The Jasmine Apartments by Lowkl

The place is really old, the bathroom had a odor the pool was dirty the bed was very uncomfortable.

Dont expect enforcement of rules. We complained about parties every single night. The property itself was nice, the kitchen was nice enough, the on site laundry was nice, the pool was nice but we rented this spot because of the unfortunately unenforced no parties policy. I really wanted to come back every vacation to this spot because everything else was great, but due to no enforcement of their own policies I don't think I will.

The area was okay, the apprtment could of been cleaned better very poor standard had to buy cleaning item ans clean the floors, There was alot of noise from above the bedroom in the solo apartment above, the pool was dirty around rhe sides it was very greasy

Very clean and nicer than expected. Pool area is also very nice and aesthetic. Would definitely stay again!

Property was easy to access..great free parking..very clean

I booked to stay at the apartment for 3 weeks over Christmas. The apartment was well presented on arrival and had all the basic amenities such as towels, beach towels, toilet roll, cleaning liquid and some bathroom toiletries. The apartment was spacious and easy to access on arrival. Check in is done virtually and there was no contact with anyone during the stay unless we needed to make contact. The info provided by the hotel says that there is a laundry room with a washing machine and dryer which accepts coins; after making an effort to get some quarters, I then discovered that the machines DO NOT take coins and are card only. I tried to use contactless but this did not work and I had to insert the physical card. The cost is $1.75 per load and per machine. This is probably fine for a short stay but I felt it was expensive for us. The apartments have a lovely pool but sadly this is not very well maintained and it was dirty therefore we did not use it, however other people seemed happy to. The hotel also advise that they have pest control every 3rd week but this never happened during the 3 weeks we were there and there were several sightings of cockroaches. Lastly, the bed in our apartment had a mattress protector on it which was plastic and very noisy when moving around. I also discovered that my mattress had been turned upside down and I was sleeping on the springs. When I looked at the mattress it was absolutely disgusting and covered in stains.

Stayed here 2 times in the last few months. It’s clean, quiet, just like home away from home. Kitchen equipped bed comfortable medium of firmness. Absolutely love the pool area so relaxing. Pay washer and dryer is a big plus. On the con side is the internet was great in one apartment and below par in the other. We will return.

The overall experience was good enough. We were looking for a place with a kitchen, living room and pool not a far drive to the beach. The location was great lots of dining, and shops in walking distsmce. We booked a King Bed and arrived to a Queen. They moved us the next day.....we wished we stayed as the queen bed waz amazing and apt was much cleaner and in better cindition. Our new place had mold on bathroom ceiling and it just looked worn down. The furniture in both places waa cheap and sofas not comfy. The pool and grounds were maintained well and you could smell Jasmine each evening. The price we paid was under $150 so it was a good value. The company Lowkal has many older apt complexes convert to rentals and a a central mgt service that answer the phone and help.

There were many nights with excessive noise due to young guests. Since there is nobody from the Hotel present on premises, the outcome was not good. Emails to guests are not sufficient. There should be better control especially on Spring Break days. Beware in future stays.

I have stayed on this property twice before. The unit I got the bathroom was sturdy. The pool was dirty in the water was slimy with lots of bugs. There were people smoking weed in the pool area in all around the property. They will allow music up to 4:30 in the morning. Very disappointing specially when you know that the staff it’s not going to do anything about it.

I’ve read a lot of reviews and I’m surprised. I’ve stayed at many hotels and apartments/houses in the past 10-12 years. I can say this about the recent stay at the Jasmine, the 1 bedroom was spacious and extremely clean. It was very well maintained. Location is perfect to airport, shopping and dining. The pool was surprisingly clean and wonderfully needed. We will definitely be staying here again during our many many trips to Florida. Thank you Jasmin by Loki. Sincerely Bryan and Sarah O’

I was very happy with this property. Upon arrival, everything was clean and modern. It was much larger than I had anticipated. Two bedrooms and the living room plus a full kitchen with dining area was an amazing way to spend a long weekend. The staff was attentive every time I reached out they replied within one to two minutes. Definitely will go back here and highly recommend it.

Floors were filthy; within minutes of our stay my toddlers feet were black! The mattress on our bed was thin and uncomfortable (felt all the springs. My toddler began coughing throughout the night and I woke up with a sore throat, turns out the a/c was filled with mold. Our host sent someone to clean it, but it was still present afterwards. I noticed the shower was filled with mold as well. The unit wasn’t well taken care of and whoever they hire to clean doesn’t do a good job.

Everything was fine, but I wished the bed sheets and blankets were more cleaned. Just leaviing this comment because I know its not a big deal and it can be fixed for your future clients.

Our place, The Jasmine, was not cleaned prior to our 4PM check-in on Feb. 8. Dishes were everywhere, there was a pan full of cooking grease, the place smelled like fried fish, the floors and bathrooms were dirty, the previous guests' bedding was still there, etc. I contacted customer service and as we patiently waited, they were unable to provide a cleaning service. An hour and half later, we were sent to another property that was not as nice (full-sized beds instead of king-sized beds, one bathroom instead of two, also less expensive) and we were told we could only stay one night there and we'd have to move out the next morning. This was very inconvenient because my son was headed for surgery early in the morning. We had to pack up early in the morning and then after his surgery, we had to sit in the parking lot as our original place, The Jasmine, was being cleaned. Customer service promised some compensation and a call back from a manager. After two weeks of endless calls to customer service and numerous exchanged texts, I never received one call from a manager or the promised compensation. Customer service made numerous promises that a manager would contact me but that never happened. BEWARE - IF YOU HAVE ANY ISSUES WITH A LOWKL PROPERTY DURING YOUR STAY - DON'T EXPECT ANY RESPONSE FROM A MANAGER.

The area was okay, the apprtment could of been cleaned better very poor standard had to buy cleaning item ans clean the floors, There was alot of noise from above the bedroom in the solo apartment above, the pool was dirty around rhe sides it was very greasy

Nice and quiet area. We didn't get to stay long in the rooms but they were very clean and spacious. Definitely will consider for a family vacation in the future.

For such a low price this place is really nice. There was a few things that I can be picky and complain about but it wasn't really anything that mattered like the paint was peeling in the shower you can tell they use the wrong paint when they did the remodel. I couldn't take a bath because the drain plug was missing and they didn't have one to replace with. But these are really small minimal things that I don't think should have any bearing on somebody's review. All in all I had a really great time here while I was there they were doing a lot of remodeling fixing the place up to be nicer which some people could think impact their stay but to me I really appreciate the fact that they're putting all of the time and energy to make the place even better this also has no bearing on my review . the only negative thing that I can really say that might put a little bit of a bearing on my cleanliness review is the floor looked clean. And the place itself was definitely cleaned there wasn't dust anywhere but my feet definitely were black from walking on the floor long enough barefoot so they're probably wasn't a lot of mopping done when they cleaned up the room I would have done it myself but there wasn't an accessible mop I ended up just wearing socks so I just didn't care. If you're looking for a decent place that has a lot of space on a budget or just can't afford anything fancy this was a really good place to go

I booked to stay at the apartment for 3 weeks over Christmas. The apartment was well presented on arrival and had all the basic amenities such as towels, beach towels, toilet roll, cleaning liquid and some bathroom toiletries. The apartment was spacious and easy to access on arrival. Check in is done virtually and there was no contact with anyone during the stay unless we needed to make contact. The info provided by the hotel says that there is a laundry room with a washing machine and dryer which accepts coins; after making an effort to get some quarters, I then discovered that the machines DO NOT take coins and are card only. I tried to use contactless but this did not work and I had to insert the physical card. The cost is $1.75 per load and per machine. This is probably fine for a short stay but I felt it was expensive for us. The apartments have a lovely pool but sadly this is not very well maintained and it was dirty therefore we did not use it, however other people seemed happy to. The hotel also advise that they have pest control every 3rd week but this never happened during the 3 weeks we were there and there were several sightings of cockroaches. Lastly, the bed in our apartment had a mattress protector on it which was plastic and very noisy when moving around. I also discovered that my mattress had been turned upside down and I was sleeping on the springs. When I looked at the mattress it was absolutely disgusting and covered in stains.

The property looked nothing like advertised, Ot also had roaches, mold and mildew. I am sick from the mold and mildew.

I’ve read a lot of reviews and I’m surprised. I’ve stayed at many hotels and apartments/houses in the past 10-12 years. I can say this about the recent stay at the Jasmine, the 1 bedroom was spacious and extremely clean. It was very well maintained. Location is perfect to airport, shopping and dining. The pool was surprisingly clean and wonderfully needed. We will definitely be staying here again during our many many trips to Florida. Thank you Jasmin by Loki. Sincerely Bryan and Sarah O’

We had an issue with the oven not being usable and the property manager did not get it corrected during our stay. Stove top worked, but the oven was not available for our use.

I was very happy with this property. Upon arrival, everything was clean and modern. It was much larger than I had anticipated. Two bedrooms and the living room plus a full kitchen with dining area was an amazing way to spend a long weekend. The staff was attentive every time I reached out they replied within one to two minutes. Definitely will go back here and highly recommend it.

Clean and fairly spacious. Nice sitting area around pool. Thin walls, sounds carry. Basic level of kitchenware. Wifi interruptions a couple of times. Very helpful on-site staff.

Paper thin walls

Tub didn’t drain. Shower glass rails were stuck. Bed was very uncomfortable. However for the price a great value!! Kitchen was ideal. Beware about 20 high school kids on spring break were yelling screaming and fighting till 330 to 4am most every day

No television reception and very uncomfortable sofabed

Loved the location, anything you need is walking distance. Fridge/freezer kept going out. We were there for a week and the groceries we bought all melted/went bad. Could not figure out how or who to contact about it. Also no towels were switched out for the entirety of the trip. Otherwise, we loved everything else!

Why stay at a hotel when this is available? Full kitchen, large living room. Pool 15 feet from room. Close to room parking. No elevators.

Place was clean and cute. Inside unit, all furniture and pull out couch were way outdated. Not comfy. The walls are very thin, could hear Neighbor’s every move. Frustrating.

I was very happy with this property. Upon arrival, everything was clean and modern. It was much larger than I had anticipated. Two bedrooms and the living room plus a full kitchen with dining area was an amazing way to spend a long weekend. The staff was attentive every time I reached out they replied within one to two minutes. Definitely will go back here and highly recommend it.

I booked a three night stay at the hotel it says check in is at 4pm I didn’t receive my check in instructions until almost 5pm. By the time I was able to check in I dropped off my luggage and it was time to take my son to practice upon returning the shower was full of termites and they were all on the bed it took about 30 minutes to reach someone then someone was sent out who do not speak English and was told to spray bug spray I ask to have my room switched a lady over the phone told me I couldn’t switch rooms until the next day I refused to wait so had to wait about 3 hours for another room and wasn’t even offered late check out terrible service I will never rent from them again

They gave us an address on the reservation, the code did not work. When we reach them by phone it took over 20 minutes to be told that our appartment was across the street. At 10 pm after travelling all day, very upset, but the next day they apolagize.

Nice and quiet, nice pool and pool area. Check in was not as explained in the text message. We arrived an hour early and although the room was ready, a male staff member said we could not check in until 4 pm. we left and returned an hour later, attempted to enter our code in the door digital box. It would not work. We asked for assistance from a female staff member. She did not know why it wouldn't work and made a phone call. She found out, contrary to instructions in our text, that we enter the code on the wall code box, access a key and make entry with the key. Luckily this was the only bump in the road we had.

Our place, The Jasmine, was not cleaned prior to our 4PM check-in on Feb. 8. Dishes were everywhere, there was a pan full of cooking grease, the place smelled like fried fish, the floors and bathrooms were dirty, the previous guests' bedding was still there, etc. I contacted customer service and as we patiently waited, they were unable to provide a cleaning service. An hour and half later, we were sent to another property that was not as nice (full-sized beds instead of king-sized beds, one bathroom instead of two, also less expensive) and we were told we could only stay one night there and we'd have to move out the next morning. This was very inconvenient because my son was headed for surgery early in the morning. We had to pack up early in the morning and then after his surgery, we had to sit in the parking lot as our original place, The Jasmine, was being cleaned. Customer service promised some compensation and a call back from a manager. After two weeks of endless calls to customer service and numerous exchanged texts, I never received one call from a manager or the promised compensation. Customer service made numerous promises that a manager would contact me but that never happened. BEWARE - IF YOU HAVE ANY ISSUES WITH A LOWKL PROPERTY DURING YOUR STAY - DON'T EXPECT ANY RESPONSE FROM A MANAGER.

Poor experience. Check in info wasnt provided 24 hrs, had to reach out for the info. All of the info had an address for the "Jasmine" the actual property was across the street. That was a surprise at 10 pm when we tried to get into our unit. When they finally figured out where we should be, staff member sent me property info showing we were staying at the "Victoria". I was very unhappy as at best its confusing and at worst intentionally deceptive. Spoke to manager Karen she said they use the same reservation system and both the properties are considered the "Jasmine." She didnt seem too concerned, didn't apologize and was not understanding that i was unhappy as everything they provided had a diff address and property name (how would we ever know we were dtsying across the street). Never even got into the other issues with Karen as it was clear she didnt care about our experience. Those issues are: floor was dirty and sandy upon check in, 2 of the 4 dining chairs were broken, little fabric square stools stained, remote for tv in living room missing, batteries dead for remote for bedroom tv, patio furniture removed from all units 2nd day of our stay, shower switches from burning hot to ice cold regardless of settings and sofa bed is not a traditional sofa bed but a weird sectional, trundle that is varying hardness that was extremely uncomfortable. It was disappointing and am surprised at all of the positive reviews. Only positive is the convenient location and parking.

Stood outside in the heat for over an hour to be told that my reservation was never confirmed. And That every room was booked

The management was extremely helpful and responded to text immediately

the suite was spacious and the AC was great. No issues with noise, parking etc. Customer service was done via text and was quick to respond. No-contact check-in was smooth and easy.

Karen and Alex the managers are very nice attentive very helpful and very profesional. Ana housekeeping manager was very helpful and very nice We had a very nice stay we would definitely stay in this property again in the future.

LOWKL does a good job with mid-range extended stay properties. That are all near a beach, reasonably priced and near numerous amenities. I've used them 2-3 times and I'll use them again.

Property was under construction, it was hard to get into. The electronic lock did not work and the lock box worked but not properly. The area was a little sketchy, I could smell weed first thing in the morning and when I came back in the afternoon. But I would stay there again.

Excellent location, safe, quiet, economic, big apartment, clean and convenient for solo or family traveler.

We had a very comfortable stay! We will absolutely be back. Very convenient location, clean and close to the beach! I have nothing but great things to say about the Jasmine by Lowkl.

The property locates in a quiet and safe area. The beach is in walking distance, about half an hour walk. Grocery store and shopping centers and nearby. We enjoyed our stay.

Great place in a neighborhood close to beach, nightlife, shopping etc. I would stay again.

The overall experience was good enough. We were looking for a place with a kitchen, living room and pool not a far drive to the beach. The location was great lots of dining, and shops in walking distsmce. We booked a King Bed and arrived to a Queen. They moved us the next day.....we wished we stayed as the queen bed waz amazing and apt was much cleaner and in better cindition. Our new place had mold on bathroom ceiling and it just looked worn down. The furniture in both places waa cheap and sofas not comfy. The pool and grounds were maintained well and you could smell Jasmine each evening. The price we paid was under $150 so it was a good value. The company Lowkal has many older apt complexes convert to rentals and a a central mgt service that answer the phone and help.

Cute little place in the middle of everything. Very convenient

A great property, very spacious inside with excellent communication. Check in and check out are pretty much automated, and the units are neat and tidy. Definitely within walking distance to lots of shops, restaurants, etc..

Fully equipped kitchen is great. TVs in the living area and bedroom are very convenient. WiFi worked well the whole visit. But the biggest plus is the in-property pool and walkability to bus stops, dining, shopping, and grocery stores. It’s a quick Uber away from the beach and other nightlife as well. It’s not a luxurious stay, but the condo provided beach towels, shampoo, conditioner, body wash and hand soap. The bathroom is small and doesn’t have a vent, so it stays humid.