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voco Royalty Puebla Downtown by IHG

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96 US$

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voco Royalty Puebla Downtown by IHG - Reception

voco Royalty Puebla Downtown by IHG - Værelse

voco Royalty Puebla Downtown by IHG - Værelse

voco Royalty Puebla Downtown by IHG - Reception

voco Royalty Puebla Downtown by IHG - Restaurant

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From

96 US$

/nat

Om dette overnatningssted

Fra en tagterrasse kan du nyde den skønne udsigt, eller du kan nyde godt af rekreative faciliteter, såsom et fitnesscenter. Andre faciliteter på dette hotel i kolonialstil inkluderer gratis trådløs internetadgang og concierge-tjenester.

Parkering
Restaurant
Ikkerygerværelser
Roomservice
Turistservice
Renseri

Lokation

Portal Hidalgo 8, Av. Palafox y Mendoza, Puebla, Puebla, Mexico

Zócalo de Puebla (0.1 mil)

Santo Domingo Kirke (0.2 mil)

Palafoxiana-biblioteket (0.2 mil)

Rosario-kapellet (0.2 mil)

Iglesia de la Compañía (0.2 mil)

Puebla-katedralen (0.2 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

18

Premium-værelse - 1 queensize-seng

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

183 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

12

Grand-værelse - 1 queensize-seng

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

215 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

16

Suite - 2 queensize-senge

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 3

377 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

17

Suite - 1 kingsize-seng (Cathedral View)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

409 ft²

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

19

Standardværelse - 1 dobbeltseng - balkon (Cathedral View)

Værelsesoplysninger

1 Dobbeltseng

Sover 2

151 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

14

Standardværelse - 1 queensize-seng

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

129 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

14

Standardværelse - 1 dobbeltseng

Værelsesoplysninger

1 Dobbeltseng

Sover 2

140 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

20

Suite - 1 kingsize-seng - balkon (Cathedral View)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

301 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

8

Standardværelse

Værelsesoplysninger

1 Enkeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

22

Grand-værelse - 2 queensize-senge - balkon (Cathedral View)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 3

291 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

14

Grand-værelse - 2 dobbeltsenge

Værelsesoplysninger

2 Dobbeltsenge

Sover 3

280 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

Gæsteanmeldelser af voco Royalty Puebla Downtown by IHG

8.7

Fantastisk

Baseret på 400 verificerede anmeldelser

Hvem overnatter her?

Business

6%

Par

33%

Familie

24%

Gruppe

21%

Solorejsende

12%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På voco Royalty Puebla Downtown by IHG roser rejsende den uovertrufne beliggenhed ud til Zócalo, det meget venlige personale og generelt rene og velholdte interiører, samtidig med at de bemærker, at mange værelser er små (nogle uden vinduer) og støj fra gaden eller taget kan påvirke visse ophold.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På voco Royalty Puebla Downtown by IHG roser rejsende den uovertrufne beliggenhed ud til Zócalo, det meget venlige personale og generelt rene og velholdte interiører, samtidig med at de bemærker, at mange værelser er små (nogle uden vinduer) og støj fra gaden eller taget kan påvirke visse ophold.

Tagterrassen og restauranterne får hyppigt ros for udsigt og atmosfære, selvom nogle gæster rapporterer inkonsekvent madkvalitet eller service, høj musik til tider og begrænsninger med “inkluderet” morgenmad. Flere anmeldere nævner også kloaklugt eller mindre vedligeholdelsesproblemer på badeværelset, mens indtjekningen typisk er hurtig og personalet hjælper med adgang med bil i det travle, til tider fodgængercenter. Overordnet set passer det rejsende, der værdsætter en livlig historisk torvs energi over ekstra plads og stille ro.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Tagterrassen og restauranterne på stedet er et højdepunkt med en fantastisk udsigt over katedralen. Personalet hjælper med parkering og tjenester, selvom dele af ejendommen har været under renovering.

Relaterede gæsteanmeldelser

8

CARLOS E

24. sep. 2023

·

Overnattede 1 nat

El hotel está en una ubicación excelente, sin embargo si vas en auto hay que considerar que los fines de semana cierran algunas calles, por lo que es mejor hablar al hotel para que alguien vaya por tu auto y lo estacione por ti. El servicio es excelente!

El hotel está en una ubicación excelente, sin embargo si vas en auto hay que considerar que los fines de semana cierran algunas calles, por lo que es mejor hablar al hotel para que alguien vaya por tu auto y lo estacione por ti. El servicio es excelente!

10

Vanessa

18. sep. 2023

·

Overnattede 2 nætter

El hotel ha sido remodelado y quedo muuuy bonito, todos son amables y serviciales, volveria a hospedarme ahi, la ubicación excelente

El hotel ha sido remodelado y quedo muuuy bonito, todos son amables y serviciales, volveria a hospedarme ahi, la ubicación excelente

8

Elsa

28. mar. 2023

·

Overnattede 1 nat

Chaming hotel with great location! It would be great to have access to nearby parking. There is remodeling going on at this time.

Chaming hotel with great location! It would be great to have access to nearby parking. There is remodeling going on at this time.

10

Yuchi

2. sep. 2023

·

Overnattede 4 nætter

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

10

Jose Manuel

29. mar. 2025

·

Overnattede 1 nat

Check in was super fast and easy. I had three rooms booked and at least two of the three we were able to go check in a bit earlier. The area is very lively so music and noise can be expected but it’s not that bad. The staff are super nice and helpful and the roof top restaurant was certainly a highlight! I’ll certainly be coming back.

Check in was super fast and easy. I had three rooms booked and at least two of the three we were able to go check in a bit earlier. The area is very lively so music and noise can be expected but it’s not that bad. The staff are super nice and helpful and the roof top restaurant was certainly a highlight! I’ll certainly be coming back.

10

Carol

13. nov. 2023

·

Overnattede 2 nætter

Pros: Great location in the town square. Service was excellent. Roof-top restaurant has a beautiful view. indoor and outdoor dining. Ground floor restaurant (inside and outside) was very good with excellent service. Room was very clean and comfortable. Mattress very good. (Small rooms are updated and better than appear in photos.) Has room air-conditioner. Cons: Even with a room at the back of the hotel, the musicians on the ground floor could be heard at night. (They ended by 9:30-10:00.) Not a big deal, but the lobby is being renovated so nowhere to hang out - although the staff is accommodating with seats if you need them.

Pros: Great location in the town square. Service was excellent. Roof-top restaurant has a beautiful view. indoor and outdoor dining. Ground floor restaurant (inside and outside) was very good with excellent service. Room was very clean and comfortable. Mattress very good. (Small rooms are updated and better than appear in photos.) Has room air-conditioner. Cons: Even with a room at the back of the hotel, the musicians on the ground floor could be heard at night. (They ended by 9:30-10:00.) Not a big deal, but the lobby is being renovated so nowhere to hang out - although the staff is accommodating with seats if you need them.

10

claudia

2. sep. 2025

·

Overnattede 2 nætter

The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location.

The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location.

10

Darrell

10. nov. 2025

·

Overnattede 2 nætter

Waiting at the curb when we arrived and took our car to park and us to register. Staff was happy to help, and a lovely dinner at Hook Black.

Waiting at the curb when we arrived and took our car to park and us to register. Staff was happy to help, and a lovely dinner at Hook Black.

10

Jose

30. mar. 2025

·

Overnattede 1 nat

Great property and impecable installation. Inconvenient to reach as traffic can be heavy but hotel staff is great at assisting with parking etc.

Great property and impecable installation. Inconvenient to reach as traffic can be heavy but hotel staff is great at assisting with parking etc.

6

Kasandra

3. jan. 2023

·

Overnattede 19.355 nætter

No room service, this place is weird in that the have 2 restaurants yet cannot provide room service even though Expedia lists they have it. The bathrooms stink due to their sewer system. It’s awful. The front desk people are rude. The restaurant upstairs is highly overpriced and their food is rather flavorless, basic and low quality. The cleaning staff is great and they pay attention to detail. The hotel is very noisy due to them blasting music at the top restaurant into the late night. The rooftop restaraunt plays their music so loud at 7pm for no reason and it is uncomfortable to have dinner there with family as we have to shout to each-other. Over all, I would not stay here again. The balcony view was nice but it doesn’t make up for all the other issues.

No room service, this place is weird in that the have 2 restaurants yet cannot provide room service even though Expedia lists they have it. The bathrooms stink due to their sewer system. It’s awful. The front desk people are rude. The restaurant upstairs is highly overpriced and their food is rather flavorless, basic and low quality. The cleaning staff is great and they pay attention to detail. The hotel is very noisy due to them blasting music at the top restaurant into the late night. The rooftop restaraunt plays their music so loud at 7pm for no reason and it is uncomfortable to have dinner there with family as we have to shout to each-other. Over all, I would not stay here again. The balcony view was nice but it doesn’t make up for all the other issues.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Værelser og fællesarealer beskrives ofte som meget rene. Gentagne rapporter nævner kloaklugt på nogle badeværelser og lejlighedsvise mangler, såsom efterladte effekter i skufferne.

Relaterede gæsteanmeldelser

10

Casandra

6. jan. 2026

·

Overnattede 1 nat

El personal es súper amable y las habitaciones están impecables

El personal es súper amable y las habitaciones están impecables

10

Jorge Enrique

7. dec. 2024

·

Overnattede 2 nætter

Una estancia bastante cómoda y muy agradable. Excelente comida de su restaurante, muy rico mole. Su personal de atención en recepción y de restaurante muy bien. Nuestra próxima visita, seguramente aquí nos hospedaremos.

Una estancia bastante cómoda y muy agradable. Excelente comida de su restaurante, muy rico mole. Su personal de atención en recepción y de restaurante muy bien. Nuestra próxima visita, seguramente aquí nos hospedaremos.

10

yadira

6. aug. 2023

·

Overnattede 1 nat

Beautiful hotel right in the heart of the city. Very well decorated, clean and absolutely charming.

Beautiful hotel right in the heart of the city. Very well decorated, clean and absolutely charming.

2

IGNACIO

23. jun. 2025

·

Overnattede 1 nat

La reservación incluía una botella de vino la cual nunca nos dieron, también me cobraron desayunos que nunca nos dieron. La regadera de la habitación (No. 217) no funcionaba y estaba sucia pues en los cajones encontramos botanas de los anteriores huéspedes.

La reservación incluía una botella de vino la cual nunca nos dieron, también me cobraron desayunos que nunca nos dieron. La regadera de la habitación (No. 217) no funcionaba y estaba sucia pues en los cajones encontramos botanas de los anteriores huéspedes.

10

emilio

22. jun. 2025

·

Overnattede 2 nætter

Great customer service, rooms very clean, great restaurant facilities.

Great customer service, rooms very clean, great restaurant facilities.

6

Alejandra

28. sep. 2025

·

Overnattede 2 nætter

Hotel viejo, la primera noche con ruido por todas las ventanas a pesar de ser una habitación interna. La segunda noche nos cambiaron a una habitación mucho mejor, sin embargo, olía a cañería. La ubicación es excepcional, al lado de la Catedral. La atención también fue muy buena, sobretodo de quienes te reciben el auto y te llevan a la habitación. Revisando mi reserva, nunca nos dieron la botella de vino que habían mencionado.

Hotel viejo, la primera noche con ruido por todas las ventanas a pesar de ser una habitación interna. La segunda noche nos cambiaron a una habitación mucho mejor, sin embargo, olía a cañería. La ubicación es excepcional, al lado de la Catedral. La atención también fue muy buena, sobretodo de quienes te reciben el auto y te llevan a la habitación. Revisando mi reserva, nunca nos dieron la botella de vino que habían mencionado.

8

Ximena

26. nov. 2025

·

Overnattede 2 nætter

El servicio estuvo excelente y mi estadía igual. Solo hubo un tema de que el baño de repente olía a drenaje. Pero de ahí en fuera muy bueno todo. Muy amables y muy rápido el servicio

El servicio estuvo excelente y mi estadía igual. Solo hubo un tema de que el baño de repente olía a drenaje. Pero de ahí en fuera muy bueno todo. Muy amables y muy rápido el servicio

10

Monica

6. nov. 2025

·

Overnattede 1 nat

hermosa habitación con frente a la catedral, amplia, cómoda, bien distribuida impecable limpieza

hermosa habitación con frente a la catedral, amplia, cómoda, bien distribuida impecable limpieza

10

Melissa

15. feb. 2025

·

Overnattede 2 nætter

Staff were amazing and the area is ideal. So clean and able to sleep eventhough we were at the center.

Staff were amazing and the area is ideal. So clean and able to sleep eventhough we were at the center.

6

Alejandro

6. sep. 2025

·

Overnattede 3 nætter

Desgraciadamente mi cuarto olía a caño debido a la lluvia y ni tenían ,"disponibilidad de moverme"

Desgraciadamente mi cuarto olía a caño debido a la lluvia y ni tenían ,"disponibilidad de moverme"

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Moderne og komfortable, men ofte små, hvor nogle indvendige værelser mangler vinduer; et par suiter og værelser med balkon er rummelige med udsigt over Zócalo. Støj kan komme fra pladsen, lobbyen eller tagterrassen, selvom nogle værelser har effektiv lydisolering.

Relaterede gæsteanmeldelser

6

Diego

24. feb. 2025

·

Overnattede 4 nætter

Rooms were tiny Bathroom could barely fit in the shower

Rooms were tiny Bathroom could barely fit in the shower

8

IRENE

29. okt. 2025

·

Overnattede 2 nætter

En general todo muy bien pero al reservar no decía que no tendría ventanas la habitación. Por lo mismo nunca me volveré a hospedar alli ni utilizaré expedia por falta de info. Con ese dato la relación precio calidad no fue buena. Faltan ganchos en el baño para colgar toallas y el lavabo del baño no es práctico. Al labarse uno la cara toda el agua se sale.

En general todo muy bien pero al reservar no decía que no tendría ventanas la habitación. Por lo mismo nunca me volveré a hospedar alli ni utilizaré expedia por falta de info. Con ese dato la relación precio calidad no fue buena. Faltan ganchos en el baño para colgar toallas y el lavabo del baño no es práctico. Al labarse uno la cara toda el agua se sale.

4

Julia

27. nov. 2023

·

I had two rooms for my family at this location . Both are small and there were no windows. Very few rooms have a view of Zocalo. One of our rooms had an extreme buzzing noise from the AC unit . Everything about this hotel was uncomfortable

I had two rooms for my family at this location . Both are small and there were no windows. Very few rooms have a view of Zocalo. One of our rooms had an extreme buzzing noise from the AC unit . Everything about this hotel was uncomfortable

10

David

17. dec. 2025

·

Overnattede 2 nætter

Great location with very helpful and attentive staff. Room a bit smaller than usual, but comfortable and clean. Affordable breakfast buffet option but it may be better to have it at nearby places with local variety.

Great location with very helpful and attentive staff. Room a bit smaller than usual, but comfortable and clean. Affordable breakfast buffet option but it may be better to have it at nearby places with local variety.

10

Roberto

6. nov. 2024

·

Overnattede 3 nætter

Very nice room with balcony

Very nice room with balcony

10

Yuchi

2. sep. 2023

·

Overnattede 4 nætter

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

10

Yhessika

16. nov. 2025

·

Overnattede 1 nat

Room was good and clean. Bathroom a tad too small for my taste but perfect location for a quick visit in Puebla

Room was good and clean. Bathroom a tad too small for my taste but perfect location for a quick visit in Puebla

10

Terrence

5. nov. 2023

·

Overnattede 2 nætter

This is a great spot in the Centro Histórico. Walkable to many cultural sites and adjacent to the Zocalo. Many great restaurants within walking distance. Despite being next to the plaza, the windows were soundproof. The room was very comfortable. I would choose this hotel again.

This is a great spot in the Centro Histórico. Walkable to many cultural sites and adjacent to the Zocalo. Many great restaurants within walking distance. Despite being next to the plaza, the windows were soundproof. The room was very comfortable. I would choose this hotel again.

6

Ben

27. aug. 2023

·

Overnattede 2 nætter

Beautiful boutique hotel with best location in town across from the zocalo. Unfortunately we were given a room without an exterior window. The windows opened to an interior corridor. I made a request for a room with a view but none were available. The room was beautifully decorated but was too small for a desk or chair so I was forced to do my computer work on the bed. At this price I expect hotel rooms to have a desk and chair. We also had an issue with noise. Neither the door nor windows were soundproof. Noise from the lobby and restaurant interrupted our sleep.

Beautiful boutique hotel with best location in town across from the zocalo. Unfortunately we were given a room without an exterior window. The windows opened to an interior corridor. I made a request for a room with a view but none were available. The room was beautifully decorated but was too small for a desk or chair so I was forced to do my computer work on the bed. At this price I expect hotel rooms to have a desk and chair. We also had an issue with noise. Neither the door nor windows were soundproof. Noise from the lobby and restaurant interrupted our sleep.

8

Yolanda

25. sep. 2025

·

Overnattede 3 nætter

I booked a balcony room but only got a view room. Restaurant above us was a bit noisy late at night. I wish they had a policy of being quiet when rearranging the furniture late at night and staff not wearing noisy heels.

I booked a balcony room but only got a view room. Restaurant above us was a bit noisy late at night. I wish they had a policy of being quiet when rearranging the furniture late at night and staff not wearing noisy heels.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen roses bredt som varm, opmærksom og effektiv med hurtig indtjekning og hjælpsom klokke- eller tjenestepersonale. Nogle gæster rapporterer inkonsekvent attitude i receptionen, manglende lovede inklusioner eller lejlighedsvis fejl i regninger eller bagagehåndtering.

Relaterede gæsteanmeldelser

6

Maria

8. sep. 2024

·

Overnattede 1 nat

There is some personal very helpful but there is some of the them very unprofessional. The rooms are super small.

There is some personal very helpful but there is some of the them very unprofessional. The rooms are super small.

10

Banyan

22. dec. 2024

·

Overnattede 1 nat

Very helpful staff, super accommodating very clean attention to detail perfect location

Very helpful staff, super accommodating very clean attention to detail perfect location

6

Violeta

1. aug. 2025

·

Overnattede 2 nætter

yo pague una tarifa con desayuno incluido sin embargo cuando tu tarifa ya trae el desayuno incluido el personal del restaurante te trata mal. no te ponen atencion, pides algo y se tardan horas en traerlo y lo hacen de mala gana

yo pague una tarifa con desayuno incluido sin embargo cuando tu tarifa ya trae el desayuno incluido el personal del restaurante te trata mal. no te ponen atencion, pides algo y se tardan horas en traerlo y lo hacen de mala gana

10

kamil

24. feb. 2025

·

The staff service is absolutely fantastic! The amenities are great and all tourists attractions are walking distance! The morning receptionists who checked us in and out was so sweet and courteous and the gentleman who helped us with our bags was so helpful. The restaurant Hook has great views and the cocktails are amazing. The food wasn’t great, I order my steak Medium and it came out fully cooked and dry. Our server was awesome she was very attentive.

The staff service is absolutely fantastic! The amenities are great and all tourists attractions are walking distance! The morning receptionists who checked us in and out was so sweet and courteous and the gentleman who helped us with our bags was so helpful. The restaurant Hook has great views and the cocktails are amazing. The food wasn’t great, I order my steak Medium and it came out fully cooked and dry. Our server was awesome she was very attentive.

6

JOHN

4. nov. 2023

·

Overnattede 1 nat

Huge hotel room, awesome location! Luis the bellman was very cool during both stays. Other than that the people especially in the evenings seemed disinterested in making us feel welcome. Even though the makeshift front desk was right by the front door, some people wouldn’t even raise their heads as we walked in. It’s a very pretty hotel and the room was huge. Bathroom was nice with a huge shower , unfortunately with little water pressure. One evening when everything had closed already we bright tacos back to eat, and they looked at us weird when we asked to eat at a table in the already closed restaurant. Ivan was kind enough to take over the situation and even bring us silverware and napkins. Finally upon checkout, they inspected the room which we keep clean on our own, and found a washcloth that we told them had make up on it, and they charged us 100 pesos(6 dollars) Seems a little ridiculous to me and left a bad taste in my mouth! The receptionist was even rude about it. We enjoyed our stay but expect more warmth out of a nice hotel like this. Highly recommend a visit to puebla.

Huge hotel room, awesome location! Luis the bellman was very cool during both stays. Other than that the people especially in the evenings seemed disinterested in making us feel welcome. Even though the makeshift front desk was right by the front door, some people wouldn’t even raise their heads as we walked in. It’s a very pretty hotel and the room was huge. Bathroom was nice with a huge shower , unfortunately with little water pressure. One evening when everything had closed already we bright tacos back to eat, and they looked at us weird when we asked to eat at a table in the already closed restaurant. Ivan was kind enough to take over the situation and even bring us silverware and napkins. Finally upon checkout, they inspected the room which we keep clean on our own, and found a washcloth that we told them had make up on it, and they charged us 100 pesos(6 dollars) Seems a little ridiculous to me and left a bad taste in my mouth! The receptionist was even rude about it. We enjoyed our stay but expect more warmth out of a nice hotel like this. Highly recommend a visit to puebla.

2

IGNACIO

23. jun. 2025

·

Overnattede 1 nat

La reservación incluía una botella de vino la cual nunca nos dieron, también me cobraron desayunos que nunca nos dieron. La regadera de la habitación (No. 217) no funcionaba y estaba sucia pues en los cajones encontramos botanas de los anteriores huéspedes.

La reservación incluía una botella de vino la cual nunca nos dieron, también me cobraron desayunos que nunca nos dieron. La regadera de la habitación (No. 217) no funcionaba y estaba sucia pues en los cajones encontramos botanas de los anteriores huéspedes.

10

Bryant

24. aug. 2025

·

Overnattede 1 nat

Very pleased staying at the hotel. Very clean. The locations is perfect. Check in was quick and easy

Very pleased staying at the hotel. Very clean. The locations is perfect. Check in was quick and easy

10

sindy

26. jul. 2024

·

Overnattede 3 nætter

Fue una estancia increíble!! Me gustó mucho el hotel, la atención del personal es maravillosa todos son muy amables!! Desde que llegas una sonrisa y una súper atención. Fui con mi familia y todos estuvimos muy bien atendidos. La comida es muy sabrosa. Recomiendo ampliamente el hotel Voco Royalty. Ah súper ubicado, pleno centro histórico, frente a la Catedral

Fue una estancia increíble!! Me gustó mucho el hotel, la atención del personal es maravillosa todos son muy amables!! Desde que llegas una sonrisa y una súper atención. Fui con mi familia y todos estuvimos muy bien atendidos. La comida es muy sabrosa. Recomiendo ampliamente el hotel Voco Royalty. Ah súper ubicado, pleno centro histórico, frente a la Catedral

10

Daniel Eduardo

23. nov. 2025

·

Overnattede 2 nætter

Muy atentos buen servicio llegue mucho antes y me entregaron el cuarto sin problema

Muy atentos buen servicio llegue mucho antes y me entregaron el cuarto sin problema

6

Kota

17. jun. 2024

·

Overnattede 1 nat

1. The wine has not been provided. 2. I asked staff to keep the bags until the departure. They broke the plates in our bags.

1. The wine has not been provided. 2. I asked staff to keep the bags until the departure. They broke the plates in our bags.

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Lokation

Fremragende central beliggenhed direkte på Zócalo, i gåafstand til attraktioner, spisesteder og butikker. Det livlige miljø kan medføre gadetrafik og weekendrestriktioner, og nogle værelser opfanger støj fra pladsen.

Relaterede gæsteanmeldelser

10

Isidro

22. jun. 2025

·

Overnattede 2 nætter

Location

Location

10

David

17. dec. 2025

·

Overnattede 2 nætter

Great location with very helpful and attentive staff. Room a bit smaller than usual, but comfortable and clean. Affordable breakfast buffet option but it may be better to have it at nearby places with local variety.

Great location with very helpful and attentive staff. Room a bit smaller than usual, but comfortable and clean. Affordable breakfast buffet option but it may be better to have it at nearby places with local variety.

10

Carolina

30. dec. 2024

·

Overnattede 1 nat

Great location, clean facility, nice staff.

Great location, clean facility, nice staff.

10

Yuchi

2. sep. 2023

·

Overnattede 4 nætter

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

10

Edgar

21. okt. 2025

·

Overnattede 1 nat

Está frente a la Catedral, muy lindo

Está frente a la Catedral, muy lindo

10

claudia

2. sep. 2025

·

Overnattede 2 nætter

The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location.

The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location.

10

Rafael

18. dec. 2023

·

Overnattede 5 nætter

The property is top notch when it comes to location, cleanliness and staff. I would recommend this property to anyone who is traveling to Puebla. I will most certainly stay here again in the near future

The property is top notch when it comes to location, cleanliness and staff. I would recommend this property to anyone who is traveling to Puebla. I will most certainly stay here again in the near future

10

Terrence

5. nov. 2023

·

Overnattede 2 nætter

This is a great spot in the Centro Histórico. Walkable to many cultural sites and adjacent to the Zocalo. Many great restaurants within walking distance. Despite being next to the plaza, the windows were soundproof. The room was very comfortable. I would choose this hotel again.

This is a great spot in the Centro Histórico. Walkable to many cultural sites and adjacent to the Zocalo. Many great restaurants within walking distance. Despite being next to the plaza, the windows were soundproof. The room was very comfortable. I would choose this hotel again.

10

janina

24. okt. 2023

·

Overnattede 1 nat

Location ,location, location. wonderful stay in the heart of beautiful Puebla.

Location ,location, location. wonderful stay in the heart of beautiful Puebla.

8

James

27. okt. 2025

·

Overnattede 1 nat

Hotel is perfectly located.

Hotel is perfectly located.

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Spisning

Mange nød velsmagende mad, cocktails og udsigt på tag- og stueetagerestauranterne, og nogle roste de inkluderede måltider. Andre fandt servicen langsom, morgenmadens ydelser begrænsede, lejlighedsvise kvalitetstab og musikken på taget for høj.

Relaterede gæsteanmeldelser

10

Jorge Enrique

7. dec. 2024

·

Overnattede 2 nætter

Una estancia bastante cómoda y muy agradable. Excelente comida de su restaurante, muy rico mole. Su personal de atención en recepción y de restaurante muy bien. Nuestra próxima visita, seguramente aquí nos hospedaremos.

Una estancia bastante cómoda y muy agradable. Excelente comida de su restaurante, muy rico mole. Su personal de atención en recepción y de restaurante muy bien. Nuestra próxima visita, seguramente aquí nos hospedaremos.

8

Gerardo

31. okt. 2024

·

Overnattede 2 nætter

El servicio del restaurante muy malo. En un desayuno traía cabello

El servicio del restaurante muy malo. En un desayuno traía cabello

10

Jasmine

27. dec. 2024

·

Overnattede 4 nætter

Walkable to many tourist attractions. Staff was friendly and helpful. Included breakfast and dinner was amazing. Food was great and service was impeccable! Would stay again.

Walkable to many tourist attractions. Staff was friendly and helpful. Included breakfast and dinner was amazing. Food was great and service was impeccable! Would stay again.

10

Mario

25. mar. 2025

·

Overnattede 1 nat

Todo excelente especialmente el cuarto muy cómodo algo pequeño pero muy bonito y el roof top con una vista excelente.

Todo excelente especialmente el cuarto muy cómodo algo pequeño pero muy bonito y el roof top con una vista excelente.

10

Jose Manuel

29. mar. 2025

·

Overnattede 1 nat

Check in was super fast and easy. I had three rooms booked and at least two of the three we were able to go check in a bit earlier. The area is very lively so music and noise can be expected but it’s not that bad. The staff are super nice and helpful and the roof top restaurant was certainly a highlight! I’ll certainly be coming back.

Check in was super fast and easy. I had three rooms booked and at least two of the three we were able to go check in a bit earlier. The area is very lively so music and noise can be expected but it’s not that bad. The staff are super nice and helpful and the roof top restaurant was certainly a highlight! I’ll certainly be coming back.

10

kamil

24. feb. 2025

·

The staff service is absolutely fantastic! The amenities are great and all tourists attractions are walking distance! The morning receptionists who checked us in and out was so sweet and courteous and the gentleman who helped us with our bags was so helpful. The restaurant Hook has great views and the cocktails are amazing. The food wasn’t great, I order my steak Medium and it came out fully cooked and dry. Our server was awesome she was very attentive.

The staff service is absolutely fantastic! The amenities are great and all tourists attractions are walking distance! The morning receptionists who checked us in and out was so sweet and courteous and the gentleman who helped us with our bags was so helpful. The restaurant Hook has great views and the cocktails are amazing. The food wasn’t great, I order my steak Medium and it came out fully cooked and dry. Our server was awesome she was very attentive.

10

Darrell

10. nov. 2025

·

Overnattede 2 nætter

Waiting at the curb when we arrived and took our car to park and us to register. Staff was happy to help, and a lovely dinner at Hook Black.

Waiting at the curb when we arrived and took our car to park and us to register. Staff was happy to help, and a lovely dinner at Hook Black.

10

Sheri

4. sep. 2023

·

Overnattede 3 nætter

Beautiful hotel in a great location. Staff are amazing. Excellent customer service. Both restaurants served great food. Will definitely be back here.

Beautiful hotel in a great location. Staff are amazing. Excellent customer service. Both restaurants served great food. Will definitely be back here.

6

ARMANDO

5. nov. 2023

·

Overnattede 2 nætter

Excelente ubicación e instalaciones. Desafortunadamente todo el staff aunque tienen ganas y hacen esfuerzos les hace falta capacitación, no tienen ningúna preparacion en hoteleria, se sienten imprvisados desde el check in. El servicio de restaurante malo, el desayuno incluido con cargo adicional es limitado.

Excelente ubicación e instalaciones. Desafortunadamente todo el staff aunque tienen ganas y hacen esfuerzos les hace falta capacitación, no tienen ningúna preparacion en hoteleria, se sienten imprvisados desde el check in. El servicio de restaurante malo, el desayuno incluido con cargo adicional es limitado.

10

John

20. jan. 2025

·

Overnattede 4 nætter

The room is small. With no window but beautifully and functionally furnished. Very comfortable. Service and food were excellent. A wonderful value hotel with a perfect location on the zocalo.

The room is small. With no window but beautifully and functionally furnished. Very comfortable. Service and food were excellent. A wonderful value hotel with a perfect location on the zocalo.

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10

Manuel

for 2 uger siden

·

Overnattede 1 nat

La ubicación excelente, el servicio de estacionamiento es magnífico, en pleno tráfico el personal resuelve muy bien, estuvimos en la terraza y el personal muy amable, por fuera el hotel se ve antiguo pero por dentro es muy moderno y bonito. Sin duda lo recomiendo,

La ubicación excelente, el servicio de estacionamiento es magnífico, en pleno tráfico el personal resuelve muy bien, estuvimos en la terraza y el personal muy amable, por fuera el hotel se ve antiguo pero por dentro es muy moderno y bonito. Sin duda lo recomiendo,

8

Roy

for 3 uger siden

·

Overnattede 1 nat

Excellent location. Rooftop bar is amazing with view and ambience.

Excellent location. Rooftop bar is amazing with view and ambience.

8

Francisco

25. aug. 2026

·

Overnattede 1 nat

La habitación muy cómoda y bonita, solo que demasiado pequeña. No hay espacios suficientes para colocar las cosas de viaje El restaurante bar de la terraza con una vista estupenda de la catedral. El servicio muy bueno y el ambiente muy agradable Hasta hubo mariachis El desayuno bueno aunque el servicio limitado por personal insuficiente para la cantidad de comensales. Es un punto a mejorar Si vuelvo a hospedarme elegiría una habitación más grande

La habitación muy cómoda y bonita, solo que demasiado pequeña. No hay espacios suficientes para colocar las cosas de viaje El restaurante bar de la terraza con una vista estupenda de la catedral. El servicio muy bueno y el ambiente muy agradable Hasta hubo mariachis El desayuno bueno aunque el servicio limitado por personal insuficiente para la cantidad de comensales. Es un punto a mejorar Si vuelvo a hospedarme elegiría una habitación más grande

10

Maricela

14. aug. 2026

·

Overnattede 9 nætter

Las instalaciones excelentes al igual que eltrsto del personal, una ubicación inmejorable.

Las instalaciones excelentes al igual que eltrsto del personal, una ubicación inmejorable.

10

Esther

13. aug. 2026

·

Overnattede 2 nætter

Really enjoyed our stay! It was right in the heart of things. Easy to love around, the room was very confortable and the staff was helpful

Really enjoyed our stay! It was right in the heart of things. Easy to love around, the room was very confortable and the staff was helpful

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oktober 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
				1 $92	2 $98	3 $109
4 $87	5 $93	6 $94	7 $97	8 $96	9 $99	10 $138
11 $96	12 $99	13 $94	14 $96	15 $103	16 $121	17 $117
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