Name: Sheraton Kuching Hotel
Address: 2, District de Kuching, District de Kuching, MY
Price range: 120 $US–131 $US per night
Rating: 8.77

Ce qu'en disent des voyageurs

D'après les récents avis sur le Sheraton Kuching Hotel, les clients apprécient fréquemment l'emplacement central près du front de mer, les chambres modernes et spacieuses avec des lits confortables et une vue agréable, le personnel accueillant, ainsi qu'un petit déjeuner très apprécié, que beaucoup décrivent comme délicieux ou exceptionnel.

Plusieurs commentaires font état d'un ménage et d'une propreté incohérents, notamment des pénuries de serviettes, du linge défraîchi, des odeurs d'égout ou de moisi, et des problèmes d'entretien occasionnels tels que des robinets qui fuient ou une douche défectueuse. Les commentaires sur le service sont mitigés, avec des signalements d'enregistrements lents, de problèmes d'attribution de chambres et d'une communication irrégulière au restaurant. La piscine est souvent soulignée pour son cadre agréable et sa vue impressionnante sur la ville. Les personnes sensibles aux variations devraient consulter les commentaires récents avant de réserver.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Plusieurs clients apprécient la vue et l'expérience générale de la piscine.

Avis de voyageur à ce sujet

10

Luke

22 juil. 2024

·

A séjourné 3 nuits

Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.

8

Martino

5 mai 2025

·

A séjourné 4 nuits

Brand new hotel with large rooms and beautiful rooftop pool. The staff is friendly. Sadly we haven't tried neither the restaurant nor the breakfast.

10

chloe

31 oct. 2025

·

A séjourné 1 nuit

The pool was lovely. Veautiful view. The hotel was clean and the staff were friendly

6

Leong

15 juil. 2024

·

A séjourné 3 nuits

Would have given it a 5 star rating as I was very impressed initially with the service, room condition, etc. As I stayed on then i realised there are a number of issues. Though it is a less than a year old the hotel has certain areas barricaded due to repairs? or structure not completed? Phone line for the whole hotel was completely out of service from 12 - 13 July. Then I discovered that amongst the 3 rooms we (friends) stayed in and we all booked the same Superior rooms, my room and another friend's were on the 7 and 5 levels. The other friend was on level 10 with better view. To add insult to injury, his room has a coffee making machine. Room service was also another issue. Bath towels not replaced though left on the floor, found them hanging up again, face towels were absent and even floor mat/towel was missing. Even tea packets were not replaced even though container was empty. All these happened on different occasions. Seriously we (all of us) had decided we would not stay here on our next return. We had stayed in other so-called not 5 star hotels in Kuching but as bad as this.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis sont mitigés : plusieurs commentaires font état d'un ménage incohérent, de pénuries de serviettes, de linge défraîchi, d'odeurs d'égout ou de moisi, et d'occasions où le nettoyage a été oublié. Quelques clients ont trouvé l'hôtel propre, mais beaucoup ont demandé des améliorations de l'entretien des chambres.

Avis de voyageur à ce sujet

10

Luke

22 juil. 2024

·

A séjourné 3 nuits

Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.

8

May

31 oct. 2024

·

A séjourné 10 nuits

Their service stood out. Always ready to assist and accomodate. Housekeeping needs to do beater. Daily room cleaning is inconsistent. Towels were a hit and missed. On some days the room was immaculately cleaned and tidied up while on other days it looked like a rushed job.

10

chloe

31 oct. 2025

·

A séjourné 1 nuit

The pool was lovely. Veautiful view. The hotel was clean and the staff were friendly

4

Ng

14 juil. 2024

·

A séjourné 3 nuits

The hotel is not ready to receive guests. The room was shaggily done and dont supply enough towel. We have to call room service for more towel. On another occasion there were no bath towel. It dont even have masking tape or sting even asked. It is a complete disastrous stay.

8

Laura Marie

8 déc. 2025

·

A séjourné 4 nuits

Great breakfast and location! Room cleanliness could be improved.

6

Jesmie

14 juin 2025

·

A séjourné 1 nuit

Room started to smell albeit a relatively new hotel. Hotel staff service level is extremely poor

6

Russell

26 oct. 2025

·

A séjourné 3 nuits

Room smelt like sewage the moment we entered. Had to repack everything and moved to another room after requesting for a room change. The flush in the new room didn’t work on my third night and had to wait for the repairman around midnight. The staff and service was fantastic though, they did their best to try to make my stay comfortable. Disappointed that I couldn’t register this trip into my Marriot Bonvoy membership too

4

MAS ILLAZREEN

21 nov. 2024

·

A séjourné 3 nuits

Bath tub was leaking, the bed linen was not fresh Moved to another room. Very inconvenient,indeed.

6

Leong

15 juil. 2024

·

A séjourné 3 nuits

Would have given it a 5 star rating as I was very impressed initially with the service, room condition, etc. As I stayed on then i realised there are a number of issues. Though it is a less than a year old the hotel has certain areas barricaded due to repairs? or structure not completed? Phone line for the whole hotel was completely out of service from 12 - 13 July. Then I discovered that amongst the 3 rooms we (friends) stayed in and we all booked the same Superior rooms, my room and another friend's were on the 7 and 5 levels. The other friend was on level 10 with better view. To add insult to injury, his room has a coffee making machine. Room service was also another issue. Bath towels not replaced though left on the floor, found them hanging up again, face towels were absent and even floor mat/towel was missing. Even tea packets were not replaced even though container was empty. All these happened on different occasions. Seriously we (all of us) had decided we would not stay here on our next return. We had stayed in other so-called not 5 star hotels in Kuching but as bad as this.

6

KYOJI

17 juin 2024

·

A séjourné 4 nuits

掃除する人がカードキーを持ち去ってしまい\u3000カードキーを再発行してもらった\u30002日目はメイクアップしてねと札を下げていたのに掃除されていなかった

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses et modernes, avec des lits très confortables et une vue impressionnante. Certains clients ont signalé des problèmes d'entretien tels que des robinets qui fuient ou une douche défectueuse.

Avis de voyageur à ce sujet

8

Martino

5 mai 2025

·

A séjourné 4 nuits

Brand new hotel with large rooms and beautiful rooftop pool. The staff is friendly. Sadly we haven't tried neither the restaurant nor the breakfast.

10

hani

27 janv. 2026

·

A séjourné 2 nuits

Gorgeous room, the most comfortable bed, pillows and duvet. Great location. Wonderful staff especially Sheryl (something like that), who checked me in. She was very sweet and pleasant. I will definitely stay here again!

2

Jesmie

7 août 2025

·

A séjourné 1 nuit

Pillow was not comfortable, i had neck pain the next day for the entire day. Shower head wasn’t functioning too.

10

Erviana

6 nov. 2025

·

A séjourné 2 nuits

Great and spacious room

10

Nai Liang Joel

23 nov. 2025

·

A séjourné 2 nuits

Spectacular view from room on the 21st floor. Very spacious and elegant interior design. Super comfortable bed and linen.

10

Herbe

16 sept. 2024

·

A séjourné 2 nuits

Buena ubicacion, vista y comodidad

10

Tony

8 déc. 2023

·

A séjourné 1 nuit

The view

10

Chao Yang

10 févr. 2024

·

A séjourné 2 nuits

new hotel...

10

Yin Keow

9 août 2025

·

A séjourné 5 nuits

I have not subscribed in the Breakfast option, as my work required to leave the hotel early. However, it's convenient to access to local food around the hotel, it's all walking distance. The Bed was comfortable. i sleep like baby everynight. i have spent a week in the hotel. Nothing to nitpick. Overall, its a good choice of hotel

10

Khalik

14 avr. 2024

·

A séjourné 5 nuits

The service is great. The size of the room is moderate.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

De nombreux clients complimentent l'équipe sympathique et serviable et le personnel attentif du petit déjeuner. Cependant, les commentaires mentionnent également des enregistrements lents, des erreurs d'attribution de chambres, des recommandations ou une communication irrégulières au restaurant et une réactivité incohérente.

Avis de voyageur à ce sujet

8

Martino

5 mai 2025

·

A séjourné 4 nuits

Brand new hotel with large rooms and beautiful rooftop pool. The staff is friendly. Sadly we haven't tried neither the restaurant nor the breakfast.

2

murai

13 nov. 2024

·

A séjourné 1 nuit

Check in was very very slow.

10

hani

27 janv. 2026

·

A séjourné 2 nuits

Gorgeous room, the most comfortable bed, pillows and duvet. Great location. Wonderful staff especially Sheryl (something like that), who checked me in. She was very sweet and pleasant. I will definitely stay here again!

6

Jervis

28 janv. 2026

·

A séjourné 5 nuits

The room wasn’t assigned as requested. The hotel extended the previous guest staying in the room requested beyond the check in time. This is the third time this has happened

10

Kai Wing

16 juil. 2024

·

A séjourné 4 nuits

Good location and services. It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge.

10

Richard

12 sept. 2025

·

A séjourné 1 nuit

Really beautiful hotel, fantastic friendly and helpful staff. Delicious breakfast

6

Kathleen

7 juil. 2025

·

A séjourné 4 nuits

What should have been a pleasant stay was marred by an incident that could have been resolved in a minute but wasn’t. I accidentally broke a drinking glass in my room. I rang for Housekeeping to come and clear the mess. It took them 30 mins. to do so, but in the meantime they rang me to say I would be charged for breaking the glass. My understanding is that hotels treat such incidents as minor and they would absorb the cost of a broken glass. Anyway, when the cleaner came to my room he was armed with a vacuum cleaner and a plastic bag. He proceed to pick up the broken glass by hand and I told him to use a brush or he could cut himself. He then left and came back with a rag and swept up the glass with it. I thought ‘Gosh, Sheraton can’t afford a brush?” I decided to mention this incident to Customer Services. I sent them 2 emails but, to date, have not received a response. On checking out I mentioned this to the receptionist and he said that it was Sheraton’s policy to charge guests for breaking glasses. I googled this but found that it was not so. Is this a policy of Kuching Sheraton only? Also, i noticed on my first stay there the concierge and his team were most welcoming, friendly and helpful,. But on this 2nd visit I noticed they only attended to VIPs and those who pulled up in Mercs or BMWs, not those in Grab Protons. I’ll think twice about staying there again.

2

Jesmie

7 août 2025

·

A séjourné 1 nuit

Location is good. However service is terrible and they treat customers who booked via hotels.com as second class customers

10

Chia Hwei Celine

9 août 2025

·

A séjourné 1 nuit

Convenient location in the heart of the city. Within walking distance to the Kuching Waterfront and the usual tourist spots. Hotel staff are generally helpful and friendly. 1 receptionist who weren't so forthcoming with making recommendations, appears a bit clueless and lacking in initiative when I asked what is there to see within walking distance around the hotel. 1 restaurant staff also failed to inform me that an item on the menu was not available and did so only after I have waited nearly 30mins for my food. I think these 2 instances are where further customer training could be enhanced further.

10

Melanie

3 juil. 2025

·

A séjourné 6 nuits

Amazing hotel with super friendly staff

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est un atout majeur : central, avec un accès facile à pied au front de mer de Kuching, aux sites touristiques et aux restaurants locaux.

Avis de voyageur à ce sujet

10

Luke

22 juil. 2024

·

A séjourné 3 nuits

Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.

10

hani

27 janv. 2026

·

A séjourné 2 nuits

Gorgeous room, the most comfortable bed, pillows and duvet. Great location. Wonderful staff especially Sheryl (something like that), who checked me in. She was very sweet and pleasant. I will definitely stay here again!

10

REMI

22 mars 2025

·

A séjourné 4 nuits

Très bel hôtel, très pratique à deux pas du centre de la ville

10

Rebecca

3 août 2025

·

A séjourné 2 nuits

Hotel is mew and near amenities. It’s safe and clean.

10

Herbe

16 sept. 2024

·

A séjourné 2 nuits

Buena ubicacion, vista y comodidad

10

Mohamad Yusof

19 sept. 2024

·

A séjourné 3 nuits

Near enough to waterfrong

8

Laura Marie

8 déc. 2025

·

A séjourné 4 nuits

Great breakfast and location! Room cleanliness could be improved.

10

Wan Khairul Azmir

1 sept. 2025

·

A séjourné 2 nuits

Nak ke mana man pon senang

10

Chia Hwei Celine

9 août 2025

·

A séjourné 1 nuit

Convenient location in the heart of the city. Within walking distance to the Kuching Waterfront and the usual tourist spots. Hotel staff are generally helpful and friendly. 1 receptionist who weren't so forthcoming with making recommendations, appears a bit clueless and lacking in initiative when I asked what is there to see within walking distance around the hotel. 1 restaurant staff also failed to inform me that an item on the menu was not available and did so only after I have waited nearly 30mins for my food. I think these 2 instances are where further customer training could be enhanced further.

10

Yin Keow

9 août 2025

·

A séjourné 5 nuits

I have not subscribed in the Breakfast option, as my work required to leave the hotel early. However, it's convenient to access to local food around the hotel, it's all walking distance. The Bed was comfortable. i sleep like baby everynight. i have spent a week in the hotel. Nothing to nitpick. Overall, its a good choice of hotel

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit déjeuner reçoit régulièrement des éloges pour son goût et sa qualité. Les problèmes mineurs incluent une communication lente concernant les articles indisponibles et un choix limité de sauces pour salade.

Avis de voyageur à ce sujet

10

Luke

22 juil. 2024

·

A séjourné 3 nuits

Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.

10

Melissa

10 juin 2024

·

A séjourné 3 nuits

Beautiful hotel, breakfast was amazing! Staff very friendly and helpful

10

Kai Wing

16 juil. 2024

·

A séjourné 4 nuits

Good location and services. It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge.

10

Richard

12 sept. 2025

·

A séjourné 1 nuit

Really beautiful hotel, fantastic friendly and helpful staff. Delicious breakfast

10

SHARUL AZHAR

16 sept. 2024

·

A séjourné 1 nuit

Sarapan pagi yg terbaik

8

Laura Marie

8 déc. 2025

·

A séjourné 4 nuits

Great breakfast and location! Room cleanliness could be improved.

10

Chia Hwei Celine

9 août 2025

·

A séjourné 1 nuit

Convenient location in the heart of the city. Within walking distance to the Kuching Waterfront and the usual tourist spots. Hotel staff are generally helpful and friendly. 1 receptionist who weren't so forthcoming with making recommendations, appears a bit clueless and lacking in initiative when I asked what is there to see within walking distance around the hotel. 1 restaurant staff also failed to inform me that an item on the menu was not available and did so only after I have waited nearly 30mins for my food. I think these 2 instances are where further customer training could be enhanced further.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	123 $US
février	118 $US
mars	124 $US
avril	127 $US
mai	118 $US
juin	117 $US
juillet	126 $US
août	138 $US
septembre	116 $US
octobre	182 $US
novembre	124 $US
décembre	125 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $128	19 $128	20 $127	21 $131	22 $131	23 $126	24 $126
25 $125	26 $125	27 $125	28 $125	29 $125	30 $126	31 $126

di	lu	ma	me	je	ve	sa
1 $120	2 $120	3 $120	4 $120	5 $120	6 $120	7 $120
8 $125	9 $125	10 $125	11 $130	12 $130	13 $120	14 $120
15 $120	16 $120	17 $120	18 $120	19 $122	20 $122	21 $127
22 $124	23 $122	24 $122	25 $122	26 $122	27 $124	28 $126
29 $120	30 $120

Sheraton Kuching Hotel

Prix pour Sheraton Kuching Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Deluxe, 2 lits une place

Suite Présidentielle, 1 très grand lit

Chambre Supérieure, 2 lits une place, vue ville

Suite Exécutive, 1 chambre

Chambre Supérieure, 1 très grand lit, vue ville

Chambre Club, 2 lits une place

Chambre Club, 1 très grand lit

Suite Junior, 1 chambre

Chambre Deluxe, 1 très grand lit

Chambre « Premier », 1 très grand lit, vue ville

Avis des voyageurs sur Sheraton Kuching Hotel

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir