Comwell Holte

Bra

To get new towels, you have to scan a QR code and provide your room number, after which you receive a confirmation. Apparently, this system doesn’t always work, even after receiving the confirmation, and the staff were not very helpful in resolving the issue. You were then expected to collect the towels yourself, even though it clearly wasn’t your fault. It also seems that remarks may be made, as nothing was asked at checkout about whether my stay was satisfactory. All in all, a rather unusual experience.

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Poor standard for a Comwell Hotel. Poorly cleaned rooms with dirty carpets, mattresses, toilets and in general bathroom cleanliness. There was mold in the shower, garbage in the hallway from other rooms that wasn’t collected over the weekend. Some of the rooms have very poor water pressure in the shower, to such a degree that it’s difficult to get a proper shower. There was also a lack of warm water… Toilet-brushes on the common bathroom in the lobby were disgusting. We have stayed here three times when visiting families, two of the times another room has had issues with bedbugs and cleanliness. The breakfast is decent with good selection and healthy food.

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