Homewood Suites by Hilton Cincinnati-Downtown

Free breakfast was not the greatest choices - however overall it was a great stay

The hotel was clean. The staff was great. I enjoyed the hotel will stay there again if I’m ever back this way the food for the free breakfast was disgusting. There was very few gluten-free options and what there was was rubbery, hard boiled eggs, and green or beaten up bananas, and dried out oranges

Loved this hotel. Giant suite with kitchenette with full size refrigerator. Big complimentary breakfast with waffle maker (my favorite breakfast). Many elevators, so no wait. Best of all, friendly, welcoming staff.

Would have liked to see waffle maker, but otherwise good breakfast.

PROS- Check in was easy and pleasant! The room is spacious and beautiful! It took a minute to figure out how to work the lights (there is a master switch as you enter the room). The breakfast was plentiful and well displayed. Valet was very courteous and accommodating. CONS-Problems with our room. We used the kitchen sink, and it started backing up and the disposal did not work. We opened the cabinet, and the water was leaking out from around the disposal seal. It was late so we cleaned it up and reported it to the front desk. We than used the shower (floor length glass doors) and the bottom seal apparently is not good as the water ran onto the floor. Again, we cleaned it up and reported it to the front desk upon checkout. So, for our stay we only had one sink we could use and had to have a towel on the floor to absorb water when we showered. We paid for Valet service. Because we use Cincinnati for various events we have the parking app, where it simply reads your plate and charges you accordingly. Valet parked our car twice (as we called for it briefly one time) so the garage read our plate and charged us twice. For a 24 hour stay, we paid a total of $132.18 for Valet service (including tips) and garage fees. I have reached out to the Hotel to start the process of where to begin my dispute. The Hotel is going to first reach out to Valet and have them contact me. I have not heard anything yet and have reached out to the garage as well. Not a good short trip experience.