Name: Garner Hotel Macon West by IHG
Address: 110 Plantation Inn Drive, Georgia, United States of America, Bibb County, US
Price range: $85–$127 per night
Rating: 8.5

What guests think

Across recent reviews, travellers describe Garner Hotel Macon West by IHG as a clean, comfortable, and conveniently located stop just off the interstate, with many appreciating quick check‑in, friendly staff, and good value for an overnight stay.

Feedback on the free breakfast is mixed, ranging from great selection to average or limited options. Facilities are basic; the pool is closed, in‑room coffee makers are generally absent, but there is lobby coffee and the hotel is pet‑friendly. A few guests note highway noise and occasional service issues, including rude interactions or third‑party booking and billing problems. Overall, expect a clean, straightforward stay suited to road trips and short stops.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited; the pool is closed and there is no guest laundry. The property is pet friendly (fee), lobby coffee is available 24/7, and a small gym is noted.

Related guest reviews

6

Nicholas

Mar 2, 2025

·

Stayed 1 night

Fairly nice hotel but pool was closed when we were there. Friendly staff. Nice location with some shopping and restaurants. The reason for the poor ranking was because I found a cockroach on the bathroom counter before going to bed. Tried to squish it with a towel but it survived and dropped to the floor landing on my foot, which scared the bejesus out of me. I eventually killed it with the garbage pail. Didnt sleep well after that. Kept thinking about the Auntie cockroach from Men in Black. I know we were south but don't expect that in my hotel stay. Pillows also need much to be desired.

8

Branden

Nov 2, 2024

·

Stayed 1 night

Staff really nice, breakfast good, but super let down that the pool had been "broken" for a year...put it on the website. I have 2 kids stuck in the car for 16 hours they needed a pool. It was a requirement for our family.

10

william

Sep 12, 2024

·

Stayed 1 night

Nice and convenient just off the freeway which also makes for some freeway noise - but not terrible. We really liked the well cared for grassy areas for our little dog, although I think the $30 pet fee is excessive. $15-20 was typical on our trip. Clean and comfortable. Decent breakfast.

10

Carey

Jun 7, 2024

·

Stayed 1 night

Great room, decent breakfast. No coffee pot or ice bucket in room. And the pool is closed to shut it down to add a conference room. Boo!

8

Wendy

Jun 21, 2024

·

Stayed 2 nights

The indoor pool was closed

8

Dawn

Jun 29, 2024

·

Stayed 1 night

Friendly staff, quiet hotel and comfy beds are what they offer...no pool, laundry, or extras here. Breakfast area was clean but limited and hotel has minimal decor giving it a not so homey vibe. No complaints, but if you're looking for more then just somewhere to sleep you should keep looking.

10

Michelle

Aug 9, 2025

·

Stayed 1 night

The room was very clean. The bed was comfortable. They included both down and regular pillows. Food options were ok. They had scrabled eggs, bacon, sausage. Bread, mini english muffins and bagels. Yogurt. Only one type of Jelly, grape. Apple juice and OJ. There was 24 hour coffee and tea available. Staff was friendly and efficient. They allow dogs. Would definitely stay here again!

10

Greg

Dec 14, 2025

·

Stayed 1 night

The breakfast was great and very pet friendly.

10

Lynn

Oct 29, 2024

·

Stayed 1 night

Just a stop off at half way point on our journey home. Gym was great as well as staff and continental breakfast!

10

Gillian

Sep 22, 2024

·

Stayed 1 night

Everything was great! The hotel is clean and smells new. All staff were happy to help and efficient at their jobs. Bed was superb, room was huge, bathroom was clean and stocked with, hand soap, hand lotion, body wash, shampoo and conditioner. Breakfast was hot and good. Eggs, sausage, bacon, bagels, English muffins, white and wheat bread. Apple and orange juice, yogurt, cereal and milk. They have fresh coffee available 24 hours a day. I only want to stay in IHG Hotels! Highly recommend

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Cleanliness

Reviews consistently praise clean rooms and well kept spaces. A few guests reported issues such as damp or smoky bedding, missed bathroom cleaning, or a single pest sighting.

Related guest reviews

6

Nicholas

Mar 2, 2025

·

Stayed 1 night

Fairly nice hotel but pool was closed when we were there. Friendly staff. Nice location with some shopping and restaurants. The reason for the poor ranking was because I found a cockroach on the bathroom counter before going to bed. Tried to squish it with a towel but it survived and dropped to the floor landing on my foot, which scared the bejesus out of me. I eventually killed it with the garbage pail. Didnt sleep well after that. Kept thinking about the Auntie cockroach from Men in Black. I know we were south but don't expect that in my hotel stay. Pillows also need much to be desired.

10

Tobi

Nov 14, 2025

·

Stayed 1 night

The lady at the front desk was friendly and the room was very clean. Nice place, good value

10

Becky

Nov 13, 2025

·

Stayed 1 night

Very courteous front desk and room was very clean.

2

Mike

Jan 30, 2023

·

Stayed 1 night

The bathroom had hair on the floor and when you closed the bathroom door.. It had not been swept. The sheets would not stay on the mattress. Overall .. will never stay there again. Also, charged for room and I had already paid thru another way.

8

Tamara

Dec 7, 2025

·

Stayed 1 night

The Hotel & room were clean and comfortable. The staff very friendly. We will stay again.

10

Sandeep

Dec 26, 2025

·

Stayed 1 night

Everything in the hotel was nice an clean.

6

Elizabeth

Sep 5, 2025

·

Stayed 1 night

Room was seemingly pretty clean, although all the bedding was damp, and smelled of cigarettes we still passed out for 4 hrs and continued our drive back to Ohio, front desk person was not friendly or in any mood to do her job and asked if I let anyone know we were checking in late at night I let her know I did call and talk to someone and make sure it was okay and that it was a 24 hr help desk to which she then rolled her eyes gave a dirty look and then didn’t say anything the rest of the check in. Honestly whatever it was cheap no bugs and we slept and left

8

Gail

Dec 21, 2025

·

Stayed 1 night

Easy check-in and check-out. Plenty of room with comfortable bed. Clean.

10

Hal

Nov 16, 2025

·

Stayed 1 night

Room is very clean. The staff was great.

10

Isha

Sep 19, 2024

·

Stayed 1 night

The property was clean, and the rooms are comfortable. I loved their nice and simple dining area in the lobby.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and updated, with many noting good beds and spacious layouts. Some mention traffic noise or loud AC, an occasional Wi‑Fi outage, and the lack of in‑room coffee makers; a few cite firm mattresses, small commodes, or pillow preferences.

Related guest reviews

6

Pamela J

Oct 9, 2023

·

Stayed 1 night

Our room was clean and comfortable, after initially being assigned a room that was not ready for guests. Wi-Fi was down during our stay - frustrating! And the breakfast was rather spartan/bland. Occupancy seemed light, so our room was quiet, and the area around the hotel seemed nice and safe, including a large grocery, a couple of local restaurants, a Subway and other amenities.

8

Rita

Sep 10, 2025

·

Stayed 1 night

Only area that I would like to have readdressed is that there were no coffee pots in the rooms. Going to the lobby to get coffee not preferred.

8

Joyce

Jul 21, 2025

·

Stayed 1 night

Did not care for the pillows.

6

Janet

Mar 29, 2025

·

Stayed 1 night

The a/c was extremely noisy when it was running. The breakfast left a little to be desired—no waffles or oatmeal.

10

Daniel

Sep 25, 2025

·

Stayed 1 night

One night stay passing through but we would stop again. The room was quiet and the beds were comfortable. Everything was updated and kept clean. Breakfast was great.

8

Harold

Jun 2, 2025

·

Stayed 1 night

There was no coffee maker in my room which was disappointing

8

maureen

Nov 24, 2025

·

Stayed 1 night

Near highway, the noise level was high! Very clean and courteous receptionist. Would love to have had conditioner in the conditioner bottle other than that a very nice day.

8

Gail

Dec 21, 2025

·

Stayed 1 night

Easy check-in and check-out. Plenty of room with comfortable bed. Clean.

6

James

Jun 15, 2025

·

Stayed 1 night

Room was clean. Bed was hard as a rock. Commode was tiny.

10

Johnathon

Nov 17, 2025

·

Stayed 1 night

Staff was super friendly and very outgoing. Breakfast was just OK, but not bad. You can tell this is an older hotel as the elevator door is smaller than most nowadays, and the doors in the room are also tighter. You can also tell that’s been remodeled. But has been remodeled perfectly to resemble a newer facility. The room looks just like a newer, typical hotel bed was amazingly comfortable. Everything in the room is modern and updated. Hotel is slightly off the beaten path, however, close to everything in Macon. Highly recommend this hotel!!

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and efficient with smooth check-in. However, some guests report rude interactions or limited help, plus recurring third-party billing or double-charge issues.

Related guest reviews

2

Jomori

Apr 17, 2025

·

Stayed 2 nights

On April 14, I booked and paid for hotel reservations through Expedia for the stay from April 14 to April 16. However, on April 16, the hotel charged me again directly. I contacted them, and they issued a refund. Unfortunately, on April 17, the hotel charged my credit card again. When I followed up, I was advised to call back on April 18 between 10:00 AM and 3:00 PM to speak with someone authorized to resolve the issue.

10

Tobi

Nov 14, 2025

·

Stayed 1 night

The lady at the front desk was friendly and the room was very clean. Nice place, good value

6

Michael

Sep 8, 2025

·

Stayed 1 night

The hotel was our first time at a Garner property. The hotel was attractive and tastefully furnished and equipped. The only negative was the front desk person. She was the worst person imaginable for “welcoming” guests to your facility. She was unhelpful, short, disrespectful, and just plain snarky and unwelcoming. She ruined what should have been a wonderful experience at a new hotel, at least for us, initial and (probably) stay at a Garner-named hotel.

10

Jennifer

May 3, 2025

·

Stayed 1 night

Check-in was a breeze and staff was very welcoming. Clean room and comfortable bed.

10

Richard

Jun 26, 2024

·

Stayed 1 night

Great receptionist…very friendly and helpful

6

Elizabeth

Sep 5, 2025

·

Stayed 1 night

Room was seemingly pretty clean, although all the bedding was damp, and smelled of cigarettes we still passed out for 4 hrs and continued our drive back to Ohio, front desk person was not friendly or in any mood to do her job and asked if I let anyone know we were checking in late at night I let her know I did call and talk to someone and make sure it was okay and that it was a 24 hr help desk to which she then rolled her eyes gave a dirty look and then didn’t say anything the rest of the check in. Honestly whatever it was cheap no bugs and we slept and left

8

Gail

Dec 21, 2025

·

Stayed 1 night

Easy check-in and check-out. Plenty of room with comfortable bed. Clean.

8

christina

Nov 23, 2024

·

Stayed 1 night

The property and staff were great however there was an issue with the payment thru Expedia. I almost didn't get the room after traveling 14 hours . I was so frustrated after traveling the whole day and making the reservation in advance. The staff apologized and said it happens frequently.

10

Hal

Nov 16, 2025

·

Stayed 1 night

Room is very clean. The staff was great.

10

Darren

Sep 9, 2025

·

Stayed 2 nights

Staff was super helpful with the area recommended Jim Shaw Seafood and that was great

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AI-generated summary based on recent guest reviews

Location

Convenient just off the interstate and close to restaurants, shopping, and a movie theater; handy for road trips. Some guests noticed highway noise, while others found the area quiet.

Related guest reviews

10

Kimberly

Sep 17, 2024

·

Stayed 1 night

This hotel was convenient for our 1 night stay on our way to our destination.

10

Dan

Sep 6, 2025

·

Stayed 1 night

Nice property and it was easy to access off the interstate.

6

Lee

Mar 9, 2024

·

Stayed 1 night

This is an older property in need of a refresh. The location is convenient but noisy. Plenty of dining options nearby, easy access to I-75 and parking okay. Just long in the tooth.

6

Kathleen

Dec 29, 2025

·

Stayed 2 nights

Room was clean, but breakfast was not great. If you are looking for a place to rest your head for a night, it's fine, but maybe not for longer stays. There are lots of food options around, and there is a movie theater next door, along with a grocery store, so it's a good area for gas, snacks, food, and/or supplies if needed.

10

Franklin

Sep 10, 2023

·

Stayed 1 night

I love that location. It's perfect for me.

10

Vicki

Jul 27, 2025

·

Stayed 1 night

Very convenient, easy to find. It is in a good area if you need to shop or find food. The staff was friendly and helpful.

8

Julie

Feb 4, 2025

·

Stayed 1 night

The hotel is in a convenient location, but the noise level from the interstate was loud. The room was very comfortable and no complaints on cleanliness. The morning we checked out, I felt the front desk personnel could have been a lot more attentive.

10

Robert

Jul 10, 2025

·

Stayed 4 nights

Hotel was located in a very accessible location, staff was very friendly & helpful, & the rooms were very nice.

10

Elena

Aug 25, 2025

·

Stayed 2 nights

Great location, quiet and close to food and shopping. Very clean facility.

8

David

Mar 25, 2025

·

Stayed 1 night

We had a good stay at the hotel for one night. The rooms where clean and the staff friendly. Breakfast was alright for this type of hotel. Easy to access along the highway/interstate when passing through the area. As with most other similar hotels there is some noise from the outside and hallways slipping in to the room, but this felt as one of the better hotels we have stayed at regarding sound disturbance.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: many found it good with hot items, while others thought it average or limited, with occasional shortages or missing utensils. Lobby coffee is appreciated.

Related guest reviews

10

Jacqueline

Oct 24, 2025

·

Stayed 1 night

We stopped over for 1 night on our way to TN. The hotel looked wonderful from the out side and was just as good inside. The girl on the desk was friendly and had us checked in very quickly. The lobby and breakfast area were super clean. Our room was great and spacious . The beds were comfortable and the bathroom too. Breakfast was great. Plenty of choices. Eggs, sausage, bacon, fresh fruit and the usual breads, bagels and cereal and yogurt. We would definitely stay again.

10

Katelynn

May 17, 2025

·

Stayed 1 night

Clean property. Friendly staff. Good breakfast.

6

Kathleen

Dec 29, 2025

·

Stayed 2 nights

Room was clean, but breakfast was not great. If you are looking for a place to rest your head for a night, it's fine, but maybe not for longer stays. There are lots of food options around, and there is a movie theater next door, along with a grocery store, so it's a good area for gas, snacks, food, and/or supplies if needed.

6

Janet

Mar 29, 2025

·

Stayed 1 night

The a/c was extremely noisy when it was running. The breakfast left a little to be desired—no waffles or oatmeal.

10

Edward

Jul 5, 2025

·

Stayed 1 night

Perfect spot for stopping while on the road. Clean and convenient. Breakfast was ok, not terrible but not good just your basics -Nahuel, English muffin, bacon bits, sausage, scrambled eggs, yogurt (only flavored options), milk, coffee, OJ. Basic place if you’re after a nights sleep and some rest while driving up 75.

10

Daniel

Sep 25, 2025

·

Stayed 1 night

One night stay passing through but we would stop again. The room was quiet and the beds were comfortable. Everything was updated and kept clean. Breakfast was great.

10

Cheri

Nov 22, 2024

·

Stayed 1 night

Very clean hotel, very comfortable room and bed. Great breakfast

8

billy

Sep 20, 2024

·

Stayed 1 night

Breakfast bar left a lot to be desired!!

8

Gordon

Apr 17, 2025

·

Stayed 1 night

Check in was easy, room and facility was clean. Nice area. Breakfast choices were very limited and there wasnt any serving spoons or tongs to get the food. People were using plastic silverware to get it and wasnt sure if it was clean or used silverware so we didn't eat any of it.

8

Bonnie

Apr 22, 2025

·

Stayed 1 night

It was a clean hotel with a friendly desk clerk. Breakfast wasn't that good but the coffee was tasty. No coffee in room was unusual but no problem. We’d stay again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$74
February	$76
March	$80
April	$100
May	$75
June	$76
July	$81
August	$78
September	$84
October	$92
November	$82
December	$80

Su	Mo	Tu	We	Th	Fr	Sa
				1 $98	2 $103	3 $102
4 $92	5 $97	6 $97	7 $92	8 $98	9 $105	10 $102
11 $93	12 $98	13 $97	14 $97	15 $98	16 $105	17 $105
18 $93	19 $93	20 $92	21 $85	22 $88	23 $127	24 $97
25 $85	26 $85	27 $89	28 $89	29 $89	30 $97	31 $94

Garner Hotel Macon West by IHG

Prices for Garner Hotel Macon West by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Room, 1 King Bed, Roll-In Shower (Mobility, Hearing Accessible)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed with Sofa Bed

Guest reviews of Garner Hotel Macon West by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Garner Hotel Macon West by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $92	23 $85	24 $97	25 $97	26 $87
27 $88	28 $92	29 $92	30 $92