Hilton Birmingham Metropole
204 US$
/natt
Snitt för oktober
Priser för Hilton Birmingham Metropole
Välj datum för att se priser och tillgänglighet.
204 US$
/natt
Snitt för oktober
Genomsnittliga priser per månad
På Hilton Birmingham Metropole är priset per natt i genomsnitt 140 US$ under den billigaste månaden (augusti) och 258 US$ under den dyraste månaden (mars), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 143 US$ |
| februari | 199 US$ |
| mars | 258 US$ |
| april | 237 US$ |
| maj | 213 US$ |
| juni | 183 US$ |
| juli | 157 US$ |
| augusti | 140 US$ |
| september | 252 US$ |
| oktober | 204 US$ |
| november | 218 US$ |
| december | 162 US$ |
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okt. · 204 US$
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Dyrast: mars (ca 258 US$)
Billigast: augusti (ca 140 US$)
Om detta boende
Här har du tillgång till ett dygnet runt-öppet gym, gratis wi-fi och conciergetjänster.
Bekvämligheter
Här har du tillgång till ett dygnet runt-öppet gym, gratis wi-fi och conciergetjänster.
Företagsfaciliteter
Gäster har tillgång till bland annat expressincheckning, expressutcheckning och reception (öppen dygnet runt). Planerar du ett event i Birmingham? På detta hotell finns det event- och konferensutrymmen på upp till 5574 kvadratmeter, däribland konferensrum och 31 mötesrum. Parkering (avgift tillkommer) erbjuds på plats.
Måltider
Ta dig en bit mat på Brightsmith on the Water, en av de 2 restauranger detta hotell ståtar med, eller stanna på rummet och nyttja dess rumsservice dygnet runt. Mindre måltider finns även på deras kafé. Slappna av med en god drink på en av boendets 2 barer/lounger. Frukostbuffé serveras på vardagar mellan 06.30 och 10.00 och på helger mellan 07.00 och 11.00 mot en avgift.
Rum
Känn dig som hemma i ett av de 795 rummen med platt-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad, och kabel-tv erbjuder underhållning. Privat badrum med dusch, gratis toalettartiklar och hårtorkar. På rummet finns värdeförvaringsskåp och skrivbord. Städning erbjuds dagligen.
Läge
I Birmingham-området Marston Green ligger Hilton Birmingham Metropole, tio minuters promenad från National Exhibition Centre (NEC) och bp pulse LIVE. Detta hotell ligger 1,5 km från Resorts World Birmingham och 16,2 km från Bullring & Grand Central.
Vad finns i närheten
Pendigo Lake(0.1 miles)
National Exhibition Centre (NEC)(0.4 miles)
Bp pulse LIVE(0.5 miles)
The Vox Conference Centre(0.5 miles)
Resorts World Birmingham(0.5 miles)
Santai Spa(0.6 miles)
National Motorcycle Museum(1.3 miles)
Birmingham Business Park(1.4 miles)
Touchwood köpcentrum(6 miles)
Tudor Grange Park(6.3 miles)
Heart of England Events Centre(6.8 miles)
Blythe Valley Park(7.5 miles)
Sarehole Mill(8.5 miles)
Belfry Golf Club(8.6 miles)
St. Andrew's-stadion(8.7 miles)
Birmingham Airport (BHX)(2.5 miles)
East Midlands Airport (EMA)(36.3 miles)
Hiss
Flerspråkig personal
Värdeförvaring
Golfbana (i närheten)
Fitnessutrustning
Bagageförvaring
Läge
National Exhibition Centre, Marston Green, Birmingham, Solihull District, England, Storbritannien
Pendigo Lake (0.1 miles)
National Exhibition Centre (NEC) (0.4 miles)
Bp pulse LIVE (0.5 miles)
The Vox Conference Centre (0.5 miles)
Resorts World Birmingham (0.5 miles)
Santai Spa (0.6 miles)
Gästrecensioner för Hilton Birmingham Metropole
7.8
Bra
Baserat på 4 327 verifierade recensioner
Vem bor här?
Företag
46%
Par
19%
Familj
15%
Grupper
11%
Ensamresande
6%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
I recensioner av Hilton Birmingham Metropole lyfter resenärer fram dess praktiska läge för NEC, Resorts World och flygplatsen, generellt vänlig personal, och en uppskattad frukost. Samtidigt noteras varierande upplevelser gällande faciliteter, rum och prisvärde.
Faciliteter
Renlighet
Rum
Service
Läge
Måltider
Var detta till hjälp?
Vad gäster tycker
I recensioner av Hilton Birmingham Metropole lyfter resenärer fram dess praktiska läge för NEC, Resorts World och flygplatsen, generellt vänlig personal, och en uppskattad frukost. Samtidigt noteras varierande upplevelser gällande faciliteter, rum och prisvärde.
Faciliteterna får blandade omdömen: poolen och gymmet uppskattas, men kan vara stängda eller kräva förbokning och avgift, hissarna är ibland ur funktion, och priserna på parkering och i baren upplevs som höga. Servicen får återkommande rapporter om mycket hektiska incheckningar, långa köer och enstaka fall av otrevlighet eller felaktig rumstilldelning. Rummen varierar i storlek och modernitet, med flera kommentarer om ineffektiv uppvärmning eller luftkonditionering och sämre ljudisolering nära hissarna eller utvändiga områden. Förvänta dig generellt sett en eventfokuserad bas med livlig atmosfär och en del variationer.
Faciliteter
Renlighet
Rum
Service
Läge
Måltider
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Stort hotell med pool och gym; gästerna gillar fritidsanläggningen, men poolen kan vara stängd eller kräva förbokning och avgift, hissarna kan vara ur funktion och priserna på parkering och i baren anses ofta vara höga.
Relaterade gästrecensioner
6
Richard
16 feb. 2024
·
Stannade 2 nätter
Great location, rooms at a decent price, and everything else is super expensive. A pint of beer, a single Bailey's, and a coke was 50p shy of £20! Parking was £14 per 24 hours And this was the first hotel I can recall where residents of the hotel had to pay extra to use the pool. £10 per person £20 family) for 90 mins. While the rooms, decor etc were good, the cost of everything else seemed a little over the top.
Great location, rooms at a decent price, and everything else is super expensive. A pint of beer, a single Bailey's, and a coke was 50p shy of £20! Parking was £14 per 24 hours And this was the first hotel I can recall where residents of the hotel had to pay extra to use the pool. £10 per person £20 family) for 90 mins. While the rooms, decor etc were good, the cost of everything else seemed a little over the top.
8
Neil
25 sep. 2025
·
Stannade 1 natt
Nice easy check in lots of space for parking great bar area. Swimming pool was out of action which was a shame
Nice easy check in lots of space for parking great bar area. Swimming pool was out of action which was a shame
6
robert
24 nov. 2024
·
Stannade 1 natt
Check was fine. Arrived in our room and no water which is a given in most hotels. Just a basic couple of tea bags and coffee sachets. They did send two cans of water when advised. Also disappointing to have to pay a further £10 each to use the pool facilities. Pretty poor when we had paid £170 for one night
Check was fine. Arrived in our room and no water which is a given in most hotels. Just a basic couple of tea bags and coffee sachets. They did send two cans of water when advised. Also disappointing to have to pay a further £10 each to use the pool facilities. Pretty poor when we had paid £170 for one night
6
Mia
9 nov. 2024
·
Stannade 1 natt
Really disappointed that hotel guests have to pay extra to use the pool. We stayed as a family of four and it would have cost an additional £40 to use the pool! We weren’t made aware of this before booking and felt completely ripped off.
Really disappointed that hotel guests have to pay extra to use the pool. We stayed as a family of four and it would have cost an additional £40 to use the pool! We weren’t made aware of this before booking and felt completely ripped off.
4
Jack
14 sep. 2023
·
Stannade 3 nätter
Lifts regularly break down, feels old and run down, keys stop working if you have a charge on your room (they don't tell you this at check in), the bar feels understaffed at times, the rooms are always warm as the aircon is sketchy. The staff are all super friendly, and easy to talk to. The breakfast is AMAZING. Good location for the NEC.
Lifts regularly break down, feels old and run down, keys stop working if you have a charge on your room (they don't tell you this at check in), the bar feels understaffed at times, the rooms are always warm as the aircon is sketchy. The staff are all super friendly, and easy to talk to. The breakfast is AMAZING. Good location for the NEC.
4
Robert
30 maj 2025
·
Stannade 1 natt
Can't believe they charge for pool access... Main reason I booked it over the Roxy
Can't believe they charge for pool access... Main reason I booked it over the Roxy
8
Angela
28 nov. 2024
·
Stannade 1 natt
We had a great experience at the hilton. The only let down was the main entrance door was broken so had to gonin another way. If id of had a message i would of got dropped off closer the the other entrance with all our bags. And the lift was also broken.
We had a great experience at the hilton. The only let down was the main entrance door was broken so had to gonin another way. If id of had a message i would of got dropped off closer the the other entrance with all our bags. And the lift was also broken.
8
Michael
26 jan. 2025
·
Stannade 1 natt
Unfortunately the pool was closed due to technical issues, some of the staff seemed like they didn’t know how things worked at the hotel (possibly new starters) other than that a pleasant stay Bar prices are maybe a tad higher than expected
Unfortunately the pool was closed due to technical issues, some of the staff seemed like they didn’t know how things worked at the hotel (possibly new starters) other than that a pleasant stay Bar prices are maybe a tad higher than expected
6
Mark
9 nov. 2025
·
Stannade 1 natt
The hotel is ok but needs a total refurbishment, it is clean and tidy but its is disappointing. Car parking charges are outrageous.
The hotel is ok but needs a total refurbishment, it is clean and tidy but its is disappointing. Car parking charges are outrageous.
8
Ashslynn
10 dec. 2024
·
I must say the hotel is quite large , nice pool a few restuarnts on the property ... my rooms we ok minis the heating but overall the staff was very helpful .
I must say the hotel is quite large , nice pool a few restuarnts on the property ... my rooms we ok minis the heating but overall the staff was very helpful .
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Rapporter är blandade: många tyckte att rummen var rena, men det kommer upprepade klagomål om smutsiga eller mögliga badrum, fläckiga eller dåligt luktande korridorer och ostädade omklädningsrum vid poolen.
Relaterade gästrecensioner
4
Simon
19 mars 2025
·
Stannade 1 natt
The first room I was given had a moth infestation. I was quickly changed, and upgraded. The new room (like the first) had an ill-fitting window and the motorway is nearby. The hotel is tired. Breakfast was astonishingly busy with limited space and rushed staff.
The first room I was given had a moth infestation. I was quickly changed, and upgraded. The new room (like the first) had an ill-fitting window and the motorway is nearby. The hotel is tired. Breakfast was astonishingly busy with limited space and rushed staff.
8
Joseph
12 nov. 2023
·
Stannade 1 natt
Toilet wasnt clean (at all) and tv remote did not work. They waived my parking fee to cover it, although that doesnt really help me as its a business expense and i had to endure it. The bed was clean, thankfully. I had a good nights sleep.
Toilet wasnt clean (at all) and tv remote did not work. They waived my parking fee to cover it, although that doesnt really help me as its a business expense and i had to endure it. The bed was clean, thankfully. I had a good nights sleep.
6
Shamila
21 aug. 2024
·
Stannade 2 nätter
There was no warmth to the hotel. The front of house staff just seemed very transactional. The room itself was fine but it could have done with a thorough clean. There was a dust web above our bed on the ceiling for the two nights we stayed showing that the cleanliness wasn’t really up to scratch. The pool was okay but the changing rooms were horrid. Would class it more as a 3 star.
There was no warmth to the hotel. The front of house staff just seemed very transactional. The room itself was fine but it could have done with a thorough clean. There was a dust web above our bed on the ceiling for the two nights we stayed showing that the cleanliness wasn’t really up to scratch. The pool was okay but the changing rooms were horrid. Would class it more as a 3 star.
4
Alec
6 apr. 2024
·
Stannade 1 natt
Comfortable beds, but mould in the bathroom and the bar was incredibly over priced.
Comfortable beds, but mould in the bathroom and the bar was incredibly over priced.
2
Louise
9 sep. 2024
·
Stannade 1 natt
Checked in here to go to the NEC. We stayed here before and it was very nice - not this time. The corridors were very tired, damaged peeling paint, generally very shabby overall. Our bathroom stank of stale urine so we asked to be moved. Housekeeping was sent to clean the bathroom but I still wanted to be moved as if it had been cleaned so badly initially what else was dirty? We were eventually moved to another room which had been sprayed so heavily with air freshener that it gave me a splitting headache and started to trigger an asthma attack in my husband. Rang again for another room and was told all rooms would smell like that, apparently not, the first one stank of old pee! The woman on the phone was less than helpful, I told her if the air freshener in every room was the case then we couldn’t stay there as their products were making us ill and I demanded a refund, which was agreed. We booked into the Crowne Plaza over the road and had a very pleasant stay.
Checked in here to go to the NEC. We stayed here before and it was very nice - not this time. The corridors were very tired, damaged peeling paint, generally very shabby overall. Our bathroom stank of stale urine so we asked to be moved. Housekeeping was sent to clean the bathroom but I still wanted to be moved as if it had been cleaned so badly initially what else was dirty? We were eventually moved to another room which had been sprayed so heavily with air freshener that it gave me a splitting headache and started to trigger an asthma attack in my husband. Rang again for another room and was told all rooms would smell like that, apparently not, the first one stank of old pee! The woman on the phone was less than helpful, I told her if the air freshener in every room was the case then we couldn’t stay there as their products were making us ill and I demanded a refund, which was agreed. We booked into the Crowne Plaza over the road and had a very pleasant stay.
4
Mel
21 jan. 2024
·
Stannade 2 nätter
I've stayed here before but this time I was allocated a corner room with very little wardrobe space. No fridge again. The air conditioning didn't work to warm the room up but supplied with an electric fan heater. The problem was that the heater and the kettle tripped out the electrics plunging the room into darkness. Maintenance man came an told us about the problem. An unsatisfactory stay.
I've stayed here before but this time I was allocated a corner room with very little wardrobe space. No fridge again. The air conditioning didn't work to warm the room up but supplied with an electric fan heater. The problem was that the heater and the kettle tripped out the electrics plunging the room into darkness. Maintenance man came an told us about the problem. An unsatisfactory stay.
2
Adrian
6 nov. 2025
·
Stannade 1 natt
Cold room, stripped bathtub, the carpet in the hallway with stains and smell status. The staff was okay, no problems with them. But the hotel doesn’t deserve 4 stars. Maximum 2.
Cold room, stripped bathtub, the carpet in the hallway with stains and smell status. The staff was okay, no problems with them. But the hotel doesn’t deserve 4 stars. Maximum 2.
8
Stéphane
19 juni 2025
·
Stannade 3 nätter
The hotel seems a bit old (lift slow, pool not very clean), but yet it is still very good compared to the average ones. The beds are comfortable, the room was very clean overall. The breakfast is good but lack a little bit of sweet choices. The people were nice. Overall it was a good stay but I was hoping a little something more from an Hilton, probably mainly because the building feels old.
The hotel seems a bit old (lift slow, pool not very clean), but yet it is still very good compared to the average ones. The beds are comfortable, the room was very clean overall. The breakfast is good but lack a little bit of sweet choices. The people were nice. Overall it was a good stay but I was hoping a little something more from an Hilton, probably mainly because the building feels old.
6
Helen
27 nov. 2025
·
Stannade 1 natt
Bathroom not clean - missing plug in bath, chain left hanging down the drain and covered in hair and filth from other guests. No attention to detail! Room a little cold so a heater has been provided- not very eco friendly!!!
Bathroom not clean - missing plug in bath, chain left hanging down the drain and covered in hair and filth from other guests. No attention to detail! Room a little cold so a heater has been provided- not very eco friendly!!!
2
Tejinder
5 maj 2025
·
Stannade 2 nätter
The put us above nightclub which started pounding at 11:00pm. We moved but my poor 80 year old mother was to tired to move. Next morning her bathroom had a flood which ended up forcing her to move. Very inconvenient.
The put us above nightclub which started pounding at 11:00pm. We moved but my poor 80 year old mother was to tired to move. Next morning her bathroom had a flood which ended up forcing her to move. Very inconvenient.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Generellt bekvämt men något daterat på vissa ställen, med frekventa kommentarer om ineffektiv uppvärmning eller luftkonditionering, tunn ljudisolering nära hissarna eller utvändiga områden och vissa små eller obekväma badrum.
Relaterade gästrecensioner
4
Chris
27 okt. 2025
·
Stannade 1 natt
Room was really cold with no ability to increase the heating. And the room was above the delivery shutter, so there was noise all night long including screaming. Bar and choice of food looked good. It just didnt provide a decent nights rest before a large event the next day.
Room was really cold with no ability to increase the heating. And the room was above the delivery shutter, so there was noise all night long including screaming. Bar and choice of food looked good. It just didnt provide a decent nights rest before a large event the next day.
6
Victoria
13 apr. 2025
·
Stannade 1 natt
The hotel was clean and had everything you needed. Good location for walking to the BP Pulse arena. The room was comfortable, well maintained and clean. It was nice and quiet considering it is a big hotel and busy, we didn't hear any noise from other rooms. The bathroom fixtures were a little old and cranky e.g. the taps on the bath were difficult to use and the toilet made a noise for about 5 minutes after flushing. The breakfast was exceptional with a lot of choice.
The hotel was clean and had everything you needed. Good location for walking to the BP Pulse arena. The room was comfortable, well maintained and clean. It was nice and quiet considering it is a big hotel and busy, we didn't hear any noise from other rooms. The bathroom fixtures were a little old and cranky e.g. the taps on the bath were difficult to use and the toilet made a noise for about 5 minutes after flushing. The breakfast was exceptional with a lot of choice.
8
Susan
17 feb. 2025
·
Stannade 1 natt
We had an accessible room which backed onto the lifts - so it was noisy.
We had an accessible room which backed onto the lifts - so it was noisy.
4
Jemma
11 nov. 2025
·
Stannade 1 natt
Very quick response with room being cold and tv not working but even so a small radiator didnt help. Also bed was so hard like sleeping on floor. Worst night sleep ever for amount i paid
Very quick response with room being cold and tv not working but even so a small radiator didnt help. Also bed was so hard like sleeping on floor. Worst night sleep ever for amount i paid
6
Janice
14 nov. 2023
·
Stannade 2 nätter
The room was cold but we did have a heater. Also we were given a disabled room right next to the lifts. Very noisy. Couldn’t understand why we were given the disabled room as we did not require it. Between the airport and lifts the room needs better soundproofing.
The room was cold but we did have a heater. Also we were given a disabled room right next to the lifts. Very noisy. Couldn’t understand why we were given the disabled room as we did not require it. Between the airport and lifts the room needs better soundproofing.
4
dean
8 nov. 2025
·
Stannade 1 natt
The room which was supposed to be a single deluxe was at the very end of the hotel and when first entered was very cold and even smelt damp,reported to reception advised maintenance would attend , a gentleman turned up with a electric heater and confirmed air con heating had not worked for some time ,if felt like I was lodging at rigsbys rising damp lodgings not a quality hotel.
The room which was supposed to be a single deluxe was at the very end of the hotel and when first entered was very cold and even smelt damp,reported to reception advised maintenance would attend , a gentleman turned up with a electric heater and confirmed air con heating had not worked for some time ,if felt like I was lodging at rigsbys rising damp lodgings not a quality hotel.
6
Iain
19 mars 2024
·
Stannade 2 nätter
The room was OK, large bed albeit quite firm, no mini bar or fridge in the room which was disappointing. The shower cubicle was small, I struggled to turn around in there!! Staff were very friendly and helpful. Breakfast was good but the quality of some food items could have been better. The bar was disappointing, we'd have been here every night, however the service was very slow and the fact that they stop serving cocktails at 8 pm meant that we went elsewhere for drinks, there appeared to be no management at the bar and a significant lack of experience, I ended up paying £37 for 2 G&T's which were the first and last drinks that we had there!! Overall OK.
The room was OK, large bed albeit quite firm, no mini bar or fridge in the room which was disappointing. The shower cubicle was small, I struggled to turn around in there!! Staff were very friendly and helpful. Breakfast was good but the quality of some food items could have been better. The bar was disappointing, we'd have been here every night, however the service was very slow and the fact that they stop serving cocktails at 8 pm meant that we went elsewhere for drinks, there appeared to be no management at the bar and a significant lack of experience, I ended up paying £37 for 2 G&T's which were the first and last drinks that we had there!! Overall OK.
6
Daniel
25 feb. 2025
·
Stannade 3 nätter
Great location in terms of NEC and resorts world but rooms are very dated and also very noisy from the planes. Difficult to sleep with the contestant noise from the airport
Great location in terms of NEC and resorts world but rooms are very dated and also very noisy from the planes. Difficult to sleep with the contestant noise from the airport
6
Peter
19 nov. 2025
·
Stannade 1 natt
Check in was odd, the person forgot to tell me how to get to my room, some staff are abrupt to to the of rudeness, others are just really rude, others stuff are great, room is great but the hot drink supply is not great and no biscuits in an executive room, room was cold and air con not great.
Check in was odd, the person forgot to tell me how to get to my room, some staff are abrupt to to the of rudeness, others are just really rude, others stuff are great, room is great but the hot drink supply is not great and no biscuits in an executive room, room was cold and air con not great.
8
JONATHAN
13 juni 2025
·
Stannade 1 natt
The best part of £200 for what is essentially Hilton's basic-tier room is very steep. The room was simple, but modern. Kingsize bed, 'balcony' overlooking the carpark (lake to the right). TV remote wasn't the easiest to use. Bathroom looked dated - with just a basic, fixed shower head in a bath, and there seemed to be no way of adjusting the temperature. As it's near the airport it is normal for guests to be walking the corridors during the early hours - yet the doors offer zero level of soundproofing. We heard guests talking with staff, and greeting each other from around 5am.
The best part of £200 for what is essentially Hilton's basic-tier room is very steep. The room was simple, but modern. Kingsize bed, 'balcony' overlooking the carpark (lake to the right). TV remote wasn't the easiest to use. Bathroom looked dated - with just a basic, fixed shower head in a bath, and there seemed to be no way of adjusting the temperature. As it's near the airport it is normal for guests to be walking the corridors during the early hours - yet the doors offer zero level of soundproofing. We heard guests talking with staff, and greeting each other from around 5am.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Personalen är ofta hjälpsam, men recensioner noterar långa köer och långsam eller oorganiserad incheckning, enstaka fall av otrevlighet samt felaktiga bokningar eller rumstilldelningar.
Relaterade gästrecensioner
8
Erika
18 okt. 2025
·
Stannade 1 natt
The hotel was extremely busy . The staff did really well managing check in breakfast and bar service and should be commended . There was a difficult group at a wedding and they appeared to manage them with efficiency and without fuss
The hotel was extremely busy . The staff did really well managing check in breakfast and bar service and should be commended . There was a difficult group at a wedding and they appeared to manage them with efficiency and without fuss
4
Mahnaz
26 okt. 2025
·
Stannade 1 natt
Good hotel, but very poor check-in experience Our stay at this otherwise nice hotel began with a very disappointing check-in. Despite arriving at 3:30 p.m., our room was still not ready. Nadia at the front desk was rude and dismissive, telling us to wait 10 minutes with no apology. When we returned after 10–15 minutes, she again responded rudely, saying it had only been eight minutes. A few minutes later, she refused to serve us altogether, forcing us to rejoin another queue and wait an additional 20 minutes. As a Hotels.com Gold member and frequent business traveller, I have NEVER experienced such unprofessional behaviour, especially at a Hilton property. Fortunately, Abud at the second desk was courteous, apologised and offered us three drink vouchers as compensation. Aside from the check-in issue, the rest of our stay was pleasant. The breakfast and pool staff were friendly and professional, and the facilities were good. Overall, I can recommend this hotel—but I strongly hope management addresses the behaviour of certain front desk staff to ensure all guests are treated with respect.
Good hotel, but very poor check-in experience Our stay at this otherwise nice hotel began with a very disappointing check-in. Despite arriving at 3:30 p.m., our room was still not ready. Nadia at the front desk was rude and dismissive, telling us to wait 10 minutes with no apology. When we returned after 10–15 minutes, she again responded rudely, saying it had only been eight minutes. A few minutes later, she refused to serve us altogether, forcing us to rejoin another queue and wait an additional 20 minutes. As a Hotels.com Gold member and frequent business traveller, I have NEVER experienced such unprofessional behaviour, especially at a Hilton property. Fortunately, Abud at the second desk was courteous, apologised and offered us three drink vouchers as compensation. Aside from the check-in issue, the rest of our stay was pleasant. The breakfast and pool staff were friendly and professional, and the facilities were good. Overall, I can recommend this hotel—but I strongly hope management addresses the behaviour of certain front desk staff to ensure all guests are treated with respect.
2
aileen
16 mars 2023
·
Stannade 2 nätter
We arrived at 3.30pm - to then stand in a queue for nearly 2 hours to get checked in - to then be told our room wasnt ready! We were going out for Dinner at 6pm. Eventually we were allocated a different room to the one we booked - with a lot less space for the 2 days. Outside our room for a whole day was a pile of dirty laundry - a duvet in the corridor etc -
We arrived at 3.30pm - to then stand in a queue for nearly 2 hours to get checked in - to then be told our room wasnt ready! We were going out for Dinner at 6pm. Eventually we were allocated a different room to the one we booked - with a lot less space for the 2 days. Outside our room for a whole day was a pile of dirty laundry - a duvet in the corridor etc -
8
Doreen
18 mars 2025
·
Stannade 2 nätter
Overall a good experince. However when requesting extra towels did have to ask twice before we received them.
Overall a good experince. However when requesting extra towels did have to ask twice before we received them.
6
Mark
18 jan. 2024
·
Stannade 1 natt
Unfortunately i felt that this hotel did not live up to the Hilton standard. We arrived late afternoon and found that we needed to wait 20 minutes to check in, the line of people wanting to check in was long. On check in, we were not informed that the restaurant was closed due to a private function, and found that we could only eat at the bar together with 200 other guests. This automatically brings the standard down, as the staff could not professionally cope. We ended up leaving and walking 500m down to another hotel to eat. The rooms were large and comfortable, but the bathroom was ridiculously small (talk about swinging a cat here you couldn't even swing a toothbrush). The shower had old difficult to align taps, meaning that the shower was either to hot or to cold. Overall a very average stay, quite disappointing for a Hilton
Unfortunately i felt that this hotel did not live up to the Hilton standard. We arrived late afternoon and found that we needed to wait 20 minutes to check in, the line of people wanting to check in was long. On check in, we were not informed that the restaurant was closed due to a private function, and found that we could only eat at the bar together with 200 other guests. This automatically brings the standard down, as the staff could not professionally cope. We ended up leaving and walking 500m down to another hotel to eat. The rooms were large and comfortable, but the bathroom was ridiculously small (talk about swinging a cat here you couldn't even swing a toothbrush). The shower had old difficult to align taps, meaning that the shower was either to hot or to cold. Overall a very average stay, quite disappointing for a Hilton
2
Annalisa
22 apr. 2025
·
Stannade 1 natt
Awful check in experience - they did not believe that I had already paid for the room. As it was busy, I felt rushed to pay and then had to be refunded when I showed my bank statement. Another guest was allocated the same room by the hotel and entered while I changing. Our room key then didn't work and staff hadn't noted my car registration or that I'd paid for parking.
Awful check in experience - they did not believe that I had already paid for the room. As it was busy, I felt rushed to pay and then had to be refunded when I showed my bank statement. Another guest was allocated the same room by the hotel and entered while I changing. Our room key then didn't work and staff hadn't noted my car registration or that I'd paid for parking.
10
Lester
10 nov. 2025
·
Stannade 2 nätter
Very nice buffet breakfast, all the staff that I encountered were very courteous. I enjoyed my stay after visiting the classic car show at the NEC, I will be back next year thank you.
Very nice buffet breakfast, all the staff that I encountered were very courteous. I enjoyed my stay after visiting the classic car show at the NEC, I will be back next year thank you.
8
Adam
12 dec. 2024
·
Stannade 1 natt
Hotel location and rooms were perfect. Check in was so slow, and arranging parking a pain. Took ages to get a receipt - not the best service form check in desk really. Otherwise, all ok.
Hotel location and rooms were perfect. Check in was so slow, and arranging parking a pain. Took ages to get a receipt - not the best service form check in desk really. Otherwise, all ok.
8
Nicola
27 feb. 2025
·
Stannade 1 natt
We were very disappointed that The Hilton Metropole had no reservation for us despite us having an email confirmation from Hotels.com showing our room had been paid for a year ago. Several staff looked at their monitors but could not find the reservation we then had to move around the corner to speak to someone else which was quite embarrassing. They did assure us that they would be able to find us a room but it was a bit uncomfortable.
We were very disappointed that The Hilton Metropole had no reservation for us despite us having an email confirmation from Hotels.com showing our room had been paid for a year ago. Several staff looked at their monitors but could not find the reservation we then had to move around the corner to speak to someone else which was quite embarrassing. They did assure us that they would be able to find us a room but it was a bit uncomfortable.
10
Hiren
11 mars 2025
·
Stannade 1 natt
Staff on reception desk very helpful ensuring a pleasant stay.
Staff on reception desk very helpful ensuring a pleasant stay.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Utmärkt läge för NEC, Resorts World och flygplats/tågförbindelser med enkel gångavstånd. Vissa gäster rapporterade flygplans- eller motorvägsljud beroende på rummets placering.
Relaterade gästrecensioner
8
Amanda
29 nov. 2023
·
Stannade 1 natt
The hotel was convenient for the NEC and straight off the motorway.
The hotel was convenient for the NEC and straight off the motorway.
10
Peter
17 juli 2025
·
Stannade 2 nätter
The food at their resturaunt was absolutely amazing. I was shocked. The 24 hour bar was awesome. Clean rooms and a simple walk from train and airport. What a great location.
The food at their resturaunt was absolutely amazing. I was shocked. The 24 hour bar was awesome. Clean rooms and a simple walk from train and airport. What a great location.
8
Paul
27 okt. 2025
·
Stannade 1 natt
An enjoyable couple of days at the Hilton. Perfect location for the NEC. Breakfast was amazing, room was nice and staff were friendly.
An enjoyable couple of days at the Hilton. Perfect location for the NEC. Breakfast was amazing, room was nice and staff were friendly.
10
Amelia
7 juli 2024
·
Stannade 1 natt
Our stay was lovely and peaceful. Really convenient location for both the NEC and resorts world!
Our stay was lovely and peaceful. Really convenient location for both the NEC and resorts world!
10
Michael
21 feb. 2025
·
Stannade 1 natt
Perfect, 5 min walk to NEC
Perfect, 5 min walk to NEC
8
Andrew
17 feb. 2025
·
Stannade 1 natt
Excellent location for nec. Room would have been better if sound proofed from motorway noise.
Excellent location for nec. Room would have been better if sound proofed from motorway noise.
6
Daniel
25 feb. 2025
·
Stannade 3 nätter
Great location in terms of NEC and resorts world but rooms are very dated and also very noisy from the planes. Difficult to sleep with the contestant noise from the airport
Great location in terms of NEC and resorts world but rooms are very dated and also very noisy from the planes. Difficult to sleep with the contestant noise from the airport
10
Jason
1 nov. 2025
·
Stannade 1 natt
Perfect location for NEC. Great breakfast.
Perfect location for NEC. Great breakfast.
8
allan
3 aug. 2025
·
Stannade 2 nätter
Convenient location
Convenient location
10
Lisa
7 maj 2025
·
Stannade 1 natt
Excellent Hotel. Friendly, helpful staff. Room was clean and beds so comfy! Booked as was going to a concert at BP Pulse. So perfect location for it. Quick short walk from hotel to venue. Will be booking again for sure
Excellent Hotel. Friendly, helpful staff. Room was clean and beds so comfy! Booked as was going to a concert at BP Pulse. So perfect location for it. Quick short walk from hotel to venue. Will be booking again for sure
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Frukosten hyllas ofta för sitt utbud och sin kvalitet, även om det ofta uppstår köer under rusningstid. Bar- och rumsservicemöjligheterna är ofta dyra och varierande, och restaurangerna kan vara stängda för privata evenemang.
Relaterade gästrecensioner
6
Ryan
21 sep. 2024
·
Stannade 1 natt
Most of it was fine but the dining was awful. The restaurant was closed for a private function (unknown/unmentioned at time of booking) so I had room service. I tried to ring down for it but there was no menu and the phone didn't work. There was a QR code stuck on the mirror instead. I paid £48 for a salad, a chicken curry dish and sparkling water. There as a £6 tray charge. However the food arrived in paper boxes, in a carrier bag. No tray, no plate, no service really. The delivery man was brusque. It would be much more in keeping with the hotel to have a proper room service menu, on real paper not a QR code. Please present the food on real crockery.
Most of it was fine but the dining was awful. The restaurant was closed for a private function (unknown/unmentioned at time of booking) so I had room service. I tried to ring down for it but there was no menu and the phone didn't work. There was a QR code stuck on the mirror instead. I paid £48 for a salad, a chicken curry dish and sparkling water. There as a £6 tray charge. However the food arrived in paper boxes, in a carrier bag. No tray, no plate, no service really. The delivery man was brusque. It would be much more in keeping with the hotel to have a proper room service menu, on real paper not a QR code. Please present the food on real crockery.
8
Kirstie
14 sep. 2025
·
Stannade 1 natt
A great hotel in a fab location for Resorts World arena and the NEC. Staff are friendly and helpful. Good breakfast options to cater for vegan and gluten free and also vegan and gluten free options in the lounge bar. Large car park, very easy experience all round. Our room didn't smell very nice, almost like it had been a smoking room or someone had smoked in there. Couldn't work out what it was but thankfully there was an opening window which helped air the room
A great hotel in a fab location for Resorts World arena and the NEC. Staff are friendly and helpful. Good breakfast options to cater for vegan and gluten free and also vegan and gluten free options in the lounge bar. Large car park, very easy experience all round. Our room didn't smell very nice, almost like it had been a smoking room or someone had smoked in there. Couldn't work out what it was but thankfully there was an opening window which helped air the room
8
Nilvanta
13 nov. 2025
·
Stannade 1 natt
Large bed and good size rooms. Excellent breakfast range however the queues for toast/hot breakfast/teas were all long and ended up being a rush
Large bed and good size rooms. Excellent breakfast range however the queues for toast/hot breakfast/teas were all long and ended up being a rush
6
Susie
14 juni 2024
·
Stannade 1 natt
Although convenient for the NEC, this is extremely expensive for a very average standard of hotel and the 24-hour restaurant has a very limited offer and mediocre food. At breakfast the coffee is poor but the food is okay. On the plus side, for a hotel so close to the airport, it is very well sound-insulated so quiet for sleeping and the beds are comfortable.
Although convenient for the NEC, this is extremely expensive for a very average standard of hotel and the 24-hour restaurant has a very limited offer and mediocre food. At breakfast the coffee is poor but the food is okay. On the plus side, for a hotel so close to the airport, it is very well sound-insulated so quiet for sleeping and the beds are comfortable.
10
Peter
17 juli 2025
·
Stannade 2 nätter
The food at their resturaunt was absolutely amazing. I was shocked. The 24 hour bar was awesome. Clean rooms and a simple walk from train and airport. What a great location.
The food at their resturaunt was absolutely amazing. I was shocked. The 24 hour bar was awesome. Clean rooms and a simple walk from train and airport. What a great location.
10
Lester
10 nov. 2025
·
Stannade 2 nätter
Very nice buffet breakfast, all the staff that I encountered were very courteous. I enjoyed my stay after visiting the classic car show at the NEC, I will be back next year thank you.
Very nice buffet breakfast, all the staff that I encountered were very courteous. I enjoyed my stay after visiting the classic car show at the NEC, I will be back next year thank you.
6
Francesco
21 aug. 2025
·
Stannade 2 nätter
Bar and meals way overpriced
Bar and meals way overpriced
8
john
18 feb. 2025
·
Stannade 2 nätter
Both restaurant's were closed for private events on both nights stay and only food in bar available will try another hotel next time
Both restaurant's were closed for private events on both nights stay and only food in bar available will try another hotel next time
4
Sharon
15 sep. 2025
·
Stannade 1 natt
Took over an hour to check in then was given the wrong room so had to be relocated took another 30 mins. The bathroom was extremely old fashioned with a shower over a bath. A massive crack in the sink, the plug didnt work, you cant see it in the photo but the crack is ALL the way along from the top of the sink to the plug hole. the bath had patches of repair all over it so much so it did not make you want to use it. We ordered room service as we were just so knackered. Both ordered fish and chips came to £48, arrived in cardboard boxes and nothing to really write home about, 5/10 Id say. The pool last timing was 9.00pm. We were looking forward to a swim but it took us so long to check in and then move we didnt have time! We paid £219 and were so looking forward to an upper class overnight stay, it is The Hilton afterall, we would of be better off staying in the Premier Inn for less than half the price. Very very disappointed!
Took over an hour to check in then was given the wrong room so had to be relocated took another 30 mins. The bathroom was extremely old fashioned with a shower over a bath. A massive crack in the sink, the plug didnt work, you cant see it in the photo but the crack is ALL the way along from the top of the sink to the plug hole. the bath had patches of repair all over it so much so it did not make you want to use it. We ordered room service as we were just so knackered. Both ordered fish and chips came to £48, arrived in cardboard boxes and nothing to really write home about, 5/10 Id say. The pool last timing was 9.00pm. We were looking forward to a swim but it took us so long to check in and then move we didnt have time! We paid £219 and were so looking forward to an upper class overnight stay, it is The Hilton afterall, we would of be better off staying in the Premier Inn for less than half the price. Very very disappointed!
10
Rowena
19 sep. 2025
·
Stannade 2 nätter
Always a pleasant stay here whilst at conference. Everything I need in the room and breakfast is very well laid out with an abundance of options. If eating at the bar for an evening meal though service can be slow, so don’t wait for staff at the table order your food at the bar!
Always a pleasant stay here whilst at conference. Everything I need in the room and breakfast is very well laid out with an abundance of options. If eating at the bar for an evening meal though service can be slow, so don’t wait for staff at the table order your food at the bar!
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
6
Per
8 juli 2025
·
Stannade 2 nätter
Sunkit med en viss odör. Sängarna sköna
Sunkit med en viss odör. Sängarna sköna
10
Benny
11 mars 2025
·
Stannade 5 nätter
Ett jättefint hotel med bra service och fina rum. Väldigt rent och fräscht.
Ett jättefint hotel med bra service och fina rum. Väldigt rent och fräscht.
10
Theresa
förra veckan
·
Stannade 1 natt
Room was beautifully clean, beds were very comfy and breakfast was delicious.
Room was beautifully clean, beds were very comfy and breakfast was delicious.
6
Thomas
för 4 veckor sedan
·
Stannade 1 natt
No shuttle bus to / from airport, despite significant distance. The hotel is isolated from the rest of the Airport / NEC complex. Food very expensive - a glass of Malbec costs £15.50. Buffet breakfast £18 - extortionate and reflects a captive customer base.
No shuttle bus to / from airport, despite significant distance. The hotel is isolated from the rest of the Airport / NEC complex. Food very expensive - a glass of Malbec costs £15.50. Buffet breakfast £18 - extortionate and reflects a captive customer base.
8
Elizabeth
20 sep. 2026
·
Stannade 1 natt
Staff were very pleasant Room was lovely with a long window that could be opened - much appreciated Only downfall was the hotel was having issues with the lifts … and a long queue for the bar/ food after a show - could have put more staff on, but the staff were very pleasant
Staff were very pleasant Room was lovely with a long window that could be opened - much appreciated Only downfall was the hotel was having issues with the lifts … and a long queue for the bar/ food after a show - could have put more staff on, but the staff were very pleasant
Boendets policy
Instruktioner för incheckning
Allt du behöver veta för en smidig incheckning.
Incheckning
Checka ut
Från 15:00 till 20:00
Innan 12:00
Bra att veta
Ytterligare regler och information om denna fastighet.
Tillval
Ytterligare betalda tjänster du kan efterfråga.
Undrar du något?
Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
november 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-10-20: 201.82467282147218USD
- 2026-10-21: 159.8211647874756USD
- 2026-10-22: 159.8211647874756USD
- 2026-10-23: 123.03581430978394USD
- 2026-10-24: 106.99114517428589USD
- 2026-10-25: 106.99114517428589USD
- 2026-10-26: 149.83982633984377USD
- 2026-10-27: 135.85198628933716USD
- 2026-10-28: 135.84199573937988USD
- 2026-10-29: 137.8402598267212USD
- 2026-10-30: 181.80206974823USD
- 2026-10-31: 195.79990034869385USD
- 2026-11-01: 122.78110237072755USD
- 2026-11-02: 141.8467785513611USD
- 2026-11-03: 470.56120379724126USD
- 2026-11-04: NO DATA
- 2026-11-05: 208.36537544311525USD
- 2026-11-06: 349.78458071459966USD
- 2026-11-07: 156.8873332095337USD
- 2026-11-08: 115.89341005682374USD
- 2026-11-09: 130.8563260709839USD
- 2026-11-10: 130.47178834777833USD
- 2026-11-11: 183.82031493548587USD
- 2026-11-12: 244.61605600000001USD
- 2026-11-13: 441.58638309167486USD
- 2026-11-14: 899.4662488098145USD
- 2026-11-15: 112.20920000000001USD
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 186.8376836055298USD
- 2026-11-21: 190.80424869122317USD
- 2026-11-22: 116.20376773257448USD
- 2026-11-23: 200.82553221691896USD
- 2026-11-24: 259.74435114361575USD
- 2026-11-25: 387.62234616906744USD
- 2026-11-26: 709.2437120891113USD
- 2026-11-27: NO DATA
- 2026-11-28: 222.80643717767336USD
- 2026-11-29: 122.88214646768189USD
- 2026-11-30: 134.13827737768557USD
- 2026-12-01: 133.8836938518677USD
- 2026-12-02: 134.13827737768557USD
- 2026-12-03: NO DATA
- 2026-12-04: 192.22513261462404USD
- 2026-12-05: NO DATA
- 2026-12-06: 111.08710800000001USD
- 2026-12-07: 106.90712867276002USD
- 2026-12-08: 96.88583658618165USD
- 2026-12-09: 136.85111833300783USD
- 2026-12-10: NO DATA
- 2026-12-11: 150.37816887927247USD
- 2026-12-12: 223.05781893341066USD
- 2026-12-13: 113.53242137506105USD
- 2026-12-14: 106.90712867276002USD
- 2026-12-15: 108.38870925357057USD
- 2026-12-16: 107.87628906655884USD
- 2026-12-17: NO DATA
- 2026-12-18: 99.88323271719361USD
- 2026-12-19: 115.76183785263062USD
- 2026-12-20: NO DATA
Kontakta boendet i förväg med kontaktinformationen i bokningsbekräftelsen för att arrangera incheckning. Om du planerar att ankomma efter 16.00 ska du kontakta boendet i förväg med kontaktinformationen i bokningsbekräftelsen. Gäster måste kontakta boendet i förväg för incheckningsinstruktioner. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort, bankkort och kontanter.
- På detta boende finns bland annat följande säkerhetsdetalj: brandsläckare.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av CleanStay (Hilton).
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Upp till 2 barn, 13 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Gäster kan tillåtas att ta med sig husdjur om de kontaktar boendet direkt. Kontaktuppgifter finns i bokningsbekräftelsen (tilläggsavgifter tillkommer, mer information hittar du i avsnittet om avgifter).
- Kontaktfri utcheckning är tillgänglig.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för frukostbuffé: GBP 18.00 per person (ungefärligt pris)
- Parkeringsavgift: GBP 20.00 per natt
- Husdjursavgift: GBP 30 per husdjur (varierar beroende på vistelsens längd)
- Inga avgifter tas ut för assistanshundar
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Hiss
Flerspråkig personal
Värdeförvaring
Golfbana (i närheten)
Fitnessutrustning
Bagageförvaring
Tjänster
Hiss
Flerspråkig personal
Värdeförvaring
Bagageförvaring
Plats för rökning
Express in- och utcheckning
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Conference Space
Tours/Ticket Assistance
Well-Lit Path to Entrance
Aktiviteter
Golfbana (i närheten)
Fitnessutrustning
Fitness Center (24-hour)
24-Hour Health Club
Concerts/Live Shows
Utemöbler
Allmänt
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Food and Water Bowls
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Parkering
Parking (Self) (surcharge)
Internet
Gratis wi-fi