Best Western Plus Hôtel D'Angleterre - Centre historique

Stayed at the hotel for 2 nights 6-8 July 2026. all ok 1st night hotel is very central and staff were friendly. 2nd night the air conditioning unit developed a leak. I could hear a dripping in the room and by the time I located the drip I discovered it was directly above my suitcase and a pair of shoes were completely soaked. I switched off the air con and the dripping continued at such a rate we could not sleep, also the room was now stiflingly hot. I went down to reception and asked could be moved. the man on reception stated that the hotel was full and that he would come up to the room to see what he could do. I told him the room number and he confirmed that we had turned off the air con as he had a control unit showing our room was switched off, he then stated that he would provide us with something to put in our ears to reduce the noise of the dripping on the floor. I showed him my shoes and he could clearly see they were soaking wet. I waited for him to come uptown the room but he never materialised. as the room was too hot I had a poor night's sleep and ended up getting up and going for a walk at 06.00am. I passed the reception and the man did not acknowledge me. At check out that morning there was a different staff member and I stated what had happened that night, she said her colleague had told her what happened but he could not come up to the room as he did not know our room number. I told her that I had given my room number to him. to be continued

A street festival caused road closures making getting to this hotel nearly impossible. I made the booking when close by and determined getting to the hotel was going to be difficult and messaged them To please help me cancel. To date, some 3 days later, they’ve never even responded. Lots of lost money for a room I never slept but very much wanted to access. Spend 3 hours after that finding somewhere and Expedia can see double bookings for that same date range. Frustrating

Excellent hotel in perfect location with a great breakfast. Bar was exceptional as well.

Central location. Parking on the street is okay but meter only accepts 3 hours of parking each time. Hotel is spotless and comfortable.

Place was a little difficult to find but once there the parking was secure garage for a cost. Small garage so limited parking they was parking on the street but first in first served. They do not have a restaurant and the staff said there was plenty of restaurant around. Must admit the first person who checked us in was not overly helpful but all the other staff were amazing. He might have been having a bad day. The Brasserie a 3 minute walk away was great and well worth it. It belongs to another hotel and is open all day for food and drink. Overall a very pleasant stay.