Casa Melo Alvim - by Unlock Hotels

Vaste chambre avec salon séparé. Belle salle de bains. Lit ferme. Petit bureau dans la chambre avec TV. Canapé dans le salon avec TV. Belle Piscine. Happy hour de 18 à 19h sur les bières (1pint au prix d’1/2). Excellent petit déjeuner buffet. Le tout dans un charme historique.

Overall a conveniently located hotel in the heart of the city. The “pool” is more of a large bathtub than a pool really but that did not bother us. The restaurant on site has limited options and room service is non existent. You are paying for the location although our room was nice and we had a large terrace. Housekeeping forgot about cleaning the terrace and we found prior guest underwear outside which was a bit strange

The staff so kind and informative. Great location by train station & funicular. Restaurant& bar just on the first floor. Breakfast good. I liked how the rooms were authenticly staged.

Beautiful 16th century building, handsomely renovated, clean, spacious and interesting. Lovely secluded pool too. Amazing staff, super friendly and attentive. Had a great stay and happy to recommend.

sehr schönes hotel in historischem gemäuer. wir hatten ein königliches zimmer, alles stilvoll eingerichtet. zum entspannen am abend genossen wir den pool im romantischen hof. wir kommen bald wieder…

Wonderful staff and service. Property is across from train station, parking accessible and adjacent to main street.

Allt var toppen, vackert rum i stadens äldsta privat bostad just bredvid centralen och med parkeringsgarage bredvid hotellet. Servicen utmärkt. Det ända negativa var att sängen var väldigt hård men vi bad om en extra bäddmadrass och bara tio minuter senare hade vien, det kallar jag service. Frukosten var superb. Väldigt mycket för pengarna.

I liked everything! Receptionists, very professional. Hotel itself wonderful! Breakfast delicious! The swimming pool area perfect to refresh your skin during the hot days! Hotel very secure and safe! All touristic areas very attractive! Lovely city of Viana do Castelo!

Very friendly staff, clean room, and relatively comfortable bed (for a European hotel). The views from the room were really nice, and location was great. The off-site parking was a little challenging.

This is a wonderful hotel in a historic building. The hotel has a beer garden and a pool, and is walking distance from many dining options. The staff was friendly and helpful. I wish we had more time there!

Beetje teleurgesteld want de foto‘s op website stroken niet met de werkelijke kamer. Zeer vriendelijk en behulpzaam personeel, het huis op zich is mooi maar het is voor mij geen 4 sterren waard, qua netheid en ontbijt kan er veel verbeteren, de badkamer is gedateerd. Wel leuk zwembad.

Yes the room was spotless and the staff very courteous

The reception was very nice and very helpful for us (we don’t speak Portuguese). Clean hotel and delicious breakfast.

The front desk staff were very welcoming and provided excellent service. The breakfast was simple but delicious, and the room was clean and comfortable. I had a very pleasant stay.

Overall a conveniently located hotel in the heart of the city. The “pool” is more of a large bathtub than a pool really but that did not bother us. The restaurant on site has limited options and room service is non existent. You are paying for the location although our room was nice and we had a large terrace. Housekeeping forgot about cleaning the terrace and we found prior guest underwear outside which was a bit strange

Personnel très aimable, grande chambre très propre, il y’a seulement le matelas beaucoup trop ferme, bon petit déjeuner varié. Je recommande cet hôtel sans hésitation. Jean-Claude, Montréal, Canada.

Due to the reduced number of characters I will try to be succinct. Lack of information during Check-in. The guests before us got a long and detailed conversation, we got the most basic talk. Old-fashioned utilities (some understandably, given the nature of the building, others like the bathtub, not so much.) Impossible to take a bath due to a malfunction in the bathtub. Also, no slip resistant mat, and a dirty shower curtain. Air conditioning duct full of dust. Minibar wasn't even on. Thick layer of dirt behind furniture. Rich fauna of spiders and insects. Dirty windows in the bedroom and at the restaurant. Expensive microwaved food at the restaurant (Confirmed by staff) Icing on top of the cake was, knowing my wife is pregnant, the bedroom phone wasn't even connected and there were no instructions to call the reception. The only person who was really attentive and helpful was Fabiana, that works at the restaurant. I complained about all of this at check-out and didn't even get a discount. The person simply tried to justify everything with the most idiotic excuses.

Beautiful 16th century building, handsomely renovated, clean, spacious and interesting. Lovely secluded pool too. Amazing staff, super friendly and attentive. Had a great stay and happy to recommend.

O hotel está muito bem localizado, mesmo no centro da cidade. É um edifício histórico, cheio de charme e bem recuperado e conservado. Pareceu-nos que funcionaria melhor com mais funcionários. No entanto, a limpeza é irrepreensível e o serviço excelente graças à extraordinária simpatia e eficiência de todos os colaboradores que conhecemos, muito especialmente a Daniela e o Joel. Bom pequeno-almoço incluído.

Very friendly staff, clean room, and relatively comfortable bed (for a European hotel). The views from the room were really nice, and location was great. The off-site parking was a little challenging.

Vaste chambre avec salon séparé. Belle salle de bains. Lit ferme. Petit bureau dans la chambre avec TV. Canapé dans le salon avec TV. Belle Piscine. Happy hour de 18 à 19h sur les bières (1pint au prix d’1/2). Excellent petit déjeuner buffet. Le tout dans un charme historique.

The electricity was not working in the first room. We were upgraded to a bigger room but here the air conditioning was ineffective. It was at the time of year (mid-April) when the system needed changing from heating to cooling. This change had not yet been effected. The staff were helpful and offered us an electric fan. The curtains were hung badly - not what you expect in a 4* hotel. However, overall we enjoyed our stay.

Overall a conveniently located hotel in the heart of the city. The “pool” is more of a large bathtub than a pool really but that did not bother us. The restaurant on site has limited options and room service is non existent. You are paying for the location although our room was nice and we had a large terrace. Housekeeping forgot about cleaning the terrace and we found prior guest underwear outside which was a bit strange

This is my second stay at this hotel and I continue to love the quality of the service and rooms. I selected a larger room and it was so nice to hang out in. The location of the hotel is perfect - right off Camino trail. The breakfast very good and had lots to offer.

The team at the front desk area were wonderful. So friendly and professional. The building still looks great but the beds and pillows are old, squeaky and soft. Br

Personnel très aimable, grande chambre très propre, il y’a seulement le matelas beaucoup trop ferme, bon petit déjeuner varié. Je recommande cet hôtel sans hésitation. Jean-Claude, Montréal, Canada.

Easy to find; central, near station. Historic building. Friendly check in. Lovely spacious room with plenty of character. Comfy bed Excellent breakfast Wished we coukd have stayed longer

I booked one of the top tier accommodation in this “hotel” - the Prestige Apartment- for a comfortable and upscale 4 night stay and what a got was the opposite - an awful nightmare. The hotel has an amazing location in the city of Viana but the positives end here. My room was located in an adjacent building and it was a run down apartment as far as it can be from a “prestige apartment” with worn out tacky furniture and no internet service. I had to work remotely during my stay so I told the reception employee, Sr Rui Braga, about the internet issue and night after night I was unable to work because there was no internet at all in my room or very weak and inconsistent internet. So for the first 2 nights I ended sitting in the hotel lobby, that was empty like most rooms in the hotel, and worked until late using the WiFi available in that area. In the third night I was to tired to argue and request them to fix this issue that I just didn’t work and in the next morning, I decided to leave and spend my final night in another hotel that could provide decent internet service. I left early in the morning and no one was available to check me out, so I left my information and later got an email letting me know that I would have to pay for the last night (the fourth night) since my reservation was no refundable. What?! I didn’t leave because I wanted to, I left because the hotel is a dump that can’t even provide basic internet to guests. I had no choice.

Allt var toppen, vackert rum i stadens äldsta privat bostad just bredvid centralen och med parkeringsgarage bredvid hotellet. Servicen utmärkt. Det ända negativa var att sängen var väldigt hård men vi bad om en extra bäddmadrass och bara tio minuter senare hade vien, det kallar jag service. Frukosten var superb. Väldigt mycket för pengarna.

The hotel is very well located on the main avenue in the historic center of the city. It is a very old building that was converted into a hotel preserving much of its original structure. The room I stayed in was spacious, but I cannot define it as comfortable. The bed mattress was hard. The room does not have air conditioning (which is common in Europe), so you have to leave the window open for the room to cool down. That normally is not a problem for us, but the noise and the traffic on the avenue make it difficult to rest unless you close the window, which we could not close until midnight. Breakfast is included and has a good variety, but it is served by only one employee, who did her best to diligently serve customers, but was not enough to serve all the needs. During our stay we got the impression that the hotel operates with the minimum staff. I can't say it was an unpleasant experience, but I don't think I will stay at this hotel again in the future.

A little bit of a mix up on my reservation, however, Pedro went above and beyond to help sort it out. The hotel is amazing!

The front desk staff were very welcoming and provided excellent service. The breakfast was simple but delicious, and the room was clean and comfortable. I had a very pleasant stay.

The staff so kind and informative. Great location by train station & funicular. Restaurant& bar just on the first floor. Breakfast good. I liked how the rooms were authenticly staged.

A estadia começou bem no check in, com o funcionário Elvis mas depois foi uma sequência de problemas. Percebi que no quarto só haviam 02 travesseiros e solicitei mais 02 onde houve uma resistência para resolver com alegação que o hotel estava cheio (funcionários da parte da tarde) e foi resolvido. Quando experimentei o colchão constatei que era de péssima qualidade,nem um hotel 02 estrelas ofereceria tal colchão, ou seja uma noite mau dormida. E para finalizar não havia nem bidé ou ducha higiênica, repito para um hotel ⭐️⭐️⭐️⭐️ fica muito a desejar. Somente o café da manhã e o atendimento do funcionário Elvis foram excelentes.

Beautiful old hotel. The staff was so welcoming. The property is beautiful!

Due to the reduced number of characters I will try to be succinct. Lack of information during Check-in. The guests before us got a long and detailed conversation, we got the most basic talk. Old-fashioned utilities (some understandably, given the nature of the building, others like the bathtub, not so much.) Impossible to take a bath due to a malfunction in the bathtub. Also, no slip resistant mat, and a dirty shower curtain. Air conditioning duct full of dust. Minibar wasn't even on. Thick layer of dirt behind furniture. Rich fauna of spiders and insects. Dirty windows in the bedroom and at the restaurant. Expensive microwaved food at the restaurant (Confirmed by staff) Icing on top of the cake was, knowing my wife is pregnant, the bedroom phone wasn't even connected and there were no instructions to call the reception. The only person who was really attentive and helpful was Fabiana, that works at the restaurant. I complained about all of this at check-out and didn't even get a discount. The person simply tried to justify everything with the most idiotic excuses.

Wonderful staff and service. Property is across from train station, parking accessible and adjacent to main street.

Terrible attitude of the check in man.

O hotel está muito bem localizado, mesmo no centro da cidade. É um edifício histórico, cheio de charme e bem recuperado e conservado. Pareceu-nos que funcionaria melhor com mais funcionários. No entanto, a limpeza é irrepreensível e o serviço excelente graças à extraordinária simpatia e eficiência de todos os colaboradores que conhecemos, muito especialmente a Daniela e o Joel. Bom pequeno-almoço incluído.

This is such a beautiful hotel but what made it so great was definitely the excellent customer service from Rui and the team.They went above and beyond and it really does make a difference. I stayed the next night at another hotel the next town over and it really wasn't the same at all. I highly recommend this hotel and a service it provided.

Chambre ok et très bon accueil avec un personnel disponible. Bien situé

This is my second stay at this hotel and I continue to love the quality of the service and rooms. I selected a larger room and it was so nice to hang out in. The location of the hotel is perfect - right off Camino trail. The breakfast very good and had lots to offer.

Close to shopping and rail. Beer pub next door is bonus. Walking distance to Main old town strip

Easy to find; central, near station. Historic building. Friendly check in. Lovely spacious room with plenty of character. Comfy bed Excellent breakfast Wished we coukd have stayed longer

Tres bel hotel dans un immeuble historique Proche du centre, proche de la gare, situation parfaite Tres bon accueil Excellent petit dejeuner En un mot parfait

Estadia excelente, funcionários muito educados e prestativos, hotel super bem localizado.

Wonderful staff and service. Property is across from train station, parking accessible and adjacent to main street.

We loved staying here. Great location and helpful staff

A friend and I stayed in Casa Melo Alvim for one night. It was right by the bus station, about a 2 min walk, and therefore super convenient to our needs. The front desk was super helpful and very welcoming. A gentleman with a ponytail hair style, served us. Unfortunately, we did not get his name on arrival or the following day when he was again super helpful, He went way beyond the norm to help us get to the bus station in a hurry as we had made a mistake with the departing time of the bus. He welcomed us to Casa Melo Alvim and invited us to regard the hotel as our home from home for our stay. We were very impressed by this individual who made our stay memorable and enjoyable. We cannot but recommend this hotel as a great stop in beautiful Viana do Castelo

Very friendly staff, clean room, and relatively comfortable bed (for a European hotel). The views from the room were really nice, and location was great. The off-site parking was a little challenging.

Vaste chambre avec salon séparé. Belle salle de bains. Lit ferme. Petit bureau dans la chambre avec TV. Canapé dans le salon avec TV. Belle Piscine. Happy hour de 18 à 19h sur les bières (1pint au prix d’1/2). Excellent petit déjeuner buffet. Le tout dans un charme historique.

Beetje teleurgesteld want de foto‘s op website stroken niet met de werkelijke kamer. Zeer vriendelijk en behulpzaam personeel, het huis op zich is mooi maar het is voor mij geen 4 sterren waard, qua netheid en ontbijt kan er veel verbeteren, de badkamer is gedateerd. Wel leuk zwembad.

Es gibt sehr große Nebengeräusche im Hotel. Das alte Haus lebt. Frühstück ist sehr gut. Die Zimmer sind alt mit leider kleinen Defekten die sich häufen. Kein Schlüssel für den Safe vorhanden, Türgriff im Bad fällt ab....

The front desk staff were very welcoming and provided excellent service. The breakfast was simple but delicious, and the room was clean and comfortable. I had a very pleasant stay.

Overall a conveniently located hotel in the heart of the city. The “pool” is more of a large bathtub than a pool really but that did not bother us. The restaurant on site has limited options and room service is non existent. You are paying for the location although our room was nice and we had a large terrace. Housekeeping forgot about cleaning the terrace and we found prior guest underwear outside which was a bit strange

The staff so kind and informative. Great location by train station & funicular. Restaurant& bar just on the first floor. Breakfast good. I liked how the rooms were authenticly staged.

Easy to find; central, near station. Historic building. Friendly check in. Lovely spacious room with plenty of character. Comfy bed Excellent breakfast Wished we coukd have stayed longer

Due to the reduced number of characters I will try to be succinct. Lack of information during Check-in. The guests before us got a long and detailed conversation, we got the most basic talk. Old-fashioned utilities (some understandably, given the nature of the building, others like the bathtub, not so much.) Impossible to take a bath due to a malfunction in the bathtub. Also, no slip resistant mat, and a dirty shower curtain. Air conditioning duct full of dust. Minibar wasn't even on. Thick layer of dirt behind furniture. Rich fauna of spiders and insects. Dirty windows in the bedroom and at the restaurant. Expensive microwaved food at the restaurant (Confirmed by staff) Icing on top of the cake was, knowing my wife is pregnant, the bedroom phone wasn't even connected and there were no instructions to call the reception. The only person who was really attentive and helpful was Fabiana, that works at the restaurant. I complained about all of this at check-out and didn't even get a discount. The person simply tried to justify everything with the most idiotic excuses.

Allt var toppen, vackert rum i stadens äldsta privat bostad just bredvid centralen och med parkeringsgarage bredvid hotellet. Servicen utmärkt. Det ända negativa var att sängen var väldigt hård men vi bad om en extra bäddmadrass och bara tio minuter senare hade vien, det kallar jag service. Frukosten var superb. Väldigt mycket för pengarna.

The hotel is very well located on the main avenue in the historic center of the city. It is a very old building that was converted into a hotel preserving much of its original structure. The room I stayed in was spacious, but I cannot define it as comfortable. The bed mattress was hard. The room does not have air conditioning (which is common in Europe), so you have to leave the window open for the room to cool down. That normally is not a problem for us, but the noise and the traffic on the avenue make it difficult to rest unless you close the window, which we could not close until midnight. Breakfast is included and has a good variety, but it is served by only one employee, who did her best to diligently serve customers, but was not enough to serve all the needs. During our stay we got the impression that the hotel operates with the minimum staff. I can't say it was an unpleasant experience, but I don't think I will stay at this hotel again in the future.