Essential by Dorint Interlaken
From
251 USD
a notte
Seleziona le date per controllare prezzi e disponibilità
From
251 USD
a notte
Informazioni su questa struttura
Avrai a disposizone utili servizi come il Wi-Fi gratuito e servizi di concierge.
Servizi
Avrai a disposizone utili servizi come il Wi-Fi gratuito e servizi di concierge.
Servizi per le aziende
Potrai usufruire di una reception aperta 24 ore su 24, personale poliglotta e deposito bagagli. Il un parcheggio (a pagamento) è disponibile in loco.
Ristorazione
Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge. La colazione a buffet è servita nei giorni feriali dalle ore 06:30 alle ore 10:30 e nel fine settimana dalle ore 06:30 alle ore 11:00, dietro pagamento di un supplemento.
Camere
Rilassati in una delle 115 camere con stile personalizzato della struttura, complete di macchina per caffè espresso e TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo. Il bagno in camera dispone di vasca o doccia, set di cortesia gratuiti e asciugacapelli.
Posizione
Scegliendo Essential by Dorint Interlaken di Interlaken (Central Interlaken) avrai il vantaggio di muoverti agevolmente e arrivare a Lago di Brienz e Mystery Rooms in soli 10 minuti di auto. Questo hotel si trova a 12,8 km da Cascate di Staubbach e 0,5 km da Hoeheweg.
Nelle vicinanze
Mystery Rooms(0.2 miglia)
Hoeheweg(0.3 miglia)
Kunsthaus Interlaken(0.4 miglia)
Parco Höhematte(0.4 miglia)
Seilpark Interlaken(0.6 miglia)
Casinò di Interlaken(0.7 miglia)
Heimwehfluh(0.8 miglia)
Tell-Spiele(0.9 miglia)
Terminal dei traghetti di Interlaken Ost(1.2 miglia)
Gasthof Baeren(1.5 miglia)
Parco Jungfrau(1.6 miglia)
Lago di Thun(1.7 miglia)
Golfclub Interlaken-Unterseen(2 miglia)
Skydive Interlaken(2 miglia)
Lago di Brienz(2.1 miglia)
L'aeroporto internazionale più vicino è Berna (BRN-Belp)(31.3 miglia)
Parcheggio
Camere non fumatori
Lavanderia a secco
Servizio di pulizia
Servizio banchetti
Deposito bagagli
Posizione
Rugenparkstrasse 8 - 10, Central Interlaken, Interlaken, Svizzera
Mystery Rooms (0.2 miglia)
Hoeheweg (0.3 miglia)
Kunsthaus Interlaken (0.4 miglia)
Parco Höhematte (0.4 miglia)
Seilpark Interlaken (0.6 miglia)
Casinò di Interlaken (0.7 miglia)
Opzioni camera
6
Essential Apartment (no A/C) - Annex Building
Dettagli della camera
1 Letto Matrimoniale Alla Francese
e 2 Letti Singoli
Posti letto: 4
581 ft²
RiscaldamentoWi-Fi (gratuito)Bagno privato
7
Suite Junior, patio
Dettagli della camera
2 Letti Singoli
e 1 Letto A Castello
Posti letto: 2
237 ft²
Area terrazzata esterna o patioRiscaldamentoWi-Fi (gratuito)Bagno privato
10
Superior Apartment (no A/C) - Annex Building
Dettagli della camera
2 Letti Singoli
Posti letto: 2
RiscaldamentoWi-Fi (gratuito)Bagno privato
5
Essential Zimmer 14 m²
Dettagli della camera
2 Letti Singoli
Posti letto: 2
151 ft²
RiscaldamentoWi-Fi (gratuito)Bagno privato
5
Superior Zimmer 14 m²
Dettagli della camera
2 Letti Singoli
Posti letto: 2
151 ft²
RiscaldamentoWi-Fi (gratuito)Bagno privato
6
Comfort Apartment (no A/C) - Annex Building
Dettagli della camera
4× Letti Singoli
Posti letto: 4
RiscaldamentoWi-Fi (gratuito)Soggiorno separato
7
Camera Junior, patio (2 terraces)
Dettagli della camera
2 Letti Singoli
e 1 Divano Letto
Posti letto: 4
RiscaldamentoWi-Fi (gratuito)Bagno privatoPatio
5
Camera familiare
Dettagli della camera
2 Letti Singoli
e 1 Divano Letto
Posti letto: 4
237 ft²
RiscaldamentoWi-Fi (gratuito)Bagno privato
Recensioni degli ospiti su Essential by Dorint Interlaken
8.8
Ottimo
Sulla base di 699 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Essential by Dorint Interlaken - Nuova apertura offre sistemazioni moderne in una posizione eccezionalmente comoda, direttamente alla stazione di Interlaken West, con una colazione ampiamente elogiata, abbondante e personale generalmente cordiale che lo rende una base ideale per escursioni nella regione.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Essential by Dorint Interlaken - Nuova apertura offre sistemazioni moderne in una posizione eccezionalmente comoda, direttamente alla stazione di Interlaken West, con una colazione ampiamente elogiata, abbondante e personale generalmente cordiale che lo rende una base ideale per escursioni nella regione.
Alcuni ospiti hanno avuto difficoltà con stanze calde o con un condizionamento dell'aria insufficiente, e pochi hanno notato rumore dei treni o viste su muri. Le camere possono essere di dimensioni ridotte e molti menzionano la mancanza di comfort in camera come un frigorifero, un bollitore o un ferro da stiro. La pulizia è solitamente buona ma occasionalmente incoerente, e il servizio di reception e le politiche di deposito o addebito hanno ricevuto feedback contrastanti. Una scelta pratica per esplorare la regione.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Il bar in loco riceve recensioni positive ed è disponibile un parcheggio sotterraneo (a pagamento). Pochi altri servizi vengono evidenziati nelle recensioni.
Recensioni degli ospiti correlate
10
Mohammed Jad
5 ott 2025
·
Soggiorno di 2 notti
Only concern was the amenities in the room was missing , to be honest also the charge of the parking. Beside this everything was food
Only concern was the amenities in the room was missing , to be honest also the charge of the parking. Beside this everything was food
8
Derek
27 nov 2024
·
Soggiorno di 4 notti
Modern facility in excellent location.
Modern facility in excellent location.
8
Marcin
14 giu 2025
·
Soggiorno di 2 notti
Nice and clean. Underground parking. Right by the train station but still quiet. Good breakfast and bar.
Nice and clean. Underground parking. Right by the train station but still quiet. Good breakfast and bar.
6
julie
16 set 2024
·
Soggiorno di 1 notte
The parking is not obvious and you can end up searching for a parking space to check in and then get access to the car park. Very central to Interlaken though as the hotel backs onto the railway station which you cannot hear - good insulation
The parking is not obvious and you can end up searching for a parking space to check in and then get access to the car park. Very central to Interlaken though as the hotel backs onto the railway station which you cannot hear - good insulation
10
Susan
3 set 2025
·
Soggiorno di 3 notti
Great location in town with underground parking. Wonderful, helpful staff. Client in room despite being next door to train station.
Great location in town with underground parking. Wonderful, helpful staff. Client in room despite being next door to train station.
10
Rei
7 dic 2024
·
Soggiorno di 2 notti
Doorstep to Interlaken West train station. Migros and a shopping mall are just opposite. High speed wifi. Breakfast is good. Junior suite comes with a bunk bed for my kids and an open patio facing the lake. Beautiful view. Luggage storage available. Cons: Toilet door no lock. Room size is good for stay. Just no much space in room to open our 4 luggages.
Doorstep to Interlaken West train station. Migros and a shopping mall are just opposite. High speed wifi. Breakfast is good. Junior suite comes with a bunk bed for my kids and an open patio facing the lake. Beautiful view. Luggage storage available. Cons: Toilet door no lock. Room size is good for stay. Just no much space in room to open our 4 luggages.
10
Ray
19 mag 2025
·
Soggiorno di 3 notti
New and modern rooms are very nice. No need to use EU plug adapter to recharge phones as the charging cords plug directly into wall terminals. Great location just behind the train and boat cruise station. Very affordable 24 hour parking across the street below the Migros shopping mall. Staff is very knowledgeable and always ready to help. Highly recommend.
New and modern rooms are very nice. No need to use EU plug adapter to recharge phones as the charging cords plug directly into wall terminals. Great location just behind the train and boat cruise station. Very affordable 24 hour parking across the street below the Migros shopping mall. Staff is very knowledgeable and always ready to help. Highly recommend.
10
Barbara
15 giu 2025
·
Soggiorno di 2 notti
The staff is Amazing especialy the Gentleman at the Bar he’s name starts with letter S and he came from 🇵🇱 Poland. Please let us know his name please please. He is the most gentle and a very hard worker .
The staff is Amazing especialy the Gentleman at the Bar he’s name starts with letter S and he came from 🇵🇱 Poland. Please let us know his name please please. He is the most gentle and a very hard worker .
10
David
10 set 2025
·
Soggiorno di 3 notti
Great hotel based at the end of the platform at Interlaken west station, great base to hop on a train to Interlaken ost for connections to lauterbrunnen and Grindelwald , great hotel bar. Staff were excellent, definitely one for a future stop
Great hotel based at the end of the platform at Interlaken west station, great base to hop on a train to Interlaken ost for connections to lauterbrunnen and Grindelwald , great hotel bar. Staff were excellent, definitely one for a future stop
8
Anupama
17 set 2025
·
Soggiorno di 1 notte
We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.
We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Molti ospiti descrivono la proprietà come molto pulita e ben tenuta, ma diversi segnalano polvere, odori o pulizie superficiali, con alcuni casi di stanze non pulite adeguatamente all'arrivo.
Recensioni degli ospiti correlate
6
Tsz Hei
3 set 2025
·
Soggiorno di 1 notte
工作人員服務很好，我對於火車票有少許問題，酒店職員幫忙打給SBB. 免費早餐有很多選擇，也很美味 房間清潔，但不知為何有時會有臭渠味。
工作人員服務很好，我對於火車票有少許問題，酒店職員幫忙打給SBB. 免費早餐有很多選擇，也很美味 房間清潔，但不知為何有時會有臭渠味。
2
Victoria
5 ott 2025
·
Soggiorno di 2 notti
This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.
This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.
6
Addakin
7 set 2024
·
Soggiorno di 3 notti
The location and property were great! Loved the free breakfast and it was very close to all. The cleaning service was poor, we were forgotten one day despite putting the sign out, and only half the room was cleaned the second day.
The location and property were great! Loved the free breakfast and it was very close to all. The cleaning service was poor, we were forgotten one day despite putting the sign out, and only half the room was cleaned the second day.
8
Renata
12 ott 2025
·
Soggiorno di 3 notti
Hotel excelente, muito bem localizado. O unico ponto negativo foi a limpeza, muito superficial. Marcas de copos no banheiro e na mesa.
Hotel excelente, muito bem localizado. O unico ponto negativo foi a limpeza, muito superficial. Marcas de copos no banheiro e na mesa.
10
Murray James
28 nov 2025
·
Soggiorno di 2 notti
Great apartment in the annex - spacious, clean, modern and with all required amenities. Staff were super friendly and helpful and excellent hot/cold buffet breakfast.
Great apartment in the annex - spacious, clean, modern and with all required amenities. Staff were super friendly and helpful and excellent hot/cold buffet breakfast.
10
Zia H
5 set 2024
·
Soggiorno di 2 notti
Very clean. Very convenient. Interlaken west station is attached to backside of hotel which is so convenient. No noise. Very quiet. Excellent warm breakfast. I will definitely stay again whenever I come to Interlaken
Very clean. Very convenient. Interlaken west station is attached to backside of hotel which is so convenient. No noise. Very quiet. Excellent warm breakfast. I will definitely stay again whenever I come to Interlaken
6
Fasel
12 lug 2025
·
Soggiorno di 2 notti
Cleanliness was poor, dusty room, half slap dash cleaning, used coffee mugs left in room despite room being cleaned. No water given
Cleanliness was poor, dusty room, half slap dash cleaning, used coffee mugs left in room despite room being cleaned. No water given
10
LEE JI
3 nov 2025
·
Soggiorno di 3 notti
호텔 로비부터 객실까지 어느곳하나 청결하지 않은 공간이 없었습니다. 침대는 아주 푹신하지도 딱딱하지도 않아 편하게 쉬기 좋았고 제가 디스크 환자인데 불편함 없었습니다. 조식은 유럽식 아침식사 잘 못하시는 어머니께서 너무 맛있다고 2접시씩 드실정도로 훌륭했고 인포메이션부터 레스토랑까지 모든 직원분들의 친절함은 감사할정도였습니다. 제가 융프라우 철도 할인권을 1장만 프린트 해갔는데 융프라우 가는날 인당 1장씩인걸 뒤늦게 발견하고 인포메이션에 복사 요청드렸는데 아주 흔쾌히 친절하게 도와주셔서 너무 감사했습니다. 그리고 가장 좋았던점은 뒷문으로 나가면 기차 플랫폼입니다^^기차역 입구가 아닌 플랫폼이요^^ 동역이든 루체른이든 체르마트든 어딜 가던지 뒷문으로 나가면 됩니다. 그럼에도 불구하고 객실에서는 기차와 관련된 소음은 전혀 듣지 못했습니다.호텔예약할때 동역으로 착각하고 잘못예약해서 나중에 서역인걸 알고 많이 당황했는데 오히려 너무 행운이었습니다. 다음에 다시 인터라켄을 간다면 꼭 다시 숙박할거예요!!!
호텔 로비부터 객실까지 어느곳하나 청결하지 않은 공간이 없었습니다. 침대는 아주 푹신하지도 딱딱하지도 않아 편하게 쉬기 좋았고 제가 디스크 환자인데 불편함 없었습니다. 조식은 유럽식 아침식사 잘 못하시는 어머니께서 너무 맛있다고 2접시씩 드실정도로 훌륭했고 인포메이션부터 레스토랑까지 모든 직원분들의 친절함은 감사할정도였습니다. 제가 융프라우 철도 할인권을 1장만 프린트 해갔는데 융프라우 가는날 인당 1장씩인걸 뒤늦게 발견하고 인포메이션에 복사 요청드렸는데 아주 흔쾌히 친절하게 도와주셔서 너무 감사했습니다. 그리고 가장 좋았던점은 뒷문으로 나가면 기차 플랫폼입니다^^기차역 입구가 아닌 플랫폼이요^^ 동역이든 루체른이든 체르마트든 어딜 가던지 뒷문으로 나가면 됩니다. 그럼에도 불구하고 객실에서는 기차와 관련된 소음은 전혀 듣지 못했습니다.호텔예약할때 동역으로 착각하고 잘못예약해서 나중에 서역인걸 알고 많이 당황했는데 오히려 너무 행운이었습니다. 다음에 다시 인터라켄을 간다면 꼭 다시 숙박할거예요!!!
6
Rans
3 ott 2025
·
Soggiorno di 3 notti
Wish you could control the air conditioner in the room. Had to sleep with windows open and so did others with very loud kids. Our view out the windows was a closed in box of the building walls. Walls had visible dust on them. Will go to another hotel next time.
Wish you could control the air conditioner in the room. Had to sleep with windows open and so did others with very loud kids. Our view out the windows was a closed in box of the building walls. Walls had visible dust on them. Will go to another hotel next time.
10
Karine
27 ago 2025
·
Soggiorno di 4 notti
Very clean hotel and excellent service
Very clean hotel and excellent service
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Le camere sono moderne e generalmente confortevoli, con un buon insonorizzazione dai treni e, in alcuni casi, una vista panoramica sulle montagne o sul fiume. Gli svantaggi comuni includono aria condizionata debole o inefficace, layout più piccoli e servizi in camera limitati come un frigorifero, un bollitore o un ferro da stiro.
Recensioni degli ospiti correlate
6
Sophie
26 mag 2025
·
Soggiorno di 3 notti
Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.
Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.
6
Jon
20 set 2025
·
Soggiorno di 2 notti
Closest hotel to the Interlaken West station. Newly renovated. Gets hot and rooms are a bit small.
Closest hotel to the Interlaken West station. Newly renovated. Gets hot and rooms are a bit small.
10
Jongzhi
16 nov 2025
·
Soggiorno di 5 notti
Room was great. Staff was friendly. But no fridge or water boiler in the room.
Room was great. Staff was friendly. But no fridge or water boiler in the room.
10
Galen
13 ott 2025
·
Soggiorno di 6 notti
Great room with a view of the water and mountains. Breakfast buffett is amazing and has everything. Hotel is at Interlaken West train station and comes with free train/bus pass for use within town. TV was modern enough I could stream from my phone. Hotel workers were friendly and informative. I got hot water for my noodles. No cooking items or fridge are in rooms. Just coffee machine.
Great room with a view of the water and mountains. Breakfast buffett is amazing and has everything. Hotel is at Interlaken West train station and comes with free train/bus pass for use within town. TV was modern enough I could stream from my phone. Hotel workers were friendly and informative. I got hot water for my noodles. No cooking items or fridge are in rooms. Just coffee machine.
10
Mike
10 nov 2025
·
Soggiorno di 3 notti
Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.
Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.
10
Murilo
21 nov 2025
·
Soggiorno di 2 notti
Bom hotel, equipe atenciosa. Para quem vai de trem é perfeita! A estação fica “dentro” do hotel, e é extremamente silencioso.
Bom hotel, equipe atenciosa. Para quem vai de trem é perfeita! A estação fica “dentro” do hotel, e é extremamente silencioso.
10
Pedro
9 dic 2025
·
Soggiorno di 3 notti
Excelente hotel, dentro da estação de trem de Interlaken, dois passos pra fora, você já está dentro do trem para destinos incríveis. Quartos limpos, espaços, com uma vista surreal para os Alpes e o lago. Café da manhã impecável.
Excelente hotel, dentro da estação de trem de Interlaken, dois passos pra fora, você já está dentro do trem para destinos incríveis. Quartos limpos, espaços, com uma vista surreal para os Alpes e o lago. Café da manhã impecável.
8
Pritpal
9 nov 2024
·
Soggiorno di 2 notti
The rooms categories isn't not listed when booked. I spent more then US$ 230.00 for a cave type room which has no view at all. Paid $50.00/ night extra for a room with outside view. Rooms have no microwave, waterb oiling cattle & refrigerator. Also no iron inside the room. They provides upon request. Bathroos are so small and ignored by house keepers for shampoo, conditioner, body lotion etc. No space for clothes to hang. Basically very small rooms that you can hardly move around.
The rooms categories isn't not listed when booked. I spent more then US$ 230.00 for a cave type room which has no view at all. Paid $50.00/ night extra for a room with outside view. Rooms have no microwave, waterb oiling cattle & refrigerator. Also no iron inside the room. They provides upon request. Bathroos are so small and ignored by house keepers for shampoo, conditioner, body lotion etc. No space for clothes to hang. Basically very small rooms that you can hardly move around.
6
nina
22 mar 2025
·
Soggiorno di 2 notti
The room was a Mountain View except you can see a parking lot and the train station was right next to our room so it stayed loud. The room was too hot and we had a very hard time sleeping. You can open the window but it’s almost all covered with a metal decoration so no air flow really gets in. Would not stay again. It is a nice hotel with great breakfast.
The room was a Mountain View except you can see a parking lot and the train station was right next to our room so it stayed loud. The room was too hot and we had a very hard time sleeping. You can open the window but it’s almost all covered with a metal decoration so no air flow really gets in. Would not stay again. It is a nice hotel with great breakfast.
8
Waqas
17 ago 2025
·
Soggiorno di 3 notti
Neat rooms, good breakfast - only thing to mention didn’t have proper AC in the rooms and it was upto 30 degrees while we were there
Neat rooms, good breakfast - only thing to mention didn’t have proper AC in the rooms and it was upto 30 degrees while we were there
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizio
Il personale è spesso descritto come cordiale e disponibile. Tuttavia, numerose recensioni citano una reception impersonale o poco disponibile, confusione sui depositi/addebiti e risposte incoerenti a problemi di rumore, pulizia o stanze.
Recensioni degli ospiti correlate
6
Sophie
26 mag 2025
·
Soggiorno di 3 notti
Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.
Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.
2
Victoria
5 ott 2025
·
Soggiorno di 2 notti
This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.
This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.
6
SALIM
4 ago 2024
·
Soggiorno di 2 notti
Location: Excellent, easy access to tourist attractions and essential facilities. Services:Below average, in need of improvement. Staff: Generally below average, except for Mr. Hussein and Ms. Chiara, who provided great assistance and resolved some issues.
Location: Excellent, easy access to tourist attractions and essential facilities. Services:Below average, in need of improvement. Staff: Generally below average, except for Mr. Hussein and Ms. Chiara, who provided great assistance and resolved some issues.
6
Ka Wah
28 mag 2024
·
Soggiorno di 1 notte
Location is great. However hotel charge out the deposit from my account which is very confused, it will take another 6-7 days refund after checkout. This will involve extra bank charge. Suggest hotel only need to hold credit for the deposit. ☹️
Location is great. However hotel charge out the deposit from my account which is very confused, it will take another 6-7 days refund after checkout. This will involve extra bank charge. Suggest hotel only need to hold credit for the deposit. ☹️
10
Susan
19 ott 2025
·
Soggiorno di 2 notti
We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.
We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.
6
taminder
10 mag 2025
·
Soggiorno di 1 notte
The location is great and the breakfast was decent. Bar tender was great, really attentive. Downside for me was the reception staff, very rude, impersonal and unhelpful, totally the opposite for people working in hospitality. Room has good facilities, a little small and dusty but overall good quality. Not sure I would recommend the hotel just because of how poor the reception staff were.
The location is great and the breakfast was decent. Bar tender was great, really attentive. Downside for me was the reception staff, very rude, impersonal and unhelpful, totally the opposite for people working in hospitality. Room has good facilities, a little small and dusty but overall good quality. Not sure I would recommend the hotel just because of how poor the reception staff were.
10
Benjamin
2 set 2024
·
Soggiorno di 3 notti
The staff was very helpful and friendly.
The staff was very helpful and friendly.
10
Jeff
11 giu 2025
·
Soggiorno di 3 notti
Eduardo at the front desk was really friendly and helpful. Very cool lady working at the bar too. Friendly all around
Eduardo at the front desk was really friendly and helpful. Very cool lady working at the bar too. Friendly all around
4
Tina
2 set 2025
·
Soggiorno di 1 notte
⭐ 2/10 – Very Disappointing Stay I rarely write negative reviews, but this hotel experience was truly disappointing. Our room was directly above the train tracks, and when I asked politely to move to a higher floor, the reception staff brushed me off without a smile. They claimed all rooms were occupied, yet the Expedia app showed multiple available rooms in the same category. To make matters worse, when I mentioned the loud train noise, the 2 lady receptionists ant night insisted it was “not possible” to hear it, which felt dismissive and insulting. I didn’t know that accusing customers lying is part of the service. (I have recorded the noises on videos of the management team wants to hear them) The room was also very dusty, adding to the discomfort. On the bright side, the complimentary breakfast was wonderful, with plenty of variety, and the gentleman at reception during the day was kind and professional. Unfortunately, the unhelpful staff, noise, and lack of honesty overshadowed these positives, and I cannot recommend this hotel.
⭐ 2/10 – Very Disappointing Stay I rarely write negative reviews, but this hotel experience was truly disappointing. Our room was directly above the train tracks, and when I asked politely to move to a higher floor, the reception staff brushed me off without a smile. They claimed all rooms were occupied, yet the Expedia app showed multiple available rooms in the same category. To make matters worse, when I mentioned the loud train noise, the 2 lady receptionists ant night insisted it was “not possible” to hear it, which felt dismissive and insulting. I didn’t know that accusing customers lying is part of the service. (I have recorded the noises on videos of the management team wants to hear them) The room was also very dusty, adding to the discomfort. On the bright side, the complimentary breakfast was wonderful, with plenty of variety, and the gentleman at reception during the day was kind and professional. Unfortunately, the unhelpful staff, noise, and lack of honesty overshadowed these positives, and I cannot recommend this hotel.
10
JOHN
13 mag 2025
·
Soggiorno di 4 notti
An amazing hotel in Interlaken. Probably the best location in Interlaken with a door right on the train platform. Staff is excellent, very knowledgeable and friendly. I would specifically mention Julie at the reception. Breakfast was delicious with many varieties. The room was about the right size with a very comfortable bed. I highly recommend this hotel and would definitely stay there again in our next visit
An amazing hotel in Interlaken. Probably the best location in Interlaken with a door right on the train platform. Staff is excellent, very knowledgeable and friendly. I would specifically mention Julie at the reception. Breakfast was delicious with many varieties. The room was about the right size with a very comfortable bed. I highly recommend this hotel and would definitely stay there again in our next visit
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Posizione
Posizione eccezionale direttamente alla stazione di Interlaken West, con facile accesso a treni, autobus, battelli, negozi e supermercati, ed è raggiungibile a piedi il centro. Alcuni notano che le camere si affacciano sul binario e che i collegamenti presso Interlaken Ost richiedono un breve viaggio in treno o autobus.
Recensioni degli ospiti correlate
8
Melissa
20 ago 2025
·
Soggiorno di 2 notti
The location is on the West side of town so you do have to take a short train ride to Ost station each time you travel. Even though it’s next to the train station, we did not hear it at all! It was quiet, comfortable and the staff was very helpful. The breakfast is good and it’s nice to have grocery store across the street.
The location is on the West side of town so you do have to take a short train ride to Ost station each time you travel. Even though it’s next to the train station, we did not hear it at all! It was quiet, comfortable and the staff was very helpful. The breakfast is good and it’s nice to have grocery store across the street.
10
Hina
16 ago 2025
·
Soggiorno di 3 notti
Great location for the train station
Great location for the train station
10
Mike
10 nov 2025
·
Soggiorno di 3 notti
Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.
Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.
10
Henry
9 apr 2025
·
Soggiorno di 3 notti
Hotel was centrally located. Walkable from the train station.
Hotel was centrally located. Walkable from the train station.
10
Danielli
14 nov 2025
·
Soggiorno di 6 notti
Very convenient location right on the train station! Our room was clean. The breakfast buffet was amazing! Lots of selection! Highly recommend this hotel!
Very convenient location right on the train station! Our room was clean. The breakfast buffet was amazing! Lots of selection! Highly recommend this hotel!
8
Hoi Ying
7 ott 2024
·
Soggiorno di 2 notti
Location - It is just right next to Interlaken West Station, but it is still quite with good river view. Although it is 30 mins walking to Interlaken Ost Station, there is bus stop around the hotel and visitor card will be provided by hotel to take the public transport Migros is opposite to the hotel which is convenient for shopping Breakfast starts from 0630 with good range of choices though the taste is on average
Location - It is just right next to Interlaken West Station, but it is still quite with good river view. Although it is 30 mins walking to Interlaken Ost Station, there is bus stop around the hotel and visitor card will be provided by hotel to take the public transport Migros is opposite to the hotel which is convenient for shopping Breakfast starts from 0630 with good range of choices though the taste is on average
10
Maria Criselda DeLeon
29 apr 2025
·
Soggiorno di 3 notti
Very accessible to/from attractions in the surrounding areas.
Very accessible to/from attractions in the surrounding areas.
10
alejandro
27 mag 2025
·
Soggiorno di 1 notte
Excelent location, right there train station
Excelent location, right there train station
10
Lee Tiang
27 dic 2024
·
Soggiorno di 3 notti
Hotel was just next to Interlaken West station and it was so convenient for us to get around! There’s a shopping mall and supermarket across the road as well. Beautiful hotel and gorgeous rooms.
Hotel was just next to Interlaken West station and it was so convenient for us to get around! There’s a shopping mall and supermarket across the road as well. Beautiful hotel and gorgeous rooms.
10
Sally
19 ott 2025
·
Soggiorno di 1 notte
Convenient a few steps from train station (Interlaken west), friendly staff, clean, quiet, beautiful view.
Convenient a few steps from train station (Interlaken west), friendly staff, clean, quiet, beautiful view.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Ristorazione
La colazione è un punto di forza in tutte le recensioni: abbondante, fresca e varia, con un buon caffè. Note minori includono occasionali affollamenti o articoli specifici che non piacciono, e solo menzioni limitate del bar o di altri ristoranti.
Recensioni degli ospiti correlate
10
David
4 apr 2025
·
Soggiorno di 1 notte
Next to platform of train station but quiet. Good breakfast.
Next to platform of train station but quiet. Good breakfast.
10
Christina
18 giu 2025
·
Soggiorno di 2 notti
Lovely hotel, everything we needed for our 2 night stay. Staff very friendly and helpful. ** This hotel has so much selection for breakfast, I was very impressed! All food was fresh and plentiful, very good start to the day!
Lovely hotel, everything we needed for our 2 night stay. Staff very friendly and helpful. ** This hotel has so much selection for breakfast, I was very impressed! All food was fresh and plentiful, very good start to the day!
10
Mike
10 nov 2025
·
Soggiorno di 3 notti
Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.
Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.
10
Camilla Joy
6 ott 2025
·
Soggiorno di 1 notte
Great breakfast
Great breakfast
10
Jessenia
4 nov 2025
·
Soggiorno di 2 notti
Clean and comfortable. Great breakfast.
Clean and comfortable. Great breakfast.
10
Susan
19 ott 2025
·
Soggiorno di 2 notti
We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.
We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.
10
Douglas
28 apr 2024
·
Soggiorno di 1 notte
It’s a very clean and nice hotel. Great breakfast.
It’s a very clean and nice hotel. Great breakfast.
10
Samara
13 dic 2025
·
Soggiorno di 3 notti
There was a lot of variety for breakfast, including a coffee machine that made many different espresso based drinks!
There was a lot of variety for breakfast, including a coffee machine that made many different espresso based drinks!
10
Raul
6 nov 2025
·
Soggiorno di 2 notti
Everything was excelent. Delicious breakfast
Everything was excelent. Delicious breakfast
8
Anupama
17 set 2025
·
Soggiorno di 1 notte
We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.
We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Jennifer
settimana scorsa
·
Soggiorno di 2 notti
Good location. Room was ready ahead of time and they gave us transport passes for the Interlaken area. Also got hot breakfast.
Good location. Room was ready ahead of time and they gave us transport passes for the Interlaken area. Also got hot breakfast.
10
Wilder
settimana scorsa
·
Soggiorno di 2 notti
Excellent overall experience. Perfect for our trip
Excellent overall experience. Perfect for our trip
6
Corinne
settimana scorsa
·
Soggiorno di 1 notte
top frühstück - gute auswahl
top frühstück - gute auswahl
10
Jennifer
2 settimane fa
·
Soggiorno di 1 notte
Good location next to train station. Has breakfast which was good
Good location next to train station. Has breakfast which was good
10
DORIO
2 settimane fa
·
Soggiorno di 2 notti
Hotel muito limpo e localização perfeita.
Hotel muito limpo e localização perfeita.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 11:00
Cauzione
Per questa struttura ti verrà richiesto di pagare una cauzione completamente rimborsabile.
Mostra di piùHai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-20: NO DATA
- 2026-09-21: 386.39457464294435USD
- 2026-09-22: 383.17346138000494USD
- 2026-09-23: 455.4376190063477USD
- 2026-09-24: 407.71581571655275USD
- 2026-09-25: 412.8837964965821USD
- 2026-09-26: 466.35116481323246USD
- 2026-09-27: 386.55920823059085USD
- 2026-09-28: 412.0819699493409USD
- 2026-09-29: 419.683920602417USD
- 2026-09-30: 492.26147077331547USD
- 2026-10-01: 408.3713012969971USD
- 2026-10-02: 454.11171938476565USD
- 2026-10-03: 440.68349890441897USD
- 2026-10-04: 388.08387364807135USD
- 2026-10-05: 449.5184843414307USD
- 2026-10-06: 378.26150720520025USD
- 2026-10-07: 392.93288999328615USD
- 2026-10-08: 398.60111437988286USD
- 2026-10-09: 338.02772868652346USD
- 2026-10-10: 352.74698067016607USD
- 2026-10-11: 373.6683072052002USD
- 2026-10-12: 376.278194619751USD
- 2026-10-13: 352.7150561920166USD
- 2026-10-14: 362.64879035339357USD
- 2026-10-15: 346.10910720520025USD
- 2026-10-16: 335.9078872680664USD
- 2026-10-17: 377.11320720520024USD
- 2026-10-18: 351.8825667266846USD
- 2026-10-19: 318.5245708740235USD
- 2026-10-20: 330.86525649719243USD
- 2026-10-21: 332.61658220520025USD
- 2026-10-22: 334.99311605224614USD
- 2026-10-23: 332.61658220520025USD
- 2026-10-24: 322.532336920166USD
- 2026-10-25: 309.42041758117676USD
- 2026-10-26: 336.9227072052002USD
- 2026-10-27: 330.86525649719243USD
- 2026-10-28: 334.6950024017334USD
- 2026-10-29: 336.9227072052002USD
- 2026-10-30: 330.5843841674805USD
- 2026-10-31: 325.8078374389649USD
- 2026-11-01: 234.25320000000002USD
- 2026-11-02: 225.49898945007325USD
- 2026-11-03: 242.03867259826663USD
- 2026-11-04: 234.35524619140628USD
- 2026-11-05: 239.11050409393312USD
- 2026-11-06: 242.03867259826663USD
- 2026-11-07: 251.22507259826662USD
- 2026-11-08: 221.7188999511719USD
- 2026-11-09: 232.8522725982666USD
- 2026-11-10: 221.36927259826663USD
- 2026-11-11: 214.31189537048343USD
- 2026-11-12: 233.78332144317628USD
- 2026-11-13: 224.63913114013673USD
- 2026-11-14: 261.3186394104004USD
- 2026-11-15: 210.28830725860598USD
- 2026-11-16: 240.49319143981936USD
- 2026-11-17: 239.11050409393312USD
- 2026-11-18: 228.2590725982666USD
- 2026-11-19: 217.53717879028324USD
- 2026-11-20: 226.43855382537845USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. La cauzione generale indicata si applica alle prenotazioni delle seguenti tipologie di camera: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
Ti verrà richiesto di pagare la seguente cauzione completamente rimborsabile.
Deposit: CHF 300 per accommodation, per stay
The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.
The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- La struttura è dotata di un estintore antincendio
- Costo colazione a buffet: 26 CHF per gli adulti e 13 CHF per i bambini (importi approssimativi).
- Parcheggio coperto non assistito: 28 CHF a notte
- Supplemento per animali domestici: 25 CHF ad animale, a soggiorno
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Camere non fumatori
Lavanderia a secco
Servizio di pulizia
Servizio banchetti
Deposito bagagli
Servizi
Lavanderia a secco
Servizio di pulizia
Servizio banchetti
Deposito bagagli
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Internet
Wi-fi gratuito
Informazioni generali
Camere non fumatori
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parcheggio
Parcheggio
Parking (Limited)
Parking Onsite