Is parking available at the property?

Limited onsite parking is available, and guests must contact the property in advance to reserve a parking spot. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee of approximately TWD 350 for adults and TWD 250 for children.

Does the property allow pets?

Pets are not allowed at this property, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 5:00 PM to 11:30 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of TWD 1500 per vehicle (maximum occupancy 2). Guests must arrange the transfer 72 hours prior to arrival.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the property.

Where is the property located in relation to key landmarks?

The property is centrally located in Zhubei, just steps from Changyi Industrial Park and within a 10-minute walk of Taiyuen Hi-Tech Industrial Park. It is approximately 1.3 miles from China Medical University Hospital and 2.4 miles from Hsinchu County Stadium.

The Cloud Hotel in Zhubei, Taiwan

What guests think

At The Cloud Hotel, travellers praise the convenient location by Zhubei Train Station, clean and generally comfortable rooms, friendly service, and a tasty breakfast, with many considering the price fair for short business or family stays.

Recurring downsides include poor soundproofing and occasional smoke odors, plus a few remarks about weak air-conditioning control or soft mattresses. At busy times, breakfast seating can be crowded, and the 7:00 start may feel late for early departures. Several guests note a late 5 pm check-in time. Expect a convenient, good-value stay with some noise trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate practical perks such as free parking, complimentary laundry, and lobby snacks like coffee; some mention free ice cream. A few note the lack of bathrobes.

Related guest reviews

8

STEFFEN

Feb 8, 2024

·

Stayed 5 nights

Massagestuhl im Zimmer war top

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $70
25 $70	26 $68	27 $77	28 $82	29 $68	30 $68	31 $77

Su	Mo	Tu	We	Th	Fr	Sa
1 $68	2 $68	3 $68	4 $68	5 $68	6 $68	7 $96
8 $68	9 $68	10 $68	11 $68	12 $68	13 $68	14 $78
15 $68	16 $68	17 $68	18 $68	19 $68	20 $68	21 $78
22 $68	23 $68	24 $68	25 $68	26 $81	27 $68	28 $78
29 $68	30 $69

About this property

Location

Room options

Standard Single Room

Business Quadruple Room

Classic Double Room, 1 King Bed

Deluxe Quadruple Room

Business Room

Comfort Room, 1 King Bed

Superior Quadruple Room

Superior Room, 1 King Bed

Family Quadruple Room, 2 Queen Beds

Business Twin Room

Guest reviews of The Cloud Hotel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Cloud Hotel

Prices for upcoming dates