Treetop Spa Hangout & Hotel

Great breakfast! Can only recommend

i just had cold water. thats the only thing

Spa and restaurant were both closed the Friday evening that we spent here, which was disappointing. Instead, we visited a couple breweries in the area. The receptionist was wonderful and very helpful! The hotel itself was clean and had a cool forest theme inside. Would recommend for a spa getaway, but not the most ideal accommodation to check out downtown Gothenburg.

My stay at this hotel in June 2023 was disappointing. From the beginning, I encountered numerous problems that made my experience far from pleasant. The hotel’s closed restaurant led to an unfortunate incident where the staff rudely asked me to leave the premises when I brought a takeout lunch to the lobby. This lack of understanding was disheartening, forcing me to eat in the parking lot. The room I was given was small, poorly ventilated, and lacked air conditioning or a fan. The oppressive summer heat made it incredibly uncomfortable. Ongoing construction around the hotel added to the noise and further hindered any chance of relaxation. Maintenance issues were evident throughout the hotel, with junk in the hallways and poorly maintained infrastructure. I even noticed electrical wiring hanging out, raising safety concerns. It was disappointing that despite being advertised as a relaxing spa, no spa facilities were available. Additionally, the hotel staff frequently spoke loudly, often overpowering guests in the crowded public areas. Overall, my stay at this hotel was unsatisfactory. The treatment during lunch, lack of proper cooling, ongoing construction, and maintenance issues significantly marred my experience. I would strongly advise seeking alternative accommodations until improvements are made.

Det var inget trevligt möte, och det tog lång tid för honom att acceptera oss.