Name: Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel
Address: 428 South Gay Street, Knoxville, Knox County, US
Price range: 397 $–1.998 $ per night
Rating: 9.3

Was Gäste sagen

Basierend auf den Bewertungen zeichnet sich das Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel durch seinen eleganten, im französischen Stil gehaltenen Boutique-Charakter in zentraler Lage aus. Die geräumigen, schön ausgestatteten Zimmer und das im Allgemeinen freundliche Personal werden dafür gelobt, einen charmanten und komfortablen Aufenthalt zu gestalten.

Das hoteleigene französische Restaurant und die Bar werden von Gästen häufig als besonders hervorstechend erwähnt. Zu den häufig genannten Nachteilen gehören ein kürzlicher, in mehreren Bewertungen berichteter Ausfall des Warmwassers, Straßen- und Nachbarschaftslärm in einigen Zimmern sowie Verwirrung oder Inkonsistenz bei den morgendlichen Gebäckangeboten und deren Abrechnung. Das Parken kann umständlich sein, und es kommt gelegentlich zu kleineren Problemen wie einer versäumten Reinigung, einer unbequemen Matratze oder Kommunikationsfehlern bei der Abrechnung. Erwarten Sie einen stilvollen Boutique-Aufenthalt mit Charakter und Komfort.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Das hoteleigene französische Restaurant und die Bar erhalten Lob. Mehrere Bewertungen berichten von einem Ausfall des Warmwassers während des Aufenthalts, und das Parken wird als umständlich empfunden.

Ähnliche Gästebewertungen

10

Christopher

30. Juni 2024

·

Aufenthalt für eine Nacht

Great place! The bar at the restaurant fantastic as well! Great decor! 👍

10

Gretchen

17. Aug. 2024

·

Aufenthalt für eine Nacht

Even though the property had no hot water available for the stay, we LOVED this experience nonetheless and would choose this hotel again. It was so charming, cute and quaint but spacious, quiet and comfortable. We only had drinks (unique and delicious) in the hotel’s restaurant but would eat there next visit.

4

Tanner

3. Aug. 2024

·

Aufenthalt für eine Nacht

There was no hot water on our floor. Beautiful location, impeccable staff, wonderful amenities, but something as simple as a cold shower can really derail an experience.

10

Thomas

15. Aug. 2024

·

Aufenthalt für 2 Nächte

This place is incredible and we will be coming back. The rooms are great and the restaurant and drinks were outstanding.

10

Melissa

30. Mai 2024

·

Aufenthalt für eine Nacht

Room was as gorgeous as the pictures!! We had a nice view out of our window, as well. Valet and front desk staff were very friendly, polite, and professional. Location is convenient to all things Market Square. Bed was comfy, and we loved all the beautiful details of our stay - the room, the on-floor breakfast service, the large tiled shower (with scented steamer bars) - everything. This is where we’ll stay from now on!

8

SARA

19. Juni 2024

·

Aufenthalt für eine Nacht

Beautiful hotel and room. Parking is not convenient. Bed was uncomfortable and breakfast was hardly anything.

10

Jennifer

30. Juni 2024

·

Aufenthalt für eine Nacht

This place is a tiny slice of Parisian flare on busy Gay St. it's lovely and cozy, and we thoroughly enjoyed our beautiful room and the cocktails in the bar. Croissants for breakfast were 5-star.

10

Gretchen

17. Aug. 2024

·

Aufenthalt für eine Nacht

Even though the property had no hot water available for the stay, we LOVED this experience nonetheless and would choose this hotel again. It was so charming, cute, quaint yet spacious, quiet, and comfortable. We only had drinks (unique and delicious) in the hotel’s restaurant but would eat there next visit.

10

Craig

19. Aug. 2024

·

Aufenthalt für 2 Nächte

Only issue is we didn’t have hot water for my stay. Everything else was great.

6

Krystle

14. Aug. 2024

·

Aufenthalt für eine Nacht

They called to inform me the day before check-in that the hot water was out. They promised me a 25% discount if I kept my reservation. They still charged me the full amount even though I asked about it at check-in then I called and they told me they would refund the discount. She told me 15% and I informed her the may it was supposed to be 25%. First they tried to charge my card for the amount instead of refunding it. Then, they refunded it and it was not 25% like they promised. I’m done calling about it. I took a cold shower and did not receive what I was promised. I would also like to know how the restaurant was still running if the building had no hot water.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Zimmer und Gemeinschaftsbereiche werden häufig als sehr sauber und einwandfrei beschrieben. Eine Bewertung berichtete von einem vergessenen Gegenstand eines früheren Gastes.

Ähnliche Gästebewertungen

10

Carrie

20. Juni 2024

·

Aufenthalt für eine Nacht

Very unique rooms, comfortable beds nice pillows. Everything was very clean. We enjoyed our time.

10

John

22. Juli 2024

·

Aufenthalt für eine Nacht

Property is super clean and new. Staff are very pleasant and where readily available when needed. High end luxury in the center of Knoxville with plenty around to do. Can’t wait to come back, the Presidential Suite is top notch!

8

Patrick

25. März 2024

·

Aufenthalt für eine Nacht

Property was nice and clean. Location is convenient to local restaurants and shopping. Unfortunately, the staff at the hotel’s restaurant and bar were rude. Wouldn’t recommend dining there.

8

Cynthia

10. März 2025

·

Aufenthalt für eine Nacht

Property was beautiful and room was clean and comfortable. Staff were friendly and helpful. I thought pastries were included in the morning however they were not. This was mentioned in previous reviews and list of amenities stated "pastries in morning" but when we asked staff we were told there was a charge for them. It was a little confusing.

10

Keith

28. Sept. 2024

·

Aufenthalt für eine Nacht

Found a dirty sock in room from last guests. Head board on bed was ridiculous It’s not mounted to the bed and it’s not mounted to the wall. It’s just there and bangs the wall every time it’s touched. Other than that the place is amazing

10

Laura

25. März 2024

·

Aufenthalt für 2 Nächte

Extremely comfortable and beautiful room. Pristine. Very centrally located, so it was easy to walk around the Knoxville downtown area.

10

Thomas

10. Feb. 2024

·

Aufenthalt für eine Nacht

Hotel Cleo had a wonderful esthetic and charm. Lobby and room were beautifully decorated as well as very clean. Great stay! We will return.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind geräumig, elegant und komfortabel, mit großen Bädern und durchdachten Details. Einige Gäste berichten von Straßen- oder Nachbarschaftslärm und gelegentlichen Wartungsproblemen.

Ähnliche Gästebewertungen

10

Theresa

29. Okt. 2024

·

Aufenthalt für eine Nacht

Such a beautiful place! Our room was wonderful. I didn’t want to leave!

10

Steven

20. Nov. 2024

·

Aufenthalt für 2 Nächte

Great property. Beautiful romantic room.

10

Donna

18. Juni 2024

·

Aufenthalt für eine Nacht

The hotel is beautiful!!! The bathroom is stunning and so updated!!! The bed and pillows were amazing!!! Will always stay here when we are in Knoxville!! Can’t say enough great things about this hotel!!! Huge shout out to Zaria and Fire! Such sweet girls and you tell they love what they do!!!

8

Wendy

19. Mai 2024

·

Aufenthalt für 3 Nächte

I loved the boutique style & decor. My room was huge. However, it was on the street side so very noisy. Also, I could hear the ppl next to me in their room. The staff is lovely. The restaurant is posh. The hotel did not make it clear the food and drinks inside the room weren’t included. Given the very high rates, they need to have included those items, or put a sign with the prices.

10

David

14. Juni 2024

·

Aufenthalt für 3 Nächte

This place is absolutely amazing! The staff were amazing. The room was everything I imagined and more. It was very romantic and the room decor was spot on! The bathroom was very spacious and had a really nice walk in shower. Beautiful Chandelier hung over the bed and the armoire had 2 huge mirrors that faced the bed. I will stay here again and would definitely recommend to anyone. Also the staff knocked on the door giving chocolate out to the guest.

10

Keith

28. Sept. 2024

·

Aufenthalt für eine Nacht

Found a dirty sock in room from last guests. Head board on bed was ridiculous It’s not mounted to the bed and it’s not mounted to the wall. It’s just there and bangs the wall every time it’s touched. Other than that the place is amazing

4

Wayne

2. Juni 2024

·

Aufenthalt für eine Nacht

A unique boutique hotel. But was crazy noisy with street noise and then music in the bar playing until nearly 1am. All could hear in our room was bass. Not the hotel for a good night sleep.

10

Casey

1. Sept. 2024

·

Aufenthalt für 2 Nächte

Beautiful hotel, Beautiful room. Very large room with nice furniture and wood flooring. An absolute steal!!

10

Melissa

30. Mai 2024

·

Aufenthalt für eine Nacht

Room was as gorgeous as the pictures!! We had a nice view out of our window, as well. Valet and front desk staff were very friendly, polite, and professional. Location is convenient to all things Market Square. Bed was comfy, and we loved all the beautiful details of our stay - the room, the on-floor breakfast service, the large tiled shower (with scented steamer bars) - everything. This is where we’ll stay from now on!

10

Jeremy

15. Apr. 2025

·

Aufenthalt für eine Nacht

One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Die Mitarbeiter werden durchweg als freundlich, hilfsbereit und zuvorkommend beschrieben. Einige Bewertungen erwähnen durchschnittlichen oder unwelkommenden Service, ein Problem mit dem Restaurantpersonal und eine Kommunikationsstörung bei der Abrechnung.

Ähnliche Gästebewertungen

10

Norma

2. März 2024

·

Aufenthalt für eine Nacht

Staff was excellent, room was very charming and comfortable.

10

Donna

18. Juni 2024

·

Aufenthalt für eine Nacht

The hotel is beautiful!!! The bathroom is stunning and so updated!!! The bed and pillows were amazing!!! Will always stay here when we are in Knoxville!! Can’t say enough great things about this hotel!!! Huge shout out to Zaria and Fire! Such sweet girls and you tell they love what they do!!!

10

J.M.

6. Juli 2024

·

Aufenthalt für eine Nacht

The staff was very friendly and it was a wonderful stay. The hotel is beautiful.

10

John

20. Aug. 2024

·

Aufenthalt für eine Nacht

Beautiful new hotel in downtown Knoxville. Excellent staff!

8

Patrick

25. März 2024

·

Aufenthalt für eine Nacht

Property was nice and clean. Location is convenient to local restaurants and shopping. Unfortunately, the staff at the hotel’s restaurant and bar were rude. Wouldn’t recommend dining there.

10

Anthony

6. Feb. 2025

·

Aufenthalt für eine Nacht

Front desk was extremely helpful and nice. Beautiful rooms and property.

10

David

14. Juni 2024

·

Aufenthalt für 3 Nächte

This place is absolutely amazing! The staff were amazing. The room was everything I imagined and more. It was very romantic and the room decor was spot on! The bathroom was very spacious and had a really nice walk in shower. Beautiful Chandelier hung over the bed and the armoire had 2 huge mirrors that faced the bed. I will stay here again and would definitely recommend to anyone. Also the staff knocked on the door giving chocolate out to the guest.

10

Melissa

30. Mai 2024

·

Aufenthalt für eine Nacht

Room was as gorgeous as the pictures!! We had a nice view out of our window, as well. Valet and front desk staff were very friendly, polite, and professional. Location is convenient to all things Market Square. Bed was comfy, and we loved all the beautiful details of our stay - the room, the on-floor breakfast service, the large tiled shower (with scented steamer bars) - everything. This is where we’ll stay from now on!

10

Matt

13. Sept. 2024

·

Aufenthalt für 2 Nächte

What a wonderful little boutique hotel. So charming. I was there on business but wished it was for pleasure. Only 16 rooms and they were so nice and comfortable. It is in my top 5 hotels I have ever stayed in over my 25 plus years of business and pleasure travel. And the small staff couldn't have been nicer and more helpful. If anyone askes me where to stay in Knoxville this is my recommendation.

6

Krystle

14. Aug. 2024

·

Aufenthalt für eine Nacht

They called to inform me the day before check-in that the hot water was out. They promised me a 25% discount if I kept my reservation. They still charged me the full amount even though I asked about it at check-in then I called and they told me they would refund the discount. She told me 15% and I informed her the may it was supposed to be 25%. First they tried to charge my card for the amount instead of refunding it. Then, they refunded it and it was not 25% like they promised. I’m done calling about it. I took a cold shower and did not receive what I was promised. I would also like to know how the restaurant was still running if the building had no hot water.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Die zentrale Lage im Stadtzentrum wird durchweg gelobt, mit guter Anbindung an Market Square, Gay Street, Restaurants und Geschäfte. Gäste finden es einfach, die Umgebung zu erkunden.

Ähnliche Gästebewertungen

10

Tonya

1. März 2025

·

Aufenthalt für eine Nacht

Great hotel! Excellent location. Would highly recommend.

10

Grant

18. Juli 2024

·

Aufenthalt für 4 Nächte

We love this hotel! Spacious room, beautifully appointed. Bathroom is like a spa. Staff is extraordinary and attentive without being imposing. Four rooms per floor. The best breakfast croissants, fruit, juice & coffee every morning in spectacular lobby on every floor. And the location: unbeatable. Wife and I are DEFINITELY coming back!

10

Jessica

1. Mai 2024

·

Aufenthalt für 2 Nächte

Super cute and great location! Felt like we were transported to France

10

John

22. Juli 2024

·

Aufenthalt für eine Nacht

Property is super clean and new. Staff are very pleasant and where readily available when needed. High end luxury in the center of Knoxville with plenty around to do. Can’t wait to come back, the Presidential Suite is top notch!

10

John

20. Aug. 2024

·

Aufenthalt für eine Nacht

Beautiful new hotel in downtown Knoxville. Excellent staff!

10

Laura

25. März 2024

·

Aufenthalt für 2 Nächte

Extremely comfortable and beautiful room. Pristine. Very centrally located, so it was easy to walk around the Knoxville downtown area.

10

lloyd

9. Feb. 2024

·

Aufenthalt für eine Nacht

This place was great. Right in the middle of everything in downtown Knoxville.

10

Melissa

30. Mai 2024

·

Aufenthalt für eine Nacht

Room was as gorgeous as the pictures!! We had a nice view out of our window, as well. Valet and front desk staff were very friendly, polite, and professional. Location is convenient to all things Market Square. Bed was comfy, and we loved all the beautiful details of our stay - the room, the on-floor breakfast service, the large tiled shower (with scented steamer bars) - everything. This is where we’ll stay from now on!

10

Jeremy

15. Apr. 2025

·

Aufenthalt für eine Nacht

One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.

10

Susan

14. Feb. 2024

·

Aufenthalt für 2 Nächte

Our stay at The Hotel Cleo was absolute perfection. Our room was so lovely, the bed was comfortable, the shower was fantastic. It was quiet and relaxing, which is exactly what we wanted to celebrate my husband’s birthday. The location is great as well—so many restaurants and shops within easy walking distance. We will definitely be back!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Das französische Restaurant und die Cocktailbar erhalten durchweg positive Bewertungen, und viele genießen die Croissants und die leichten morgendlichen Angebote. Gelegentlich gibt es Beschwerden über unklare Abrechnungen oder eine begrenzte Verfügbarkeit.

Ähnliche Gästebewertungen

10

Christopher

30. Juni 2024

·

Aufenthalt für eine Nacht

Great place! The bar at the restaurant fantastic as well! Great decor! 👍

10

Lani

3. Nov. 2024

·

Aufenthalt für 2 Nächte

Very nice hotel. Will stay there again. Convenient to restaurants and shopping Offers a continental breakfast but unfortunately was not available the first AM we were there.

10

Donna

7. Jan. 2024

·

Aufenthalt für eine Nacht

Adorable boutique hotel. The room and bathroom were large and beautifully furnished. Would highly recommend. Had dinner at the French restaurant on the lobby level. It was also amazing.

10

Cynthia

2. Juni 2024

·

Aufenthalt für 2 Nächte

Wonderful hotel/restaurant in historic building right on main restaurant/ bar/ shoppes area of Knoxville. Rooms are very large and have separate seating area and huge bathrooms. Nice touch is the continental breakfast set outside the rooms in a foyer area each morning. Feels very chic. Great neighborhood. Totally recommend.

8

Patrick

25. März 2024

·

Aufenthalt für eine Nacht

Property was nice and clean. Location is convenient to local restaurants and shopping. Unfortunately, the staff at the hotel’s restaurant and bar were rude. Wouldn’t recommend dining there.

10

Thomas

15. Aug. 2024

·

Aufenthalt für 2 Nächte

This place is incredible and we will be coming back. The rooms are great and the restaurant and drinks were outstanding.

8

Cynthia

10. März 2025

·

Aufenthalt für eine Nacht

Property was beautiful and room was clean and comfortable. Staff were friendly and helpful. I thought pastries were included in the morning however they were not. This was mentioned in previous reviews and list of amenities stated "pastries in morning" but when we asked staff we were told there was a charge for them. It was a little confusing.

10

Kristan

24. Feb. 2024

·

Aufenthalt für eine Nacht

On floor light breakfast

10

Tyler

17. Jan. 2024

·

Aufenthalt für eine Nacht

What a lovely boutique property. The finishings and artwork were beautiful. The staff went above and beyond to make sure our stay was excellent despite the snow storm. The food was out of this world and I highly recommend eating at their restaurant. Chef Ben and his team are truly amazing. Joshua and staff thank you so much for all of your efforts, you are appreciated! Also- take the short walk to Coffee & Chocolate. It’s out of this world!

10

Jennifer

30. Juni 2024

·

Aufenthalt für eine Nacht

This place is a tiny slice of Parisian flare on busy Gay St. it's lovely and cozy, and we thoroughly enjoyed our beautiful room and the cocktails in the bar. Croissants for breakfast were 5-star.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $439	20 $413	21 $624	22 $581	23 $1.128	24 $646
25 $445	26 $401	27 $658	28 $720	29 $397	30 $613	31 $459

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $403	2 $397	3 $398	4 $413	5 $627	6 $1.253	7
8 $403	9 $433	10 $402	11 $720	12 $444	13 $467	14 $456
15 $403	16 $402	17 $555	18 $549	19 $403	20 $1.998	21
22 $403	23 $397	24 $408	25 $403	26 $412	27 $445	28 $413
29 $403	30 $402

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Über diese Unterkunft

Lage

Zimmeroptionen

Luxury-Suite, 1 Queen-Bett (View)

Romantische Suite, 1 Queen-Bett, Stadtblick

Signature-Zimmer, 1 King-Bett, Stadtblick

Executive-Studio, 1 King-Bett (View)

Royal-Suite, 1 Queen-Bett (Mobility Accessible, Tub)

Royal-Suite, 1 Queen-Bett (View)

Gästebewertungen zu Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Gut zu wissen

Optionale Extras

Preise für kommende Reisedaten