Cozumel Hotel & Resort
From
US$ 138
/ noite
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From
US$ 138
/ noite
Sobre esta propriedade
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens e tratamentos faciais. Você pode tomar sol na praia particular ou aproveitar outras instalações recreativas, como uma piscina externa e uma banheira de hidromassagem. ...
Comodidades
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens e tratamentos faciais. Você pode tomar sol na praia particular ou aproveitar outras instalações recreativas, como uma piscina externa e uma banheira de hidromassagem. Este resort oferece comodidades como Wi-Fi de cortesia, serviços de concierge e serviço de babá (sobretaxa).
Comodidades
As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e equipe multilíngue. Resort oferece instalações para eventos, como um centro de conferências e sala de reunião. Estacionamento grátis sem manobrista está disponível no local.
Jantar
Saboreie uma especialidade em um dos 2 restaurantes neste resort ou hospede-se no local e aproveite o serviço de quarto (horário limitado). No fim do dia, relaxe com uma bebida refrescante em um bar/lounge ou um bar ao lado da piscina. Buffet de café da manhã grátis é servido diariamente, entre 7h e 10h30.
Quartos
Fique em um de nossos 90 quartos com TVs LED. Os quartos possuem varandas particulares. Durante a estadia, as TVs com canais a cabo garantem a sua diversão. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de cortesia e secadores de cabelo.
Localização
Com localização central em Cozumel, Cozumel Hotel & Resort fica a 2 minutos de carro de Terminal marítimo de Cozumel e a 14 minutos de Mr. Sancho's Beach Club. Este resort na praia fica a 25,5 km de Parque Temático Xplor e a 26,3 km de Parque Temático Ecológico Xcaret.
Lugares próximos
Palacio Municipal(0.5 milhas)
Stingray Beach(0.6 milhas)
Plaza Punta Langosta(0.7 milhas)
Terminal de Cruzeiros Punta Langosta(0.8 milhas)
Praia Caletita(0.9 milhas)
Recife de Villa Blanca(0.9 milhas)
Igreja Ondas da Graça(1 milhas)
Monumento a Rafael Melgar(1.1 milhas)
Museo de la Isla de Cozumel(1.3 milhas)
Mundo Marinho Cozumel(1.3 milhas)
Igreja de San Miguel(1.3 milhas)
Central Plaza(1.3 milhas)
Parque Benito Juárez(1.4 milhas)
Mercado Municipal "Benito Juarez"(1.4 milhas)
Terminal marítimo de Cozumel(1.4 milhas)
O aeroporto mais próximo fica a Aeroporto Internacional de Cozumel (CZM)(2.9 milhas)
Serviço de lavanderia
Elevador
Serviço de babá
Funcionários multilíngues
Praia privada
Jardim
Localização
Carretera Costera Sur, Colonos Cuzamil, San Miguel, Estado de Quintana Roo, México
Palacio Municipal (0.5 milhas)
Stingray Beach (0.6 milhas)
Plaza Punta Langosta (0.7 milhas)
Terminal de Cruzeiros Punta Langosta (0.8 milhas)
Praia Caletita (0.9 milhas)
Recife de Villa Blanca (0.9 milhas)
Opções de quarto
5
Quarto standard, 1 cama King
Detalhes do quarto
1 Cama King
Acomoda 3
484 ft²
Ar condicionadoCamas dobráveis ou extras (gratuitas)TV
1
Suíte premier
Detalhes do quarto
1 Cama King
e 1 Beliche
Acomoda 5
Ar condicionadoBerço(s) (grátis)TV
1
Quarto casal família
Detalhes do quarto
1 Cama King
e 1 Beliche
Acomoda 4
484 ft²
Ar condicionadoCamas dobráveis ou extras (gratuitas)TV
7
Quarto superior (With Jacuzzi)
Detalhes do quarto
1 Cama King
Acomoda 3
355 ft²
Ar condicionadoTVTV a cabo
1
Suíte presidencial
Detalhes do quarto
1 Cama King
e 2 Camas De Casal
Acomoda 6
1033 ft²
Varanda ou pátioAr condicionadoCozinhaMicro-ondasBanheira de hidromassagem privativa ao ar livreBanheira de hidromassagem privativa
7
Quarto standard, 2 camas de casal
Detalhes do quarto
2 Camas De Casal
Acomoda 3
322 ft²
Ar condicionadoCamas dobráveis ou extras (gratuitas)TV
5
Quarto superior
Detalhes do quarto
2 Camas De Casal
Acomoda 3
484 ft²
Ar condicionadoTVTV a cabo
Avaliações dos hóspedes sobre Cozumel Hotel & Resort
7.8
Bom
Com base em 1.000 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Em diversas avaliações, o Cozumel Hotel & Resort é elogiado pela simpatia da equipe, sua grande piscina e o fácil acesso para snorkeling e mergulho a partir da praia, enquanto preocupações recorrentes incluem quartos desatualizados e Wi-Fi instável nos quartos.
Leia maisIsso foi útil?
Opinião dos hóspedes
Em diversas avaliações, o Cozumel Hotel & Resort é elogiado pela simpatia da equipe, sua grande piscina e o fácil acesso para snorkeling e mergulho a partir da praia, enquanto preocupações recorrentes incluem quartos desatualizados e Wi-Fi instável nos quartos.
O local é conveniente para caminhar até a cidade e os ferries, com um clube de praia do outro lado da rua, acessível por um túnel, oferecendo entrada rochosa, mas águas claras. As instalações incluem uma loja de mergulho e um píer no local, além de shows ocasionais à noite, embora os hóspedes notem sombra limitada na piscina e alguma manutenção, como azulejos faltando ou uma hidromassagem ocasionalmente fora de serviço. Vários mencionam horários de refeição programados e taxas extras por serviço de quarto ou bebidas premium, o que pode fazer com que o sistema all-inclusive pareça limitado. No geral, espere um resort econômico e discreto que atende mais a mergulhadores e praticantes de snorkeling do que a aqueles que buscam luxo.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Uma grande piscina e uma área à beira-mar do outro lado da rua (acessível por túnel) oferecem snorkeling em águas claras, além de uma loja de mergulho e um píer no local para embarques. Alguns hóspedes observam sombra limitada e problemas de manutenção ocasionais, como azulejos de piscina faltando ou uma hidromassagem fora de serviço.
Avaliações dos hóspedes relacionadas
10
Shannon
7 de fev. de 2025
·
Hospedou-se por 5 noites
This resort is close to town so nice to be able to walk to San Miguel de Cozumel. Smaller property with a great pool. Beach side across the street is lovely. Everyone on the staff was great, shout out to the activities crew, Juanita, Jesus, and Diego. Thank you Cynthia in the dining area for letting me practice my Spanish.
This resort is close to town so nice to be able to walk to San Miguel de Cozumel. Smaller property with a great pool. Beach side across the street is lovely. Everyone on the staff was great, shout out to the activities crew, Juanita, Jesus, and Diego. Thank you Cynthia in the dining area for letting me practice my Spanish.
8
Marcia
2 de mar. de 2025
·
Hospedou-se por 7 noites
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
10
MELISSA
2 de mar. de 2025
·
Hospedou-se por 7 noites
Great location. Nice pool!
Great location. Nice pool!
6
Travis
18 de jan. de 2025
·
Hospedou-se por 7 noites
A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
8
Gary
8 de nov. de 2024
·
Hospedou-se por 6 noites
Room is reasonable and beds comfortable. Several drinking water dispensers available in the halls. Food is fine. Had a few items I really liked. Drinks are good. They even have a little bar close to the oceanside seating areas. Dive boat pickup is convenient and the lockers at the dock keep from having to carry gear back to the room. Provided entertainment most nights. Can walk to town.
Room is reasonable and beds comfortable. Several drinking water dispensers available in the halls. Food is fine. Had a few items I really liked. Drinks are good. They even have a little bar close to the oceanside seating areas. Dive boat pickup is convenient and the lockers at the dock keep from having to carry gear back to the room. Provided entertainment most nights. Can walk to town.
10
paul
5 de jun. de 2025
·
Hospedou-se por 2 noites
Easy check-in and they let me store luggage as soon as I arrived so I could hope on a boat and go scuba diving. It was a great hotel with amazing beach and access to a clear ocean view of fish. You could snorkel and swim from the hotel property. The easy access to pier which allowed my fishing charter to pick me up right from pier. Super easy. I like the location, and the service was very good. The front desk helped me with a number of questions and knew the area and available activities well.
Easy check-in and they let me store luggage as soon as I arrived so I could hope on a boat and go scuba diving. It was a great hotel with amazing beach and access to a clear ocean view of fish. You could snorkel and swim from the hotel property. The easy access to pier which allowed my fishing charter to pick me up right from pier. Super easy. I like the location, and the service was very good. The front desk helped me with a number of questions and knew the area and available activities well.
8
Virginia
29 de jan. de 2025
·
Hospedou-se por 4 noites
The hotel and surroundings are dated. The beach is rocky but you are able to swim, snorkel or dive right from the hotel access. Their main dining room overlooked the water with breathtaking views. The staff made our stay a delight! We would definitely go back!
The hotel and surroundings are dated. The beach is rocky but you are able to swim, snorkel or dive right from the hotel access. Their main dining room overlooked the water with breathtaking views. The staff made our stay a delight! We would definitely go back!
10
Deborah
2 de mar. de 2025
·
Hospedou-se por 7 noites
Large pool, fun activities, but not pushy .
Large pool, fun activities, but not pushy .
10
Jason
27 de dez. de 2024
·
Hospedou-se por 5 noites
Cool place _ staff was great - Diego the entertainment director was cool and did good. Safe passage to the beach, nice pool area. Food pretty good for an AI. Beach area had steps for water access. They did have chairs and recliners on a sandy area with great views on the ocean. Walkable to souvenir shops. Good views of the cruise ships.
Cool place _ staff was great - Diego the entertainment director was cool and did good. Safe passage to the beach, nice pool area. Food pretty good for an AI. Beach area had steps for water access. They did have chairs and recliners on a sandy area with great views on the ocean. Walkable to souvenir shops. Good views of the cruise ships.
10
Adam
11 de ago. de 2025
·
Hospedou-se por 1 noite
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
O feedback é misto: muitos mencionam quartos limpos e áreas bem cuidadas, enquanto outros relatam pontos sujos ou desgastados, detritos ou áreas escorregadias perto da piscina, e moscas ou pássaros perto dos buffets. A qualidade da arrumação parece inconsistente.
Avaliações dos hóspedes relacionadas
6
Coby
27 de set. de 2023
·
Hospedou-se por 5 noites
It did not really feel like an all inclusive. You had to work to find bartenders and it was not 24 hour service. Property and rooms are old, but clean. Breakfast was OK, lunch buffet was very poor, dinner was OK. It is definitely a hotel set up for scuba divers. If you are not diving, I would not recommend this hotel.
It did not really feel like an all inclusive. You had to work to find bartenders and it was not 24 hour service. Property and rooms are old, but clean. Breakfast was OK, lunch buffet was very poor, dinner was OK. It is definitely a hotel set up for scuba divers. If you are not diving, I would not recommend this hotel.
2
Gabriel
15 de mar. de 2024
·
Hospedou-se por 4 noites
I have never written a bad review however the hotel is in shambles. Everthing needs to be power washed there is dried gum and dirt covering every hallway. Someone pooped in the jacuzzi and we had to report it, after using it. I also was sick the day after. There are absolutely no amenities, no in room snacks or beverages, no facecloths, no bed linenes except a sheet and 1 pillow. The hotel is very old and that was not the issue it was the cleanliness. The staff tried but are trained more to make sure people do not steal than to assure your comfort. It is sad this could be a gem of a hotel. I tried to find a direct number to comtact Wyndham, it is surprising they are allowing this hotel to be a part of their chain. The only upside would be easy access for snorkeling.
I have never written a bad review however the hotel is in shambles. Everthing needs to be power washed there is dried gum and dirt covering every hallway. Someone pooped in the jacuzzi and we had to report it, after using it. I also was sick the day after. There are absolutely no amenities, no in room snacks or beverages, no facecloths, no bed linenes except a sheet and 1 pillow. The hotel is very old and that was not the issue it was the cleanliness. The staff tried but are trained more to make sure people do not steal than to assure your comfort. It is sad this could be a gem of a hotel. I tried to find a direct number to comtact Wyndham, it is surprising they are allowing this hotel to be a part of their chain. The only upside would be easy access for snorkeling.
6
Kevin Thomas
14 de mar. de 2024
·
Hospedou-se por 14 noites
Room and large areas very old n run down looking. Hot food not very warm, not always covered so didn't retain heat . No washcloth 14 days Nice selection at buffets. Special dinners by the pool very nice Staff at entrance stood around visiting and laughing with security. Some staff very nice, others were a little unkind at times. Housekeeping in our room was wonderful Pool is beautiful. Beach area had lots of ants. Entertainment/activities in the evenings was nice. Plenty of drinking water available. Windows, floors, small tables in common areas need cleaning. Requested a room change day one because we had no furniture. They moved us to a better room day 2.
Room and large areas very old n run down looking. Hot food not very warm, not always covered so didn't retain heat . No washcloth 14 days Nice selection at buffets. Special dinners by the pool very nice Staff at entrance stood around visiting and laughing with security. Some staff very nice, others were a little unkind at times. Housekeeping in our room was wonderful Pool is beautiful. Beach area had lots of ants. Entertainment/activities in the evenings was nice. Plenty of drinking water available. Windows, floors, small tables in common areas need cleaning. Requested a room change day one because we had no furniture. They moved us to a better room day 2.
6
Venus
22 de dez. de 2024
·
Hospedou-se por 7 noites
The staff were nice, The front seat girls were not helpful. There was no internet for several days. They were working around the pool, so there were pieces of tile and concrete all around. I cut my foot on a piece in the pool.
The staff were nice, The front seat girls were not helpful. There was no internet for several days. They were working around the pool, so there were pieces of tile and concrete all around. I cut my foot on a piece in the pool.
10
Martha
21 de jul. de 2024
·
Hospedou-se por 3 noites
We were highly satisfied...very clean
We were highly satisfied...very clean
10
Adam
11 de ago. de 2025
·
Hospedou-se por 1 noite
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
2
Steven
12 de fev. de 2025
·
Hospedou-se por 2 noites
The room was very dirty and run down. Shocking for a Wyndham property. The entire property is dated and tired. I booked based off the last 10 reviews which were all 10/10. I can only assume those were purchased reviews? There’s no possible way someone would rate is 10/10. The food was bland. On the positive side the staff was wonderful, attentive and kind. I came to check out property for future vacations and possible business meeting. So disappointed.
The room was very dirty and run down. Shocking for a Wyndham property. The entire property is dated and tired. I booked based off the last 10 reviews which were all 10/10. I can only assume those were purchased reviews? There’s no possible way someone would rate is 10/10. The food was bland. On the positive side the staff was wonderful, attentive and kind. I came to check out property for future vacations and possible business meeting. So disappointed.
4
SERGIO
30 de jul. de 2024
·
Hospedou-se por 6 noites
Flies everywhere around the food. Birds roam freely at the buffet likely spreading diseases. Nothing is done to mitigate the birds. Don't drink the water!! Staff is friendly but I would not stay again.
Flies everywhere around the food. Birds roam freely at the buffet likely spreading diseases. Nothing is done to mitigate the birds. Don't drink the water!! Staff is friendly but I would not stay again.
10
Jeannette
11 de fev. de 2024
·
Hospedou-se por 3 noites
First of all this is an older hotel so everything is not shiny and new. However, we noticed the maid cleaning the next room and they were mopping the floor and did a very thorough cleaning. We were happy with the very clean room. The beds comfortable the pillows very big and felt like rocks. All of the employees there were really nice and eager to help. They really enhanced the stay. The food was really tasty and with good flavor. If you like bland food this is not the place for you unless you eat at the hamburger stand at the pool. One of the best things that we loved was the beach right at the hotel. There is a place to get in the ocean if you swim to the left and go past the boat dock, stay along the shore and you will see a beautiful reef and many colorful fish. We did that for two days until the wind picked up and it was too rough to swim in the ocean. The pool was big and nice. They had Dos Equis amber beer which was nice because it has flavor but only in the pool bar. The beach bar only had the lite beer. We took an excursion through the guy at the hotel. We were supposed to go to the Palancar and Columbia reefs but we only went by them the currents were too rough and so we missed them. A waste of $96, it wasn't all bad, we enjoyed the beach while stingrays swam around us. The resort is close to town, you can walk. Also, there is a Mega store(like Target) to buy sunscreen, bug spray. Phone chips downstairs. We loved the resort and will go back. Bring your own pillow.
First of all this is an older hotel so everything is not shiny and new. However, we noticed the maid cleaning the next room and they were mopping the floor and did a very thorough cleaning. We were happy with the very clean room. The beds comfortable the pillows very big and felt like rocks. All of the employees there were really nice and eager to help. They really enhanced the stay. The food was really tasty and with good flavor. If you like bland food this is not the place for you unless you eat at the hamburger stand at the pool. One of the best things that we loved was the beach right at the hotel. There is a place to get in the ocean if you swim to the left and go past the boat dock, stay along the shore and you will see a beautiful reef and many colorful fish. We did that for two days until the wind picked up and it was too rough to swim in the ocean. The pool was big and nice. They had Dos Equis amber beer which was nice because it has flavor but only in the pool bar. The beach bar only had the lite beer. We took an excursion through the guy at the hotel. We were supposed to go to the Palancar and Columbia reefs but we only went by them the currents were too rough and so we missed them. A waste of $96, it wasn't all bad, we enjoyed the beach while stingrays swam around us. The resort is close to town, you can walk. Also, there is a Mega store(like Target) to buy sunscreen, bug spray. Phone chips downstairs. We loved the resort and will go back. Bring your own pillow.
10
miguel angel
8 de out. de 2025
·
Hospedou-se por 2 noites
La propiedad súper limpia, baños increíbles, muy buena atención al cliente
La propiedad súper limpia, baños increíbles, muy buena atención al cliente
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são básicos e desatualizados, com algumas unidades renovadas; vários notam a falta de cômodas/móveis, camas muito firmes e TVs pequenas. O Wi-Fi no quarto geralmente está indisponível, embora o ar condicionado geralmente funcione bem.
Avaliações dos hóspedes relacionadas
6
Susan
18 de ago. de 2024
·
Hospedou-se por 7 noites
Wyndham should be ashamed to put their name on this property. Come on, spend some money on the rooms. Paint peeling on the shower ceiling, rust in the metal soap shelf in shower, I have no clue what the drain is in the tub, bathroom door wood is rotting out and peeling apart. Room 1128.
Wyndham should be ashamed to put their name on this property. Come on, spend some money on the rooms. Paint peeling on the shower ceiling, rust in the metal soap shelf in shower, I have no clue what the drain is in the tub, bathroom door wood is rotting out and peeling apart. Room 1128.
8
Kevin
4 de fev. de 2025
·
Hospedou-se por 14 noites
We booked here for a couple of weeks and we’re not sure what to expect. Snorkeling, walking and sun were our reasons for staying here. The snorkeling from shore was so convenient. There are a variety of fish and so many different spots to explore. We very much enjoyed it. Highlights for us included seeing a huge spotted eagle ray, turtle and the schools of blue tangs. We walked about 7km every morning (and felt very safe doing so!). Located just outside the hustle and bustle of the cruise ports and downtown, there were always people around. We relaxed in the sun on the ‘beach’ side primarily. If you like entertainment and games then the poolside is a great option for you. Staff are excellent and so friendly. They truly make the resort what it is! The buffet food was good. There were different themes each night which was fun. Some dinners had great shows to go with them (Mayan show, Fire Dancers, etc). The venues for the buffet changed to different locations around the resort and we really enjoyed that. We also made reservations at the a la carte restaurants and were impressed by most of them. The rooms are very simple and dated but clean. We heard that renovations are underway but we did not see or hear any activity indicating so. A refresh of furniture and bathrooms would be great. Having said that though, we would we would book here again. Thanks for a great stay!!
We booked here for a couple of weeks and we’re not sure what to expect. Snorkeling, walking and sun were our reasons for staying here. The snorkeling from shore was so convenient. There are a variety of fish and so many different spots to explore. We very much enjoyed it. Highlights for us included seeing a huge spotted eagle ray, turtle and the schools of blue tangs. We walked about 7km every morning (and felt very safe doing so!). Located just outside the hustle and bustle of the cruise ports and downtown, there were always people around. We relaxed in the sun on the ‘beach’ side primarily. If you like entertainment and games then the poolside is a great option for you. Staff are excellent and so friendly. They truly make the resort what it is! The buffet food was good. There were different themes each night which was fun. Some dinners had great shows to go with them (Mayan show, Fire Dancers, etc). The venues for the buffet changed to different locations around the resort and we really enjoyed that. We also made reservations at the a la carte restaurants and were impressed by most of them. The rooms are very simple and dated but clean. We heard that renovations are underway but we did not see or hear any activity indicating so. A refresh of furniture and bathrooms would be great. Having said that though, we would we would book here again. Thanks for a great stay!!
4
ARTURO
3 de ago. de 2025
·
Hospedou-se por 3 noites
Urge una renovación, sin mueble para guardar cosas en la habitación; sin Wifi en habitaciones, la limpieza tiene muchas áreas de oportunidad, sin barrer sin trapear, solo hacen camas y sacan basura
Urge una renovación, sin mueble para guardar cosas en la habitación; sin Wifi en habitaciones, la limpieza tiene muchas áreas de oportunidad, sin barrer sin trapear, solo hacen camas y sacan basura
10
Marie-Eve
26 de jan. de 2025
·
Hospedou-se por 5 noites
Wifi not in the Room
Wifi not in the Room
6
Quana
26 de fev. de 2025
·
Hospedou-se por 3 noites
It was fine, just average, there are no black out shades so when the sun comes up ur blinded,
It was fine, just average, there are no black out shades so when the sun comes up ur blinded,
8
sheila
23 de fev. de 2025
·
Hospedou-se por 8 noites
Most of the time, the only desert that you have that does not contain gluten is fruit. I would love to have flan. When we were there in November, we had wifi in our rooms. When we returned in February, I had to go to the lobby to have wifi. I hope that you will fix that issue.
Most of the time, the only desert that you have that does not contain gluten is fruit. I would love to have flan. When we were there in November, we had wifi in our rooms. When we returned in February, I had to go to the lobby to have wifi. I hope that you will fix that issue.
8
Angela
6 de fev. de 2025
·
Hospedou-se por 2 noites
Very nice place to stay. Great staff and location. Only suggestion is that the place could use some serious remodeling; especially inside.
Very nice place to stay. Great staff and location. Only suggestion is that the place could use some serious remodeling; especially inside.
8
Ian
24 de jan. de 2025
·
Hospedou-se por 14 noites
Many repeat visitors. Close to town, great staff, good food. Excellent value for money. The property is getting old and tired, money needs to be spent on updating and upgrading. Wifi is unavailable in rooms
Many repeat visitors. Close to town, great staff, good food. Excellent value for money. The property is getting old and tired, money needs to be spent on updating and upgrading. Wifi is unavailable in rooms
8
Catherine Susan
16 de fev. de 2025
·
Hospedou-se por 7 noites
Staff was very good. Property dated but well kept. Room could use a renovation. Unfortunately had a room with no view on ground floor at the end of a walkway.
Staff was very good. Property dated but well kept. Room could use a renovation. Unfortunately had a room with no view on ground floor at the end of a walkway.
6
Jane Leslie
1 de jan. de 2025
·
Hospedou-se por 7 noites
The advertised renovated room we paid for was not what we were provided. The first room did not lock and was not a pool view room. So we were given a different room. The second room did not have a dresser or anywhere to put luggage. We were told the room advertised was one if only Six rooms that had been renovated. Hence the advertised room was not what we were provided with. This was disappointing. The staff provided portable racks for luggage and tried to help. They were aware management removed all dressers so as to renovate rooms. But only renovated 6 rooms. The wireless internet was not available in rooms as advertised. Based on what we were given we overpaid. Staff tried to help but they can only respond based on what assistance they are able to provide.
The advertised renovated room we paid for was not what we were provided. The first room did not lock and was not a pool view room. So we were given a different room. The second room did not have a dresser or anywhere to put luggage. We were told the room advertised was one if only Six rooms that had been renovated. Hence the advertised room was not what we were provided with. This was disappointing. The staff provided portable racks for luggage and tried to help. They were aware management removed all dressers so as to renovate rooms. But only renovated 6 rooms. The wireless internet was not available in rooms as advertised. Based on what we were given we overpaid. Staff tried to help but they can only respond based on what assistance they are able to provide.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é amplamente elogiada pela simpatia e prestatividade, com menções à equipe da piscina e do restaurante, bem como ao suporte da concierge; o check-in geralmente é fácil. Alguns relatam serviço lento ou irregular, especialmente perto da piscina ou no jantar.
Avaliações dos hóspedes relacionadas
10
NATHAN
15 de jul. de 2025
·
Hospedou-se por 6 noites
Such a wonderful simple hotel. Cold A/C comfy beds and clean rooms. Staff is so friendly and helpful
Such a wonderful simple hotel. Cold A/C comfy beds and clean rooms. Staff is so friendly and helpful
10
Joyce Alice
24 de jan. de 2025
·
Hospedou-se por 12 noites
Alexis, the concierge, was so helpful and sincere.
Alexis, the concierge, was so helpful and sincere.
10
Rhonda
2 de dez. de 2024
·
Hospedou-se por 1 noite
The staff took care of any issues we had very quickly.
The staff took care of any issues we had very quickly.
8
kimberly
30 de mai. de 2025
·
Hospedou-se por 9 noites
We really enjoyed our stay at the resort. It was very clean and the staff was very friendly - esp the workers and the cooks on the buffet (we were getting hugs goodbye when we had to leave and they took really good care of us) The only thing we noticed was out by the pool they need more servers and it needs to be more efficient. Its along way from where the outdoor grill/eating area is to where the drinks are picked up and there was only one server most of the time so they had to walk back and forth a lot and it made it slow for the food coming out to the table (and it was a long walk for the server as well) Plus there weren't any servers walking around the pool taking drink orders. Thats my only complaint - everything else was great and we are looking forward to coming back. The price was great.
We really enjoyed our stay at the resort. It was very clean and the staff was very friendly - esp the workers and the cooks on the buffet (we were getting hugs goodbye when we had to leave and they took really good care of us) The only thing we noticed was out by the pool they need more servers and it needs to be more efficient. Its along way from where the outdoor grill/eating area is to where the drinks are picked up and there was only one server most of the time so they had to walk back and forth a lot and it made it slow for the food coming out to the table (and it was a long walk for the server as well) Plus there weren't any servers walking around the pool taking drink orders. Thats my only complaint - everything else was great and we are looking forward to coming back. The price was great.
10
paul
5 de jun. de 2025
·
Hospedou-se por 2 noites
Easy check-in and they let me store luggage as soon as I arrived so I could hope on a boat and go scuba diving. It was a great hotel with amazing beach and access to a clear ocean view of fish. You could snorkel and swim from the hotel property. The easy access to pier which allowed my fishing charter to pick me up right from pier. Super easy. I like the location, and the service was very good. The front desk helped me with a number of questions and knew the area and available activities well.
Easy check-in and they let me store luggage as soon as I arrived so I could hope on a boat and go scuba diving. It was a great hotel with amazing beach and access to a clear ocean view of fish. You could snorkel and swim from the hotel property. The easy access to pier which allowed my fishing charter to pick me up right from pier. Super easy. I like the location, and the service was very good. The front desk helped me with a number of questions and knew the area and available activities well.
6
h
5 de jun. de 2024
·
Hospedou-se por 7 noites
The resort is older and basic. It is located in a good area There aren’t many food options. It’s generally the same variations of the same food everyday. Breakfast is served outside and there is no air conditioning. The majority of the staff is rude (especially the dinner staff). However, Jonathan, William and Keira made our stay much more enjoyable. They were polite and fun and made sure we had what we needed. In the evenings, for dinner, and most of the other times, you have to ask the rest of the staff for drinks or refills or anything else several times before you get it. We were there with a party of 15 for a celebration. It seemed like they would get annoyed that they had to work while we were there. We overheard one of the waiters complaining that we were asking for too many things one evening. Apparently they don’t like having to get you refills. Many time’s the cooks in the buffet would disappear for long periods of time for both breakfast and dinner or would refuse to make things such as quesadillas when they were making tacos using the same ingredients. The location is very convenient for snorkeling, swimming, and scuba diving. It is not great for large families since there is no where to sit together to hang out (with air conditioning) until the bar opens in the evening. In addition- the dinner staff share tips, when many of them do not provide good service and don’t deserve the tips. It takes away from the ones who do. We will not go back to this location.
The resort is older and basic. It is located in a good area There aren’t many food options. It’s generally the same variations of the same food everyday. Breakfast is served outside and there is no air conditioning. The majority of the staff is rude (especially the dinner staff). However, Jonathan, William and Keira made our stay much more enjoyable. They were polite and fun and made sure we had what we needed. In the evenings, for dinner, and most of the other times, you have to ask the rest of the staff for drinks or refills or anything else several times before you get it. We were there with a party of 15 for a celebration. It seemed like they would get annoyed that they had to work while we were there. We overheard one of the waiters complaining that we were asking for too many things one evening. Apparently they don’t like having to get you refills. Many time’s the cooks in the buffet would disappear for long periods of time for both breakfast and dinner or would refuse to make things such as quesadillas when they were making tacos using the same ingredients. The location is very convenient for snorkeling, swimming, and scuba diving. It is not great for large families since there is no where to sit together to hang out (with air conditioning) until the bar opens in the evening. In addition- the dinner staff share tips, when many of them do not provide good service and don’t deserve the tips. It takes away from the ones who do. We will not go back to this location.
8
Farron
11 de mar. de 2025
·
Hospedou-se por 4 noites
Property was nice. Check in was easy and quick. Mino at the excursions table was EXCELLENT!
Property was nice. Check in was easy and quick. Mino at the excursions table was EXCELLENT!
10
Sheryl
17 de nov. de 2024
·
Hospedou-se por 7 noites
We've stayed at Cozumel Hotel and Resort multiple times and it just keeps getting better every time. The rooms really need updated though, take out those horrible tubs before someone gets hurt. Walk in shower would be way better. I like the added bar by the ocean and beach service. I like how they utilize the ocean view restaurant more as well. The only thing missing is a good coffee/late stand. The coffee pot, sugar and creamer packets are okay, but a fresh made cup of coffee would be great. The grounds are kept beautiful and clean. All the shade, both by the pool and on the beach is fantastic. No 'saving' shade seats needed, plenty of them all day. The entertainment staff, *Diego*, was fantastic. Loved his water aerobics and volleyball. *Diego* was so much fun. *Keira* was spectacular as usual. Her high energy and smile is always great.
We've stayed at Cozumel Hotel and Resort multiple times and it just keeps getting better every time. The rooms really need updated though, take out those horrible tubs before someone gets hurt. Walk in shower would be way better. I like the added bar by the ocean and beach service. I like how they utilize the ocean view restaurant more as well. The only thing missing is a good coffee/late stand. The coffee pot, sugar and creamer packets are okay, but a fresh made cup of coffee would be great. The grounds are kept beautiful and clean. All the shade, both by the pool and on the beach is fantastic. No 'saving' shade seats needed, plenty of them all day. The entertainment staff, *Diego*, was fantastic. Loved his water aerobics and volleyball. *Diego* was so much fun. *Keira* was spectacular as usual. Her high energy and smile is always great.
10
Lawrence
31 de ago. de 2025
·
Hospedou-se por 8 noites
Been at this resort many times and it never disappoints. Great pool, really good food and the staff are top notch!
Been at this resort many times and it never disappoints. Great pool, really good food and the staff are top notch!
8
Rachel
8 de fev. de 2025
·
Hospedou-se por 4 noites
The staff was outstanding, helpful, friendly and attentive in every way. Dining service was also outstanding. Choices at the all inclusive buffet were excellent. There was something to eat all day long. The hotel was immaculately clean at all times. Our room was also very clean. The common areas were bright, clean and had wonderful atmosphere and views. Room was bright and beds were comfy. Purified water provided throughout the hotel which was very helpful. The room could use a few repairs: water pressure was low, the sliding door lock was broken and the wifi didn't work. Very small TV screen of low quality. I'm sure we could have asked for more towels by they started with the bare minimum. No cups in the room. Still using plastic bottled champoos and conditioner and would prefer a more eco friendly option. But we weren't there to be in the room so didn't complain. Could use a dehumidifier system. Loved the hammock in the room. We met people who have been coming to this hotel for more than 10 years! The beach area had excellent snorkeling and great vibe. Not a party crowd, just nice people relaxing. Great views. I can't compliment all the staff enough. They were awesome.
The staff was outstanding, helpful, friendly and attentive in every way. Dining service was also outstanding. Choices at the all inclusive buffet were excellent. There was something to eat all day long. The hotel was immaculately clean at all times. Our room was also very clean. The common areas were bright, clean and had wonderful atmosphere and views. Room was bright and beds were comfy. Purified water provided throughout the hotel which was very helpful. The room could use a few repairs: water pressure was low, the sliding door lock was broken and the wifi didn't work. Very small TV screen of low quality. I'm sure we could have asked for more towels by they started with the bare minimum. No cups in the room. Still using plastic bottled champoos and conditioner and would prefer a more eco friendly option. But we weren't there to be in the room so didn't complain. Could use a dehumidifier system. Loved the hammock in the room. We met people who have been coming to this hotel for more than 10 years! The beach area had excellent snorkeling and great vibe. Not a party crowd, just nice people relaxing. Great views. I can't compliment all the staff enough. They were awesome.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização conveniente e acessível a pé, perto da cidade, do ferry e das lojas. A área da praia fica do outro lado da rua e é rochosa, mas oferece fácil acesso a snorkeling e barcos de mergulho.
Avaliações dos hóspedes relacionadas
10
Shannon
7 de fev. de 2025
·
Hospedou-se por 5 noites
This resort is close to town so nice to be able to walk to San Miguel de Cozumel. Smaller property with a great pool. Beach side across the street is lovely. Everyone on the staff was great, shout out to the activities crew, Juanita, Jesus, and Diego. Thank you Cynthia in the dining area for letting me practice my Spanish.
This resort is close to town so nice to be able to walk to San Miguel de Cozumel. Smaller property with a great pool. Beach side across the street is lovely. Everyone on the staff was great, shout out to the activities crew, Juanita, Jesus, and Diego. Thank you Cynthia in the dining area for letting me practice my Spanish.
10
Alan
28 de dez. de 2024
·
Hospedou-se por 7 noites
Great secure parking and easy walk to downtown. Plenty of dining options so you won't go hungry and for the price you won't feel bad to go to one of the many fantastic restaurants on the island. Fantastic staff that always goes above and beyond to make you feel at home.
Great secure parking and easy walk to downtown. Plenty of dining options so you won't go hungry and for the price you won't feel bad to go to one of the many fantastic restaurants on the island. Fantastic staff that always goes above and beyond to make you feel at home.
10
Kirstie
3 de fev. de 2024
·
Hospedou-se por 3 noites
Cozumel hotel and resort is conveniently located for those interested in going to dive or snorkel. Service and hospitality was amazing. Would love to return if I come back to Cozumel.
Cozumel hotel and resort is conveniently located for those interested in going to dive or snorkel. Service and hospitality was amazing. Would love to return if I come back to Cozumel.
6
Travis
18 de jan. de 2025
·
Hospedou-se por 7 noites
A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
8
Meghan Elizabeth
17 de mar. de 2025
·
Hospedou-se por 9 noites
Great location, easily walkable to town. Staff is very accommodating.
Great location, easily walkable to town. Staff is very accommodating.
8
Virginia
29 de jan. de 2025
·
Hospedou-se por 4 noites
The hotel and surroundings are dated. The beach is rocky but you are able to swim, snorkel or dive right from the hotel access. Their main dining room overlooked the water with breathtaking views. The staff made our stay a delight! We would definitely go back!
The hotel and surroundings are dated. The beach is rocky but you are able to swim, snorkel or dive right from the hotel access. Their main dining room overlooked the water with breathtaking views. The staff made our stay a delight! We would definitely go back!
10
Erin
22 de jan. de 2025
·
Hospedou-se por 2 noites
This is a wrist band towel card place so I was managing expectations but was pleasantly surprised. Stayed here 2 nights. The staff is amazing! The hotel is basic but very clean and comfortable. There was an amazing Mayan performance one night with a buffet dinner, so much fun, met some great people. The beach area is beautiful, absolutely stunning sunset. Location is great, away from busy area but within walking distance.
This is a wrist band towel card place so I was managing expectations but was pleasantly surprised. Stayed here 2 nights. The staff is amazing! The hotel is basic but very clean and comfortable. There was an amazing Mayan performance one night with a buffet dinner, so much fun, met some great people. The beach area is beautiful, absolutely stunning sunset. Location is great, away from busy area but within walking distance.
10
Adam
11 de ago. de 2025
·
Hospedou-se por 1 noite
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
10
Bruno
7 de mai. de 2025
·
Hospedou-se por 2 noites
Hotel fica a 1.7 km do porto. Muito bem localizado. Instalações não são novas porém todas muito funcionais. A comida não é sofisticada mas é muito boa e variada, nota dez. O custo benefício do resort é excelente. Serviço muito atencioso e cordeal. Limpeza do quarto é excelente.
Hotel fica a 1.7 km do porto. Muito bem localizado. Instalações não são novas porém todas muito funcionais. A comida não é sofisticada mas é muito boa e variada, nota dez. O custo benefício do resort é excelente. Serviço muito atencioso e cordeal. Limpeza do quarto é excelente.
8
Amy
31 de out. de 2024
·
Hospedou-se por 5 noites
The location, food and staff were awesome. The resort itself is dated and needs repair. I didnt like or realize there was no beach access
The location, food and staff were awesome. The resort itself is dated and needs repair. I didnt like or realize there was no beach access
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã e alguns jantares temáticos ou itens de lanchonete recebem bons comentários, mas muitos acham os buffets repetitivos, mornos ou sem graça, com horários limitados. Vários mencionam taxas extras por serviço de quarto ou bebidas premium, apesar dos planos all-inclusive.
Avaliações dos hóspedes relacionadas
6
Allen
16 de abr. de 2024
·
Hospedou-se por 6 noites
The food wasnt that good but staff were good.
The food wasnt that good but staff were good.
8
Marcia
2 de mar. de 2025
·
Hospedou-se por 7 noites
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
6
Crystal
16 de jan. de 2025
·
Hospedou-se por 3 noites
The Food at night was ICE COLD! And they served the SAME FOOD EVERY SINGLE DAY. NO VARIETY. NO FOOD OR ROOM SERVICE AVAILABLE AFTER 10:30. Even if you paid for ALL INCLUSIVE, you still must pay ADDITIONAL for room service to er the SAME COLD FOOD EVERY DAY. VERY DISAPPOINTED
The Food at night was ICE COLD! And they served the SAME FOOD EVERY SINGLE DAY. NO VARIETY. NO FOOD OR ROOM SERVICE AVAILABLE AFTER 10:30. Even if you paid for ALL INCLUSIVE, you still must pay ADDITIONAL for room service to er the SAME COLD FOOD EVERY DAY. VERY DISAPPOINTED
4
Becky
26 de fev. de 2025
·
Hospedou-se por 4 noites
The snorkeling was amazing. The food was bad. They did not have the restaurant choices that were advertised. Servers were not friendly or helpful except for the omlette chef he was great.
The snorkeling was amazing. The food was bad. They did not have the restaurant choices that were advertised. Servers were not friendly or helpful except for the omlette chef he was great.
8
Jon Michael
9 de nov. de 2023
·
Hospedou-se por 7 noites
We spent 6 nights and 7 days at this resort with a standard room and all inclusive package. As other reviews have stated, the staff is what makes the property! We loved seeing Sylvia at breakfast & lunch. Also, Valentin was our favorite server at the evening meals. The food service staff in the hotel is by far the best. We felt that the buffet meals were good with a little bit of something for everyone. The food service by the pool was adequate. One night they had a menu for the evening meal and although it was good, it was not real impressive. The room was small for the three of us. The beds are small and hard in the standard rooms. The beds are barely big enough for two average size adults to sleep in. The pool is huge and was clean every day we were there. The hotel is really centered around Scuba and if you are a diver they really cater to your diving trips. Housekeeping is terrible. We had to ask numerous times for another towel and bottles of water as they would only leave two and not three towels when they restocked and no water. The worst part of the staff is the front desk. They are not helpful with anything and seem to not want to be bothered. The all inclusive is a little disappointing in the fact that room service is not included. I think the buffet/meal service for the day ended at 10 pm. So if you are staying up late or miss dinner, there is nothing available in your package. The bar/drinks are not impressive. The booze is all cheap.
We spent 6 nights and 7 days at this resort with a standard room and all inclusive package. As other reviews have stated, the staff is what makes the property! We loved seeing Sylvia at breakfast & lunch. Also, Valentin was our favorite server at the evening meals. The food service staff in the hotel is by far the best. We felt that the buffet meals were good with a little bit of something for everyone. The food service by the pool was adequate. One night they had a menu for the evening meal and although it was good, it was not real impressive. The room was small for the three of us. The beds are small and hard in the standard rooms. The beds are barely big enough for two average size adults to sleep in. The pool is huge and was clean every day we were there. The hotel is really centered around Scuba and if you are a diver they really cater to your diving trips. Housekeeping is terrible. We had to ask numerous times for another towel and bottles of water as they would only leave two and not three towels when they restocked and no water. The worst part of the staff is the front desk. They are not helpful with anything and seem to not want to be bothered. The all inclusive is a little disappointing in the fact that room service is not included. I think the buffet/meal service for the day ended at 10 pm. So if you are staying up late or miss dinner, there is nothing available in your package. The bar/drinks are not impressive. The booze is all cheap.
6
Scott
27 de out. de 2024
·
Hospedou-se por 10 noites
We liked the proximity to the downtown area and having access to the ocean. The staff were very accommodating and friendly. We got the all inclusive option. We didn’t care for the food. Not much flavor. Even after adding some of the available salsas, it still was missing something. We may do the breakfast only plan next time. The margaritas were made with a drink mix instead of squeezed lime juice, triple sec, and tequila. (Had a sugar substitute flavor too). Tried a Paloma and they used squirt instead of grapefruit juice. Drinks were acceptable, but not great. The house red wine was really nice though. The evening entertainment was pretty good.
We liked the proximity to the downtown area and having access to the ocean. The staff were very accommodating and friendly. We got the all inclusive option. We didn’t care for the food. Not much flavor. Even after adding some of the available salsas, it still was missing something. We may do the breakfast only plan next time. The margaritas were made with a drink mix instead of squeezed lime juice, triple sec, and tequila. (Had a sugar substitute flavor too). Tried a Paloma and they used squirt instead of grapefruit juice. Drinks were acceptable, but not great. The house red wine was really nice though. The evening entertainment was pretty good.
10
june
27 de jun. de 2024
·
Hospedou-se por 5 noites
Every year we visit the food just keeps getting better. Doing lots of improvements in rooms & buildings. It’s nice seeing same staff - like greeting friends.
Every year we visit the food just keeps getting better. Doing lots of improvements in rooms & buildings. It’s nice seeing same staff - like greeting friends.
10
Jason
27 de dez. de 2024
·
Hospedou-se por 5 noites
Cool place _ staff was great - Diego the entertainment director was cool and did good. Safe passage to the beach, nice pool area. Food pretty good for an AI. Beach area had steps for water access. They did have chairs and recliners on a sandy area with great views on the ocean. Walkable to souvenir shops. Good views of the cruise ships.
Cool place _ staff was great - Diego the entertainment director was cool and did good. Safe passage to the beach, nice pool area. Food pretty good for an AI. Beach area had steps for water access. They did have chairs and recliners on a sandy area with great views on the ocean. Walkable to souvenir shops. Good views of the cruise ships.
8
Charles
23 de mar. de 2024
·
Hospedou-se por 4 noites
The property is a little dated but it is waterfront and good snorkeling right in front of the resort. The food is great, always a good spread and choices. Breakfast is amazing, eating at the waterfront restaurant. The rooms are in good shape, not 5 star but clean and the beds are comfortable, showers are hot and water pressure is good. The staff is amazing.
The property is a little dated but it is waterfront and good snorkeling right in front of the resort. The food is great, always a good spread and choices. Breakfast is amazing, eating at the waterfront restaurant. The rooms are in good shape, not 5 star but clean and the beds are comfortable, showers are hot and water pressure is good. The staff is amazing.
10
Dong
14 de jan. de 2025
·
Hospedou-se por 2 noites
First time on an all inclusive resort. Intial stay stay was 4 days. Had to extend 3 more days because of airline issues so we stayed there instead of going somwhere else. Starting off with the cons!! -hard beds - outdated -no wifi in rooms -first room we the booked tv was old. Not a roku -no bathroom ventilation -the buffet food was blah after a few days -special reservation restaurant was very slow and the food was bad. Didnt enjoy one meal there. Pros (too many to list) -check in and out was easy -super friendly and fun staff. Let me name a few. Juanita, luisa, mario, gustavo, Gabriella, diego, Suny and many more i cant name right now. - unlimited (drinks n food) -activities, pool games, cooking class, etc. -the dance shows. Magic shows. Etc. -the excursion and car rental guy's up front. Super cool dudes. Was not a beach front but did have a private beach area to snorkel. Away from the craziness and tourist area. I would return here but just for a few days. Would like to explore other resorts. Ill be back soon !!
First time on an all inclusive resort. Intial stay stay was 4 days. Had to extend 3 more days because of airline issues so we stayed there instead of going somwhere else. Starting off with the cons!! -hard beds - outdated -no wifi in rooms -first room we the booked tv was old. Not a roku -no bathroom ventilation -the buffet food was blah after a few days -special reservation restaurant was very slow and the food was bad. Didnt enjoy one meal there. Pros (too many to list) -check in and out was easy -super friendly and fun staff. Let me name a few. Juanita, luisa, mario, gustavo, Gabriella, diego, Suny and many more i cant name right now. - unlimited (drinks n food) -activities, pool games, cooking class, etc. -the dance shows. Magic shows. Etc. -the excursion and car rental guy's up front. Super cool dudes. Was not a beach front but did have a private beach area to snorkel. Away from the craziness and tourist area. I would return here but just for a few days. Would like to explore other resorts. Ill be back soon !!
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Vanessa
27 de ago. de 2026
·
Hospedou-se por 8 noites
Estadia maravilhosa. No restaurante um agradecimento especial para Cornélio e Cinthya.
Estadia maravilhosa. No restaurante um agradecimento especial para Cornélio e Cinthya.
2
Guilherme
6 de jan. de 2026
·
Hospedou-se por 2 noites
Horrivel!! Comida ruim, nao funciona internet nem nos quartos e nem no hotel. NAo RECOMENDO!!!
Horrivel!! Comida ruim, nao funciona internet nem nos quartos e nem no hotel. NAo RECOMENDO!!!
10
Bruno
7 de mai. de 2025
·
Hospedou-se por 2 noites
Hotel fica a 1.7 km do porto. Muito bem localizado. Instalações não são novas porém todas muito funcionais. A comida não é sofisticada mas é muito boa e variada, nota dez. O custo benefício do resort é excelente. Serviço muito atencioso e cordeal. Limpeza do quarto é excelente.
Hotel fica a 1.7 km do porto. Muito bem localizado. Instalações não são novas porém todas muito funcionais. A comida não é sofisticada mas é muito boa e variada, nota dez. O custo benefício do resort é excelente. Serviço muito atencioso e cordeal. Limpeza do quarto é excelente.
10
Pierre
29 de set. de 2026
·
Hospedou-se por 6 noites
C’est un excellent qualité prix. Un endroit très proche de la ville
C’est un excellent qualité prix. Un endroit très proche de la ville
6
Ricardo
7 de set. de 2026
·
Hospedou-se por 2 noites
Hotel muy viejo y desgastado No regresaria
Hotel muy viejo y desgastado No regresaria
Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-11-02: 142.1564510620117USD
- 2026-11-03: 138.39251431274414USD
- 2026-11-04: 141.03344274902344USD
- 2026-11-05: 141.26709897460938USD
- 2026-11-06: 141.130469342041USD
- 2026-11-07: 142.16473371582032USD
- 2026-11-08: 142.26637127075196USD
- 2026-11-09: 140.3295964904785USD
- 2026-11-10: 142.26637127075196USD
- 2026-11-11: 142.26637127075196USD
- 2026-11-12: 142.26637127075196USD
- 2026-11-13: 143.2347501220703USD
- 2026-11-14: 159.25400030517577USD
- 2026-11-15: 143.2347501220703USD
- 2026-11-16: 144.66624886474608USD
- 2026-11-17: 142.76381721191404USD
- 2026-11-18: 142.26637127075196USD
- 2026-11-19: 527.9854007324219USD
- 2026-11-20: 527.9854007324219USD
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: 144.66624886474608USD
- 2026-11-24: 142.26637127075196USD
- 2026-11-25: 142.26637127075196USD
- 2026-11-26: 142.26637127075196USD
- 2026-11-27: 142.26637127075196USD
- 2026-11-28: 142.26637127075196USD
- 2026-11-29: 146.75151369628907USD
- 2026-11-30: 142.26637127075196USD
- 2026-12-01: 119.283116998291USD
- 2026-12-02: 119.283116998291USD
- 2026-12-03: 117.50579611206054USD
- 2026-12-04: 119.283116998291USD
- 2026-12-05: 119.61519164428711USD
- 2026-12-06: 123.501643359375USD
- 2026-12-07: 119.283116998291USD
- 2026-12-08: 119.283116998291USD
- 2026-12-09: 119.283116998291USD
- 2026-12-10: 119.283116998291USD
- 2026-12-11: 120.33093247680664USD
- 2026-12-12: 119.61519164428711USD
- 2026-12-13: 122.16701751098633USD
- 2026-12-14: 165.19527596435546USD
- 2026-12-15: 119.283116998291USD
- 2026-12-16: 119.283116998291USD
- 2026-12-17: 119.283116998291USD
- 2026-12-18: 119.61519164428711USD
- 2026-12-19: 119.61519164428711USD
- 2026-12-20: 118.69726013183593USD
- 2026-12-21: 307.7637762451172USD
- 2026-12-22: 307.7458447265625USD
- 2026-12-23: 307.7458447265625USD
- 2026-12-24: 307.7458447265625USD
- 2026-12-25: 307.68416030273437USD
- 2026-12-26: 307.68416030273437USD
- 2026-12-27: 307.7637762451172USD
- 2026-12-28: 315.14046142578127USD
- 2026-12-29: 316.13970810546874USD
- 2026-12-30: 315.14046142578127USD
- 2026-12-31: 316.13970810546874USD
- 2027-01-01: 335.9700890869141USD
- 2027-01-02: 335.1067120849609USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
Você será obrigado a pagar o seguinte depósito totalmente reembolsável.
A damage deposit of USD 2000 will be collected before check-in.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto, cartão de crédito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, detector de fumaça, sistema de segurança, kit de primeiros socorros e grades para janelas
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Até 2 crianças de até 12 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
Dados da empresa
Número de registro da propriedade 001-007-000829/2025
- Taxa para animais de estimação: USD 110 por animal (pode variar de acordo com a duração da estadia) mais USD 11 para taxa única de limpeza
- O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Serviço de lavanderia
Elevador
Serviço de babá
Funcionários multilíngues
Praia privada
Jardim
Geral
Salão de estar
Café da manhã gratuito
Childcare/Babysitting (surcharge)
Beach Sun Loungers
Couples/Private Dining
Food and Water Bowls
Smoke-Free Property
Snack Bar/Deli
Water Dispenser
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible on-Site Restaurant
Atividades
Praia privada
Jardim
Mergulho
Parque infantil
Espaço para exercício físico
Piscina para crianças
Beach Club (on site) (free)
Full-Service Spa
Outdoor Entertainment Area
Pool Cabanas (surcharge)
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Terraço
Serviços
Elevador
Serviço de babá
Funcionários multilíngues
Serviço de lavanderia
Ballroom
Armazenamento de bagagem
24-Hour Front Desk
Banquet Hall
Concierge Services
Conference Center
Gift Shops or Newsstand
Laundry Facilities
Proposal/Romance Packages Available
Reception Hall
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Estacionamento
Parking (Self) (free)
Parking (Uncovered)
Internet
Wi-fi grátis