Hilton Birmingham Metropole
257 US$
/nat
Gennemsnit for september
Vælg datoer for at se priser og tilgængelighed
257 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Hilton Birmingham Metropole ligger prisen pr. nat i gennemsnit på 119 US$ i den billigste måned (august) og 258 US$ i den dyreste måned (marts), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 143 US$ |
| februar | 199 US$ |
| marts | 258 US$ |
| april | 237 US$ |
| maj | 213 US$ |
| juni | 183 US$ |
| juli | 157 US$ |
| august | 119 US$ |
| september | 257 US$ |
| oktober | 204 US$ |
| november | 218 US$ |
| december | 162 US$ |
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sep. · 257 US$
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Dyrest: marts (ca. 258 US$)
Billigst: august (ca. 119 US$)
Om dette overnatningssted
Nyd godt af en lang række rekreative faciliteter på stedet, inklusive et døgnåbent motionscenter, en indendørs pool og et boblebad. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og festsal.
Faciliteter
Nyd godt af en lang række rekreative faciliteter på stedet, inklusive et døgnåbent motionscenter, en indendørs pool og et boblebad. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og festsal.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til hurtig indtjekning, hurtig udtjekning og en døgnåben reception. Planlægger du et arrangement i Birmingham? På dette hotel er der et område på 5574 kvadratmeter til rådighed, bestående af konferencelokaler og 31 mødelokaler. Selvstændig parkering (tillægsgebyr) er til rådighed på stedet.
Spisning
Få en bid mad på Brightsmith on the Water, som er en af 2 restauranter på dette hotel. Du kan også blive på værelset og nyde godt af roomservice døgnet rundt eller hente en snack på stedets kaffebar/café. Har du brug for en pause? Få en drink ved en af stedets 2 barer/lounger. Morgenmadsbuffet serveres på hverdage fra kl. 06.30 til kl. 10.00 og i weekenderne fra kl. 07.00 til kl. 11.00 mod et gebyr.
Værelser
Overnat i et af de 795 værelser, der indeholder fladskærms-tv. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt gratis toiletartikler og hårtørrer. Faciliteter inkluderer pengeskabe og skriveborde, og rengøring udføres dagligt.
Lokation
FraHilton Birmingham Metropole, som ligger i Birmingham (Marston Green), er der kun 10 minutters gang til National Exhibition Centre og bp pulse LIVE. Dette hotel med familievenlig profil ligger 1,5 km fra Resorts World Birmingham og 16,2 km fra Bullring & Grand Central.
I nærheden
Pendigo Lake(0.1 mil)
National Exhibition Centre(0.4 mil)
Bp pulse LIVE(0.5 mil)
The Vox Conference Centre(0.5 mil)
Resorts World Birmingham(0.5 mil)
Santai Spa(0.6 mil)
Cineworld Birmingham - NEC(1.3 mil)
Det Nationale Motorcykelmuseum(1.4 mil)
Birmingham Business Park(6 mil)
Touchwood Shopping Center(6.3 mil)
Heart of England Events Centre(6.8 mil)
Blythe Valley Park(7.5 mil)
Sarehole Mill(8.5 mil)
Belfry Golf Club(8.6 mil)
St. Andrew's Stadium(8.7 mil)
Birmingham Lufthavn (BHX)(2.5 mil)
East Midlands Airport (EMA)(36.3 mil)
Lokation
National Exhibition Centre, Marston Green, Birmingham, Solihull District, England, Storbritannien
Pendigo Lake (0.1 mil)
National Exhibition Centre (0.4 mil)
Bp pulse LIVE (0.5 mil)
The Vox Conference Centre (0.5 mil)
Resorts World Birmingham (0.5 mil)
Santai Spa (0.6 mil)
Gæsteanmeldelser
7.8
God
Baseret på 4.427 verificerede anmeldelser
Hvem overnatter her?
Business
46%
Par
19%
Familie
15%
Gruppe
11%
Solorejsende
6%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Ud fra anmeldelser af Hilton Birmingham Metropole fremhæver rejsende den praktiske beliggenhed i forhold til NEC, Resorts World og lufthavnen, generelt venligt personale og en populær morgenmad, samtidig med at de også noterer sig blandede oplevelser med faciliteter, værelser og værdi for pengene.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Ud fra anmeldelser af Hilton Birmingham Metropole fremhæver rejsende den praktiske beliggenhed i forhold til NEC, Resorts World og lufthavnen, generelt venligt personale og en populær morgenmad, samtidig med at de også noterer sig blandede oplevelser med faciliteter, værelser og værdi for pengene.
Faciliteterne får blandet feedback: poolen og fitnesscentret er værdsat, men kan være lukket eller kræve betalt, forudbestilt adgang, elevatorerne er somme tider ude af drift, og priserne på parkering og i baren opleves som høje. Servicen er præget af gentagne beretninger om meget travle check-ins, lange køer og lejlighedsvis uhøflighed eller fejl i værdelsestildelingen. Værelserne varierer i størrelse og modernitet, og flere nævner ineffektiv varme eller aircondition og dårligere lydisolering nær elevatorer eller udendørs områder. Overordnet set kan man forvente en event-orienteret base med livlige menneskemængder og visse uoverensstemmelser.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Stort hotel med pool og fitnesscenter; gæsterne kan lide fritidsfaciliteterne, men poolen kan være lukket eller kræve betalt, forudbestilt adgang, elevatorerne kan være ude af drift, og priserne på parkering og i baren betragtes ofte som høje.
Relaterede gæsteanmeldelser
6
Richard
16. feb. 2024
·
Overnattede 2 nætter
Great location, rooms at a decent price, and everything else is super expensive. A pint of beer, a single Bailey's, and a coke was 50p shy of £20! Parking was £14 per 24 hours And this was the first hotel I can recall where residents of the hotel had to pay extra to use the pool. £10 per person £20 family) for 90 mins. While the rooms, decor etc were good, the cost of everything else seemed a little over the top.
Great location, rooms at a decent price, and everything else is super expensive. A pint of beer, a single Bailey's, and a coke was 50p shy of £20! Parking was £14 per 24 hours And this was the first hotel I can recall where residents of the hotel had to pay extra to use the pool. £10 per person £20 family) for 90 mins. While the rooms, decor etc were good, the cost of everything else seemed a little over the top.
8
Neil
25. sep. 2025
·
Overnattede 1 nat
Nice easy check in lots of space for parking great bar area. Swimming pool was out of action which was a shame
Nice easy check in lots of space for parking great bar area. Swimming pool was out of action which was a shame
6
robert
24. nov. 2024
·
Overnattede 1 nat
Check was fine. Arrived in our room and no water which is a given in most hotels. Just a basic couple of tea bags and coffee sachets. They did send two cans of water when advised. Also disappointing to have to pay a further £10 each to use the pool facilities. Pretty poor when we had paid £170 for one night
Check was fine. Arrived in our room and no water which is a given in most hotels. Just a basic couple of tea bags and coffee sachets. They did send two cans of water when advised. Also disappointing to have to pay a further £10 each to use the pool facilities. Pretty poor when we had paid £170 for one night
6
Mia
9. nov. 2024
·
Overnattede 1 nat
Really disappointed that hotel guests have to pay extra to use the pool. We stayed as a family of four and it would have cost an additional £40 to use the pool! We weren’t made aware of this before booking and felt completely ripped off.
Really disappointed that hotel guests have to pay extra to use the pool. We stayed as a family of four and it would have cost an additional £40 to use the pool! We weren’t made aware of this before booking and felt completely ripped off.
4
Jack
14. sep. 2023
·
Overnattede 3 nætter
Lifts regularly break down, feels old and run down, keys stop working if you have a charge on your room (they don't tell you this at check in), the bar feels understaffed at times, the rooms are always warm as the aircon is sketchy. The staff are all super friendly, and easy to talk to. The breakfast is AMAZING. Good location for the NEC.
Lifts regularly break down, feels old and run down, keys stop working if you have a charge on your room (they don't tell you this at check in), the bar feels understaffed at times, the rooms are always warm as the aircon is sketchy. The staff are all super friendly, and easy to talk to. The breakfast is AMAZING. Good location for the NEC.
4
Robert
30. maj 2025
·
Overnattede 1 nat
Can't believe they charge for pool access... Main reason I booked it over the Roxy
Can't believe they charge for pool access... Main reason I booked it over the Roxy
8
Angela
28. nov. 2024
·
Overnattede 1 nat
We had a great experience at the hilton. The only let down was the main entrance door was broken so had to gonin another way. If id of had a message i would of got dropped off closer the the other entrance with all our bags. And the lift was also broken.
We had a great experience at the hilton. The only let down was the main entrance door was broken so had to gonin another way. If id of had a message i would of got dropped off closer the the other entrance with all our bags. And the lift was also broken.
8
Michael
26. jan. 2025
·
Overnattede 1 nat
Unfortunately the pool was closed due to technical issues, some of the staff seemed like they didn’t know how things worked at the hotel (possibly new starters) other than that a pleasant stay Bar prices are maybe a tad higher than expected
Unfortunately the pool was closed due to technical issues, some of the staff seemed like they didn’t know how things worked at the hotel (possibly new starters) other than that a pleasant stay Bar prices are maybe a tad higher than expected
6
Mark
9. nov. 2025
·
Overnattede 1 nat
The hotel is ok but needs a total refurbishment, it is clean and tidy but its is disappointing. Car parking charges are outrageous.
The hotel is ok but needs a total refurbishment, it is clean and tidy but its is disappointing. Car parking charges are outrageous.
8
Ashslynn
10. dec. 2024
·
I must say the hotel is quite large , nice pool a few restuarnts on the property ... my rooms we ok minis the heating but overall the staff was very helpful .
I must say the hotel is quite large , nice pool a few restuarnts on the property ... my rooms we ok minis the heating but overall the staff was very helpful .
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Rapporterne er blandede: mange fandt værelserne rene, men gentagne klager nævner beskidte eller mugne badeværelser, plettede eller lugtende gange og uordentlige omklædningsrum ved poolen.
Relaterede gæsteanmeldelser
4
Simon
19. mar. 2025
·
Overnattede 1 nat
The first room I was given had a moth infestation. I was quickly changed, and upgraded. The new room (like the first) had an ill-fitting window and the motorway is nearby. The hotel is tired. Breakfast was astonishingly busy with limited space and rushed staff.
The first room I was given had a moth infestation. I was quickly changed, and upgraded. The new room (like the first) had an ill-fitting window and the motorway is nearby. The hotel is tired. Breakfast was astonishingly busy with limited space and rushed staff.
8
Joseph
12. nov. 2023
·
Overnattede 1 nat
Toilet wasnt clean (at all) and tv remote did not work. They waived my parking fee to cover it, although that doesnt really help me as its a business expense and i had to endure it. The bed was clean, thankfully. I had a good nights sleep.
Toilet wasnt clean (at all) and tv remote did not work. They waived my parking fee to cover it, although that doesnt really help me as its a business expense and i had to endure it. The bed was clean, thankfully. I had a good nights sleep.
6
Shamila
21. aug. 2024
·
Overnattede 2 nætter
There was no warmth to the hotel. The front of house staff just seemed very transactional. The room itself was fine but it could have done with a thorough clean. There was a dust web above our bed on the ceiling for the two nights we stayed showing that the cleanliness wasn’t really up to scratch. The pool was okay but the changing rooms were horrid. Would class it more as a 3 star.
There was no warmth to the hotel. The front of house staff just seemed very transactional. The room itself was fine but it could have done with a thorough clean. There was a dust web above our bed on the ceiling for the two nights we stayed showing that the cleanliness wasn’t really up to scratch. The pool was okay but the changing rooms were horrid. Would class it more as a 3 star.
4
Alec
6. apr. 2024
·
Overnattede 1 nat
Comfortable beds, but mould in the bathroom and the bar was incredibly over priced.
Comfortable beds, but mould in the bathroom and the bar was incredibly over priced.
2
Louise
9. sep. 2024
·
Overnattede 1 nat
Checked in here to go to the NEC. We stayed here before and it was very nice - not this time. The corridors were very tired, damaged peeling paint, generally very shabby overall. Our bathroom stank of stale urine so we asked to be moved. Housekeeping was sent to clean the bathroom but I still wanted to be moved as if it had been cleaned so badly initially what else was dirty? We were eventually moved to another room which had been sprayed so heavily with air freshener that it gave me a splitting headache and started to trigger an asthma attack in my husband. Rang again for another room and was told all rooms would smell like that, apparently not, the first one stank of old pee! The woman on the phone was less than helpful, I told her if the air freshener in every room was the case then we couldn’t stay there as their products were making us ill and I demanded a refund, which was agreed. We booked into the Crowne Plaza over the road and had a very pleasant stay.
Checked in here to go to the NEC. We stayed here before and it was very nice - not this time. The corridors were very tired, damaged peeling paint, generally very shabby overall. Our bathroom stank of stale urine so we asked to be moved. Housekeeping was sent to clean the bathroom but I still wanted to be moved as if it had been cleaned so badly initially what else was dirty? We were eventually moved to another room which had been sprayed so heavily with air freshener that it gave me a splitting headache and started to trigger an asthma attack in my husband. Rang again for another room and was told all rooms would smell like that, apparently not, the first one stank of old pee! The woman on the phone was less than helpful, I told her if the air freshener in every room was the case then we couldn’t stay there as their products were making us ill and I demanded a refund, which was agreed. We booked into the Crowne Plaza over the road and had a very pleasant stay.
4
Mel
21. jan. 2024
·
Overnattede 2 nætter
I've stayed here before but this time I was allocated a corner room with very little wardrobe space. No fridge again. The air conditioning didn't work to warm the room up but supplied with an electric fan heater. The problem was that the heater and the kettle tripped out the electrics plunging the room into darkness. Maintenance man came an told us about the problem. An unsatisfactory stay.
I've stayed here before but this time I was allocated a corner room with very little wardrobe space. No fridge again. The air conditioning didn't work to warm the room up but supplied with an electric fan heater. The problem was that the heater and the kettle tripped out the electrics plunging the room into darkness. Maintenance man came an told us about the problem. An unsatisfactory stay.
2
Adrian
6. nov. 2025
·
Overnattede 1 nat
Cold room, stripped bathtub, the carpet in the hallway with stains and smell status. The staff was okay, no problems with them. But the hotel doesn’t deserve 4 stars. Maximum 2.
Cold room, stripped bathtub, the carpet in the hallway with stains and smell status. The staff was okay, no problems with them. But the hotel doesn’t deserve 4 stars. Maximum 2.
8
Stéphane
19. jun. 2025
·
Overnattede 3 nætter
The hotel seems a bit old (lift slow, pool not very clean), but yet it is still very good compared to the average ones. The beds are comfortable, the room was very clean overall. The breakfast is good but lack a little bit of sweet choices. The people were nice. Overall it was a good stay but I was hoping a little something more from an Hilton, probably mainly because the building feels old.
The hotel seems a bit old (lift slow, pool not very clean), but yet it is still very good compared to the average ones. The beds are comfortable, the room was very clean overall. The breakfast is good but lack a little bit of sweet choices. The people were nice. Overall it was a good stay but I was hoping a little something more from an Hilton, probably mainly because the building feels old.
6
Helen
27. nov. 2025
·
Overnattede 1 nat
Bathroom not clean - missing plug in bath, chain left hanging down the drain and covered in hair and filth from other guests. No attention to detail! Room a little cold so a heater has been provided- not very eco friendly!!!
Bathroom not clean - missing plug in bath, chain left hanging down the drain and covered in hair and filth from other guests. No attention to detail! Room a little cold so a heater has been provided- not very eco friendly!!!
2
Tejinder
5. maj 2025
·
Overnattede 2 nætter
The put us above nightclub which started pounding at 11:00pm. We moved but my poor 80 year old mother was to tired to move. Next morning her bathroom had a flood which ended up forcing her to move. Very inconvenient.
The put us above nightclub which started pounding at 11:00pm. We moved but my poor 80 year old mother was to tired to move. Next morning her bathroom had a flood which ended up forcing her to move. Very inconvenient.
Var dette nyttigt?
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Værelser
Generelt komfortabelt, men forældet på nogle områder, med hyppige kommentarer om ineffektiv varme eller aircondition, tynd lydisolering nær elevatorer eller udendørs områder og nogle små eller akavede badeværelser.
Relaterede gæsteanmeldelser
4
Chris
27. okt. 2025
·
Overnattede 1 nat
Room was really cold with no ability to increase the heating. And the room was above the delivery shutter, so there was noise all night long including screaming. Bar and choice of food looked good. It just didnt provide a decent nights rest before a large event the next day.
Room was really cold with no ability to increase the heating. And the room was above the delivery shutter, so there was noise all night long including screaming. Bar and choice of food looked good. It just didnt provide a decent nights rest before a large event the next day.
6
Victoria
13. apr. 2025
·
Overnattede 1 nat
The hotel was clean and had everything you needed. Good location for walking to the BP Pulse arena. The room was comfortable, well maintained and clean. It was nice and quiet considering it is a big hotel and busy, we didn't hear any noise from other rooms. The bathroom fixtures were a little old and cranky e.g. the taps on the bath were difficult to use and the toilet made a noise for about 5 minutes after flushing. The breakfast was exceptional with a lot of choice.
The hotel was clean and had everything you needed. Good location for walking to the BP Pulse arena. The room was comfortable, well maintained and clean. It was nice and quiet considering it is a big hotel and busy, we didn't hear any noise from other rooms. The bathroom fixtures were a little old and cranky e.g. the taps on the bath were difficult to use and the toilet made a noise for about 5 minutes after flushing. The breakfast was exceptional with a lot of choice.
8
Susan
17. feb. 2025
·
Overnattede 1 nat
We had an accessible room which backed onto the lifts - so it was noisy.
We had an accessible room which backed onto the lifts - so it was noisy.
4
Jemma
11. nov. 2025
·
Overnattede 1 nat
Very quick response with room being cold and tv not working but even so a small radiator didnt help. Also bed was so hard like sleeping on floor. Worst night sleep ever for amount i paid
Very quick response with room being cold and tv not working but even so a small radiator didnt help. Also bed was so hard like sleeping on floor. Worst night sleep ever for amount i paid
6
Janice
14. nov. 2023
·
Overnattede 2 nætter
The room was cold but we did have a heater. Also we were given a disabled room right next to the lifts. Very noisy. Couldn’t understand why we were given the disabled room as we did not require it. Between the airport and lifts the room needs better soundproofing.
The room was cold but we did have a heater. Also we were given a disabled room right next to the lifts. Very noisy. Couldn’t understand why we were given the disabled room as we did not require it. Between the airport and lifts the room needs better soundproofing.
4
dean
8. nov. 2025
·
Overnattede 1 nat
The room which was supposed to be a single deluxe was at the very end of the hotel and when first entered was very cold and even smelt damp,reported to reception advised maintenance would attend , a gentleman turned up with a electric heater and confirmed air con heating had not worked for some time ,if felt like I was lodging at rigsbys rising damp lodgings not a quality hotel.
The room which was supposed to be a single deluxe was at the very end of the hotel and when first entered was very cold and even smelt damp,reported to reception advised maintenance would attend , a gentleman turned up with a electric heater and confirmed air con heating had not worked for some time ,if felt like I was lodging at rigsbys rising damp lodgings not a quality hotel.
6
Iain
19. mar. 2024
·
Overnattede 2 nætter
The room was OK, large bed albeit quite firm, no mini bar or fridge in the room which was disappointing. The shower cubicle was small, I struggled to turn around in there!! Staff were very friendly and helpful. Breakfast was good but the quality of some food items could have been better. The bar was disappointing, we'd have been here every night, however the service was very slow and the fact that they stop serving cocktails at 8 pm meant that we went elsewhere for drinks, there appeared to be no management at the bar and a significant lack of experience, I ended up paying £37 for 2 G&T's which were the first and last drinks that we had there!! Overall OK.
The room was OK, large bed albeit quite firm, no mini bar or fridge in the room which was disappointing. The shower cubicle was small, I struggled to turn around in there!! Staff were very friendly and helpful. Breakfast was good but the quality of some food items could have been better. The bar was disappointing, we'd have been here every night, however the service was very slow and the fact that they stop serving cocktails at 8 pm meant that we went elsewhere for drinks, there appeared to be no management at the bar and a significant lack of experience, I ended up paying £37 for 2 G&T's which were the first and last drinks that we had there!! Overall OK.
6
Daniel
25. feb. 2025
·
Overnattede 3 nætter
Great location in terms of NEC and resorts world but rooms are very dated and also very noisy from the planes. Difficult to sleep with the contestant noise from the airport
Great location in terms of NEC and resorts world but rooms are very dated and also very noisy from the planes. Difficult to sleep with the contestant noise from the airport
6
Peter
19. nov. 2025
·
Overnattede 1 nat
Check in was odd, the person forgot to tell me how to get to my room, some staff are abrupt to to the of rudeness, others are just really rude, others stuff are great, room is great but the hot drink supply is not great and no biscuits in an executive room, room was cold and air con not great.
Check in was odd, the person forgot to tell me how to get to my room, some staff are abrupt to to the of rudeness, others are just really rude, others stuff are great, room is great but the hot drink supply is not great and no biscuits in an executive room, room was cold and air con not great.
8
JONATHAN
13. jun. 2025
·
Overnattede 1 nat
The best part of £200 for what is essentially Hilton's basic-tier room is very steep. The room was simple, but modern. Kingsize bed, 'balcony' overlooking the carpark (lake to the right). TV remote wasn't the easiest to use. Bathroom looked dated - with just a basic, fixed shower head in a bath, and there seemed to be no way of adjusting the temperature. As it's near the airport it is normal for guests to be walking the corridors during the early hours - yet the doors offer zero level of soundproofing. We heard guests talking with staff, and greeting each other from around 5am.
The best part of £200 for what is essentially Hilton's basic-tier room is very steep. The room was simple, but modern. Kingsize bed, 'balcony' overlooking the carpark (lake to the right). TV remote wasn't the easiest to use. Bathroom looked dated - with just a basic, fixed shower head in a bath, and there seemed to be no way of adjusting the temperature. As it's near the airport it is normal for guests to be walking the corridors during the early hours - yet the doors offer zero level of soundproofing. We heard guests talking with staff, and greeting each other from around 5am.
Var dette nyttigt?
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Service
Personalet er ofte hjælpsomt, men anmeldelser nævner lange køer og langsom eller uorganiseret check-in, lejlighedsvis uhøflighed og fejl i booking eller værdelsestildeling.
Relaterede gæsteanmeldelser
8
Erika
18. okt. 2025
·
Overnattede 1 nat
The hotel was extremely busy . The staff did really well managing check in breakfast and bar service and should be commended . There was a difficult group at a wedding and they appeared to manage them with efficiency and without fuss
The hotel was extremely busy . The staff did really well managing check in breakfast and bar service and should be commended . There was a difficult group at a wedding and they appeared to manage them with efficiency and without fuss
4
Mahnaz
26. okt. 2025
·
Overnattede 1 nat
Good hotel, but very poor check-in experience Our stay at this otherwise nice hotel began with a very disappointing check-in. Despite arriving at 3:30 p.m., our room was still not ready. Nadia at the front desk was rude and dismissive, telling us to wait 10 minutes with no apology. When we returned after 10–15 minutes, she again responded rudely, saying it had only been eight minutes. A few minutes later, she refused to serve us altogether, forcing us to rejoin another queue and wait an additional 20 minutes. As a Hotels.com Gold member and frequent business traveller, I have NEVER experienced such unprofessional behaviour, especially at a Hilton property. Fortunately, Abud at the second desk was courteous, apologised and offered us three drink vouchers as compensation. Aside from the check-in issue, the rest of our stay was pleasant. The breakfast and pool staff were friendly and professional, and the facilities were good. Overall, I can recommend this hotel—but I strongly hope management addresses the behaviour of certain front desk staff to ensure all guests are treated with respect.
Good hotel, but very poor check-in experience Our stay at this otherwise nice hotel began with a very disappointing check-in. Despite arriving at 3:30 p.m., our room was still not ready. Nadia at the front desk was rude and dismissive, telling us to wait 10 minutes with no apology. When we returned after 10–15 minutes, she again responded rudely, saying it had only been eight minutes. A few minutes later, she refused to serve us altogether, forcing us to rejoin another queue and wait an additional 20 minutes. As a Hotels.com Gold member and frequent business traveller, I have NEVER experienced such unprofessional behaviour, especially at a Hilton property. Fortunately, Abud at the second desk was courteous, apologised and offered us three drink vouchers as compensation. Aside from the check-in issue, the rest of our stay was pleasant. The breakfast and pool staff were friendly and professional, and the facilities were good. Overall, I can recommend this hotel—but I strongly hope management addresses the behaviour of certain front desk staff to ensure all guests are treated with respect.
2
aileen
16. mar. 2023
·
Overnattede 2 nætter
We arrived at 3.30pm - to then stand in a queue for nearly 2 hours to get checked in - to then be told our room wasnt ready! We were going out for Dinner at 6pm. Eventually we were allocated a different room to the one we booked - with a lot less space for the 2 days. Outside our room for a whole day was a pile of dirty laundry - a duvet in the corridor etc -
We arrived at 3.30pm - to then stand in a queue for nearly 2 hours to get checked in - to then be told our room wasnt ready! We were going out for Dinner at 6pm. Eventually we were allocated a different room to the one we booked - with a lot less space for the 2 days. Outside our room for a whole day was a pile of dirty laundry - a duvet in the corridor etc -
8
Doreen
18. mar. 2025
·
Overnattede 2 nætter
Overall a good experince. However when requesting extra towels did have to ask twice before we received them.
Overall a good experince. However when requesting extra towels did have to ask twice before we received them.
6
Mark
18. jan. 2024
·
Overnattede 1 nat
Unfortunately i felt that this hotel did not live up to the Hilton standard. We arrived late afternoon and found that we needed to wait 20 minutes to check in, the line of people wanting to check in was long. On check in, we were not informed that the restaurant was closed due to a private function, and found that we could only eat at the bar together with 200 other guests. This automatically brings the standard down, as the staff could not professionally cope. We ended up leaving and walking 500m down to another hotel to eat. The rooms were large and comfortable, but the bathroom was ridiculously small (talk about swinging a cat here you couldn't even swing a toothbrush). The shower had old difficult to align taps, meaning that the shower was either to hot or to cold. Overall a very average stay, quite disappointing for a Hilton
Unfortunately i felt that this hotel did not live up to the Hilton standard. We arrived late afternoon and found that we needed to wait 20 minutes to check in, the line of people wanting to check in was long. On check in, we were not informed that the restaurant was closed due to a private function, and found that we could only eat at the bar together with 200 other guests. This automatically brings the standard down, as the staff could not professionally cope. We ended up leaving and walking 500m down to another hotel to eat. The rooms were large and comfortable, but the bathroom was ridiculously small (talk about swinging a cat here you couldn't even swing a toothbrush). The shower had old difficult to align taps, meaning that the shower was either to hot or to cold. Overall a very average stay, quite disappointing for a Hilton
2
Annalisa
22. apr. 2025
·
Overnattede 1 nat
Awful check in experience - they did not believe that I had already paid for the room. As it was busy, I felt rushed to pay and then had to be refunded when I showed my bank statement. Another guest was allocated the same room by the hotel and entered while I changing. Our room key then didn't work and staff hadn't noted my car registration or that I'd paid for parking.
Awful check in experience - they did not believe that I had already paid for the room. As it was busy, I felt rushed to pay and then had to be refunded when I showed my bank statement. Another guest was allocated the same room by the hotel and entered while I changing. Our room key then didn't work and staff hadn't noted my car registration or that I'd paid for parking.
10
Lester
10. nov. 2025
·
Overnattede 2 nætter
Very nice buffet breakfast, all the staff that I encountered were very courteous. I enjoyed my stay after visiting the classic car show at the NEC, I will be back next year thank you.
Very nice buffet breakfast, all the staff that I encountered were very courteous. I enjoyed my stay after visiting the classic car show at the NEC, I will be back next year thank you.
8
Adam
12. dec. 2024
·
Overnattede 1 nat
Hotel location and rooms were perfect. Check in was so slow, and arranging parking a pain. Took ages to get a receipt - not the best service form check in desk really. Otherwise, all ok.
Hotel location and rooms were perfect. Check in was so slow, and arranging parking a pain. Took ages to get a receipt - not the best service form check in desk really. Otherwise, all ok.
8
Nicola
27. feb. 2025
·
Overnattede 1 nat
We were very disappointed that The Hilton Metropole had no reservation for us despite us having an email confirmation from Hotels.com showing our room had been paid for a year ago. Several staff looked at their monitors but could not find the reservation we then had to move around the corner to speak to someone else which was quite embarrassing. They did assure us that they would be able to find us a room but it was a bit uncomfortable.
We were very disappointed that The Hilton Metropole had no reservation for us despite us having an email confirmation from Hotels.com showing our room had been paid for a year ago. Several staff looked at their monitors but could not find the reservation we then had to move around the corner to speak to someone else which was quite embarrassing. They did assure us that they would be able to find us a room but it was a bit uncomfortable.
10
Hiren
11. mar. 2025
·
Overnattede 1 nat
Staff on reception desk very helpful ensuring a pleasant stay.
Staff on reception desk very helpful ensuring a pleasant stay.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Fremragende i forhold til NEC, Resorts World og lufthavn/togforbindelser med let adgang til fods. Nogle gæster rapporterede om fly- eller motorvejsstøj afhængigt af værelsesplaceringen.
Relaterede gæsteanmeldelser
8
Amanda
29. nov. 2023
·
Overnattede 1 nat
The hotel was convenient for the NEC and straight off the motorway.
The hotel was convenient for the NEC and straight off the motorway.
10
Peter
17. jul. 2025
·
Overnattede 2 nætter
The food at their resturaunt was absolutely amazing. I was shocked. The 24 hour bar was awesome. Clean rooms and a simple walk from train and airport. What a great location.
The food at their resturaunt was absolutely amazing. I was shocked. The 24 hour bar was awesome. Clean rooms and a simple walk from train and airport. What a great location.
8
Paul
27. okt. 2025
·
Overnattede 1 nat
An enjoyable couple of days at the Hilton. Perfect location for the NEC. Breakfast was amazing, room was nice and staff were friendly.
An enjoyable couple of days at the Hilton. Perfect location for the NEC. Breakfast was amazing, room was nice and staff were friendly.
10
Amelia
7. jul. 2024
·
Overnattede 1 nat
Our stay was lovely and peaceful. Really convenient location for both the NEC and resorts world!
Our stay was lovely and peaceful. Really convenient location for both the NEC and resorts world!
10
Michael
21. feb. 2025
·
Overnattede 1 nat
Perfect, 5 min walk to NEC
Perfect, 5 min walk to NEC
8
Andrew
17. feb. 2025
·
Overnattede 1 nat
Excellent location for nec. Room would have been better if sound proofed from motorway noise.
Excellent location for nec. Room would have been better if sound proofed from motorway noise.
6
Daniel
25. feb. 2025
·
Overnattede 3 nætter
Great location in terms of NEC and resorts world but rooms are very dated and also very noisy from the planes. Difficult to sleep with the contestant noise from the airport
Great location in terms of NEC and resorts world but rooms are very dated and also very noisy from the planes. Difficult to sleep with the contestant noise from the airport
10
Jason
1. nov. 2025
·
Overnattede 1 nat
Perfect location for NEC. Great breakfast.
Perfect location for NEC. Great breakfast.
8
allan
3. aug. 2025
·
Overnattede 2 nætter
Convenient location
Convenient location
10
Lisa
7. maj 2025
·
Overnattede 1 nat
Excellent Hotel. Friendly, helpful staff. Room was clean and beds so comfy! Booked as was going to a concert at BP Pulse. So perfect location for it. Quick short walk from hotel to venue. Will be booking again for sure
Excellent Hotel. Friendly, helpful staff. Room was clean and beds so comfy! Booked as was going to a concert at BP Pulse. So perfect location for it. Quick short walk from hotel to venue. Will be booking again for sure
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Spisning
Morgenmaden roses bredt for sit udvalg og kvalitet, men der opstår køer på travle tidspunkter. Bar- og roomservice-muligheder er ofte dyre og ujævne, og restauranter kan være lukket for private arrangementer.
Relaterede gæsteanmeldelser
6
Ryan
21. sep. 2024
·
Overnattede 1 nat
Most of it was fine but the dining was awful. The restaurant was closed for a private function (unknown/unmentioned at time of booking) so I had room service. I tried to ring down for it but there was no menu and the phone didn't work. There was a QR code stuck on the mirror instead. I paid £48 for a salad, a chicken curry dish and sparkling water. There as a £6 tray charge. However the food arrived in paper boxes, in a carrier bag. No tray, no plate, no service really. The delivery man was brusque. It would be much more in keeping with the hotel to have a proper room service menu, on real paper not a QR code. Please present the food on real crockery.
Most of it was fine but the dining was awful. The restaurant was closed for a private function (unknown/unmentioned at time of booking) so I had room service. I tried to ring down for it but there was no menu and the phone didn't work. There was a QR code stuck on the mirror instead. I paid £48 for a salad, a chicken curry dish and sparkling water. There as a £6 tray charge. However the food arrived in paper boxes, in a carrier bag. No tray, no plate, no service really. The delivery man was brusque. It would be much more in keeping with the hotel to have a proper room service menu, on real paper not a QR code. Please present the food on real crockery.
8
Kirstie
14. sep. 2025
·
Overnattede 1 nat
A great hotel in a fab location for Resorts World arena and the NEC. Staff are friendly and helpful. Good breakfast options to cater for vegan and gluten free and also vegan and gluten free options in the lounge bar. Large car park, very easy experience all round. Our room didn't smell very nice, almost like it had been a smoking room or someone had smoked in there. Couldn't work out what it was but thankfully there was an opening window which helped air the room
A great hotel in a fab location for Resorts World arena and the NEC. Staff are friendly and helpful. Good breakfast options to cater for vegan and gluten free and also vegan and gluten free options in the lounge bar. Large car park, very easy experience all round. Our room didn't smell very nice, almost like it had been a smoking room or someone had smoked in there. Couldn't work out what it was but thankfully there was an opening window which helped air the room
8
Nilvanta
13. nov. 2025
·
Overnattede 1 nat
Large bed and good size rooms. Excellent breakfast range however the queues for toast/hot breakfast/teas were all long and ended up being a rush
Large bed and good size rooms. Excellent breakfast range however the queues for toast/hot breakfast/teas were all long and ended up being a rush
6
Susie
14. jun. 2024
·
Overnattede 1 nat
Although convenient for the NEC, this is extremely expensive for a very average standard of hotel and the 24-hour restaurant has a very limited offer and mediocre food. At breakfast the coffee is poor but the food is okay. On the plus side, for a hotel so close to the airport, it is very well sound-insulated so quiet for sleeping and the beds are comfortable.
Although convenient for the NEC, this is extremely expensive for a very average standard of hotel and the 24-hour restaurant has a very limited offer and mediocre food. At breakfast the coffee is poor but the food is okay. On the plus side, for a hotel so close to the airport, it is very well sound-insulated so quiet for sleeping and the beds are comfortable.
10
Peter
17. jul. 2025
·
Overnattede 2 nætter
The food at their resturaunt was absolutely amazing. I was shocked. The 24 hour bar was awesome. Clean rooms and a simple walk from train and airport. What a great location.
The food at their resturaunt was absolutely amazing. I was shocked. The 24 hour bar was awesome. Clean rooms and a simple walk from train and airport. What a great location.
10
Lester
10. nov. 2025
·
Overnattede 2 nætter
Very nice buffet breakfast, all the staff that I encountered were very courteous. I enjoyed my stay after visiting the classic car show at the NEC, I will be back next year thank you.
Very nice buffet breakfast, all the staff that I encountered were very courteous. I enjoyed my stay after visiting the classic car show at the NEC, I will be back next year thank you.
6
Francesco
21. aug. 2025
·
Overnattede 2 nætter
Bar and meals way overpriced
Bar and meals way overpriced
8
john
18. feb. 2025
·
Overnattede 2 nætter
Both restaurant's were closed for private events on both nights stay and only food in bar available will try another hotel next time
Both restaurant's were closed for private events on both nights stay and only food in bar available will try another hotel next time
4
Sharon
15. sep. 2025
·
Overnattede 1 nat
Took over an hour to check in then was given the wrong room so had to be relocated took another 30 mins. The bathroom was extremely old fashioned with a shower over a bath. A massive crack in the sink, the plug didnt work, you cant see it in the photo but the crack is ALL the way along from the top of the sink to the plug hole. the bath had patches of repair all over it so much so it did not make you want to use it. We ordered room service as we were just so knackered. Both ordered fish and chips came to £48, arrived in cardboard boxes and nothing to really write home about, 5/10 Id say. The pool last timing was 9.00pm. We were looking forward to a swim but it took us so long to check in and then move we didnt have time! We paid £219 and were so looking forward to an upper class overnight stay, it is The Hilton afterall, we would of be better off staying in the Premier Inn for less than half the price. Very very disappointed!
Took over an hour to check in then was given the wrong room so had to be relocated took another 30 mins. The bathroom was extremely old fashioned with a shower over a bath. A massive crack in the sink, the plug didnt work, you cant see it in the photo but the crack is ALL the way along from the top of the sink to the plug hole. the bath had patches of repair all over it so much so it did not make you want to use it. We ordered room service as we were just so knackered. Both ordered fish and chips came to £48, arrived in cardboard boxes and nothing to really write home about, 5/10 Id say. The pool last timing was 9.00pm. We were looking forward to a swim but it took us so long to check in and then move we didnt have time! We paid £219 and were so looking forward to an upper class overnight stay, it is The Hilton afterall, we would of be better off staying in the Premier Inn for less than half the price. Very very disappointed!
10
Rowena
19. sep. 2025
·
Overnattede 2 nætter
Always a pleasant stay here whilst at conference. Everything I need in the room and breakfast is very well laid out with an abundance of options. If eating at the bar for an evening meal though service can be slow, so don’t wait for staff at the table order your food at the bar!
Always a pleasant stay here whilst at conference. Everything I need in the room and breakfast is very well laid out with an abundance of options. If eating at the bar for an evening meal though service can be slow, so don’t wait for staff at the table order your food at the bar!
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
Linette
21. apr. 2026
·
Overnattede 4 nætter
Meget fint sted er lidt dyrt med angående maden og pas på hvis du bestiller mad udefra med at få den rigtige adresse på stedet
Meget fint sted er lidt dyrt med angående maden og pas på hvis du bestiller mad udefra med at få den rigtige adresse på stedet
8
Thomas
16. nov. 2024
·
Overnattede 2 nætter
Stort, lidt forvirrende med 2 lobbyer og 1 reception og mange indgange... Var opmærksom at mit værelse var i lobby 2 Værelser i 100 og 1000 rækker... eks. lobby 1 har værelse 3005 og lobby 2 værelse 305
Stort, lidt forvirrende med 2 lobbyer og 1 reception og mange indgange... Var opmærksom at mit værelse var i lobby 2 Værelser i 100 og 1000 rækker... eks. lobby 1 har værelse 3005 og lobby 2 værelse 305
4
Mohammad
5. jul. 2023
·
Overnattede 3 nætter
Svømmebasseng man skal betale extra, det var dårlig i tillegg man skal betale extra for parkering mye, 19 pound for dagen.
Svømmebasseng man skal betale extra, det var dårlig i tillegg man skal betale extra for parkering mye, 19 pound for dagen.
6
Andy
4. aug. 2026
·
Overnattede 1 nat
Security staff is helpful
Security staff is helpful
4
Paul
27. jul. 2026
·
Overnattede 1 nat
Not a great stay so I left
Not a great stay so I left
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-04: 390.3969471984863USD
- 2026-09-05: 208.1399245941162USD
- 2026-09-06: 174.26137479553222USD
- 2026-09-07: 370.25423493652346USD
- 2026-09-08: NO DATA
- 2026-09-09: 256.9640208953857USD
- 2026-09-10: 147.51002787475585USD
- 2026-09-11: 225.83583911743165USD
- 2026-09-12: 256.84113961486815USD
- 2026-09-13: 121.97880133514404USD
- 2026-09-14: 148.37211076660157USD
- 2026-09-15: NO DATA
- 2026-09-16: NO DATA
- 2026-09-17: 183.87774765625USD
- 2026-09-18: 206.17657094726562USD
- 2026-09-19: 322.6912755615234USD
- 2026-09-20: 137.41395017089843USD
- 2026-09-21: NO DATA
- 2026-09-22: 602.561242590332USD
- 2026-09-23: 583.6439405944824USD
- 2026-09-24: 125.47339502868653USD
- 2026-09-25: 160.3343393737793USD
- 2026-09-26: NO DATA
- 2026-09-27: 138.41802704315185USD
- 2026-09-28: 257.9319723724365USD
- 2026-09-29: 228.88515209350587USD
- 2026-09-30: 191.8637372161865USD
- 2026-10-01: NO DATA
- 2026-10-02: 206.86620536193848USD
- 2026-10-03: NO DATA
- 2026-10-04: 154.58438506774903USD
- 2026-10-05: 166.88626504821778USD
- 2026-10-06: 643.6470435424804USD
- 2026-10-07: 823.6268282714843USD
- 2026-10-08: 265.5629459686279USD
- 2026-10-09: 311.8435202697754USD
- 2026-10-10: 418.78989516601564USD
- 2026-10-11: 212.89318305664062USD
- 2026-10-12: 607.5383066040039USD
- 2026-10-13: 240.01030292663575USD
- 2026-10-14: NO DATA
- 2026-10-15: 216.86119930114745USD
- 2026-10-16: 191.20788009033203USD
- 2026-10-17: 177.26638387756347USD
- 2026-10-18: 125.47339502868653USD
- 2026-10-19: 201.8587134338379USD
- 2026-10-20: 235.0260439605713USD
- 2026-10-21: 137.42118056640624USD
- 2026-10-22: 886.4257904785156USD
- 2026-10-23: 114.52246482849121USD
- 2026-10-24: 106.54041831512451USD
- 2026-10-25: 125.90682888488769USD
- 2026-10-26: 191.20788009033203USD
- 2026-10-27: 211.12326021118164USD
- 2026-10-28: 206.14621391906738USD
- 2026-10-29: 206.14621391906738USD
- 2026-10-30: 224.07511376037598USD
- 2026-10-31: 241.87863358154297USD
- 2026-11-01: 160.3271089782715USD
- 2026-11-02: 201.15472455749511USD
- 2026-11-03: 594.6716051391602USD
- 2026-11-04: 344.7970047607422USD
Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen forud for din ankomst for at arrangere indtjekning. Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, hvis du planlægger at ankomme efter kl. 16.00. Gæster skal kontakte overnatningsstedet på forhånd for at få indtjekningsinstruktioner. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til CleanStay (Hilton)
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Poolen er tilgængelig fra kl. 06.00 til kl. 22.00.
- Op til 2 børn i alderen 13 år og derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Gæster skal kontakte overnatningsstedet direkte via kontaktoplysningerne i reservationsbekræftelsen for at medbringe kæledyr (der pålægges et tillægsgebyr, som kan findes i afsnittet om gebyrer).
- Der er mulighed for kontaktløs udtjekning.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
- Gebyr for morgenmadsbuffet: 18.00 GBP pr. person (cirkapriser)
- Gebyr for selvstændig parkering: GBP 20.00 pr. nat
- Tillægsgebyr for kæledyr: GBP 30 pr. kæledyr (varierer afhængigt af opholdets længde)
- Der opkræves ikke gebyrer for servicedyr
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Sauna
Elevator
Flersproget personale
Sikkerhedsboks
Golfbane (i nærheden)
Fitness faciliteter
Serviceydelser
Elevator
Flersproget personale
Sikkerhedsboks
Opbevaring af bagage
Rygeområde
Ekspres check-in/check-out
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Conference Space
Lifeguard (on site)
Tours/Ticket Assistance
Well-Lit Path to Entrance
Aktiviteter
Golfbane (i nærheden)
Fitness faciliteter
Børnepool
Fitness Center (24-hour)
24-Hour Health Club
Concerts/Live Shows
Udendørs møbler
Generelt
Sauna
Damprum
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Food and Water Bowls
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Parkering
Parking (Self) (surcharge)
Internet
Gratis wi-fi