Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

To-go breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately CAD 20.99 per person. Children aged 11 and younger eat free breakfast.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is by 10:30 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for ease of movement within the hotel.

What is the location of the property in relation to key landmarks?

The hotel is located just steps from Osoyoos Lake and Starlite Marina & Beach Shop, approximately 0.1 miles from Pioneer Walkway and 0.2 miles from Gyro Park. It is conveniently situated near various attractions, making it an ideal spot for exploration.

Does the property have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool, providing options for relaxation and recreation. The operational hours may vary seasonally.

What are the policies for guests staying with children?

Children are welcome at the property, and kids aged 11 and younger can stay for free when sharing a guestroom with adults.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for an additional fee. Advance request or confirmation may be required for availability.

Holiday Inn Hotel & Suites Osoyoos

Average nightly price at Holiday Inn Hotel & Suites Osoyoos by IHG by month, last 12 months (USD)
Month	Average price
January	US$85
February	US$86
March	US$92
April	US$95
May	US$124
June	US$161
July	US$187
August	US$173
September	US$126
October	US$94
November	US$85
December	US$80

What guests think

At Holiday Inn Hotel & Suites Osoyoos by IHG, travelers consistently praise the lakeside location with private beach and scenic views, along with generally friendly, helpful front-desk staff, while noting the property feels dated with inconsistent cleanliness and maintenance.

Many guests enjoyed balconies, comfortable beds, and easy walking access to town, shops, and the marina. Repeated complaints mention overpriced or mediocre buffet breakfasts, slow or limited on-site dining, and occasional closures. Other recurring issues include housekeeping lapses, spiders or ants, noisy or failing air-conditioning and plumbing, broken amenities like ice machines, and the hotel needing broader renovation. Expect great views and beach time, but an older property with variable upkeep and dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The standout facility is the lakeside setting with a private beach, some BBQs, and an indoor pool/hot tub; underground parking and an EV charger are available. Amenities feel dated, with broken ice/vending machines, a limited gym, and occasional towel shortages or maintenance issues.

Related guest reviews

8

David

16 Oct 2024

·

Stayed 2 nights

We enjoyed our stay in a fairly large room at this hotel (two nights in late September). By that time, rates were quite reasonable, though the weather was starting to get cooler. It's quite well-located, about a 10-minute walk from downtown and Gyro Beach, and a very short drive to most vineyards. Staff were extremely responsive and there was underground parking, and it was nice to have a (limited) gym and both pool and private beach available on the property.

8

Neha

11 Aug 2025

·

Stayed 2 nights

They ran out of towels for a good chunk of the day. It was BC long weekend but they also had a beach so they should at least have towels. The beach was very nice and there were no rocks or seaweed in the swimming area.

8

Sanjay

20 May 2024

·

Stayed 2 nights

Very friendly staff especially Ruth (the lady at reception who did the check-in was vey helpful); room ventilation was good; EV charging was convenient, kitchen was well equipped, very nice view from the balcony, hotel location is great (close to beach & beach park, supermarkets and downtown area). Limited parking space underneath, swimming pool paint is ripped off at several places (needs to be redone); no bating towels at the pool in the morning, the pre-showers need to be put outside (out of toilets); shabby carpet in the corridors; elevator floors need to be redone, the parking stalls at the main level need to be wider. Hotel entrance (for vehicles) needs to be wider. The room carpet needs to be redone, no baggage stands, no dresser table in front of the mirror, no waste bins in room, kitchen towel could be added.

8

Lori

2 Jul 2025

·

Stayed 1 night

Great stay. On the lake. Has an ev charger, convenience place to stay to walk all around. Friendly staff.

8

amanda

28 Jul 2025

·

Stayed 1 night

Private Beach, pool, across from lake with nice walking trail and close to dining options. Beds softer than I prefer, but that is just my preference. Over all, good night stay. We were there only one night on route to another location.

8

Jason

14 Jul 2025

·

Stayed 2 nights

Great location right on the beach. Property is a little dated but the location makes it worth it

8

Robert

21 Jul 2023

·

Stayed 2 nights

nothing special and the gym is extremely lacking in equipment

10

Sharon

13 May 2024

·

Stayed 2 nights

We had a great stay! Comfortable accommodations and helpful friendly staff. Loved that there was underground parking to keep our vehicle out of the heat! Only area for improvement would be the condition of the lounge chairs on the beach. They needed a wash or spray down. Lots of dust and bird droppings. But we will definitely stay again when we are in Osoyoos.

10

Doreen

27 Mar 2025

·

Stayed 1 night

Hot tub and pool

10

Robert

8 Mar 2025

·

Stayed 1 night

Excellent front desk staff, cheerfull. Underground parking, clean room, quiet and super views. Will definitely return next time in town.

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Cleanliness

Cleanliness is inconsistent: multiple reviews mention dusty or unvacuumed rooms, spider webs or ants, and missed housekeeping, while others found spaces clean.

Related guest reviews

4

Jatinder

6 Sept 2025

·

Stayed 2 nights

We stayed at the Holiday Inn in Osoyoos with our toddlers and unfortunately had a disappointing experience. Our first room had dirty sheets, and although we were moved to a different room, it still didn’t feel very clean. The ceilings and corners had spider webs and dust, which left a poor impression. Breakfast was included with our stay, but the service at the Sol restaurant was underwhelming. Our server seemed lost and uninterested, which made the meal less enjoyable. Traveling with little ones, a clean and welcoming environment is especially important, and unfortunately this hotel did not meet those expectations. I don’t think we would choose to stay here again.

4

MANDEEP

1 Aug 2025

·

Stayed 2 nights

Rooms were dirty, washroom is too small! Especially toilets are very low and small! Very inconvenient for tall people!! Rooms weren’t cleaned properly! Towels weren’t stock up! Spider webs plus spiders! Very disheartening!

6

maria

27 Aug 2025

·

Stayed 2 nights

Not very clean in washrooms, very old looking.

4

Dulcie

9 Sept 2024

·

Stayed 2 nights

Staff friendly but terrible smell in underground parking and elevator and room dirty

4

Jennifer

10 Jul 2025

·

Stayed 2 nights

This hotel was terrible. Our door was open when we got to our room, the toilet seat didn’t match or fit the size of the toilet and was put on crooked. The shower curtain was also put on crooked and we were only given two towels even though we had 4 people staying. The cleaning staff left garbage out and the smell went down the halls, they also left the garbage in the underground parking lot which made the smell in the parking lot terrible. The cleaning staff was pretty lazy at this hotel, I will never stay here again. Also, the breakfast was not worth the price, instead of using a warming candle or an electric warmer, the food was floating in a bath of “hot” water, the food was cold at the breakfast buffet. Overall, this hotel was pretty disgusting and I’m quite disappointed, we didn’t even bother using the breakfast voucher for our second day, and just went to Tim Hortons.

4

Miranda

23 Jun 2025

·

Stayed 1 night

Dirty carpet, poor facilities, only breakfast was good.

6

Gillian

18 Sept 2023

·

Stayed 1 night

The floor in our room was filthy. When I tried cleaning a small spill using a face cloth I was astonished at how dirty the floor was. This is why we don’t walk barefooted in hotel rooms I guess.

2

clayton

16 Jul 2024

·

Stayed 1 night

Dirty windows dirty floors no hand soap. Suite had no cutlery dishes or toaster etc. Terrible place I’d like my money back.

10

Leslie

30 Sept 2025

·

Stayed 1 night

Clean room. Available gym. Nice staff.

2

Kyla

18 Sept 2024

·

Stayed 1 night

Disgustingly unclean.. hair on the floor. 2 massive spiders in there. Bedding wasn’t clean. Stay at the coast hotel instead. I will never stay here again and it’s more expensive than the coast hotel.

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Rooms

Many rooms offer balconies or strong lake views, comfortable beds, and some suites are spacious. Downsides include dated decor, awkward layouts such as sinks outside bathrooms, and noise in rooms facing the highway or parking areas.

Related guest reviews

10

Tyson

10 Oct 2025

·

Stayed 1 night

Rooms have nice patios overlooking the lake, right on a sandy beach

10

Donna

11 Sept 2025

·

Stayed 1 night

The room was comfortable, nice to have a waterview balcony. Check in was quick, staff were friendly.

6

Emily

3 Aug 2024

·

Stayed 2 nights

We were in a south facing lake view room. Room was clean but dated. Beds were super comfortable. Great view but being over the parking lot was extremely noisy. Great location. Nice private beach. Only one elevator that goes to parking so if you can’t use the stairs you’ll be waiting. Ice machine was broken. Staff were nice and accommodating.

8

Paul

7 Oct 2025

·

Stayed 1 night

room on highway side was noisy from the traffic.

8

Melvin

26 May 2024

·

Stayed 1 night

Clean, quiet, balcony overlooking lake. Starting to look a little worn but still vwry clean and comfortable

8

Jaclyn

4 Aug 2025

·

Stayed 3 nights

The staff, the view, the location were all excellent. We had a one room and pull out couch. Layout was good but a few downsides. Mattress on pullout couch was the MOST uncomfortable thing. Springs poking you, noisy when you move. Air conditioner in living space was not great and nothing for coolness in the bedroom (it remained quite warm) Wallpaper in bathroom pealing Sliding door was very hard to open and close.

8

Robert

10 Feb 2026

·

Stayed 1 night

Staff were great, nice views of the lake.

8

Lisa

21 Oct 2025

·

Stayed 3 nights

Front desk staff very helpful & friendly, underground parking, great views of the lake and within walking distance to restaurants, shopping, lakefront & marina. Odd that no mirror in bathroom and sink/counter was within bedroom but lots of storage & toiletries supplied.

10

Patricia

7 Nov 2025

·

Stayed 3 nights

It was a nice view and I liked the balcony. The bed and pillows were comfortable. Staff were friendly.

6

Stacey

15 Jul 2025

·

Stayed 1 night

The room was only partially renovated. Beds were comfortable and fixtures in bathroom were new but finishing was not complete (eg modern sink but no counter, walls not painted). It was convenient to have a kitchenette area with second sink but it was very dated and full-sized fridge seemed out of place vs rest of the fixtures. The room was not accessible, long walk from elevator and some stairs so also inconvenient with large luggage. Very poor when compared with the room the rest of our party was staying in.

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Service

Service is frequently described as friendly and helpful, with smooth check-ins and occasional upgrades. Some guests, however, reported slow or unresponsive help and frustrations with booking changes or deposits.

Related guest reviews

2

Kyla

12 Jun 2023

·

Stayed 1 night

This was really disappointing we were awake starting at 5am Sat & no one did a thing to help us. The room next to us had people literally yelling and singing and talking very loud banging things around. It felt like they were 2 feet away from us. This was Saturday morning at 5am-615, I called the front desk but they didn't seem to fully understand or care. When these people finally left at 615 am it was quiet for about 5 minutes when the ice machine started going. I thought it would be over in 20-30 seconds but no it kept going for over 2 minutes. I got dressed and went outside to see what was going on and one of the hotel staff was filling up a plastic 5 gallon container of ice. I asked what she was doing and why she was filling up noisy ice right beside our door at 620 am on a Saturday and she just looked at me and walked away. I got up because couldn't sleep and let me partner try to fall back asleep. I went down and talked to the front desk and she just said ya, you called about the neighbours keeping you up. When we checked out again I told the new man at the front desk about how horrible this was for us and he said oh ok. No sorry nothing just "oh ok". The beach on the back side of this hotel was nice. The bathroom ceiling is partly falling in and there was dirt on the floors behind the doors. We choose this hotel because it was Holiday Inn and they should have a standard level but they did not!

10

Serena

10 Aug 2025

·

Stayed 2 nights

The person checking me in was great

8

Lisa

21 Oct 2025

·

Stayed 3 nights

Front desk staff very helpful & friendly, underground parking, great views of the lake and within walking distance to restaurants, shopping, lakefront & marina. Odd that no mirror in bathroom and sink/counter was within bedroom but lots of storage & toiletries supplied.

8

Patricia

16 Sept 2025

·

Stayed 1 night

Check in very smooth. Friendly desk staff. Hotel rooms in need of renovation, very dated. restaurant service for dinner very poor when trying to order a bottle of wine from the menu.

10

Vincente

29 Jun 2025

·

Stayed 2 nights

Excellent helpful staff. Great place we loved it

2

Mateus

15 Jul 2025

·

Stayed 2 nights

Not only was our room a HUGE disappointment, the hotel was not concerned at all about making it right since we booked with Expedia. On top of all that, a few items were left in the room and the hotel has made zero effort to locate or return them despite many calls with customer service. For the price we paid for our stay, I Highly do NOT recommend staying here or with Holiday Inn in general.

10

Patricia

7 Nov 2025

·

Stayed 3 nights

It was a nice view and I liked the balcony. The bed and pillows were comfortable. Staff were friendly.

10

Randy

4 Jul 2025

·

Stayed 1 night

Customer service was wonderful - I did not like the location of my room and they moved me immediately

6

Rhonda

12 Jul 2025

·

Stayed 6 nights

Our check in was amazing. When we first arrived we were not happy with the room that we had booked but Aman went way beyond the call of duty and was able to put us in a better room with a great rate.

10

Douglas

26 Sept 2025

·

Stayed 1 night

All good, very friendly staff.

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Location

Excellent lakeside location with private beach and wide views, and walkable access to town, restaurants, trails, and marinas. Some rooms on traffic or parking sides experience more noise.

Related guest reviews

8

David

16 Oct 2024

·

Stayed 2 nights

We enjoyed our stay in a fairly large room at this hotel (two nights in late September). By that time, rates were quite reasonable, though the weather was starting to get cooler. It's quite well-located, about a 10-minute walk from downtown and Gyro Beach, and a very short drive to most vineyards. Staff were extremely responsive and there was underground parking, and it was nice to have a (limited) gym and both pool and private beach available on the property.

8

andrew

8 Oct 2024

·

Stayed 1 night

On the lake, gentle walk into the small town, parking free below.

8

Paul

7 Oct 2025

·

Stayed 1 night

room on highway side was noisy from the traffic.

8

Margo

4 Sept 2025

·

Stayed 1 night

Great location with easy access to a lovely private beach area. Staff were very helpful and friendly on check in. The hotel is dated but maintained. A bit more attention to detail in cleaning the washroom is needed.

8

Nathalie

17 Jul 2023

·

Stayed 2 nights

It is central.

8

amanda

28 Jul 2025

·

Stayed 1 night

Private Beach, pool, across from lake with nice walking trail and close to dining options. Beds softer than I prefer, but that is just my preference. Over all, good night stay. We were there only one night on route to another location.

8

Jason

14 Jul 2025

·

Stayed 2 nights

Great location right on the beach. Property is a little dated but the location makes it worth it

8

curtis

10 Aug 2024

·

Stayed 1 night

Perfect location

8

Marlaina

15 Aug 2025

·

Stayed 2 nights

It was so nice to be right on the lake.

8

Lisa

8 Aug 2025

·

Stayed 1 night

Great location with a good view of the lake from either side.

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Dining

Dining is inconsistent: several guests found the buffet poor value, food average, service slow, or the restaurant closed on some days, though a number praised breakfast or specific meals.

Related guest reviews

8

Lorena

6 Jun 2025

·

Stayed 2 nights

In general all good. No much help regarding transportation away from the town. The breakfast included was not the greatest. Only scramble eggs a bit wet, not good quality bacon. No glutenfree options for pastry or sweet . The fruit and staff were great!

6

Candis

12 Sept 2025

·

Stayed 4 nights

The morning breakfast buffet was awful. For $25 per person it was not worth it, I have had free continentals that were far superior.

2

Leila

31 Mar 2024

·

Stayed 1 night

I stayed with my 6 year old son because of the pool. The pool was dirty and full of hair. The hotel is dark and dingy. In the morning, we went to the restaurant for breakfast and waited 15 minutes before anyone came to our table. We waited another 15 min to receive our drinks, and when no one came to our table to take our order, I asked the woman who was bussing if someone could take our order so she did. After waiting 45 min for an order of mini waffles, the woman bussing asked the kitchen if our food was coming and the kitchen snapped at her. There were two tables in the restaurant that ordered food in the first hour that we there. The woman bussing was extremely helpful and very kind. Everyone else was very rude and ignored us the whole time we were there. When checking out of the hotel, I asked to speak to a manager and was told the manager was not available because they were in the kitchen helping cook 😳

8

Mohialdeen

3 Oct 2024

·

Stayed 1 night

Nice hotel especially the included breakfast was fantastic

8

Tina

24 Sept 2025

·

Stayed 1 night

We liked the area and view from our room but were disappointed with the breakfast. We were told when booking that it was ala carte but alas it was just your standard buffet offered at most hotels. And we paid extra for it!

8

Patricia

16 Sept 2025

·

Stayed 1 night

Check in very smooth. Friendly desk staff. Hotel rooms in need of renovation, very dated. restaurant service for dinner very poor when trying to order a bottle of wine from the menu.

10

Nancy

30 Jul 2025

·

Stayed 4 nights

The beds were the most comfortable I gave slept in. The dining room was great for breakfast and dinner.

8

Peter

14 Oct 2024

·

Stayed 3 nights

housekeeping is at request only and the restaurant is closed for dinner Monday and Tuesday

8

Heather

31 Jul 2023

·

Stayed 2 nights

Nice staff and room has an excellent view. Restaurant lacks and is expensive so would plan to eat out.

4

Vincenzo

8 Sept 2025

·

Stayed 2 nights

Way over priced regardless the time of year. Restaurant was way way over priced for terrible food.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $106	6 $104	7 $93
8 $92	9 $94	10 $95	11 $93	12 $93	13 $89	14 $96
15 $91	16 $93	17 $93	18 $93	19 $99	20 $92	21 $115
22 $84	23 $86	24 $86	25 $91	26 $89	27 $103	28 $103
29 $83	30 $94

Su	Mo	Tu	We	Th	Fr	Sa
		1 $91	2 $91	3 $91	4 $97	5 $97
6 $78	7 $84	8 $84	9 $84	10 $84	11 $79	12 $84
13 $79	14 $80	15 $84	16 $85	17 $85	18 $75	19 $84
20 $79	21 $85	22 $78	23 $85	24 $90	25 $82	26 $85
27 $80	28 $82	29 $78	30 $88	31 $89

Holiday Inn Hotel & Suites Osoyoos by IHG

Prices for Holiday Inn Hotel & Suites Osoyoos by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Standard Room, 2 Queen Beds, Balcony, Beach View (North Beach View)

Room, 2 Bedrooms, Beach View (North Beach View)

Suite, 2 Bedrooms, Jetted Tub

Standard Room, 2 Queen Beds, Balcony, Lake View (South Lakeview)

Suite, 2 Queen Beds, Accessible, Beach View

Standard Room, 2 Queen Beds, Lake View

Standard Room, 1 Queen Bed, Marina View

Standard Room

Premium Room

Room, 2 Bedrooms, Lake View (South Lakeview)

Suite, 2 Bedrooms, Beach View, Corner (North Beach View)

Suite, 1 Bedroom, Beach View (North Beach View)

Suite, 2 Bedrooms (Beach Walkout Access)

Suite, 1 Bedroom, Lake View (South Lakeview)

Standard Room, 1 King Bed, Marina View

Guest reviews of Holiday Inn Hotel & Suites Osoyoos by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Hotel & Suites Osoyoos by IHG

Prices for upcoming dates

Business details