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Le Méridien Santiago

From

107 $US

/nuit

Le Méridien Santiago - Image 1

Le Méridien Santiago - Chambre

Le Méridien Santiago - Chambre

Le Méridien Santiago - Réception

Le Méridien Santiago - Piscine

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From

107 $US

/nuit

À propos de cet établissement

Après une journée passée sur les pistes de ski, profitez des nombreuses infrastructures de loisirs proposées par l'hébergement, notamment un centre de remise en forme et un bain à remous. Parmi les services et équipements offerts par cet hô...

Équipements

Après une journée passée sur les pistes de ski, profitez des nombreuses infrastructures de loisirs proposées par l'hébergement, notamment un centre de remise en forme et un bain à remous. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, des magasins et un service d'organisation de mariages. Une navette payante vous conduit à proximité de la plage ou devant un centre commercial.

Services de l'établissement

Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires ouvert 24 h/24 et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Santiago, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 1500 mètres carrés et comprenant un centre de conférence et 13 des salles de réunion. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking payant sans service de voiturier se trouve dans l'enceinte de l'hébergement.

Repas

De délicieuses spécialités Cuisine internationale attendent les plus gourmands pour le déjeuner et le dîner à Urbano 136, un restaurant idéal pour une soirée relaxantes en famille ou avec votre moitié. Si vous préférez le confort de votre chambre, vous pourrez compter sur un service d'étage 24 h/24 très pratique.L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner buffet est servi en semaine de 06 h 30 à 10 h 30 et le week-end de 06 h 30 à 11 h 00 (en supplément).

Chambres

Les 291 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision LCD. Votre lit avec surmatelas est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les salles de bain comprennent une baignoire ou une douche, des articles de toilette gratuits et un sèche-cheveux.

Emplacement

Le Méridien Santiago se trouve au centre de Santiago, à 2 min de marche de Centre culturel Gabriela Mistral et 14 min à pied de Parc métropolitain de Santiago. Cet hôtel sur un domaine skiable se trouve à 1,2 km de Clinica Santa Maria et à 2,8 km de Place d'Armes.

À proximité

Centre culturel Gabriela Mistral(0.1 miles)
Plaza Baquedano(0.2 miles)
Quartier de Lastarria(0.3 miles)
Parc forestier(0.3 miles)
Université catholique pontificale du Chili(0.3 miles)
Patio Bellavista (lieu d'activités culturelles)(0.3 miles)
Colline de Santa Lucia(0.4 miles)
Hôpital Clinique de l'Université Catholique(0.5 miles)
Archives nationales(0.6 miles)
Musée national des Beaux-arts(0.6 miles)
Palais des Beaux-Arts(0.6 miles)
Bibliothèque nationale du Chili(0.6 miles)
Musée Art de Lumière(0.6 miles)
La Chascona(0.6 miles)
Musée d'Art contemporain(0.7 miles)
Aéroport principal le plus pratique pour rejoindre Le Méridien Santiago : Aéroport de Santiago Arturo Merino Benitez (SCL)(11.7 miles)

Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre

Emplacement

Av. Libertador Bernardo O´Higgins 136, Santiago, Chili

Centre culturel Gabriela Mistral (0.1 miles)

Plaza Baquedano (0.2 miles)

Quartier de Lastarria (0.3 miles)

Parc forestier (0.3 miles)

Université catholique pontificale du Chili (0.3 miles)

Patio Bellavista (lieu d'activités culturelles) (0.3 miles)

Plus d'informations sur l'emplacement

Options de chambre

5

Chambre Classique, 1 très grand lit, vue ville

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

323 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

6

Chambre Classique, 2 grands lits, vue ville

Détails de la chambre

2 Grands Lits Doubles

Couchages 2

323 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

4

Chambre Deluxe, 1 très grand lit, vue ville

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (frais supplémentaires)

3

Suite, 1 chambre, vue ville

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

640 ft²

Salle à manger séparée

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

4

Chambre Deluxe, 2 grands lits, vue ville

Détails de la chambre

2 Grands Lits Doubles

Couchages 2

Climatisation

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (frais supplémentaires)

Avis des voyageurs sur Le Méridien Santiago

8.2

Très bien

Basé sur 574 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

D'après les avis concernant Le Méridien Santiago, les voyageurs apprécient le personnel aimable et serviable ainsi que l'accès pratique aux sites touristiques, tout en notant fréquemment le vieillissement des chambres et divers problèmes d'entretien, ainsi que la rénovation de certaines installations ou leur indisponibilité.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

D'après les avis concernant Le Méridien Santiago, les voyageurs apprécient le personnel aimable et serviable ainsi que l'accès pratique aux sites touristiques, tout en notant fréquemment le vieillissement des chambres et divers problèmes d'entretien, ainsi que la rénovation de certaines installations ou leur indisponibilité.

Plusieurs clients avertissent que les environs immédiats ne sont pas sûrs après la tombée de la nuit. Les chambres sont généralement confortables et spacieuses, bien que certains signalent d'anciennes télévisions, des planchers irréguliers, du bruit d'ascenseur et un chauffage ou une climatisation parfois défectueux. Les commentaires sur la propreté sont mitigés, avec de nombreuses plaintes concernant les moquettes tachées et les couloirs usés, mais certains soulignent la propreté des chambres. Dans l'ensemble, attendez-vous à un service chaleureux, mais préparez-vous à un établissement ancien et à un quartier aux aspects variables.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Plusieurs avis mentionnent que la piscine, le spa et la salle de sport sont anciens, mal équipés ou en rénovation ; l'un d'eux note une petite piscine. Plusieurs avis font état de problèmes d'ascenseur, entraînant parfois de longues attentes.

Avis de voyageur à ce sujet

10

Randall

13 févr. 2024

·

A séjourné 1 nuit

Not the safest area but had very easy access to the subway. The hotel’s sparkly hour was very nice with the opportunity to meet other patrons…and the staff was the very best!!

Not the safest area but had very easy access to the subway. The hotel’s sparkly hour was very nice with the opportunity to meet other patrons…and the staff was the very best!!

6

Rodrigo

17 sept. 2024

·

A séjourné 1 nuit

Outdated rooms as well as some of the common areas (3rd floor -spa, gym, changing rooms, lockers & pool). Good location and generally good service from staff.

Outdated rooms as well as some of the common areas (3rd floor -spa, gym, changing rooms, lockers & pool). Good location and generally good service from staff.

4

Jon

5 janv. 2023

·

It does not show on the hotel listing, but the Crowne Plaza was at the epicenter of civil protests 2-3 years ago. As such, the neighborhood is still very much boarded up and graffitied everywhere. It's very close to Lastarria but the immediate surrounding of the hotel is desolate. Additionally, the photos on the listing are not up-to-date. While it looks like some renovations have been done to the entrance and common (eating) areas, the hotel is a bit shabbier than the photos let on. There was some mould on the ceiling of our bathroom and the wood on the doors was in bad shape from lack of bathroom ventilation. The rooms are in need of an upgrade. The bed was very comfy and clean, though. We were particularly annoyed that the listing shows photos of a nice, well-equipped gym (which is a must for us when travelling). However, 1 of the 3 photos of the gym is clearly not at this hotel (the one with the pullies). Lastly, the Expedia listing mentioned the pool would be open from November to April. We arrived Nov 19th and the pool was not open and did not seem to be in the process of opening shortly. I recommend you look at the Crowne Plaza website directly to see if it's open or not.

It does not show on the hotel listing, but the Crowne Plaza was at the epicenter of civil protests 2-3 years ago. As such, the neighborhood is still very much boarded up and graffitied everywhere. It's very close to Lastarria but the immediate surrounding of the hotel is desolate. Additionally, the photos on the listing are not up-to-date. While it looks like some renovations have been done to the entrance and common (eating) areas, the hotel is a bit shabbier than the photos let on. There was some mould on the ceiling of our bathroom and the wood on the doors was in bad shape from lack of bathroom ventilation. The rooms are in need of an upgrade. The bed was very comfy and clean, though. We were particularly annoyed that the listing shows photos of a nice, well-equipped gym (which is a must for us when travelling). However, 1 of the 3 photos of the gym is clearly not at this hotel (the one with the pullies). Lastly, the Expedia listing mentioned the pool would be open from November to April. We arrived Nov 19th and the pool was not open and did not seem to be in the process of opening shortly. I recommend you look at the Crowne Plaza website directly to see if it's open or not.

8

Daniele

16 nov. 2023

·

A séjourné 1 nuit

Muy buen hotel, con buenos servicios y excelente personal, siempre amable y listo para ayudar. El gymnasio merece algo mas, faltan maquinas y faltan pesas (algunas mancuernas no tienen la pareja) y no son completas; ademas el rack donde se ponen las mancueran esta en mal estado y puede romperse causando lesiones graves a quien esta cerca o agarrando las mancuernas. spa y alberca estan en remoldelacion, y creo que seria bueno que se pusiera claramente cuando una persona quiere reservar.

Muy buen hotel, con buenos servicios y excelente personal, siempre amable y listo para ayudar. El gymnasio merece algo mas, faltan maquinas y faltan pesas (algunas mancuernas no tienen la pareja) y no son completas; ademas el rack donde se ponen las mancueran esta en mal estado y puede romperse causando lesiones graves a quien esta cerca o agarrando las mancuernas. spa y alberca estan en remoldelacion, y creo que seria bueno que se pusiera claramente cuando una persona quiere reservar.

10

betinho

29 janv. 2026

·

A séjourné 1 nuit

Ótimo quarto tudo muito limpo único problema é que ele não oferece estacionamento gratuito para os hóspedes

Ótimo quarto tudo muito limpo único problema é que ele não oferece estacionamento gratuito para os hóspedes

10

Anita

16 févr. 2025

·

A séjourné 3 nuits

Lovely staff, hotel had everything you need, lovely pool, most things are walking distance, metro nearby. Lastarria is a safe area to stay, especially if traveling alone.

Lovely staff, hotel had everything you need, lovely pool, most things are walking distance, metro nearby. Lastarria is a safe area to stay, especially if traveling alone.

2

Manoel gustavo

17 juil. 2024

·

A séjourné 7 nuits

Hotel velho, elevadores estragados, garagem sem acesso por elevador, recepção confusa, quartos velhos, estragado o ar condicionado, banheira impedindo movimentação no banheiro, café da manhã fraco e sem opções para um hotel que se entitula 5 estrelas

Hotel velho, elevadores estragados, garagem sem acesso por elevador, recepção confusa, quartos velhos, estragado o ar condicionado, banheira impedindo movimentação no banheiro, café da manhã fraco e sem opções para um hotel que se entitula 5 estrelas

8

Hayoung

16 juil. 2022

·

A séjourné 1 nuit

욕실시설 부실. 엘리베이터 소음

욕실시설 부실. 엘리베이터 소음

6

Jimmy

23 janv. 2026

·

A séjourné 1 nuit

Klein zwembad voor een Le Méredien-hotel! Ouderwets gebouw met wel gerenoveerde kamers.

Klein zwembad voor een Le Méredien-hotel! Ouderwets gebouw met wel gerenoveerde kamers.

2

Tomasz

29 août 2025

·

A séjourné 2 nuits

This isn't a hotel, it's a shambles. It's completely dilapidated, old, and dirty, with carpets caked with grime. Out of three elevators, only one works, and the wait time exceeded 20 minutes. You had to call the front desk to get a poker player to take the elevator up to 22 floors. It's a joke. A miniature cookie as an apology, a joke? I'm surprised a chain like Le Meridien would brand this hotel as a disgrace. for the price they charge the value for money is absurd

This isn't a hotel, it's a shambles. It's completely dilapidated, old, and dirty, with carpets caked with grime. Out of three elevators, only one works, and the wait time exceeded 20 minutes. You had to call the front desk to get a poker player to take the elevator up to 22 floors. It's a joke. A miniature cookie as an apology, a joke? I'm surprised a chain like Le Meridien would brand this hotel as a disgrace. for the price they charge the value for money is absurd

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis sont mitigés : beaucoup se plaignent des moquettes tachées ou sales et des couloirs usés, bien que certains clients disent que leurs chambres étaient propres.

Avis de voyageur à ce sujet

2

RODRIGO

2 sept. 2025

·

A séjourné 1 nuit

not clean, insecure area

not clean, insecure area

4

Ignacio

9 mai 2024

·

A séjourné 3 nuits

Desafortunadamente el día que llegamos al hotel no funcionaba la calefacción, y continuó el problema el siguiente día. El personal del Hotel fue muy amable y ellos se encargaron de cambiarnos de Hotel, incluso a uno de mejor nivel. Las habitaciones son limpias y el servicio excelente, pero los pasillos del hotel estaban muy sucios y fríos. En los alrededores del Hotel no hay buenas opciones para comer, y nos comentaron que por la noche no debíamos salir por que la zona no es segura.

Desafortunadamente el día que llegamos al hotel no funcionaba la calefacción, y continuó el problema el siguiente día. El personal del Hotel fue muy amable y ellos se encargaron de cambiarnos de Hotel, incluso a uno de mejor nivel. Las habitaciones son limpias y el servicio excelente, pero los pasillos del hotel estaban muy sucios y fríos. En los alrededores del Hotel no hay buenas opciones para comer, y nos comentaron que por la noche no debíamos salir por que la zona no es segura.

2

Amy

15 nov. 2025

·

A séjourné 1 nuit

this is not a 4 star hotel, 2 star at best. stained floors, peeling walls and smelly carpet

this is not a 4 star hotel, 2 star at best. stained floors, peeling walls and smelly carpet

8

MARTHA

15 oct. 2023

·

A séjourné 5 nuits

The building is old and outdated. In the process of been remodeled. The carpets are dirty and stain. Even though the sheets and towels are clean, the whole building look nasty because the carpets.

The building is old and outdated. In the process of been remodeled. The carpets are dirty and stain. Even though the sheets and towels are clean, the whole building look nasty because the carpets.

2

Kunal

30 nov. 2025

·

A séjourné 2 nuits

Carpets and room quality was awful. Old tv and no options to streaming services or screen mirror options. Very disappointi g for a "five star" hotel

Carpets and room quality was awful. Old tv and no options to streaming services or screen mirror options. Very disappointi g for a "five star" hotel

2

Tomasz

29 août 2025

·

A séjourné 2 nuits

This isn't a hotel, it's a shambles. It's completely dilapidated, old, and dirty, with carpets caked with grime. Out of three elevators, only one works, and the wait time exceeded 20 minutes. You had to call the front desk to get a poker player to take the elevator up to 22 floors. It's a joke. A miniature cookie as an apology, a joke? I'm surprised a chain like Le Meridien would brand this hotel as a disgrace. for the price they charge the value for money is absurd

This isn't a hotel, it's a shambles. It's completely dilapidated, old, and dirty, with carpets caked with grime. Out of three elevators, only one works, and the wait time exceeded 20 minutes. You had to call the front desk to get a poker player to take the elevator up to 22 floors. It's a joke. A miniature cookie as an apology, a joke? I'm surprised a chain like Le Meridien would brand this hotel as a disgrace. for the price they charge the value for money is absurd

6

Luis

29 sept. 2023

·

A séjourné 2 nuits

Location is excellent; 5 min walk to the subway and dozens of bus stops at your doorstep. The area around the hotel is quite rundown; business closed. The closest restaurant area is 15 min away. The property is in the middle of restoration; will belong to Marriott as of December. The rooms are certainly not in best shape. Dirty carpet and dated furniture.

Location is excellent; 5 min walk to the subway and dozens of bus stops at your doorstep. The area around the hotel is quite rundown; business closed. The closest restaurant area is 15 min away. The property is in the middle of restoration; will belong to Marriott as of December. The rooms are certainly not in best shape. Dirty carpet and dated furniture.

4

Gregory

23 févr. 2025

·

A séjourné 4 nuits

I really want to give this hotel a better rating because the staff was great. That said, I can't possibly recommend this hotel. The neighborhood isn't safe after dark. Several locals that I talked to told me that this is a crime infested area, and an American tourist was actually stabbed to death last year in this neighborhood (I looked it up. It's true). They have giant metal gates that lock down the hotel after dark. The hotel itself is in desperate need of a facelift. The carpets are stained everywhere. The phone in my room didn't work. The TV was incredibly outdated. The food in the restaurant and bar was outdated and extremely overpriced compared to restaurants in town. I can look past a lot of the cosmectic things, but the fact that this neighborhood is extremely unsafe by itself compels me ot urge people not to book here.

I really want to give this hotel a better rating because the staff was great. That said, I can't possibly recommend this hotel. The neighborhood isn't safe after dark. Several locals that I talked to told me that this is a crime infested area, and an American tourist was actually stabbed to death last year in this neighborhood (I looked it up. It's true). They have giant metal gates that lock down the hotel after dark. The hotel itself is in desperate need of a facelift. The carpets are stained everywhere. The phone in my room didn't work. The TV was incredibly outdated. The food in the restaurant and bar was outdated and extremely overpriced compared to restaurants in town. I can look past a lot of the cosmectic things, but the fact that this neighborhood is extremely unsafe by itself compels me ot urge people not to book here.

10

Karen

29 déc. 2025

·

A séjourné 1 nuit

Courteous staff. Quick check-in. Comfy beds. Nice size rooms. Carpets need replacement.

Courteous staff. Quick check-in. Comfy beds. Nice size rooms. Carpets need replacement.

6

Auteliano Antunes dos

28 oct. 2024

·

A séjourné 2 nuits

O hotel é grande e bem antigo. O Hall de entrada engana um pouco, porque é bem moderno. O quarto no qual fiquei era bem confortável, mas muito desgastado, com carpete em mau estado, paredes que precisam trocar os revestimentos, banheiro com banheira antiga. O quarto estava limpo e o café da manhã era razoável, com pães e doces "de padaria", mas bons. O atendimento foi muito bom, com funcionários prestativos e atenciosos.

O hotel é grande e bem antigo. O Hall de entrada engana um pouco, porque é bem moderno. O quarto no qual fiquei era bem confortável, mas muito desgastado, com carpete em mau estado, paredes que precisam trocar os revestimentos, banheiro com banheira antiga. O quarto estava limpo e o café da manhã era razoável, com pães e doces "de padaria", mas bons. O atendimento foi muito bom, com funcionários prestativos e atenciosos.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les clients apprécient les lits confortables et les chambres généralement spacieuses, mais plusieurs signalent d'anciennes télévisions, des planchers inégaux ou inclinés, du bruit d'ascenseur et un chauffage ou une climatisation parfois défaillants. Certaines chambres semblent rénovées, mais le style général est plus ancien.

Avis de voyageur à ce sujet

6

Rodrigo

17 sept. 2024

·

A séjourné 1 nuit

Outdated rooms as well as some of the common areas (3rd floor -spa, gym, changing rooms, lockers & pool). Good location and generally good service from staff.

Outdated rooms as well as some of the common areas (3rd floor -spa, gym, changing rooms, lockers & pool). Good location and generally good service from staff.

10

Alexandre

30 juil. 2023

·

A séjourné 4 nuits

Hotel excelente. O único porém, que pode ser algo que incomode algumas pessoas, é que as janelas do quarto são completamente fixas (não abrem) e o ar condicionado é central. Banheiro enorme e muito confortável. A água do chuveiro é forte e a temperatura pode ser regulada ate ficar super quente. Próximo ao metrô e de um supermercado. Café da manhã maravilhoso, completíssimo. Há 2 pianos, um no térreo e outro no primeiro andar. Experiência inesquecível.

Hotel excelente. O único porém, que pode ser algo que incomode algumas pessoas, é que as janelas do quarto são completamente fixas (não abrem) e o ar condicionado é central. Banheiro enorme e muito confortável. A água do chuveiro é forte e a temperatura pode ser regulada ate ficar super quente. Próximo ao metrô e de um supermercado. Café da manhã maravilhoso, completíssimo. Há 2 pianos, um no térreo e outro no primeiro andar. Experiência inesquecível.

8

Thibault

15 nov. 2022

·

A séjourné 3 nuits

Super emplacement, proche de toutes les attractions, vue éblouissante des chambres à étages élevés, l'hôtel a besoin cependant d'être rafraîchi, couloirs et chambres.

Super emplacement, proche de toutes les attractions, vue éblouissante des chambres à étages élevés, l'hôtel a besoin cependant d'être rafraîchi, couloirs et chambres.

8

Francis

7 oct. 2024

·

A séjourné 3 nuits

El servicio excelente, pero la habitación mal insonorizada.

El servicio excelente, pero la habitación mal insonorizada.

2

Manoel gustavo

17 juil. 2024

·

A séjourné 7 nuits

Hotel velho, elevadores estragados, garagem sem acesso por elevador, recepção confusa, quartos velhos, estragado o ar condicionado, banheira impedindo movimentação no banheiro, café da manhã fraco e sem opções para um hotel que se entitula 5 estrelas

Hotel velho, elevadores estragados, garagem sem acesso por elevador, recepção confusa, quartos velhos, estragado o ar condicionado, banheira impedindo movimentação no banheiro, café da manhã fraco e sem opções para um hotel que se entitula 5 estrelas

8

Hayoung

16 juil. 2022

·

A séjourné 1 nuit

욕실시설 부실. 엘리베이터 소음

욕실시설 부실. 엘리베이터 소음

8

Sandra

4 oct. 2025

·

A séjourné 5 nuits

Algunas habitaciones están literalmente inclinadas y todos los días las opciones de desayuno fueron exactamente las mismas.

Algunas habitaciones están literalmente inclinadas y todos los días las opciones de desayuno fueron exactamente las mismas.

2

Kunal

30 nov. 2025

·

A séjourné 2 nuits

Carpets and room quality was awful. Old tv and no options to streaming services or screen mirror options. Very disappointi g for a "five star" hotel

Carpets and room quality was awful. Old tv and no options to streaming services or screen mirror options. Very disappointi g for a "five star" hotel

8

Sandra

5 oct. 2025

·

A séjourné 2 nuits

Las habitaciones son buenas pero en algunas el desnivel que hay en el edificio es absolutamente incómodo. Es importante variar las opciones de desayuno. Durante los 5 días de estancia fue invariablemente el mismo

Las habitaciones son buenas pero en algunas el desnivel que hay en el edificio es absolutamente incómodo. Es importante variar las opciones de desayuno. Durante los 5 días de estancia fue invariablemente el mismo

10

Karen

29 déc. 2025

·

A séjourné 1 nuit

Courteous staff. Quick check-in. Comfy beds. Nice size rooms. Carpets need replacement.

Courteous staff. Quick check-in. Comfy beds. Nice size rooms. Carpets need replacement.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué pour son amabilité, son attention et son efficacité, avec un enregistrement rapide et un personnel résolvant proactivement les problèmes ou organisant des alternatives si nécessaire. Quelques personnes mentionnent des difficultés à joindre le concierge ou un service de restaurant décevant.

Avis de voyageur à ce sujet

10

Francine

23 déc. 2023

·

A séjourné 2 nuits

We really like this hotel. One of the best so far. It is very close to the main tourist attractions, which allowed us to walk to. However; what we enjoyed the most was the hotel staff. They were so polite and ready to help us with our needs and answering our questions. The two concierge/ bell men were especially helpful in telling is what to visit and how to get there. They also continuously reminded us to be careful for pick pockets and they were right as we met people that were robbed during their stay. Highly recommend to all travelling to Santiago to stay at this hotel.

We really like this hotel. One of the best so far. It is very close to the main tourist attractions, which allowed us to walk to. However; what we enjoyed the most was the hotel staff. They were so polite and ready to help us with our needs and answering our questions. The two concierge/ bell men were especially helpful in telling is what to visit and how to get there. They also continuously reminded us to be careful for pick pockets and they were right as we met people that were robbed during their stay. Highly recommend to all travelling to Santiago to stay at this hotel.

10

Laura

5 nov. 2025

·

A séjourné 2 nuits

Desk Officer Gonzalo was outstanding providing us a great welcoming, tips for the city and staying as well, he made sure to book reservation at a restaurant for us and to upgrade our room due to a A/C malfunction. Great work!

Desk Officer Gonzalo was outstanding providing us a great welcoming, tips for the city and staying as well, he made sure to book reservation at a restaurant for us and to upgrade our room due to a A/C malfunction. Great work!

4

Ignacio

9 mai 2024

·

A séjourné 3 nuits

Desafortunadamente el día que llegamos al hotel no funcionaba la calefacción, y continuó el problema el siguiente día. El personal del Hotel fue muy amable y ellos se encargaron de cambiarnos de Hotel, incluso a uno de mejor nivel. Las habitaciones son limpias y el servicio excelente, pero los pasillos del hotel estaban muy sucios y fríos. En los alrededores del Hotel no hay buenas opciones para comer, y nos comentaron que por la noche no debíamos salir por que la zona no es segura.

Desafortunadamente el día que llegamos al hotel no funcionaba la calefacción, y continuó el problema el siguiente día. El personal del Hotel fue muy amable y ellos se encargaron de cambiarnos de Hotel, incluso a uno de mejor nivel. Las habitaciones son limpias y el servicio excelente, pero los pasillos del hotel estaban muy sucios y fríos. En los alrededores del Hotel no hay buenas opciones para comer, y nos comentaron que por la noche no debíamos salir por que la zona no es segura.

8

Vinicius

9 juil. 2024

·

A séjourné 1 nuit

Boa experiência, próximo a duas estações de metrô. Serviço de qualidade, boa comida. O quarto precisaria uma reforma, carpetes já mais velhos, mas não atrapalhou muito a experiência geral.

Boa experiência, próximo a duas estações de metrô. Serviço de qualidade, boa comida. O quarto precisaria uma reforma, carpetes já mais velhos, mas não atrapalhou muito a experiência geral.

10

Donald

5 févr. 2025

·

A séjourné 3 nuits

Staff were very helpful and friendly

Staff were very helpful and friendly

10

Hong Tu

8 janv. 2026

·

A séjourné 1 nuit

Great staff

Great staff

10

DAVID

2 févr. 2026

·

A séjourné 6 nuits

staff was wonderful!

staff was wonderful!

10

Francisco Javier

27 sept. 2023

·

A séjourné 5 nuits

Excelente servicio

Excelente servicio

10

Karen

29 déc. 2025

·

A séjourné 1 nuit

Courteous staff. Quick check-in. Comfy beds. Nice size rooms. Carpets need replacement.

Courteous staff. Quick check-in. Comfy beds. Nice size rooms. Carpets need replacement.

6

Auteliano Antunes dos

28 oct. 2024

·

A séjourné 2 nuits

O hotel é grande e bem antigo. O Hall de entrada engana um pouco, porque é bem moderno. O quarto no qual fiquei era bem confortável, mas muito desgastado, com carpete em mau estado, paredes que precisam trocar os revestimentos, banheiro com banheira antiga. O quarto estava limpo e o café da manhã era razoável, com pães e doces "de padaria", mas bons. O atendimento foi muito bom, com funcionários prestativos e atenciosos.

O hotel é grande e bem antigo. O Hall de entrada engana um pouco, porque é bem moderno. O quarto no qual fiquei era bem confortável, mas muito desgastado, com carpete em mau estado, paredes que precisam trocar os revestimentos, banheiro com banheira antiga. O quarto estava limpo e o café da manhã era razoável, com pães e doces "de padaria", mas bons. O atendimento foi muito bom, com funcionários prestativos e atenciosos.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé à proximité des stations de métro et à distance de marche des attractions ou de Lastarria, mais de nombreux visiteurs décrivent les environs immédiats comme délabrés et peu sûrs après la tombée de la nuit.

Avis de voyageur à ce sujet

10

Randall

13 févr. 2024

·

A séjourné 1 nuit

Not the safest area but had very easy access to the subway. The hotel’s sparkly hour was very nice with the opportunity to meet other patrons…and the staff was the very best!!

Not the safest area but had very easy access to the subway. The hotel’s sparkly hour was very nice with the opportunity to meet other patrons…and the staff was the very best!!

4

Jon

5 janv. 2023

·

It does not show on the hotel listing, but the Crowne Plaza was at the epicenter of civil protests 2-3 years ago. As such, the neighborhood is still very much boarded up and graffitied everywhere. It's very close to Lastarria but the immediate surrounding of the hotel is desolate. Additionally, the photos on the listing are not up-to-date. While it looks like some renovations have been done to the entrance and common (eating) areas, the hotel is a bit shabbier than the photos let on. There was some mould on the ceiling of our bathroom and the wood on the doors was in bad shape from lack of bathroom ventilation. The rooms are in need of an upgrade. The bed was very comfy and clean, though. We were particularly annoyed that the listing shows photos of a nice, well-equipped gym (which is a must for us when travelling). However, 1 of the 3 photos of the gym is clearly not at this hotel (the one with the pullies). Lastly, the Expedia listing mentioned the pool would be open from November to April. We arrived Nov 19th and the pool was not open and did not seem to be in the process of opening shortly. I recommend you look at the Crowne Plaza website directly to see if it's open or not.

It does not show on the hotel listing, but the Crowne Plaza was at the epicenter of civil protests 2-3 years ago. As such, the neighborhood is still very much boarded up and graffitied everywhere. It's very close to Lastarria but the immediate surrounding of the hotel is desolate. Additionally, the photos on the listing are not up-to-date. While it looks like some renovations have been done to the entrance and common (eating) areas, the hotel is a bit shabbier than the photos let on. There was some mould on the ceiling of our bathroom and the wood on the doors was in bad shape from lack of bathroom ventilation. The rooms are in need of an upgrade. The bed was very comfy and clean, though. We were particularly annoyed that the listing shows photos of a nice, well-equipped gym (which is a must for us when travelling). However, 1 of the 3 photos of the gym is clearly not at this hotel (the one with the pullies). Lastly, the Expedia listing mentioned the pool would be open from November to April. We arrived Nov 19th and the pool was not open and did not seem to be in the process of opening shortly. I recommend you look at the Crowne Plaza website directly to see if it's open or not.

10

Alexandre

30 juil. 2023

·

A séjourné 4 nuits

Hotel excelente. O único porém, que pode ser algo que incomode algumas pessoas, é que as janelas do quarto são completamente fixas (não abrem) e o ar condicionado é central. Banheiro enorme e muito confortável. A água do chuveiro é forte e a temperatura pode ser regulada ate ficar super quente. Próximo ao metrô e de um supermercado. Café da manhã maravilhoso, completíssimo. Há 2 pianos, um no térreo e outro no primeiro andar. Experiência inesquecível.

Hotel excelente. O único porém, que pode ser algo que incomode algumas pessoas, é que as janelas do quarto são completamente fixas (não abrem) e o ar condicionado é central. Banheiro enorme e muito confortável. A água do chuveiro é forte e a temperatura pode ser regulada ate ficar super quente. Próximo ao metrô e de um supermercado. Café da manhã maravilhoso, completíssimo. Há 2 pianos, um no térreo e outro no primeiro andar. Experiência inesquecível.

8

Thibault

15 nov. 2022

·

A séjourné 3 nuits

Super emplacement, proche de toutes les attractions, vue éblouissante des chambres à étages élevés, l'hôtel a besoin cependant d'être rafraîchi, couloirs et chambres.

Super emplacement, proche de toutes les attractions, vue éblouissante des chambres à étages élevés, l'hôtel a besoin cependant d'être rafraîchi, couloirs et chambres.

10

Anita

16 févr. 2025

·

A séjourné 3 nuits

Lovely staff, hotel had everything you need, lovely pool, most things are walking distance, metro nearby. Lastarria is a safe area to stay, especially if traveling alone.

Lovely staff, hotel had everything you need, lovely pool, most things are walking distance, metro nearby. Lastarria is a safe area to stay, especially if traveling alone.

8

Patricia

3 janv. 2023

·

A séjourné 19 359 nuits

Area around the hotel is sketchy as hell.

Area around the hotel is sketchy as hell.

8

Vinicius

9 juil. 2024

·

A séjourné 1 nuit

Boa experiência, próximo a duas estações de metrô. Serviço de qualidade, boa comida. O quarto precisaria uma reforma, carpetes já mais velhos, mas não atrapalhou muito a experiência geral.

Boa experiência, próximo a duas estações de metrô. Serviço de qualidade, boa comida. O quarto precisaria uma reforma, carpetes já mais velhos, mas não atrapalhou muito a experiência geral.

8

Kevin

13 mars 2024

·

A séjourné 5 nuits

Just as almost everybody else has said, the neighborhood isn’t nice. There is a bohemian neighborhood a short seven minute walk. A certain name change to Le Meridien, they still have a lot to do to bring this hotel up to Marriott standards.

Just as almost everybody else has said, the neighborhood isn’t nice. There is a bohemian neighborhood a short seven minute walk. A certain name change to Le Meridien, they still have a lot to do to bring this hotel up to Marriott standards.

6

Luis

29 sept. 2023

·

A séjourné 2 nuits

Location is excellent; 5 min walk to the subway and dozens of bus stops at your doorstep. The area around the hotel is quite rundown; business closed. The closest restaurant area is 15 min away. The property is in the middle of restoration; will belong to Marriott as of December. The rooms are certainly not in best shape. Dirty carpet and dated furniture.

Location is excellent; 5 min walk to the subway and dozens of bus stops at your doorstep. The area around the hotel is quite rundown; business closed. The closest restaurant area is 15 min away. The property is in the middle of restoration; will belong to Marriott as of December. The rooms are certainly not in best shape. Dirty carpet and dated furniture.

4

Gregory

23 févr. 2025

·

A séjourné 4 nuits

I really want to give this hotel a better rating because the staff was great. That said, I can't possibly recommend this hotel. The neighborhood isn't safe after dark. Several locals that I talked to told me that this is a crime infested area, and an American tourist was actually stabbed to death last year in this neighborhood (I looked it up. It's true). They have giant metal gates that lock down the hotel after dark. The hotel itself is in desperate need of a facelift. The carpets are stained everywhere. The phone in my room didn't work. The TV was incredibly outdated. The food in the restaurant and bar was outdated and extremely overpriced compared to restaurants in town. I can look past a lot of the cosmectic things, but the fact that this neighborhood is extremely unsafe by itself compels me ot urge people not to book here.

I really want to give this hotel a better rating because the staff was great. That said, I can't possibly recommend this hotel. The neighborhood isn't safe after dark. Several locals that I talked to told me that this is a crime infested area, and an American tourist was actually stabbed to death last year in this neighborhood (I looked it up. It's true). They have giant metal gates that lock down the hotel after dark. The hotel itself is in desperate need of a facelift. The carpets are stained everywhere. The phone in my room didn't work. The TV was incredibly outdated. The food in the restaurant and bar was outdated and extremely overpriced compared to restaurants in town. I can look past a lot of the cosmectic things, but the fact that this neighborhood is extremely unsafe by itself compels me ot urge people not to book here.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner sont variables : certains l'ont apprécié, tandis que d'autres l'ont trouvé répétitif ou peu frais. Le restaurant et le bar ont fait l'objet de certaines critiques concernant le rapport qualité-prix ou la propreté, bien que certains aient apprécié l'heure du pétillant en soirée ou la nourriture.

Avis de voyageur à ce sujet

10

Randall

13 févr. 2024

·

A séjourné 1 nuit

Not the safest area but had very easy access to the subway. The hotel’s sparkly hour was very nice with the opportunity to meet other patrons…and the staff was the very best!!

Not the safest area but had very easy access to the subway. The hotel’s sparkly hour was very nice with the opportunity to meet other patrons…and the staff was the very best!!

6

Grachiia

10 août 2022

·

A séjourné 2 nuits

Good staff, clean and comfortable rooms, but a terrible restaurant, both in terms of cleanliness, the competence of the staff or the quality of the food does not reach the level of a street eatery in Zimbabwe.

Good staff, clean and comfortable rooms, but a terrible restaurant, both in terms of cleanliness, the competence of the staff or the quality of the food does not reach the level of a street eatery in Zimbabwe.

10

Alexandre

30 juil. 2023

·

A séjourné 4 nuits

Hotel excelente. O único porém, que pode ser algo que incomode algumas pessoas, é que as janelas do quarto são completamente fixas (não abrem) e o ar condicionado é central. Banheiro enorme e muito confortável. A água do chuveiro é forte e a temperatura pode ser regulada ate ficar super quente. Próximo ao metrô e de um supermercado. Café da manhã maravilhoso, completíssimo. Há 2 pianos, um no térreo e outro no primeiro andar. Experiência inesquecível.

Hotel excelente. O único porém, que pode ser algo que incomode algumas pessoas, é que as janelas do quarto são completamente fixas (não abrem) e o ar condicionado é central. Banheiro enorme e muito confortável. A água do chuveiro é forte e a temperatura pode ser regulada ate ficar super quente. Próximo ao metrô e de um supermercado. Café da manhã maravilhoso, completíssimo. Há 2 pianos, um no térreo e outro no primeiro andar. Experiência inesquecível.

8

Vinicius

9 juil. 2024

·

A séjourné 1 nuit

Boa experiência, próximo a duas estações de metrô. Serviço de qualidade, boa comida. O quarto precisaria uma reforma, carpetes já mais velhos, mas não atrapalhou muito a experiência geral.

Boa experiência, próximo a duas estações de metrô. Serviço de qualidade, boa comida. O quarto precisaria uma reforma, carpetes já mais velhos, mas não atrapalhou muito a experiência geral.

8

Sandra

4 oct. 2025

·

A séjourné 5 nuits

Algunas habitaciones están literalmente inclinadas y todos los días las opciones de desayuno fueron exactamente las mismas.

Algunas habitaciones están literalmente inclinadas y todos los días las opciones de desayuno fueron exactamente las mismas.

8

Sandra

5 oct. 2025

·

A séjourné 2 nuits

Las habitaciones son buenas pero en algunas el desnivel que hay en el edificio es absolutamente incómodo. Es importante variar las opciones de desayuno. Durante los 5 días de estancia fue invariablemente el mismo

Las habitaciones son buenas pero en algunas el desnivel que hay en el edificio es absolutamente incómodo. Es importante variar las opciones de desayuno. Durante los 5 días de estancia fue invariablemente el mismo

4

Gregory

23 févr. 2025

·

A séjourné 4 nuits

I really want to give this hotel a better rating because the staff was great. That said, I can't possibly recommend this hotel. The neighborhood isn't safe after dark. Several locals that I talked to told me that this is a crime infested area, and an American tourist was actually stabbed to death last year in this neighborhood (I looked it up. It's true). They have giant metal gates that lock down the hotel after dark. The hotel itself is in desperate need of a facelift. The carpets are stained everywhere. The phone in my room didn't work. The TV was incredibly outdated. The food in the restaurant and bar was outdated and extremely overpriced compared to restaurants in town. I can look past a lot of the cosmectic things, but the fact that this neighborhood is extremely unsafe by itself compels me ot urge people not to book here.

I really want to give this hotel a better rating because the staff was great. That said, I can't possibly recommend this hotel. The neighborhood isn't safe after dark. Several locals that I talked to told me that this is a crime infested area, and an American tourist was actually stabbed to death last year in this neighborhood (I looked it up. It's true). They have giant metal gates that lock down the hotel after dark. The hotel itself is in desperate need of a facelift. The carpets are stained everywhere. The phone in my room didn't work. The TV was incredibly outdated. The food in the restaurant and bar was outdated and extremely overpriced compared to restaurants in town. I can look past a lot of the cosmectic things, but the fact that this neighborhood is extremely unsafe by itself compels me ot urge people not to book here.

8

Ravinder

31 janv. 2026

·

A séjourné 4 nuits

Didn’t have breakfast

Didn’t have breakfast

8

Rodrigo

31 déc. 2023

·

A séjourné 5 nuits

Muito boas instalacoes, aparentemente estao renovando ainda mais o hotel (as banheiras e marmores dos banheiros eram novos) e o quarto é enorme! Bem localizado, staff bastante atencioso, apesar de termos tido um pouco de dificuldade em contatar o concierge. Tivemos muita dificuldade com as chaves do quarto, que todos os dias desmagnetizavam, nos obrigando a acionar a recepcao (que prontamente nos atendia). O cafe da manha nao estava bom. Apesar de grande variedade de alimentos, muitos nao estavam frescos (p.ex.: endurecidos, ressecados, etc). No geral, otimo hotel e recomendo com certeza.

Muito boas instalacoes, aparentemente estao renovando ainda mais o hotel (as banheiras e marmores dos banheiros eram novos) e o quarto é enorme! Bem localizado, staff bastante atencioso, apesar de termos tido um pouco de dificuldade em contatar o concierge. Tivemos muita dificuldade com as chaves do quarto, que todos os dias desmagnetizavam, nos obrigando a acionar a recepcao (que prontamente nos atendia). O cafe da manha nao estava bom. Apesar de grande variedade de alimentos, muitos nao estavam frescos (p.ex.: endurecidos, ressecados, etc). No geral, otimo hotel e recomendo com certeza.

6

Auteliano Antunes dos

28 oct. 2024

·

A séjourné 2 nuits

O hotel é grande e bem antigo. O Hall de entrada engana um pouco, porque é bem moderno. O quarto no qual fiquei era bem confortável, mas muito desgastado, com carpete em mau estado, paredes que precisam trocar os revestimentos, banheiro com banheira antiga. O quarto estava limpo e o café da manhã era razoável, com pães e doces "de padaria", mas bons. O atendimento foi muito bom, com funcionários prestativos e atenciosos.

O hotel é grande e bem antigo. O Hall de entrada engana um pouco, porque é bem moderno. O quarto no qual fiquei era bem confortável, mas muito desgastado, com carpete em mau estado, paredes que precisam trocar os revestimentos, banheiro com banheira antiga. O quarto estava limpo e o café da manhã era razoável, com pães e doces "de padaria", mas bons. O atendimento foi muito bom, com funcionários prestativos e atenciosos.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

6

daniel

13 janv. 2026

·

A séjourné 4 nuits

Vieillot et désuet. Mais pas cher. Lit et oreiller très confortable mais tapis sales, jacuzzi vétuste. Les employés par contre sont d’une extrême amabilités et serviables.

Vieillot et désuet. Mais pas cher. Lit et oreiller très confortable mais tapis sales, jacuzzi vétuste. Les employés par contre sont d’une extrême amabilités et serviables.

10

Mynor

1 sept. 2026

·

A séjourné 5 nuits

todo bien, estuve por un evento

todo bien, estuve por un evento

10

Ineida

1 sept. 2026

·

A séjourné 10 nuits

The hotel has very nice location, the staff kind and helpful.

The hotel has very nice location, the staff kind and helpful.

10

Spyros

14 mai 2026

·

A séjourné 3 nuits

.

.

8

Jorge

28 mars 2026

·

A séjourné 7 nuits

Breakfast should be included.

Breakfast should be included.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 00:00

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

octobre 2026

di	lu	ma	me	je	ve	sa
				1	2 $113	3 $101
4 $95	5 $95	6 $91	7 $94	8 $93	9 $94	10 $94
11 $93	12 $95	13 $94	14 $95	15	16	17 $152
18 $94	19 $118	20 $95	21 $94	22 $95	23 $99	24 $96
25 $94	26 $93	27 $94	28 $94	29 $94	30 $93	31 $101

novembre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Les voyageurs ayant opté pour le niveau tarifaire Dîner inclus bénéficient d’un dîner pour 2 adultes maximum qui partagent une chambre. Des frais de dîner s’appliquent pour toute personne supplémentaire.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit ; espèces non acceptées
Des modes de paiement sans espèces sont disponibles
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

La piscine est ouverte entre novembre et avril.
Piscine accessible de 10 h 00 à 22 h 00.
L'hébergement est gratuit pour les enfants âgés de 18 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie déjà en place.
Seules les personnes enregistrées peuvent accéder aux chambres.
L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
Modes de paiement sans espèces disponibles pour toutes les transactions.
Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Le petit déjeuner buffet coûte environ 15 USD par adulte et environ 15 USD par enfant.
Navette aéroport : 45 USD par véhicule, aller simple, maximum 3 passager(s)
Frais pour le parking couvert en libre-service : 12 USD par jour
Animaux de compagnie : 50 USD par hébergement et par nuit
Les animaux d'assistance ne sont soumis à aucuns frais.
Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
Lit d'appoint : 40.0 USD par nuit

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.