The gentleman that checked me in was very helpful. I needed to leave a key for my husband and he took the extra key, with my husband’s name on it, and set it aside. However, the woman working the desk in the afternoon was very rude when my husband came to get the key. She didn’t initially acknowledge him, then when he gave his name and explained that he was picking up a key, she immediately said there was no key and she didn't know what he was talking about. I was on the phone with him so he asked if she needed to verify in order to give the key, she said no, and just stared. Eventually, with some back and forth she just made him a new key. She was rude, the property has a lot of garbage around and the toilet stopped working, light bulbs were burned out… just go in with eyes wide open.
The gentleman that checked me in was very helpful. I needed to leave a key for my husband and he took the extra key, with my husband’s name on it, and set it aside. However, the woman working the desk in the afternoon was very rude when my husband came to get the key. She didn’t initially acknowledge him, then when he gave his name and explained that he was picking up a key, she immediately said there was no key and she didn't know what he was talking about. I was on the phone with him so he asked if she needed to verify in order to give the key, she said no, and just stared. Eventually, with some back and forth she just made him a new key. She was rude, the property has a lot of garbage around and the toilet stopped working, light bulbs were burned out… just go in with eyes wide open.