Ibis Styles Paris Saint Denis Pleyel

I booked and payed the room in advance, but upon arriving they first wanted me to pay for the room, after me saying its already payed they gave me a receipt for a completely different amount, which I didn't understand. I asked for parking, they showed me pictures where to find it, drove up to the parking and there was no bell to ring or card to put, i had to walk back to the hotel because the waiting spots in the front of the hotel are very limited. Took me 30-45 minutes just to park my car and get the card for the room. Upon getting to the room it was really noisy, people were smoking in their rooms, made my stay really unpleasant, hate the smell of smoke in a bedroom. Water in the shower took like 5-6 minutes to start to get warm. Overall poor experience for the price I paid.

Small size Hotel Ibis, also rooms, but all was good and without problems.

As someone who has stayed in multiple Ibis hotels across four different countries, I have always trusted the brand. Unfortunately, this specific location completely failed to meet basic living standards during our 4-night stay. The main issues we experienced: Broken Air Conditioning: The A/C worked perfectly in the lobby but was completely non-functional in the rest of the hotel, including our room. Major Flooding: Our bathroom shower drain failed completely, which caused the entire room to flood. Dampness and Mold: We immediately complained, and while maintenance did fix the drain, no one ever came back to dry the floors. We were left sleeping in a damp room that quickly developed a strong, persistent smell of mold. At least they were able to move us to another room. To be fair, the staff members we spoke with were polite and clearly tried to help, but they were ultimately powerless to resolve the AC problem. If you are looking for a comfortable, clean, and functioning hotel, I highly recommend booking elsewhere. This was an incredibly disappointing and uncomfortable experience, and I will not be returning to this location.

The hotel and it's staff were awesome. Room were clean and the hotel was quiet. A few minutes on foot to reach the metro station was very convenient. The only downside was that even though they advertised on both the website and at the hotel that a safe was available, I was told by the staff it's not a service they offer.

My first time in an Ibis and I was impressed. Obviously an budget hotel but well done and stylish. We made the mistake of walking into town centre and were robbed by pickpockets near the station. Beware. Go by taxi.