Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6 AM to 10:30 AM for a fee of approximately THB 530 per person.

Does the property allow pets?

Pets are not allowed, but service animals are exempt.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of THB 1500 per vehicle (one-way) during limited hours. Guests must contact the property with arrival details to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, and wheelchair-accessible facilities including public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Bangkok, within a 5-minute drive of MBK Center and Siam Center. It is approximately 3 mi (4.9 km) from Pratunam Market and 3.1 mi (5.1 km) from the Grand Palace.

Does the property have a swimming pool?

Yes, there is an outdoor pool available for guests.

What are the policies for guests staying with children?

Up to 2 children aged 15 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hilton Garden Inn Bangkok Silom

Average nightly price at Hilton Garden Inn Bangkok Silom by month, last 12 months (USD)
Month	Average price
January	US$87
February	US$85
March	US$69
April	US$66
May	US$58
June	US$51
July	US$55
August	US$63
September	US$54
October	US$62
November	US$74
December	US$91

What guests think

At Hilton Garden Inn Bangkok Silom, travelers consistently commend the friendly, helpful staff, while repeatedly noting property maintenance and cleanliness problems and occasional elevator outages that lead to long waits.

Rooms are generally dated, with dim lighting, inconsistent Wi-Fi, and air-conditioning that can be difficult to control or temporarily fail. Breakfast is often praised, though several guests found the selection repetitive or limited and restaurant service uneven. The Silom setting suits river access, markets, and nightlife, but the BTS can be a walk and traffic noise reaches some rooms. Expect a convenient base with kind staff, but not a freshly updated hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities feel basic: the pool is small with limited loungers, the gym is compact, on-site dining options feel limited, bar service varies, and repeated elevator outages led to long waits.

Related guest reviews

8

Dwayne

22 Nov 2025

·

Stayed 1 night

The hotel only has two elevators, and one of them was out of service causing significant delays. Additionally, the doors in the stairwell are locked and only operable as exits from the floors, making it impossible to gain access to the floors using the stairwell.

4

Mehmet Semih

1 Dec 2025

·

Stayed 2 nights

lobideki mobilyalar, özellikle koltuklar oldukça eskiydi; 18 katlı otelin 2 asansöründen biri 3 gün boyunca çalışmadı...kaldığım odada klima cihazının sıcaklık ayarı yapılamıyordu, ve pencere açılamıyordu merkezî sistem gibiydi; askeri bir kamp tarzı bir şeydi, personel saygılı ve güler yüzlüydü... Bu kadar eksikliğe rağmen otel kendi yararına olan kuralları uyguluyordu...yani her şey mükemmelmiş gibi...Hilton adına kötü bir deneyimdi...

4

DAICHI

12 Jul 2025

·

Stayed 1 night

プールが思ってたより汚なかく入る気失せました。　ジムも狭くマシーンが少なく狭苦しく、トレーニングする気なくなり外へ走りに行きました

8

Marilyn

30 Jan 2024

·

Stayed 5 nights

I realize it has recently changed hands and will be going under renovations The staff especially in the bar have a deer inn the headlight look and they ignore me until I ask them for service. I think it’s a case they are not comfortable outside of Thai language.

4

Lik Chian, Eugene

20 Dec 2023

·

Stayed 4 nights

Disappointed with this hotel, expected something much better especially when it carries the name of Novotel. Breakfast was decent; but it was the same everyday. Lobby & Concierge area was bland, not welcoming. Very limited dining options in hotel. Room amenities were very poor, shower head was broken and leaking; informed the reception staff several times but nothing done. Room cleaning were poor, did not give new clean towels. Aircon in room was not cold at all; was controlled automatically, can not adjust manually. Curtains in the room were spoilt, cannot be drawn closed fully, the morning sun was glaring right at the bed. Insufficient power points plug in the room, cannot charge multiple devices at same time. Renovation was done during our stay in the hotel. Overall disappointed with the hotel, didn’t let my expectations

8

Simone

20 Nov 2024

·

Stayed 2 nights

- very Noisy -booking via Expedia means No HHonor benefits for gold or Diamond Status - at the Pool site only 3! Sun loungers.😯👎

10

Jerry

20 Feb 2025

·

Stayed 1 night

Location worked well for river and BTS access. 20th floor west view was awesome. Breakfast was excellent. Staff was friendly, professional and helpful, especially Nok and Kwan at the Stone Bar Restaurant in lobby. The reservation staff was kind and thoughtful to place us on top floor to answer my request for a high floor. Room was well laid out, appointed, and organized. Only problem was a thermostat we could not figure out. The A/C seemed to want us to freeze. We coped fine, short stay, so did not ask for assistance. We would stay here again and recommend it to friends. Economical room cost.

10

Thomas

6 Jul 2024

·

Stayed 2 nights

Fräscht rum, skön säng(medium)bra med uttag. Fick lämna ett nyckelkort i, så aircon 24/7. Rent, rymlig tvättställ och separat dusch. Bra tryck i vattnet . Separat toa. Ok frukost, inriktad på asiatiska gäster. Liten fräsch pool på våning7 med handdukar . Rekommenderas.

6

OSAMU

8 Dec 2025

·

Stayed 3 nights

Because one of the two elevators are under repair, it took so long time for every guest to use the remained one. Such maintenance work must be done within 24 hours at the longest.

8

Luc

15 Jun 2023

·

Stayed 1 night

Good location. Great staff. However, the hotel desperately needs a major revamp. It's old and smell like it. Breakfast also needs an updated menu. Will definitely not go back.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: some rooms are clean, but many mention musty or moldy odors, stained or dirty carpets, and occasional bathroom grime.

Related guest reviews

6

Napaporn

16 Feb 2023

·

Stayed 3 nights

Safety and good breakfast,room isn't clean and smells bad,towel and bedding itching,inside old material.

2

Asif

14 Sept 2024

·

Stayed 1 night

lot of smell in the hotel, dirty carpets and dirty bathrooms. You can open the doors. They are broken. There is not toothbrush, nothing working right, I would not recommend to stay here. Staff on the counter also now friendly.

8

victor

10 Mar 2023

·

Stayed 3 nights

The shower it need to deep clean. The curtain and side wall already moldy

4

Mariyam Zaha

24 May 2024

·

Stayed 1 night

Room facilities are not well kept, the sheets are mouldy and AC is not serviced with a lot of dust in the vents. In the shower, no mats for the bathroom area and need better cleaning because there is dirt in the bathtub and the area near the knobs in the tub. Rooms are not cleaned properly and there is a mouldy smell in the room

10

Teodoro Hernández

24 Nov 2024

·

Stayed 6 nights

La ubicación y el personal del hotel son muy buenos, sin embargo, la calidad de las habitaciones es de regular a mala, especialmente porque son un poco viejas y huelen a humedad algunas de ellas, la limpieza pese a ello, es bueno, con excepción de las alfombras.

8

Benjamin

5 Nov 2025

·

Stayed 2 nights

Clean room but the aircon filters could be cleaned more frequently to avoid the moist odour.

10

MICHAEL

11 Nov 2025

·

Stayed 3 nights

the room was clean the stuff was great and helpful I recomand any one to the hotel.

8

Raul de la

1 Mar 2025

·

Stayed 1 night

Our floor smelled like mold.

10

Jerry

26 Nov 2025

·

Stayed 8 nights

The rooms were clean and the linen was fresh

6

Murilo de Paula

24 Feb 2024

·

Stayed 3 nights

Carpete sujíssimo e com muito odor.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with maintenance issues (drainage, fixtures, dim lighting), inconsistent Wi-Fi, and hard-to-manage AC; some offer comfortable beds or good views.

Related guest reviews

4

PATRICK

2 Nov 2024

·

Stayed 2 nights

We stayed two nights and Air Condition broke down for whole building. can't sleep well and will caution for future stay.

4

henry

18 Feb 2025

·

Stayed 1 night

A lot rooms have defects. Need renovation. Again my room sink not draining, bedside lamps SS cable holder defected swinging. Now no international TV Channels. Stupid decision to save cost . International tourists like to see BBC, DW, CNN , international sports, boxing and so on. Front desk staff were not informed and asked me to wait for 1/2 hour to have Engineering to fix the TV channels Only Thai channels, it becomes a local hotels. With the changing world nowadays, people like to know what is going particularly businessmen. Staff training needed. They are lack of staff. No cooked fired eggs on the breakfast buffet station, long cub for fired egg. It is to save cost again ? All these dissatisfactions nobody want to come back . Front Desk supervisor Ms Saranya Yeram is very friendly and professional staff in handling complaints. Don’t loose her. she could a good manager.

4

SIN OI

21 May 2023

·

Stayed 3 nights

房間有燈壞了…不夠光

4

Ashraf

5 Nov 2024

·

Stayed 3 nights

Reserved 3 night, Oct 25 to 28. Issue with shower drainage, WiFi (hotel wide) & Air conditioner not working for a whole day ( hotel wide).

6

Mikael

3 Feb 2025

·

Stayed 2 nights

It is an ok hotel for the price but you can certainly find better ones for the same cost. Old, outdated in need of an overhaul. Don't get me wrong, rooms are still clean and comfortable, just old and outdated.

10

Jerry

20 Feb 2025

·

Stayed 1 night

Location worked well for river and BTS access. 20th floor west view was awesome. Breakfast was excellent. Staff was friendly, professional and helpful, especially Nok and Kwan at the Stone Bar Restaurant in lobby. The reservation staff was kind and thoughtful to place us on top floor to answer my request for a high floor. Room was well laid out, appointed, and organized. Only problem was a thermostat we could not figure out. The A/C seemed to want us to freeze. We coped fine, short stay, so did not ask for assistance. We would stay here again and recommend it to friends. Economical room cost.

6

Carsten

29 Nov 2025

·

Stayed 3 nights

Staff is excellent, but rooms are small and in need of refurnishing.

6

YEW HOONG

8 Dec 2023

·

Stayed 1 night

Room lightings not bright enough.

10

Aazib

13 Jun 2025

·

Stayed 3 nights

Good area, great staff and room very comfortable

6

SO

8 Aug 2024

·

Stayed 4 nights

The Wi-Fi was very slow and rarely connected. This made it almost impossible to work. Also, the refrigerator was the same as the room temperature and drinks were not cold at all. It is a shame because the employees were great, both at the front desk and the cleaning staff.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, though there are occasional check-in delays, billing or booking errors, and uneven English proficiency or bar attentiveness.

Related guest reviews

4

Mariana

14 Jan 2024

·

Stayed 4 nights

1) we payed for superior room. We had such room last yeat by this time and we can compare. This time around the room was smaller abd we were adk to additionally pay 20 CAD/ day to have the room tha we booked. 2) the breakfast was supposed tb in included but we were charged every day 3) the quality of air in the room was unacceptable: there was not enough oxigen and too much hunidity, hard to breath. The last day, of january 14, we had to meek the door open for breathing. 4). At check out, we were tols tha everything is Ok. We ask for a bill, we wee told we will receive it by email. We we saw thw breakfast was charged everyday, we wanted to discuss this charge bu we could not. Nobody answers the phone. VERY DISSAPOINTED

10

William

21 Jun 2025

·

Stayed 3 nights

Everyone was professional friendly and helpful

8

Marilyn

30 Jan 2024

·

Stayed 5 nights

I realize it has recently changed hands and will be going under renovations The staff especially in the bar have a deer inn the headlight look and they ignore me until I ask them for service. I think it’s a case they are not comfortable outside of Thai language.

10

Michael

25 Nov 2025

·

Stayed 1 night

Front desk made a bookkeeping mistake by not allocating discretionary fund which was provided by our traveling companion (separate room). We were almost denied entry to breakfast buffett.

10

Grace

1 Oct 2025

·

Stayed 3 nights

Concierge staff really helpful. Housekeeping fast with requests.

10

Sean

18 Feb 2025

·

Stayed 2 nights

Many thanks to Mr Au for friendly and helpful advice. Excellent service makes all the difference

10

Jerry

20 Feb 2025

·

Stayed 1 night

Location worked well for river and BTS access. 20th floor west view was awesome. Breakfast was excellent. Staff was friendly, professional and helpful, especially Nok and Kwan at the Stone Bar Restaurant in lobby. The reservation staff was kind and thoughtful to place us on top floor to answer my request for a high floor. Room was well laid out, appointed, and organized. Only problem was a thermostat we could not figure out. The A/C seemed to want us to freeze. We coped fine, short stay, so did not ask for assistance. We would stay here again and recommend it to friends. Economical room cost.

10

Crystal

20 Dec 2025

·

Stayed 4 nights

Stuff was extremely helpful assisted us with a room upgrade, very friendly and attentive. Great view from our room and conveniently located to things we wanted to do. Easy to get a grab or tuk tuk from as there were people always out front and ready.

10

Majid

1 Mar 2025

·

Stayed 2 nights

The hotel is in an excellent location close to canal. They gave us an early morning check in which served us well after a long flight. The staff is very friendly.

6

Kevin

27 Nov 2024

·

Stayed 1 night

Concierge was not that helpful given English language barrier but front desk staff was good about early check in.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient Silom location for river ferries, markets and nightlife; easy to get taxis or Grab. The BTS can be a walk, and some traffic noise reaches certain rooms.

Related guest reviews

8

Flora

28 May 2025

·

Stayed 2 nights

Great location, so local to many amenities and sights. Everyone is really friendly. My only regret is not going to the pool! Close to Patpong Market.

8

henry

10 Nov 2024

·

Stayed 3 nights

Near to the local restaurants and foods markets. But a bit far from BTS

8

Ansh

4 Aug 2024

·

Stayed 1 night

Value for money hotel if you want to stay closer to Pratunam market or Silom in Bangkok. Good street food options around. However, the public transportation can be a pain if you want to hit the more popular locations in Sukhumvit.

10

BING

4 Nov 2023

·

great location and really nice and pleasant check in and check out, would recommend it to anyone wishing to stay in Silom

10

christian

6 Feb 2025

·

Stayed 2 nights

séjour de 2 jours très agréable. L’hôtel est bien situé dans le haut de Silom

10

Jerry

20 Feb 2025

·

Stayed 1 night

Location worked well for river and BTS access. 20th floor west view was awesome. Breakfast was excellent. Staff was friendly, professional and helpful, especially Nok and Kwan at the Stone Bar Restaurant in lobby. The reservation staff was kind and thoughtful to place us on top floor to answer my request for a high floor. Room was well laid out, appointed, and organized. Only problem was a thermostat we could not figure out. The A/C seemed to want us to freeze. We coped fine, short stay, so did not ask for assistance. We would stay here again and recommend it to friends. Economical room cost.

10

Kathy

30 Jan 2024

·

Stayed 4 nights

The area is perfect, the hotel is not new but in good conditions.the service was good. The breakfast is perfect!!! My window view at night was memorable!

8

Rolf

1 Dec 2022

·

Stayed 2 nights

Very good service and helpful staff! Good location and not so long walk to the skytrain! Good prices and I can recommend!

10

Majid

1 Mar 2025

·

Stayed 2 nights

The hotel is in an excellent location close to canal. They gave us an early morning check in which served us well after a long flight. The staff is very friendly.

8

Ramesh

27 Jul 2024

·

Stayed 3 nights

Location is good, close to key site seeing

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site food are often praised, but several guests found the selection repetitive or limited and noted occasional service gaps.

Related guest reviews

10

Mary Pat

7 Feb 2025

·

Stayed 2 nights

Very helpful staff. Good restaurant food.

10

John

10 Apr 2024

·

Stayed 1 night

Overall the hotel is very good. There are issues with noise from the busy road outside. The staff were very helpful and friendly. The food was excellent. If you are intending to visit the palace or temples from this hotel I suggest using the river ferry which cost 16 bath one-way.

8

kadouch

13 Jun 2024

·

Stayed 1 night

SEJOUR SIMPLE RIEN DE SPECIALE, TRES BON BUFFET PETIT DEJEUNER

4

henry

18 Feb 2025

·

Stayed 1 night

A lot rooms have defects. Need renovation. Again my room sink not draining, bedside lamps SS cable holder defected swinging. Now no international TV Channels. Stupid decision to save cost . International tourists like to see BBC, DW, CNN , international sports, boxing and so on. Front desk staff were not informed and asked me to wait for 1/2 hour to have Engineering to fix the TV channels Only Thai channels, it becomes a local hotels. With the changing world nowadays, people like to know what is going particularly businessmen. Staff training needed. They are lack of staff. No cooked fired eggs on the breakfast buffet station, long cub for fired egg. It is to save cost again ? All these dissatisfactions nobody want to come back . Front Desk supervisor Ms Saranya Yeram is very friendly and professional staff in handling complaints. Don’t loose her. she could a good manager.

4

Lik Chian, Eugene

20 Dec 2023

·

Stayed 4 nights

Disappointed with this hotel, expected something much better especially when it carries the name of Novotel. Breakfast was decent; but it was the same everyday. Lobby & Concierge area was bland, not welcoming. Very limited dining options in hotel. Room amenities were very poor, shower head was broken and leaking; informed the reception staff several times but nothing done. Room cleaning were poor, did not give new clean towels. Aircon in room was not cold at all; was controlled automatically, can not adjust manually. Curtains in the room were spoilt, cannot be drawn closed fully, the morning sun was glaring right at the bed. Insufficient power points plug in the room, cannot charge multiple devices at same time. Renovation was done during our stay in the hotel. Overall disappointed with the hotel, didn’t let my expectations

10

Jerry

20 Feb 2025

·

Stayed 1 night

Location worked well for river and BTS access. 20th floor west view was awesome. Breakfast was excellent. Staff was friendly, professional and helpful, especially Nok and Kwan at the Stone Bar Restaurant in lobby. The reservation staff was kind and thoughtful to place us on top floor to answer my request for a high floor. Room was well laid out, appointed, and organized. Only problem was a thermostat we could not figure out. The A/C seemed to want us to freeze. We coped fine, short stay, so did not ask for assistance. We would stay here again and recommend it to friends. Economical room cost.

6

Gisela

14 Apr 2025

·

Stayed 3 nights

The breakfastwas very good

10

Peter

7 Jan 2024

·

Stayed 3 nights

Excellent stay; good breakfast

8

Luc

15 Jun 2023

·

Stayed 1 night

Good location. Great staff. However, the hotel desperately needs a major revamp. It's old and smell like it. Breakfast also needs an updated menu. Will definitely not go back.

8

Leslie

20 Dec 2023

·

Stayed 5 nights

Breakfast were great

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $62	2 $62	3 $62	4 $62	5 $62	6 $70	7 $70
8 $68	9 $62	10 $62	11 $62	12 $65	13 $68	14 $71
15 $71	16 $71	17 $71	18 $71	19 $71	20 $71	21 $71
22 $71	23 $71	24 $70	25 $71	26 $71	27 $71	28 $71
29 $71	30 $71

Hilton Garden Inn Bangkok Silom

Prices for Hilton Garden Inn Bangkok Silom

Monthly average prices

About this property

Location

Room options

Deluxe Suite, 1 King Bed

Deluxe Room, 1 King Bed

Guest Room, 1 King Bed (High Floor)

Deluxe Room, 2 Twin Beds

Guest Room, 2 Twin Beds

Deluxe Room, 1 King Bed (High Floor)

Guest Room, 1 King Bed

Guest reviews of Hilton Garden Inn Bangkok Silom

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Bangkok Silom

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $53	22 $53	23 $55	24 $49
25 $43	26 $44	27 $49	28 $43	29 $45	30 $45	31 $45