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Haven Hotel

122 USD

a notte

Media per ottobre

Haven Hotel - Image 1

Haven Hotel - Camera

Haven Hotel - Camera

Haven Hotel - Vista dalla camera

Haven Hotel - Ristorante

Prezzi per Haven Hotel

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122 USD

a notte

Media per ottobre

Prezzi medi mensili

Presso Haven Hotel, il prezzo per notte è in media di 108 USD nel mese più economico (aprile) e di 253 USD nel mese più caro (luglio), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Haven Hotel per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
aprile	108 USD
maggio	184 USD
giugno	196 USD
luglio	253 USD
agosto	244 USD
settembre	183 USD
ottobre	122 USD

Prezzo più alto: luglio (circa 253 USD)

Prezzo più basso: aprile (circa 108 USD)

Informazioni su questa struttura

Grazie a una piscina coperta, una sauna, una piscina stagionale all'aperto e molti altri servizi ricreativi, il divertimento è assicurato!

Parcheggio
Ristorante
Piscina
Camere non fumatori
Business center
Servizio di pulizia

Posizione

161 Banks Road, Sandbanks, Poole, Inghilterra, Regno Unito

Terminal dei traghetti di Sandbanks (0.1 miglia)

Spiaggia di Sandbanks (0.3 miglia)

Studland Beach & Nature Reserve (0.3 miglia)

Dorset National Landscape (0.3 miglia)

Shell Bay Beach (0.5 miglia)

Canford Cliffs Beach (1.3 miglia)

Altre informazioni sulla posizione

Opzioni camera

4

Camera singola

Dettagli della camera

1 Letto Singolo

201 ft²

Wi-Fi (gratuito)

Bagno privato

TV

4

Doppia Deluxe

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

293 ft²

Wi-Fi (gratuito)

Bagno privato

TV

5

Camera doppia, vista mare

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

230 ft²

Aria condizionata

Wi-Fi (gratuito)

Frigorifero

4

Camera doppia

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

303 ft²

Wi-Fi (gratuito)

Bagno privato

TV

4

Camera doppia, balcone, vista porto

Dettagli della camera

1 Letto Matrimoniale Alla Francese

o

1 Letto Singolo

Posti letto: 2

251 ft²

Balcone

Bancone o terrazza

Wi-Fi (gratuito)

Frigorifero

Bagno privato

5

Camera doppia, balcone, vista mare

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

314 ft²

Balcone

Bancone o terrazza

Wi-Fi (gratuito)

Bagno privato

TV

4

Doppia Economy, vista cortile

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

161 ft²

Wi-Fi (gratuito)

Bagno privato

TV

Recensioni degli ospiti su Haven Hotel

8.1

Molto buono

Sulla base di 1746 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

9%

In coppia

55%

Famiglia

20%

Gruppo

11%

In solitaria

2%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Dalle recensioni più recenti, l'Hotel Haven si distingue per la sua impareggiabile posizione fronte mare, con ampie viste sul porto e un facile accesso al traghetto a catena, mentre le opinioni divergono sulle stanze datate, il servizio variabile e la coerenza della ristorazione e delle strutture.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Dalle recensioni più recenti, l'Hotel Haven si distingue per la sua impareggiabile posizione fronte mare, con ampie viste sul porto e un facile accesso al traghetto a catena, mentre le opinioni divergono sulle stanze datate, il servizio variabile e la coerenza della ristorazione e delle strutture.

Gli ospiti apprezzano la spa e le piscine e si godono le terrazze, anche se vengono segnalate occasionali chiusure, acqua fredda, limitazioni all'ascensore e ronzii meccanici. Le camere variano da spazi confortevoli con balcone a stanze stanche o molto calde prive di aria condizionata, con un po' di rumore, delusioni per la vista o problemi di manutenzione come docce deboli e WC problematici. Un soggiorno qui è incentrato principalmente sulla posizione.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Spa, piscine interne/esterne e terrazze sono molto apprezzate, oltre all'accesso diretto alla spiaggia. Alcune recensioni segnalano occasionali chiusure di piscina o spa, acqua fredda o docce da spa scadenti, problemi di accesso o interruzioni dell'ascensore, ronzii meccanici e parcheggio limitato a volte.

Recensioni degli ospiti correlate

8

Nathan

29 ago 2025

·

Soggiorno di 3 notti

Where the hotel was situated was lovely with access to the private beach. The staff were a little slow and unattentive. The pool has a bar but for beer you have to walk to other end of the hotel which is very odd. Nice and clean and breakfast i cannot fault, would stay again.

Where the hotel was situated was lovely with access to the private beach. The staff were a little slow and unattentive. The pool has a bar but for beer you have to walk to other end of the hotel which is very odd. Nice and clean and breakfast i cannot fault, would stay again.

10

Paul

23 set 2025

·

Soggiorno di 1 notte

Fantastic hotel, close to the chain ferry and bus services, beauitful sea veiws, on the beach amazing spa and out door heated pool, fantastic service, cant fault it, what a gem, also dog friendly

Fantastic hotel, close to the chain ferry and bus services, beauitful sea veiws, on the beach amazing spa and out door heated pool, fantastic service, cant fault it, what a gem, also dog friendly

2

Julie

16 lug 2024

·

Soggiorno di 3 notti

We arrived to a car park full and nowhere to park,hotel very dated and surrounding area very disappointing,also entrance to hotel very hard to find,I was unwell during stay and not eating,my husband was unable to order a sandwich or anything for his lunch as nothing available

We arrived to a car park full and nowhere to park,hotel very dated and surrounding area very disappointing,also entrance to hotel very hard to find,I was unwell during stay and not eating,my husband was unable to order a sandwich or anything for his lunch as nothing available

6

Paul

14 mag 2024

·

Soggiorno di 1 notte

The Spa pools were cold and hot tub and outside pool closed without notice or explanation so no facilities Room was miles away from reception upstairs with no lift would be difficult for older guests which seem to predominate

The Spa pools were cold and hot tub and outside pool closed without notice or explanation so no facilities Room was miles away from reception upstairs with no lift would be difficult for older guests which seem to predominate

8

S

12 set 2024

·

Soggiorno di 4 notti

Just a few days away, lovely hotel on a fantastic location. Room was really nice and spacious, the only thing that let it down was the water pressure (or lack of) so having showers was pretty useless. Made use of the pools etc which were heated so even when the weather was not great, managed to get some swim time in. Would definitely go back.

Just a few days away, lovely hotel on a fantastic location. Room was really nice and spacious, the only thing that let it down was the water pressure (or lack of) so having showers was pretty useless. Made use of the pools etc which were heated so even when the weather was not great, managed to get some swim time in. Would definitely go back.

8

Tracey

2 ago 2023

·

Soggiorno di 2 notti

Good value for money. Amazing location. The only downside during our stay was the fact that the indoor pool was out of action. I would stay there again.

Good value for money. Amazing location. The only downside during our stay was the fact that the indoor pool was out of action. I would stay there again.

8

William

11 set 2025

·

Soggiorno di 3 notti

Nice veiws in lounge and restaurants. Dissapointed with no veiw from room.and problems a few times with lift not working

Nice veiws in lounge and restaurants. Dissapointed with no veiw from room.and problems a few times with lift not working

8

Tina

12 set 2024

·

Soggiorno di 2 notti

Shame it is not made clear that one part of the hotel does not have access by lift. Very inconvenient and difficult for elderly residents.

Shame it is not made clear that one part of the hotel does not have access by lift. Very inconvenient and difficult for elderly residents.

10

Nigel

12 giu 2024

·

Soggiorno di 5 notti

This is an iconic hotel and should be visited. Staff were helpful and usually have a smile for you. Our bedroom was generous and we had a wonderful view of the entrance to Poole harbour with an ever changing vista.The lounges and dining room also share that vista. Only two criticisms - the showers in the spa are dreadful and the evening service in the restaurant is slow. There are some external areas that look a bit tired but when you consider that the owners are planning to demolish the hotel to make way for 196 apartments it is not too surprising.- this would be a travesty and a destruction of Poole/Sandbanks heritage. Make sure you visit before this happens.

This is an iconic hotel and should be visited. Staff were helpful and usually have a smile for you. Our bedroom was generous and we had a wonderful view of the entrance to Poole harbour with an ever changing vista.The lounges and dining room also share that vista. Only two criticisms - the showers in the spa are dreadful and the evening service in the restaurant is slow. There are some external areas that look a bit tired but when you consider that the owners are planning to demolish the hotel to make way for 196 apartments it is not too surprising.- this would be a travesty and a destruction of Poole/Sandbanks heritage. Make sure you visit before this happens.

10

Diane

11 ago 2025

·

Soggiorno di 1 notte

Love this hotel ,perfect location right by the harbour and ferry to Swanage.Spa ,indoor and outdoor pool ,which leads to the beautiful beach Restaurant food and service is top class,with the best sea views.I don’t like going to places twice,but this hotel keeps drawing me back.

Love this hotel ,perfect location right by the harbour and ferry to Swanage.Spa ,indoor and outdoor pool ,which leads to the beautiful beach Restaurant food and service is top class,with the best sea views.I don’t like going to places twice,but this hotel keeps drawing me back.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

Molti ospiti hanno trovato le camere pulite o impeccabili, ma emergono problemi di manutenzione e pulizia, tra cui docce deboli, WC intasati o sporchi, infissi rotti, biancheria o bicchieri occasionalmente sporchi.

Recensioni degli ospiti correlate

10

P A

3 nov 2024

·

Soggiorno di 1 notte

Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again

Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again

10

William

25 giu 2025

·

Soggiorno di 1 notte

Only stayed 1 night, but a beautiful hotel, good comfortable clean room

Only stayed 1 night, but a beautiful hotel, good comfortable clean room

6

William

12 ago 2024

·

Soggiorno di 1 notte

great location, but our feeling is its an old tired hotel, we had basic room but was musty smelling and found dirty i had a dirty pillow cases, so had to sleep with one pillow, It was a very hot night, but window only open slightly, so no air, we did find a fan in cupboard, which helped. The beds are not very comfortable. Breakfast is self service, nothing to write home about, but adequate and you can eat outside with great views. Not great value for the money! but hopefully the better sea view rooms are better & cleaner.

great location, but our feeling is its an old tired hotel, we had basic room but was musty smelling and found dirty i had a dirty pillow cases, so had to sleep with one pillow, It was a very hot night, but window only open slightly, so no air, we did find a fan in cupboard, which helped. The beds are not very comfortable. Breakfast is self service, nothing to write home about, but adequate and you can eat outside with great views. Not great value for the money! but hopefully the better sea view rooms are better & cleaner.

8

Ian

15 ago 2025

·

Soggiorno di 5 notti

The toilet kept blocking up even when not being used.The maintenance guy came twice but as soon as he left it was blocked again.We had to use the ones downstsirs by the lift. The shower had no power at all absolutely useless. The bed had a spring sticking out on the left hand side. Had to ask for the coffee cups to be washed every breakfast. Hotel just neads a bit of T L C Hotel very nice pool etc perfect.

The toilet kept blocking up even when not being used.The maintenance guy came twice but as soon as he left it was blocked again.We had to use the ones downstsirs by the lift. The shower had no power at all absolutely useless. The bed had a spring sticking out on the left hand side. Had to ask for the coffee cups to be washed every breakfast. Hotel just neads a bit of T L C Hotel very nice pool etc perfect.

6

Peter

20 apr 2025

·

Soggiorno di 3 notti

Property had excellent sea views. Our room a deluxe double with sea views was only adequate. The toilet had not been cleaned properly and the flush was weak which meant we had to unplug it each time with a plunger. The room and entire hotel was tired and the bathroom in our room defintely requires a refit. The dining room in the evening lacked atmosphere and was cold. No heating was on in the communal areas. The restaurant at the sister Harbour Heights hotel was far superior and had more menu choices.

Property had excellent sea views. Our room a deluxe double with sea views was only adequate. The toilet had not been cleaned properly and the flush was weak which meant we had to unplug it each time with a plunger. The room and entire hotel was tired and the bathroom in our room defintely requires a refit. The dining room in the evening lacked atmosphere and was cold. No heating was on in the communal areas. The restaurant at the sister Harbour Heights hotel was far superior and had more menu choices.

8

Jan

13 giu 2025

·

Soggiorno di 4 notti

Like the veiw from our balcony. When we arrived we found that we had a cracked basin in the bathroom.

Like the veiw from our balcony. When we arrived we found that we had a cracked basin in the bathroom.

10

Alison

4 ago 2024

·

Soggiorno di 3 notti

Stayed in a budget room. Very clean add comfortable. Good value for money. The terraces were lovely with fantastic views. Easy access to the beach .i hope this hotel stays on this site for many more years I would love to return.

Stayed in a budget room. Very clean add comfortable. Good value for money. The terraces were lovely with fantastic views. Easy access to the beach .i hope this hotel stays on this site for many more years I would love to return.

4

Michelle

7 mag 2024

·

Soggiorno di 1 notte

Room needed updating was in room 300 shower not working, and taps of bath were sooo old hard to turn on, flush not the best, worked some times, not what I expected, the cost of basic room £211 expected better, dirty towel oldsie window, and dirty water glass

Room needed updating was in room 300 shower not working, and taps of bath were sooo old hard to turn on, flush not the best, worked some times, not what I expected, the cost of basic room £211 expected better, dirty towel oldsie window, and dirty water glass

10

Caroline

20 mag 2023

·

Soggiorno di 1 notte

Beautifully located hotel with great terrace overlooking the sea. Room was spotless and well maintained with quality furniture.

Beautifully located hotel with great terrace overlooking the sea. Room was spotless and well maintained with quality furniture.

10

Jenny

24 ago 2024

·

Soggiorno di 1 notte

We stayed just one night but staff were very helpful and was lovely and clean

We stayed just one night but staff were very helpful and was lovely and clean

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Camere

Le camere con vista mare e balcone ricevono grandi elogi e alcuni trovano i letti comodi. Tuttavia, l'arredamento è spesso considerato datato, alcune camere sono piccole o molto calde senza aria condizionata e alcune sono esposte al rumore o non offrono la vista desiderata.

Recensioni degli ospiti correlate

8

Avril

13 giu 2025

·

Soggiorno di 2 notti

It’s a lovely art deco style hotel in a great location. Lovely and light and airy with high ceilings and wide stairways and corridors. Access to a sandy beach and views to Knoll beach and Shell Bay on Purbeck. Right next to the chain ferry which is brilliant and gives you quick easy access to the above and Studland. We had a lovely room but it was on the third floor with no lift access to the third floor and a really long walk to get to it. It was also very hot with no air con. I had to ask for a fan and lighter bedding, which was delivered to the room. The staff were lovely and really helpful. Would recommend a stay here.

It’s a lovely art deco style hotel in a great location. Lovely and light and airy with high ceilings and wide stairways and corridors. Access to a sandy beach and views to Knoll beach and Shell Bay on Purbeck. Right next to the chain ferry which is brilliant and gives you quick easy access to the above and Studland. We had a lovely room but it was on the third floor with no lift access to the third floor and a really long walk to get to it. It was also very hot with no air con. I had to ask for a fan and lighter bedding, which was delivered to the room. The staff were lovely and really helpful. Would recommend a stay here.

6

C

5 ago 2025

·

Soggiorno di 2 notti

We booked a room that was discribed as a Economy Double Room, Courtyard View on your website, When we arrived the room had a view that was a waal a couple of feet away, see photo's. When I politely asked the reception if there was a room that had a courtyard view I was hold I had booked a budget room with no view, after showing them my booking discribing the room I was told this is what I booked. Rather than let it spoil my holiday I said "OK fine" and walked away, only to hear the receptonist who thought I couldn't hear say to her colleague 'What does he expect when he books a budget room'. This I found extremely disrespectful and returned to the reception to say I had heard what she said, the receptionist then got quite aggressive and said 'You have a room that you booked and we're not doing anything to get you another room' I tried not to let this spoil my stay at the Haven Hotel but unfortunately it did

We booked a room that was discribed as a Economy Double Room, Courtyard View on your website, When we arrived the room had a view that was a waal a couple of feet away, see photo's. When I politely asked the reception if there was a room that had a courtyard view I was hold I had booked a budget room with no view, after showing them my booking discribing the room I was told this is what I booked. Rather than let it spoil my holiday I said "OK fine" and walked away, only to hear the receptonist who thought I couldn't hear say to her colleague 'What does he expect when he books a budget room'. This I found extremely disrespectful and returned to the reception to say I had heard what she said, the receptionist then got quite aggressive and said 'You have a room that you booked and we're not doing anything to get you another room' I tried not to let this spoil my stay at the Haven Hotel but unfortunately it did

10

Julie

18 giu 2025

·

Soggiorno di 1 notte

Lovely hotel, lovely room and balcony.

Lovely hotel, lovely room and balcony.

8

James

24 giu 2024

·

Soggiorno di 1 notte

Traditional style hotel with amazing views particularly from our room with a large balcony and views of the harbour and its islands. A hotel which we understand may be gone in a few years making way for a new development which will be a shame but with land prices in this vicinity what else would you expect, polite staff, clean and comfortable room although I’m not a fan of over bath showers but it did its job ! Breakfast very good with plenty to choose from, continental or a full English with everything in between. Would I stay again, yes I would, enough said !

Traditional style hotel with amazing views particularly from our room with a large balcony and views of the harbour and its islands. A hotel which we understand may be gone in a few years making way for a new development which will be a shame but with land prices in this vicinity what else would you expect, polite staff, clean and comfortable room although I’m not a fan of over bath showers but it did its job ! Breakfast very good with plenty to choose from, continental or a full English with everything in between. Would I stay again, yes I would, enough said !

10

Derek

23 gen 2023

·

Soggiorno di 1 notte

A great place to stay, room with sea view was wonderful. Staff friendly, courteous, and competent. Great location too.

A great place to stay, room with sea view was wonderful. Staff friendly, courteous, and competent. Great location too.

6

Mark

23 giu 2025

·

Soggiorno di 1 notte

Value for money isn’t great. The rooms were tired and outdated. No view from our room window and no air conditioning so the room becomes an expensive sweat box. They could well do with putting some money back into this hotel as overall it looks tired. The breakfast was okish. Nothing special that you wouldn’t get from a Premier Inn. The views once in the lounge are lovely so I guess this is what you’re paying for. Overall I give it an average score because there was nothing special which for the price was disappointing. Spend some of the profits on the building and it may improve the score.

Value for money isn’t great. The rooms were tired and outdated. No view from our room window and no air conditioning so the room becomes an expensive sweat box. They could well do with putting some money back into this hotel as overall it looks tired. The breakfast was okish. Nothing special that you wouldn’t get from a Premier Inn. The views once in the lounge are lovely so I guess this is what you’re paying for. Overall I give it an average score because there was nothing special which for the price was disappointing. Spend some of the profits on the building and it may improve the score.

10

Kate

8 giu 2025

·

Soggiorno di 2 notti

3rd floor room had a stunning view !

3rd floor room had a stunning view !

4

Sue

3 lug 2023

·

Soggiorno di 1 notte

The hotel is actually quite nice, the restaurant, food and drinks are good and the view is amazing. Just DO NOT stay in the 'dungeon room' as we nicked named it. For those booking with a 3rd party organisation, they automatically put you in the worst room, no natural light except windows that open onto the hotel air conditioning plant which roars all night. They know this is a bad 'dungeon room' and if you book direct with them they automatically offer you a free upgraded room. Very disappointing - this room should be used as a store room NOT A GUEST BEDROOM. Although the room was clean and bed comfortable - think about it - people need to have fresh air and even if it is a view of the carpark it has to be better than a brick wall and air con plant roaring all night long!!!!

The hotel is actually quite nice, the restaurant, food and drinks are good and the view is amazing. Just DO NOT stay in the 'dungeon room' as we nicked named it. For those booking with a 3rd party organisation, they automatically put you in the worst room, no natural light except windows that open onto the hotel air conditioning plant which roars all night. They know this is a bad 'dungeon room' and if you book direct with them they automatically offer you a free upgraded room. Very disappointing - this room should be used as a store room NOT A GUEST BEDROOM. Although the room was clean and bed comfortable - think about it - people need to have fresh air and even if it is a view of the carpark it has to be better than a brick wall and air con plant roaring all night long!!!!

10

Charlie

26 giu 2023

·

Soggiorno di 2 notti

Rooms were lovely and tidy and comfortable very clean. Seaview room was amazing tea coffee facilities were good in the room and the reception was good when we asked for more milk. We ate at the restaurant. The food was really lovely and the bar was great atmosphere lovely and chilled

Rooms were lovely and tidy and comfortable very clean. Seaview room was amazing tea coffee facilities were good in the room and the reception was good when we asked for more milk. We ate at the restaurant. The food was really lovely and the bar was great atmosphere lovely and chilled

6

Yngve

10 ago 2025

·

Soggiorno di 1 notte

Beautifully located but extremely dated hotel. The room felt like a nursing home. There was zero water pressure in the shower. The breakfast was quite poor. Everything felt cheap and dated

Beautifully located but extremely dated hotel. The room felt like a nursing home. There was zero water pressure in the shower. The breakfast was quite poor. Everything felt cheap and dated

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Servizio

Molti recensori trovano il personale cordiale e disponibile, con un servizio eccezionale e check-in rapidi. Tuttavia, il ritmo e la professionalità del servizio variano, con segnalazioni di un servizio lento o disattento al ristorante/bar e interazioni brusche o poco collaborative alla reception.

Recensioni degli ospiti correlate

8

Tracey

19 ago 2025

·

Soggiorno di 3 notti

We had a balcony room, overlooking the sea and harbour , view and location was excellent, hotel very tired , could be magnificent, and obviously as been in the past , staff very hit and miss, reception staff was lovely, restaurant staff was lacking , was going to have dinner one night in the hotel , so stood waiting to be seated , staff did acknowledge we was there , but kept us waiting that long we ended up eating out , I would understand, if they had been very busy ,but they really wasn’t.i also don’t understand there dress code , very shabby, faded jeans , track suit bottoms t shirts not a very professional look for staff , and that carried through with there lack of service, menu could have been a lot better, Pool and spa staff was lovely , outside drinks bar was added bonus

We had a balcony room, overlooking the sea and harbour , view and location was excellent, hotel very tired , could be magnificent, and obviously as been in the past , staff very hit and miss, reception staff was lovely, restaurant staff was lacking , was going to have dinner one night in the hotel , so stood waiting to be seated , staff did acknowledge we was there , but kept us waiting that long we ended up eating out , I would understand, if they had been very busy ,but they really wasn’t.i also don’t understand there dress code , very shabby, faded jeans , track suit bottoms t shirts not a very professional look for staff , and that carried through with there lack of service, menu could have been a lot better, Pool and spa staff was lovely , outside drinks bar was added bonus

10

P A

3 nov 2024

·

Soggiorno di 1 notte

Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again

Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again

2

Arunee

12 lug 2025

·

Soggiorno di 1 notte

We booked room a year in advance for Sandpolo. We get there hour early(about 2 pm ish), so get told room not ready yet, said to us have to wait for room to be ready at 3 pm. (My mum and my sister already got their room and they get there about 1 pm!) So it’s fine, we went to bar to have drink waiting for room at 3 pm. Went to check at 3 pm and get told room still not ready! Will be another half hour! And we not happy about it as already told them we need to go to Sandpolo by 4 pm! We need to shower and get change etc. reception told us that we can go to get ready at Spa changing room and nothing she can do about it!!! Seriously we paid nearly £300 per room and she want y us to go shower and get ready for Sandpolo in changing room!! We are really disappointed so much. As hotel us not cheap hotel, but service is very low level! By 3.15 pm, reception still said nothing else she can do! She will asked if cleaner can get room done in 5 min!! ( which is should be like that before 3 pm check in!) So we get room about 3.20 pm! Oh she did offer refund 20% to us but we not ok with that. We need our room to be ready by time!Walked in to room 113, all we smell is worse cleaner armpits!! I know they rushing to clean room but those smell should never let customers experience when stay!! It was really bad and both feel sick in toilet !! Our room had only 2 small top window that can open! So have to hurry get change and leave room! End up with we got no time to shower and get ready proper

We booked room a year in advance for Sandpolo. We get there hour early(about 2 pm ish), so get told room not ready yet, said to us have to wait for room to be ready at 3 pm. (My mum and my sister already got their room and they get there about 1 pm!) So it’s fine, we went to bar to have drink waiting for room at 3 pm. Went to check at 3 pm and get told room still not ready! Will be another half hour! And we not happy about it as already told them we need to go to Sandpolo by 4 pm! We need to shower and get change etc. reception told us that we can go to get ready at Spa changing room and nothing she can do about it!!! Seriously we paid nearly £300 per room and she want y us to go shower and get ready for Sandpolo in changing room!! We are really disappointed so much. As hotel us not cheap hotel, but service is very low level! By 3.15 pm, reception still said nothing else she can do! She will asked if cleaner can get room done in 5 min!! ( which is should be like that before 3 pm check in!) So we get room about 3.20 pm! Oh she did offer refund 20% to us but we not ok with that. We need our room to be ready by time!Walked in to room 113, all we smell is worse cleaner armpits!! I know they rushing to clean room but those smell should never let customers experience when stay!! It was really bad and both feel sick in toilet !! Our room had only 2 small top window that can open! So have to hurry get change and leave room! End up with we got no time to shower and get ready proper

10

Robert

30 mag 2024

·

Soggiorno di 4 notti

All very good. Staff were exceptionally friendly. Breakfast first class and the restaurant very professional.

All very good. Staff were exceptionally friendly. Breakfast first class and the restaurant very professional.

8

John

13 ott 2024

·

Soggiorno di 1 notte

The location is the reason we stayed here. Right next to the beach where we could just chill. Room was comfortable and as expected. The building is dated The evening bar staff were distracted by their mobile phones & their service was appalling. Training needs to be given to make the customer experience better. We did eat an evening meal there-won’t so it again, food wasn’t great, too slow to receive the food (olives and bread took over 20mins to arrive). Charged us a 10% service charge which we weren’t aware of until after we’d paid….as service was poor I asked for it to be refunded. Breakfast staff were friendly very helpful and seemed to be happy to be there.

The location is the reason we stayed here. Right next to the beach where we could just chill. Room was comfortable and as expected. The building is dated The evening bar staff were distracted by their mobile phones & their service was appalling. Training needs to be given to make the customer experience better. We did eat an evening meal there-won’t so it again, food wasn’t great, too slow to receive the food (olives and bread took over 20mins to arrive). Charged us a 10% service charge which we weren’t aware of until after we’d paid….as service was poor I asked for it to be refunded. Breakfast staff were friendly very helpful and seemed to be happy to be there.

4

Anna

26 giu 2024

·

Soggiorno di 1 notte

Poor customer service from the unhelpful receptionist when I checked in that bordered on rude.

Poor customer service from the unhelpful receptionist when I checked in that bordered on rude.

8

Sarah

25 giu 2024

·

Soggiorno di 1 notte

I love the location of this hotel, very special. The staff were friendly & helpful, but it seemed they were a little overwhelmed, not enough of them in. Also the bar ran out of some stocks of pineapple juice & limes used in some of the cocktails, that shouldn't happen.

I love the location of this hotel, very special. The staff were friendly & helpful, but it seemed they were a little overwhelmed, not enough of them in. Also the bar ran out of some stocks of pineapple juice & limes used in some of the cocktails, that shouldn't happen.

10

T

2 lug 2024

·

Soggiorno di 2 notti

There was a slight hiccup with my room, but they very kindly sorted it out. As ever the stay was lovely, I just need to let them know of my difficulties with stairs, which is why I was moved to nearer the lift. Great service by everyone.

There was a slight hiccup with my room, but they very kindly sorted it out. As ever the stay was lovely, I just need to let them know of my difficulties with stairs, which is why I was moved to nearer the lift. Great service by everyone.

8

Judith

30 set 2025

·

Soggiorno di 3 notti

Sea view wonderful! Staff slow to respond and sometimes forgot about us in the restaurant or not in reception when required which was disappointing. Lady in reception on the phone for ages this morning when we wanted to check out so we gave up and left our key cards on the desk. Not good!!

Sea view wonderful! Staff slow to respond and sometimes forgot about us in the restaurant or not in reception when required which was disappointing. Lady in reception on the phone for ages this morning when we wanted to check out so we gave up and left our key cards on the desk. Not good!!

10

Jayne

12 set 2025

·

Soggiorno di 1 notte

Absolutely beautiful area. Good place to stay to explore the area. Restaurant excellent, all staff friendly. Would stay again. Really comfy bed.

Absolutely beautiful area. Good place to stay to explore the area. Restaurant excellent, all staff friendly. Would stay again. Really comfy bed.

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Posizione

Direttamente sul lungomare alla foce del porto di Poole, accanto al traghetto a catena, con ampie viste sul mare e facile accesso a Sandbanks; comodo per gite a Studland, Swanage, Poole e Bournemouth.

Recensioni degli ospiti correlate

8

Avril

13 giu 2025

·

Soggiorno di 2 notti

It’s a lovely art deco style hotel in a great location. Lovely and light and airy with high ceilings and wide stairways and corridors. Access to a sandy beach and views to Knoll beach and Shell Bay on Purbeck. Right next to the chain ferry which is brilliant and gives you quick easy access to the above and Studland. We had a lovely room but it was on the third floor with no lift access to the third floor and a really long walk to get to it. It was also very hot with no air con. I had to ask for a fan and lighter bedding, which was delivered to the room. The staff were lovely and really helpful. Would recommend a stay here.

It’s a lovely art deco style hotel in a great location. Lovely and light and airy with high ceilings and wide stairways and corridors. Access to a sandy beach and views to Knoll beach and Shell Bay on Purbeck. Right next to the chain ferry which is brilliant and gives you quick easy access to the above and Studland. We had a lovely room but it was on the third floor with no lift access to the third floor and a really long walk to get to it. It was also very hot with no air con. I had to ask for a fan and lighter bedding, which was delivered to the room. The staff were lovely and really helpful. Would recommend a stay here.

10

Barry

11 ott 2025

·

Soggiorno di 1 notte

Great location, great breakfast, comfortable bed

Great location, great breakfast, comfortable bed

10

Daniel

22 giu 2025

·

Soggiorno di 1 notte

Lovely hotel right next to the chain ferry Will definatly stay again

Lovely hotel right next to the chain ferry Will definatly stay again

8

Rebecca

27 giu 2025

·

Soggiorno di 5 notti

We had a pleasant stay at the Haven; the room was quiet and all the staff were friendly and helpful. The location is great for the ferry and a short drive to Poole and Bournemouth.

We had a pleasant stay at the Haven; the room was quiet and all the staff were friendly and helpful. The location is great for the ferry and a short drive to Poole and Bournemouth.

10

Geoffrey James

12 ott 2025

·

Soggiorno di 5 notti

Excellent Location, Scenery.

Excellent Location, Scenery.

8

Darren

3 set 2025

·

Soggiorno di 1 notte

The location is stunning, watching the chain link ferry going backwards and forwards

The location is stunning, watching the chain link ferry going backwards and forwards

8

David

24 giu 2023

·

Soggiorno di 3 notti

Had three nights B&B Location is amazing with boats ships going past all day right by the beach and Ferry. The hotel looks a bit tired in places. The front would look a lot nicer with a few flowers in the pots. Breakfast was fine normal hotel fare. Dinner was fine although a bit pricey .Went to sister hotels for Italian and Chinese Better value. Would return to hotel due to location but would like a balcony in what was superb weather

Had three nights B&B Location is amazing with boats ships going past all day right by the beach and Ferry. The hotel looks a bit tired in places. The front would look a lot nicer with a few flowers in the pots. Breakfast was fine normal hotel fare. Dinner was fine although a bit pricey .Went to sister hotels for Italian and Chinese Better value. Would return to hotel due to location but would like a balcony in what was superb weather

10

Diane

11 ago 2025

·

Soggiorno di 1 notte

Love this hotel ,perfect location right by the harbour and ferry to Swanage.Spa ,indoor and outdoor pool ,which leads to the beautiful beach Restaurant food and service is top class,with the best sea views.I don’t like going to places twice,but this hotel keeps drawing me back.

Love this hotel ,perfect location right by the harbour and ferry to Swanage.Spa ,indoor and outdoor pool ,which leads to the beautiful beach Restaurant food and service is top class,with the best sea views.I don’t like going to places twice,but this hotel keeps drawing me back.

8

Chris

8 set 2025

·

Soggiorno di 3 notti

We liked where the hotel was situated on the beach at sandbanks

We liked where the hotel was situated on the beach at sandbanks

8

Nick

24 set 2025

·

Soggiorno di 4 notti

Superb location

Superb location

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Ristorazione

La colazione è spesso elogiata per la varietà e la vista, anche se alcuni hanno trovato gli articoli tiepidi o nella media. Le esperienze a cena e al bar sono contrastanti, con menu limitati, servizio lento e cibo o cocktail inconsistenti.

Recensioni degli ospiti correlate

10

Peter

22 giu 2024

·

Soggiorno di 2 notti

Location location lication. This is a lovely hotel with helpful staff and great food. The beakfast buffet is amazing. Everything is good quality. What sets it aside from other high quality hotels is the location. It's like being on a ship. The sea views are fantastic. This is the best hotel I've stayed in and I've stayed in a few!

Location location lication. This is a lovely hotel with helpful staff and great food. The beakfast buffet is amazing. Everything is good quality. What sets it aside from other high quality hotels is the location. It's like being on a ship. The sea views are fantastic. This is the best hotel I've stayed in and I've stayed in a few!

10

Robert

30 mag 2024

·

Soggiorno di 4 notti

All very good. Staff were exceptionally friendly. Breakfast first class and the restaurant very professional.

All very good. Staff were exceptionally friendly. Breakfast first class and the restaurant very professional.

8

John

13 ott 2024

·

Soggiorno di 1 notte

The location is the reason we stayed here. Right next to the beach where we could just chill. Room was comfortable and as expected. The building is dated The evening bar staff were distracted by their mobile phones & their service was appalling. Training needs to be given to make the customer experience better. We did eat an evening meal there-won’t so it again, food wasn’t great, too slow to receive the food (olives and bread took over 20mins to arrive). Charged us a 10% service charge which we weren’t aware of until after we’d paid….as service was poor I asked for it to be refunded. Breakfast staff were friendly very helpful and seemed to be happy to be there.

The location is the reason we stayed here. Right next to the beach where we could just chill. Room was comfortable and as expected. The building is dated The evening bar staff were distracted by their mobile phones & their service was appalling. Training needs to be given to make the customer experience better. We did eat an evening meal there-won’t so it again, food wasn’t great, too slow to receive the food (olives and bread took over 20mins to arrive). Charged us a 10% service charge which we weren’t aware of until after we’d paid….as service was poor I asked for it to be refunded. Breakfast staff were friendly very helpful and seemed to be happy to be there.

8

Trevor

10 set 2024

·

Soggiorno di 4 notti

Very enjoyable, hotel breakfasts good, hotel dinner choices poor, harbour heights Chinese meal excellent.

Very enjoyable, hotel breakfasts good, hotel dinner choices poor, harbour heights Chinese meal excellent.

6

Maiken

7 lug 2024

·

Soggiorno di 2 notti

The location is superb and the spa and pool facilities good, however the hotel service was unprofess ional with untrained staff. Furthermore the bar cocktails were appalling and there were no nibbles available.

The location is superb and the spa and pool facilities good, however the hotel service was unprofess ional with untrained staff. Furthermore the bar cocktails were appalling and there were no nibbles available.

10

sue

20 ago 2025

·

Soggiorno di 2 notti

Fabulous location on the beach. Lovely menu with vegan options that's not the usual burger and chips then sorbet.

Fabulous location on the beach. Lovely menu with vegan options that's not the usual burger and chips then sorbet.

8

June

7 ott 2023

·

Soggiorno di 4 notti

We booked a deluxe room and expected a full sea view and balcony but we’re put in a side room. Breakfast was fine but choice at dinner was quite poor

We booked a deluxe room and expected a full sea view and balcony but we’re put in a side room. Breakfast was fine but choice at dinner was quite poor

6

Yngve

10 ago 2025

·

Soggiorno di 1 notte

Beautifully located but extremely dated hotel. The room felt like a nursing home. There was zero water pressure in the shower. The breakfast was quite poor. Everything felt cheap and dated

Beautifully located but extremely dated hotel. The room felt like a nursing home. There was zero water pressure in the shower. The breakfast was quite poor. Everything felt cheap and dated

10

Claire

22 lug 2024

·

Soggiorno di 3 notti

Had the most wonderful time. Also had a meal in the hotel restaurant absolutely beautiful food and incredible service. Perfect location. Cannot wait to go back :)

Had the most wonderful time. Also had a meal in the hotel restaurant absolutely beautiful food and incredible service. Perfect location. Cannot wait to go back :)

10

Pam

27 giu 2025

·

Soggiorno di 2 notti

It was 5 star apart from the breakfast hot food bar does not keep food hot enough. Cold eggs are not nice , apart from the temperature of hot food I cannot fault the breakfast. Fabulous array of hot (tepid) and cold food.

It was 5 star apart from the breakfast hot food bar does not keep food hot enough. Cold eggs are not nice , apart from the temperature of hot food I cannot fault the breakfast. Fabulous array of hot (tepid) and cold food.

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8

Cathryn

2 settimane fa

·

Soggiorno di 1 notte

Great location on the beach

Great location on the beach

8

Jackie

2 settimane fa

·

Soggiorno di 2 notti

very clean but needs new bath staff very good breakfast good balcony lovley

very clean but needs new bath staff very good breakfast good balcony lovley

10

Barb

3 settimane fa

·

Soggiorno di 2 notti

It's end of season so the hotel needs a bit of minor refurbishment but apart from that, it was clean. A huge choice of breakfast items. The hotel is open to the public for coffee and evening meals which were absolutely delicious. The views are amazing and it's a wonderful place to chill out. We didn't even open our books we brought! Watching the sea and the boats were really interesting. Staff were friendly and some of the guests were really nice and friendly. We definitely want to visit again for longer next time as it's easy access to so many places.

It's end of season so the hotel needs a bit of minor refurbishment but apart from that, it was clean. A huge choice of breakfast items. The hotel is open to the public for coffee and evening meals which were absolutely delicious. The views are amazing and it's a wonderful place to chill out. We didn't even open our books we brought! Watching the sea and the boats were really interesting. Staff were friendly and some of the guests were really nice and friendly. We definitely want to visit again for longer next time as it's easy access to so many places.

6

Frank

3 settimane fa

·

Soggiorno di 3 notti

Great location. Breakfast was awful.

Great location. Breakfast was awful.

10

Graham

3 settimane fa

·

Soggiorno di 2 notti

The Hotel has an absolutely unrivalled location.Views are incredible. I was saddened to hear of the uncertainty of its permanence but the building does require some refurbishment. Staff were excellent and room comfortable with stunning sea view. A suggestion.... it's not a Commercial Hotel so why start your breakfast service at 7am.a far better time for guest..and hotel would be 8am till 10:30.

The Hotel has an absolutely unrivalled location.Views are incredible. I was saddened to hear of the uncertainty of its permanence but the building does require some refurbishment. Staff were excellent and room comfortable with stunning sea view. A suggestion.... it's not a Commercial Hotel so why start your breakfast service at 7am.a far better time for guest..and hotel would be 8am till 10:30.

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 23:59

Prima delle 11:00

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Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

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Prezzi per le prossime date

ottobre 2026

novembre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 18 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
La struttura è dotata di un estintore antincendio
Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.

La piscina stagionale resterà aperta da giugno a settembre.
Piscina accessibile dalle 08:00 alle 17:30.
La struttura accetta animali domestici solo in camere specifiche. Il servizio è a pagamento (le tariffe sono indicate nella sezione apposita). Per richiedere una di queste camere, gli ospiti devono mettersi in contatto direttamente con la struttura utilizzando i recapiti presenti nella conferma della prenotazione.

Dati dell'attività

Codice di registrazione della struttura 619707911

Parcheggio non assistito: 10.00 GBP a notte
Supplemento per animali domestici: 30 GBP ad animale, a notte
Non vengono richiesti supplementi per gli animali di servizio

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.