The Signature Level at Grand Palladium Sicilia Resort & Spa
From
US$378
/ night
Prices for The Signature Level at Grand Palladium Sicilia Resort & Spa
Select dates to see prices and availability
From
US$378
/ night
Monthly average prices
Nightly prices at The Signature Level at Grand Palladium Sicilia Resort & Spa average US$342 in the cheapest month (April) and US$550 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| April | US$342 |
| May | US$395 |
| June | US$471 |
| July | US$550 |
| August | US$515 |
A
M
J
J
A
Most expensive: July (~US$550)
Cheapest: April (~US$342)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, outdoor tennis courts, and a fitness center. This Mediterranean ...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, outdoor tennis courts, and a fitness center. This Mediterranean resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Campofelice di Roccella? This resort has 1270 square feet (118 square meters) of space consisting of a conference center and 6 meeting rooms. Limited parking is available onsite.
Dining
Grab a bite at Sicania, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 88 guestrooms featuring free minibar items. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Location
With a stay at The Signature Level at Grand Palladium Sicilia Resort & Spa in Campofelice di Roccella, you'll be on the beach, just steps from Spiaggia di Campofelice di Roccella and a 4-minute drive from Himera. This all-inclusive resort is 11.7 mi (18.8 km) from Cefalu Beach and 3 mi (4.8 km) from Antiquarium di Himera.
What's nearby
Spiaggia di Campofelice di Roccella(0.1 Miles)
Himera(1.7 Miles)
Antiquarium di Himera(2.8 Miles)
Castle of Roccella(4.5 Miles)
Kartodromo Lascari(5.4 Miles)
Gorgo Lungo Beach(6.5 Miles)
Salinelle Beach(6.7 Miles)
Acqua Verde(7.8 Miles)
Spiaggetta di Termini Imerese(10.2 Miles)
Church and Convent of Saint Mary of Jesus(11.2 Miles)
Church St. Nicholas of Bari(11.3 Miles)
Civic Museum(11.4 Miles)
Cefalu Beach(11.7 Miles)
Museo Motorismo Siciliano e Della Targa Florio(11.8 Miles)
Targa Florio Museum(12.3 Miles)
The nearest major airport is Punta Raisi Airport (PMO)(51.5 Miles)
Parking
Restaurant
Swimming pool
Room service
Tour desk
Dry cleaning
Location
7 Viale Himera, Campofelice di Roccella, Italy
Spiaggia di Campofelice di Roccella (0.1 Miles)
Himera (1.7 Miles)
Antiquarium di Himera (2.8 Miles)
Castle of Roccella (4.5 Miles)
Kartodromo Lascari (5.4 Miles)
Gorgo Lungo Beach (6.5 Miles)
Guest reviews of The Signature Level at Grand Palladium Sicilia Resort & Spa
8.9
Fabulous
Based on 1,184 verified reviews
Who stays here?
Business
1%
Couple
32%
Family
51%
Group
11%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Grand Palladium Sicilia Resort & Spa, travellers praise friendly staff, well-kept grounds, multiple pools and kid-focused amenities, and generally good, varied food, making it a comfortable all-inclusive base for relaxing days without needing to leave the property.
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What guests think
At Grand Palladium Sicilia Resort & Spa, travellers praise friendly staff, well-kept grounds, multiple pools and kid-focused amenities, and generally good, varied food, making it a comfortable all-inclusive base for relaxing days without needing to leave the property.
However, many report difficulty booking the à la carte restaurants and note limits or extra charges within the all-inclusive plan (especially certain drinks), with some finding the buffet crowded or ambiance/noise in dining areas poor. The beach is scenic but very rocky, entertainment quality is mixed, and the spa access fee feels high to several reviewers. Rooms are generally comfortable and clean, though sound insulation can be weak and occasional maintenance or pest issues are mentioned. Expect a family-oriented resort stay best for relaxing on site.
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AI-generated summary based on recent guest reviews
Facilities
Pools and grounds are well maintained, with several pool areas, kids’ facilities/club, and on-site activities; the beach is accessible but very rocky. Entertainment is mixed, pools aren’t heated, and spa access has a notable fee; some sports equipment is worn.
Related guest reviews
10
Jonnie
3 Jul 2025
·
Stayed 3 nights
Bra service och organisation, bra mat med olika möjligheter i olika tema restauranger. Vi bodde på signature level och fick där bla tillgång till ”egen” pool och frukost restaurang med mindre folk och lite lugnare tempo ! Lite stenig havsstrand, men det är det ju på de flesta ställen på Sicilien!
Bra service och organisation, bra mat med olika möjligheter i olika tema restauranger. Vi bodde på signature level och fick där bla tillgång till ”egen” pool och frukost restaurang med mindre folk och lite lugnare tempo ! Lite stenig havsstrand, men det är det ju på de flesta ställen på Sicilien!
8
Akshay
15 Jun 2025
·
Stayed 3 nights
I tried to book restaurants for dinner on the first day I arrived and they were all booked. I was unable to experience any dining options I was told were available to me as all a la carte restaurants were booked for a week. Alcohol options were good and beach always had subbed available
I tried to book restaurants for dinner on the first day I arrived and they were all booked. I was unable to experience any dining options I was told were available to me as all a la carte restaurants were booked for a week. Alcohol options were good and beach always had subbed available
10
K R
5 Oct 2025
·
Stayed 4 nights
We had wonderful service and the food was varied enough in the buffet restaurant. The bookable restaurants are amazing and we highly recommend the Thai. The beach was clean and comfortable and the pools are welcoming with enough space to sit and relax. The only downside is the two hour spa charge if 25euro! Sadly the spa was always empty!! If the charge was more reasonable we would have paid. Overall a lovely hotel.
We had wonderful service and the food was varied enough in the buffet restaurant. The bookable restaurants are amazing and we highly recommend the Thai. The beach was clean and comfortable and the pools are welcoming with enough space to sit and relax. The only downside is the two hour spa charge if 25euro! Sadly the spa was always empty!! If the charge was more reasonable we would have paid. Overall a lovely hotel.
10
Tilly
14 Jun 2025
·
Stayed 4 nights
Everything is great overall. Good food, service and entertainment. There are few areas to improve on: 1) Increase the availabilities to book a la carte restaurant. (E.g. steak restaurant was only available on Tuesday and Friday. There was no availability when we tried to book on the arrival day already) 2) Rental equipments was old and we can't use it to play tennis properly.
Everything is great overall. Good food, service and entertainment. There are few areas to improve on: 1) Increase the availabilities to book a la carte restaurant. (E.g. steak restaurant was only available on Tuesday and Friday. There was no availability when we tried to book on the arrival day already) 2) Rental equipments was old and we can't use it to play tennis properly.
8
Angela
1 Oct 2025
·
Stayed 3 nights
There were minor discrepancies with the bed arrangement, as a single bed was provided instead of the requested two beds. Two staff members mentioned they would switch the mattress for two single mattresses but did not return to complete this change. The resort's amenities and services generally met expectations. The drinks included in the all-inclusive package were not listed, so guests needed to ask which beverages incurred additional charges. At the sports restaurant, the menu offered a "mystery burger" included with the all-inclusive option or the choice to pay extra for an Angus burger. The meal provided with the all-inclusive package was basic in flavor. Staff were attentive in the pool area, and the grounds were well maintained. Aerobics classes were available in the pool, led by a staff member. Breakfast included various options, though higher quality food and beverages required an additional fee. The pools were clean and offered a relaxing environment. The property is located at a significant distance from major attractions and shopping districts. Considering these factors, staying at a more budget-friendly hotel could provide an opportunity to allocate savings towards dining at alternative restaurants to gain the Italian experience.
There were minor discrepancies with the bed arrangement, as a single bed was provided instead of the requested two beds. Two staff members mentioned they would switch the mattress for two single mattresses but did not return to complete this change. The resort's amenities and services generally met expectations. The drinks included in the all-inclusive package were not listed, so guests needed to ask which beverages incurred additional charges. At the sports restaurant, the menu offered a "mystery burger" included with the all-inclusive option or the choice to pay extra for an Angus burger. The meal provided with the all-inclusive package was basic in flavor. Staff were attentive in the pool area, and the grounds were well maintained. Aerobics classes were available in the pool, led by a staff member. Breakfast included various options, though higher quality food and beverages required an additional fee. The pools were clean and offered a relaxing environment. The property is located at a significant distance from major attractions and shopping districts. Considering these factors, staying at a more budget-friendly hotel could provide an opportunity to allocate savings towards dining at alternative restaurants to gain the Italian experience.
8
Katrine Rye
22 Oct 2025
·
Stayed 6 nights
Rigtig fint all-inclusive hotel med et flot sortiment i restaurant og barer. Lækre pool-områder. Fine værelser. Det mest negative var den ekstremt dårlige akustik i buffet-restauranten og lobbyen. Man kan knap føre en samtale i disse områder. Endvidere var der alt for mange mennesker i buffet-restauranten, hvilket gjorde det lidt kaotisk. Derimod var forholdene på a la carte restauranterne dejlige rolige. Disse kan anbefales.
Rigtig fint all-inclusive hotel med et flot sortiment i restaurant og barer. Lækre pool-områder. Fine værelser. Det mest negative var den ekstremt dårlige akustik i buffet-restauranten og lobbyen. Man kan knap føre en samtale i disse områder. Endvidere var der alt for mange mennesker i buffet-restauranten, hvilket gjorde det lidt kaotisk. Derimod var forholdene på a la carte restauranterne dejlige rolige. Disse kan anbefales.
8
sophie
18 May 2023
·
Stayed 7 nights
Prestations de grande qualité, du service, de l'accueil, des sourires...... un seul petit bémol, piscines non chauffées, piscine intérieure un peu fraîche.....
Prestations de grande qualité, du service, de l'accueil, des sourires...... un seul petit bémol, piscines non chauffées, piscine intérieure un peu fraîche.....
10
Kelly
30 May 2024
·
Stayed 6 nights
We've just got back from a great family holiday at the Palladium Resort & Spa Sicily. We chose to stay at the hotel each day and enjoy the sun, pool with the children rather than venture out and the resort offered us a good mix of both relaxing by the pool and extra activities for the children. The kids club and area was great for our youngest and our eldest also enjoyed a few hours there making the most of the art supplies. If you would like to eat at one of the other restaurants on site you do need to be quick to book on arrival. However we found the buffet restaurant worked well for us with the children and with a different themed night each evening we didn't feel we missed out not eating at the other venues. Thank you to all the staff for being happy as well as helpful. The holiday was just what we needed and we would highly recommend the resort !!
We've just got back from a great family holiday at the Palladium Resort & Spa Sicily. We chose to stay at the hotel each day and enjoy the sun, pool with the children rather than venture out and the resort offered us a good mix of both relaxing by the pool and extra activities for the children. The kids club and area was great for our youngest and our eldest also enjoyed a few hours there making the most of the art supplies. If you would like to eat at one of the other restaurants on site you do need to be quick to book on arrival. However we found the buffet restaurant worked well for us with the children and with a different themed night each evening we didn't feel we missed out not eating at the other venues. Thank you to all the staff for being happy as well as helpful. The holiday was just what we needed and we would highly recommend the resort !!
8
Leslie
24 Jun 2025
·
Stayed 4 nights
The hotel was nice but it was all inclusive and the food was pretty mediocre. They have a la carte restaurant but they were always all booked. It’s not close to very much so getting other flog nearby is very hard. It’s also very much a hotel for little kids and every night they played the minion movie outside (to no audience) so we got to hear the same movie over and over. Views from the hotel and the hotel pool were great.
The hotel was nice but it was all inclusive and the food was pretty mediocre. They have a la carte restaurant but they were always all booked. It’s not close to very much so getting other flog nearby is very hard. It’s also very much a hotel for little kids and every night they played the minion movie outside (to no audience) so we got to hear the same movie over and over. Views from the hotel and the hotel pool were great.
8
Joseph
5 Oct 2024
·
Stayed 4 nights
It’s a very large hotel, which I was aware of in advance. The pools are nice but not heated. The beach is unusable due to it being totally rocky. If you like all inclusive, it’s nice. I’ll look for a smaller place next time. Not a complaint, just a preference.
It’s a very large hotel, which I was aware of in advance. The pools are nice but not heated. The beach is unusable due to it being totally rocky. If you like all inclusive, it’s nice. I’ll look for a smaller place next time. Not a complaint, just a preference.
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AI-generated summary based on recent guest reviews
Cleanliness
Most guests find rooms and grounds very clean with reliable daily housekeeping. A few report issues such as insects/roaches, a mouldy pool area, or lingering odors on some patios.
Related guest reviews
10
Anthony
27 Aug 2023
·
Stayed 11 nights
Le complexe hôtelier est très beau et le personnel au petit soin, très sympa et serviable. Les animations sont super et les spectacles le soir sont à faire !! Bravo à toute l’équipe La nourriture est bonne, bien qu’un peu répétitive. Le système de réservation des restaurants à la carte est compréhensible mais dur de trouver une place ! Les bungalow sont bien pensés et fonctionnels, le ménage est impeccable ! Dommage juste que l’on entende un peu trop les voisins. Nous avons passés un super séjour à ne rien faire et pour cela, l’hôtel remplit parfaitement la mission ! Le fait d avoir des serviettes propres pour la psicine est appréciable et l accès direct à la mer aussi avec des couchés de soleil splendides sont à ne pas manquer. Tout la clientèle est hyper sympa, ambiance familiale, où on peut laisser ses affaires en toute tranquillité. Nous reviendrons sûrement ! Un service (meme payant) de transfer depuis l aéroport serait le bienvenue !
Le complexe hôtelier est très beau et le personnel au petit soin, très sympa et serviable. Les animations sont super et les spectacles le soir sont à faire !! Bravo à toute l’équipe La nourriture est bonne, bien qu’un peu répétitive. Le système de réservation des restaurants à la carte est compréhensible mais dur de trouver une place ! Les bungalow sont bien pensés et fonctionnels, le ménage est impeccable ! Dommage juste que l’on entende un peu trop les voisins. Nous avons passés un super séjour à ne rien faire et pour cela, l’hôtel remplit parfaitement la mission ! Le fait d avoir des serviettes propres pour la psicine est appréciable et l accès direct à la mer aussi avec des couchés de soleil splendides sont à ne pas manquer. Tout la clientèle est hyper sympa, ambiance familiale, où on peut laisser ses affaires en toute tranquillité. Nous reviendrons sûrement ! Un service (meme payant) de transfer depuis l aéroport serait le bienvenue !
2
Ayman
15 Jul 2025
·
Stayed 2 nights
Room was infested with insects
Room was infested with insects
10
Julia
15 Oct 2024
·
Stayed 7 nights
We had an amazing time at Grand Palladium. Normally I do not stay at such big hotels with an all inclusive offer. But I changed my mind. We travelled with a little kid and it was great. I did not expect the food to be that authentic and delicious. There was a huge offer and great variety. The rooms were cozy and clean. And the staff was really kind. So as a person who normally prefers smaller hotels and organizing everything by herself, I have to say, I would always come back. I can totally recommend Grand Palladium.
We had an amazing time at Grand Palladium. Normally I do not stay at such big hotels with an all inclusive offer. But I changed my mind. We travelled with a little kid and it was great. I did not expect the food to be that authentic and delicious. There was a huge offer and great variety. The rooms were cozy and clean. And the staff was really kind. So as a person who normally prefers smaller hotels and organizing everything by herself, I have to say, I would always come back. I can totally recommend Grand Palladium.
10
Lilly
6 Sept 2024
·
Stayed 4 nights
Rooms were very. Comfortable and clean
Rooms were very. Comfortable and clean
8
Christopher
16 Oct 2025
·
Stayed 9 nights
Rooms were cleaned very well every day. Staff were helpful with day excursions. Food at buffet was tasty and well presented. A la Carte restaurants were good quality and a nice change.
Rooms were cleaned very well every day. Staff were helpful with day excursions. Food at buffet was tasty and well presented. A la Carte restaurants were good quality and a nice change.
10
Christopher
25 May 2024
·
Stayed 7 nights
The property is clean and the grounds are well maintained. It was beautiful all around and there are many paved paths to walk around the whole property. The staff was very polite, professional, and accommodating. The quality of the prepared food wasn't good in my opinion, but I think that may be because I'm American and have different taste in food. We stayed in a suite which was very comfortable and clean, loved the included mini-bar and provided 3 bottled waters daily. Overall I was very happy with our stay and will likely return!
The property is clean and the grounds are well maintained. It was beautiful all around and there are many paved paths to walk around the whole property. The staff was very polite, professional, and accommodating. The quality of the prepared food wasn't good in my opinion, but I think that may be because I'm American and have different taste in food. We stayed in a suite which was very comfortable and clean, loved the included mini-bar and provided 3 bottled waters daily. Overall I was very happy with our stay and will likely return!
6
Sherry
28 Sept 2024
·
Stayed 5 nights
The hotel was good .room was clean .the pool by the beach was mouldy and I would not go in .entertainment very repetitive piano bar same songs every night very boring .I have been all around the world in all inclusive and never known not to Able to get any cocktail on the all inclusive .very bad to not get all inclusive learn from the Mexicans
The hotel was good .room was clean .the pool by the beach was mouldy and I would not go in .entertainment very repetitive piano bar same songs every night very boring .I have been all around the world in all inclusive and never known not to Able to get any cocktail on the all inclusive .very bad to not get all inclusive learn from the Mexicans
10
Pauline
4 Oct 2024
·
Stayed 3 nights
The resort is beautiful and clean. The staff is amazing! The only negative is the beach. The beach is full of rocks and is not easy to walk. If you’re a beach person, it’s not the best.
The resort is beautiful and clean. The staff is amazing! The only negative is the beach. The beach is full of rocks and is not easy to walk. If you’re a beach person, it’s not the best.
10
Robert
21 Sept 2024
·
Stayed 5 nights
We tried booking at the Alacart restaurants our first day and nothing available, very unfortunate. Also our patio smelled like cat urine, so bad you couldn’t sit outside. Every day cat prints on our outside patio furniture. Overall the property was well maintained.
We tried booking at the Alacart restaurants our first day and nothing available, very unfortunate. Also our patio smelled like cat urine, so bad you couldn’t sit outside. Every day cat prints on our outside patio furniture. Overall the property was well maintained.
2
Chloe
30 Aug 2025
·
Stayed 4 nights
Photos do not properly display the size of the rooms, the “deluxe bungalow” is small for something that’s considered “deluxe”. The ac is terrible. A few staff members are truly miserable and unkind. The dining area also has roaches and the concern is not taken very seriously. I had requested a refund due to this issue and was denied by the resort. This resort is a poor example of an “all-inclusive.”, if you’ve been to all-inclusive before then this one will really have you confused.
Photos do not properly display the size of the rooms, the “deluxe bungalow” is small for something that’s considered “deluxe”. The ac is terrible. A few staff members are truly miserable and unkind. The dining area also has roaches and the concern is not taken very seriously. I had requested a refund due to this issue and was denied by the resort. This resort is a poor example of an “all-inclusive.”, if you’ve been to all-inclusive before then this one will really have you confused.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable, some with great views and decent Wi‑Fi, though a few note dated elements or layout/bed setup quirks. Multiple reviews mention thin walls and noise, with occasional complaints about AC or hard mattresses.
Related guest reviews
10
Nicolas
6 Jul 2025
·
Stayed 7 nights
Fantastisk hotel med højt serviceniveau og komfort. Rigtig god mad og masser af det. Lidt forvirring mht bordbestilling på deres a la carte restauranter. Men ikke noget, der ikke blev løst. Lækre pools og en okay strand. God wifi og tv-kanaler.
Fantastisk hotel med højt serviceniveau og komfort. Rigtig god mad og masser af det. Lidt forvirring mht bordbestilling på deres a la carte restauranter. Men ikke noget, der ikke blev løst. Lækre pools og en okay strand. God wifi og tv-kanaler.
6
Sarah
12 Jun 2025
·
Stayed 4 nights
Fabulous beachside location, although 1hr 20 min drive from Palmero airport. Lovely rooms and grounds. The main evening entertainment was awful, tbe pianist in reception bar was good but there was an overwhelming smell of drains in this area. Access to spa circuit expensive for what is there and the time you get, also no ice bath. Vegetarian food labelling confusing as some said they contained fish, would have liked to have seen some healthy breakfast drinks; smoothies/fresh juices. Signature guests get priority, which can be frustrating when you are queuing for the restaurant. There restrictions on what is included in the All Inclusive. Based on this I do not feel it is value for money.
Fabulous beachside location, although 1hr 20 min drive from Palmero airport. Lovely rooms and grounds. The main evening entertainment was awful, tbe pianist in reception bar was good but there was an overwhelming smell of drains in this area. Access to spa circuit expensive for what is there and the time you get, also no ice bath. Vegetarian food labelling confusing as some said they contained fish, would have liked to have seen some healthy breakfast drinks; smoothies/fresh juices. Signature guests get priority, which can be frustrating when you are queuing for the restaurant. There restrictions on what is included in the All Inclusive. Based on this I do not feel it is value for money.
8
Laurence
22 Jul 2025
·
Stayed 10 nights
Nous avons beaucoup aimé notre séjour au Grand Palladium. Le personnel est très gentil et l’hébergement est très propre. Bon wifi également. 2 petits points plus négatifs: - les chambres sont pas très bien isolées au niveau du son, on entendait beaucoup ce qui se passait à l’extérieur quand nous étions dans la chambre. - sur les 10 jours du séjour, on a seulement 1 jour où nous avons eu un refill d’eau sans qu’on le demande. Pourtant, on nous avait mentionné qu’il y aurait de l’eau qui serait remise à chaque jour. Ce ne fut malheureusement pas le cas. Sinon, nous avons beaucoup aimé et il y avait plein d’activités disponibles!
Nous avons beaucoup aimé notre séjour au Grand Palladium. Le personnel est très gentil et l’hébergement est très propre. Bon wifi également. 2 petits points plus négatifs: - les chambres sont pas très bien isolées au niveau du son, on entendait beaucoup ce qui se passait à l’extérieur quand nous étions dans la chambre. - sur les 10 jours du séjour, on a seulement 1 jour où nous avons eu un refill d’eau sans qu’on le demande. Pourtant, on nous avait mentionné qu’il y aurait de l’eau qui serait remise à chaque jour. Ce ne fut malheureusement pas le cas. Sinon, nous avons beaucoup aimé et il y avait plein d’activités disponibles!
6
María antonieta
25 Sept 2025
·
Stayed 5 nights
Necesita un poco más de mantenimiento. El Colchon no me gusto.
Necesita un poco más de mantenimiento. El Colchon no me gusto.
10
Lilly
6 Sept 2024
·
Stayed 4 nights
Rooms were very. Comfortable and clean
Rooms were very. Comfortable and clean
8
Angela
1 Oct 2025
·
Stayed 3 nights
There were minor discrepancies with the bed arrangement, as a single bed was provided instead of the requested two beds. Two staff members mentioned they would switch the mattress for two single mattresses but did not return to complete this change. The resort's amenities and services generally met expectations. The drinks included in the all-inclusive package were not listed, so guests needed to ask which beverages incurred additional charges. At the sports restaurant, the menu offered a "mystery burger" included with the all-inclusive option or the choice to pay extra for an Angus burger. The meal provided with the all-inclusive package was basic in flavor. Staff were attentive in the pool area, and the grounds were well maintained. Aerobics classes were available in the pool, led by a staff member. Breakfast included various options, though higher quality food and beverages required an additional fee. The pools were clean and offered a relaxing environment. The property is located at a significant distance from major attractions and shopping districts. Considering these factors, staying at a more budget-friendly hotel could provide an opportunity to allocate savings towards dining at alternative restaurants to gain the Italian experience.
There were minor discrepancies with the bed arrangement, as a single bed was provided instead of the requested two beds. Two staff members mentioned they would switch the mattress for two single mattresses but did not return to complete this change. The resort's amenities and services generally met expectations. The drinks included in the all-inclusive package were not listed, so guests needed to ask which beverages incurred additional charges. At the sports restaurant, the menu offered a "mystery burger" included with the all-inclusive option or the choice to pay extra for an Angus burger. The meal provided with the all-inclusive package was basic in flavor. Staff were attentive in the pool area, and the grounds were well maintained. Aerobics classes were available in the pool, led by a staff member. Breakfast included various options, though higher quality food and beverages required an additional fee. The pools were clean and offered a relaxing environment. The property is located at a significant distance from major attractions and shopping districts. Considering these factors, staying at a more budget-friendly hotel could provide an opportunity to allocate savings towards dining at alternative restaurants to gain the Italian experience.
4
Chad
7 Jun 2024
·
Stayed 4 nights
The walls are super thin… very noisy resort… if you want to sleep in or get any rest during the day or before 2am forget it… food is pretty good… good luck making a reservation at the nicer restaurants unless you upgrade to $60/day… here’s the kicker you have to upgrade for a minimum of 3 days… not exactly all inclusive as advertised. I’d definitely go with a adults only resort in the future where kids aren’t slamming doors constantly
The walls are super thin… very noisy resort… if you want to sleep in or get any rest during the day or before 2am forget it… food is pretty good… good luck making a reservation at the nicer restaurants unless you upgrade to $60/day… here’s the kicker you have to upgrade for a minimum of 3 days… not exactly all inclusive as advertised. I’d definitely go with a adults only resort in the future where kids aren’t slamming doors constantly
10
Cathrine
10 Jul 2025
·
Stayed 7 nights
Fikk først tildelt et rom hvor jeg var plaget av muselort på verandaen og en veldig hard seng. Etter en natt der, og flere henvendelser i resepsjonen fikk jeg et nytt og Fantastisk flott rom med nydelig utsikt over bassengområdet og vakker soloppgang. God hjelp fra Catherina som kom med forslag til steder jeg burde besøke under mitt opphold. Roberto som jobbet i restaurantene, foreslo retter og gode viner til. Området er veldig flott. Hotellet ligger avsides til, på landet. Ca 4 km å gå til jernbanestasjonen. Ingen butikker i nærheten, kun en inne på hotellet. Flott for familier og par. Rent og ryddig. Imøtekommende og hjelpsomme folk. Hyggelige mennesker overalt. Variert mat i buffetrestauranten. Litt mange ledd for først å sjekke inn romnummer, tildeling av bord, og bestilling av drikkevarer. Det virket unødvendig og stressende og uoversiktlig for de som jobbet i restauranten. De burde konsentrert seg om å rydde vekk, dekket på og ta i mot bestillinger. Ved bassenget var folk tidlig ute og okkuperte solsenger med håndklær. De tok gjerne ikke i bruk solsengene før langt på dag, etter både utflukter og lunsj. Her burde det overholdes å fjerne håndklær slik som det sto på plakaten, og ikke gitt ut nye håndklær uten å levere inn lapp. Vet ikke hvordan det var ved de andre bassengene, da jeg kun brukte signatur level bassenget de gangene jeg lå ved bassenget. Sandstrand på stedet, men veldig mye steiner i vannet og utgangen til vannet. Nydelige solnedganger ved havet.
Fikk først tildelt et rom hvor jeg var plaget av muselort på verandaen og en veldig hard seng. Etter en natt der, og flere henvendelser i resepsjonen fikk jeg et nytt og Fantastisk flott rom med nydelig utsikt over bassengområdet og vakker soloppgang. God hjelp fra Catherina som kom med forslag til steder jeg burde besøke under mitt opphold. Roberto som jobbet i restaurantene, foreslo retter og gode viner til. Området er veldig flott. Hotellet ligger avsides til, på landet. Ca 4 km å gå til jernbanestasjonen. Ingen butikker i nærheten, kun en inne på hotellet. Flott for familier og par. Rent og ryddig. Imøtekommende og hjelpsomme folk. Hyggelige mennesker overalt. Variert mat i buffetrestauranten. Litt mange ledd for først å sjekke inn romnummer, tildeling av bord, og bestilling av drikkevarer. Det virket unødvendig og stressende og uoversiktlig for de som jobbet i restauranten. De burde konsentrert seg om å rydde vekk, dekket på og ta i mot bestillinger. Ved bassenget var folk tidlig ute og okkuperte solsenger med håndklær. De tok gjerne ikke i bruk solsengene før langt på dag, etter både utflukter og lunsj. Her burde det overholdes å fjerne håndklær slik som det sto på plakaten, og ikke gitt ut nye håndklær uten å levere inn lapp. Vet ikke hvordan det var ved de andre bassengene, da jeg kun brukte signatur level bassenget de gangene jeg lå ved bassenget. Sandstrand på stedet, men veldig mye steiner i vannet og utgangen til vannet. Nydelige solnedganger ved havet.
10
LEONARD
19 Sept 2025
·
Stayed 9 nights
The property and its views were amazing. Transportation getting to the resort from the airport was expensive. Expedia organized our flight from Toronto to Sicily requiring a ferry to cross then organize a shuttle at the harbour to the resort. This would have added hours and substantial cost to get to the resort. We reorganized so we flew from Toronto to Rome then Rome to Palermo reserving a shuttle at our expense to get to the resort.
The property and its views were amazing. Transportation getting to the resort from the airport was expensive. Expedia organized our flight from Toronto to Sicily requiring a ferry to cross then organize a shuttle at the harbour to the resort. This would have added hours and substantial cost to get to the resort. We reorganized so we flew from Toronto to Rome then Rome to Palermo reserving a shuttle at our expense to get to the resort.
2
Chloe
30 Aug 2025
·
Stayed 4 nights
Photos do not properly display the size of the rooms, the “deluxe bungalow” is small for something that’s considered “deluxe”. The ac is terrible. A few staff members are truly miserable and unkind. The dining area also has roaches and the concern is not taken very seriously. I had requested a refund due to this issue and was denied by the resort. This resort is a poor example of an “all-inclusive.”, if you’ve been to all-inclusive before then this one will really have you confused.
Photos do not properly display the size of the rooms, the “deluxe bungalow” is small for something that’s considered “deluxe”. The ac is terrible. A few staff members are truly miserable and unkind. The dining area also has roaches and the concern is not taken very seriously. I had requested a refund due to this issue and was denied by the resort. This resort is a poor example of an “all-inclusive.”, if you’ve been to all-inclusive before then this one will really have you confused.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly and accommodating, with staff often going above and beyond and helpful with excursions and special occasions. A few note slow lobby service or unfulfilled requests.
Related guest reviews
10
Chloe
16 Oct 2025
·
Stayed 5 nights
Amazing selection of food and drinks. Great service. Lots to do onsite. Great location for day trips and also offered shuttle bus trips.
Amazing selection of food and drinks. Great service. Lots to do onsite. Great location for day trips and also offered shuttle bus trips.
10
Kevin
26 Apr 2025
·
Stayed 2 nights
Great host Frank Salerno is a gentleman and professional Thanks Kevin cirello
Great host Frank Salerno is a gentleman and professional Thanks Kevin cirello
10
Donatas
25 Aug 2025
·
Stayed 2 nights
All was fine - rooms, food and etc. The only downside was staff in lobby - sitting outside in the evening very slow service, does not pay attention and walk pass you... Also gym has lots of cardio, but no benches, there are some dumbbells, bot no adjustable bench, no barbell bench
All was fine - rooms, food and etc. The only downside was staff in lobby - sitting outside in the evening very slow service, does not pay attention and walk pass you... Also gym has lots of cardio, but no benches, there are some dumbbells, bot no adjustable bench, no barbell bench
8
Angela
1 Oct 2025
·
Stayed 3 nights
There were minor discrepancies with the bed arrangement, as a single bed was provided instead of the requested two beds. Two staff members mentioned they would switch the mattress for two single mattresses but did not return to complete this change. The resort's amenities and services generally met expectations. The drinks included in the all-inclusive package were not listed, so guests needed to ask which beverages incurred additional charges. At the sports restaurant, the menu offered a "mystery burger" included with the all-inclusive option or the choice to pay extra for an Angus burger. The meal provided with the all-inclusive package was basic in flavor. Staff were attentive in the pool area, and the grounds were well maintained. Aerobics classes were available in the pool, led by a staff member. Breakfast included various options, though higher quality food and beverages required an additional fee. The pools were clean and offered a relaxing environment. The property is located at a significant distance from major attractions and shopping districts. Considering these factors, staying at a more budget-friendly hotel could provide an opportunity to allocate savings towards dining at alternative restaurants to gain the Italian experience.
There were minor discrepancies with the bed arrangement, as a single bed was provided instead of the requested two beds. Two staff members mentioned they would switch the mattress for two single mattresses but did not return to complete this change. The resort's amenities and services generally met expectations. The drinks included in the all-inclusive package were not listed, so guests needed to ask which beverages incurred additional charges. At the sports restaurant, the menu offered a "mystery burger" included with the all-inclusive option or the choice to pay extra for an Angus burger. The meal provided with the all-inclusive package was basic in flavor. Staff were attentive in the pool area, and the grounds were well maintained. Aerobics classes were available in the pool, led by a staff member. Breakfast included various options, though higher quality food and beverages required an additional fee. The pools were clean and offered a relaxing environment. The property is located at a significant distance from major attractions and shopping districts. Considering these factors, staying at a more budget-friendly hotel could provide an opportunity to allocate savings towards dining at alternative restaurants to gain the Italian experience.
10
Juliann
3 Sept 2024
·
Stayed 2 nights
Federico in restaurant was excellent and Enza in housekeeping was excellent. The whole resort is beautiful and all inclusive.
Federico in restaurant was excellent and Enza in housekeeping was excellent. The whole resort is beautiful and all inclusive.
8
Christopher
16 Oct 2025
·
Stayed 9 nights
Rooms were cleaned very well every day. Staff were helpful with day excursions. Food at buffet was tasty and well presented. A la Carte restaurants were good quality and a nice change.
Rooms were cleaned very well every day. Staff were helpful with day excursions. Food at buffet was tasty and well presented. A la Carte restaurants were good quality and a nice change.
10
Lucy
25 Oct 2023
·
Stayed 4 nights
Stayed for 5 days for my husbands 40th. The staff were incredible and very accommodating. Room was ready for an early check in and they allowed us to stay in the room later for no extra charge. We were given complimentary cake and Prosecco for my husbands birthday and the staff sung happy birthday to him at dinner! The food was amazing with so much variety especially the a la carte restaurants! Really really enjoyed our stay - thank you!
Stayed for 5 days for my husbands 40th. The staff were incredible and very accommodating. Room was ready for an early check in and they allowed us to stay in the room later for no extra charge. We were given complimentary cake and Prosecco for my husbands birthday and the staff sung happy birthday to him at dinner! The food was amazing with so much variety especially the a la carte restaurants! Really really enjoyed our stay - thank you!
10
M
2 Jun 2024
·
Stayed 6 nights
We had a fantastic time. The staff were very friendly and helpful. The restaurant staff were great and the food was delicious. A big thank you to Giuliano from Kefatur who gave us lots of information and helped us with things like where to park, what to see and do!
We had a fantastic time. The staff were very friendly and helpful. The restaurant staff were great and the food was delicious. A big thank you to Giuliano from Kefatur who gave us lots of information and helped us with things like where to park, what to see and do!
10
Vincenzo
6 Jun 2025
·
Stayed 3 nights
Having been to Grand Palladium Resorts numerous times, though the first time in Sicily, we were treated like valued and loyal customers. Everyone we interacted with, went above and beyond, from the moment we arrived at check-in, to the moment we left. Would highly recommend.
Having been to Grand Palladium Resorts numerous times, though the first time in Sicily, we were treated like valued and loyal customers. Everyone we interacted with, went above and beyond, from the moment we arrived at check-in, to the moment we left. Would highly recommend.
10
constance
13 Oct 2024
·
Stayed 7 nights
Very well managed and maintained! Staff went above and beyond to attend to guests needs! Will highly recommend 👌
Very well managed and maintained! Staff went above and beyond to attend to guests needs! Will highly recommend 👌
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AI-generated summary based on recent guest reviews
Location
The resort is somewhat remote—about 1–1.5 hours from Palermo airport and not near many shops—though Cefalù is reachable and the hotel offers/organizes trips or a shuttle. Scenic setting and sea access suit guests planning to stay on site.
Related guest reviews
10
Chloe
16 Oct 2025
·
Stayed 5 nights
Amazing selection of food and drinks. Great service. Lots to do onsite. Great location for day trips and also offered shuttle bus trips.
Amazing selection of food and drinks. Great service. Lots to do onsite. Great location for day trips and also offered shuttle bus trips.
10
Anthony
27 Aug 2023
·
Stayed 11 nights
Le complexe hôtelier est très beau et le personnel au petit soin, très sympa et serviable. Les animations sont super et les spectacles le soir sont à faire !! Bravo à toute l’équipe La nourriture est bonne, bien qu’un peu répétitive. Le système de réservation des restaurants à la carte est compréhensible mais dur de trouver une place ! Les bungalow sont bien pensés et fonctionnels, le ménage est impeccable ! Dommage juste que l’on entende un peu trop les voisins. Nous avons passés un super séjour à ne rien faire et pour cela, l’hôtel remplit parfaitement la mission ! Le fait d avoir des serviettes propres pour la psicine est appréciable et l accès direct à la mer aussi avec des couchés de soleil splendides sont à ne pas manquer. Tout la clientèle est hyper sympa, ambiance familiale, où on peut laisser ses affaires en toute tranquillité. Nous reviendrons sûrement ! Un service (meme payant) de transfer depuis l aéroport serait le bienvenue !
Le complexe hôtelier est très beau et le personnel au petit soin, très sympa et serviable. Les animations sont super et les spectacles le soir sont à faire !! Bravo à toute l’équipe La nourriture est bonne, bien qu’un peu répétitive. Le système de réservation des restaurants à la carte est compréhensible mais dur de trouver une place ! Les bungalow sont bien pensés et fonctionnels, le ménage est impeccable ! Dommage juste que l’on entende un peu trop les voisins. Nous avons passés un super séjour à ne rien faire et pour cela, l’hôtel remplit parfaitement la mission ! Le fait d avoir des serviettes propres pour la psicine est appréciable et l accès direct à la mer aussi avec des couchés de soleil splendides sont à ne pas manquer. Tout la clientèle est hyper sympa, ambiance familiale, où on peut laisser ses affaires en toute tranquillité. Nous reviendrons sûrement ! Un service (meme payant) de transfer depuis l aéroport serait le bienvenue !
10
Karl
15 May 2024
·
Stayed 5 nights
The hotel property was great for families and group of friends. It is an all inclusive resort and you don’t have to worry about paying for drinks, snacks or where to eat. All you have to do is reserve your restaurant of choice. There’s a sports bar open until 2am for late drinks and bar food. Multiple adult pools and a Kids Club for them to play and enjoy their own area. The rooms were cleaned everyday and everyone was pleasant and very helpful. Only about 12-15min from Cefalú! A beautiful coastal little city in Sicily but a bit busy for us and it was fun to go back to our resort and enjoy the amenities and beautiful views.
The hotel property was great for families and group of friends. It is an all inclusive resort and you don’t have to worry about paying for drinks, snacks or where to eat. All you have to do is reserve your restaurant of choice. There’s a sports bar open until 2am for late drinks and bar food. Multiple adult pools and a Kids Club for them to play and enjoy their own area. The rooms were cleaned everyday and everyone was pleasant and very helpful. Only about 12-15min from Cefalú! A beautiful coastal little city in Sicily but a bit busy for us and it was fun to go back to our resort and enjoy the amenities and beautiful views.
8
Karen
9 Nov 2024
·
Stayed 3 nights
Perfect for a relaxing all-inclusive short break. We were there in October and the pool areas, which are lovely, were still busy. There is access to the sea though the beach itself is quite stony. The buffet food at the resort is good quality and provided enough variety during the three days we were there that we didn't feel the need to book one of the a la carte restaurants. The hotel offers a bus trip to Cefalu and the town is most definitely worth visiting - you will ant to spend longer than the bus times suggest!
Perfect for a relaxing all-inclusive short break. We were there in October and the pool areas, which are lovely, were still busy. There is access to the sea though the beach itself is quite stony. The buffet food at the resort is good quality and provided enough variety during the three days we were there that we didn't feel the need to book one of the a la carte restaurants. The hotel offers a bus trip to Cefalu and the town is most definitely worth visiting - you will ant to spend longer than the bus times suggest!
6
Sarah
12 Jun 2025
·
Stayed 4 nights
Fabulous beachside location, although 1hr 20 min drive from Palmero airport. Lovely rooms and grounds. The main evening entertainment was awful, tbe pianist in reception bar was good but there was an overwhelming smell of drains in this area. Access to spa circuit expensive for what is there and the time you get, also no ice bath. Vegetarian food labelling confusing as some said they contained fish, would have liked to have seen some healthy breakfast drinks; smoothies/fresh juices. Signature guests get priority, which can be frustrating when you are queuing for the restaurant. There restrictions on what is included in the All Inclusive. Based on this I do not feel it is value for money.
Fabulous beachside location, although 1hr 20 min drive from Palmero airport. Lovely rooms and grounds. The main evening entertainment was awful, tbe pianist in reception bar was good but there was an overwhelming smell of drains in this area. Access to spa circuit expensive for what is there and the time you get, also no ice bath. Vegetarian food labelling confusing as some said they contained fish, would have liked to have seen some healthy breakfast drinks; smoothies/fresh juices. Signature guests get priority, which can be frustrating when you are queuing for the restaurant. There restrictions on what is included in the All Inclusive. Based on this I do not feel it is value for money.
8
Angela
1 Oct 2025
·
Stayed 3 nights
There were minor discrepancies with the bed arrangement, as a single bed was provided instead of the requested two beds. Two staff members mentioned they would switch the mattress for two single mattresses but did not return to complete this change. The resort's amenities and services generally met expectations. The drinks included in the all-inclusive package were not listed, so guests needed to ask which beverages incurred additional charges. At the sports restaurant, the menu offered a "mystery burger" included with the all-inclusive option or the choice to pay extra for an Angus burger. The meal provided with the all-inclusive package was basic in flavor. Staff were attentive in the pool area, and the grounds were well maintained. Aerobics classes were available in the pool, led by a staff member. Breakfast included various options, though higher quality food and beverages required an additional fee. The pools were clean and offered a relaxing environment. The property is located at a significant distance from major attractions and shopping districts. Considering these factors, staying at a more budget-friendly hotel could provide an opportunity to allocate savings towards dining at alternative restaurants to gain the Italian experience.
There were minor discrepancies with the bed arrangement, as a single bed was provided instead of the requested two beds. Two staff members mentioned they would switch the mattress for two single mattresses but did not return to complete this change. The resort's amenities and services generally met expectations. The drinks included in the all-inclusive package were not listed, so guests needed to ask which beverages incurred additional charges. At the sports restaurant, the menu offered a "mystery burger" included with the all-inclusive option or the choice to pay extra for an Angus burger. The meal provided with the all-inclusive package was basic in flavor. Staff were attentive in the pool area, and the grounds were well maintained. Aerobics classes were available in the pool, led by a staff member. Breakfast included various options, though higher quality food and beverages required an additional fee. The pools were clean and offered a relaxing environment. The property is located at a significant distance from major attractions and shopping districts. Considering these factors, staying at a more budget-friendly hotel could provide an opportunity to allocate savings towards dining at alternative restaurants to gain the Italian experience.
8
Monica
19 May 2025
·
Stayed 5 nights
Un peu isolé. La navette pour café lu ou Palerme devrait etre gratuite
Un peu isolé. La navette pour café lu ou Palerme devrait etre gratuite
10
Cathrine
10 Jul 2025
·
Stayed 7 nights
Fikk først tildelt et rom hvor jeg var plaget av muselort på verandaen og en veldig hard seng. Etter en natt der, og flere henvendelser i resepsjonen fikk jeg et nytt og Fantastisk flott rom med nydelig utsikt over bassengområdet og vakker soloppgang. God hjelp fra Catherina som kom med forslag til steder jeg burde besøke under mitt opphold. Roberto som jobbet i restaurantene, foreslo retter og gode viner til. Området er veldig flott. Hotellet ligger avsides til, på landet. Ca 4 km å gå til jernbanestasjonen. Ingen butikker i nærheten, kun en inne på hotellet. Flott for familier og par. Rent og ryddig. Imøtekommende og hjelpsomme folk. Hyggelige mennesker overalt. Variert mat i buffetrestauranten. Litt mange ledd for først å sjekke inn romnummer, tildeling av bord, og bestilling av drikkevarer. Det virket unødvendig og stressende og uoversiktlig for de som jobbet i restauranten. De burde konsentrert seg om å rydde vekk, dekket på og ta i mot bestillinger. Ved bassenget var folk tidlig ute og okkuperte solsenger med håndklær. De tok gjerne ikke i bruk solsengene før langt på dag, etter både utflukter og lunsj. Her burde det overholdes å fjerne håndklær slik som det sto på plakaten, og ikke gitt ut nye håndklær uten å levere inn lapp. Vet ikke hvordan det var ved de andre bassengene, da jeg kun brukte signatur level bassenget de gangene jeg lå ved bassenget. Sandstrand på stedet, men veldig mye steiner i vannet og utgangen til vannet. Nydelige solnedganger ved havet.
Fikk først tildelt et rom hvor jeg var plaget av muselort på verandaen og en veldig hard seng. Etter en natt der, og flere henvendelser i resepsjonen fikk jeg et nytt og Fantastisk flott rom med nydelig utsikt over bassengområdet og vakker soloppgang. God hjelp fra Catherina som kom med forslag til steder jeg burde besøke under mitt opphold. Roberto som jobbet i restaurantene, foreslo retter og gode viner til. Området er veldig flott. Hotellet ligger avsides til, på landet. Ca 4 km å gå til jernbanestasjonen. Ingen butikker i nærheten, kun en inne på hotellet. Flott for familier og par. Rent og ryddig. Imøtekommende og hjelpsomme folk. Hyggelige mennesker overalt. Variert mat i buffetrestauranten. Litt mange ledd for først å sjekke inn romnummer, tildeling av bord, og bestilling av drikkevarer. Det virket unødvendig og stressende og uoversiktlig for de som jobbet i restauranten. De burde konsentrert seg om å rydde vekk, dekket på og ta i mot bestillinger. Ved bassenget var folk tidlig ute og okkuperte solsenger med håndklær. De tok gjerne ikke i bruk solsengene før langt på dag, etter både utflukter og lunsj. Her burde det overholdes å fjerne håndklær slik som det sto på plakaten, og ikke gitt ut nye håndklær uten å levere inn lapp. Vet ikke hvordan det var ved de andre bassengene, da jeg kun brukte signatur level bassenget de gangene jeg lå ved bassenget. Sandstrand på stedet, men veldig mye steiner i vannet og utgangen til vannet. Nydelige solnedganger ved havet.
8
Leslie
24 Jun 2025
·
Stayed 4 nights
The hotel was nice but it was all inclusive and the food was pretty mediocre. They have a la carte restaurant but they were always all booked. It’s not close to very much so getting other flog nearby is very hard. It’s also very much a hotel for little kids and every night they played the minion movie outside (to no audience) so we got to hear the same movie over and over. Views from the hotel and the hotel pool were great.
The hotel was nice but it was all inclusive and the food was pretty mediocre. They have a la carte restaurant but they were always all booked. It’s not close to very much so getting other flog nearby is very hard. It’s also very much a hotel for little kids and every night they played the minion movie outside (to no audience) so we got to hear the same movie over and over. Views from the hotel and the hotel pool were great.
10
LEONARD
19 Sept 2025
·
Stayed 9 nights
The property and its views were amazing. Transportation getting to the resort from the airport was expensive. Expedia organized our flight from Toronto to Sicily requiring a ferry to cross then organize a shuttle at the harbour to the resort. This would have added hours and substantial cost to get to the resort. We reorganized so we flew from Toronto to Rome then Rome to Palermo reserving a shuttle at our expense to get to the resort.
The property and its views were amazing. Transportation getting to the resort from the airport was expensive. Expedia organized our flight from Toronto to Sicily requiring a ferry to cross then organize a shuttle at the harbour to the resort. This would have added hours and substantial cost to get to the resort. We reorganized so we flew from Toronto to Rome then Rome to Palermo reserving a shuttle at our expense to get to the resort.
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AI-generated summary based on recent guest reviews
Dining
Food is frequently praised for quality and variety, with several guests enjoying the specialty restaurants. However, many struggled to book à la carte venues, and multiple reviews cite all-inclusive limitations or unclear inclusions for drinks; some found buffet quality or ambiance mediocre, and a few noted hygiene or labeling issues.
Related guest reviews
8
Akshay
15 Jun 2025
·
Stayed 3 nights
I tried to book restaurants for dinner on the first day I arrived and they were all booked. I was unable to experience any dining options I was told were available to me as all a la carte restaurants were booked for a week. Alcohol options were good and beach always had subbed available
I tried to book restaurants for dinner on the first day I arrived and they were all booked. I was unable to experience any dining options I was told were available to me as all a la carte restaurants were booked for a week. Alcohol options were good and beach always had subbed available
8
Ramona
19 Oct 2024
·
Stayed 6 nights
Eigentlich hätte das Hotel eine 5-Sterne-Bewertung verdient, aber der Service und die Qualität in den À-la-carte-Restaurants (Chang Thai und El Dorado) hat das ansonsten erfreuliche Erlebnis getrübt. Nichtsdestotrotz würden wir das Grand Palladium Sicilia weiterempfehlen - nur halt mit dem Hinweis, dass man auf das Essengehen verzichten sollte, um nicht enttäuscht zu werden.
Eigentlich hätte das Hotel eine 5-Sterne-Bewertung verdient, aber der Service und die Qualität in den À-la-carte-Restaurants (Chang Thai und El Dorado) hat das ansonsten erfreuliche Erlebnis getrübt. Nichtsdestotrotz würden wir das Grand Palladium Sicilia weiterempfehlen - nur halt mit dem Hinweis, dass man auf das Essengehen verzichten sollte, um nicht enttäuscht zu werden.
10
Chloe
16 Oct 2025
·
Stayed 5 nights
Amazing selection of food and drinks. Great service. Lots to do onsite. Great location for day trips and also offered shuttle bus trips.
Amazing selection of food and drinks. Great service. Lots to do onsite. Great location for day trips and also offered shuttle bus trips.
10
Alexis
12 Oct 2025
·
Stayed 3 nights
Hotel is fantastic, only slight draw back was the pool restaurant had flies landing on the food
Hotel is fantastic, only slight draw back was the pool restaurant had flies landing on the food
10
K R
5 Oct 2025
·
Stayed 4 nights
We had wonderful service and the food was varied enough in the buffet restaurant. The bookable restaurants are amazing and we highly recommend the Thai. The beach was clean and comfortable and the pools are welcoming with enough space to sit and relax. The only downside is the two hour spa charge if 25euro! Sadly the spa was always empty!! If the charge was more reasonable we would have paid. Overall a lovely hotel.
We had wonderful service and the food was varied enough in the buffet restaurant. The bookable restaurants are amazing and we highly recommend the Thai. The beach was clean and comfortable and the pools are welcoming with enough space to sit and relax. The only downside is the two hour spa charge if 25euro! Sadly the spa was always empty!! If the charge was more reasonable we would have paid. Overall a lovely hotel.
8
Josie
19 Oct 2024
·
Stayed 7 nights
I did not like that in 1 week we could not get into the a la carte restaurants. Very misleading that there are 5 restaurants to dine…actually only buffets were available all week.
I did not like that in 1 week we could not get into the a la carte restaurants. Very misleading that there are 5 restaurants to dine…actually only buffets were available all week.
6
david
9 Sept 2024
·
Stayed 3 nights
Dining options extremely limited. Although multiple insite restaurants are advertised they are not open every night, they can’t be booked in advance but only when you check in. We request reservations immediately upon checking in to find every restaurant was fully booked and only the buffet was open. The buffet was extremely poor and we had to upgrade to be able to get on a waiting list for the restaurants.
Dining options extremely limited. Although multiple insite restaurants are advertised they are not open every night, they can’t be booked in advance but only when you check in. We request reservations immediately upon checking in to find every restaurant was fully booked and only the buffet was open. The buffet was extremely poor and we had to upgrade to be able to get on a waiting list for the restaurants.
8
Angela
1 Oct 2025
·
Stayed 3 nights
There were minor discrepancies with the bed arrangement, as a single bed was provided instead of the requested two beds. Two staff members mentioned they would switch the mattress for two single mattresses but did not return to complete this change. The resort's amenities and services generally met expectations. The drinks included in the all-inclusive package were not listed, so guests needed to ask which beverages incurred additional charges. At the sports restaurant, the menu offered a "mystery burger" included with the all-inclusive option or the choice to pay extra for an Angus burger. The meal provided with the all-inclusive package was basic in flavor. Staff were attentive in the pool area, and the grounds were well maintained. Aerobics classes were available in the pool, led by a staff member. Breakfast included various options, though higher quality food and beverages required an additional fee. The pools were clean and offered a relaxing environment. The property is located at a significant distance from major attractions and shopping districts. Considering these factors, staying at a more budget-friendly hotel could provide an opportunity to allocate savings towards dining at alternative restaurants to gain the Italian experience.
There were minor discrepancies with the bed arrangement, as a single bed was provided instead of the requested two beds. Two staff members mentioned they would switch the mattress for two single mattresses but did not return to complete this change. The resort's amenities and services generally met expectations. The drinks included in the all-inclusive package were not listed, so guests needed to ask which beverages incurred additional charges. At the sports restaurant, the menu offered a "mystery burger" included with the all-inclusive option or the choice to pay extra for an Angus burger. The meal provided with the all-inclusive package was basic in flavor. Staff were attentive in the pool area, and the grounds were well maintained. Aerobics classes were available in the pool, led by a staff member. Breakfast included various options, though higher quality food and beverages required an additional fee. The pools were clean and offered a relaxing environment. The property is located at a significant distance from major attractions and shopping districts. Considering these factors, staying at a more budget-friendly hotel could provide an opportunity to allocate savings towards dining at alternative restaurants to gain the Italian experience.
8
Christopher
16 Oct 2025
·
Stayed 9 nights
Rooms were cleaned very well every day. Staff were helpful with day excursions. Food at buffet was tasty and well presented. A la Carte restaurants were good quality and a nice change.
Rooms were cleaned very well every day. Staff were helpful with day excursions. Food at buffet was tasty and well presented. A la Carte restaurants were good quality and a nice change.
6
Sherry
28 Sept 2024
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Stayed 5 nights
The hotel was good .room was clean .the pool by the beach was mouldy and I would not go in .entertainment very repetitive piano bar same songs every night very boring .I have been all around the world in all inclusive and never known not to Able to get any cocktail on the all inclusive .very bad to not get all inclusive learn from the Mexicans
The hotel was good .room was clean .the pool by the beach was mouldy and I would not go in .entertainment very repetitive piano bar same songs every night very boring .I have been all around the world in all inclusive and never known not to Able to get any cocktail on the all inclusive .very bad to not get all inclusive learn from the Mexicans
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AI-generated summary based on recent guest reviews
10
Robert
3 weeks ago
·
Stayed 5 nights
Excellent property and amazing staff. Only downside is the specialist restaurants are fully booked for the first three nights of your stay. The property won’t let you book prior to your arrival. So book restaurants as soon as you have checked in and have a room number.
Excellent property and amazing staff. Only downside is the specialist restaurants are fully booked for the first three nights of your stay. The property won’t let you book prior to your arrival. So book restaurants as soon as you have checked in and have a room number.
10
Maryanne
29 Jun 2026
·
Stayed 7 nights
This was our 2nd time at this fabulous resort. The Signature Level is so worth the extra money. The staff was super friendly and helpful. The food in the restaurants and Buffet was so good and there were plenty of food choices. I would definitely go back a 3rd time!!!!
This was our 2nd time at this fabulous resort. The Signature Level is so worth the extra money. The staff was super friendly and helpful. The food in the restaurants and Buffet was so good and there were plenty of food choices. I would definitely go back a 3rd time!!!!
8
Priya
7 Oct 2025
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Stayed 4 nights
The drinking glasses were dirty most of the time. That was disappointing. The staff were lovely and pleasant. Dinner timings and options were limited. We were signature level and would have expected options for sea view, but those seemed to only be for the main building Food was okay.
The drinking glasses were dirty most of the time. That was disappointing. The staff were lovely and pleasant. Dinner timings and options were limited. We were signature level and would have expected options for sea view, but those seemed to only be for the main building Food was okay.
10
Richard
20 Jul 2025
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Stayed 5 nights
The staff at the hotel was fantastic. Special shout out to Daniella at the Signature reception, Caterina at guest services, Giovanni Allegro in the restaurants and Dario, Alessia and Elissa at the Zentopia spa.
The staff at the hotel was fantastic. Special shout out to Daniella at the Signature reception, Caterina at guest services, Giovanni Allegro in the restaurants and Dario, Alessia and Elissa at the Zentopia spa.
10
Julia
15 Oct 2024
·
Stayed 7 nights
We had an amazing time at Grand Palladium. Normally I do not stay at such big hotels with an all inclusive offer. But I changed my mind. We travelled with a little kid and it was great. I did not expect the food to be that authentic and delicious. There was a huge offer and great variety. The rooms were cozy and clean. And the staff was really kind. So as a person who normally prefers smaller hotels and organizing everything by herself, I have to say, I would always come back. I can totally recommend Grand Palladium.
We had an amazing time at Grand Palladium. Normally I do not stay at such big hotels with an all inclusive offer. But I changed my mind. We travelled with a little kid and it was great. I did not expect the food to be that authentic and delicious. There was a huge offer and great variety. The rooms were cozy and clean. And the staff was really kind. So as a person who normally prefers smaller hotels and organizing everything by herself, I have to say, I would always come back. I can totally recommend Grand Palladium.
FAQs about The Signature Level at Grand Palladium Sicilia Resort & Spa
Is parking available at the hotel?
Limited parking is available on-site. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Are pets allowed at the property?
Pets are not allowed at this property. Service animals are exempt from this policy.
What are the standard check-in and check-out times?
Check-in is at 14:00. Early or late check-in/check-out may be available for a fee, subject to availability. Guests can request this at the front desk.
What accessibility features are available for guests with disabilities?
The property has step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is located 2.3 km from the Castle of Roccella and approximately 14.6 km from Cefalu Beach. Public transport availability is not mentioned.
What are the policies for guests staying with children?
Children are allowed at the property. Specific policies regarding the minimum age for children to stay for free are not provided.
Have a question?
Instant AI responses are based on hotel information
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Pool access available from 10:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property is professionally cleaned.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room service
Tour desk
Dry cleaning
Activities
Swimming pool
Tennis courts
Private beach
Garden
Beach (nearby)
Golf (miniature)
Playground
Pool outdoor
Live music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Services
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
ATM/Cash machine
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
General
Room service
Restaurant
Non-smoking rooms
Sauna
Massage
Solarium
Spa & wellness centre
Body treatments
Facial treatments
Kids club
Poolside bar
Packed lunches
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi