Name: Comfort Suites Gatlinburg Downtown-Convention Center
Address: 321 Reagan Drive, Gatlinburg, Tennessee, US
Price range: 77 $–348 $ per night
Rating: 9.03

Was Gäste sagen

In Bewertungen wird das Comfort Suites Gatlinburg Downtown-Convention Center als ein neueres, sehr sauberes Hotel mit geräumigen Zimmern und freundlichem Personal beschrieben, das sich in einer günstigen, fußläufigen Lage etwas abseits der Hauptstraße befindet, die dennoch ruhiger ist als das belebte Zentrum.

Ein wiederkehrender Kritikpunkt sind die sehr begrenzten Parkmöglichkeiten vor Ort, insbesondere für SUVs und Pickups. Die Qualität und Vielfalt des Frühstücks erhält gemischtes Feedback, wobei mehrere Gäste von begrenzten oder kalten Speisen berichten. Einige Gäste erwähnen dünne Wände oder Lärm von oben, und es gibt gelegentliche Hinweise auf einen Fahrstuhlausfall oder einen niedrigen Wasserdruck. Erwarten Sie einen sauberen, modernen Aufenthalt in der Nähe der Innenstadt mit einigen Kompromissen, insbesondere beim Parken.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen sind modern, weisen aber Mängel auf: Die Parkmöglichkeiten sind durchweg sehr begrenzt, und ein Fahrstuhl war gelegentlich außer Betrieb. Der Innenpool ist klein und manchmal kühl oder stark chloriert; es gibt einen Fitnessraum und eine begrenzte Anzahl an kostenpflichtigen Ladestationen für Elektrofahrzeuge.

Ähnliche Gästebewertungen

10

Jennifer

26. Okt. 2025

·

Aufenthalt für eine Nacht

Everything was great … BUT one thing… the parking is crazy All the spots are too small! So don’t drive a big suv or pickup.

10

Tracy

7. Nov. 2025

·

Aufenthalt für eine Nacht

Room was very clean and staff was courteous. The only complaint was the very very tight parking. Parking spaces were very small. But all in all I Would definitely stay here again.

8

Daman

7. Juli 2025

·

Aufenthalt für 4 Nächte

Clean. Staff was polite and nice. The breakfast was good. The pool was Ok but really cold for an indoor pool. Only one of the two elevators worked.

10

Mark

20. Juni 2025

·

Aufenthalt für 6 Nächte

The property was new and clean and our Suite was a good size and accommodated my Family of 5 well. The breakfast was good, with plenty of choices, also. I encourage you, though, if you stay here drive a small SUV or Coupe. Parking is not for trucks or extended SUV’s. They did allow us to park across the street in our truck, tho, so that was cool. Nice stay!

10

Mark

26. Aug. 2025

·

Aufenthalt für 3 Nächte

This is about 2 blocks off the Parkway, close but far away from bustle. Pool was nice .

6

Scott

6. Juli 2025

·

Aufenthalt für 3 Nächte

Need to get both elevators working and better breakfast.

8

Gregory

1. Apr. 2025

·

Aufenthalt für eine Nacht

I am driving back from Florida heading to Columbus Ohio and I stopped to do some hiking outside of Gatlinburg and I got this hotel because it had electric car charger. Unfortunately one of the two were broken so I couldn’t use it and they didn’t tell me I had to pay for it so I was very disappointed that the only reason I booked here was because of that Lady was very nice and said she would call the guy that used the other one to get to use it, but I ended up charging across the street, but hopefully in the future, they will have these things checked because I drove quite a bit out of my way

10

Larry

22. Okt. 2024

·

Aufenthalt für 3 Nächte

Was convenient to downtown Gatlinburg. One of elevators was down so that was aggravating.

8

JOHN

28. Juli 2025

·

Aufenthalt für eine Nacht

Breakfast options were pretty limited and of the prepackaged and processed sort. Didn’t partake. Coffee was poor quality-bold coffee tasted like dirty water. You should try brewing your own. The pool had very high chlorine smell which may be due to poor ventilation. Couldn’t partake. Location was great.

8

Randy

9. Okt. 2025

·

Aufenthalt für eine Nacht

The hotel was great and clean, desk attendant was very nice. Excellent location, however, parking either under the hotel or the alternative parking outside, can be very challenging if you’re driving a large SUV or truck. If so, definitely don’t park underneath, I couldn’t go any further at one point or I would have hit either vehicle on both sides. It is in a “U” shape and I couldn’t get to the exit and had to back all the way through the tight areas just to get out. It was tricky.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Die Sauberkeit wird in den Zimmern und Gemeinschaftsbereichen durchweg gelobt, wobei viele die Unterkunft neu und gut gepflegt nennen. Einige wenige Berichte erwähnen versäumte Reinigungsarbeiten oder Probleme im Badezimmer/in der Dusche.

Ähnliche Gästebewertungen

8

Bianca

24. Aug. 2025

·

Aufenthalt für 3 Nächte

The hotel was nice and quiet. The only thing I didn't like was the dirt stain in the shower. The staff were great, the location is amazing, and the breakfast was decent. Will stay again.

10

Teresa

6. Juli 2025

·

Aufenthalt für eine Nacht

Very nice and very clean everywhere we went in the hotel. Far enough from main street noise of traffic but close enough for walking and convenience. Our room was very clean and comfy. Definitely will stay here again.

10

Chris

13. Juli 2025

·

Aufenthalt für 2 Nächte

Very clean, safe, and very comfortable. Well managed and taken carw of.

10

Kasi

3. Okt. 2025

·

Aufenthalt für eine Nacht

The employees were super friendly. Everything was clean and comfortable.

10

Aerrole

7. Aug. 2025

·

Aufenthalt für 2 Nächte

Super clean!

10

stanly

26. Nov. 2025

·

Aufenthalt für eine Nacht

Great stay , clean rooms , breakfast was ok

10

Michael

15. Juli 2025

·

Aufenthalt für eine Nacht

The room was perfectly clean. The staff was great. It seems to be newly built, so it is all in great shape.

10

Devon

22. Okt. 2025

·

Aufenthalt für 4 Nächte

Newer hotel. Was clean, friendly staff, great location.

6

Yessijane

15. Juli 2025

·

Aufenthalt für eine Nacht

Bathroom was dirty, full of hair in the bathtub and floor. They gave me the room right next to the ice machine in the first floor, when the hotel was not full at all, parking lot was empty. So, I woke up like 6am since they were getting ice for like 20 minutes, and after that every 5 min someone was getting ice, terrible room, and when I mentioned this to the front desk lady at check out she laughed at me....really? is that funny? That was all I told her.

10

Crystal

14. Juni 2025

·

Aufenthalt für 2 Nächte

The hotel was clean, well maintained and location was great. We were able to walk to everything we wanted to do. Free parking was great.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind geräumig, modern und im Allgemeinen komfortabel, wobei viele die großen Suiten und bequemen Betten hervorheben. Einige Gäste berichten von dünnen Wänden oder Lärm von oben, gelegentlich festen Matratzen und schwachem Wasserdruck oder unspektakulärer Aussicht.

Ähnliche Gästebewertungen

10

Molly

26. März 2025

·

Aufenthalt für 2 Nächte

Great hotel, easy walk to convention center. The only concern were the pillows and the water pressure. All in all we had a nice stay.

6

Matthew

28. Sept. 2025

·

Aufenthalt für 2 Nächte

Average hotel but not impressive. Positives: comfortable bed, nice shower with good water pressure and easy check in. Close to Main Street so was able to walk to many destinations. Parking garage was a plus. Negatives: Breakfast was subpar. Ice machine was not on every floor. Large gap at bottom of the room door letting in light and noise all night. Room was crowded with furniture and dimly lit. Window view was of trash and c-cans. For the price paid, it met our needs but wasn’t overall impressed.

10

debra

29. Juli 2025

·

Aufenthalt für 3 Nächte

Everything

8

Jeniffer

27. Aug. 2025

·

Aufenthalt für 4 Nächte

The rooms were really nice and clean. The only problem was the water press is very poor. It was like trying to take a shower with a water sprinkler.

10

Dr. James

15. Mai 2025

·

Aufenthalt für 3 Nächte

The room was one of the best I have stayed in. Room was cleaned each day while we were out. Shower needs a seat in it for old people. Staff was courteous and friendly. Bed needs to be lowered about 5 inches, but it was very comfortable. Plenty of pillows of various densities. TV picture was bright and colorful. Spanish friendly. Multicultural venu was a plus. We enjoyed our stay. Nuff said.

8

Wanda

24. Okt. 2025

·

Aufenthalt für 4 Nächte

Clean rooms & public areas. Very friendly and helpful staff. The bed in the king room was too firm, but we switched to a queen room and were more comfortable. The hotel's location is convenient. My husband worked out at the gym every day. The indoor pool is small, but it's heated, so that’s a big plus!

8

Luis

5. Jan. 2025

·

Aufenthalt für 3 Nächte

The hotel offered a great price, and the rooms were spacious and appeared new, which was a plus. However, we did notice that the walls were thin, making it challenging to get a good night's sleep due to the sounds of water running through the pipes. Additionally, some noise from guests above us was a bit disruptive, even after we raised the issue with the front desk. On a positive note, the complimentary breakfast was a nice value, although the lobby area could benefit from more regular upkeep throughout the day to create a more inviting atmosphere. Overall, our stay could have been even better with a few improvements.

10

Jennifer

15. Okt. 2025

·

Aufenthalt für eine Nacht

Service and location were great. Short walk to the main drag. Only issue was noisy room. Walls are thin, we kept hearing noise all night, so little sleep. Other than noise issue it was good.

10

Estephany

27. Aug. 2025

·

Aufenthalt für 3 Nächte

Super clean hotel, room was very spacious. Definitely would come and stay here again.

8

Robin

15. Okt. 2025

·

Aufenthalt für 2 Nächte

The room was very spacious and clean. breakfast was good. The walk to the main parkway was a little longer than I had hoped for but doable.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Das Personal wird häufig als freundlich und hilfsbereit beschrieben, mit schnellem Check-in und reaktionsschneller Unterstützung. Einige Bewertungen bemängeln einen uneinheitlichen Service oder eine mangelnde Kommunikation an der Rezeption sowie gelegentliche Versäumnisse im Reinigungsservice.

Ähnliche Gästebewertungen

10

Ibrahim

29. Nov. 2025

·

Aufenthalt für 2 Nächte

Excellent service

2

Katherine

30. Okt. 2024

·

Aufenthalt für 3 Nächte

Terrible customer service at this property before we even checked in! We booked this hotel because they advertise cribs, which we need for our daughter. I had her included with her age on the reservation and even contacted the hotel two days before arrival confirming our reservation would include a crib/pack n play. I received a response via the Expedia app “confirming” my request. I called the hotel shortly before our arrival to verify they had the pack n play in our room. The receptionist at the desk told us they are “first come, first serve” and there were none available. I was told my reservation was through Expedia and that it was their problem and mine, not the hotel’s. When I explained I had a confirmation from the hotel a few days prior confirming my request and maybe it was already in the room, not storage she again said not her problem and refused to check. I asked what her suggestion was for where my baby was supposed to sleep, she hung up the phone on me. When I tried to call back to speak to a manager, my phone call was ignored repeatedly. After reaching out to choice hotels and Expedia- they too told me they could not reach the hotel and then finally that a manager could not be reached either. I was promised by choice hotels that the owner and/or manager would reach out to me within hours- which never happened. We chose not to stay at this hotel due to poor service and zero communication. This is how they treat guests before they even walk through the door.

4

Terry

12. Juni 2025

·

Aufenthalt für eine Nacht

No one was at the front desk for 20 minutes, every one was just standing around waiting for someone to show up, after the came back every thing went fine

10

Wendy

1. Juni 2025

·

Aufenthalt für 5 Nächte

Hospitality of the staff was excellent! Clean room. Enjoyed my stay and extended my time. Pillows were super comfy and great for my bad neck and back. Thanks everyone! Great team!

8

Naga Kotesh

2. Sept. 2025

·

Aufenthalt für 2 Nächte

Quick Check-in. Friendly front desk staff

10

Joyce

28. Aug. 2025

·

Aufenthalt für 5 Nächte

Friendly and professional staff. They went out of their way to assist us!

10

James

30. Mai 2025

·

Aufenthalt für 7 Nächte

We had a wonderful time.The location was great.A easy walk to the downtown and convention center.Rooms was clean and updated.The house keeping did and excellent job!!The front desk staff was friendly and helpful.We will definitely be staying here again.Good job guys!

4

Jawad

20. Juli 2024

·

Aufenthalt für 5 Nächte

Housekeeper threw our dirty clothes away, thinking it was trash. When I asked for an explanation, manager got argumentative with me. Luckily, they found our clothes in the garbage. Terrible!!

10

michael

29. Aug. 2025

·

Aufenthalt für eine Nacht

Everything and everyone, was absolutely impressed with it all, the staff was amazing, thank you so much from the farmer's.

10

George

28. März 2025

·

Aufenthalt für eine Nacht

Staff was helpful and friendly. Good work!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Die Lage ist günstig und fußläufig zur Innenstadt und zum Kongresszentrum, aber etwas abseits der Hauptstraße in einer ruhigeren Gegend. Einige erwähnen den Anstieg und dass es ein paar Blocks vom Zentrum entfernt ist.

Ähnliche Gästebewertungen

10

Choong-Hwan

27. Aug. 2025

·

Aufenthalt für eine Nacht

Clean Safe Walkable to Main Street Close to free shuttle service

10

Lauren

18. Aug. 2025

·

Aufenthalt für 2 Nächte

We love this location! Very close to downtown and quiet!

10

Rhonda

31. Okt. 2025

·

Aufenthalt für 2 Nächte

Clean, quiet and upgrades. Found to be convenient to the Main Street.

8

Patricia

28. Juli 2025

·

Aufenthalt für eine Nacht

Nice hotel but off the main strip.

10

Melissa

1. Okt. 2025

·

Aufenthalt für eine Nacht

Walkable to downtown area

10

Devon

22. Okt. 2025

·

Aufenthalt für 4 Nächte

Newer hotel. Was clean, friendly staff, great location.

10

Timothy

21. Juni 2025

·

Aufenthalt für 2 Nächte

The hotel was an excellent place to stay in Gatlinburg! We could walk to the parkway and we’re far enough

10

Erin

19. Juni 2025

·

Aufenthalt für eine Nacht

They let us check in early. The location was very convenient within walking distance of downtown Gatlinburg. Very clean, modern and quiet. Good breakfast options.

10

Crystal

14. Juni 2025

·

Aufenthalt für 2 Nächte

The hotel was clean, well maintained and location was great. We were able to walk to everything we wanted to do. Free parking was great.

8

Robin

15. Okt. 2025

·

Aufenthalt für 2 Nächte

The room was very spacious and clean. breakfast was good. The walk to the main parkway was a little longer than I had hoped for but doable.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Das Feedback zum Frühstück ist gemischt: Viele finden es gut oder akzeptabel mit Standard-Warmgerichten, während andere eine begrenzte Auswahl oder kaltes Essen sowie ein überfülltes und unorganisiertes Arrangement bemängeln.

Ähnliche Gästebewertungen

10

lonnie

25. Mai 2025

·

Aufenthalt für 4 Nächte

The property was clean, the building was relatively new. The location was great right in the center of downtown Gatlinburg within walking distance of everything. The hotel is also close to the Biltmore site in Asheville North Carolina, we took the one and a half hour drive over to the estate. Easy trip with scenic mountain views the whole way. The staff was courteous and professional. The breakfast was marginal but it was free and plentiful. The clientele were well behaved, no hassles or concerns. The facility was peaceful and quiet, parking was tight but plentiful. We definitely enjoyed our stay.

4

Ricky

5. Nov. 2025

·

Aufenthalt für 2 Nächte

The breakfast was cold food. The room was noisy above us sounded like kids running back and forth. Didnt like the stay at all.

10

Christine C

11. Okt. 2025

·

Aufenthalt für 4 Nächte

Hotel was very nice, new and clean and could walk to town. Breakfast was good and service was great. A/c nice and cool, comfortable bed. Free parking was great, but the spaces were tight. Only complaint was the people above me were noisy, but that’s not the hotel‘s fault. They did say they would handle it and it got a little better. Recommend the top floor.

4

MAHER

6. Juli 2025

·

Aufenthalt für 3 Nächte

Poor breakfast choices / 0% quality

8

jessica

21. Juli 2025

·

Aufenthalt für 4 Nächte

This hotel was pretty great! The room was very clean and comfortable for my family of 5. The location was good, within walking distance of downtown though a bit of a huff back up the hill in the heat. I only have 2 complaints. One) Parking. It was a disaster. The spaces were too small and the driving area was tiny. I could barely maneuver my minivan around the lot and at times was completely blocked from pulling around the lot due to others not being able to fit in their spots. There should be rules for parking in the lot vs the garage depending on the size of vehicle. Two) Breakfast was incredibly disorganized. Plates were not set up before where the food was, the drink machine wasn't labeled, and it was SUPER crowded (way to small of an area for this size hotel). Overall our stay was great, the breakfast offered was sufficient with plenty of options (waffles, biscuits w gravy, eggs, bacon/sausage, muffins, fruit, cereal, yogurt), the rooms were clean and bug-free, staff was friendly and the pool area was clean (though very strong smelling). We will likely stay here again when we return to the area with our kids assuming the hotel can accommodate us with all of our children (we only had 3 of them with us this time).

8

Taylor

29. Juli 2025

·

Aufenthalt für 2 Nächte

Breakfast was not it!

8

Ankur

29. Apr. 2025

·

Aufenthalt für 4 Nächte

Decent place. Newer construction, so everything is well done and clean. Rooms are spacious, quite, and beds are comfy, parking is free. One can walk to the restaurants and all the touristy stuff on Main Street. Only thing that needs significant improvement is the breakfast. Compared to other places with similar “complimentary” breakfast spread-this was very basic, limited, and sub par. Coffee was barely drinkable. Other than the breakfast, the hotel is a great getaway for Smoky mountain.

10

Stephanie

27. Juli 2025

·

Aufenthalt für eine Nacht

Clean and comfortable. Not the best breakfast but did the trick and didn’t have to spend money.

6

Scott

6. Juli 2025

·

Aufenthalt für 3 Nächte

Need to get both elevators working and better breakfast.

10

Brandon

18. Juli 2025

·

Aufenthalt für 3 Nächte

Great property good breakfasts

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	74 $
Februar	82 $
März	120 $
April	128 $
Mai	134 $
Juni	135 $
Juli	149 $
August	123 $
September	128 $
Oktober	161 $
November	134 $
Dezember	151 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $348
18 $170	19 $176	20 $176	21 $176	22 $180	23 $302	24 $258
25 $137	26 $127	27 $127	28 $127	29 $132	30 $207	31 $173

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $114	2 $119	3 $158	4 $162	5 $205	6 $250	7 $200
8 $83	9 $89	10 $88	11 $92	12 $103	13 $180	14 $184
15 $92	16 $88	17 $88	18 $88	19 $90	20 $211	21 $227
22 $111	23 $115	24 $127	25 $142	26 $211	27 $242	28 $204
29 $77	30 $90

Comfort Suites Gatlinburg Downtown-Convention Center

Preise für Comfort Suites Gatlinburg Downtown-Convention Center

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Gästebewertungen zu Comfort Suites Gatlinburg Downtown-Convention Center

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Gut zu wissen

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