art'otel London Hoxton

Godt, nyere hotel i Shoreditch. God lokation tæt på Old Street og Liverpool Station. Pool i kælderen og roof top gym og restaurant.

Ikke så servicemindede. Alt for meget larm i lobbyen. Lå ok ift metro

Det hele startet med en veldig hyggelig mann som åpnet dørene og ønsket oss velkommen. Han hjalp oss med vår bagasje og opp til resepsjonen. Der ble vi hyggelig mottatt og godt ivaretatt. Vi ble uoppfordret oppgradert og eommet på 19 etg var helt supert, rent, og med alle fasiliteter vi kunne trenge. God utsikt.

Nytt og fint hotell med fine rom og glimrende service. Vi reiste med to barn og ble tatt godt vare på. Rent og pent, og fin lokasjon. Vi kommer garantert tilbake. Meget positiv opplevelse.

We stayed from 16th - 19th May and were greeted by a friendly helpful person at check-in, then our experience went a little downhill…a cold shower/water on Sunday morning wasn’t welcoming. When we mentioned this at reception we were advised that the fault was known but nothing else ie expectation of when the issue might be resolved etc. We understand that things go wrong but it is how they are made good that makes all the difference at times. Our air conditioning stopped working on Monday evening so I alerted reception. I was told that I would receive a phone call in 10-20 minutes time, with an update. We have since checked out, and are back in Scotland. Alas, no phone call. Please don’t say you will do something then not. The gym was grand and my partner tells me the pool was good. I am unable to comment on other amenities as we did not use them. Sadly, I don’t think I would recommend the hotel to others.