Is parking available at the property?

Self parking is available on-site for a fee of JPY 2000 per night, which includes in/out privileges. Parking height restrictions apply.

What type of breakfast is offered?

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately JPY 1980 for adults and JPY 1100 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Kumamoto, just a 5-minute walk from Sakura Machi Kumamoto and a 1-minute drive from Kumamoto Castle. It is also 1.3 miles from Fujisaki Hachimangu and 2.1 miles from Suizenji Gardens.

What are the policies for guests staying with children?

One child aged 12 years or younger can stay free per registered adult when occupying the parent's or guardian's room, using existing bedding.

Grids Premium Hotel Kumamoto - 3 Star Comfort

What guests think

Across many reviews, Grids Premium Hotel Kumamoto stands out for its central, walkable location near the bus terminal and shopping streets, along with generally clean, modern spaces that create a quiet base for sightseeing and short stays.

Rooms are often compact with dark lighting; several note shower-only bathrooms, limited storage or desks, and in some cases sealed or windowless rooms. Service feedback is mixed—many describe friendly, multilingual staff and smooth check-in, while others cite curt reception or slow responses. Facilities feel modern with a self-serve amenity station and an evening lounge for snacks and drinks, but parking is limited and paid; breakfast is widely liked though selection and crowding at peak times can disappoint. Expect a practical, well-located stay over plush space and full-service frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

There is a self-serve amenity station and an evening lounge with complimentary snacks/drinks. Parking is limited and paid, with partner lots nearby that can be cheaper or farther from the hotel.

Related guest reviews

6

Chen Li

6 Aug 2025

·

Stayed 1 night

房間的空間小，停車要收費2000日元，可以到對面停車場,只要1300日元，比較便宜。優點是附近逛街滿方便。房間乾淨。

8

kenichiro

20 Feb 2025

·

Stayed 2 nights

駐車場が狭いので止めにくいので注意が必要。

10

Akemi

14 Apr 2025

·

Stayed 1 night

私達は、宿泊当日予約して、大人３人宿泊できるトリプルルームだったが、チェックインした時間が予定より早くなってしまい、まだ、ベッドや不足の1人分の準備が追いついておらず、後にフロントスタッフが部屋へ来て、整えて下さった。15時は、海外からの団体のお客様対応に追われている時だったので、落ち着いてから応対してくださったようである。丁寧な対応だったので、不快な気持ちはなかった。館内説明など、ほかは完ぺきでした。２階に休憩出来、フリードリンク、フリーフードのところがあるときいたが、(午後１時から10時まで？)行ってみたが従業員がおらず、説明とは違っていたようだ。フロントにしっかりと聞くとよかったと反省しています。

8

kazuko

28 Feb 2025

·

Stayed 1 night

ホテルの駐車場が満車で遠い駐車場になり割引券ももらえたが近くのパーキングに止めた方が料金も同じなので残念だった

10

Hing Man

29 Dec 2024

·

Stayed 1 night

酒店很新，房間很清潔，需要用的日用品及梳洗用品可於前枱自取。雖然燈光比較暗，但很喜歡這種氛圍，讓人感到放鬆。早餐品種不多，但很美味，如能再加水果會更好。

6

Jesse

5 Apr 2025

·

Stayed 2 nights

Hotel is just a good place to shower and rest. It is located in a good area. If you have a car, you will have to pay an extra 2000 yen a day for parking. Their coffee set up is from 3pm-midnight, which is kind of odd times.

10

Katherine

17 Dec 2024

·

Stayed 1 night

This hotel had excellent service in English! Check-in was smooth, with lots of public parking nearby. There were lots of free amenities, the room was very clean, and the location was fantastic.

10

HSIN CHIEN

19 Aug 2025

·

Stayed 2 nights

地點很好, 但沒有停車位, 過橋的話有可以找到比較低價的停車場. 設施不錯, 浴室與廁所完全獨立, 整體設計多人使用上比較不會衝突, 有提供自助式的行李寄放, 便於行程安排.

8

SATOMI

3 Jul 2025

·

Stayed 1 night

コインランドリーを利用される方が多くて、ちょっとのタイミングで次の方が並んでいたり、延長したくても待っている人がいると、それも出来ず。台数が増やせるならと思いました。

10

Yuching

18 May 2025

·

Stayed 1 night

整題算不錯就是提供的停車費偏高一晚要2000日元

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Cleanliness

Guests frequently praise clean, new-feeling spaces, though some report inconsistent in-stay housekeeping and dust noticeable in common areas.

Related guest reviews

8

Yusuke

5 Aug 2025

·

Stayed 1 night

立地も客室もスタッフも良かった。一点気になるのは、客室フロアの廊下やエレベーター前のエリアでは照明の仕様で舞ってるホコリがものすごく目立った。マスク着用にてリピ有。

6

KUANHUA

1 Nov 2024

·

Stayed 2 nights

部屋を掃除するとき、ウェイターはベッドとキルトを整えず、ゴミを取り除くだけでした。部屋とバスルームは掃除されていませんでした。 1名様でご宿泊の場合、歯ブラシとバスタオルは1名様分のみのご用意となります！唯一の利点はベッドが大きいのでぐっすり眠れることです！

10

Chia Wen

5 Feb 2026

·

Stayed 5 nights

很棒的住宿體驗，空間動線規劃很好，很乾淨；離車站很近，逛街購物超方便

8

Qiaoe

11 Feb 2025

·

Stayed 5 nights

交通方便，服務態度非常好👍房間清潔人員打掃一般

10

?

11 Feb 2025

·

Stayed 1 night

サクラマチからも近く、観光なども行きやすい良い場所にあり、お部屋もとても綺麗で良かったです。

8

Yoshimitsu

15 Jun 2025

·

Stayed 1 night

新しいホテルで、全般的に綺麗でした。

8

Darien

28 Feb 2025

·

Stayed 7 nights

I recieved new towels everyday which was unexpected. Otherwise, excellent.

10

Anke

21 Sept 2025

·

Stayed 3 nights

Saubere Zimmer, sehr nettes Personal, gerne wieder.

10

JAEHYUCK

19 Feb 2026

·

Stayed 1 night

객실도 깨끗하였고, 위치도 좋았습니다. 한국어 가능 직원도 있어서 좋습니다.

6

Seowoo

1 Sept 2025

·

Stayed 2 nights

2박 했는데, 방에 실내화도 그대로고 박스 분리수거가 생겨서 문근처에 두고 관광하러 나갔다 저녁에 드갔는데 수건만 바꼈고 침대 상태, 박스, 실내화 그대로 더라구요 그 외 침대도 푹신하고 화장실도 넓어서 좋았어요

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Rooms

Rooms are modern but often compact with dim lighting; many have shower-only bathrooms and limited workspace or storage. Some guests noted sealed or windowless rooms, while overall noise levels were generally quiet.

Related guest reviews

10

Stephane

21 Jul 2025

·

Stayed 2 nights

Nice quiet and clean hotel also very dark . Close to combini, restaurants and stores. Great experience

8

Yoshimitsu

22 Jul 2025

·

Stayed 1 night

静かです

8

Jingting

20 Jun 2025

·

Stayed 3 nights

雖然房間不算大開兩個行李箱沒那麼方便但是至少床底可以推入行李箱去車站搭車走路也方便

6

Mingu

9 Jan 2026

·

Stayed 4 nights

창문이 없어 힘들었어요

10

Jordan

17 May 2025

·

Stayed 2 nights

The hotel seems fairly new and was very clean. Moreover, the location is right by a tram stop, and is a very short walk to a lot of restaurants and stores, including a nice Shinshigai (large covered shopping area) that is across the street. Only about a 20 minute walk to Kumamoto Castle as well. The bed was very firm, which some might not like, but I thought it was good.

6

KIT SHUEN

7 Oct 2024

·

Stayed 4 nights

房間燈光非常暗，根本看不清楚，未住過一間酒店房間的燈光是如此暗淡的！

8

Miyuki

12 Dec 2024

·

Stayed 2 nights

バスタブなしシャワーのみですが、シャワーで温まりました。お部屋の備品も必要なのが揃っていて、機能的でよかったです。

6

Bryan

12 Sept 2025

·

Stayed 3 nights

Hotel is walking distance to transport facilities like Karashimacho Tram Station and Sakuramachi Bus Terminal. The shopping arcade which has food and convenience stores are also within walking distance. However, despite the easy access to transport and shopping, the rooms seems to be generally a bit tighter. Hope that they can improve on the acknowledgement portion because they did not respond initially when I use contact property on Expedia. It was only after sending an email to Expedia which I then have the confirmation acknowledgement.

8

??

5 Aug 2024

·

Stayed 1 night

新しいホテルです。部屋が暗くてデスクはありませんので仕事はできないでしょう。バスタブはありません。バスタオルハンガーが見当たりませんでした。ハンガーをかけるフックが太くて使いづらいです。朝食は素晴らしいです。

6

Seowoo

1 Sept 2025

·

Stayed 2 nights

2박 했는데, 방에 실내화도 그대로고 박스 분리수거가 생겨서 문근처에 두고 관광하러 나갔다 저녁에 드갔는데 수건만 바꼈고 침대 상태, 박스, 실내화 그대로 더라구요 그 외 침대도 푹신하고 화장실도 넓어서 좋았어요

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Service

Staff are often described as friendly and helpful, with some English/Korean support and smooth check-in/out. However, several guests reported curt reception, language barriers, or slow responses to inquiries.

Related guest reviews

4

PAY

15 May 2024

·

Stayed 1 night

주차시설이 부족해서 주변 주차장을 안내받았으나 찾기 어려워 고생했습니다. 또, 프론트 직원과 영어로 소통이 안되어 체크인에 시간이 많이 걸리네요.

10

キョウコ

12 Jul 2025

·

Stayed 1 night

スタッフの方、ほど良い接客！気持ちいい！！

8

Shohei

20 Jan 2026

·

Stayed 1 night

レセプションの接客不満

10

Ho

2 Jun 2024

·

Stayed 1 night

A cute polite female front desk staff provide positive attitude to us when asking for car park in-house service. Appreciate the positive attitude and smile to guest.

10

Anke

21 Sept 2025

·

Stayed 3 nights

Saubere Zimmer, sehr nettes Personal, gerne wieder.

10

Katherine

17 Dec 2024

·

Stayed 1 night

This hotel had excellent service in English! Check-in was smooth, with lots of public parking nearby. There were lots of free amenities, the room was very clean, and the location was fantastic.

10

JAEHYUCK

19 Feb 2026

·

Stayed 1 night

객실도 깨끗하였고, 위치도 좋았습니다. 한국어 가능 직원도 있어서 좋습니다.

8

Yoshimitsu

29 Oct 2025

·

Stayed 1 night

テキパキとしていた

6

Bryan

12 Sept 2025

·

Stayed 3 nights

Hotel is walking distance to transport facilities like Karashimacho Tram Station and Sakuramachi Bus Terminal. The shopping arcade which has food and convenience stores are also within walking distance. However, despite the easy access to transport and shopping, the rooms seems to be generally a bit tighter. Hope that they can improve on the acknowledgement portion because they did not respond initially when I use contact property on Expedia. It was only after sending an email to Expedia which I then have the confirmation acknowledgement.

4

HIROTO

12 Feb 2026

·

Stayed 3 nights

フロントは、無愛想

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Location

Excellent location near Sakuramachi Bus Terminal/tram and the Shinshigai shopping arcade, with many eateries close by and Kumamoto Castle walkable. Despite the central setting, several reviews found the area pleasantly quiet at night.

Related guest reviews

10

MIYUKI

1 Oct 2024

·

Stayed 1 night

サクラマチにも近く、繁華街から少し離れているので静かでした

8

Yoshiaki

26 May 2025

·

Stayed 1 night

アクセスが良かったです。

10

HUAN CHUN

12 Dec 2024

·

Stayed 1 night

離熊本巴士總站非常近，附近也有商店街可以逛。非常好的住宿地點。

10

Chia Wen

5 Feb 2026

·

Stayed 5 nights

很棒的住宿體驗，空間動線規劃很好，很乾淨；離車站很近，逛街購物超方便

8

Naotaka

24 Feb 2025

·

Stayed 1 night

繁華街の一番南端で、歩ける距離で静かで良かった。

10

?

11 Feb 2025

·

Stayed 1 night

サクラマチからも近く、観光なども行きやすい良い場所にあり、お部屋もとても綺麗で良かったです。

8

Jingting

20 Jun 2025

·

Stayed 3 nights

雖然房間不算大開兩個行李箱沒那麼方便但是至少床底可以推入行李箱去車站搭車走路也方便

10

Jordan

17 May 2025

·

Stayed 2 nights

The hotel seems fairly new and was very clean. Moreover, the location is right by a tram stop, and is a very short walk to a lot of restaurants and stores, including a nice Shinshigai (large covered shopping area) that is across the street. Only about a 20 minute walk to Kumamoto Castle as well. The bed was very firm, which some might not like, but I thought it was good.

10

HSIN CHIEN

19 Aug 2025

·

Stayed 2 nights

地點很好, 但沒有停車位, 過橋的話有可以找到比較低價的停車場. 設施不錯, 浴室與廁所完全獨立, 整體設計多人使用上比較不會衝突, 有提供自助式的行李寄放, 便於行程安排.

6

Bryan

12 Sept 2025

·

Stayed 3 nights

Hotel is walking distance to transport facilities like Karashimacho Tram Station and Sakuramachi Bus Terminal. The shopping arcade which has food and convenience stores are also within walking distance. However, despite the easy access to transport and shopping, the rooms seems to be generally a bit tighter. Hope that they can improve on the acknowledgement portion because they did not respond initially when I use contact property on Expedia. It was only after sending an email to Expedia which I then have the confirmation acknowledgement.

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Dining

Breakfast is generally tasty, though the selection is modest and peak times can be crowded; occasional issues like a broken coffee machine or higher pricing were noted.

Related guest reviews

8

KOICHI

31 Jan 2025

·

Stayed 1 night

朝食付きでした。品数は多いのですが口に合わなかった。残念です。日本語が聞こえないのにびっくりでした。ホテルとしては清潔で良いですよ。

8

??

8 Sept 2024

·

Stayed 1 night

駐車場がすぐ埋まってしまってホテルに止められなかった事だけ残念でしたが、モーニングのバイキングの種類が多く、どれも美味しかった！フロントの人の対応も良かったし、満足でした！

8

??

2 Oct 2024

·

Stayed 1 night

シャワーしかないのが、残念。 Morningの価格を下げて欲しい。

10

Fong

20 Aug 2024

·

Stayed 2 nights

Good location, delicious breakfast

10

Hing Man

29 Dec 2024

·

Stayed 1 night

酒店很新，房間很清潔，需要用的日用品及梳洗用品可於前枱自取。雖然燈光比較暗，但很喜歡這種氛圍，讓人感到放鬆。早餐品種不多，但很美味，如能再加水果會更好。

6

Arthur

9 Sept 2024

·

Stayed 1 night

The interior of the bedroom is very dark. I am not sure if the effect they are trying for. The room was small an awkward. Great breakfast.

8

YAT CHI

30 Nov 2024

·

Stayed 4 nights

新酒店乾淨企理，職員有禮接待。由於酒店沒有將早餐時段設計人潮分隔管理，入住五天兼購早餐券，每天0750-0850早餐時段，完全被旅行團攻陷，毫無餐桌禮儀，環境嘈吵。我們唯有0855後才到2樓餐廳食早餐。下次都會入住，但一定在外出食早餐

8

??

10 Aug 2025

·

Stayed 1 night

朝食美味しかったです！

6

TAKUYA

18 Feb 2026

·

Stayed 1 night

泊まる分には満足。空気清浄機から通常とは異なる異音を放っておりうるさい。加えてテレビも広告が終了するとその後流れないなどの不調もあった。朝食ではコーヒーの機械が壊れており、飲むことができなかった

8

Eri

7 Jan 2025

·

Stayed 1 night

初めて利用しました。ホテルの駐車場が少なくて、提携の駐車場を利用しましたが、少し遠かったです。清算も有人でとのことでしたが、分かりづらかったことがマイナスでした。部屋自体は家族みんな喜んでくれて、ベッドではぐっすり眠れました！朝食は品数は多くはありませんが、息子が馬肉のメンチカツと熊本ラーメンが気に入ったらしくおかわりしてました。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $61	17 $93
18 $55	19 $60	20 $63	21 $62	22 $81	23 $95	24 $126
25 $62	26 $64	27 $64	28 $66	29 $83	30 $109	31 $122

Su	Mo	Tu	We	Th	Fr	Sa
1 $61	2 $62	3 $54	4 $55	5 $66	6 $86	7 $118
8 $61	9 $58	10 $72	11 $106	12 $106	13 $106	14 $126
15 $55	16 $55	17 $73	18 $73	19 $103	20 $105	21 $277
22 $110	23 $56	24 $61	25 $68	26 $73	27 $82	28 $110
29 $53	30 $55

Grids Premium Hotel Kumamoto

About this property

Location

Room options

Corner Twin Room

Semi Double Room

Room Selected At Check-In (No Choice of Bed Preference)

Compact Twin Room

Queen Double Room

Medium Twin Room

Family Triple Room, 3 Bedrooms

Guest reviews of Grids Premium Hotel Kumamoto

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Grids Premium Hotel Kumamoto

Prices for upcoming dates