Name: AmericInn by Wyndham West Burlington
Address: 628 South Gear Street, West Burlington, Iowa, United States of America, West Burlington, Iowa, US
Price range: $61–$164 per night
Rating: 6.98

What guests think

At AmericInn by Wyndham West Burlington, reviews highlight a mix of friendly staff and budget pricing alongside recurring concerns about cleanliness, worn rooms, and out-of-service amenities, making experiences vary widely between comfortable stays and disappointing visits.

The hot tub is often closed, pool upkeep and lighting draw complaints, ice machines are repeatedly reported broken, and there is no elevator. Cleanliness problems, including dirty carpets and bathrooms, odors, and occasional pests, appear repeatedly, and rooms feel dated with maintenance issues and uncomfortable mattresses; some guests also cite unreliable Wi-Fi or noisy halls. Breakfast quality is inconsistent, ranging from appreciated variety to cold or poorly stocked items. Expect a basic stay that can work for a short stop if your priorities are price and location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews note the hot tub is closed or out of order; pool conditions, lighting, and towel availability are inconsistent. Ice machines are often broken, and there is no elevator.

Related guest reviews

2

Corinne

May 29, 2025

·

Stayed 1 night

Aweful. Toliet didnt work, no other rooms to move to. Entire hotel smelled like stale cigarettes and weed. Hot tub no longer functional but pictures show otherwise. Pool had hair all over. Only good part was the staff understood and did everything they could.

6

Matthew

Apr 6, 2025

·

Stayed 1 night

Shows hot tub on the web site and it was covered no longer in use. Got into the pool and asked for towels and was told they didn't have any. Not pleased with this portion of the stay. If you're wanting to swim i would look elsewhere.

6

Jordan

Aug 3, 2025

·

Stayed 1 night

Hot tub was not available. Fridge in our room did not work. Bed was comfortable. Breakfast was pretty basic.

4

Michael

Jun 15, 2025

·

Stayed 1 night

Ice machine broken. Hot tub broken. TV broken - it would turn off and them back on no matter what button was pushed. Another guest had a pool party and invited every neighborhood kid so no one else could use the pool. I could hear and smell other guests using their toilet.

2

Ann

Jun 1, 2025

·

Stayed 2 nights

Hot tub out of order. Lights in pool area bathroom did not work. Asked for more bath towels and were told there weren’t any. Showerhead sprayed the floor no matter how it was adjusted. Spiders in windows of pool area. Ants in pool area. Ice machine did not work. Room was so dusty I cleaned it. Cereal at breakfast was stale. Waffle maker didn’t cook the waffles- raw batter in middle. Orange juice so sour kids literally spit it out- possibly expired. Would NEVER stay in an AmericInn again.

6

boyd

Oct 31, 2024

·

Stayed 1 night

Web sght showed a hot tub but it was broken and not getting repaired.

4

Leslie

Oct 4, 2024

·

Stayed 1 night

From the recently recoated asphalt parking lot and newly painted stripes, our experience went downhill. The advertised hot tub has been permanently covered over; overall the facility is in rough shape; bedding was... questionable; and the breakfast was on the meager side.

6

Terry

Mar 18, 2024

·

Stayed 1 night

The hotel was ok. We were put on the 2nd floor. No elevator. My wife and I are in our mid 70's so carrying up suitcases was not so great. Room was fine. The hallway smelled of cigarette smoke, but maybe there was smoking rooms down at that end of the hallway. Hotel was just ok.

6

Robert

Mar 13, 2025

·

Stayed 1 night

No elevator. No shower curtain. I felt like I was interrupting the front desk clerk. She seemed disinterested and not at all welcoming. I'll be back in Burlington soon, but I'll be staying at another hotel.

8

Kurt

Jun 18, 2025

·

Stayed 5 nights

Most staff members were friendly. No working ice machine and pool was kept in the dark.

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Cleanliness

Cleanliness is a recurring issue, with reports of dirty carpets and bathrooms, odors, and occasional bugs. Some guests found rooms acceptably clean, but feedback is largely negative.

Related guest reviews

4

Randy

May 20, 2025

·

Stayed 2 nights

Extremely bad WiFi! My phone was faster as a hotspot than what was offered. Room had dirty towels still in the shower when I arrived. Room service neglected to leave me clean towels after removing the dirty. Hallway smelled like weed!! The “free” hot breakfast was cold and entire dining area was filthy!

2

Alyx

Apr 5, 2025

·

Stayed 1 night

This property was not worth the money at all. The room overall was stinky and filthy. The tub had cracks in it. Stains on the sheets. Burnhole in the comforter. We attempted to eat the breakfast. The eggs and sausage links were cold as the warmer was never turned on. The egg i attempted to eat was like a sponge. Absolutely disgusted. I would not recommend staying her. The staff were nice but not professional. In fact- the AM staff member, I thought was another guest until I saw him behind the counter.

2

Tony

Aug 30, 2025

·

Stayed 1 night

First impression: rusty 1960's Rambler coated in duct tape. Walk through front doors: odor of high school locker room after a long week. Lobby carpet 2 decades past reasonable use and very dirty. Second floor hallway: door trims scratched, worn throughout. Room 221: carpet dirty. Bed inspection ( see photo): beneath mattress dirt, dust, hairs ( is that a pube?), food debris. Bath room: brown smear on wall behind toilet ( see photo) and on baseboard ( chocolate?). Moved to room 227: carpet dirty, only dirt and dust beneath mattress. Bed quality: back seat of that Rambler. My advice to travellers: DO NOT STAY HERE My advice to owners: raze and take your business elsewhere! Property owned by Ganesh Hotels; Ganesh the Hindu elephant deity of wisdom, intellect, the "remover of obstacles". This property is an irredeemable obstacle to health and safety and should be removed!!

2

Hiram

Apr 2, 2025

·

Stayed 6 nights

Very dirty and smelly rooms

2

Hiram

Apr 2, 2025

·

Stayed 3 nights

Staff was nice, horrible rooms with bugs crawling around. Roaches in the bathroom. Very dirty all around.

2

Lora

Sep 9, 2025

·

Stayed 4 nights

Wet carpets, mildew/mold, rooms beat up, unclean - dead bugs on the floor. We booked four nights and stayed one.

2

Jeremy

Mar 16, 2025

·

Stayed 1 night

This was the house of 1000 smells. My room smelled like dog pee. The bathroom smelled like backed up plumbing. I actually didn’t take a shower because I thought that would actually dirty my body and the hallway outside the room look like it had not been vacuumed in six months

2

Hiram

Apr 2, 2025

·

Stayed 5 nights

Cockroaches infestation

2

Becky

Sep 29, 2025

·

Stayed 1 night

When we checked in, the woman at the front desk was rude with us and wore a t shirt that had two hands on the front of it that were giving all the middle finger--flipping us off. On the back of her t shirt were the words f--k off, except it was spelled out in full. The young man the next morning was very good. I took my shoes off in our room for the evening. when I took my socks off they were black on the bottom. Carpet was filthy. We have stayed in Americinns before and had a great experience. In fact we have stayed in the W Burlington one before. We may never stay in one again

2

Justin

Mar 31, 2025

·

Stayed 3 nights

Was planned to stay here for 3 nights. When we got to our room bedding was stained and floor didn’t look like it’s been vacuumed in sometime. We were going to tough it out until my wife went to bed and a cockroach ran over her. We immediately asked for a refund and switched hotels. Staff was helpful and apologetic for the room. However, other members of our party who stil stayed at this hotel said they gave our room to someone later that night so they had complete disregard for the cockroach problem.

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Rooms

Rooms are dated with noticeable wear and maintenance problems (broken fixtures, HVAC/TV/fridge issues), and beds are frequently described as worn or uncomfortable. Noise from hallways or other guests is sometimes mentioned, and Wi-Fi can be unreliable.

Related guest reviews

4

Randy

May 20, 2025

·

Stayed 2 nights

Extremely bad WiFi! My phone was faster as a hotspot than what was offered. Room had dirty towels still in the shower when I arrived. Room service neglected to leave me clean towels after removing the dirty. Hallway smelled like weed!! The “free” hot breakfast was cold and entire dining area was filthy!

6

Richard

Sep 15, 2024

·

Stayed 1 night

A/C unit was very loud. Room door was hard to close, had to pick up on it to close and lock. The hardware was wore out. Toilet seat was very unstable.

2

Brandon

Jan 28, 2024

·

Stayed 1 night

Just got tired of all the loud women that were staying at the hotel, running up and down the hall. Slaming doors, yelling in the main lobby and right outside the front door. I feel sorry for the people working there having to vacum the upstairs hallway and stairs bunch of chips everywhere. Lastly the window in thr room was cracked open and smelled like weed when we arrived. If there are any questions you wanna ask me just call.

6

James

Nov 18, 2024

·

Stayed 1 night

Mattress was old and worn out, it looked like two people were in it when no one was

6

Linda

Mar 15, 2024

·

Stayed 1 night

Needed to be in better condition . Rooms were in poor condition .. holes in walls door locks broke drapes torn

8

David

Aug 11, 2025

·

Stayed 3 nights

Room was not cleaned one day. Towels and trash were removed but bed not made up. Towels not replaced. I had to go to the desk to get fresh towels. Internet did not work.

2

Kristina

Aug 29, 2025

·

Stayed 1 night

The room was very dirty, tv did not work

6

Jerry

Dec 20, 2024

·

Stayed 1 night

The bed was very worn out and you slept in dip on one side of the mattress.

2

Kevin

Sep 2, 2025

·

Stayed 1 night

Upon entry , it looked like a nice place to lodge. The desk clerk was absolutely efficient and very friendly. The morning Clerk and breakfast attendant was absolutley efficient and friendly! Now, onto the bad part of the story. Upon entry into the room the reality unfolded: door was patched with bondo, curtains were falling off, bathroom was very dirty, the bathtub was dirty, bedcovering had visible stains and dirty spots on white covering. It was a very unrestful night as people in the room across the hall were running in and out of the room slamming the door and talking very loudly from midnight until 4 am. These people went to the front many times and it is hard to believe the staff did not notice or do anything about. We will not be staying there again.

6

Virginia

Aug 18, 2025

·

Stayed 2 nights

The refrigerator in room didn't keep food cold and leaked and the air conditioner didn't keep room cold and bed where not comfortable

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Service

Service feedback is mixed: many guests describe friendly, helpful staff and smooth check-in, while others report rude or unprofessional interactions and reservation or billing problems.

Related guest reviews

2

Carolyn

Aug 17, 2025

·

Stayed 1 night

When checking in the General Manager Carrie was not happy about being at work and was very rude. This was at the American Inn in West Burlington iowa

10

Tina

Sep 28, 2025

·

Stayed 2 nights

Very friendly helpful staff accommodating to my needs highly recommend

2

Holli

Jul 1, 2025

·

Stayed 2 nights

The workers are rude as ever. Especially this one lady at the front. She had little knowledge of anything. I called before to verify the hot tub and pool were working and she said it was and I got there and it wasn’t. Then I had charges on my card and she hung up on me and wouldn’t discuss them. Worst. Place. Ever.

10

James

Jul 15, 2025

·

Stayed 2 nights

Staff was incredible!!!

10

William

Jul 29, 2024

·

Stayed 2 nights

The check in process was awesome. The clerk even helped me with my luggage!

10

Tina

Aug 12, 2025

·

Stayed 3 nights

The area was quiet and close to stores and restaurants. Staff was very helpful and courteous.. I will definitely stay there again in the near futre.

6

Robert

Mar 13, 2025

·

Stayed 1 night

No elevator. No shower curtain. I felt like I was interrupting the front desk clerk. She seemed disinterested and not at all welcoming. I'll be back in Burlington soon, but I'll be staying at another hotel.

2

tiereny

Oct 22, 2023

·

Stayed 1 night

Initially, upon checking in the front desk, woman, Shatara was pleasant. I went to my room, which was room 220 and the door was a jar open. Upon entering the room it had a heavy, smoke smell, no towels, no shampoo/conditioner, one tiny bar of soap, no pillows on one of the bed, and the other bed had pillows with no pillowcases. There were no blankets. I discussed this with Shatara and she instantly said she was just going to refund. I then just asked for a new room and she told me there were new others and she would not want me to be disappointed so I should not stay at the hotel. She was very rude and confrontational. I agreed to let housekeeping come clean the room, which I waited in the room 15 minutes for and nobody arrived. I then went to the desk again and asked for a refund. I was given the runaround about my refund because I booked through Expedia. No documentation was provided to show I canceled and did not stay at this hotel. The facility was dirty, smelled, and the staff is rude and not willing to be helpful.

4

Dan

Jul 11, 2025

·

Stayed 1 night

Front desk staff was extremely rude at check in.

10

Dana

Aug 19, 2023

·

Stayed 2 nights

The staff was friendly and helpful. Room was clean and the breakfast was great!

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Location

Convenient off the highway and close to stores; several guests found the area quiet. A few noted limited dining options nearby or that it feels a bit away from town.

Related guest reviews

10

Anthony

Nov 20, 2023

·

Stayed 2 nights

Easy access from highway

8

Dean

Mar 11, 2025

·

Stayed 3 nights

It was close to the hospital where we needed to be but there were no restaurants close by

8

Judee

Oct 1, 2025

·

Stayed 1 night

I loved that target was just across the street. And it was just off the main highway.

10

Jeff

Jun 9, 2024

·

Stayed 2 nights

Location and staff

10

Melinda

Mar 10, 2025

·

Stayed 1 night

Peaceful and quiet

8

Chad

Apr 20, 2025

·

Stayed 3 nights

Breakfast was good. Quit place. Nice people.

10

Jennifer

Jul 5, 2024

·

Stayed 2 nights

Nice quiet place

10

Tina

Aug 12, 2025

·

Stayed 3 nights

The area was quiet and close to stores and restaurants. Staff was very helpful and courteous.. I will definitely stay there again in the near futre.

6

Lee

Sep 11, 2023

·

Stayed 1 night

Away from town

6

Davy

Sep 23, 2023

·

Stayed 4 nights

Hotel is located right off the freeway and makes it easy to get back on the road. Not much within walking distance. The bed in Rm 225 is old and bowed very badly. It felt like I was sleeping on a small hill. This hotel has been around for 30 years and it is starting to show its age.

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Dining

Breakfast quality is inconsistent, with some mornings hot and satisfying while many guests found options limited, cold, or poorly maintained. Coffee and stocking issues are mentioned.

Related guest reviews

4

Randy

May 20, 2025

·

Stayed 2 nights

Extremely bad WiFi! My phone was faster as a hotspot than what was offered. Room had dirty towels still in the shower when I arrived. Room service neglected to leave me clean towels after removing the dirty. Hallway smelled like weed!! The “free” hot breakfast was cold and entire dining area was filthy!

6

Sandy

Dec 28, 2025

·

Stayed 1 night

Check in person was not very courteous. If you say you are pet friendly but then charge a fee that fee should be posted on your website and in the building when you are checking in. Breakfast was pretty non existent. Room was clean and beds comfortable.

6

Jake

Dec 18, 2024

·

Stayed 2 nights

The Breakfast was very DISAPPOINTING No hot breakfast when we sat down to eat and what there was was burnt and over cooked. The attendant was rude and very disrespectful when asked for fresh food

6

Jesse

Oct 2, 2025

·

Stayed 1 night

The toilet and bed were clean and thats all we needed but the rest of the room could use a good scrubbing. Base boards were filthy in bathroom. Fruit was old first thing in the AM. Coffee pots were dirty. We chose not to eat. It is older but would have appeared better if it were cleaned properly. There were very few guests.

8

Dennis

Apr 8, 2024

·

Stayed 1 night

Check in was a breeze. The room was clean but smelled like incense had been burned in it to hide some other odor. The breakfast in the morning was okay except that several items were cold. There was no bacon left except for fragments. The omelets were cold. the coffee ran out. We had our breakfast at 8:45 AM and there was no attendant around to bring these things to their attention.

2

Ann

Jun 1, 2025

·

Stayed 2 nights

Hot tub out of order. Lights in pool area bathroom did not work. Asked for more bath towels and were told there weren’t any. Showerhead sprayed the floor no matter how it was adjusted. Spiders in windows of pool area. Ants in pool area. Ice machine did not work. Room was so dusty I cleaned it. Cereal at breakfast was stale. Waffle maker didn’t cook the waffles- raw batter in middle. Orange juice so sour kids literally spit it out- possibly expired. Would NEVER stay in an AmericInn again.

6

Jake

Sep 29, 2025

·

Stayed 2 nights

One major complaint I have is that your breakfast has gone downhill I used to enjoy very much booking this hotel for the breakfast alone but the last time I stayed here the breakfast was very disappointing

4

Leslie

Oct 4, 2024

·

Stayed 1 night

From the recently recoated asphalt parking lot and newly painted stripes, our experience went downhill. The advertised hot tub has been permanently covered over; overall the facility is in rough shape; bedding was... questionable; and the breakfast was on the meager side.

4

Karen

Nov 9, 2025

·

Stayed 2 nights

Advertised jacuzzi and there wasn’t one! Breakfast was not at all appealing. No gravy for biscuits and cold coffee. Rooms were clean but windows didn’t shut tight and doors looked like they were chewed up and needed to be replaced.

10

Lois

Aug 10, 2023

·

Stayed 2 nights

Clean room, comfortable bed and I rate breakfast at a 10 because there are so many choices! Staff goes above and beyond to be of assistance. Truck parking available at the mall made this even better! I'll be back!

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Month	Average price
January	$71
February	$72
March	$76
April	$77
May	$79
June	$92
July	$89
August	$95
September	$86
October	$83
November	$69
December	$74

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $77	18 $101	19 $88
20 $66	21 $86	22 $90	23 $95	24 $80	25 $93	26 $113
27 $63	28 $82	29 $91	30 $90

Su	Mo	Tu	We	Th	Fr	Sa
				1 $72	2 $115	3 $118
4 $66	5 $86	6 $91	7 $91	8 $73	9 $95	10 $107
11 $69	12 $87	13 $93	14 $88	15 $78	16 $164	17
18 $77	19 $85	20 $85	21 $85	22 $61	23 $114	24 $126
25 $62	26 $85	27 $88	28 $80	29 $64	30 $104	31 $91

AmericInn by Wyndham West Burlington

Prices for AmericInn by Wyndham West Burlington

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed

Suite, 1 Queen Bed (One-Bedroom)

Room, 1 King Bed

Room, 2 Queen Beds

Deluxe Studio Suite, 1 King Bed

Room, 1 Queen Bed, Accessible

Suite, 1 King Bed (One-Bedroom)

Guest reviews of AmericInn by Wyndham West Burlington

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about AmericInn by Wyndham West Burlington

Considering this hotel for your West Burlington trip?

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