Name: Best Western The Royal Chase Hotel
Address: Royal Chase Roundabout, Shaftesbury, Dorset (comté), GB
Price range: 88 $US–140 $US per night
Rating: 7.48

Ce qu'en disent des voyageurs

D'après les récents avis, le Best Western The Royal Chase Hotel est salué pour son personnel accueillant, ses chambres spacieuses et son emplacement pratique. Cependant, les critiques récurrentes soulignent un intérieur daté, un ménage inégal et des problèmes d'entretien, ainsi que des heures d'ouverture limitées au bar et des expériences de petit-déjeuner variables.

La piscine intérieure et le sauna sont un atout apprécié, bien que des fermetures occasionnelles, des frais supplémentaires et des zones usées soient signalés. Les clients soulèvent également des problèmes de contrôle de la température et de la salle de bain, tels que des chambres très chaudes sans climatisation, une faible pression de l'eau et des bruits occasionnels provenant d'équipements extérieurs. Dans l'ensemble, attendez-vous à un confort pratique dans un emplacement idéal, associé à certaines zones datées.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine intérieure et le sauna sont des équipements appréciés, bien que les clients signalent des fermetures occasionnelles, des frais supplémentaires et certaines zones usées. Les heures d'ouverture du bar sont limitées et l'espace semble démodé, tandis que le stationnement est généralement facile ; il est à noter qu'il n'y a pas d'ascenseur.

Avis de voyageur à ce sujet

8

Richard

1 déc. 2024

·

A séjourné 2 nuits

Disappointed that there was a charge for pool and sauna each day - we didn’t use it

8

Robert

5 sept. 2024

·

A séjourné 1 nuit

Sadly pool was out of action . Staff were very friendly and helpful. Room was clean and comfortable. We had difficulty getting the shower to run hot but this was solved by running the bat hot tap for a while.

8

David

10 déc. 2022

·

A séjourné 2 nuits

They need a lift in the property.for elderly people.

2

Jacqueline

9 sept. 2023

·

A séjourné 3 nuits

Bar only open 6-9 pm. Dinner only 6.30-8.30!! Slimming world staff parking in one of only 2 blue badge spots. Staff great especially afternoon/ late reception and breakfast servers

10

Margaret

23 déc. 2023

·

A séjourné 1 nuit

Excellent faciliities. We enjoyed having the swimming pool. The bedroom and bathroom was comfortable and spotlessly clean. Staff were very helpful, both on Reception and in the breakfast area. The breakfast menu was great . Car parking was sufficient. There was no traffic noise and the grounds were attractive and well kept.

6

David

13 févr. 2025

·

A séjourné 3 nuits

The bar and restaurant let this place down. The bar is spartan, like a school 1950s canteen, and had a filthy main glass table with ripped 2 year old "Good housekeeping" magazines laying on top....there's a misnomer. My room was spotlessly clean and bed very comfortable. Ate in the restaurant on my first night as it was bitterly cold and freezing outside, so didn't fancy going out. There was no heating on in the restaurant, when i asked why I was told it was on a timer. Ridiculous!

8

Connie-Louise

27 août 2025

·

A séjourné 1 nuit

Super friendly staff, accommodating, great food for both dinner and breakfast. Large room, plenty of towels, lots of choice for teas/coffee. The pool was lovely and warm, great for all ages. A few tiles were a little run down around the pool and windows were cloudy but this was minor. I would also advise descaler/filter for the kettle.

8

Susan

24 nov. 2024

·

A séjourné 1 nuit

There was no lift

6

john

8 août 2025

·

A séjourné 2 nuits

Hotel was quite tired and we were very disappointed by the fact that the bar wasnt open when we arrived, indeed it didnt open until around 18,30! It would have been nice to enjoy a glass of wine after driving for 5 hours, we also found that the towels were quite rough and didnt smell very pleasant

6

Darren

10 oct. 2024

·

A séjourné 1 nuit

Pool closed and not even informed about this.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires concernant la propreté sont mitigés : beaucoup signalent des chambres très propres ou impeccables, mais des plaintes récurrentes mentionnent de la moisissure, un ménage oublié, des serviettes sales, des poils et des odeurs persistantes dans certaines zones. Les normes semblent incohérentes d'une chambre à l'autre.

Avis de voyageur à ce sujet

8

Tracey

19 janv. 2025

·

A séjourné 2 nuits

Nice place and nice rooms but the room needed a proper clean

6

Joseph

28 déc. 2024

·

A séjourné 1 nuit

Everything in the hotel took me back to my younger days and set us off a reminiscing about the 1990's. There are some nods to the 21st century but luckily they don't get in the way. The only downside is that the bathroom could have used some black mould remover in places. If you're looking for a class of 1997 reunion venue I would highly recommend this hotel.

2

Paul

19 mai 2024

·

A séjourné 1 nuit

Food was awful room was dirty someone’s stinky pants under the bed and out of date cheese left in dresser drawers!! Radiator broken and was boiling hot all night,dust everywhere and big public hair in shower basin!!!!

10

Maria

15 oct. 2025

·

A séjourné 1 nuit

Parking was easy and safe, we had a van so we needed plenty space. Breakfast was really good, the room was very large and so was the bathroom, all super clean. we had no time to try the pool sadly

10

Margaret

23 déc. 2023

·

A séjourné 1 nuit

Excellent faciliities. We enjoyed having the swimming pool. The bedroom and bathroom was comfortable and spotlessly clean. Staff were very helpful, both on Reception and in the breakfast area. The breakfast menu was great . Car parking was sufficient. There was no traffic noise and the grounds were attractive and well kept.

10

Diana

13 févr. 2024

·

A séjourné 1 nuit

Spotless room, v comfortable bed, swimming pool was clean, thoroughly enjoyed my one night stay. I did not eat at the hotel so cannot comment on the food.

6

Christine

25 févr. 2024

·

A séjourné 1 nuit

Returning at 10.30 pm there was no available parking due to an outside booking. Excellent reception staff ,- especially the one who moved her car to provide a space for me. Floors not hoovered, faux leather chair split, paint peeling from ceiling, hairs in bath and on tiles.

6

Williams

26 nov. 2025

·

A séjourné 1 nuit

Room was sufficient and clean. Noticed in the morning that the pillow Inslept on was mouldy! Pool was great

6

Graham

27 juil. 2025

·

A séjourné 1 nuit

Toilet not flushed, dirty towels hanging everywhere and lots of dead wasps on the window-sill. Spoke to reception - no apology or anything. Just told us to collect some towels when we next went past. Tired place but over-priced at £140. Really big room and v comfy bed though.

10

Steve

20 janv. 2025

·

A séjourné 2 nuits

Very clean, pleasant atmosphere

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses et confortables, mais le décor est daté, avec des problèmes récurrents concernant les douches faibles ou capricieuses, des chambres très chaudes sans climatisation et des bruits occasionnels provenant d'équipements à proximité. La technologie dans les chambres peut être basique.

Avis de voyageur à ce sujet

6

Sydelle

12 juin 2023

·

A séjourné 1 nuit

Overall a clean & comfortable bedroom & friendly staff. The room was extremely warm with no aircon or fans sadly. I was at the back of the property I think & the main window opened out over a flat roof with air vents so it was a bit noisy & warm air coming out of them. The cooked breakfast is a little expensive in my opinion for the cafe quality. The pool looks like it could do with some attention too, some green moss building up in a few places around the edges.

10

Hilary

30 avr. 2025

·

A séjourné 3 nuits

Friendly staff, clean room, quiet. Bed needs to be upgraded.

6

shelagh

23 sept. 2024

·

A séjourné 1 nuit

Big rooms comfy bed tired bathroom . Friendly staff good location

6

Andrew

29 avr. 2025

·

A séjourné 2 nuits

This is a nice hotel located close to the centre of Shaftesbury and easy access from the main road. Even though we booked a room with multiple beds (we assumed this was a twin room); it turned out to be a room with a double bed and a cot (I guess 2 beds) but not ideal when sharing with your mother! The room was very hot as well as we could turn off the radiator in the bathroom. Nice breakfast and pool though.

8

David

24 sept. 2025

·

A séjourné 1 nuit

We enjoyed our stay. Our room was comfortable and spacious. The restaurant food was lovely.

8

Kevin

3 août 2025

·

A séjourné 1 nuit

Within easy walking distance to the town centre. Noisy generator outside the building adjacent to room.

6

T

5 sept. 2023

·

A séjourné 1 nuit

Dated rooms, mainly clean but in need of modernising. TV was small and basic, no HD. Shower over bath with curtain.

8

Margaret

15 déc. 2024

·

A séjourné 1 nuit

Pleasant staff. Room warm. Bed comfortable and clean. Furnishings very tired and dated.

6

Miss

24 juin 2024

·

A séjourné 1 nuit

Room was like a hot house, ghastly attached bath/shower gel which one could not reach from a bathing position. No pressure from shower head for an actual shower, iron burns on the carpet. Had a terrible night. Nice night manager and good sized towels

6

bryn

29 oct. 2023

·

A séjourné 2 nuits

WiFi useless very poor signal whoever you tried it. and unsecured network so unable to use for business. Shower not working properly scalding or freezing. No inbetween. Tv hit and miss works sometimes not others. Looks a bit run down from outside. But inside was clean. Evening meal was very good. But full English breakfast was sub standard. I sausage without taste 1 rasher of overcooked bacon 1 mushroom with no taste whatsoever half a small tomato and 2 poached eggs (as requested.)One cooked to solid the other undercooked and slimy. The black pudding was the size of a 50ppeice and tasted like it had been cooked in engine oil. The toast and has browns were great. The coffee was from a multi use machine and was foul. It was so bitter I couldn’t drink it. Saying that the staff I encountered were excellent. Would I stay again? No not at that price.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable, serviable et accommodant. Quelques clients ont signalé un service de petit-déjeuner lent ou un manque de communication à la réception, mais la plupart des interactions sont positives.

Avis de voyageur à ce sujet

10

Dave

31 déc. 2025

·

A séjourné 1 nuit

Staff friendly

4

Amy

30 mars 2025

·

A séjourné 1 nuit

reception staff nice, room was nice but was told the continental breakfast was free and to help ourselves but then on departure had to pay for it

10

Brenda

6 juil. 2024

·

A séjourné 1 nuit

The staff are outstanding. Very friendly and helpful.

8

Sarah

30 mars 2025

·

A séjourné 1 nuit

Very friendly and helpful staff

10

Mike

11 oct. 2024

·

A séjourné 1 nuit

I found the Hotel to have very friendly, helpful staff and I thought the room was good value for money.

8

Connie-Louise

27 août 2025

·

A séjourné 1 nuit

Super friendly staff, accommodating, great food for both dinner and breakfast. Large room, plenty of towels, lots of choice for teas/coffee. The pool was lovely and warm, great for all ages. A few tiles were a little run down around the pool and windows were cloudy but this was minor. I would also advise descaler/filter for the kettle.

10

Lisa

24 août 2025

·

A séjourné 1 nuit

The hotel is beautiful, quiet and clean. The staff were FANTASTIC. I would highly recommend

6

Graham

27 juil. 2025

·

A séjourné 1 nuit

Toilet not flushed, dirty towels hanging everywhere and lots of dead wasps on the window-sill. Spoke to reception - no apology or anything. Just told us to collect some towels when we next went past. Tired place but over-priced at £140. Really big room and v comfy bed though.

6

Martin

20 janv. 2024

·

A séjourné 1 nuit

Breakfast took an hour. Run by One person who was happier singing and doing dishes than serving and cooking.... Not Impressed.

8

Zoe

3 août 2024

·

A séjourné 2 nuits

Hotel is a little tired, but I've never stayed anywhere where the staff have been more accommodating! Everyone went above & beyond, Thankyou, The West family.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour Shaftesbury, avec un accès facile au centre-ville et aux sites locaux, et un environnement généralement calme. Beaucoup ont trouvé qu'il était facile à trouver et à quelques pas des commodités.

Avis de voyageur à ce sujet

10

Nigel

5 avr. 2023

·

A séjourné 1 nuit

A very comfortable stay, convenient for Shaftesbury town centre and the famous Gold Hill.

8

savita

23 févr. 2025

·

A séjourné 2 nuits

It's a good stay for the price with access to swimming pool and proximity to Shaftesbury High street. Rooms are spacious and comfortable.

8

Kevin

3 août 2025

·

A séjourné 1 nuit

Within easy walking distance to the town centre. Noisy generator outside the building adjacent to room.

8

Harry

27 mars 2023

·

A séjourné 2 nuits

Good location

10

Dolores

4 juin 2025

·

A séjourné 1 nuit

Location was good.

8

Sara

28 déc. 2025

·

A séjourné 3 nuits

A convenient location and good food: a comfortable stay.

8

Krunal

17 juil. 2024

·

A séjourné 1 nuit

Nice and tidy hotel, friendly staff and quiet area with walk-in distance street restaurants and pubs.

8

Pauline

29 juil. 2025

·

A séjourné 1 nuit

Hotel easy to find. Twin room comfortable. Food good

6

Debra

15 juin 2025

·

A séjourné 4 nuits

Overall we were somewhat disappointed with our hotel room in Shaftesbury. While the room and bed were large it wasn’t particularly comfortable. The bathroom floor was dirty in places and our bed was really only just pulled up rather than made properly. There was a very strong smell of chlorine from the indoor pool as you walked down the corridor. Thank goodness there were mobile fans in our hallway which we turned on every day that we stayed. On the positive side parking was just outside and the hotel was very convenient to the sights of Shaftesbury. It was also quiet.

10

Kay

4 févr. 2025

·

A séjourné 3 nuits

The room, large and clean with comfortable bed, nice clean bathroom. Staff were really friendly and helpful. Food was good, breakfast cooked to order and lots of choice. The location of the Hotel is great for Shaftesbury town, a 12 minute walk takes you to the centre. We really liked it. We didn’t use the pool but it looks nice, although it seemed to be constantly used by locals mainly. Overall very happy

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les petits-déjeuners et les dîners reçoivent de nombreux éloges pour leur goût et leur choix, mais les expériences varient. Certains clients signalent un service lent, des heures d'ouverture limitées ou une qualité et des tarifs de petit-déjeuner variables.

Avis de voyageur à ce sujet

10

Alan

16 mars 2024

·

A séjourné 1 nuit

Over all excellent stay, no hassle booking in or out, staff very friendly and helpful, breakfast was 1st class

8

Tina

9 janv. 2025

·

A séjourné 2 nuits

The reception staff were lovely. The man who welcomed us on arrival was particularly helpful and cheerful. The lady on reception was very helpful too…especially dealing with a slightly awkward situation with a man who thought he had left belongings in our room! The hotel itself is a bit ‘tired’ and could do with a bit of an upgrade. But, saying that, our room was clean and tidy and the king size bed was very comfortable in the ‘double room’ we booked. We used the swimming pool and sauna which was an added bonus. Again, the area was a bit ‘tired’ but we enjoyed it. We decided to use the shower in our room as the ones in the changing rooms smelt a bit. The food from the restaurant we had was particularly nice and so was the cooked breakfast. There was a really good choice. Overall, we enjoyed our stay.

8

wayne

23 août 2023

·

A séjourné 1 nuit

breakfast not good on this occasion

4

Amy

30 mars 2025

·

A séjourné 1 nuit

reception staff nice, room was nice but was told the continental breakfast was free and to help ourselves but then on departure had to pay for it

8

David

24 sept. 2025

·

A séjourné 1 nuit

We enjoyed our stay. Our room was comfortable and spacious. The restaurant food was lovely.

10

Tracey

15 déc. 2025

·

A séjourné 1 nuit

All was ok staff friendly, breakfast menu excellent

8

Connie-Louise

27 août 2025

·

A séjourné 1 nuit

Super friendly staff, accommodating, great food for both dinner and breakfast. Large room, plenty of towels, lots of choice for teas/coffee. The pool was lovely and warm, great for all ages. A few tiles were a little run down around the pool and windows were cloudy but this was minor. I would also advise descaler/filter for the kettle.

6

Martin

20 janv. 2024

·

A séjourné 1 nuit

Breakfast took an hour. Run by One person who was happier singing and doing dishes than serving and cooking.... Not Impressed.

6

bryn

29 oct. 2023

·

A séjourné 2 nuits

WiFi useless very poor signal whoever you tried it. and unsecured network so unable to use for business. Shower not working properly scalding or freezing. No inbetween. Tv hit and miss works sometimes not others. Looks a bit run down from outside. But inside was clean. Evening meal was very good. But full English breakfast was sub standard. I sausage without taste 1 rasher of overcooked bacon 1 mushroom with no taste whatsoever half a small tomato and 2 poached eggs (as requested.)One cooked to solid the other undercooked and slimy. The black pudding was the size of a 50ppeice and tasted like it had been cooked in engine oil. The toast and has browns were great. The coffee was from a multi use machine and was foul. It was so bitter I couldn’t drink it. Saying that the staff I encountered were excellent. Would I stay again? No not at that price.

10

Kay

4 févr. 2025

·

A séjourné 3 nuits

The room, large and clean with comfortable bed, nice clean bathroom. Staff were really friendly and helpful. Food was good, breakfast cooked to order and lots of choice. The location of the Hotel is great for Shaftesbury town, a 12 minute walk takes you to the centre. We really liked it. We didn’t use the pool but it looks nice, although it seemed to be constantly used by locals mainly. Overall very happy

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	84 $US
février	88 $US
mars	100 $US
avril	114 $US
mai	114 $US
juin	119 $US
juillet	124 $US
août	133 $US
septembre	134 $US
octobre	112 $US
novembre	97 $US
décembre	115 $US

di	lu	ma	me	je	ve	sa
1 $91	2 $123	3 $123	4 $119	5 $123	6 $123	7 $123
8 $88	9 $113	10 $119	11 $122	12 $113	13 $113	14 $113
15 $88	16 $100	17 $99	18 $119	19 $113	20 $119	21 $133
22 $88	23 $113	24 $123	25 $123	26 $112	27 $98	28 $113
29 $88	30 $113

Best Western The Royal Chase Hotel

Prix pour Best Western The Royal Chase Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Confort, 1 lit une place, non-fumeurs

Chambre Supérieure, 1 très grand lit, non-fumeurs

Chambre Confort, 1 lit double, non-fumeurs

Chambre Confort, 2 lits une place, non-fumeurs

Chambre Exécutive, 1 très grand lit, non-fumeurs

Chambre Familiale, plusieurs lits, non-fumeurs

Avis des voyageurs sur Best Western The Royal Chase Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $133	22 $138	23 $140	24
25 $116	26 $118	27 $130	28 $140	29 $133	30 $129	31 $123