Hôtel des Arcades de Cachan - Grand Paris Sud

The staff were extremely helpful and friendly and nothing was a trouble.

Clean safe good neighbourhood Excellent staff

Staff were very friendly and respectful.

Very good hotel at a very good price. Close to the city. Would definitely stay again

I recently had the unfortunate experience of staying at Hôtel des Arcades de Cachan Grand Paris Sud, and I have to express my disappointment. I specifically chose this hotel because of the assurance of air conditioning on their website. The hotel's claim of having a/c turned out to be a complete lie, leaving me to stay through a hot and uncomfortable stay on my first night. Adding insult to injury, the hotel reception’s response was somewhat dismissive and at a certain point for laughed at. After arguing for an hour about the claims on the website he finally said they would have someone come fix it around 3pm the NEXT day. I asked for a partial credit for not getting what I paid for and they rejected it. I strongly advise prospective guests to steer clear of this place until they either address this issue or at least update their website to reflect accurate information. It is unacceptable to mislead guests about essential amenities like air conditioning.