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Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include discounted use of a nearby fitness facility, a banquet hall, and a vending machine.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Vichy? This hotel has 3712 square feet (345 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 78 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Location
A stay at Mercure Vichy Hotel places you in the heart of Vichy, steps from Thermes de Vichy and Thermes des Dômes. This hotel is 0.1 mi (0.1 km) from Musée des Arts d'Afrique et d'Asie and 0.2 mi (0.3 km) from Parc des Sources.
What's nearby
Thermes de Vichy(0.1 Miles)
Thermes des Dômes(0.1 Miles)
Parc des Sources(0.1 Miles)
Musée des Arts d'Afrique et d'Asie(0.1 Miles)
Hall des Sources(0.1 Miles)
Parc Napoléon III(0.2 Miles)
Palais des Congrès Opéra Vichy(0.2 Miles)
Musée surréaliste François Boucheix(0.2 Miles)
Grand Café Casino(0.3 Miles)
Église Saint-Louis(0.3 Miles)
Vichy Opera(0.4 Miles)
Centre Culturel Valery Larbaud - Expositions(0.4 Miles)
Musée de l’Opéra de Vichy(0.4 Miles)
Source de l'Hôpital(0.4 Miles)
Église Saint-Blaise(0.5 Miles)
The preferred airport for Mercure Vichy Hotel is Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)(43.1 Miles)
Parking
Restaurant
Non-smoking rooms
Dry cleaning
Housekeeping
Banquet facilities
Thermes de Vichy (0.1 Miles)
Thermes des Dômes (0.1 Miles)
Parc des Sources (0.1 Miles)
Musée des Arts d'Afrique et d'Asie (0.1 Miles)
Hall des Sources (0.1 Miles)
Parc Napoléon III (0.2 Miles)
11
Room details
Sleeps 2
237 ft²
4
Room details
Sleeps 2
237 ft²
9
Room details
Sleeps 2
237 ft²
Based on 940 verified reviews
Business
25%
Couple
53%
Family
12%
Group
1%
Solo
5%
AI-generated summary based on recent guest reviews
At Mercure Vichy, guests report a central, convenient base with generally pleasant staff, but many describe dated or renovating spaces, stained carpets, and inconsistent upkeep, alongside mixed experiences with service, breakfast, and some amenities not matching expectations.
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What guests think
At Mercure Vichy, guests report a central, convenient base with generally pleasant staff, but many describe dated or renovating spaces, stained carpets, and inconsistent upkeep, alongside mixed experiences with service, breakfast, and some amenities not matching expectations.
Rooms range from comfortable to very tired, with reports of weak or unadjustable climate control, patchy Wi-Fi, TV quirks, and occasional renovation noise. Facilities can be disrupted: several mention parking works and closures, and some say a pool was advertised but unavailable while the spa is off site. Overall, expect a convenient base with uneven quality during an ongoing refresh.
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AI-generated summary based on recent guest reviews
Facilities
Multiple reviews mention ongoing renovations and some disruptions, including parking access issues and occasional restaurant closure. Several guests also report a pool advertised but unavailable and that the spa is off site; one noted hot water problems.
Related guest reviews
Christine
14 Jul 2022
·
Stayed 1 night
Roberto
19 Jun 2023
·
Stayed 1 night
Nicolas
19 Oct 2025
·
Stayed 2 nights
Nicholas
3 Sept 2024
·
Stayed 3 nights
Claudio
3 Aug 2024
·
Stayed 1 night
Maud
24 Jun 2024
·
Stayed 1 night
Thibaud
16 Aug 2024
·
Stayed 1 night
Ronald
3 Sept 2024
·
Stayed 5 nights
Jeanpierre
31 Dec 2022
·
Stayed 1 night
Christian
4 Nov 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Feedback is inconsistent: many cite stained carpets, dusty or worn corridors, and occasional mold, while a few found rooms clean. Housekeeping quality ranges from adequate to poor.
Related guest reviews
Bert
11 Jun 2022
·
Stayed 1 night
Roberto
19 Jun 2023
·
Stayed 1 night
Guillaume
26 May 2023
·
Stayed 1 night
Aurelien
4 Feb 2023
·
Stayed 1 night
Celine
24 Jan 2024
·
Stayed 2 nights
Pierre
28 Jan 2024
·
Stayed 2 nights
Bettina
2 Jan 2022
·
Stayed 1 night
Thibaud
4 Feb 2026
·
Stayed 1 night
Maud
24 Jun 2024
·
Stayed 1 night
Cedric
25 Feb 2023
·
Stayed 4 nights
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often dated, though some guests found them comfortable or spacious. Reported issues include weak or unadjustable climate control, unreliable Wi-Fi, TV restrictions, tight layouts in accessible rooms, bathtub-only setups, and occasional renovation noise.
Related guest reviews
Sylvie
3 Jan 2026
·
Stayed 1 night
Aurelien
4 Feb 2023
·
Stayed 1 night
Sylvie
11 Nov 2022
·
Stayed 1 night
Christophe
29 Aug 2022
·
Stayed 1 night
Nicolas
19 Oct 2025
·
Stayed 2 nights
Bettina
2 Jan 2022
·
Stayed 1 night
Claudio
3 Aug 2024
·
Stayed 1 night
Cedric
25 Feb 2023
·
Stayed 4 nights
Jean Jacques
24 Dec 2022
·
Stayed 1 night
Christian
4 Nov 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is mixed: several guests praise friendly, caring staff, while others experienced arrogance, unhelpful or absent service, and slow problem resolution. Communication about closures could also be better.
Related guest reviews
Bert
11 Jun 2022
·
Stayed 1 night
Christine
14 Jul 2022
·
Stayed 1 night
Muriel
1 Jul 2024
·
Stayed 5 nights
Aurelien
4 Feb 2023
·
Stayed 1 night
Mika
13 Oct 2024
·
Stayed 1 night
Pierre
28 Jan 2024
·
Stayed 2 nights
Thibaud
4 Feb 2026
·
Stayed 1 night
Jacky
2 Feb 2022
·
Stayed 1 night
Claudio
3 Aug 2024
·
Stayed 1 night
Ramon
28 Mar 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Widely praised as central and convenient for the town and thermal baths, with some noting a calm setting. Overall, location is a clear strength.
Related guest reviews
paineau
12 Aug 2022
·
Stayed 3 nights
Bert
11 Jun 2022
·
Stayed 1 night
Christine
14 Jul 2022
·
Stayed 1 night
sylvie
3 Jul 2023
·
Stayed 3 nights
Pierre
28 Jan 2024
·
Stayed 2 nights
Claudio
3 Aug 2024
·
Stayed 1 night
Thibaud
16 Aug 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Dining is mixed: the brasserie offers variety but recipes and breakfast quality drew criticism, and the breakfast room could be uncomfortably warm. Experiences with breakfast staff ranged from excellent to unfriendly, and the restaurant was sometimes closed.
Related guest reviews
Bert
11 Jun 2022
·
Stayed 1 night
Muriel
1 Jul 2024
·
Stayed 5 nights
Mika
13 Oct 2024
·
Stayed 1 night
Maud
24 Jun 2024
·
Stayed 1 night
Christian
4 Nov 2025
·
Stayed 2 nights
Wily
12 Aug 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Ariel
7 Oct 2026
·
Stayed 2 nights
Karin
23 May 2026
·
Stayed 2 nights
Virginia
3 Apr 2026
·
Stayed 1 night
Sylvie
3 Jan 2026
·
Stayed 1 night
Jacky
2 Feb 2022
·
Stayed 1 night
Check-in
Check-out
From 15:00 to 23:59
Before 12:00
Yes, there is on-site parking available, but it is limited. A fee of EUR 15 per day applies for covered self-parking.
A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately EUR 20 for adults and EUR 10 for children.
Yes, pets are allowed in specific rooms only, with a fee of EUR 14.90 per accommodation, per night. Service animals are exempt from fees.
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.
The hotel is located in the heart of Vichy, just steps from Thermes de Vichy and Musée des Arts d'Afrique et d'Asie. It is approximately 0.3 miles from Palais des Congrès Opéra Vichy and 0.5 miles from Grand Café Casino.
Children are allowed at the property, and those under 18 years of age can stay for free.
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Dry cleaning
Housekeeping
Banquet facilities
Services
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
24-Hour Front Desk
Parking
Parking
Parking (Limited)
Parking Onsite
General
Restaurant
Non-smoking rooms
Breakfast in the room
Vending machines
Activities
Garden
Golf course (nearby)
Outdoor Furniture
Terrace
Internet
Free wi-fi