Haven Hotel
166 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
166 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Haven Hotel, les prix par nuit s'élèvent en moyenne à 108 $US pendant le mois le moins cher (avril) et à 253 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| avril | 108 $US |
| mai | 184 $US |
| juin | 196 $US |
| juillet | 253 $US |
| août | 249 $US |
| septembre | 166 $US |
| octobre | 122 $US |
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sept. · 166 $US
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Le plus cher : juillet (env. 253 $US)
Le moins cher : avril (env. 108 $US)
À propos de cet établissement
Les infrastructures de loisirs offertes par l'hébergement et comprennent notamment une piscine couverte, un sauna et une piscine extérieure en saison. Profitez-en !
Équipements
Les infrastructures de loisirs offertes par l'hébergement et comprennent notamment une piscine couverte, un sauna et une piscine extérieure en saison. Profitez-en !
Services de l'établissement
Les équipements et services proposés incluent une réception ouverte 24 h/24 et un ascenseur. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Les gourmands apprécieront les saveurs généreuses de The Point Restaurant, un restaurant gastronomique avec terrasse qui abrite un bar / salon pétillant et qui offre une belle vue sur la mer. Un petit déjeuner complet gratuit est servi tous les jours de 07 h 00 à 10 h 00.
Chambres
Choisissez une des 84 chambres dotées d'une télévision LCD. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes numériques. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un bureau et une cafetière ou une bouilloire.
Emplacement
Poole et ses environs ne manquent pas de choses à découvrir : Haven Hotel vous fait profiter d'un séjour au bord de la plage et se trouve à moins de 15 minutes en voiture de Port de Poole et Bournemouth International Centre. Cet hôtel au bord de la plage se trouve à 8,3 km de Plage de Bournemouth et à 22,3 km de Parc national de New Forest.
À proximité
Terminal Sandbanks Ferry(0.1 miles)
Plage de Sandbanks(0.3 miles)
Plage et réserve naturelle de Studland(0.3 miles)
Dorset National Landscape(0.3 miles)
Plage de Shell Bay(0.5 miles)
Plage de Canford Cliffs(1.3 miles)
Knoll Beach(1.9 miles)
Compton Acres(2.2 miles)
Plage de Branksome Chine(2.4 miles)
Plage de Branksome Dene(2.6 miles)
Plage Alum Chine(2.9 miles)
Plage de Studland South(3.7 miles)
Poole Park (parc)(3.7 miles)
Dorset and East Devon Coast(4.2 miles)
Rochers du vieil Harry(4.7 miles)
Aéroport principal le plus pratique pour rejoindre Haven Hotel : Aéroport international de Bournemouth (BOH)(11.6 miles)
Parking
Restaurant
Piscine
Chambres non-fumeurs
Centre d'affaires
Ménage
Emplacement
161 Banks Road, Sandbanks, Poole, Angleterre, Royaume-Uni
Terminal Sandbanks Ferry (0.1 miles)
Plage de Sandbanks (0.3 miles)
Plage et réserve naturelle de Studland (0.3 miles)
Dorset National Landscape (0.3 miles)
Plage de Shell Bay (0.5 miles)
Plage de Canford Cliffs (1.3 miles)
Avis des voyageurs
8.1
Très bien
Basé sur 1 746 avis vérifiés
Qui séjourne ici ?
Affaires
9%
Couples
55%
Familles
20%
Groupes
11%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les récents avis, l'hôtel Haven se distingue par son emplacement exceptionnel en bord de mer, offrant une vue imprenable sur le port et un accès facile à la chaîne de ferry, mais les opinions divergent quant aux chambres datées, à la qualité variable du service et à la constance de la restauration et des équipements.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les récents avis, l'hôtel Haven se distingue par son emplacement exceptionnel en bord de mer, offrant une vue imprenable sur le port et un accès facile à la chaîne de ferry, mais les opinions divergent quant aux chambres datées, à la qualité variable du service et à la constance de la restauration et des équipements.
Les clients soulignent la qualité du spa et des piscines et apprécient les terrasses, bien que des fermetures occasionnelles, de l'eau froide, des limitations d'accès aux ascenseurs et des bourdonnements mécaniques soient signalés. Les chambres varient, allant d'espaces agréables avec balcon à des chambres défraîchies ou très chaudes, dépourvues de climatisation, avec parfois du bruit, des vues décevantes ou des problèmes d'entretien tels que des jets de douche faibles ou des toilettes défectueuses. Un séjour ici est avant tout une question d'emplacement.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le spa, les piscines intérieure et extérieure, ainsi que les terrasses sont très appréciés, de même que l'accès direct à la plage. Certains avis signalent des fermetures occasionnelles de la piscine ou du spa, de l'eau froide ou des douches de spa en mauvais état, des problèmes d'accès ou des pannes d'ascenseur, des bourdonnements mécaniques et un manque de places de stationnement par moments.
Avis de voyageur à ce sujet
8
Nathan
29 août 2025
·
A séjourné 3 nuits
Where the hotel was situated was lovely with access to the private beach. The staff were a little slow and unattentive. The pool has a bar but for beer you have to walk to other end of the hotel which is very odd. Nice and clean and breakfast i cannot fault, would stay again.
Where the hotel was situated was lovely with access to the private beach. The staff were a little slow and unattentive. The pool has a bar but for beer you have to walk to other end of the hotel which is very odd. Nice and clean and breakfast i cannot fault, would stay again.
10
Paul
23 sept. 2025
·
A séjourné 1 nuit
Fantastic hotel, close to the chain ferry and bus services, beauitful sea veiws, on the beach amazing spa and out door heated pool, fantastic service, cant fault it, what a gem, also dog friendly
Fantastic hotel, close to the chain ferry and bus services, beauitful sea veiws, on the beach amazing spa and out door heated pool, fantastic service, cant fault it, what a gem, also dog friendly
2
Julie
16 juil. 2024
·
A séjourné 3 nuits
We arrived to a car park full and nowhere to park,hotel very dated and surrounding area very disappointing,also entrance to hotel very hard to find,I was unwell during stay and not eating,my husband was unable to order a sandwich or anything for his lunch as nothing available
We arrived to a car park full and nowhere to park,hotel very dated and surrounding area very disappointing,also entrance to hotel very hard to find,I was unwell during stay and not eating,my husband was unable to order a sandwich or anything for his lunch as nothing available
6
Paul
14 mai 2024
·
A séjourné 1 nuit
The Spa pools were cold and hot tub and outside pool closed without notice or explanation so no facilities Room was miles away from reception upstairs with no lift would be difficult for older guests which seem to predominate
The Spa pools were cold and hot tub and outside pool closed without notice or explanation so no facilities Room was miles away from reception upstairs with no lift would be difficult for older guests which seem to predominate
8
S
12 sept. 2024
·
A séjourné 4 nuits
Just a few days away, lovely hotel on a fantastic location. Room was really nice and spacious, the only thing that let it down was the water pressure (or lack of) so having showers was pretty useless. Made use of the pools etc which were heated so even when the weather was not great, managed to get some swim time in. Would definitely go back.
Just a few days away, lovely hotel on a fantastic location. Room was really nice and spacious, the only thing that let it down was the water pressure (or lack of) so having showers was pretty useless. Made use of the pools etc which were heated so even when the weather was not great, managed to get some swim time in. Would definitely go back.
8
Tracey
2 août 2023
·
A séjourné 2 nuits
Good value for money. Amazing location. The only downside during our stay was the fact that the indoor pool was out of action. I would stay there again.
Good value for money. Amazing location. The only downside during our stay was the fact that the indoor pool was out of action. I would stay there again.
8
William
11 sept. 2025
·
A séjourné 3 nuits
Nice veiws in lounge and restaurants. Dissapointed with no veiw from room.and problems a few times with lift not working
Nice veiws in lounge and restaurants. Dissapointed with no veiw from room.and problems a few times with lift not working
8
Tina
12 sept. 2024
·
A séjourné 2 nuits
Shame it is not made clear that one part of the hotel does not have access by lift. Very inconvenient and difficult for elderly residents.
Shame it is not made clear that one part of the hotel does not have access by lift. Very inconvenient and difficult for elderly residents.
10
Nigel
12 juin 2024
·
A séjourné 5 nuits
This is an iconic hotel and should be visited. Staff were helpful and usually have a smile for you. Our bedroom was generous and we had a wonderful view of the entrance to Poole harbour with an ever changing vista.The lounges and dining room also share that vista. Only two criticisms - the showers in the spa are dreadful and the evening service in the restaurant is slow. There are some external areas that look a bit tired but when you consider that the owners are planning to demolish the hotel to make way for 196 apartments it is not too surprising.- this would be a travesty and a destruction of Poole/Sandbanks heritage. Make sure you visit before this happens.
This is an iconic hotel and should be visited. Staff were helpful and usually have a smile for you. Our bedroom was generous and we had a wonderful view of the entrance to Poole harbour with an ever changing vista.The lounges and dining room also share that vista. Only two criticisms - the showers in the spa are dreadful and the evening service in the restaurant is slow. There are some external areas that look a bit tired but when you consider that the owners are planning to demolish the hotel to make way for 196 apartments it is not too surprising.- this would be a travesty and a destruction of Poole/Sandbanks heritage. Make sure you visit before this happens.
10
Diane
11 août 2025
·
A séjourné 1 nuit
Love this hotel ,perfect location right by the harbour and ferry to Swanage.Spa ,indoor and outdoor pool ,which leads to the beautiful beach Restaurant food and service is top class,with the best sea views.I don’t like going to places twice,but this hotel keeps drawing me back.
Love this hotel ,perfect location right by the harbour and ferry to Swanage.Spa ,indoor and outdoor pool ,which leads to the beautiful beach Restaurant food and service is top class,with the best sea views.I don’t like going to places twice,but this hotel keeps drawing me back.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé les chambres propres ou impeccables, mais des problèmes d'entretien et de propreté surviennent, notamment des jets de douche faibles, des toilettes bouchées ou sales, des équipements fissurés, et parfois du linge de lit ou de la verrerie sale.
Avis de voyageur à ce sujet
10
P A
3 nov. 2024
·
A séjourné 1 nuit
Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again
Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again
10
William
25 juin 2025
·
A séjourné 1 nuit
Only stayed 1 night, but a beautiful hotel, good comfortable clean room
Only stayed 1 night, but a beautiful hotel, good comfortable clean room
6
William
12 août 2024
·
A séjourné 1 nuit
great location, but our feeling is its an old tired hotel, we had basic room but was musty smelling and found dirty i had a dirty pillow cases, so had to sleep with one pillow, It was a very hot night, but window only open slightly, so no air, we did find a fan in cupboard, which helped. The beds are not very comfortable. Breakfast is self service, nothing to write home about, but adequate and you can eat outside with great views. Not great value for the money! but hopefully the better sea view rooms are better & cleaner.
great location, but our feeling is its an old tired hotel, we had basic room but was musty smelling and found dirty i had a dirty pillow cases, so had to sleep with one pillow, It was a very hot night, but window only open slightly, so no air, we did find a fan in cupboard, which helped. The beds are not very comfortable. Breakfast is self service, nothing to write home about, but adequate and you can eat outside with great views. Not great value for the money! but hopefully the better sea view rooms are better & cleaner.
8
Ian
15 août 2025
·
A séjourné 5 nuits
The toilet kept blocking up even when not being used.The maintenance guy came twice but as soon as he left it was blocked again.We had to use the ones downstsirs by the lift. The shower had no power at all absolutely useless. The bed had a spring sticking out on the left hand side. Had to ask for the coffee cups to be washed every breakfast. Hotel just neads a bit of T L C Hotel very nice pool etc perfect.
The toilet kept blocking up even when not being used.The maintenance guy came twice but as soon as he left it was blocked again.We had to use the ones downstsirs by the lift. The shower had no power at all absolutely useless. The bed had a spring sticking out on the left hand side. Had to ask for the coffee cups to be washed every breakfast. Hotel just neads a bit of T L C Hotel very nice pool etc perfect.
6
Peter
20 avr. 2025
·
A séjourné 3 nuits
Property had excellent sea views. Our room a deluxe double with sea views was only adequate. The toilet had not been cleaned properly and the flush was weak which meant we had to unplug it each time with a plunger. The room and entire hotel was tired and the bathroom in our room defintely requires a refit. The dining room in the evening lacked atmosphere and was cold. No heating was on in the communal areas. The restaurant at the sister Harbour Heights hotel was far superior and had more menu choices.
Property had excellent sea views. Our room a deluxe double with sea views was only adequate. The toilet had not been cleaned properly and the flush was weak which meant we had to unplug it each time with a plunger. The room and entire hotel was tired and the bathroom in our room defintely requires a refit. The dining room in the evening lacked atmosphere and was cold. No heating was on in the communal areas. The restaurant at the sister Harbour Heights hotel was far superior and had more menu choices.
8
Jan
13 juin 2025
·
A séjourné 4 nuits
Like the veiw from our balcony. When we arrived we found that we had a cracked basin in the bathroom.
Like the veiw from our balcony. When we arrived we found that we had a cracked basin in the bathroom.
10
Alison
4 août 2024
·
A séjourné 3 nuits
Stayed in a budget room. Very clean add comfortable. Good value for money. The terraces were lovely with fantastic views. Easy access to the beach .i hope this hotel stays on this site for many more years I would love to return.
Stayed in a budget room. Very clean add comfortable. Good value for money. The terraces were lovely with fantastic views. Easy access to the beach .i hope this hotel stays on this site for many more years I would love to return.
4
Michelle
7 mai 2024
·
A séjourné 1 nuit
Room needed updating was in room 300 shower not working, and taps of bath were sooo old hard to turn on, flush not the best, worked some times, not what I expected, the cost of basic room £211 expected better, dirty towel oldsie window, and dirty water glass
Room needed updating was in room 300 shower not working, and taps of bath were sooo old hard to turn on, flush not the best, worked some times, not what I expected, the cost of basic room £211 expected better, dirty towel oldsie window, and dirty water glass
10
Caroline
20 mai 2023
·
A séjourné 1 nuit
Beautifully located hotel with great terrace overlooking the sea. Room was spotless and well maintained with quality furniture.
Beautifully located hotel with great terrace overlooking the sea. Room was spotless and well maintained with quality furniture.
10
Jenny
24 août 2024
·
A séjourné 1 nuit
We stayed just one night but staff were very helpful and was lovely and clean
We stayed just one night but staff were very helpful and was lovely and clean
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres avec vue sur mer et balcon reçoivent de nombreux éloges, et certains clients trouvent les lits confortables. Cependant, le décor est souvent jugé dépassé, certaines chambres sont petites ou très chaudes et dépourvues de climatisation, et d'autres sont exposées au bruit ou n'offrent pas la vue attendue.
Avis de voyageur à ce sujet
8
Avril
13 juin 2025
·
A séjourné 2 nuits
It’s a lovely art deco style hotel in a great location. Lovely and light and airy with high ceilings and wide stairways and corridors. Access to a sandy beach and views to Knoll beach and Shell Bay on Purbeck. Right next to the chain ferry which is brilliant and gives you quick easy access to the above and Studland. We had a lovely room but it was on the third floor with no lift access to the third floor and a really long walk to get to it. It was also very hot with no air con. I had to ask for a fan and lighter bedding, which was delivered to the room. The staff were lovely and really helpful. Would recommend a stay here.
It’s a lovely art deco style hotel in a great location. Lovely and light and airy with high ceilings and wide stairways and corridors. Access to a sandy beach and views to Knoll beach and Shell Bay on Purbeck. Right next to the chain ferry which is brilliant and gives you quick easy access to the above and Studland. We had a lovely room but it was on the third floor with no lift access to the third floor and a really long walk to get to it. It was also very hot with no air con. I had to ask for a fan and lighter bedding, which was delivered to the room. The staff were lovely and really helpful. Would recommend a stay here.
6
C
5 août 2025
·
A séjourné 2 nuits
We booked a room that was discribed as a Economy Double Room, Courtyard View on your website, When we arrived the room had a view that was a waal a couple of feet away, see photo's. When I politely asked the reception if there was a room that had a courtyard view I was hold I had booked a budget room with no view, after showing them my booking discribing the room I was told this is what I booked. Rather than let it spoil my holiday I said "OK fine" and walked away, only to hear the receptonist who thought I couldn't hear say to her colleague 'What does he expect when he books a budget room'. This I found extremely disrespectful and returned to the reception to say I had heard what she said, the receptionist then got quite aggressive and said 'You have a room that you booked and we're not doing anything to get you another room' I tried not to let this spoil my stay at the Haven Hotel but unfortunately it did
We booked a room that was discribed as a Economy Double Room, Courtyard View on your website, When we arrived the room had a view that was a waal a couple of feet away, see photo's. When I politely asked the reception if there was a room that had a courtyard view I was hold I had booked a budget room with no view, after showing them my booking discribing the room I was told this is what I booked. Rather than let it spoil my holiday I said "OK fine" and walked away, only to hear the receptonist who thought I couldn't hear say to her colleague 'What does he expect when he books a budget room'. This I found extremely disrespectful and returned to the reception to say I had heard what she said, the receptionist then got quite aggressive and said 'You have a room that you booked and we're not doing anything to get you another room' I tried not to let this spoil my stay at the Haven Hotel but unfortunately it did
10
Julie
18 juin 2025
·
A séjourné 1 nuit
Lovely hotel, lovely room and balcony.
Lovely hotel, lovely room and balcony.
8
James
24 juin 2024
·
A séjourné 1 nuit
Traditional style hotel with amazing views particularly from our room with a large balcony and views of the harbour and its islands. A hotel which we understand may be gone in a few years making way for a new development which will be a shame but with land prices in this vicinity what else would you expect, polite staff, clean and comfortable room although I’m not a fan of over bath showers but it did its job ! Breakfast very good with plenty to choose from, continental or a full English with everything in between. Would I stay again, yes I would, enough said !
Traditional style hotel with amazing views particularly from our room with a large balcony and views of the harbour and its islands. A hotel which we understand may be gone in a few years making way for a new development which will be a shame but with land prices in this vicinity what else would you expect, polite staff, clean and comfortable room although I’m not a fan of over bath showers but it did its job ! Breakfast very good with plenty to choose from, continental or a full English with everything in between. Would I stay again, yes I would, enough said !
10
Derek
23 janv. 2023
·
A séjourné 1 nuit
A great place to stay, room with sea view was wonderful. Staff friendly, courteous, and competent. Great location too.
A great place to stay, room with sea view was wonderful. Staff friendly, courteous, and competent. Great location too.
6
Mark
23 juin 2025
·
A séjourné 1 nuit
Value for money isn’t great. The rooms were tired and outdated. No view from our room window and no air conditioning so the room becomes an expensive sweat box. They could well do with putting some money back into this hotel as overall it looks tired. The breakfast was okish. Nothing special that you wouldn’t get from a Premier Inn. The views once in the lounge are lovely so I guess this is what you’re paying for. Overall I give it an average score because there was nothing special which for the price was disappointing. Spend some of the profits on the building and it may improve the score.
Value for money isn’t great. The rooms were tired and outdated. No view from our room window and no air conditioning so the room becomes an expensive sweat box. They could well do with putting some money back into this hotel as overall it looks tired. The breakfast was okish. Nothing special that you wouldn’t get from a Premier Inn. The views once in the lounge are lovely so I guess this is what you’re paying for. Overall I give it an average score because there was nothing special which for the price was disappointing. Spend some of the profits on the building and it may improve the score.
10
Kate
8 juin 2025
·
A séjourné 2 nuits
3rd floor room had a stunning view !
3rd floor room had a stunning view !
4
Sue
3 juil. 2023
·
A séjourné 1 nuit
The hotel is actually quite nice, the restaurant, food and drinks are good and the view is amazing. Just DO NOT stay in the 'dungeon room' as we nicked named it. For those booking with a 3rd party organisation, they automatically put you in the worst room, no natural light except windows that open onto the hotel air conditioning plant which roars all night. They know this is a bad 'dungeon room' and if you book direct with them they automatically offer you a free upgraded room. Very disappointing - this room should be used as a store room NOT A GUEST BEDROOM. Although the room was clean and bed comfortable - think about it - people need to have fresh air and even if it is a view of the carpark it has to be better than a brick wall and air con plant roaring all night long!!!!
The hotel is actually quite nice, the restaurant, food and drinks are good and the view is amazing. Just DO NOT stay in the 'dungeon room' as we nicked named it. For those booking with a 3rd party organisation, they automatically put you in the worst room, no natural light except windows that open onto the hotel air conditioning plant which roars all night. They know this is a bad 'dungeon room' and if you book direct with them they automatically offer you a free upgraded room. Very disappointing - this room should be used as a store room NOT A GUEST BEDROOM. Although the room was clean and bed comfortable - think about it - people need to have fresh air and even if it is a view of the carpark it has to be better than a brick wall and air con plant roaring all night long!!!!
10
Charlie
26 juin 2023
·
A séjourné 2 nuits
Rooms were lovely and tidy and comfortable very clean. Seaview room was amazing tea coffee facilities were good in the room and the reception was good when we asked for more milk. We ate at the restaurant. The food was really lovely and the bar was great atmosphere lovely and chilled
Rooms were lovely and tidy and comfortable very clean. Seaview room was amazing tea coffee facilities were good in the room and the reception was good when we asked for more milk. We ate at the restaurant. The food was really lovely and the bar was great atmosphere lovely and chilled
6
Yngve
10 août 2025
·
A séjourné 1 nuit
Beautifully located but extremely dated hotel. The room felt like a nursing home. There was zero water pressure in the shower. The breakfast was quite poor. Everything felt cheap and dated
Beautifully located but extremely dated hotel. The room felt like a nursing home. There was zero water pressure in the shower. The breakfast was quite poor. Everything felt cheap and dated
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
De nombreux clients trouvent le personnel aimable et serviable, avec un service exceptionnel et un enregistrement rapide. Cependant, le rythme et le professionnalisme du service varient, avec des signalements de service lent ou inattentif au restaurant/bar et des interactions désagréables ou peu serviables à la réception.
Avis de voyageur à ce sujet
8
Tracey
19 août 2025
·
A séjourné 3 nuits
We had a balcony room, overlooking the sea and harbour , view and location was excellent, hotel very tired , could be magnificent, and obviously as been in the past , staff very hit and miss, reception staff was lovely, restaurant staff was lacking , was going to have dinner one night in the hotel , so stood waiting to be seated , staff did acknowledge we was there , but kept us waiting that long we ended up eating out , I would understand, if they had been very busy ,but they really wasn’t.i also don’t understand there dress code , very shabby, faded jeans , track suit bottoms t shirts not a very professional look for staff , and that carried through with there lack of service, menu could have been a lot better, Pool and spa staff was lovely , outside drinks bar was added bonus
We had a balcony room, overlooking the sea and harbour , view and location was excellent, hotel very tired , could be magnificent, and obviously as been in the past , staff very hit and miss, reception staff was lovely, restaurant staff was lacking , was going to have dinner one night in the hotel , so stood waiting to be seated , staff did acknowledge we was there , but kept us waiting that long we ended up eating out , I would understand, if they had been very busy ,but they really wasn’t.i also don’t understand there dress code , very shabby, faded jeans , track suit bottoms t shirts not a very professional look for staff , and that carried through with there lack of service, menu could have been a lot better, Pool and spa staff was lovely , outside drinks bar was added bonus
10
P A
3 nov. 2024
·
A séjourné 1 nuit
Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again
Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again
2
Arunee
12 juil. 2025
·
A séjourné 1 nuit
We booked room a year in advance for Sandpolo. We get there hour early(about 2 pm ish), so get told room not ready yet, said to us have to wait for room to be ready at 3 pm. (My mum and my sister already got their room and they get there about 1 pm!) So it’s fine, we went to bar to have drink waiting for room at 3 pm. Went to check at 3 pm and get told room still not ready! Will be another half hour! And we not happy about it as already told them we need to go to Sandpolo by 4 pm! We need to shower and get change etc. reception told us that we can go to get ready at Spa changing room and nothing she can do about it!!! Seriously we paid nearly £300 per room and she want y us to go shower and get ready for Sandpolo in changing room!! We are really disappointed so much. As hotel us not cheap hotel, but service is very low level! By 3.15 pm, reception still said nothing else she can do! She will asked if cleaner can get room done in 5 min!! ( which is should be like that before 3 pm check in!) So we get room about 3.20 pm! Oh she did offer refund 20% to us but we not ok with that. We need our room to be ready by time!Walked in to room 113, all we smell is worse cleaner armpits!! I know they rushing to clean room but those smell should never let customers experience when stay!! It was really bad and both feel sick in toilet !! Our room had only 2 small top window that can open! So have to hurry get change and leave room! End up with we got no time to shower and get ready proper
We booked room a year in advance for Sandpolo. We get there hour early(about 2 pm ish), so get told room not ready yet, said to us have to wait for room to be ready at 3 pm. (My mum and my sister already got their room and they get there about 1 pm!) So it’s fine, we went to bar to have drink waiting for room at 3 pm. Went to check at 3 pm and get told room still not ready! Will be another half hour! And we not happy about it as already told them we need to go to Sandpolo by 4 pm! We need to shower and get change etc. reception told us that we can go to get ready at Spa changing room and nothing she can do about it!!! Seriously we paid nearly £300 per room and she want y us to go shower and get ready for Sandpolo in changing room!! We are really disappointed so much. As hotel us not cheap hotel, but service is very low level! By 3.15 pm, reception still said nothing else she can do! She will asked if cleaner can get room done in 5 min!! ( which is should be like that before 3 pm check in!) So we get room about 3.20 pm! Oh she did offer refund 20% to us but we not ok with that. We need our room to be ready by time!Walked in to room 113, all we smell is worse cleaner armpits!! I know they rushing to clean room but those smell should never let customers experience when stay!! It was really bad and both feel sick in toilet !! Our room had only 2 small top window that can open! So have to hurry get change and leave room! End up with we got no time to shower and get ready proper
10
Robert
30 mai 2024
·
A séjourné 4 nuits
All very good. Staff were exceptionally friendly. Breakfast first class and the restaurant very professional.
All very good. Staff were exceptionally friendly. Breakfast first class and the restaurant very professional.
8
John
13 oct. 2024
·
A séjourné 1 nuit
The location is the reason we stayed here. Right next to the beach where we could just chill. Room was comfortable and as expected. The building is dated The evening bar staff were distracted by their mobile phones & their service was appalling. Training needs to be given to make the customer experience better. We did eat an evening meal there-won’t so it again, food wasn’t great, too slow to receive the food (olives and bread took over 20mins to arrive). Charged us a 10% service charge which we weren’t aware of until after we’d paid….as service was poor I asked for it to be refunded. Breakfast staff were friendly very helpful and seemed to be happy to be there.
The location is the reason we stayed here. Right next to the beach where we could just chill. Room was comfortable and as expected. The building is dated The evening bar staff were distracted by their mobile phones & their service was appalling. Training needs to be given to make the customer experience better. We did eat an evening meal there-won’t so it again, food wasn’t great, too slow to receive the food (olives and bread took over 20mins to arrive). Charged us a 10% service charge which we weren’t aware of until after we’d paid….as service was poor I asked for it to be refunded. Breakfast staff were friendly very helpful and seemed to be happy to be there.
4
Anna
26 juin 2024
·
A séjourné 1 nuit
Poor customer service from the unhelpful receptionist when I checked in that bordered on rude.
Poor customer service from the unhelpful receptionist when I checked in that bordered on rude.
8
Sarah
25 juin 2024
·
A séjourné 1 nuit
I love the location of this hotel, very special. The staff were friendly & helpful, but it seemed they were a little overwhelmed, not enough of them in. Also the bar ran out of some stocks of pineapple juice & limes used in some of the cocktails, that shouldn't happen.
I love the location of this hotel, very special. The staff were friendly & helpful, but it seemed they were a little overwhelmed, not enough of them in. Also the bar ran out of some stocks of pineapple juice & limes used in some of the cocktails, that shouldn't happen.
10
T
2 juil. 2024
·
A séjourné 2 nuits
There was a slight hiccup with my room, but they very kindly sorted it out. As ever the stay was lovely, I just need to let them know of my difficulties with stairs, which is why I was moved to nearer the lift. Great service by everyone.
There was a slight hiccup with my room, but they very kindly sorted it out. As ever the stay was lovely, I just need to let them know of my difficulties with stairs, which is why I was moved to nearer the lift. Great service by everyone.
8
Judith
30 sept. 2025
·
A séjourné 3 nuits
Sea view wonderful! Staff slow to respond and sometimes forgot about us in the restaurant or not in reception when required which was disappointing. Lady in reception on the phone for ages this morning when we wanted to check out so we gave up and left our key cards on the desk. Not good!!
Sea view wonderful! Staff slow to respond and sometimes forgot about us in the restaurant or not in reception when required which was disappointing. Lady in reception on the phone for ages this morning when we wanted to check out so we gave up and left our key cards on the desk. Not good!!
10
Jayne
12 sept. 2025
·
A séjourné 1 nuit
Absolutely beautiful area. Good place to stay to explore the area. Restaurant excellent, all staff friendly. Would stay again. Really comfy bed.
Absolutely beautiful area. Good place to stay to explore the area. Restaurant excellent, all staff friendly. Would stay again. Really comfy bed.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé en bord de mer, à l'embouchure de Poole Harbour, à côté de la chaîne de ferry, avec une vue large sur la mer et un accès facile à Sandbanks ; idéal pour des excursions à Studland, Swanage, Poole et Bournemouth.
Avis de voyageur à ce sujet
8
Avril
13 juin 2025
·
A séjourné 2 nuits
It’s a lovely art deco style hotel in a great location. Lovely and light and airy with high ceilings and wide stairways and corridors. Access to a sandy beach and views to Knoll beach and Shell Bay on Purbeck. Right next to the chain ferry which is brilliant and gives you quick easy access to the above and Studland. We had a lovely room but it was on the third floor with no lift access to the third floor and a really long walk to get to it. It was also very hot with no air con. I had to ask for a fan and lighter bedding, which was delivered to the room. The staff were lovely and really helpful. Would recommend a stay here.
It’s a lovely art deco style hotel in a great location. Lovely and light and airy with high ceilings and wide stairways and corridors. Access to a sandy beach and views to Knoll beach and Shell Bay on Purbeck. Right next to the chain ferry which is brilliant and gives you quick easy access to the above and Studland. We had a lovely room but it was on the third floor with no lift access to the third floor and a really long walk to get to it. It was also very hot with no air con. I had to ask for a fan and lighter bedding, which was delivered to the room. The staff were lovely and really helpful. Would recommend a stay here.
10
Barry
11 oct. 2025
·
A séjourné 1 nuit
Great location, great breakfast, comfortable bed
Great location, great breakfast, comfortable bed
10
Daniel
22 juin 2025
·
A séjourné 1 nuit
Lovely hotel right next to the chain ferry Will definatly stay again
Lovely hotel right next to the chain ferry Will definatly stay again
8
Rebecca
27 juin 2025
·
A séjourné 5 nuits
We had a pleasant stay at the Haven; the room was quiet and all the staff were friendly and helpful. The location is great for the ferry and a short drive to Poole and Bournemouth.
We had a pleasant stay at the Haven; the room was quiet and all the staff were friendly and helpful. The location is great for the ferry and a short drive to Poole and Bournemouth.
10
Geoffrey James
12 oct. 2025
·
A séjourné 5 nuits
Excellent Location, Scenery.
Excellent Location, Scenery.
8
Darren
3 sept. 2025
·
A séjourné 1 nuit
The location is stunning, watching the chain link ferry going backwards and forwards
The location is stunning, watching the chain link ferry going backwards and forwards
8
David
24 juin 2023
·
A séjourné 3 nuits
Had three nights B&B Location is amazing with boats ships going past all day right by the beach and Ferry. The hotel looks a bit tired in places. The front would look a lot nicer with a few flowers in the pots. Breakfast was fine normal hotel fare. Dinner was fine although a bit pricey .Went to sister hotels for Italian and Chinese Better value. Would return to hotel due to location but would like a balcony in what was superb weather
Had three nights B&B Location is amazing with boats ships going past all day right by the beach and Ferry. The hotel looks a bit tired in places. The front would look a lot nicer with a few flowers in the pots. Breakfast was fine normal hotel fare. Dinner was fine although a bit pricey .Went to sister hotels for Italian and Chinese Better value. Would return to hotel due to location but would like a balcony in what was superb weather
10
Diane
11 août 2025
·
A séjourné 1 nuit
Love this hotel ,perfect location right by the harbour and ferry to Swanage.Spa ,indoor and outdoor pool ,which leads to the beautiful beach Restaurant food and service is top class,with the best sea views.I don’t like going to places twice,but this hotel keeps drawing me back.
Love this hotel ,perfect location right by the harbour and ferry to Swanage.Spa ,indoor and outdoor pool ,which leads to the beautiful beach Restaurant food and service is top class,with the best sea views.I don’t like going to places twice,but this hotel keeps drawing me back.
8
Chris
8 sept. 2025
·
A séjourné 3 nuits
We liked where the hotel was situated on the beach at sandbanks
We liked where the hotel was situated on the beach at sandbanks
8
Nick
24 sept. 2025
·
A séjourné 4 nuits
Superb location
Superb location
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est fréquemment salué pour sa variété et sa vue, bien que certains aient trouvé les plats tièdes ou médiocres. Les expériences au dîner et au bar sont mitigées, avec des menus limités, un service lent et une qualité de nourriture ou de cocktails inégale.
Avis de voyageur à ce sujet
10
Peter
22 juin 2024
·
A séjourné 2 nuits
Location location lication. This is a lovely hotel with helpful staff and great food. The beakfast buffet is amazing. Everything is good quality. What sets it aside from other high quality hotels is the location. It's like being on a ship. The sea views are fantastic. This is the best hotel I've stayed in and I've stayed in a few!
Location location lication. This is a lovely hotel with helpful staff and great food. The beakfast buffet is amazing. Everything is good quality. What sets it aside from other high quality hotels is the location. It's like being on a ship. The sea views are fantastic. This is the best hotel I've stayed in and I've stayed in a few!
10
Robert
30 mai 2024
·
A séjourné 4 nuits
All very good. Staff were exceptionally friendly. Breakfast first class and the restaurant very professional.
All very good. Staff were exceptionally friendly. Breakfast first class and the restaurant very professional.
8
John
13 oct. 2024
·
A séjourné 1 nuit
The location is the reason we stayed here. Right next to the beach where we could just chill. Room was comfortable and as expected. The building is dated The evening bar staff were distracted by their mobile phones & their service was appalling. Training needs to be given to make the customer experience better. We did eat an evening meal there-won’t so it again, food wasn’t great, too slow to receive the food (olives and bread took over 20mins to arrive). Charged us a 10% service charge which we weren’t aware of until after we’d paid….as service was poor I asked for it to be refunded. Breakfast staff were friendly very helpful and seemed to be happy to be there.
The location is the reason we stayed here. Right next to the beach where we could just chill. Room was comfortable and as expected. The building is dated The evening bar staff were distracted by their mobile phones & their service was appalling. Training needs to be given to make the customer experience better. We did eat an evening meal there-won’t so it again, food wasn’t great, too slow to receive the food (olives and bread took over 20mins to arrive). Charged us a 10% service charge which we weren’t aware of until after we’d paid….as service was poor I asked for it to be refunded. Breakfast staff were friendly very helpful and seemed to be happy to be there.
8
Trevor
10 sept. 2024
·
A séjourné 4 nuits
Very enjoyable, hotel breakfasts good, hotel dinner choices poor, harbour heights Chinese meal excellent.
Very enjoyable, hotel breakfasts good, hotel dinner choices poor, harbour heights Chinese meal excellent.
6
Maiken
7 juil. 2024
·
A séjourné 2 nuits
The location is superb and the spa and pool facilities good, however the hotel service was unprofess ional with untrained staff. Furthermore the bar cocktails were appalling and there were no nibbles available.
The location is superb and the spa and pool facilities good, however the hotel service was unprofess ional with untrained staff. Furthermore the bar cocktails were appalling and there were no nibbles available.
10
sue
20 août 2025
·
A séjourné 2 nuits
Fabulous location on the beach. Lovely menu with vegan options that's not the usual burger and chips then sorbet.
Fabulous location on the beach. Lovely menu with vegan options that's not the usual burger and chips then sorbet.
8
June
7 oct. 2023
·
A séjourné 4 nuits
We booked a deluxe room and expected a full sea view and balcony but we’re put in a side room. Breakfast was fine but choice at dinner was quite poor
We booked a deluxe room and expected a full sea view and balcony but we’re put in a side room. Breakfast was fine but choice at dinner was quite poor
6
Yngve
10 août 2025
·
A séjourné 1 nuit
Beautifully located but extremely dated hotel. The room felt like a nursing home. There was zero water pressure in the shower. The breakfast was quite poor. Everything felt cheap and dated
Beautifully located but extremely dated hotel. The room felt like a nursing home. There was zero water pressure in the shower. The breakfast was quite poor. Everything felt cheap and dated
10
Claire
22 juil. 2024
·
A séjourné 3 nuits
Had the most wonderful time. Also had a meal in the hotel restaurant absolutely beautiful food and incredible service. Perfect location. Cannot wait to go back :)
Had the most wonderful time. Also had a meal in the hotel restaurant absolutely beautiful food and incredible service. Perfect location. Cannot wait to go back :)
10
Pam
27 juin 2025
·
A séjourné 2 nuits
It was 5 star apart from the breakfast hot food bar does not keep food hot enough. Cold eggs are not nice , apart from the temperature of hot food I cannot fault the breakfast. Fabulous array of hot (tepid) and cold food.
It was 5 star apart from the breakfast hot food bar does not keep food hot enough. Cold eggs are not nice , apart from the temperature of hot food I cannot fault the breakfast. Fabulous array of hot (tepid) and cold food.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
6
Luc
21 juil. 2024
·
A séjourné 1 nuit
Ceci est une erreur de votre site Expédia et le moteur de recherche qui nous a placé dans le mauvais pays et j’attends toujours mon remboursement de 521.26 $. Je suis très déçu des délais et du temps aussi que j’ai perdu pour vous appeler et pour attendre plus de 1h au téléphone pour me faire dire que je n’aurais pas mon argent dans l journée pour réserver ailleurs. J’espère que ce sera réglé dans le 24 à 48 heure comme discuter avec vous. Je demande un sérieux dédommagement rapide. Merci d’avance Luc Dubreuil
Ceci est une erreur de votre site Expédia et le moteur de recherche qui nous a placé dans le mauvais pays et j’attends toujours mon remboursement de 521.26 $. Je suis très déçu des délais et du temps aussi que j’ai perdu pour vous appeler et pour attendre plus de 1h au téléphone pour me faire dire que je n’aurais pas mon argent dans l journée pour réserver ailleurs. J’espère que ce sera réglé dans le 24 à 48 heure comme discuter avec vous. Je demande un sérieux dédommagement rapide. Merci d’avance Luc Dubreuil
8
Darren
16 juil. 2022
·
A séjourné 2 nuits
.
.
10
Joanne
il y a 3 semaines
·
A séjourné 3 nuits
.
.
10
Kelly
il y a 3 semaines
·
A séjourné 2 nuits
Best weekend ever. Brilliant location and views. Will definitely be returning.
Best weekend ever. Brilliant location and views. Will definitely be returning.
6
david
5 août 2026
·
A séjourné 2 nuits
Room was tired looking. Not the cleanest room, but ok. The beds were ok but could be updated. The hotel is tired looking, but location is excellent and the views are one of the best.
Room was tired looking. Not the cleanest room, but ok. The beds were ok but could be updated. The hotel is tired looking, but location is excellent and the views are one of the best.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-04: 375.65151252441404USD
- 2026-09-05: NO DATA
- 2026-09-06: 174.9422724822998USD
- 2026-09-07: 189.6579172180176USD
- 2026-09-08: 345.9668756652832USD
- 2026-09-09: 330.09140814819335USD
- 2026-09-10: 206.51737422180176USD
- 2026-09-11: 398.71934508666993USD
- 2026-09-12: 331.623862121582USD
- 2026-09-13: 191.5104756866455USD
- 2026-09-14: 190.94630989990233USD
- 2026-09-15: 316.406041607666USD
- 2026-09-16: 315.5778423339844USD
- 2026-09-17: 296.4852918548584USD
- 2026-09-18: 318.7949075744629USD
- 2026-09-19: 335.18731292724607USD
- 2026-09-20: 159.32135741882325USD
- 2026-09-21: 174.48542844848632USD
- 2026-09-22: 162.67750144348145USD
- 2026-09-23: 162.31537913513182USD
- 2026-09-24: 161.1214423553467USD
- 2026-09-25: 190.20370574951173USD
- 2026-09-26: 329.01836783447266USD
- 2026-09-27: 157.99621022644044USD
- 2026-09-28: 160.5205397796631USD
- 2026-09-29: 157.39530765075685USD
- 2026-09-30: 161.19229314270018USD
- 2026-10-01: 144.1281521484375USD
- 2026-10-02: 158.99072631835938USD
- 2026-10-03: 174.42248147583007USD
- 2026-10-04: 144.63458996124268USD
- 2026-10-05: 144.33282727813722USD
- 2026-10-06: 211.6500157897949USD
- 2026-10-07: 140.29179821624757USD
- 2026-10-08: 139.10572980804443USD
- 2026-10-09: 161.84568697204588USD
- 2026-10-10: 161.22910081787109USD
- 2026-10-11: 140.04298754730223USD
- 2026-10-12: 143.61121431274415USD
- 2026-10-13: 143.36806568145752USD
- 2026-10-14: 144.68444956359863USD
- 2026-10-15: 143.17816147003174USD
- 2026-10-16: 162.21567765197753USD
- 2026-10-17: 162.03461649780274USD
- 2026-10-18: 144.513888432312USD
- 2026-10-19: 139.98216716156006USD
- 2026-10-20: 145.6632111907959USD
- 2026-10-21: 140.46449479522704USD
- 2026-10-22: 143.36806568145752USD
- 2026-10-23: 161.14914114990233USD
- 2026-10-24: 164.49746996765137USD
- 2026-10-25: 142.66676162109374USD
- 2026-10-26: 146.32658225708008USD
- 2026-10-27: 143.3950644744873USD
- 2026-10-28: 146.38655200805664USD
- 2026-10-29: 143.0582219680786USD
- 2026-10-30: 163.70786824645995USD
- 2026-10-31: 164.4474951751709USD
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: NO DATA
Le personnel de la réception vous accueillera sur place. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- La piscine est ouverte entre juin et septembre.
- Piscine accessible de 08 h 00 à 17 h 30.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation.
- Frais pour le parking en libre-service : 10.00 GBP par nuit
- Animaux de compagnie : 30 GBP par animal et par nuit
- Les animaux d'assistance ne sont soumis à aucuns frais.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Centre d'affaires
Ménage
Général
Restaurant
Chambres non-fumeurs
Sauna
Hammam
Massage
Spa et centre de bien-être
Chambres hypoallergéniques
Chambre familiale
Wheelchair Accessible (Limited)
Services
Centre d'affaires
Ménage
Salle de banquet
Consigne à bagage
Zone fumeurs
24-Hour Front Desk
Activités
Piscine
Parcours de golf (à proximité)
Plage (à proximité)
Piscine intérieure
Piscine extérieure
Piscine extérieure chauffée
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parking
Parking
Station de recharge pour véhicule électrique
Parking Onsite
Connexion Internet
Wi-fi gratuit