Name: Mercure Hotel Nelspruit
Address: Cnr N4 & Graniet Street, Mbombela, Mbombela, South Africa, Mbombela, Ehlanzeni, South Africa
Rating: 7.28

Guest reviews

7.3

Good

Based on 1,716 verified reviews

Facilities

7.4

Cleanliness

7.6

Rooms

7.6

Service

7.7

Location

7.8

Dining

6.6

Who stays here?

Business

16%

Couple

22%

Family

41%

Group

13%

Solo

5%

4

Joao

2 weeks ago

·

Stayed 1 night

The room was infested with cockroaches. Everywhere: kitchenette, cupboards, furniture.

2

Katy

Jan 22, 2026

·

Stayed 1 night

The worst hotel I’ve ever seen. Disgusting place, we stayed ten mins and left. Dump.

4

Lilantha

Nov 30, 2025

·

Stayed 2 nights

It's very strange that one room doesn't have an a/c unit. Despite the hotel being full, the room is completely run down. That may be the case where Accor doesn't want to upgrade.

10

Phillip

Nov 8, 2025

·

Stayed 2 nights

Everything was great, staff welcoming, room great and location perfect..

6

Sybilla

Nov 2, 2025

·

Stayed 3 nights

The rooms are a bit dated and the carpet in the rooms are filthy. My son’s socks were black from walking on the carpet. My recommendation is remove the carpet and put down some sort of laminate flooring.

Cnr N4 & Graniet Street, Mbombela, Mbombela, South Africa

Location

A stay at Mercure Nelspruit Hotel places you in the heart of Mbombela, steps from Ilanga Mall and 5 minutes by foot from Ster-Kinekor i'langa Mall. This hotel is 0.6 mi (1 km) from Tarentaal Centre and 1.2 mi (2 km) from Oewersig Hall.

Ilanga Mall(0.1 miles)

Ster-Kinekor i'langa Mall(0.3 miles)

Tarentaal Centre(0.6 miles)

Oewersig Hall(1.1 miles)

Nelspruit Crossing Mall(1.2 miles)

Sonpark Centre(1.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

English breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately ZAR 180 for adults and ZAR 85 for children.

Check-in is from 2:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, a roundtrip airport shuttle is provided for a surcharge of ZAR 400 per person (one-way) and ZAR 350 for children up to 11 years old. Shuttle services are available 24 hours.

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided.

The hotel is located in the heart of Mbombela, just 0.2 km from Ilanga Mall and 0.4 km from Ster-Kinekor i'langa Mall. It is also 1 km from Tarentaal Centre and 1.2 km from Oewersig Hall.

Yes, the hotel features an outdoor swimming pool, which is seasonal. Specific operational hours are not mentioned.

Children are allowed at the hotel. There is no mention of a minimum age for children to stay for free.

The hotel offers rollaway beds for a fee of ZAR 200 per night. Advance request or confirmation may be required for extra beds.

Mercure Hotel Nelspruit

Amenities

Property description

Guest reviews