Tŷ Newport
120 USD
a notte
Media per settembre
Seleziona le date per controllare prezzi e disponibilità
120 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Tŷ Newport, il prezzo per notte è in media di 93 USD nel mese più economico (gennaio) e di 134 USD nel mese più caro (giugno), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 93 USD |
| febbraio | 98 USD |
| marzo | 107 USD |
| aprile | 114 USD |
| maggio | 127 USD |
| giugno | 134 USD |
| luglio | 109 USD |
| agosto | 99 USD |
| settembre | 120 USD |
| ottobre | 129 USD |
| novembre | 128 USD |
| dicembre | 105 USD |
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F
M
A
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G
L
A
set · 120 USD
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Prezzo più alto: giugno (circa 134 USD)
Prezzo più basso: gennaio (circa 93 USD)
Informazioni su questa struttura
Le opportunità di svago non mancano: avrai a disposizione una palestra, oltre a il Wi-Fi gratuito e una sala ricevimenti.
Servizi
Le opportunità di svago non mancano: avrai a disposizione una palestra, oltre a il Wi-Fi gratuito e una sala ricevimenti.
Servizi per le aziende
Potrai usufruire di una reception aperta 24 ore su 24, deposito bagagli e ascensore. Il un parcheggio (a pagamento) è disponibile in loco.
Ristorazione
Tŷ Newport ospita un ristorante. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico. La colazione a buffet è disponibile a pagamento tutti i giorni dalle ore 07:00 alle ore 10:00.
Camere
Rilassati in una delle 146 camere della struttura, complete di aria condizionata e Smart TV. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali in digitale è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, cassaforte (adatta a contenere un laptop) e scrivanie.
Posizione
A Newport (Langstone), Tŷ Newport si trova a soli 5 minuti di auto da Celtic Manor Resort Golf Club e da Campo da Golf Coldra Woods. Questo hotel si trova a 39,4 km da Parco Nazionale di Brecon Beacons e 1,9 km da International Convention Centre Wales.
Nelle vicinanze
Celtic Manor Resort Golf Club(0.8 miglia)
Campo da Golf Coldra Woods(0.8 miglia)
International Convention Centre Wales(0.9 miglia)
Isca Augusta(2.6 miglia)
Cineworld Newport Wales - Spytty Park(2.6 miglia)
Caerleon Roman Amphitheatre(2.7 miglia)
Supakart(3 miglia)
Caerleon Arts Centre(3.4 miglia)
University of Wales-Newport(3.6 miglia)
Newport Stadium(4 miglia)
Geraint Thomas National Velodrome of Wales(4.1 miglia)
Centro Commerciale Friars Walk Newport(4.3 miglia)
Belle Vue Park(4.4 miglia)
Newport Cathedral(4.5 miglia)
Sito Storico Llangibby Motte and Castle(4.6 miglia)
Aeroporto internazionale di Bristol (BRS)(31.3 miglia)
Aeroporto internazionale di Cardiff (CWL)(31.3 miglia)
Parcheggio
Navetta da/Per aeroporto
Ristorante
Camere non fumatori
Servizio in camera
Lavanderia a secco
Posizione
Chepstow Road, Langstone, Newport, Galles, Regno Unito
Celtic Manor Resort Golf Club (0.8 miglia)
Campo da Golf Coldra Woods (0.8 miglia)
International Convention Centre Wales (0.9 miglia)
Isca Augusta (2.6 miglia)
Cineworld Newport Wales - Spytty Park (2.6 miglia)
Caerleon Roman Amphitheatre (2.7 miglia)
Recensioni degli ospiti
9.4
Favoloso
Sulla base di 514 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
I viaggiatori descrivono Tŷ Newport come un hotel moderno e molto pulito, con camere spaziose, letti comodi, docce potenti e una colazione che molti apprezzano particolarmente, rendendolo una valida scelta di fascia media vicino alla M4 e all'ICC Wales.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
I viaggiatori descrivono Tŷ Newport come un hotel moderno e molto pulito, con camere spaziose, letti comodi, docce potenti e una colazione che molti apprezzano particolarmente, rendendolo una valida scelta di fascia media vicino alla M4 e all'ICC Wales.
Le lamentele più frequenti riguardano il parcheggio a pagamento, che solitamente costa £10–£12 a notte. Alcuni ospiti hanno riscontrato rumore del traffico o all'ingresso, problemi con il segnale televisivo e occasionali difficoltà con il controllo della temperatura. Il servizio è generalmente elogiato, anche se alcuni segnalano risposte brusche o lente alla reception o al bar. Aspettatevi un soggiorno comodo e ben tenuto con un servizio generalmente efficiente.
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Servizi
Struttura moderna con bar e ristorante in loco; il parcheggio è a pagamento ed è menzionato frequentemente (£10–£12 a notte).
Recensioni degli ospiti correlate
8
Paul
3 ott 2025
·
Soggiorno di 1 notte
Better than a Premier Inn. New and modern. Feel a little scammed on parking charges.
Better than a Premier Inn. New and modern. Feel a little scammed on parking charges.
10
Sophie
15 set 2025
·
Soggiorno di 1 notte
Really great hotel. Friendly staff and easy check in. The hotel should be more up front about the £12 per night parking charge at booking rather than on arrival.
Really great hotel. Friendly staff and easy check in. The hotel should be more up front about the £12 per night parking charge at booking rather than on arrival.
10
Crispin
2 ott 2025
·
Soggiorno di 1 notte
Very clean modern hotel with pay parking outside. Convenient stopping place on way to West Wales. We have stayed at the sister hotels Celtic Manor and Coldra Court before and found this a more relaxing experience. Restaurant was well run with friendly staff.
Very clean modern hotel with pay parking outside. Convenient stopping place on way to West Wales. We have stayed at the sister hotels Celtic Manor and Coldra Court before and found this a more relaxing experience. Restaurant was well run with friendly staff.
6
David
19 set 2025
·
Soggiorno di 2 notti
Whist the hotel is very clean and generally staff were pleasant and helpful, however the to in the room did not work properly and when we raised it the staff got i working but on turning off it wouldn’t come on again. The parking charge on top of the hotel bill was criminal in my view an for this reason I would not stay here again.
Whist the hotel is very clean and generally staff were pleasant and helpful, however the to in the room did not work properly and when we raised it the staff got i working but on turning off it wouldn’t come on again. The parking charge on top of the hotel bill was criminal in my view an for this reason I would not stay here again.
8
Asaf
15 apr 2025
·
Soggiorno di 1 notte
good nice hotel. room for family of 4 - one double bed two single beds. all good. have to pay for parking
good nice hotel. room for family of 4 - one double bed two single beds. all good. have to pay for parking
8
Anjali
3 mag 2025
·
Soggiorno di 1 notte
Overall the hotel and rooms were spotlessly clean and smelt great. Very friendly staff in restaurant on morning for breakfast - a lovely older lady (unf didn't get her name) showed us around, checked our dietary requirements and was generally very warm and welcoming putting the whole family at ease. Despite having 200+ guests for a Kwik fit conference, she was still friendly and helpful. Another gentleman ?Tomasz on realising the coffee machine wasn't working properly made me a cappuccino from the bar that was lovely. Food was also delicious, good selection and nice veggie sausages. Overall very pleased. Beds and bedding including the single cot ones in family room were very comfy. Elemis toiletries lovely touch. Only 2 niggles that are not clear when booking online - despite pre paying we were expected to put down a £50 refundable payment in case of any damage (makes sense for a luxury hotel or one with a stocked mini bar, but seemed excessive here). Secondly you have to pay £12 per night for parking. This info is available online when you search but is not obvious and is not on the booking confirmation. Plus in multiple places it just says parking or self parking and doesn't mention the surcharge clearly everywhere. The principle of paying for parking when you already pay for the hotel room and when space is hardly at a premium, seems wrong too. Understand it is walking distance from ICC but as a hotel customer it is hardly like we can park elsewhere for free. Irksome.
Overall the hotel and rooms were spotlessly clean and smelt great. Very friendly staff in restaurant on morning for breakfast - a lovely older lady (unf didn't get her name) showed us around, checked our dietary requirements and was generally very warm and welcoming putting the whole family at ease. Despite having 200+ guests for a Kwik fit conference, she was still friendly and helpful. Another gentleman ?Tomasz on realising the coffee machine wasn't working properly made me a cappuccino from the bar that was lovely. Food was also delicious, good selection and nice veggie sausages. Overall very pleased. Beds and bedding including the single cot ones in family room were very comfy. Elemis toiletries lovely touch. Only 2 niggles that are not clear when booking online - despite pre paying we were expected to put down a £50 refundable payment in case of any damage (makes sense for a luxury hotel or one with a stocked mini bar, but seemed excessive here). Secondly you have to pay £12 per night for parking. This info is available online when you search but is not obvious and is not on the booking confirmation. Plus in multiple places it just says parking or self parking and doesn't mention the surcharge clearly everywhere. The principle of paying for parking when you already pay for the hotel room and when space is hardly at a premium, seems wrong too. Understand it is walking distance from ICC but as a hotel customer it is hardly like we can park elsewhere for free. Irksome.
10
Amanda
28 set 2025
·
Soggiorno di 2 notti
Lovely new hotel, opened just over a year ago. Well located for access to Wales ICC and surrounding attractions. Room very good, comfy bed, usual tray with tea/coffe and some very nice bara brith biscuits. Breakfast was a buffet, usual English/Welsh breakfast choices, danish pastries/croissants, fruit and cheese/cured meats. Staff friendly. Parking £12 per night which was unexpected, however the free slow EV charger we used overnight made up for it. Would return.
Lovely new hotel, opened just over a year ago. Well located for access to Wales ICC and surrounding attractions. Room very good, comfy bed, usual tray with tea/coffe and some very nice bara brith biscuits. Breakfast was a buffet, usual English/Welsh breakfast choices, danish pastries/croissants, fruit and cheese/cured meats. Staff friendly. Parking £12 per night which was unexpected, however the free slow EV charger we used overnight made up for it. Would return.
10
Matthew
30 ago 2025
·
Soggiorno di 2 notti
Really good location, customer service is excellent and the hotel is very nice. It’s a shame they charge guests for parking, which isn’t particularly cheap. But overall highly recommend
Really good location, customer service is excellent and the hotel is very nice. It’s a shame they charge guests for parking, which isn’t particularly cheap. But overall highly recommend
10
Jeremy
19 ago 2024
·
Soggiorno di 1 notte
Outstanding value-for-money experience. I am a seasoned traveller who has stayed in hotels ranging from very basic to luxury, and this hotel easily exceeds expectations for the price. The best-kept secret is that you can use the indoor pool at the hotel next door for a nominal fee. This is a notch or two above your typical business hotel.
Outstanding value-for-money experience. I am a seasoned traveller who has stayed in hotels ranging from very basic to luxury, and this hotel easily exceeds expectations for the price. The best-kept secret is that you can use the indoor pool at the hotel next door for a nominal fee. This is a notch or two above your typical business hotel.
10
Koen
13 dic 2025
·
Soggiorno di 2 notti
Clean, modern , efficient and easy to have a drink or dinner on site
Clean, modern , efficient and easy to have a drink or dinner on site
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Pulizia
Le recensioni descrivono ripetutamente l'hotel e le camere come molto puliti o immacolati; alcuni segnalano però delle mancanze, come capelli nei bagni.
Recensioni degli ospiti correlate
6
Matthew
10 ago 2024
·
Soggiorno di 1 notte
Nice new hotel, well decorated reasonable location for Newport and Cardiff. Only problem for a new hotel everything should have been immaculately cleaned but it was not - lots of hairs in the bathroom. Also loose towel rail and loo roll holder - minor items I’m sure they can fix. But hairs, when you’re paying £300 a night is not acceptable. Was going to mention on check out but they didn’t even ask how our stay was…
Nice new hotel, well decorated reasonable location for Newport and Cardiff. Only problem for a new hotel everything should have been immaculately cleaned but it was not - lots of hairs in the bathroom. Also loose towel rail and loo roll holder - minor items I’m sure they can fix. But hairs, when you’re paying £300 a night is not acceptable. Was going to mention on check out but they didn’t even ask how our stay was…
10
Chris
7 set 2025
·
Soggiorno di 2 notti
Spotlessly clean, everything looked brand new. Reception area was so welcoming and staff were very helpful
Spotlessly clean, everything looked brand new. Reception area was so welcoming and staff were very helpful
6
Matthew
10 ago 2024
·
Soggiorno di 1 notte
Nice new hotel, well decorated reasonable location for Newport and Cardiff. Only problem for a new hotel everything should have been immaculately cleaned but it was not - lots of hairs in the bathroom. Also loose towel rail and loo roll holder - minor items I’m sure they can fix. But hairs, when you’re paying a huge premium is not acceptable. Was going to mention on check out but they didn’t even ask how our stay was…
Nice new hotel, well decorated reasonable location for Newport and Cardiff. Only problem for a new hotel everything should have been immaculately cleaned but it was not - lots of hairs in the bathroom. Also loose towel rail and loo roll holder - minor items I’m sure they can fix. But hairs, when you’re paying a huge premium is not acceptable. Was going to mention on check out but they didn’t even ask how our stay was…
10
Amanda
11 gen 2025
·
Soggiorno di 1 notte
Mini break with my.partner lovely comfy room easy access to.motorway very clean
Mini break with my.partner lovely comfy room easy access to.motorway very clean
10
Yetunde
24 ago 2025
·
Soggiorno di 1 notte
Clean and Nice
Clean and Nice
10
Christopher
23 dic 2024
·
Soggiorno di 1 notte
Lovely stay in a very well appointed and generously sized family room. The place was spotless and the staff relaxed and very welcoming.
Lovely stay in a very well appointed and generously sized family room. The place was spotless and the staff relaxed and very welcoming.
8
Anjali
3 mag 2025
·
Soggiorno di 1 notte
Overall the hotel and rooms were spotlessly clean and smelt great. Very friendly staff in restaurant on morning for breakfast - a lovely older lady (unf didn't get her name) showed us around, checked our dietary requirements and was generally very warm and welcoming putting the whole family at ease. Despite having 200+ guests for a Kwik fit conference, she was still friendly and helpful. Another gentleman ?Tomasz on realising the coffee machine wasn't working properly made me a cappuccino from the bar that was lovely. Food was also delicious, good selection and nice veggie sausages. Overall very pleased. Beds and bedding including the single cot ones in family room were very comfy. Elemis toiletries lovely touch. Only 2 niggles that are not clear when booking online - despite pre paying we were expected to put down a £50 refundable payment in case of any damage (makes sense for a luxury hotel or one with a stocked mini bar, but seemed excessive here). Secondly you have to pay £12 per night for parking. This info is available online when you search but is not obvious and is not on the booking confirmation. Plus in multiple places it just says parking or self parking and doesn't mention the surcharge clearly everywhere. The principle of paying for parking when you already pay for the hotel room and when space is hardly at a premium, seems wrong too. Understand it is walking distance from ICC but as a hotel customer it is hardly like we can park elsewhere for free. Irksome.
Overall the hotel and rooms were spotlessly clean and smelt great. Very friendly staff in restaurant on morning for breakfast - a lovely older lady (unf didn't get her name) showed us around, checked our dietary requirements and was generally very warm and welcoming putting the whole family at ease. Despite having 200+ guests for a Kwik fit conference, she was still friendly and helpful. Another gentleman ?Tomasz on realising the coffee machine wasn't working properly made me a cappuccino from the bar that was lovely. Food was also delicious, good selection and nice veggie sausages. Overall very pleased. Beds and bedding including the single cot ones in family room were very comfy. Elemis toiletries lovely touch. Only 2 niggles that are not clear when booking online - despite pre paying we were expected to put down a £50 refundable payment in case of any damage (makes sense for a luxury hotel or one with a stocked mini bar, but seemed excessive here). Secondly you have to pay £12 per night for parking. This info is available online when you search but is not obvious and is not on the booking confirmation. Plus in multiple places it just says parking or self parking and doesn't mention the surcharge clearly everywhere. The principle of paying for parking when you already pay for the hotel room and when space is hardly at a premium, seems wrong too. Understand it is walking distance from ICC but as a hotel customer it is hardly like we can park elsewhere for free. Irksome.
10
Robert
3 nov 2025
·
Soggiorno di 1 notte
Great staff very clean
Great staff very clean
10
Leanne
16 mar 2025
·
Soggiorno di 1 notte
Staff are always friendly and the hotel is spotless we stay regular because of these reasons
Staff are always friendly and the hotel is spotless we stay regular because of these reasons
10
Paul
29 dic 2025
·
Soggiorno di 2 notti
The room was spotless, breakfast was fresh and hot and the staff were really helpful
The room was spotless, breakfast was fresh and hot and the staff were really helpful
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Camere
Le camere sono spaziose e moderne, con letti comodi e docce potenti. Alcuni ospiti menzionano problemi con il segnale televisivo, occasionali difficoltà con il controllo della temperatura e rumore proveniente dalla strada o dall'ingresso principale.
Recensioni degli ospiti correlate
8
Tom
18 ago 2024
·
Soggiorno di 1 notte
Its a great hotel. The bed was amazing. The shower fantastic. Wonderful bar and restaurant the breakfast was very good with loads of choice. will definately stay again. Now bad points if you can call them that. TV kept freezing, guess thats because its a new hotel, if not it needs sorting. Found some biscuit crumbs on the floor. The shower was so powerful (which is amazing) it didnt drain quickly enough. Last but not least no toilet brush. Keep up the good work guys.
Its a great hotel. The bed was amazing. The shower fantastic. Wonderful bar and restaurant the breakfast was very good with loads of choice. will definately stay again. Now bad points if you can call them that. TV kept freezing, guess thats because its a new hotel, if not it needs sorting. Found some biscuit crumbs on the floor. The shower was so powerful (which is amazing) it didnt drain quickly enough. Last but not least no toilet brush. Keep up the good work guys.
6
Sian
28 lug 2024
·
Soggiorno di 1 notte
The hotel was lovely and clean the staff on reception were friendly and efficient our room was clean and comfortable the problem we encountered was the tv after a long busy day we checked into the hotel and wanted to settle into our room to relax and watch tv but the tv reception was poor it was constantly freezing which meant we couldnt actually watch it this was the only disappointment we encountered at this hotel
The hotel was lovely and clean the staff on reception were friendly and efficient our room was clean and comfortable the problem we encountered was the tv after a long busy day we checked into the hotel and wanted to settle into our room to relax and watch tv but the tv reception was poor it was constantly freezing which meant we couldnt actually watch it this was the only disappointment we encountered at this hotel
6
john
14 lug 2025
·
Soggiorno di 1 notte
Disappointing to find a high parking charge on arrival, food and drinks very expensive, we saw several couples go to the pub across the road. Road noise when trying to sleep was irritating, not as good sound insulation as other hotels we have stayed in.
Disappointing to find a high parking charge on arrival, food and drinks very expensive, we saw several couples go to the pub across the road. Road noise when trying to sleep was irritating, not as good sound insulation as other hotels we have stayed in.
10
Louise
7 set 2025
·
Soggiorno di 1 notte
Very high-quality rooms, very large and exceptionally clean
Very high-quality rooms, very large and exceptionally clean
10
Victoria
15 dic 2024
·
Soggiorno di 1 notte
Spacious room and shower room, very clean and tidy. Well appropriated. Smooth process for check in/out. Very helpful staff. Comfy bed, quiet room and nice functional tv.
Spacious room and shower room, very clean and tidy. Well appropriated. Smooth process for check in/out. Very helpful staff. Comfy bed, quiet room and nice functional tv.
10
Claire
4 set 2025
·
Soggiorno di 1 notte
Generally always a good stay here. I was cold during the night and could not get the temperature up in my room from the control.
Generally always a good stay here. I was cold during the night and could not get the temperature up in my room from the control.
10
sinead
13 dic 2025
·
Soggiorno di 2 notti
Great big room. Fabulous bed and shower. V happy.
Great big room. Fabulous bed and shower. V happy.
6
Lisa
23 gen 2025
·
Soggiorno di 1 notte
Lovely hotel however no sleep due to being next to motorway!
Lovely hotel however no sleep due to being next to motorway!
10
Tanya
6 lug 2025
·
Soggiorno di 1 notte
Highly recommend this hotel. The staff were friendly and very helpful. They allowed us to check in a little early to help with our plans. The room was so spacious, up to date and new. The bathroom was the same and had an amazing shower! The room had blackout curtains and the room was sound proof so the sleep was great. There was a good range for breakfast and we enjoyed it. Most certainly will return when back in the area.
Highly recommend this hotel. The staff were friendly and very helpful. They allowed us to check in a little early to help with our plans. The room was so spacious, up to date and new. The bathroom was the same and had an amazing shower! The room had blackout curtains and the room was sound proof so the sleep was great. There was a good range for breakfast and we enjoyed it. Most certainly will return when back in the area.
8
Abdalla
23 feb 2025
·
Soggiorno di 1 notte
Great place yet very bad pillows we all woke up with bad necks. Reception and housekeeping weren’t responding all night. We were so tired to go downstairs and speak to them.
Great place yet very bad pillows we all woke up with bad necks. Reception and housekeeping weren’t responding all night. We were so tired to go downstairs and speak to them.
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Servizio
Il personale è generalmente elogiato per la sua cortesia, accoglienza e disponibilità. Alcuni ospiti hanno riscontrato un servizio di reception brusco o risposte lente, soprattutto di notte o al bar.
Recensioni degli ospiti correlate
10
Vincent
15 ago 2025
·
Soggiorno di 4 notti
Truly superb hotel, so much better than it looks in the photos. Excellent location just off the M4 but you hear no road noise whatsoever. All the staff are very welcoming, friendly and helpful (big up to Bethan on reception). The rooms are extremely clean and spacious with a great shower
Truly superb hotel, so much better than it looks in the photos. Excellent location just off the M4 but you hear no road noise whatsoever. All the staff are very welcoming, friendly and helpful (big up to Bethan on reception). The rooms are extremely clean and spacious with a great shower
10
Jeffery
11 mag 2025
·
Soggiorno di 1 notte
The staff are excellent, the reception staff can not anymore for you .,
The staff are excellent, the reception staff can not anymore for you .,
10
Dai
12 ago 2025
·
Soggiorno di 1 notte
Had an issue with the payment side. And the front staff were knowledgeable, helpful and listened to my concern and they put me and ease. Craig I believe it was last night, and sadly I cannot remember this mornings person. Amazing staff.
Had an issue with the payment side. And the front staff were knowledgeable, helpful and listened to my concern and they put me and ease. Craig I believe it was last night, and sadly I cannot remember this mornings person. Amazing staff.
10
Andrew
18 ago 2024
·
Soggiorno di 1 notte
Arrived at hotel and was by beautiful smiles which made me feel very welcome. Madeline and Agne were at reception and responded to all my questions. Once they heard I was traveling due to a family bereavement they were very compassionate and offered their condolences. They helped me with access to the Wi-Fi and showed me where the restaurant bar was located. Even though I was only here for one night the staff made me feel like I was part of their family. I would definitely recommend this hotel to anyone who needs a relaxing friendly break away from everyday life
Arrived at hotel and was by beautiful smiles which made me feel very welcome. Madeline and Agne were at reception and responded to all my questions. Once they heard I was traveling due to a family bereavement they were very compassionate and offered their condolences. They helped me with access to the Wi-Fi and showed me where the restaurant bar was located. Even though I was only here for one night the staff made me feel like I was part of their family. I would definitely recommend this hotel to anyone who needs a relaxing friendly break away from everyday life
8
Mustafa
5 ago 2025
·
Soggiorno di 1 notte
We arrived just after midnight following a long journey, and all we needed was to check in and get some rest. Unfortunately, there was no one at the reception desk when we arrived. After waiting a few minutes, a staff member finally showed up. The first thing he said to me was simply: “What is the name?” — no greeting, no “Good morning,” and no apology for the wait. It felt quite abrupt and unprofessional. Typically, when you're handed your room key, you're informed about breakfast times and where it's served. This didn’t happen until I asked. Instead, he immediately launched into a detailed explanation about the swimming pool — which, at that hour, I wasn’t the least bit interested in. I had to interrupt him. I’m not sure if this staff member was from the main reception team or just covering, but either way, I strongly suggest the hotel provides proper customer service training for anyone working at the front desk. First impressions matter, and this wasn’t a great one. That said, the rest of our short overnight stay was fine and without further issues.
We arrived just after midnight following a long journey, and all we needed was to check in and get some rest. Unfortunately, there was no one at the reception desk when we arrived. After waiting a few minutes, a staff member finally showed up. The first thing he said to me was simply: “What is the name?” — no greeting, no “Good morning,” and no apology for the wait. It felt quite abrupt and unprofessional. Typically, when you're handed your room key, you're informed about breakfast times and where it's served. This didn’t happen until I asked. Instead, he immediately launched into a detailed explanation about the swimming pool — which, at that hour, I wasn’t the least bit interested in. I had to interrupt him. I’m not sure if this staff member was from the main reception team or just covering, but either way, I strongly suggest the hotel provides proper customer service training for anyone working at the front desk. First impressions matter, and this wasn’t a great one. That said, the rest of our short overnight stay was fine and without further issues.
10
Jeffery
9 set 2024
·
Soggiorno di 1 notte
An excellent stay. Useless bar staff. I order 2 pots of tea and a ginger ale from a drinks fountain. Well I was lucky I got tonic water and no teas. She did not complete my order but took my money. Other end of the spectrum as I had run out of tea I called reception, it was delivered in under 5 mins. Some great staff stay, lovely building, but the hotel need to ensure there front line staff are properly trained, and able to offer the same excellent
An excellent stay. Useless bar staff. I order 2 pots of tea and a ginger ale from a drinks fountain. Well I was lucky I got tonic water and no teas. She did not complete my order but took my money. Other end of the spectrum as I had run out of tea I called reception, it was delivered in under 5 mins. Some great staff stay, lovely building, but the hotel need to ensure there front line staff are properly trained, and able to offer the same excellent
10
Aaron
14 set 2025
·
Soggiorno di 1 notte
Travelling for family wedding. Able to check into 1 room early, which was perfect as we were able to get ready there, quick painfree check in, staff very friendly and welcoming.
Travelling for family wedding. Able to check into 1 room early, which was perfect as we were able to get ready there, quick painfree check in, staff very friendly and welcoming.
10
Leanne
16 mar 2025
·
Soggiorno di 1 notte
Staff are always friendly and the hotel is spotless we stay regular because of these reasons
Staff are always friendly and the hotel is spotless we stay regular because of these reasons
10
Julian
30 apr 2025
·
Soggiorno di 1 notte
Fantastic stay, welcome with a smile from Jay and Madeline.
Fantastic stay, welcome with a smile from Jay and Madeline.
6
ashia
19 lug 2025
·
Soggiorno di 2 notti
This is a lovely, hotel. My disappointment was the reception staff who were not very helpful. I wanted to change my room as i had an awful and disruptive sleep due to some drunk women knocking on our door at 3am! (I also had my young child with me) So when I made a complaint to the young girl at the reception in the morning at breakfast, and asked if i could be given a quiet room. She replied "oh really? you wont hear anything today as the girls are leaving" no apology or an acknowledgement to this matter was given. She just brushed it off. The next night we were woken up at 4am with crows pecking at our window. I understand that nothing can be done about this, but maybe consider a quiet room if you are visiting thia hotel. The kitchen staff were super friendly. They really need to work on their front of house staff... they are very "blend" ..no very child friendly. 🙄 When i was leaving i asked the gentleman at the front desk if he could help me with my luggage as i have issues with my back. He sent a much older lady, and when we walked passed him he said "oh why are you doing it, get the young ones to do it" she replied they are having their break". He seemed quite cold towards her. He really could have helped but didn't. The hotel was very quiet so no rush. If i was given a quiet room then maybe my experience would have been a better one.
This is a lovely, hotel. My disappointment was the reception staff who were not very helpful. I wanted to change my room as i had an awful and disruptive sleep due to some drunk women knocking on our door at 3am! (I also had my young child with me) So when I made a complaint to the young girl at the reception in the morning at breakfast, and asked if i could be given a quiet room. She replied "oh really? you wont hear anything today as the girls are leaving" no apology or an acknowledgement to this matter was given. She just brushed it off. The next night we were woken up at 4am with crows pecking at our window. I understand that nothing can be done about this, but maybe consider a quiet room if you are visiting thia hotel. The kitchen staff were super friendly. They really need to work on their front of house staff... they are very "blend" ..no very child friendly. 🙄 When i was leaving i asked the gentleman at the front desk if he could help me with my luggage as i have issues with my back. He sent a much older lady, and when we walked passed him he said "oh why are you doing it, get the young ones to do it" she replied they are having their break". He seemed quite cold towards her. He really could have helped but didn't. The hotel was very quiet so no rush. If i was given a quiet room then maybe my experience would have been a better one.
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Posizione
Comodo per raggiungere la M4 e l'ICC Wales, con facile accesso. Alcuni notano rumore del traffico o all'ingresso, segnaletica complicata, o il fatto che raggiungere l'ICC a piedi non sia del tutto semplice.
Recensioni degli ospiti correlate
10
Vincent
15 ago 2025
·
Soggiorno di 4 notti
Truly superb hotel, so much better than it looks in the photos. Excellent location just off the M4 but you hear no road noise whatsoever. All the staff are very welcoming, friendly and helpful (big up to Bethan on reception). The rooms are extremely clean and spacious with a great shower
Truly superb hotel, so much better than it looks in the photos. Excellent location just off the M4 but you hear no road noise whatsoever. All the staff are very welcoming, friendly and helpful (big up to Bethan on reception). The rooms are extremely clean and spacious with a great shower
10
Amanda
11 gen 2025
·
Soggiorno di 1 notte
Mini break with my.partner lovely comfy room easy access to.motorway very clean
Mini break with my.partner lovely comfy room easy access to.motorway very clean
10
Crispin
2 ott 2025
·
Soggiorno di 1 notte
Very clean modern hotel with pay parking outside. Convenient stopping place on way to West Wales. We have stayed at the sister hotels Celtic Manor and Coldra Court before and found this a more relaxing experience. Restaurant was well run with friendly staff.
Very clean modern hotel with pay parking outside. Convenient stopping place on way to West Wales. We have stayed at the sister hotels Celtic Manor and Coldra Court before and found this a more relaxing experience. Restaurant was well run with friendly staff.
10
michelle
6 lug 2025
·
Soggiorno di 1 notte
Excellent hotel great location
Excellent hotel great location
8
Ross
2 ago 2025
·
Soggiorno di 1 notte
Quiet,easy access,good size room.Bathroom water was not hot enough
Quiet,easy access,good size room.Bathroom water was not hot enough
8
Kate
17 feb 2025
·
Soggiorno di 1 notte
Close to the ICC which is really useful although not a simple walk!
Close to the ICC which is really useful although not a simple walk!
10
Christy
16 feb 2025
·
Soggiorno di 1 notte
Amazing hotel, perfect location for ICC Wales
Amazing hotel, perfect location for ICC Wales
10
Amanda
28 set 2025
·
Soggiorno di 2 notti
Lovely new hotel, opened just over a year ago. Well located for access to Wales ICC and surrounding attractions. Room very good, comfy bed, usual tray with tea/coffe and some very nice bara brith biscuits. Breakfast was a buffet, usual English/Welsh breakfast choices, danish pastries/croissants, fruit and cheese/cured meats. Staff friendly. Parking £12 per night which was unexpected, however the free slow EV charger we used overnight made up for it. Would return.
Lovely new hotel, opened just over a year ago. Well located for access to Wales ICC and surrounding attractions. Room very good, comfy bed, usual tray with tea/coffe and some very nice bara brith biscuits. Breakfast was a buffet, usual English/Welsh breakfast choices, danish pastries/croissants, fruit and cheese/cured meats. Staff friendly. Parking £12 per night which was unexpected, however the free slow EV charger we used overnight made up for it. Would return.
10
Matthew
30 ago 2025
·
Soggiorno di 2 notti
Really good location, customer service is excellent and the hotel is very nice. It’s a shame they charge guests for parking, which isn’t particularly cheap. But overall highly recommend
Really good location, customer service is excellent and the hotel is very nice. It’s a shame they charge guests for parking, which isn’t particularly cheap. But overall highly recommend
8
Susan
23 feb 2025
·
Soggiorno di 1 notte
The property is new and therefore everything is clean and of a high standard in the public areas and bedrooms. Situated off a busy junction/roundabout and as I was travelling at night I failed to see roadside signs for the hotel. Think maybe a larger or better lit roadside sign required. When you are driving your eyes are on the road and cars in front of you not looking past property boundaries or up in the air for signs at the top of buildings.
The property is new and therefore everything is clean and of a high standard in the public areas and bedrooms. Situated off a busy junction/roundabout and as I was travelling at night I failed to see roadside signs for the hotel. Think maybe a larger or better lit roadside sign required. When you are driving your eyes are on the road and cars in front of you not looking past property boundaries or up in the air for signs at the top of buildings.
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Ristorazione
La colazione è generalmente apprezzata per la qualità e la varietà. La cena riceve recensioni contrastanti, con opzioni limitate o costose e occasionali problemi come vassoi vuoti o un dessert scadente del servizio in camera.
Recensioni degli ospiti correlate
8
Lauren
29 set 2024
·
Soggiorno di 2 notti
Great hotel, breakfast perfect, chef serving lovely, all staff very friendly, linen crispy, beds comfy, rooms clean and modern. Down sides £10 a day parking charge Evening food really not nice and over priced.
Great hotel, breakfast perfect, chef serving lovely, all staff very friendly, linen crispy, beds comfy, rooms clean and modern. Down sides £10 a day parking charge Evening food really not nice and over priced.
10
Robert
3 apr 2025
·
Soggiorno di 1 notte
The hotel was clearly new and the rooms and facilities were excellent. Breakfast was very good and there was plenty of choice on offer. Would not hesitate to use the hotel again and would recommend it to friends and colleagues.
The hotel was clearly new and the rooms and facilities were excellent. Breakfast was very good and there was plenty of choice on offer. Would not hesitate to use the hotel again and would recommend it to friends and colleagues.
10
David
30 dic 2025
·
Soggiorno di 1 notte
Excellent location, great room and fab breakfast
Excellent location, great room and fab breakfast
10
Stacey
29 giu 2025
·
Soggiorno di 1 notte
Lovely hotel very clean smells fresh breakfast sausages was to well done quiet hard asked kitchen staff for boiled eggs but didn’t realise you got to request them with is silly as people not a lover of scrambled egg or fried egg and surprised there was no tomatoes breakfast options but apart from that, I give it a five star
Lovely hotel very clean smells fresh breakfast sausages was to well done quiet hard asked kitchen staff for boiled eggs but didn’t realise you got to request them with is silly as people not a lover of scrambled egg or fried egg and surprised there was no tomatoes breakfast options but apart from that, I give it a five star
10
AS
13 giu 2025
·
Soggiorno di 1 notte
Loved this hotel from the staff at front desk to the restaurant bar team. Amazing value and rooms were so lovely with amazing bathrooms clean and super comfortable beds. The carpark was convenient and most of all the food was delicious 💯 percent worth every penny
Loved this hotel from the staff at front desk to the restaurant bar team. Amazing value and rooms were so lovely with amazing bathrooms clean and super comfortable beds. The carpark was convenient and most of all the food was delicious 💯 percent worth every penny
10
Amanda
25 ago 2025
·
Soggiorno di 2 notti
Friendly, helpful staff. If I could change anything it would be more variety on the room service menu for vegetarians. Limited choice and I’d add biscuits to the tea and coffee tray. The rooms are a nice size and the air con is pleasant and quiet.
Friendly, helpful staff. If I could change anything it would be more variety on the room service menu for vegetarians. Limited choice and I’d add biscuits to the tea and coffee tray. The rooms are a nice size and the air con is pleasant and quiet.
8
Christel
30 giu 2024
·
Soggiorno di 1 notte
Clean and lovely rooms. Good price for a weekend Breakfast was ok but lots of trays was empty and took a long time to fill up. Lovely staff.
Clean and lovely rooms. Good price for a weekend Breakfast was ok but lots of trays was empty and took a long time to fill up. Lovely staff.
10
Sioned
17 ott 2025
·
Soggiorno di 1 notte
Check in with Gwenno was great. Room was clean and bed was comfy. Ordered room service.. sadly the creme catalan was like scrambled egg... Explained this on check out.. "will let the chef know" Charged twice for the room but quickly corrected. Parking is cheaper here than at ICC - left my car there and walked over..
Check in with Gwenno was great. Room was clean and bed was comfy. Ordered room service.. sadly the creme catalan was like scrambled egg... Explained this on check out.. "will let the chef know" Charged twice for the room but quickly corrected. Parking is cheaper here than at ICC - left my car there and walked over..
10
Amanda
28 set 2025
·
Soggiorno di 2 notti
Lovely new hotel, opened just over a year ago. Well located for access to Wales ICC and surrounding attractions. Room very good, comfy bed, usual tray with tea/coffe and some very nice bara brith biscuits. Breakfast was a buffet, usual English/Welsh breakfast choices, danish pastries/croissants, fruit and cheese/cured meats. Staff friendly. Parking £12 per night which was unexpected, however the free slow EV charger we used overnight made up for it. Would return.
Lovely new hotel, opened just over a year ago. Well located for access to Wales ICC and surrounding attractions. Room very good, comfy bed, usual tray with tea/coffe and some very nice bara brith biscuits. Breakfast was a buffet, usual English/Welsh breakfast choices, danish pastries/croissants, fruit and cheese/cured meats. Staff friendly. Parking £12 per night which was unexpected, however the free slow EV charger we used overnight made up for it. Would return.
10
Tanya
6 lug 2025
·
Soggiorno di 1 notte
Highly recommend this hotel. The staff were friendly and very helpful. They allowed us to check in a little early to help with our plans. The room was so spacious, up to date and new. The bathroom was the same and had an amazing shower! The room had blackout curtains and the room was sound proof so the sleep was great. There was a good range for breakfast and we enjoyed it. Most certainly will return when back in the area.
Highly recommend this hotel. The staff were friendly and very helpful. They allowed us to check in a little early to help with our plans. The room was so spacious, up to date and new. The bathroom was the same and had an amazing shower! The room had blackout curtains and the room was sound proof so the sleep was great. There was a good range for breakfast and we enjoyed it. Most certainly will return when back in the area.
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10
Tomas
3 settimane fa
·
Soggiorno di 1 notte
Room was not cleaned properly. After mentioning it to hotel receptionist, we received another room and drink vouchers, no question asked. Amazing
Room was not cleaned properly. After mentioning it to hotel receptionist, we received another room and drink vouchers, no question asked. Amazing
10
Ian
3 settimane fa
·
Soggiorno di 2 notti
Great stay, rooms were very modern and the bed was very comfy, highly recommended
Great stay, rooms were very modern and the bed was very comfy, highly recommended
10
Russell
3 ago 2026
·
Soggiorno di 2 notti
Great place to stay , delicious breakfast, comfortable rooms , nice staff , lots of golfing stays if you like things like that , overall our new favourite place to stay , the restaurant tapas are excellent highly recommend trying the prawns and the manchego croquettes
Great place to stay , delicious breakfast, comfortable rooms , nice staff , lots of golfing stays if you like things like that , overall our new favourite place to stay , the restaurant tapas are excellent highly recommend trying the prawns and the manchego croquettes
10
Ben
30 lug 2026
·
Soggiorno di 1 notte
Lovely modern hotel with helpful staff
Lovely modern hotel with helpful staff
10
Talbot
24 lug 2026
·
Soggiorno di 1 notte
Superb! Very professional and friendly staff. A New hotel so everything was fresh.
Superb! Very professional and friendly staff. A New hotel so everything was fresh.
Politiche della struttura
Check-in
Check-out
Dalle 16:00 alle 00:00
Prima delle 11:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-04: 114.8323882888794USD
- 2026-09-05: 96.57525861816406USD
- 2026-09-06: 90.36939066009522USD
- 2026-09-07: NO DATA
- 2026-09-08: NO DATA
- 2026-09-09: 136.9618909576416USD
- 2026-09-10: 100.88655915527343USD
- 2026-09-11: 107.37256949615478USD
- 2026-09-12: 102.29303943634034USD
- 2026-09-13: 87.24437118988037USD
- 2026-09-14: 102.3140394821167USD
- 2026-09-15: 100.84824514770507USD
- 2026-09-16: 111.01535971527099USD
- 2026-09-17: 94.50226169433594USD
- 2026-09-18: 110.67566403808594USD
- 2026-09-19: 103.20621357879638USD
- 2026-09-20: 91.82953181762696USD
- 2026-09-21: 102.24240008544922USD
- 2026-09-22: 101.63561395263672USD
- 2026-09-23: 101.63561395263672USD
- 2026-09-24: 97.93086030731202USD
- 2026-09-25: 98.95396127166748USD
- 2026-09-26: 104.20720690002442USD
- 2026-09-27: 99.87149491729737USD
- 2026-09-28: NO DATA
- 2026-09-29: NO DATA
- 2026-09-30: 101.33222974700928USD
- 2026-10-01: 98.85681169281006USD
- 2026-10-02: 98.82442554626465USD
- 2026-10-03: 130.78437749176024USD
- 2026-10-04: 93.89917050628662USD
- 2026-10-05: 121.549018119812USD
- 2026-10-06: 140.7297156265259USD
- 2026-10-07: NO DATA
- 2026-10-08: 251.22395521850586USD
- 2026-10-09: 90.94931091156006USD
- 2026-10-10: 167.0016855529785USD
- 2026-10-11: 195.87896369018554USD
- 2026-10-12: NO DATA
- 2026-10-13: 109.70268849945069USD
- 2026-10-14: 148.73857485656737USD
- 2026-10-15: 109.70268849945069USD
- 2026-10-16: 110.88940374450684USD
- 2026-10-17: 103.32576320648194USD
- 2026-10-18: 93.07330161743164USD
- 2026-10-19: 175.20689078063964USD
- 2026-10-20: 170.63511878967284USD
- 2026-10-21: 176.02729256896973USD
- 2026-10-22: 200.55403464050292USD
- 2026-10-23: 95.34218377838134USD
- 2026-10-24: 100.82431218414307USD
- 2026-10-25: 87.30619284362793USD
- 2026-10-26: 108.44239334716796USD
- 2026-10-27: 109.70268849945069USD
- 2026-10-28: 123.24131168212891USD
- 2026-10-29: 179.49993811340332USD
- 2026-10-30: 96.09339174499512USD
- 2026-10-31: 109.70268849945069USD
- 2026-11-01: 98.79203939971924USD
- 2026-11-02: 94.88353214569092USD
- 2026-11-03: 100.15215122528076USD
- 2026-11-04: 219.80597280883788USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti con carte di credito e carte di debito; non si accettano contanti
- La struttura è dotata di un estintore antincendio
- Costo colazione a buffet: 18 GBP per gli adulti e 9 GBP per i bambini (importi approssimativi).
- Parcheggio non assistito: 13.50 GBP a notte
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Camere non fumatori
Servizio in camera
Lavanderia a secco
Servizi
Lavanderia a secco
Servizio di pulizia
Servizio banchetti
Cassetta di sicurezza
Deposito bagagli
Zona fumatori
Check-in/check-out veloce
Lavanderia self-service
24-Hour Front Desk
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parking Onsite
Internet
Wi-fi gratuito
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Pranzi da asporto
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Attività
Campo da golf (nelle vicinanze)
Musica dal vivo
Evening Entertainment
Mobili da esterno
Fitness Center (nearby)