Name: WoodSpring Suites Downers Grove - Chicago
Address: 2751 Ogden Ave, Downers Grove, Illinois, USA, Downers Grove, Illinois, US
Price range: 77 $–108 $ per night
Rating: 7.23

Was Gäste sagen

Im WoodSpring Suites Downers Grove - Chicago loben Gäste häufig die neueren, generell sauberen Zimmer mit Küchenzeilen und die günstige, praktische Lage. Wiederkehrende Beschwerden beziehen sich auf minimale Ausstattung, Gebühren für grundlegende Dinge wie Handtücher oder Toilettenpapier sowie begrenzte Öffnungszeiten der Rezeption.

Das Feedback zum Service ist gemischt: Viele erwähnen hilfsbereite Mitarbeiter mit Namen, während andere von unfreundlichen Interaktionen, Schwierigkeiten beim Check-in außerhalb der Öffnungszeiten, Überbuchungen und Zimmeränderungen berichten. Die Zimmer werden als einfach und geräumig mit vollwertigen Kühlschränken und Kochfeldern beschrieben, aber es gibt immer wieder Bedenken bezüglich des Komforts von Bett und Kissen, dünnen Wänden, hellen Zimmern ohne Verdunklungsvorhänge sowie gelegentlichen Gerüchen oder Lärm. Es gibt keine Gastronomie vor Ort, der Lobby-Kaffee kann unzuverlässig sein und mehrere Gäste fanden die Auswahl an Essensmöglichkeiten in der Nähe begrenzt. Insgesamt sollten Sie ein einfaches, saubereres Angebot für längere Aufenthalte erwarten, das Kompromisse bei Ausstattung, Servicequalität und Ruhe erfordert.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Ausstattung ist für einen längeren Aufenthalt einfach: Eine Waschküche steht zur Verfügung, aber mehrere Gäste bemerkten, dass es keinen Eiswürfelautomaten und nur wenige zusätzliche Annehmlichkeiten gibt, wobei Gebühren für Dinge wie Handtücher oder Toilettenpapier anfallen.

Reinigung

Viele Gäste fanden das Hotel und die Zimmer sehr sauber und neuwertig, aber mehrere berichteten von Mängeln wie Haaren im Badezimmer, schmutzigen Handtüchern oder Böden, starken Gerüchen und einem einzelnen Fall von Bettwanzen, der behoben wurde.

Zimmer

Die Zimmer sind einfach und oft geräumig mit Küchenzeilen (voller Kühlschrank und Kochfeld) und eignen sich daher für längere Aufenthalte. Häufige Nachteile sind unbequeme Betten und flache Kissen, dünne Wände und Lärm, helle Zimmer ohne Verdunklungsvorhänge sowie gelegentliche Gerüche.

Dienstleistung

Der Service ist uneinheitlich: Viele Gäste lobten freundliches und hilfsbereites Personal (oft Cindy und Dino), während andere von unfreundlichen Interaktionen, begrenztem Support außerhalb der Öffnungszeiten, Überbuchungen sowie Problemen mit Zimmerkategorien oder der Haustierrichtlinie berichteten.

Ähnliche Gästebewertungen

8

Adrian

6. Mai 2025

·

Aufenthalt am 1 Nacht

I’ve stayed at this property twice already this year, and honestly, it’s been a good choice. If you need to stay in the suburbs for a good price, I recommend this place. The staff isn’t very friendly, but they do their job.

Übersetzen

8

Chad

23. Juni 2025

·

Aufenthalt am 4 Nächte

I'm glad we were able to arrive when we did. (9:30 pm ish)...Wednesday, June 18th....BECASUE... Half an hour later, and we would have been stuck with ZERO way to get to our room. The gentleman (who was working the desk until half an hour later)... informed us that their front desk doesn't stay open after 10 pm. EVER. he did nto indicate that there was any overnight person to help us OR you... Worse, is that had we arrived a DAY later, (Juneteenth), we would have also been on our a**es because the front desk was closed ALL day long. Not a single person was available that day except for a skeleton cleaning staff. And oh yeah, if you want additional towels, sheets, etc, you PAY for them. Another hidden uh-oh. The room we had was beautiful, but the place (being new) smelled like glue and heavy men's cologne.(Which could have been a cleaning product) This property, being an extended stay, had people of all sorts in and around the building. It wasn't ghetto, but... An interesting spiff was that the building was pretty much inaccessible unless you had your room card. You could get to the front desk, but little else, which was reassuring. We weren't really unhappy, we were happy with the price, but there are a few things that they need to BOLD print on any online resources to ensure guests have a pleasant stay and arent left in the hot (which it was), or cold. The shower pressure was also pretty gross, but I attributed that to water saving etc. We rated it as seen to us.

Übersetzen

4

Ernie

26. Juni 2025

·

Aufenthalt am 2 Nächte

The counter was closed when we got there, the lady came out screaming. There were 2 other groups waiting as well. She started screaming at the guy that was knocking on the door trying to get in for their reservation. We got the room and it was as good, until we got to the bathroom. There was a lot of hair all over the counter, someone had trimmed their beard. Housekeeping needs to do a way better job.

Übersetzen

10

Robert

22. Juni 2025

·

Aufenthalt am 2 Nächte

Cindy at the front desk is amazing

Übersetzen

4

Vashanti

6. Aug. 2025

·

Aufenthalt am 4 Nächte

I booked my stay 3 weeks in advance. I received a call the day before asking if I was still coming because they had over booked. I let her k ow we would still be there: The day I arrived to the hotel they told me they were all booked up and there was nothing they could do. They attempted to give me the phone # to other properties to call. I let them know that’s not my responsibility to do since they gave my room away. No one took ownership for the mistake instead each person on the opposite shift blamed the other person. Coming from out of town at 5 pm my family and I had to locate another hotel to stay at. What an inconvenience!

Übersetzen

2

Sultan Ul

7. Okt. 2025

·

Aufenthalt am 1 Nacht

This was my first stay at any Woodspring, and it went very badly because of one person: the front desk old lady. I had booked a room just for one night as a break during a long road trip with my family. When we arrived around 11 PM, all the doors were locked. I had to call the number provided by Expedia, and the lady answered sounding clearly half-asleep. I understand it’s late, but I had already paid for the room. Instead of helping, she started shouting over the phone. She eventually came downstairs and checked us in but kept complaining, saying she hates Expedia and that no Woodspring allows check-in after 10 PM, blaming Expedia for not showing it. However, this was never mentioned anywhere on my booking. Her tone was extremely rude; I honestly felt like I was begging her to let me stay in a room I had already paid for (just becuse I booked it using Expedia). The hotel itself was spotless and well-maintained, truly top-notch. I liked everything about the room and the property, felt too secured as well. But because of that unprofessional and unpleasant experience with the front desk, I would rate this stay 0/5 if possible. To Expedia: if certain hotels have check-in restrictions, please make them clearly visible so customers don’t end up being harassed for using your platform.

Übersetzen

2

Timothy

19. Sept. 2024

·

Aufenthalt am 2 Nächte

Booked this hotel two weeks in advance. Hotel called me at 5pm on day of arrival to cancel my booking! Said they had no rooms available. This left me in the lurch while I was driving from out of state heading to meet someone for dinner, with no time to research alternate options. Person just said 'sorry.' Have stayed in many hundreds of hotels and never had something like this happen. Terribly unprofessional.

Übersetzen

10

Amanda

21. Juni 2025

·

Aufenthalt am 2 Nächte

The gentleman at the front desk was helpful & friendly. The ladies were very attentive & clean. My room was very clean & well accommodating. My only complaint is my pillows were pancakes. Great stay would visit again.

Übersetzen

2

Suada

21. Apr. 2025

·

Aufenthalt am 1 Nacht

DO NOT stay here. If customer service and decent front staff matter to you at all. Firstly they only have someone working the front desk from 9am-9pm and anything after their window is locked so good luck with emergencies. We called the front desk and were instantly turned off by the extremely rude and angry older woman. She works in hospitality you would think she would try to be somewhat composed but she scared the hell out of us with all her yelling! She would get mad at a simple question and upon checking out we called to try to retrieve something we left in a room and I kid you not all I asked was when will someone be at the front desk to help us get it back and she legit screamed so loud over the phone I nearly lost my hearing. I can’t imagine that they are still allowing that woman to have a job there let alone work the front desk. This was the scariest most unhinged encounter at a public establishment I’ve ever had. She will verbally assault you completely unprovoked.

Übersetzen

2

Sergio

25. Mai 2025

·

Aufenthalt am 1 Nacht

This place was not a good experience. There is a lady with a huge attitude problem , I greeted her and she was rude about it. Not to mention check in time is at 3pm but they didn’t have my room ready until 5pm. Very unprofessional place.

Übersetzen

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Praktische Lage in den Vororten in der Nähe wichtiger Autobahnen; gut erreichbar und im Allgemeinen sicher und ruhig. Einige Gäste bemerkten die begrenzten Essensmöglichkeiten in der Nähe.

Gastronomie

Es gibt kein Frühstück oder ein Restaurant vor Ort; der Lobby-Kaffee war unbeständig. Mehrere Gäste waren auf externe Optionen angewiesen, und einige stellten fest, dass die Auswahl in der Nähe begrenzt war.

Monat	Durchschnittspreis
Januar	74 $
Februar	72 $
März	73 $
April	75 $
Mai	84 $
Juni	92 $
Juli	94 $
August	84 $
September	80 $
Oktober	84 $
November	85 $
Dezember	74 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $98	17 $99	18 $108	19 $108
20 $98	21 $98	22 $98	23 $98	24 $98	25 $108	26 $108
27 $99	28 $98	29 $98	30 $99

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $77	2 $87	3 $91
4 $77	5 $80	6 $77	7 $77	8 $79	9 $87	10 $88
11 $77	12 $77	13 $78	14 $77	15 $77	16 $88	17 $87
18 $77	19 $77	20 $78	21 $79	22 $77	23 $87	24 $87
25 $77	26 $79	27 $77	28 $77	29 $79	30 $89	31 $88

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Suite, 1 Queen-Bett, Nichtraucher

Suite, 1 Queen-Bett, barrierefrei, Nichtraucher (Accessible Tub)

Suite, 2 Queen-Betten, Nichtraucher

Suite, 2 Queen-Betten, barrierefrei, Nichtraucher

Suite, 1 King-Bett, Nichtraucher (Upgrade)

Suite, 1 Queen-Bett, barrierefrei, Nichtraucher (Roll-In Shower)

Suite, 1 King-Bett, barrierefrei, Nichtraucher

Gästebewertungen

Gut

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

Haben Sie eine Frage?

Preise für kommende Reisedaten