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voco Royalty Puebla Downtown by IHG

From

96 $

/ Nacht

voco Royalty Puebla Downtown by IHG - Rezeption

voco Royalty Puebla Downtown by IHG - Zimmer

voco Royalty Puebla Downtown by IHG - Zimmer

voco Royalty Puebla Downtown by IHG - Rezeption

voco Royalty Puebla Downtown by IHG - Restaurant

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From

96 $

/ Nacht

Über diese Unterkunft

Nutz folgende Freizeiteinrichtung: Fitnessmöglichkeiten. Du kannst aber auch den schönen Ausblick von folgendem Punkt genießen: Dachterrasse. Zu den Highlights, die dieses Hotel im Kolonialstil bietet, gehören auch kostenloses WLAN und ein ...

Parkmöglichkeiten
Restaurant
Nichtraucher-Zimmer
Zimmerservice
Informationsschalter für Ausflüge
Chemische Reinigung

Standort

Portal Hidalgo 8, Av. Palafox y Mendoza, Puebla, Bundesstaat Puebla, Mexiko

Zócalo de Puebla (0.1 Meilen)

Iglesia de Santo Domingo (0.2 Meilen)

Palafoxiana-Bibliothek (0.2 Meilen)

Rosario-Kapelle (0.2 Meilen)

Kirche der Gesellschaft Jesu (0.2 Meilen)

Museo Bello (0.2 Meilen)

Weitere Informationen zum Ort

Zimmeroptionen

18

Premium-Zimmer, 1 Queen-Bett

Zimmerdetails

1 Doppelbett

Anzahl Schlafplätze 2

183 ft²

Klimaanlage

WLAN (kostenlos)

Eigenes Bad

12

Grand-Zimmer, 1 Queen-Bett

Zimmerdetails

1 Doppelbett

Anzahl Schlafplätze 2

215 ft²

Klimaanlage

WLAN (kostenlos)

Eigenes Bad

16

Suite, 2 Queen-Betten

Zimmerdetails

2 Doppelbetten

Anzahl Schlafplätze 3

377 ft²

Klimaanlage

WLAN (kostenlos)

Eigenes Bad

17

Suite, 1 King-Bett (Cathedral View)

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

409 ft²

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

19

Standardzimmer, 1 Doppelbett, Balkon (Cathedral View)

Zimmerdetails

1 Französisches Doppelbett

Anzahl Schlafplätze 2

151 ft²

Balkon

Klimaanlage

WLAN (kostenlos)

Eigenes Bad

14

Standardzimmer, 1 Queen-Bett

Zimmerdetails

1 Doppelbett

Anzahl Schlafplätze 2

129 ft²

Klimaanlage

WLAN (kostenlos)

Eigenes Bad

14

Standardzimmer, 1 Doppelbett

Zimmerdetails

1 Französisches Doppelbett

Anzahl Schlafplätze 2

140 ft²

Klimaanlage

WLAN (kostenlos)

Eigenes Bad

20

Suite, 1 King-Bett, Balkon (Cathedral View)

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

301 ft²

Balkon

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

8

Standardzimmer

Zimmerdetails

1 Einzelbett

Anzahl Schlafplätze 2

Klimaanlage

WLAN (kostenlos)

Eigenes Bad

22

Grand-Zimmer, 2 Queen-Betten, Balkon (Cathedral View)

Zimmerdetails

2 Doppelbetten

Anzahl Schlafplätze 3

291 ft²

Balkon

Klimaanlage

WLAN (kostenlos)

Eigenes Bad

14

Grand-Zimmer, 2 Doppelbetten

Zimmerdetails

2 Französische Doppelbetten

Anzahl Schlafplätze 3

280 ft²

Klimaanlage

WLAN (kostenlos)

Eigenes Bad

Gästebewertungen zu voco Royalty Puebla Downtown by IHG

8.7

Fantastisch

Basierend auf 400 verifizierten Bewertungen

Wer übernachtet hier?

Geschäftlich

6%

Paar

33%

Familie

24%

Gruppe

21%

Alleinreisende

12%

Was Gäste sagen

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Im voco Royalty Puebla Downtown by IHG loben Reisende die unschlagbare Lage direkt am Zócalo, das sehr freundliche Personal und die generell sauberen, gepflegten Innenräume. Einige Gäste bemängeln jedoch, dass viele Zimmer klein sind (teilweise ohne Fenster) und Straßen- oder Dachlärm den Aufenthalt beeinträchtigen kann.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

Was Gäste sagen

Im voco Royalty Puebla Downtown by IHG loben Reisende die unschlagbare Lage direkt am Zócalo, das sehr freundliche Personal und die generell sauberen, gepflegten Innenräume. Einige Gäste bemängeln jedoch, dass viele Zimmer klein sind (teilweise ohne Fenster) und Straßen- oder Dachlärm den Aufenthalt beeinträchtigen kann.

Die Dachterrasse und die Restaurants werden häufig für ihre Aussicht und Atmosphäre gelobt, obwohl einige Gäste über eine uneinheitliche Qualität des Essens oder des Services, gelegentlich laute Musik und Einschränkungen beim “inkludierten” Frühstück berichten. Mehrere Rezensenten erwähnen auch Kanalgerüche oder kleinere Reparaturarbeiten im Badezimmer, während der Check-in in der Regel schnell abläuft und das Personal bei der Anfahrt mit dem Auto im belebten, manchmal verkehrsberuhigten Zentrum behilflich ist. Insgesamt eignet sich das Hotel für Reisende, die die Energie eines historischen Platzes schätzen, auch wenn dies auf Kosten von mehr Platz und Ruhe geht.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Dachterrasse und die Restaurants vor Ort sind ein Highlight mit großartiger Aussicht auf die Kathedrale. Das Personal hilft bei der Parkplatzsuche und dem Valet-Service, obwohl Teile der Unterkunft renoviert wurden.

Ähnliche Gästebewertungen

8

CARLOS E

24. Sept. 2023

·

Aufenthalt am 1 Nacht

El hotel está en una ubicación excelente, sin embargo si vas en auto hay que considerar que los fines de semana cierran algunas calles, por lo que es mejor hablar al hotel para que alguien vaya por tu auto y lo estacione por ti. El servicio es excelente!

El hotel está en una ubicación excelente, sin embargo si vas en auto hay que considerar que los fines de semana cierran algunas calles, por lo que es mejor hablar al hotel para que alguien vaya por tu auto y lo estacione por ti. El servicio es excelente!

10

Vanessa

18. Sept. 2023

·

Aufenthalt am 2 Nächte

El hotel ha sido remodelado y quedo muuuy bonito, todos son amables y serviciales, volveria a hospedarme ahi, la ubicación excelente

El hotel ha sido remodelado y quedo muuuy bonito, todos son amables y serviciales, volveria a hospedarme ahi, la ubicación excelente

8

Elsa

28. März 2023

·

Aufenthalt am 1 Nacht

Chaming hotel with great location! It would be great to have access to nearby parking. There is remodeling going on at this time.

Chaming hotel with great location! It would be great to have access to nearby parking. There is remodeling going on at this time.

10

Yuchi

2. Sept. 2023

·

Aufenthalt am 4 Nächte

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

10

Jose Manuel

29. März 2025

·

Aufenthalt am 1 Nacht

Check in was super fast and easy. I had three rooms booked and at least two of the three we were able to go check in a bit earlier. The area is very lively so music and noise can be expected but it’s not that bad. The staff are super nice and helpful and the roof top restaurant was certainly a highlight! I’ll certainly be coming back.

Check in was super fast and easy. I had three rooms booked and at least two of the three we were able to go check in a bit earlier. The area is very lively so music and noise can be expected but it’s not that bad. The staff are super nice and helpful and the roof top restaurant was certainly a highlight! I’ll certainly be coming back.

10

Carol

13. Nov. 2023

·

Aufenthalt am 2 Nächte

Pros: Great location in the town square. Service was excellent. Roof-top restaurant has a beautiful view. indoor and outdoor dining. Ground floor restaurant (inside and outside) was very good with excellent service. Room was very clean and comfortable. Mattress very good. (Small rooms are updated and better than appear in photos.) Has room air-conditioner. Cons: Even with a room at the back of the hotel, the musicians on the ground floor could be heard at night. (They ended by 9:30-10:00.) Not a big deal, but the lobby is being renovated so nowhere to hang out - although the staff is accommodating with seats if you need them.

Pros: Great location in the town square. Service was excellent. Roof-top restaurant has a beautiful view. indoor and outdoor dining. Ground floor restaurant (inside and outside) was very good with excellent service. Room was very clean and comfortable. Mattress very good. (Small rooms are updated and better than appear in photos.) Has room air-conditioner. Cons: Even with a room at the back of the hotel, the musicians on the ground floor could be heard at night. (They ended by 9:30-10:00.) Not a big deal, but the lobby is being renovated so nowhere to hang out - although the staff is accommodating with seats if you need them.

10

claudia

2. Sept. 2025

·

Aufenthalt am 2 Nächte

The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location.

The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location.

10

Darrell

10. Nov. 2025

·

Aufenthalt am 2 Nächte

Waiting at the curb when we arrived and took our car to park and us to register. Staff was happy to help, and a lovely dinner at Hook Black.

Waiting at the curb when we arrived and took our car to park and us to register. Staff was happy to help, and a lovely dinner at Hook Black.

10

Jose

30. März 2025

·

Aufenthalt am 1 Nacht

Great property and impecable installation. Inconvenient to reach as traffic can be heavy but hotel staff is great at assisting with parking etc.

Great property and impecable installation. Inconvenient to reach as traffic can be heavy but hotel staff is great at assisting with parking etc.

6

Kasandra

3. Jan. 2023

·

Aufenthalt am 19.355 Nächte

No room service, this place is weird in that the have 2 restaurants yet cannot provide room service even though Expedia lists they have it. The bathrooms stink due to their sewer system. It’s awful. The front desk people are rude. The restaurant upstairs is highly overpriced and their food is rather flavorless, basic and low quality. The cleaning staff is great and they pay attention to detail. The hotel is very noisy due to them blasting music at the top restaurant into the late night. The rooftop restaraunt plays their music so loud at 7pm for no reason and it is uncomfortable to have dinner there with family as we have to shout to each-other. Over all, I would not stay here again. The balcony view was nice but it doesn’t make up for all the other issues.

No room service, this place is weird in that the have 2 restaurants yet cannot provide room service even though Expedia lists they have it. The bathrooms stink due to their sewer system. It’s awful. The front desk people are rude. The restaurant upstairs is highly overpriced and their food is rather flavorless, basic and low quality. The cleaning staff is great and they pay attention to detail. The hotel is very noisy due to them blasting music at the top restaurant into the late night. The rooftop restaraunt plays their music so loud at 7pm for no reason and it is uncomfortable to have dinner there with family as we have to shout to each-other. Over all, I would not stay here again. The balcony view was nice but it doesn’t make up for all the other issues.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Reinigung

Zimmer und Gemeinschaftsbereiche werden häufig als sehr sauber beschrieben. Wiederkehrende Berichte erwähnen Kanalgerüche in einigen Badezimmern und gelegentliche Versäumnisse, wie z. B. vergessene Gegenstände in Schubladen.

Ähnliche Gästebewertungen

10

Casandra

6. Jan. 2026

·

Aufenthalt am 1 Nacht

El personal es súper amable y las habitaciones están impecables

El personal es súper amable y las habitaciones están impecables

10

Jorge Enrique

7. Dez. 2024

·

Aufenthalt am 2 Nächte

Una estancia bastante cómoda y muy agradable. Excelente comida de su restaurante, muy rico mole. Su personal de atención en recepción y de restaurante muy bien. Nuestra próxima visita, seguramente aquí nos hospedaremos.

Una estancia bastante cómoda y muy agradable. Excelente comida de su restaurante, muy rico mole. Su personal de atención en recepción y de restaurante muy bien. Nuestra próxima visita, seguramente aquí nos hospedaremos.

10

yadira

6. Aug. 2023

·

Aufenthalt am 1 Nacht

Beautiful hotel right in the heart of the city. Very well decorated, clean and absolutely charming.

Beautiful hotel right in the heart of the city. Very well decorated, clean and absolutely charming.

2

IGNACIO

23. Juni 2025

·

Aufenthalt am 1 Nacht

La reservación incluía una botella de vino la cual nunca nos dieron, también me cobraron desayunos que nunca nos dieron. La regadera de la habitación (No. 217) no funcionaba y estaba sucia pues en los cajones encontramos botanas de los anteriores huéspedes.

La reservación incluía una botella de vino la cual nunca nos dieron, también me cobraron desayunos que nunca nos dieron. La regadera de la habitación (No. 217) no funcionaba y estaba sucia pues en los cajones encontramos botanas de los anteriores huéspedes.

10

emilio

22. Juni 2025

·

Aufenthalt am 2 Nächte

Great customer service, rooms very clean, great restaurant facilities.

Great customer service, rooms very clean, great restaurant facilities.

6

Alejandra

28. Sept. 2025

·

Aufenthalt am 2 Nächte

Hotel viejo, la primera noche con ruido por todas las ventanas a pesar de ser una habitación interna. La segunda noche nos cambiaron a una habitación mucho mejor, sin embargo, olía a cañería. La ubicación es excepcional, al lado de la Catedral. La atención también fue muy buena, sobretodo de quienes te reciben el auto y te llevan a la habitación. Revisando mi reserva, nunca nos dieron la botella de vino que habían mencionado.

Hotel viejo, la primera noche con ruido por todas las ventanas a pesar de ser una habitación interna. La segunda noche nos cambiaron a una habitación mucho mejor, sin embargo, olía a cañería. La ubicación es excepcional, al lado de la Catedral. La atención también fue muy buena, sobretodo de quienes te reciben el auto y te llevan a la habitación. Revisando mi reserva, nunca nos dieron la botella de vino que habían mencionado.

8

Ximena

26. Nov. 2025

·

Aufenthalt am 2 Nächte

El servicio estuvo excelente y mi estadía igual. Solo hubo un tema de que el baño de repente olía a drenaje. Pero de ahí en fuera muy bueno todo. Muy amables y muy rápido el servicio

El servicio estuvo excelente y mi estadía igual. Solo hubo un tema de que el baño de repente olía a drenaje. Pero de ahí en fuera muy bueno todo. Muy amables y muy rápido el servicio

10

Monica

6. Nov. 2025

·

Aufenthalt am 1 Nacht

hermosa habitación con frente a la catedral, amplia, cómoda, bien distribuida impecable limpieza

hermosa habitación con frente a la catedral, amplia, cómoda, bien distribuida impecable limpieza

10

Melissa

15. Feb. 2025

·

Aufenthalt am 2 Nächte

Staff were amazing and the area is ideal. So clean and able to sleep eventhough we were at the center.

Staff were amazing and the area is ideal. So clean and able to sleep eventhough we were at the center.

6

Alejandro

6. Sept. 2025

·

Aufenthalt am 3 Nächte

Desgraciadamente mi cuarto olía a caño debido a la lluvia y ni tenían ,"disponibilidad de moverme"

Desgraciadamente mi cuarto olía a caño debido a la lluvia y ni tenían ,"disponibilidad de moverme"

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Modern und komfortabel, aber oft klein, wobei einige Innenräume keine Fenster haben; einige Suiten und Zimmer mit Balkon sind geräumig und bieten Blick auf den Zócalo. Lärm kann vom Platz, der Lobby oder der Dachterrasse übertragen werden, obwohl einige Zimmer eine effektive Schalldämmung bieten.

Ähnliche Gästebewertungen

6

Diego

24. Feb. 2025

·

Aufenthalt am 4 Nächte

Rooms were tiny Bathroom could barely fit in the shower

Rooms were tiny Bathroom could barely fit in the shower

8

IRENE

29. Okt. 2025

·

Aufenthalt am 2 Nächte

En general todo muy bien pero al reservar no decía que no tendría ventanas la habitación. Por lo mismo nunca me volveré a hospedar alli ni utilizaré expedia por falta de info. Con ese dato la relación precio calidad no fue buena. Faltan ganchos en el baño para colgar toallas y el lavabo del baño no es práctico. Al labarse uno la cara toda el agua se sale.

En general todo muy bien pero al reservar no decía que no tendría ventanas la habitación. Por lo mismo nunca me volveré a hospedar alli ni utilizaré expedia por falta de info. Con ese dato la relación precio calidad no fue buena. Faltan ganchos en el baño para colgar toallas y el lavabo del baño no es práctico. Al labarse uno la cara toda el agua se sale.

4

Julia

27. Nov. 2023

·

I had two rooms for my family at this location . Both are small and there were no windows. Very few rooms have a view of Zocalo. One of our rooms had an extreme buzzing noise from the AC unit . Everything about this hotel was uncomfortable

I had two rooms for my family at this location . Both are small and there were no windows. Very few rooms have a view of Zocalo. One of our rooms had an extreme buzzing noise from the AC unit . Everything about this hotel was uncomfortable

10

David

17. Dez. 2025

·

Aufenthalt am 2 Nächte

Great location with very helpful and attentive staff. Room a bit smaller than usual, but comfortable and clean. Affordable breakfast buffet option but it may be better to have it at nearby places with local variety.

Great location with very helpful and attentive staff. Room a bit smaller than usual, but comfortable and clean. Affordable breakfast buffet option but it may be better to have it at nearby places with local variety.

10

Roberto

6. Nov. 2024

·

Aufenthalt am 3 Nächte

Very nice room with balcony

Very nice room with balcony

10

Yuchi

2. Sept. 2023

·

Aufenthalt am 4 Nächte

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

10

Yhessika

16. Nov. 2025

·

Aufenthalt am 1 Nacht

Room was good and clean. Bathroom a tad too small for my taste but perfect location for a quick visit in Puebla

Room was good and clean. Bathroom a tad too small for my taste but perfect location for a quick visit in Puebla

10

Terrence

5. Nov. 2023

·

Aufenthalt am 2 Nächte

This is a great spot in the Centro Histórico. Walkable to many cultural sites and adjacent to the Zocalo. Many great restaurants within walking distance. Despite being next to the plaza, the windows were soundproof. The room was very comfortable. I would choose this hotel again.

This is a great spot in the Centro Histórico. Walkable to many cultural sites and adjacent to the Zocalo. Many great restaurants within walking distance. Despite being next to the plaza, the windows were soundproof. The room was very comfortable. I would choose this hotel again.

6

Ben

27. Aug. 2023

·

Aufenthalt am 2 Nächte

Beautiful boutique hotel with best location in town across from the zocalo. Unfortunately we were given a room without an exterior window. The windows opened to an interior corridor. I made a request for a room with a view but none were available. The room was beautifully decorated but was too small for a desk or chair so I was forced to do my computer work on the bed. At this price I expect hotel rooms to have a desk and chair. We also had an issue with noise. Neither the door nor windows were soundproof. Noise from the lobby and restaurant interrupted our sleep.

Beautiful boutique hotel with best location in town across from the zocalo. Unfortunately we were given a room without an exterior window. The windows opened to an interior corridor. I made a request for a room with a view but none were available. The room was beautifully decorated but was too small for a desk or chair so I was forced to do my computer work on the bed. At this price I expect hotel rooms to have a desk and chair. We also had an issue with noise. Neither the door nor windows were soundproof. Noise from the lobby and restaurant interrupted our sleep.

8

Yolanda

25. Sept. 2025

·

Aufenthalt am 3 Nächte

I booked a balcony room but only got a view room. Restaurant above us was a bit noisy late at night. I wish they had a policy of being quiet when rearranging the furniture late at night and staff not wearing noisy heels.

I booked a balcony room but only got a view room. Restaurant above us was a bit noisy late at night. I wish they had a policy of being quiet when rearranging the furniture late at night and staff not wearing noisy heels.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Der Service wird durchweg als herzlich, aufmerksam und effizient gelobt, mit schnellem Check-in und hilfsbereiter Unterstützung durch das Gepäck- oder Valet-Personal. Einige Gäste berichten von einem uneinheitlichen Verhalten an der Rezeption, fehlenden versprochenen Leistungen oder gelegentlichen Problemen bei der Abrechnung und der Gepäckaufbewahrung.

Ähnliche Gästebewertungen

6

Maria

8. Sept. 2024

·

Aufenthalt am 1 Nacht

There is some personal very helpful but there is some of the them very unprofessional. The rooms are super small.

There is some personal very helpful but there is some of the them very unprofessional. The rooms are super small.

10

Banyan

22. Dez. 2024

·

Aufenthalt am 1 Nacht

Very helpful staff, super accommodating very clean attention to detail perfect location

Very helpful staff, super accommodating very clean attention to detail perfect location

6

Violeta

1. Aug. 2025

·

Aufenthalt am 2 Nächte

yo pague una tarifa con desayuno incluido sin embargo cuando tu tarifa ya trae el desayuno incluido el personal del restaurante te trata mal. no te ponen atencion, pides algo y se tardan horas en traerlo y lo hacen de mala gana

yo pague una tarifa con desayuno incluido sin embargo cuando tu tarifa ya trae el desayuno incluido el personal del restaurante te trata mal. no te ponen atencion, pides algo y se tardan horas en traerlo y lo hacen de mala gana

10

kamil

24. Feb. 2025

·

The staff service is absolutely fantastic! The amenities are great and all tourists attractions are walking distance! The morning receptionists who checked us in and out was so sweet and courteous and the gentleman who helped us with our bags was so helpful. The restaurant Hook has great views and the cocktails are amazing. The food wasn’t great, I order my steak Medium and it came out fully cooked and dry. Our server was awesome she was very attentive.

The staff service is absolutely fantastic! The amenities are great and all tourists attractions are walking distance! The morning receptionists who checked us in and out was so sweet and courteous and the gentleman who helped us with our bags was so helpful. The restaurant Hook has great views and the cocktails are amazing. The food wasn’t great, I order my steak Medium and it came out fully cooked and dry. Our server was awesome she was very attentive.

6

JOHN

4. Nov. 2023

·

Aufenthalt am 1 Nacht

Huge hotel room, awesome location! Luis the bellman was very cool during both stays. Other than that the people especially in the evenings seemed disinterested in making us feel welcome. Even though the makeshift front desk was right by the front door, some people wouldn’t even raise their heads as we walked in. It’s a very pretty hotel and the room was huge. Bathroom was nice with a huge shower , unfortunately with little water pressure. One evening when everything had closed already we bright tacos back to eat, and they looked at us weird when we asked to eat at a table in the already closed restaurant. Ivan was kind enough to take over the situation and even bring us silverware and napkins. Finally upon checkout, they inspected the room which we keep clean on our own, and found a washcloth that we told them had make up on it, and they charged us 100 pesos(6 dollars) Seems a little ridiculous to me and left a bad taste in my mouth! The receptionist was even rude about it. We enjoyed our stay but expect more warmth out of a nice hotel like this. Highly recommend a visit to puebla.

Huge hotel room, awesome location! Luis the bellman was very cool during both stays. Other than that the people especially in the evenings seemed disinterested in making us feel welcome. Even though the makeshift front desk was right by the front door, some people wouldn’t even raise their heads as we walked in. It’s a very pretty hotel and the room was huge. Bathroom was nice with a huge shower , unfortunately with little water pressure. One evening when everything had closed already we bright tacos back to eat, and they looked at us weird when we asked to eat at a table in the already closed restaurant. Ivan was kind enough to take over the situation and even bring us silverware and napkins. Finally upon checkout, they inspected the room which we keep clean on our own, and found a washcloth that we told them had make up on it, and they charged us 100 pesos(6 dollars) Seems a little ridiculous to me and left a bad taste in my mouth! The receptionist was even rude about it. We enjoyed our stay but expect more warmth out of a nice hotel like this. Highly recommend a visit to puebla.

2

IGNACIO

23. Juni 2025

·

Aufenthalt am 1 Nacht

La reservación incluía una botella de vino la cual nunca nos dieron, también me cobraron desayunos que nunca nos dieron. La regadera de la habitación (No. 217) no funcionaba y estaba sucia pues en los cajones encontramos botanas de los anteriores huéspedes.

La reservación incluía una botella de vino la cual nunca nos dieron, también me cobraron desayunos que nunca nos dieron. La regadera de la habitación (No. 217) no funcionaba y estaba sucia pues en los cajones encontramos botanas de los anteriores huéspedes.

10

Bryant

24. Aug. 2025

·

Aufenthalt am 1 Nacht

Very pleased staying at the hotel. Very clean. The locations is perfect. Check in was quick and easy

Very pleased staying at the hotel. Very clean. The locations is perfect. Check in was quick and easy

10

sindy

26. Juli 2024

·

Aufenthalt am 3 Nächte

Fue una estancia increíble!! Me gustó mucho el hotel, la atención del personal es maravillosa todos son muy amables!! Desde que llegas una sonrisa y una súper atención. Fui con mi familia y todos estuvimos muy bien atendidos. La comida es muy sabrosa. Recomiendo ampliamente el hotel Voco Royalty. Ah súper ubicado, pleno centro histórico, frente a la Catedral

Fue una estancia increíble!! Me gustó mucho el hotel, la atención del personal es maravillosa todos son muy amables!! Desde que llegas una sonrisa y una súper atención. Fui con mi familia y todos estuvimos muy bien atendidos. La comida es muy sabrosa. Recomiendo ampliamente el hotel Voco Royalty. Ah súper ubicado, pleno centro histórico, frente a la Catedral

10

Daniel Eduardo

23. Nov. 2025

·

Aufenthalt am 2 Nächte

Muy atentos buen servicio llegue mucho antes y me entregaron el cuarto sin problema

Muy atentos buen servicio llegue mucho antes y me entregaron el cuarto sin problema

6

Kota

17. Juni 2024

·

Aufenthalt am 1 Nacht

1. The wine has not been provided. 2. I asked staff to keep the bags until the departure. They broke the plates in our bags.

1. The wine has not been provided. 2. I asked staff to keep the bags until the departure. They broke the plates in our bags.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Hervorragende zentrale Lage direkt am Zócalo, fußläufig zu Sehenswürdigkeiten, Restaurants und Geschäften. Die lebhafte Umgebung kann Straßenaktivitäten und Wochenendbeschränkungen mit sich bringen, und einige Zimmer sind von Lärm vom Platz betroffen.

Ähnliche Gästebewertungen

10

Isidro

22. Juni 2025

·

Aufenthalt am 2 Nächte

Location

Location

10

David

17. Dez. 2025

·

Aufenthalt am 2 Nächte

Great location with very helpful and attentive staff. Room a bit smaller than usual, but comfortable and clean. Affordable breakfast buffet option but it may be better to have it at nearby places with local variety.

Great location with very helpful and attentive staff. Room a bit smaller than usual, but comfortable and clean. Affordable breakfast buffet option but it may be better to have it at nearby places with local variety.

10

Carolina

30. Dez. 2024

·

Aufenthalt am 1 Nacht

Great location, clean facility, nice staff.

Great location, clean facility, nice staff.

10

Yuchi

2. Sept. 2023

·

Aufenthalt am 4 Nächte

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

Stayed in the Junior Suite with the cathedral view for 4 nights, very spacious and comfortable, staff is extremely friendly and helpful. Hotel is beautiful, but it can get loud at night from the Zocalo, and the noise of chairs dragging around from the rooftop restaurant.

10

Edgar

21. Okt. 2025

·

Aufenthalt am 1 Nacht

Está frente a la Catedral, muy lindo

Está frente a la Catedral, muy lindo

10

claudia

2. Sept. 2025

·

Aufenthalt am 2 Nächte

The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location.

The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location.

10

Rafael

18. Dez. 2023

·

Aufenthalt am 5 Nächte

The property is top notch when it comes to location, cleanliness and staff. I would recommend this property to anyone who is traveling to Puebla. I will most certainly stay here again in the near future

The property is top notch when it comes to location, cleanliness and staff. I would recommend this property to anyone who is traveling to Puebla. I will most certainly stay here again in the near future

10

Terrence

5. Nov. 2023

·

Aufenthalt am 2 Nächte

This is a great spot in the Centro Histórico. Walkable to many cultural sites and adjacent to the Zocalo. Many great restaurants within walking distance. Despite being next to the plaza, the windows were soundproof. The room was very comfortable. I would choose this hotel again.

This is a great spot in the Centro Histórico. Walkable to many cultural sites and adjacent to the Zocalo. Many great restaurants within walking distance. Despite being next to the plaza, the windows were soundproof. The room was very comfortable. I would choose this hotel again.

10

janina

24. Okt. 2023

·

Aufenthalt am 1 Nacht

Location ,location, location. wonderful stay in the heart of beautiful Puebla.

Location ,location, location. wonderful stay in the heart of beautiful Puebla.

8

James

27. Okt. 2025

·

Aufenthalt am 1 Nacht

Hotel is perfectly located.

Hotel is perfectly located.

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Viele Gäste haben die schmackhaften Speisen, Cocktails und die Aussicht in den Restaurants auf dem Dach und im Erdgeschoss genossen, und einige lobten die enthaltenen Mahlzeiten. Andere fanden den Service langsam, die Frühstücksleistungen begrenzt, gelegentliche Qualitätsmängel und die Musik auf dem Dach zu laut.

Ähnliche Gästebewertungen

10

Jorge Enrique

7. Dez. 2024

·

Aufenthalt am 2 Nächte

Una estancia bastante cómoda y muy agradable. Excelente comida de su restaurante, muy rico mole. Su personal de atención en recepción y de restaurante muy bien. Nuestra próxima visita, seguramente aquí nos hospedaremos.

Una estancia bastante cómoda y muy agradable. Excelente comida de su restaurante, muy rico mole. Su personal de atención en recepción y de restaurante muy bien. Nuestra próxima visita, seguramente aquí nos hospedaremos.

8

Gerardo

31. Okt. 2024

·

Aufenthalt am 2 Nächte

El servicio del restaurante muy malo. En un desayuno traía cabello

El servicio del restaurante muy malo. En un desayuno traía cabello

10

Jasmine

27. Dez. 2024

·

Aufenthalt am 4 Nächte

Walkable to many tourist attractions. Staff was friendly and helpful. Included breakfast and dinner was amazing. Food was great and service was impeccable! Would stay again.

Walkable to many tourist attractions. Staff was friendly and helpful. Included breakfast and dinner was amazing. Food was great and service was impeccable! Would stay again.

10

Mario

25. März 2025

·

Aufenthalt am 1 Nacht

Todo excelente especialmente el cuarto muy cómodo algo pequeño pero muy bonito y el roof top con una vista excelente.

Todo excelente especialmente el cuarto muy cómodo algo pequeño pero muy bonito y el roof top con una vista excelente.

10

Jose Manuel

29. März 2025

·

Aufenthalt am 1 Nacht

Check in was super fast and easy. I had three rooms booked and at least two of the three we were able to go check in a bit earlier. The area is very lively so music and noise can be expected but it’s not that bad. The staff are super nice and helpful and the roof top restaurant was certainly a highlight! I’ll certainly be coming back.

Check in was super fast and easy. I had three rooms booked and at least two of the three we were able to go check in a bit earlier. The area is very lively so music and noise can be expected but it’s not that bad. The staff are super nice and helpful and the roof top restaurant was certainly a highlight! I’ll certainly be coming back.

10

kamil

24. Feb. 2025

·

The staff service is absolutely fantastic! The amenities are great and all tourists attractions are walking distance! The morning receptionists who checked us in and out was so sweet and courteous and the gentleman who helped us with our bags was so helpful. The restaurant Hook has great views and the cocktails are amazing. The food wasn’t great, I order my steak Medium and it came out fully cooked and dry. Our server was awesome she was very attentive.

The staff service is absolutely fantastic! The amenities are great and all tourists attractions are walking distance! The morning receptionists who checked us in and out was so sweet and courteous and the gentleman who helped us with our bags was so helpful. The restaurant Hook has great views and the cocktails are amazing. The food wasn’t great, I order my steak Medium and it came out fully cooked and dry. Our server was awesome she was very attentive.

10

Darrell

10. Nov. 2025

·

Aufenthalt am 2 Nächte

Waiting at the curb when we arrived and took our car to park and us to register. Staff was happy to help, and a lovely dinner at Hook Black.

Waiting at the curb when we arrived and took our car to park and us to register. Staff was happy to help, and a lovely dinner at Hook Black.

10

Sheri

4. Sept. 2023

·

Aufenthalt am 3 Nächte

Beautiful hotel in a great location. Staff are amazing. Excellent customer service. Both restaurants served great food. Will definitely be back here.

Beautiful hotel in a great location. Staff are amazing. Excellent customer service. Both restaurants served great food. Will definitely be back here.

6

ARMANDO

5. Nov. 2023

·

Aufenthalt am 2 Nächte

Excelente ubicación e instalaciones. Desafortunadamente todo el staff aunque tienen ganas y hacen esfuerzos les hace falta capacitación, no tienen ningúna preparacion en hoteleria, se sienten imprvisados desde el check in. El servicio de restaurante malo, el desayuno incluido con cargo adicional es limitado.

Excelente ubicación e instalaciones. Desafortunadamente todo el staff aunque tienen ganas y hacen esfuerzos les hace falta capacitación, no tienen ningúna preparacion en hoteleria, se sienten imprvisados desde el check in. El servicio de restaurante malo, el desayuno incluido con cargo adicional es limitado.

10

John

20. Jan. 2025

·

Aufenthalt am 4 Nächte

The room is small. With no window but beautifully and functionally furnished. Very comfortable. Service and food were excellent. A wonderful value hotel with a perfect location on the zocalo.

The room is small. With no window but beautifully and functionally furnished. Very comfortable. Service and food were excellent. A wonderful value hotel with a perfect location on the zocalo.

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

10

ILIANA

10. Nov. 2024

·

Aufenthalt am 1 Nacht

👍

👍

10

Manuel

vor 2 Wochen

·

Aufenthalt am 1 Nacht

La ubicación excelente, el servicio de estacionamiento es magnífico, en pleno tráfico el personal resuelve muy bien, estuvimos en la terraza y el personal muy amable, por fuera el hotel se ve antiguo pero por dentro es muy moderno y bonito. Sin duda lo recomiendo,

La ubicación excelente, el servicio de estacionamiento es magnífico, en pleno tráfico el personal resuelve muy bien, estuvimos en la terraza y el personal muy amable, por fuera el hotel se ve antiguo pero por dentro es muy moderno y bonito. Sin duda lo recomiendo,

8

Roy

vor 3 Wochen

·

Aufenthalt am 1 Nacht

Excellent location. Rooftop bar is amazing with view and ambience.

Excellent location. Rooftop bar is amazing with view and ambience.

8

Francisco

25. Aug. 2026

·

Aufenthalt am 1 Nacht

La habitación muy cómoda y bonita, solo que demasiado pequeña. No hay espacios suficientes para colocar las cosas de viaje El restaurante bar de la terraza con una vista estupenda de la catedral. El servicio muy bueno y el ambiente muy agradable Hasta hubo mariachis El desayuno bueno aunque el servicio limitado por personal insuficiente para la cantidad de comensales. Es un punto a mejorar Si vuelvo a hospedarme elegiría una habitación más grande

La habitación muy cómoda y bonita, solo que demasiado pequeña. No hay espacios suficientes para colocar las cosas de viaje El restaurante bar de la terraza con una vista estupenda de la catedral. El servicio muy bueno y el ambiente muy agradable Hasta hubo mariachis El desayuno bueno aunque el servicio limitado por personal insuficiente para la cantidad de comensales. Es un punto a mejorar Si vuelvo a hospedarme elegiría una habitación más grande

10

Maricela

14. Aug. 2026

·

Aufenthalt am 9 Nächte

Las instalaciones excelentes al igual que eltrsto del personal, una ubicación inmejorable.

Las instalaciones excelentes al igual que eltrsto del personal, una ubicación inmejorable.

Richtlinien der Unterkunft

Check-in-Anleitungen

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 23:59

Vor 12:00

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Sofortige KI-Antworten basieren auf den Informationen des Hotels.

Preise für kommende Reisedaten

Oktober 2026

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $91	2 $91	3 $109
4 $87	5 $52	6 $94	7 $97	8 $96	9 $99	10 $136
11 $97	12 $99	13 $94	14 $96	15 $113	16 $113	17 $119
18 $92	19 $99	20 $107	21	22	23	24
25 $93	26 $99	27 $105	28 $114	29 $138	30	31 $187

November 2026

Günstiger

Teurer

Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt. Der Tarif inklusive Abendessen umfasst das Abendessen für bis zu 2 Erwachsene, die ein Zimmer teilen. Für alle weiteren Gäste fällt eine Gebühr für das Abendessen an. Der Tarif inklusive Abendessen umfasst das Abendessen für bis zu 2 Erwachsene, die ein Zimmer teilen. Für alle weiteren Gäste fällt eine Gebühr für das Abendessen an.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Kreditkarten; Bargeld wird nicht akzeptiert.
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher ausgestattet
Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.

Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
In dieser Unterkunft sind keine Haustiere gestattet, auch keine ausgebildeten Tiere wie z. B. Blindenhunde.
Für die Parkplätze gilt eine maximale Fahrzeughöhe.

Aufpreis für das kontinentale Frühstück: ca. 250 MXN bis 400 MXN für Erwachsene und ca. 250 MXN bis 400 MXN für Kinder

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.