Name: Hilton Cambridge City Centre
Address: 20 Downing Street, Cambridge, Cambridgeshire (comté), GB
Price range: 177 $US–676 $US per night
Rating: 8.6

Ce qu'en disent des voyageurs

D'après les récents avis, l'Hilton Cambridge City Centre se distingue par son emplacement idéal en centre-ville et son personnel généralement accueillant, tandis que les commentaires divergent en ce qui concerne la modernité des chambres et les équipements, le prix des prestations supplémentaires telles que le parking, et les occasionnels retards au moment de l'enregistrement.

Les chambres sont souvent propres et confortables, bien que plusieurs clients aient noté des salles de bains datées, des nuisances sonores occasionnelles entre les chambres, ou des problèmes de climatisation et de Wi-Fi. Le petit-déjeuner est fréquemment salué pour sa variété et sa qualité, mais certains l'ont trouvé cher ou mal organisé, et le service en chambre peut être lent ou imprécis. Dans l'ensemble, attendez-vous à un confort de base et à un solide petit-déjeuner, mais vérifiez les spécificités de la chambre et les éventuels coûts supplémentaires pour un séjour optimal.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le service de voiturier est pratique mais fréquemment décrit comme cher ; plusieurs clients mentionnent un bar/lounge agréable, un club lounge utile et d'éventuels problèmes de maintenance à la salle de sport ou avec le Wi-Fi.

Avis de voyageur à ce sujet

10

Josie

22 févr. 2025

·

A séjourné 2 nuits

Loved having the lounge with complementary snacks and drinks which we got with our room

8

Richard

5 avr. 2025

·

A séjourné 1 nuit

Club lounge happy hour great. Very slow reception - due to lack of staff. Breakfast pretty good. Rooms are a little dated.

6

Peter

8 mars 2024

·

A séjourné 2 nuits

Lukewarm water, slow filling bath. Rowing machine faulty drag factor on the display (approx 40 too low) and lever hardly altered the drag.

10

Milla

26 mai 2025

·

A séjourné 1 nuit

Location is excellent, within walking distance to all major attractions. Valet parking available for £30 a night which is cheaper than parking arcade’s price.

10

Helena

12 août 2023

·

A séjourné 1 nuit

Great location in centre of Cambridge. Valet parking made check in / out very easy. Hotel clean, friendly staff, nice bar.

6

Helen

12 nov. 2024

·

A séjourné 10 nuits

I was working in Cambridge so booked for 10 nights. I’ve stayed in many Hilton’s so expected this to be up to standard. The hotel is old and tired, I paid over £2000 and was left very disappointed. The staff are lovely but so many things were wrong. I did complain and was given a free upgrade to a suite but even this was tired. The hotel needs a refurb. The roof leaks, the gym door key card access was broken, the WiFi was poor, it was difficult to use my firestick, the bathroom had shower curtains instead of screens, the air conditioning had to be on constantly, otherwise another fan on the ceiling would start pumping kitchen smells into the room. Also, housekeeping would only remove dirty cups and replace sugar if I left a note. It was bizarre. The duty manager was helpful and patient, but there’s only so much he could do. The hotel provides a 3 star experience for 5 star prices. I think the location is the only saving grace.

10

Dan

19 oct. 2025

·

A séjourné 2 nuits

The staff were very attentive from concierge through to waiting staff. The live piano in the bar in the evening was fantastic.

6

Nisha

9 nov. 2025

·

A séjourné 1 nuit

It was a good stay overall but a bit expensive specially with hidden parking costs. I mean I have never had to pay parking charges worth £30 after already paying so much for my stay. Parking should be complementary. Even after paying for the parking if I don't take my car out at 2:30pm the next day I have to pay extra.

8

Christian

18 mai 2025

·

A séjourné 1 nuit

Great location, valet parking is really convenient and £30 for 24 hours. The room was clean and comfortable, but nothing special in terms of quality or appearance. Would stay again 👍

10

Zeb

21 juil. 2025

·

A séjourné 1 nuit

Great hotel. Great bar area. Great location.

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Propreté

La plupart des avis louent des chambres et des espaces communs propres et bien entretenus, certains décrivant des séjours impeccables ; un nombre plus restreint signale des lacunes telles que des moquettes ou du linge taché, des serviettes manquantes ou un service de ménage non effectué.

Avis de voyageur à ce sujet

10

Ka man carman

11 juin 2025

·

A séjourné 1 nuit

The location is good, walking distance to all sight seeing area. Valet parking. Staff are friendly and helpful. Room was clean.

4

Barbara

16 août 2025

·

A séjourné 1 nuit

The room was not clean with crumbs and food bits by the bedside from the previous tenant. Carpet very stained; chair cover with holes. Very sub par for Hilton - especially given the price. Very disappointing.

8

John

4 juil. 2025

·

A séjourné 2 nuits

Lovey helpful staff - unfortunately our room was not cleaned and the towels not replaced on our second night

10

Lord Philip

27 avr. 2024

·

A séjourné 1 nuit

Room was impeccable as well as comfortable, plenty of choice for breakfast, and the hotel is ideally located for getting around Cambridge.

4

Maurice

2 juin 2024

·

A séjourné 2 nuits

Property is very dirty and and not good enough to be a Hilton branded hotel. Rooms and corridors in particular are dark, gloomy and dirty with a musty damp smell

10

Sebastian

13 juil. 2025

·

A séjourné 1 nuit

The staff was very polite and friendly. The food at the restaurant was delicious. The room was clean and a good size, but the bathroom was tiny.

10

Helen

31 août 2025

·

A séjourné 2 nuits

Lovely weekend stay at the Hilton, Cambridge. Room was spotless, little extras like the heated bathroom mirror so it didnt steam up from the shower. The staff were so friendly and helpful. I can't praise it enough.

10

Faith

9 déc. 2024

·

A séjourné 2 nuits

Great location in the centre of Cambridge, minutes walk from colleges, shopping, restaurants etc. Room on the 4th floor was excellent. Quiet, very clean and adequately furnished for weekend stay. Staff very friendly and helpful

10

Nathan

1 sept. 2025

·

A séjourné 1 nuit

Perfect location and a lovely welcome from the concierge. The room and hotel were perfect- super clean and everything we needed to hand.

8

Carmen Helena

4 nov. 2024

·

A séjourné 3 nuits

Cons: I arrived after a journey of 18 hours. The girl at the reception desk hardly greeted me and/or said a word to me. I was surprised by her coldness and remoteness when receiving a new guest. There were no towels in the room and the telephone was not working. ;( The second day of my stay at 4 pm the room had not been done. Pros: many more than cons :) The location of the hotel is exceptional. The room is very comfortable (size) The breakfast is excellent. Overall we were very happy with this selection. Definitely will come back Translated with DeepL.com (free version)

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Chambres

Les chambres sont généralement confortables et parfois spacieuses, mais plusieurs sont datées avec des douches au-dessus de la baignoire, des murs fins ou une isolation phonique insuffisante, des pannes occasionnelles de climatisation et un Wi-Fi parfois aléatoire ; certains clients ont également regretté l'absence de frigo dans la chambre.

Avis de voyageur à ce sujet

4

Yat Kin Ken

1 août 2025

·

A séjourné 2 nuits

The check-in is slow, inefficient and chaotic which wasted so much of our time and caused lots of inconvenience. The staff is aware of the issue but didn’t show any concerns or try to help the situation. The room is in reasonable shape but the lack of amenities for a Hilton is unacceptable. This is a hot summer here in Cambridge and they don’t even have a fridge in the room?! Don’t expect to have coffee in the room either because they don’t have a coffee maker here… just tea bags and cheap instant hot chocolate (not that I would drink but no instant coffee either). The location is good. So, don’t expect the Hilton quality or service and you would probably be happier… think Marriott Courtyard or 2~3 star hotel…

8

Graham

29 sept. 2025

·

A séjourné 1 nuit

Very central. Helpful and courteous reception staff. Clean room. Bathroom fittings look dated Inc bath with shower over. Escalator up to reception but not down. Insisted on taking extra £50 deposit at checkin. No way of checking rebated at checkout.

6

Arthur

9 juil. 2023

·

A séjourné 2 nuits

It should have been an enjoyable visit. Overall things went well but there were two problems. The first is that room 321 has a door to reach 319 and it is not soundproof so we were subjected to several noisy children or teenagers on both nights. The other problem is logging into the wi-fi. The page comes up quickly and is easy to fill in but it goes nowhere. I tried also to log in as a Hilton Honours member but that was not available. I tried calling reception but call was not answered so I tried calling by phone with no reply. I had to go to reception where a gentleman solved the problem by providing a code to bypass the software. Why doesn’t the management check that everything works?

8

graham

29 sept. 2025

·

A séjourné 2 nuits

Very central. Corporate and Pricey. Expensive breakfast - save by using the Wetherspoons round the corner. Helpful reception staff although had to make a request twice. Clean room. Dated bathroom with shower in bath. Escalator up to reception but not down ( there is a second lift)

8

King chun

29 déc. 2024

·

A séjourné 1 nuit

cozy room with perfect bed size. The only thing to mention is that the sound isolation between different guest rooms is not as good as expected.

10

David

10 oct. 2023

·

A séjourné 1 nuit

Excellent hotel, right in the heart of the city. Immediately next to a large shopping centre, only 30 seconds from the market square, and walkable to all the sights. Our room was large and comfortable, with a lovely bed, large screen TV, big bathroom, and all the amenities you would expect. Will happily stay here in future (NOTE: if you're going to a gig at the Corn Exchange, this is a lovely place to stay, only about 100 metres from the venue).

4

Donna

30 déc. 2023

·

A séjourné 1 nuit

Customer service was terrible by phone, face to face was slightly better. Walls were so thin we could hear everything going on next door thank god he didn't last long but but still hear movement and talking till 4am. Pillows were so thin you may as well not have bothered. No discounts on parking, over £40 for 24hrs. Good location

10

Karen

12 oct. 2025

·

A séjourné 2 nuits

Our room was super comfortable and clean with everything we needed for a 2 night stay. The staff at this hotel are very friendly and helpful. Due to its great location to restaurants, etc., We didn't eat at the hotel. We did have a few drinks in the bar, which is very comfortable, but found that the drinks were fairly expensive. We parked the car (they have valet service) and walked everywhere. Superb location.

2

Amna

27 juin 2024

·

A séjourné 2 nuits

I booked more than 6 weeks in advance, paid £450++ per night I checked in in the middle of a heatwave The ac in the room was obviously broken I complained immediately, reception told me 3 hours later that the ac was indeed broken - they knew about it and hasn’t bothered to fix it or give me alternate rooms I was there for my daughters graduation with elderly parents and I missed the afternoon event due to having to sort this issue out One person offered me a full refund but I couldn’t find a room in any other hotel for 2 nights for 3 people or 2 rooms as it’s last minute and graduation day at 5 colleges I was told point blank we can’t help you I was late for the grad dinner also Finally when we returned at night the person who said he was the duty manager said he could move us the next morning to another room but would not guarantee it would accommodate 3 people So I finally found and booked the last room available at Hotel Du Vin for myself and left my parents at Hilton Yesterday they moved us to a room for 3 but I had already booked the other hotel the night before so I moved out to go there instead All while also moving my daughter out of her dorm, attending her events and taking care of my parents We spent last night in different hotels This morning at check out they decided to charge me for both nights at first The person who promised the full refund was naturally off today After charging the full amount they then credited me 1 night back

2

David Son

31 juil. 2023

·

A séjourné 1 nuit

Booked online but then told there were no rooms available. Finally found me a twin room (even though a queen was booked) and found the aircon was broken. There was a fan already in the room so obviously a known issue but we were not told about it when we checked in. Mentioned it to the reception on check out and was told thanks for letting us know.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est souvent amical et serviable, que ce soit au concierge ou à la réception, mais de nombreux signalements font état d'enregistrements longs ou chaotiques, ainsi que d'occasions de rudesse ou de réponses lentes.

Avis de voyageur à ce sujet

4

Amy Kerry

21 août 2025

·

A séjourné 2 nuits

The staff were incredibly rude to us upon arrival. One man-child behind the desk was sneering and smirking at us... An unusual way to greet guests. We wondered why we'd chosen to stay here! The location is fantastic, that made it worth staying. We met the manager when checking out and she was incredibly nice and helpful, almost made up for the others.

10

Phillip

27 juil. 2023

·

A séjourné 1 nuit

The friendliness and helpfulness of the staff was second to none - the best I've experienced at any hotel. A sincere thank you for a great stay.

10

Raymond

22 juin 2023

·

A séjourné 3 nuits

Staff most helpful, especially the Operations Manager at the Front Desk.

10

Ka Wai

23 juil. 2025

·

A séjourné 1 nuit

Convenient location. Staffs are friendly. Had a great chat with a Japanese staff at lounge. She was very friendly too. Breakfast was great.

8

Dawn

15 juin 2025

·

A séjourné 1 nuit

Well located hotel clearly refurbished in part. Some of the staff were great but some were extremely disinterested/too busy.

10

roger

4 nov. 2025

·

A séjourné 4 nuits

Clean room, well presented and comfortable.; excellent staff in restaurant, bar, lounge, concierge - really helpful and friendly. This was the outstanding feature of the hotel. The breakfast had a fine selection to meet all needs.

8

Shabaz

13 nov. 2024

·

A séjourné 1 nuit

Staff are not very attentive when making requests. Had to ask for a clean pair of cups three times and did not anything

10

Dan

19 oct. 2025

·

A séjourné 2 nuits

The staff were very attentive from concierge through to waiting staff. The live piano in the bar in the evening was fantastic.

10

Nathan

1 sept. 2025

·

A séjourné 1 nuit

Perfect location and a lovely welcome from the concierge. The room and hotel were perfect- super clean and everything we needed to hand.

4

Adam

27 sept. 2025

·

A séjourné 1 nuit

long wait at understaffed check-in. slow process. shower was terrible quality, let alone for an expensive hotel and wel below expected standards of a Hilton

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Emplacement

Constamment central et permettant de rejoindre à pied les collèges, le Corn Exchange, les commerces et les restaurants ; la circulation et l'accès peuvent être chargés, mais être au cœur de Cambridge est l'attrait principal.

Avis de voyageur à ce sujet

10

Caroline

21 août 2025

·

A séjourné 2 nuits

The hotel is in a great central location with the colleges and the river within easy walking distance. The staff were very helpful and friendly and we had a hugely enjoyable stay.

8

GAUTAM

17 oct. 2025

·

A séjourné 1 nuit

Great hotel in the heart of Cambridge. 10 mins walk from Colleges and tourist area. Smart, functional hotel with good service and full English breakfast along with cereal, canned juices, tea, coffee, cheeses, freshly made eggs by the chef, etc etc (but no eggs benedict!). Excellent air-conditioning. Expected higher water pressure in the shower. Very comfortable stay.

10

David

10 oct. 2023

·

A séjourné 1 nuit

Excellent hotel, right in the heart of the city. Immediately next to a large shopping centre, only 30 seconds from the market square, and walkable to all the sights. Our room was large and comfortable, with a lovely bed, large screen TV, big bathroom, and all the amenities you would expect. Will happily stay here in future (NOTE: if you're going to a gig at the Corn Exchange, this is a lovely place to stay, only about 100 metres from the venue).

10

Murat Antoni

6 nov. 2025

·

A séjourné 2 nuits

Very comfortable, clean, and in a convenient central location.

10

ANDY

14 juil. 2024

·

A séjourné 6 nuits

Love the location, center of Cambridge. For parking, you can utilize the parking structure that next/ back to the hotel ( for off hour, parking is really cheap; hotel has had valet parking only) . Lots of restaurants near the hotel, oh also, short walk distance to many Cambridge campuses. As first time visitor, very satisfy with it.

10

manuel

12 juil. 2025

·

A séjourné 1 nuit

great location, clean and very close from all the main attractions

10

Helena

12 août 2023

·

A séjourné 1 nuit

Great location in centre of Cambridge. Valet parking made check in / out very easy. Hotel clean, friendly staff, nice bar.

10

Marlene

8 sept. 2025

·

A séjourné 2 nuits

Great location in the centre of Cambridge - minutes walk from all the amenities and in particular the Corn Exchange where we were attending a concert.

10

Alison

28 oct. 2025

·

A séjourné 1 nuit

Great night's sleep. Perfect location for the Corn Exchange.

10

Ling Ling

27 avr. 2025

·

A séjourné 2 nuits

Hotel conveniently located in city centre

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Repas

Le petit-déjeuner est largement salué pour sa variété et sa qualité, tandis que certains le qualifient de cher ou d'inconstant ; les repas au restaurant reçoivent des commentaires positifs, mais le service en chambre peut être lent ou imprécis et les boissons au bar, chères.

Avis de voyageur à ce sujet

8

Janice

18 mai 2025

·

A séjourné 1 nuit

Excellent stay at the Hilton Central Cambridge. Polite staff. Excellent breakfast. So close to all amenities. So, much to do in Cambridge. 100% Recommend!

6

Louise

21 avr. 2024

·

A séjourné 1 nuit

Rooms were average Service was slow Breakfast was very disorganised and cold although there was a good choice of food available

8

Anthony

24 févr. 2025

·

A séjourné 1 nuit

The room was great and the hotel is asthetically very nice. Unfortunately the use of room service let the hotel down slightly. I placed two orders. Firstly a drinks order with a subsequent food order moments later. The Food order came first (after a significant delay) and if not for enquiring about the drinks order I have little confidence this would have been delivered given there appeared to be confusion from the staff about the existence of the order. The order was taken a second time during the delivery of the food however when this was delivered it was wrong. Due to the time of other bookings there wasnt time to rectify this there and then and in hindsight I would have just left this and ensured I wasnt billed for it the next morning

10

Joanne

10 oct. 2025

·

A séjourné 1 nuit

The hotel was lovely - clean and comfy. Breakfast was great with a wide selection. Location is very central for everything you would want to do in Cambridge.

10

roger

4 nov. 2025

·

A séjourné 4 nuits

Clean room, well presented and comfortable.; excellent staff in restaurant, bar, lounge, concierge - really helpful and friendly. This was the outstanding feature of the hotel. The breakfast had a fine selection to meet all needs.

8

Claude

13 févr. 2024

·

A séjourné 2 nuits

Conveniently located in the center of Cambridge. The "piano bar" dining area has good food but really bad service.

10

JANE

18 mars 2024

·

A séjourné 3 nuits

The Hilton is a very comfortable and well appointed hotel in the centre of Cambridge. Large rooms with a nice bathroom. Breakfast was excellent.

8

Matthew

10 sept. 2023

·

A séjourné 1 nuit

Great location, staff were really friendly. Breakfast options plentiful. Bar painfully expensive.

10

T. Hoff

29 avr. 2025

·

A séjourné 3 nuits

Excellent location for walking everywhere. Lovely breakfast with wide selection. Super nice staff. Great with two double beds accommodating us as a family of two grownups and a tall teenager. We will be back!

10

Toni

21 mars 2024

·

A séjourné 1 nuit

Excellent hotel. Easy walking to all Cambridge has to offer. Skip the cooked breakfast. It was very poor.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	173 $US
février	201 $US
mars	202 $US
avril	210 $US
mai	232 $US
juin	232 $US
juillet	315 $US
août	228 $US
septembre	290 $US
octobre	227 $US
novembre	213 $US
décembre	191 $US

di	lu	ma	me	je	ve	sa
1 $177	2 $223	3 $676	4 $676	5 $190	6 $186	7 $224
8 $178	9 $200	10 $202	11 $208	12 $189	13 $185	14 $288
15 $178	16 $200	17 $238	18 $676	19 $189	20 $192	21 $303
22 $178	23 $220	24 $228	25 $291	26 $217	27 $240	28 $307
29 $241	30 $244

Hilton Cambridge City Centre

Prix pour Hilton Cambridge City Centre

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite Junior, 1 très grand lit

Chambre Exécutive, 1 très grand lit, en angle

Chambre Deluxe, 1 très grand lit et 1 canapé-lit

Chambre Exécutive, 1 très grand lit

Chambre, 2 lits doubles

Chambre, 1 très grand lit

Chambre avec lits jumeaux

Chambre Exécutive, 2 lits doubles

Chambre, 1 grand lit

Chambre, 1 très grand lit

Chambre, 1 très grand lit et 1 canapé-lit

Avis des voyageurs sur Hilton Cambridge City Centre

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $397	20 $393	21 $394	22 $268	23 $285	24 $299
25 $200	26 $326	27 $329	28 $232	29 $210	30 $195	31 $210