SpringHill Suites by Marriott Cincinnati Mason

This hotel was really nice and clean, the service desk representatives were helpful and polite, only a couple of issues the outside fire pit took time to light and when it did it kept cutting on and off, we finally got it to work. Was looking forward to swimming but the pool was really cold but was told it was heated, the walls are really thin as you can hear other showers running. Otherwise the stay was comfortable and very nice breakfast..haven't stayed at a hotel with a hot nice breakfast in a while that was refreshing..will hopefully visit again 😊

Our family had a wonderful weekend getaway staying at SpringHill Suites in Mason, visiting family. The entire hotel was super clean. Very comfortable and quiet room. In town family came to hangout with us. We ordered dinner (delivered) and played games in the lobby. The swimming pool was perfect for our family, towels provided! Workout room had great equipment, provided towels, water and clean. Laundry room was exceptionally clean. The breakfast area had two attendants to keep items stocked and area clean. How many times can I say clean? This was the cleanest hotel we have ever stayed at, and we travel a lot! Now for the staff. Beyond helpful! We had forgotten a few unusual items. Housekeeping went on a search to provide those items for us, free of charge! Front desk very friendly as well! When we come back in town, this is the only place we will stay!

This is a beautiful hotel, fantastic prices, great accommodations, the only hiccup we had was when we went swimming we were unable to use the lift to put my daughter, who uses a wheelchair, into the pool. The lift was not working so we had to find a different way to get her in the water, which can be unsafe.

Clean hotel! I noticed our room was equipped with West Elm furniture which was surprising to me as the name is quite expensive. Laundry facility was a plus!

Large suite, friendly staff. Great breakfast! Pool is small.

Staff were kind, room was nice with some wear and some dirt, though. The pool ran out of towels each time we went. We would stay again.

Lots of room in the room for.out family. Our son said the sofa bed was really comfortable. Laundrey room was big and convenient for dirty or wet soccer uniforms. Breakfast was good as well.

The property is right around the corner from Kings Island. It was a perfect fit for me to go back to the hotel relax and go back to the park. 3 minute ride tops. The staff at check in was phenomenal. The gentleman really wanted to make sure the room met our needs. Great start to a great stay. I would recommend checking about the pool though. It was not open in the morning.

Check-in took a long time. I checked in via my phone ahead of time. I also forgot our toothbrushes, when we got some from the front desk. But we’re never offered toothpaste. The pool was super small and they were always out of towels.

Very nice and clean, only complaint was the pool was freezing!

We stayed at the SpringHill Suites in Mason for 2 nights. We left early the first morning and returned to a room that had not been made up or cleaned. We checked to make sure that we had not left a sign on the door - we did not. When we went to the front desk to ask for fresh towels, tissues, and mentioned that our room had not been made up by housekeeping, we were barely acknowledged. For the price - $500+ taxes - this was a poor value.

Rooms were very clean and upgraded. Close to Kings Island.

Room was not stocked well to accommodate the party. Had to go get toilet paper and linens twice during the stay. No cleaning or restocking between days.

Nice property. Clean rooms. Nice people at the desk. Very close to the park.

Clean property. Friendly staff

Clean hotel! I noticed our room was equipped with West Elm furniture which was surprising to me as the name is quite expensive. Laundry facility was a plus!

The beds were comfortable, it had a great location compared to Kings Island, plenty of space within the rooms for a family of 4. Most importantly, CLEAN! Will absolutely stay here again.

Great stay and customer service. Only thing I would suggest is daily cleaning of the room. We were there for four days and one time the trash was emptied and new towels were given.

bathroom green at bottom of shower door, and calking in shower moldy other that this the room appeared clean and in order.

The room was fine with the exception of the trundle bed under the couch, which we needed. It was covered in crumbs from people previously sitting and eating on the couch and it was apparent it hadn’t been cleaned. Our 2nd floor room must have also been over or near the pool and the sound of people from the pool echoed into our room.

Our stay was just okay, but we checked out a day early because there was a leaky pipe that kept dripping and it woke us throughout the night. When I told front desk about it, all they said was, "oh, I'm sorry." Disappointing service, and would expect the building to be in better condition.

Hotel and front service was excellent. Only downfall was my family and I was on the 3rd floor and whoever was above us on the 4th floor was extremely loud and was unable to sleep. They woke my grandbaby up twice. Call front desk to see if they could kindly ask that room to quiet down it was after 1230 am. We was told we could get a different room but really at 1230 am. Needless to say we didnt get much sleep, should of just checked out. Left early though.

The beds were comfortable, it had a great location compared to Kings Island, plenty of space within the rooms for a family of 4. Most importantly, CLEAN! Will absolutely stay here again.

Wonderful room.

Awesome room

Very convenient to kings Island. Only gripe is that the rooms have an unusual design. Bathroom is in the center of the room with a sliding barn style door. This meant that the TV is offset at an odd angle from everything else in the room. Still a very nice hotel and rate was quite reasonable.

Room was clean and spacious enough for 6 of us. The bathoom set up is a little strange with the barndoor style and no lock. Bathoom faces the beds so light will shine in if you have to go in the middle of the night. Breakfast was decent. All of the staff was very friendly. Hotel was close to Kings Island which is why we were there.

New quiet hotel and friendly staff.

Big room

The hotel is nice, the floors and ceilings must be made out of paper because you can hear everything and anything.

We stayed at the SpringHill Suites in Mason for 2 nights. We left early the first morning and returned to a room that had not been made up or cleaned. We checked to make sure that we had not left a sign on the door - we did not. When we went to the front desk to ask for fresh towels, tissues, and mentioned that our room had not been made up by housekeeping, we were barely acknowledged. For the price - $500+ taxes - this was a poor value.

Excellent service, clean and spacious room, great breakfast buffet, wonderful service at the bar. Well worth the money, will return in the future

Our family had a wonderful weekend getaway staying at SpringHill Suites in Mason, visiting family. The entire hotel was super clean. Very comfortable and quiet room. In town family came to hangout with us. We ordered dinner (delivered) and played games in the lobby. The swimming pool was perfect for our family, towels provided! Workout room had great equipment, provided towels, water and clean. Laundry room was exceptionally clean. The breakfast area had two attendants to keep items stocked and area clean. How many times can I say clean? This was the cleanest hotel we have ever stayed at, and we travel a lot! Now for the staff. Beyond helpful! We had forgotten a few unusual items. Housekeeping went on a search to provide those items for us, free of charge! Front desk very friendly as well! When we come back in town, this is the only place we will stay!

We stayed here while visiting Kings Island. It is one of the cleanest hotels I have ever stayed in. The staff was super friendly and accommodating, allowing us to check in early when we arrived into town. Where will definitely stay here again

Nice property. Clean rooms. Nice people at the desk. Very close to the park.

Clean property. Friendly staff

Very helpful and courteous staff.

Nice hotel and the staff were very professional and kind

Checked in online before arrival. 30 seconds at the front desk to grab my key and that was it. Chef’s kiss!

Everyone was super friendly and the room was great.

Nice clean hotel just off the freeway and close to Kings Island.

Rooms were very clean and upgraded. Close to Kings Island.

Nice property. Clean rooms. Nice people at the desk. Very close to the park.

Great stay close to Kings Island

The beds were comfortable, it had a great location compared to Kings Island, plenty of space within the rooms for a family of 4. Most importantly, CLEAN! Will absolutely stay here again.

Overall a great place to stay! Friendly staff, well maintained property, easy access to highway and local attractions.

Stayed for my boyfriend’s birthday & we went to Kings Island the next day. It was only 5 minutes away so it was a prefect location for us. Very clean & very pretty hotel. Would definitely stay again!

Great place to stay while enjoying Kings Island and surrendering area!

great size rooms, nice staff perfect location from highway and kings island.

Beautiful place great price and 5 minutes from Kings island. Couldn’t be happier!

Quiet hotel. Very safe. Liked the breakfast offerings.

Our family had a wonderful weekend getaway staying at SpringHill Suites in Mason, visiting family. The entire hotel was super clean. Very comfortable and quiet room. In town family came to hangout with us. We ordered dinner (delivered) and played games in the lobby. The swimming pool was perfect for our family, towels provided! Workout room had great equipment, provided towels, water and clean. Laundry room was exceptionally clean. The breakfast area had two attendants to keep items stocked and area clean. How many times can I say clean? This was the cleanest hotel we have ever stayed at, and we travel a lot! Now for the staff. Beyond helpful! We had forgotten a few unusual items. Housekeeping went on a search to provide those items for us, free of charge! Front desk very friendly as well! When we come back in town, this is the only place we will stay!

Clean and affordable. Close to Kings Island. Decent breakfast. Breakfast ends at 9am during the week. I think it should end at 10am to allow for travlers coming from different timezones to sleep in a little.

Large suite, friendly staff. Great breakfast! Pool is small.

When I walked in and saw the lobby, I was pleasantly surprised. It’s a very pretty place. The front staff were nice. When I saw my room I was very happy. That’s where it ended. We are a family of six and I was expecting the pullout couch to sleep two children. But it was only a twin. The room heating unit was extremely loud. I would’ve liked a door separating the toilet from the rest of the bathroom. The worst part was the morning breakfast. I travel extensively and don’t expect a lot from a hotel breakfast, but this one was a disaster. This poor lady was running her legs off, trying to bring out supplies and it was just mediocre. The bacon tasted weird, cold scrambled eggs but room temperature boiled eggs of course everyone loves the waffle maker but the batter ran out and she wouldn’t replace it. Me and several others just stood around for at least 12 minutes waiting for a plate or bowl. There never were any forksShe would just bring out a few at a time and they were sopping wet. Who wants to put a waffle on a wet plate. I was wondering if she was even washing them or just rinsing them off and bringing them out.It was the worst breakfast experience at a hotel I’ve ever had and I travel quite extensively. And the following day I woke up with a terrible case of stomach flu and I blame that breakfast. It was disastrous. I bet I have food poisoning with the stomach cramping nausea, and diarrhea,I’m experiencing today.

Great stay, breakfast was good and nice clean modern hotel.

Good breakfast options.

I liked my stay. I expected much more than I received. No restaurant, breakfast was avg. I will say the bed is WORN out. Maybe flip them once in a while. I sank and rolled. Had to sle sideways to get comfortable.

This was a quick one night trip. The hotel was very clean. The kids loved the pool. Breakfast was great.

The pool was supposed to be heated and the water was not warm at all it was freezing! The breakfast was slim picking for the hot food. We were out of conditioner in the shower. The bed was very hard and the pillows were super soft which we really needed more. However, the room was very clean and affordable.