Is parking available at the property?

Yes, free self-parking is available on-site. Parking is limited, but no reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 9:30 AM for a fee of approximately JPY 3960 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Nasu, just a 2-minute drive from Nasu Rindo Lake and 9 minutes from Nasu Safari Park. It is also within 4.4 miles (7 km) of Fujishiro Seiji Museum and 5.3 miles (8.6 km) from Sessho-seki. Public transport options are not specified.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, which operates from July to August. The pool is not heated.

What are the policies for guests staying with children?

Children are welcome at the property. Specific age policies regarding complimentary stays for children are not mentioned, but extra charges may apply for additional items such as bedding and meals.

Grand Mercure Nasu Highlands Resort & Spa

What guests think

Grand Mercure Nasu Highlands Resort & Spa is a family‑oriented, all‑inclusive stay with indoor/outdoor play areas, pool and onsen; most guests praise friendly service, tasty buffets and spacious rooms, while some note dated guestrooms and a lively, kid‑heavy atmosphere.

The setting is remote with scenic views, so a car helps for getting around Nasu. All‑inclusive lounges with free drinks and snacks are appreciated, though hours can feel short and popular facilities like pools and restaurants get busy. Cleanliness is generally good in shared spaces, but some Japanese‑style rooms and changing areas feel worn or untidy. Best for families seeking activities and convenience; adults wanting quiet should expect lively, kid‑focused stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Extensive family facilities include indoor and outdoor play areas, a pool, and a large bath/onsen with sauna; the all‑inclusive lounge offers free drinks and snacks. Downsides include short lounge hours at times, crowding at popular facilities, small or less‑clean changing areas, and limited laundry machines.

Related guest reviews

8

Tomoe

28 Jan 2025

·

Stayed 1 night

オールインクルーシブでラウウンジのドリンクも飲めたのが良かった。土日だったのでレストランは混んでいた。食事を取るのに並んだ。女性のお風呂で小学校高学年くらいの女の子が泳いでいた。他のお客さんも迷惑そうだった。保育園児と行ったので、室内外の遊び場で遊ばせることが出来、寒かったけど子供も楽しんでくれた。ラウンジで無料でハーバリウム体験ができ家族みんなで作ってお土産にできたのが良かった。また春以降に行ってみたい、

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $127	3 $254
4 $130	5 $103	6 $96	7 $91	8 $96	9 $143	10 $385
11 $354	12 $175	13 $131	14 $121	15 $117	16 $189	17 $354
18 $223	19 $232	20 $103	21 $103	22 $239	23 $259	24 $341
25 $587	26 $143	27 $117	28 $103	29 $110	30 $202	31 $346

Su	Mo	Tu	We	Th	Fr	Sa
1 $385	2 $186	3 $124	4 $110	5 $124	6 $205	7 $300
8 $179	9 $117	10 $134	11 $124	12 $124	13 $251	14 $389
15 $182	16 $117	17 $103	18 $103	19 $110	20 $165	21 $427
22 $376	23 $107	24 $103	25 $103	26 $103	27 $141	28 $330
29 $147	30 $103

About this property

Location

Room options

Superior Twin Room

Classic Deluxe Suite

Classic Twin Room

Classic Twin Room (Japanese-Western Style)

Family Superior Twin Kids Room

Classic Room (Japanese Style)

Room, Multiple Beds

Guest reviews of Grand Mercure Nasu Highlands Resort & Spa

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Grand Mercure Nasu Highlands Resort & Spa

Prices for upcoming dates