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Best Western Plus Hotel Koeln City

$177

/ night

Avg. for September

Best Western Plus Hotel Koeln City - Image 1

Best Western Plus Hotel Koeln City - Room

Best Western Plus Hotel Koeln City - Room

Best Western Plus Hotel Koeln City - Restaurant

Best Western Plus Hotel Koeln City - Bathroom

Select dates to see prices and availability

$177

/ night

Avg. for September

Monthly average prices

Nightly prices at Best Western Plus Hotel Koeln City average $118 in April, the cheapest month, and $181 in October, the most expensive, based on the last 12 months.

Average nightly price at Best Western Plus Hotel Koeln City by month, last 12 months (USD)
Month	Average price
January	$120
February	$176
March	$138
April	$118
May	$148
June	$162
July	$130
August	$158
September	$177
October	$181
November	$159
December	$159

Most expensive: October (~$181)

Cheapest: April (~$118)

About this property

Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area.

Parking
Restaurant
Non-Smoking Rooms
Business Center
Room Service
Dry Cleaning

Location

Innere Kanalstrasse 15, Cologne, North Rhine-Westphalia, Germany

Melaten-Friedhof (0.2 miles)

Museum of East Asian Art (0.4 miles)

University of Cologne (0.4 miles)

Stadtgarten (0.7 miles)

Colonius (0.7 miles)

Volkstheater Millowitsch (0.8 miles)

More location info

Guest reviews

8.5

Very good

Based on 1,012 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Best Western Plus Hotel Koeln City, travelers frequently praise clean, modern rooms and comfortable beds, while noting higher on-site parking fees, contactless check-in that not everyone likes, and a location slightly outside central Cologne.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

At Best Western Plus Hotel Koeln City, travelers frequently praise clean, modern rooms and comfortable beds, while noting higher on-site parking fees, contactless check-in that not everyone likes, and a location slightly outside central Cologne.

Many highlight the well-equipped gym and sauna. Breakfast is generally well liked for variety, though several guests found it expensive or were disappointed by the eggs. Service is often friendly, but reports of slow or unhelpful reception and occasional housekeeping or maintenance issues also appear. Expect a clean, business-style stay with solid amenities just outside the center.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available but frequently described as expensive. Guests like the well-equipped gym and sauna (extra fee) and the bar/lounge, though a few mentioned elevator problems.

Related guest reviews

10

Carina

Jun 7, 2025

·

Stayed 2 nights

Bra hotell med parkeringsgarage. Trevlig bar. Bra läge,

Bra hotell med parkeringsgarage. Trevlig bar. Bra läge,

8

Ozan

Jun 27, 2025

·

Stayed 1 night

Best western hotel is big hotel in Cologne Ehrenfeld area Staff in reception and bar are kind people. Special thanks to Cenk from bar The only problem was the elevators were not working properly so I had to walk the stairs most of the time Staff is kon

Best western hotel is big hotel in Cologne Ehrenfeld area Staff in reception and bar are kind people. Special thanks to Cenk from bar The only problem was the elevators were not working properly so I had to walk the stairs most of the time Staff is kon

8

Davor

Dec 6, 2023

·

Stayed 1 night

Insgesamt gut. Preise für Frühstück und Abendessen sind relativ teuer. Parken kostet 20 € pro Tag. Frühstück 25 €. Abendessen, z.b. Fleischgerichte über 30 € teilweise knapp 40 €, Currywurst 19,90 € ist sportlich. Fitnessraum ist im Preis integriert und sehr gut. Sauna ist eine vorhanden, jedoch mit knapp 10 € extra bepreist was aus meiner Sicht auch diskutabel ist.

Insgesamt gut. Preise für Frühstück und Abendessen sind relativ teuer. Parken kostet 20 € pro Tag. Frühstück 25 €. Abendessen, z.b. Fleischgerichte über 30 € teilweise knapp 40 €, Currywurst 19,90 € ist sportlich. Fitnessraum ist im Preis integriert und sehr gut. Sauna ist eine vorhanden, jedoch mit knapp 10 € extra bepreist was aus meiner Sicht auch diskutabel ist.

6

peter

Feb 22, 2026

·

Stayed 1 night

parkgebühren von 25 euro für ein auto auf dem hoteleigenen parkatz pro nacht ??? DAS IST ABZOCKE

parkgebühren von 25 euro für ein auto auf dem hoteleigenen parkatz pro nacht ??? DAS IST ABZOCKE

8

Silvia

Jan 17, 2025

·

Stayed 1 night

Für die Anreise mit dem Auto hervorragend, zahlreiche, kostenpflichtige Patkplätze vorhanden. S-Bahn vor der Tür. Zimmer sauber, gut eingerichtet. Trotz Lage vor Hauptverkehrsstraße sehr ruhig. Personal freundlich und sehr hilfsbereit. Gerne wieder.

Für die Anreise mit dem Auto hervorragend, zahlreiche, kostenpflichtige Patkplätze vorhanden. S-Bahn vor der Tür. Zimmer sauber, gut eingerichtet. Trotz Lage vor Hauptverkehrsstraße sehr ruhig. Personal freundlich und sehr hilfsbereit. Gerne wieder.

8

Riccardo

Dec 18, 2022

·

Sehr schönes Flair in der Bar und in der Lounge. Reichhaltiges und abwechslungsreiches Frühstück.

Sehr schönes Flair in der Bar und in der Lounge. Reichhaltiges und abwechslungsreiches Frühstück.

8

Andre

Aug 27, 2024

·

Stayed 1 night

Duschkopf war leider undicht. Raum war durch Klima zu stark runtergekühlt. Eier beim Frühstück haben garnicht geschmeckt. Ich vermute dass es aus dem Tetrapak kam. Hotel sonst sehr schön und modern. Super Fitness und Wellnessbereich.

Duschkopf war leider undicht. Raum war durch Klima zu stark runtergekühlt. Eier beim Frühstück haben garnicht geschmeckt. Ich vermute dass es aus dem Tetrapak kam. Hotel sonst sehr schön und modern. Super Fitness und Wellnessbereich.

10

Karsten

Oct 29, 2025

·

Stayed 2 nights

Sehr schöne und gepflegte Zimmer, sehr sehr gutes ubd umfangreiches Frühstück. Sehr teure aber gute Parkmöglichkeiten. Self checkin ist fürchterlich, jedoch Personal da.

Sehr schöne und gepflegte Zimmer, sehr sehr gutes ubd umfangreiches Frühstück. Sehr teure aber gute Parkmöglichkeiten. Self checkin ist fürchterlich, jedoch Personal da.

8

Søren

Jan 23, 2026

·

Stayed 2 nights

Et rigtig godt business-hotel, som lever op til det, man har brug for på en forretningsrejse. Værelset var fint, rent og pænt indrettet, og sengen var virkelig god. Hotellet har et veludstyret fitnessområde, som passer perfekt til et effektivt business-workout, samt sauna til afslapning efter dagen. Restaurant og morgenmad var udmærket og af god kvalitet. Derudover er parkeringsforholdene rigtig gode med P-kælder. Et hotel jeg helt klart vil benytte igen på min næste forretningsrejse.

Et rigtig godt business-hotel, som lever op til det, man har brug for på en forretningsrejse. Værelset var fint, rent og pænt indrettet, og sengen var virkelig god. Hotellet har et veludstyret fitnessområde, som passer perfekt til et effektivt business-workout, samt sauna til afslapning efter dagen. Restaurant og morgenmad var udmærket og af god kvalitet. Derudover er parkeringsforholdene rigtig gode med P-kælder. Et hotel jeg helt klart vil benytte igen på min næste forretningsrejse.

8

Clarissa

Jun 7, 2025

·

Stayed 1 night

Gutes (Tagungs-)Hotel, sehr bequeme Betten, sauberes Badezimmer mit Badewanne! Sehr komfortabler Aufenthalt. Parkplatz leider völlig überteuert - 24€/24h! In der näheren Umgebung gibt es Parkhäuser für 8-9€/24h

Gutes (Tagungs-)Hotel, sehr bequeme Betten, sauberes Badezimmer mit Badewanne! Sehr komfortabler Aufenthalt. Parkplatz leider völlig überteuert - 24€/24h! In der näheren Umgebung gibt es Parkhäuser für 8-9€/24h

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally very clean. A few guests noted housekeeping lapses or unpleasant odors in hallways and elevator lobbies.

Related guest reviews

10

Patrick

Nov 17, 2025

·

Stayed 1 night

Zimmer sauber und ausreichend groß. Gute Betten. Frühstück hervorragend. Die Brötchen hätten etwas frischer sein können.

Zimmer sauber und ausreichend groß. Gute Betten. Frühstück hervorragend. Die Brötchen hätten etwas frischer sein können.

8

Søren

Dec 13, 2025

·

Stayed 3 nights

Very clean and good hotel. The breakfast was under middle. Very good chef that can destroy eggs in so many various way😥 That is a new rekord for us. Not even the scramble eggs was edible.

Very clean and good hotel. The breakfast was under middle. Very good chef that can destroy eggs in so many various way😥 That is a new rekord for us. Not even the scramble eggs was edible.

10

Olivier

Nov 15, 2025

·

Stayed 3 nights

Pas de ménage pendant trois jours on s habitue à tout

Pas de ménage pendant trois jours on s habitue à tout

10

Peter

Dec 19, 2025

·

Stayed 2 nights

Room clean Staff polite

Room clean Staff polite

8

Wanjiru

Aug 9, 2025

·

Stayed 2 nights

Der Aufenthalt im Hotel war insgesamt sehr angenehm. Zimmer, Service und Ausstattung waren durchweg überzeugend. Allerdings fiel ein starker, unangenehmer Geruch im Eingangsbereich sowie in den Aufzugsvorräumen auf jeder Etage auf – insbesondere vor den Türen, die zu den Zimmern führen. Der Geruch erinnerte an ein Problem mit der Kanalisation und trübte leider den ansonsten positiven Gesamteindruck.

Der Aufenthalt im Hotel war insgesamt sehr angenehm. Zimmer, Service und Ausstattung waren durchweg überzeugend. Allerdings fiel ein starker, unangenehmer Geruch im Eingangsbereich sowie in den Aufzugsvorräumen auf jeder Etage auf – insbesondere vor den Türen, die zu den Zimmern führen. Der Geruch erinnerte an ein Problem mit der Kanalisation und trübte leider den ansonsten positiven Gesamteindruck.

6

Silje

Mar 28, 2024

·

Stayed 1 night

Helt greit hotell. Litt slitt bad og renholdet kunne vært litt bedre men helt ok. Hard seng.

Helt greit hotell. Litt slitt bad og renholdet kunne vært litt bedre men helt ok. Hard seng.

6

Ulrich

Aug 31, 2025

·

Stayed 2 nights

Zimmer wurde trotz vorheriger Anmeldung an der Rezeption nicht gemacht. Man kann Verzehr nicht auf Zimmerrechnung schreiben Am Wochenende nur eine kleine begrenzte Karte im Restaurant. Alles sehr anonym

Zimmer wurde trotz vorheriger Anmeldung an der Rezeption nicht gemacht. Man kann Verzehr nicht auf Zimmerrechnung schreiben Am Wochenende nur eine kleine begrenzte Karte im Restaurant. Alles sehr anonym

10

acelya

Oct 13, 2024

·

Stayed 1 night

Het was een uitstekend fijn en schoon hotel. Zeker een aanrader!

Het was een uitstekend fijn en schoon hotel. Zeker een aanrader!

10

Ruben

Feb 14, 2025

·

Stayed 1 night

Sauberes, gut eingerichtets Hotel mit netten Personal und Zentrumsnähe.

Sauberes, gut eingerichtets Hotel mit netten Personal und Zentrumsnähe.

10

Amelia

Jun 19, 2024

·

Stayed 1 night

Clean and modern facilities. Friendly staff.

Clean and modern facilities. Friendly staff.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, modern and quiet with comfortable beds. Some guests mentioned drawbacks such as bathtub-shower setups and faulty fixtures, temperature or AC issues, hard mattresses or single duvets, and limited in-room charging.

Related guest reviews

10

Ditte Wozniak

Jul 4, 2024

·

Stayed 1 night

Big rooms, Nice and clean

Big rooms, Nice and clean

6

Nick

Feb 14, 2023

·

Stayed 1 night

Very nice place and helpful staff the only issue I had which to me was a big issue was the double beds only have single duvets on them which were very uncomfortable throughout the night, breakfast was nice and plenty of choices

Very nice place and helpful staff the only issue I had which to me was a big issue was the double beds only have single duvets on them which were very uncomfortable throughout the night, breakfast was nice and plenty of choices

10

Florian

Nov 4, 2025

·

Stayed 2 nights

Ich hatte ein tolles, geräumiges Zimmer mit einem sehr bequemen Bett. Am Wochenende war es ruhig, auch nachts. Nur die Baugeräusche am Montagmorgen waren etwas störend, da hätte ich mir einen Hinweis gewünscht. Das Frühstück am Sonntag war hervorragend, auch etwas später gab es noch eine große Auswahl und die Speisen waren frisch und warm - allein die 28 Euro p. P. sind mE etwas hoch, wenngleich durchaus gerechtfertigt. Ich würde wieder ein Zimmer dort buchen.

Ich hatte ein tolles, geräumiges Zimmer mit einem sehr bequemen Bett. Am Wochenende war es ruhig, auch nachts. Nur die Baugeräusche am Montagmorgen waren etwas störend, da hätte ich mir einen Hinweis gewünscht. Das Frühstück am Sonntag war hervorragend, auch etwas später gab es noch eine große Auswahl und die Speisen waren frisch und warm - allein die 28 Euro p. P. sind mE etwas hoch, wenngleich durchaus gerechtfertigt. Ich würde wieder ein Zimmer dort buchen.

10

María

Aug 2, 2025

·

Stayed 1 night

Cama muy cómoda y habitación espaciosa.

Cama muy cómoda y habitación espaciosa.

6

Carolyne

Jun 21, 2024

·

Stayed 3 nights

For a Best Western Plus it was just OK. Unable to lock shower head it kept sliding down. Bath tub was very slippery & dangerous for older guest. Last night our refrigerator was not restocked as promised. Reluctant to go back to that hotel.

For a Best Western Plus it was just OK. Unable to lock shower head it kept sliding down. Bath tub was very slippery & dangerous for older guest. Last night our refrigerator was not restocked as promised. Reluctant to go back to that hotel.

4

nathan

Apr 3, 2024

·

Stayed 4 nights

a/c did not work the entire time i was there.

a/c did not work the entire time i was there.

8

Alexander

Dec 3, 2025

·

Stayed 1 night

Tills Zimmer, bequeme Betten.

Tills Zimmer, bequeme Betten.

8

Ozan

Mar 1, 2025

·

Stayed 1 night

Big BW hotel in the calm neighborhood of Ehrenfeld, Cologne. Hotel is clean, reception desk ladies helfpul.. My complaint is about temperature of the room, which I complo also to the reception. They said it was normal but it was not.. so i believe i will not prefer the hotel during winter times

Big BW hotel in the calm neighborhood of Ehrenfeld, Cologne. Hotel is clean, reception desk ladies helfpul.. My complaint is about temperature of the room, which I complo also to the reception. They said it was normal but it was not.. so i believe i will not prefer the hotel during winter times

6

richard

May 9, 2022

·

Stayed 1 night

Absolutely no USB charging capability in-room. For 2022 this is a major shortcoming.

Absolutely no USB charging capability in-room. For 2022 this is a major shortcoming.

10

Zeljko

Jul 22, 2025

·

Stayed 1 night

Very good experience. Big room with big comfort bed for good rest. Kind staff and parking with enough free lots.

Very good experience. Big room with big comfort bed for good rest. Kind staff and parking with enough free lots.

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly and helpful, and digital/contactless check-in works for many. However, multiple reviews cite slow or unresponsive reception, language and VIP-benefit issues, and poor handling of some requests.

Related guest reviews

8

Alexander

Mar 17, 2024

·

Stayed 2 nights

Eine in Arroganz und Inkompetenz schwer zu schlagende Rezeptionistin. Schon vor unserem Aufenthalt (Fr-So) wurde ich telefonisch; von einer weiblichen Stimme mit spanischem Aktenz, falsch und unhöflich "abgefrühstückt". Ihre Ahnungslosigkeit ist jedoch mit einem gefährlichen maß an überschüssigem Selbstbewusstsein gepaart. So wurde mir gesagt, dass meine Begleitung und ich das Zimmer nur beziehen können wenn wir ein Zustellbett ins Zimmer stellen lassen. Eine Nutzung des Zimmers mit 3 Personen sei nicht zulässig ohne dieses extra Bett. Später stellte sich jedoch raus, dass es auch völlig in Ordnung war das Zimmer (wie erwartet) zu 3. Nutzen zu dürfen OHNE es sinnlos mit einem extra Bett zuzustellen was den Aufenthalt behindert hätte und einem Angestellten unnötog Arbeit bereitet hätte. Während des Check-In\'s habe ich dann ein Gesicht zu der Stimme bekommen. Eine sehr arrogante junge Frau die "Kunde ist König" eher als "Kunde ist Kröte" interpretiert. Fragen die gestellt wurden sind wieder inhaltlich falsch beantwortet worden (ob ich Frühstück buchen MUSS) wo zum Glück einer Ihrer Kollegen höflich und Nett ausgeholfen hat und uns ausgeholfen hat nicht unnötig einen Aufpreis zu zahlen der nicht nötig gewesen ist. Am 2. TAG wollten wir dann in die Hotelsaune. Long story short standen wir 1h in der Kälte weil die Dame beim Öffnen der Sauna die tür hinter sich zugezogen hat. Bei einer beschwerde in der Rezeption ist sie dann Ausfällig gegenüber meiner Begleitung geworden

Eine in Arroganz und Inkompetenz schwer zu schlagende Rezeptionistin. Schon vor unserem Aufenthalt (Fr-So) wurde ich telefonisch; von einer weiblichen Stimme mit spanischem Aktenz, falsch und unhöflich "abgefrühstückt". Ihre Ahnungslosigkeit ist jedoch mit einem gefährlichen maß an überschüssigem Selbstbewusstsein gepaart. So wurde mir gesagt, dass meine Begleitung und ich das Zimmer nur beziehen können wenn wir ein Zustellbett ins Zimmer stellen lassen. Eine Nutzung des Zimmers mit 3 Personen sei nicht zulässig ohne dieses extra Bett. Später stellte sich jedoch raus, dass es auch völlig in Ordnung war das Zimmer (wie erwartet) zu 3. Nutzen zu dürfen OHNE es sinnlos mit einem extra Bett zuzustellen was den Aufenthalt behindert hätte und einem Angestellten unnötog Arbeit bereitet hätte. Während des Check-In\'s habe ich dann ein Gesicht zu der Stimme bekommen. Eine sehr arrogante junge Frau die "Kunde ist König" eher als "Kunde ist Kröte" interpretiert. Fragen die gestellt wurden sind wieder inhaltlich falsch beantwortet worden (ob ich Frühstück buchen MUSS) wo zum Glück einer Ihrer Kollegen höflich und Nett ausgeholfen hat und uns ausgeholfen hat nicht unnötig einen Aufpreis zu zahlen der nicht nötig gewesen ist. Am 2. TAG wollten wir dann in die Hotelsaune. Long story short standen wir 1h in der Kälte weil die Dame beim Öffnen der Sauna die tür hinter sich zugezogen hat. Bei einer beschwerde in der Rezeption ist sie dann Ausfällig gegenüber meiner Begleitung geworden

8

Stuart

May 4, 2025

·

Stayed 3 nights

The hotel was in a perfect location for the convention I was attending. Nice quiet area. Not to far from local transportation. Reception staff were excellent with customer service and really helpful on checking out as my ordered taxi didn't know to go. But the evening night/early reception gentlemen gave him the right directions. The two young gentlemen on the bar during my stay were extremely helpful and offered two different types of alcohol free beer. The only negative was Saturday evening where you had a technical issue. This was regarding no option to purchase evening meals, drinks as it was cash only. Especially as I was at a very busy convention and didn't have time to eat.. Therefore had to go into the centre of Köln to find a restaurant to eat. This was the only negative to a good stay.

The hotel was in a perfect location for the convention I was attending. Nice quiet area. Not to far from local transportation. Reception staff were excellent with customer service and really helpful on checking out as my ordered taxi didn't know to go. But the evening night/early reception gentlemen gave him the right directions. The two young gentlemen on the bar during my stay were extremely helpful and offered two different types of alcohol free beer. The only negative was Saturday evening where you had a technical issue. This was regarding no option to purchase evening meals, drinks as it was cash only. Especially as I was at a very busy convention and didn't have time to eat.. Therefore had to go into the centre of Köln to find a restaurant to eat. This was the only negative to a good stay.

6

Wilma

Jun 22, 2024

·

Stayed 1 night

Reception staff were slow and rude. Breakfast staff extremely slow, ordered an omelette which took over 15 minutes and didn’t give me the fillings I asked for.

Reception staff were slow and rude. Breakfast staff extremely slow, ordered an omelette which took over 15 minutes and didn’t give me the fillings I asked for.

10

Erwin

Oct 31, 2025

·

Stayed 1 night

Goed ontbijt, inchecken verliep efficient. Goede faciliteiten. Schone mooie kamers. Kortom een prima prijs- kwaliteit verhouding.

Goed ontbijt, inchecken verliep efficient. Goede faciliteiten. Schone mooie kamers. Kortom een prima prijs- kwaliteit verhouding.

10

Filip

Mar 18, 2024

·

Stayed 2 nights

Stayed for 2 nights, the staff was super nice, also the location is perfect, it is not to far away from the city center, you can reach the center in about 20-25 minutes

Stayed for 2 nights, the staff was super nice, also the location is perfect, it is not to far away from the city center, you can reach the center in about 20-25 minutes

6

Ralf

Feb 14, 2025

·

Stayed 1 night

Zimmer recht neu, sauber. Parkplatz eher teuer, geht außerhalb einfacher. Etwas abgelegen, etwas weiterer Weg zu ÖPNV. Zimmerservice funktioniert nicht, weder per App auf dem Zimmer (man kann bestellen, aber es passiert einfach nichts) noch per Mail vorab. Bitten nach zweiter Decke wird nicht entsprochen. Kontakt über Expedia-App vor Anreise und auch später wird vollständig ignoriert / bleibt unbeantwortet. Ob sich das Expedia unter VIP Access All auf Goldlevel vorgestellt hat? Service buchstäblich nicht vorhanden.

Zimmer recht neu, sauber. Parkplatz eher teuer, geht außerhalb einfacher. Etwas abgelegen, etwas weiterer Weg zu ÖPNV. Zimmerservice funktioniert nicht, weder per App auf dem Zimmer (man kann bestellen, aber es passiert einfach nichts) noch per Mail vorab. Bitten nach zweiter Decke wird nicht entsprochen. Kontakt über Expedia-App vor Anreise und auch später wird vollständig ignoriert / bleibt unbeantwortet. Ob sich das Expedia unter VIP Access All auf Goldlevel vorgestellt hat? Service buchstäblich nicht vorhanden.

10

Ardra

Oct 15, 2025

·

Stayed 1 night

The hotel was really nice and clean. I was in Koln for a weekday concert. The location was not far from the hotel and public transportation is accessible. Has available parking. A contactless check, but staff were still readily available to assist.

The hotel was really nice and clean. I was in Koln for a weekday concert. The location was not far from the hotel and public transportation is accessible. Has available parking. A contactless check, but staff were still readily available to assist.

10

Frank

Mar 17, 2025

·

Stayed 1 night

Schneller und freundlicher Checkinn, gute Parkmöglichkeit, saubere Zimmer

Schneller und freundlicher Checkinn, gute Parkmöglichkeit, saubere Zimmer

6

Arron

Sep 11, 2024

·

Stayed 1 night

I was not able to use the express check in for.some reason it wouod not let me. I stood at the reception desk to ask for help and the man on reception completely ignored me whilst on a phone call for a good 20 mins. He did not indicate he would be woth me shortly, or ask someone else to see me, just didnt look at me. It was very rude and unprofessional.

I was not able to use the express check in for.some reason it wouod not let me. I stood at the reception desk to ask for help and the man on reception completely ignored me whilst on a phone call for a good 20 mins. He did not indicate he would be woth me shortly, or ask someone else to see me, just didnt look at me. It was very rude and unprofessional.

6

TSUKASA

Oct 29, 2025

·

Stayed 1 night

Hotel was clean and comfortable. Breakfast had a good variety, including some German food. However VIP Access benefits were not honoured at all. Almost all communication from the hotel was only in German, except for a booking confirmation (addressed to "Mr/Mrs [LAST_NAME]"), and request for a review. Information relevant to check-in was not available in English, which I found quite unhelpful.

Hotel was clean and comfortable. Breakfast had a good variety, including some German food. However VIP Access benefits were not honoured at all. Almost all communication from the hotel was only in German, except for a booking confirmation (addressed to "Mr/Mrs [LAST_NAME]"), and request for a review. Information relevant to check-in was not available in English, which I found quite unhelpful.

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AI-generated summary based on recent guest reviews

Location

Located slightly outside the center in a quiet area, with tram and S-Bahn stops within walking distance for easy access to the city. Convenient for drivers and reachable to major sights, though some found it a longer walk or ride.

Related guest reviews

8

Jörg

Jun 2, 2024

·

Stayed 2 nights

Gute Anbindung nach 500-700 m laufen. Einkaufsmöglichkeiten leider keine in der näheren Umgebung. Zimmer gut ausgestattet.

Gute Anbindung nach 500-700 m laufen. Einkaufsmöglichkeiten leider keine in der näheren Umgebung. Zimmer gut ausgestattet.

8

Ulrich

Jul 15, 2024

·

Stayed 1 night

Sehr gutes Hotel mit guter Anbindung an öffentliche Verkehrsmittel.

Sehr gutes Hotel mit guter Anbindung an öffentliche Verkehrsmittel.

10

Richard

Aug 21, 2025

·

Stayed 4 nights

Very convenient, close to the park where you can go for running . Safe area

Very convenient, close to the park where you can go for running . Safe area

8

Helen

Apr 1, 2025

·

Stayed 2 nights

A little out of the city but once we had worked out tram stops worked well for us. Comfortable clean room, just what we needed. We parked at a park and ride to avoid costly hotel parking and emissions fee. Worked out €30 for 48 hours rather than €50 at hotel.

A little out of the city but once we had worked out tram stops worked well for us. Comfortable clean room, just what we needed. We parked at a park and ride to avoid costly hotel parking and emissions fee. Worked out €30 for 48 hours rather than €50 at hotel.

8

Silvia

Jan 17, 2025

·

Stayed 1 night

Für die Anreise mit dem Auto hervorragend, zahlreiche, kostenpflichtige Patkplätze vorhanden. S-Bahn vor der Tür. Zimmer sauber, gut eingerichtet. Trotz Lage vor Hauptverkehrsstraße sehr ruhig. Personal freundlich und sehr hilfsbereit. Gerne wieder.

Für die Anreise mit dem Auto hervorragend, zahlreiche, kostenpflichtige Patkplätze vorhanden. S-Bahn vor der Tür. Zimmer sauber, gut eingerichtet. Trotz Lage vor Hauptverkehrsstraße sehr ruhig. Personal freundlich und sehr hilfsbereit. Gerne wieder.

10

Ardra

Oct 15, 2025

·

Stayed 1 night

The hotel was really nice and clean. I was in Koln for a weekday concert. The location was not far from the hotel and public transportation is accessible. Has available parking. A contactless check, but staff were still readily available to assist.

The hotel was really nice and clean. I was in Koln for a weekday concert. The location was not far from the hotel and public transportation is accessible. Has available parking. A contactless check, but staff were still readily available to assist.

8

Ozan

Mar 1, 2025

·

Stayed 1 night

Big BW hotel in the calm neighborhood of Ehrenfeld, Cologne. Hotel is clean, reception desk ladies helfpul.. My complaint is about temperature of the room, which I complo also to the reception. They said it was normal but it was not.. so i believe i will not prefer the hotel during winter times

Big BW hotel in the calm neighborhood of Ehrenfeld, Cologne. Hotel is clean, reception desk ladies helfpul.. My complaint is about temperature of the room, which I complo also to the reception. They said it was normal but it was not.. so i believe i will not prefer the hotel during winter times

8

Elizabeth

Dec 20, 2024

·

Stayed 4 nights

Modern conference hotel with parking available. In a residential area but close to the University, a park and a tram stop into the City centre. Trams very frequent and take about 10 to 15 minutes.

Modern conference hotel with parking available. In a residential area but close to the University, a park and a tram stop into the City centre. Trams very frequent and take about 10 to 15 minutes.

10

Sandesh

Jan 20, 2025

·

Stayed 2 nights

Relaxing place to stay , good room , cannot complain, a bit far away from the christmas markets so had to take an uber but the price was much lesser than the hotels in that area so you win some you lose some

Relaxing place to stay , good room , cannot complain, a bit far away from the christmas markets so had to take an uber but the price was much lesser than the hotels in that area so you win some you lose some

10

John

Jun 26, 2024

·

Stayed 3 nights

Really clean and welcoming hotel. Modern rooms with good facilities, clean and quiet. Ideal location 45 min walk for FC Koln stadium to watch a Euros match. Also about 30 min walk to the city centre which was ideal as away from the hustle and bustle. Would stay here again and recommend with confidence.

Really clean and welcoming hotel. Modern rooms with good facilities, clean and quiet. Ideal location 45 min walk for FC Koln stadium to watch a Euros match. Also about 30 min walk to the city centre which was ideal as away from the hustle and bustle. Would stay here again and recommend with confidence.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely liked for choice, but several guests criticized egg quality and high pricing. On-site dining and bar are generally positive, with isolated issues like a limited weekend menu and a cash-only night.

Related guest reviews

10

Patrick

Nov 17, 2025

·

Stayed 1 night

Zimmer sauber und ausreichend groß. Gute Betten. Frühstück hervorragend. Die Brötchen hätten etwas frischer sein können.

Zimmer sauber und ausreichend groß. Gute Betten. Frühstück hervorragend. Die Brötchen hätten etwas frischer sein können.

10

Jerry

Oct 20, 2024

·

Stayed 1 night

Room was clean and the bed was comfortable. Dinner in the restaurant was nice. Would stay here again.

Room was clean and the bed was comfortable. Dinner in the restaurant was nice. Would stay here again.

6

Fakher

Apr 19, 2025

·

Stayed 5 nights

4 tage mit Frühstück und jeden tag das gleiche Frühstück,,irgendwann denkst du,hattest du lieber ohne Frühstück gebucht ,und das war nicht billig

4 tage mit Frühstück und jeden tag das gleiche Frühstück,,irgendwann denkst du,hattest du lieber ohne Frühstück gebucht ,und das war nicht billig

8

Stuart

May 4, 2025

·

Stayed 3 nights

The hotel was in a perfect location for the convention I was attending. Nice quiet area. Not to far from local transportation. Reception staff were excellent with customer service and really helpful on checking out as my ordered taxi didn't know to go. But the evening night/early reception gentlemen gave him the right directions. The two young gentlemen on the bar during my stay were extremely helpful and offered two different types of alcohol free beer. The only negative was Saturday evening where you had a technical issue. This was regarding no option to purchase evening meals, drinks as it was cash only. Especially as I was at a very busy convention and didn't have time to eat.. Therefore had to go into the centre of Köln to find a restaurant to eat. This was the only negative to a good stay.

The hotel was in a perfect location for the convention I was attending. Nice quiet area. Not to far from local transportation. Reception staff were excellent with customer service and really helpful on checking out as my ordered taxi didn't know to go. But the evening night/early reception gentlemen gave him the right directions. The two young gentlemen on the bar during my stay were extremely helpful and offered two different types of alcohol free beer. The only negative was Saturday evening where you had a technical issue. This was regarding no option to purchase evening meals, drinks as it was cash only. Especially as I was at a very busy convention and didn't have time to eat.. Therefore had to go into the centre of Köln to find a restaurant to eat. This was the only negative to a good stay.

8

Davor

Dec 6, 2023

·

Stayed 1 night

Insgesamt gut. Preise für Frühstück und Abendessen sind relativ teuer. Parken kostet 20 € pro Tag. Frühstück 25 €. Abendessen, z.b. Fleischgerichte über 30 € teilweise knapp 40 €, Currywurst 19,90 € ist sportlich. Fitnessraum ist im Preis integriert und sehr gut. Sauna ist eine vorhanden, jedoch mit knapp 10 € extra bepreist was aus meiner Sicht auch diskutabel ist.

Insgesamt gut. Preise für Frühstück und Abendessen sind relativ teuer. Parken kostet 20 € pro Tag. Frühstück 25 €. Abendessen, z.b. Fleischgerichte über 30 € teilweise knapp 40 €, Currywurst 19,90 € ist sportlich. Fitnessraum ist im Preis integriert und sehr gut. Sauna ist eine vorhanden, jedoch mit knapp 10 € extra bepreist was aus meiner Sicht auch diskutabel ist.

8

Søren

Dec 13, 2025

·

Stayed 3 nights

Very clean and good hotel. The breakfast was under middle. Very good chef that can destroy eggs in so many various way😥 That is a new rekord for us. Not even the scramble eggs was edible.

Very clean and good hotel. The breakfast was under middle. Very good chef that can destroy eggs in so many various way😥 That is a new rekord for us. Not even the scramble eggs was edible.

10

Erwin

Oct 31, 2025

·

Stayed 1 night

Goed ontbijt, inchecken verliep efficient. Goede faciliteiten. Schone mooie kamers. Kortom een prima prijs- kwaliteit verhouding.

Goed ontbijt, inchecken verliep efficient. Goede faciliteiten. Schone mooie kamers. Kortom een prima prijs- kwaliteit verhouding.

10

Aslihan

Dec 31, 2024

·

Stayed 3 nights

Konaklamamiz düsündügümden daha güzel gecti. Odalari temiz konumu cok iyidi. Kahvaltisi mükemmeldi tatli tuzlu sicak soguk cesitleri cok fazla ve lezzetliydi. Herkese tavsiye ederim

Konaklamamiz düsündügümden daha güzel gecti. Odalari temiz konumu cok iyidi. Kahvaltisi mükemmeldi tatli tuzlu sicak soguk cesitleri cok fazla ve lezzetliydi. Herkese tavsiye ederim

8

Takehiro

Jun 23, 2025

·

Stayed 2 nights

Breakfast is good

Breakfast is good

6

Ulrich

Aug 31, 2025

·

Stayed 2 nights

Zimmer wurde trotz vorheriger Anmeldung an der Rezeption nicht gemacht. Man kann Verzehr nicht auf Zimmerrechnung schreiben Am Wochenende nur eine kleine begrenzte Karte im Restaurant. Alles sehr anonym

Zimmer wurde trotz vorheriger Anmeldung an der Rezeption nicht gemacht. Man kann Verzehr nicht auf Zimmerrechnung schreiben Am Wochenende nur eine kleine begrenzte Karte im Restaurant. Alles sehr anonym

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AI-generated summary based on recent guest reviews

10

Josefine

Jul 31, 2026

·

Stayed 2 nights

Very clean and tidy hotel. The staff was very helpful and nice. Wanted to extend our stay with one night and they were very helpful and let us keep our room one more night. The breakfast was good with many options. The parking was a little expensive but worth it since we could park just outside the hotel. I recommend this hotel.

Very clean and tidy hotel. The staff was very helpful and nice. Wanted to extend our stay with one night and they were very helpful and let us keep our room one more night. The breakfast was good with many options. The parking was a little expensive but worth it since we could park just outside the hotel. I recommend this hotel.

10

Murat

May 27, 2026

·

Stayed 2 nights

The room was clean. Crew was helpful. Location was good. Carpark is expensive.

The room was clean. Crew was helpful. Location was good. Carpark is expensive.

8

Alvaro

May 18, 2026

·

Stayed 2 nights

Everything is ok,the staff are nice,the room is clean

Everything is ok,the staff are nice,the room is clean

10

Francis

May 12, 2026

·

Stayed 1 night

Clean & easy to check in, parking is very convenient but can have hidden fees

Clean & easy to check in, parking is very convenient but can have hidden fees

6

Julia

Mar 24, 2026

·

Stayed 1 night

okay

okay

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Best Western Plus Hotel Koeln City

Is parking available at the property?

Self parking is available on-site for a fee of EUR 25 per day. Limited parking spaces are offered, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to noon for a fee of approximately EUR 28 for adults and EUR 14 for children.

Are pets allowed at the property?

Pets are allowed with a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Late check-out may be available for a fee of EUR 30, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Cologne (Ehrenfeld), within a 10-minute drive of Cologne Zoo and RheinEnergieStadion. It is 1.7 mi (2.8 km) from Cologne Cathedral and 17.7 mi (28.5 km) from Phantasialand. Nearby attractions include Melaten-Friedhof (0.3 km), Museum of East Asian Art (0.6 km), and University of Cologne (0.6 km).

What are the policies for guests staying with children?

One child 12 years old or younger stays free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for a fee of EUR 15 per night. Advance request or confirmation may be required for availability.

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Instant AI responses are based on hotel information

Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $171	9 $158	10 $114	11 $140	12 $196
13 $114	14 $180	15 $388	16 $286	17 $131	18 $166	19 $170
20 $111	21 $137	22 $276	23 $364	24 $183	25 $193	26 $220
27 $110	28 $108	29 $131	30 $128

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-09-07: NO DATA
2026-09-08: 171.14488170547486USD
2026-09-09: 158.012915332489USD
2026-09-10: 113.92203195899964USD
2026-09-11: 139.5805525616455USD
2026-09-12: 196.2568150616455USD
2026-09-13: 113.93288866493225USD
2026-09-14: 179.87592621917725USD
2026-09-15: 388.08416506164554USD
2026-09-16: 286.1715214041138USD
2026-09-17: 130.93445467597962USD
2026-09-18: 165.71152613937377USD
2026-09-19: 169.54050182876588USD
2026-09-20: 111.10872594520569USD
2026-09-21: 136.95605921058655USD
2026-09-22: 276.32438268493655USD
2026-09-23: 363.90120739105225USD
2026-09-24: 182.94516310958863USD
2026-09-25: 193.29220701370238USD
2026-09-26: 219.91029544143677USD
2026-09-27: 109.73920216300965USD
2026-09-28: 107.76046993835449USD
2026-09-29: 130.76812710273742USD
2026-09-30: 127.9970150024414USD
2026-10-01: 106.83039439041139USD
2026-10-02: 119.96742545219422USD
2026-10-03: 189.72176993911742USD
2026-10-04: 106.82893973373413USD
2026-10-05: 111.44587810958862USD
2026-10-06: 138.1300026285553USD
2026-10-07: 163.94844676712037USD
2026-10-08: 140.92916121917725USD
2026-10-09: 106.82893973373413USD
2026-10-10: 101.96231486114502USD
2026-10-11: 106.82893973373413USD
2026-10-12: 107.74337772239686USD
2026-10-13: 106.83039439041139USD
2026-10-14: 106.83039439041139USD
2026-10-15: 106.83039439041139USD
2026-10-16: 106.80422830993652USD
2026-10-17: 106.83039439041139USD
2026-10-18: 106.83039439041139USD
2026-10-19: 115.93852316825867USD
2026-10-20: 117.88662777397155USD
2026-10-21: 109.60898378082275USD
2026-10-22: 106.80422830993652USD
2026-10-23: 106.83039439041139USD
2026-10-24: 106.80422830993652USD
2026-10-25: 106.82893973373413USD
2026-10-26: 161.18147689041137USD
2026-10-27: 162.09991518493652USD
2026-10-28: 179.56406201934814USD
2026-10-29: 163.01762615112304USD
2026-10-30: 126.18751966438293USD
2026-10-31: 108.67891710273743USD
2026-11-01: 106.83039439041139USD
2026-11-02: 106.82893973373413USD
2026-11-03: 129.84967993835448USD
2026-11-04: 158.4145070137024USD
2026-11-05: 107.91160344520569USD
2026-11-06: 106.83039439041139USD
2026-11-07: 106.83039439041139USD