New Holmwood Hotel

The hotel is very strange and you have to check in online then you get given a code walk to your room and on the wall next to your room is a lockbox where you enter that code to get your key to get into the room all of that takes a very long time and it feels more like a Airbnb rental than an actual hotel. The bar has no drinks to sell and we soon found out in the town that the hotel has recently shut down and reopened under new ownership. My hunch would be the new owners have never run a hotel before.

the breakfast was at a specific time which was inconvienient

We booked 2 sea view rooms for 3 nights. Only one room had a sea view and the bathroom in that room had black mould around the ceiling. The other room had a very old mattress and the bedding was old and thin. The pillows in that room were flat. We checked out after 1 night and will not be back. Whilst the staff were friendly, this hotel needs refurbishment, new mattresses, new duvets, pillows, blankets and linen. Mould is injurious to health and no hotel of the calibre that this hotel claims to be should have it.

A bit dated -more set up for the elderly

Great staff but building is tired and needs investment