Dunav Apartment House

Central location, the facilities were good enough. Reception works 9 to 5, and as we arrived after 5 we were given instructions on how to check in and which apartment to go to. When we went to that apartment, however, it was already occupied by other people 😁. In the end we managed to find the apartment they had prepared for us. Apart from this misunderstanding, the stay was fine. In the end we managed to find the ri

Questa struttura è magnifica per quanto abbiamo. Abbiamo preso la stanza grande con cucina ed era fantastica, attrezzata con tutto quello che ci serviva. Supermercato Lidl a 5 minuti a piedi. Due fermate autobus per due diversi autobus a 3 minuti a piedi. Fermata metro a 10 minuti a piedi. Fermata tram a 10 minuti a piedi. Il centro lo si può raggiungere o a piedi a 15 minuti o con i mezzi come abbiamo fatto noi. L’aeroporto sta a circa 40 minuti e abbiamo preso la metro e un bus. Consiglio vivamente questo hotel

Absolutely wonderful, cozy and comfortable apartments. You have everything for self catering as well

One bedroom unit was spacious, large closet in bedroom, high pressure shower in bathroom. It was sparsely furnished and had limited supplies in the kitchenette, a microwave should be included along with more dishes such as large mugs and bowls, tea or coffee pot and kitchen towels. The TV in the bedroom was very small and too far up on the wall to watch. The shower in the bathroom would leak onto the floor every time. Lack of storage space in the bathroom .

No tuvimos agua caliente en 2 días

I went for the deluxe option hoping to get a king size bed. There were two single beds put together. The place is in a quiet street. It is quiet overnight. Staff are friendly. The kitchen could do with a couple of wine glasses and a tea towel. The floor was dirty, the bathroom was dirty, as if nobody had been there for some time. There is no housekeeping service, despite what they advertise. I put the sign "please do my room" out twice and nothing was done. The rubbish just piled up while I was stayed in the apartment. They say there is a safe in the room. That's not true. The kitchen knife can hardly cut butter. The layout is great though. Spacious living room and dining area with an open plan kitchen. The air conditioning in the living room was great.There were items in the fridge and small freezer left by the previous guest. The one in the bedroom did not work. It made all the noises but it didn't do much and I tried all configurations in the remote. I would only stay at this property again if I could not find anything else.

Specious, comfortable apartment, good location, clean and quiet. Gentleman at front desk was friendly and accommodating. My only complaints: Wifi was very weak (at least on 4th floor), shower was clogged, no microwave.

The apartment is nice and spacious. There is a kitchen, but it is not well equiped, so cooking is not an option. The wifi does not work in the room - that wasn‘t a problem for us, since it worked in the lobby. The area around the apartment is fantastic, grocery stores and public transportation are really close by. And the center with all the historical sights is just a few walking minutes away.

The stay was most pleasant. The apartment was spacious, clean and had everything needed. It is in a quiet area but near everything. The gentleman in the front desk is extremely professional. The only thing I missed was access to a microwave and a self laundry room. They do your laundry for a fee and it is fast.

A great location and comfortable apartment. I had expected laundry facilities in the room, but reception were happy to help out and get my laundry done.

Excelent location, comfort and clean room friendly staff

Run down, dirty and not nice at all. Everything was dirty e.g. hair in the beds, leftover bread crumbs on table, stained toilet and big stains on the floor. Staff was weirdly enough friendly and helpful. We left after a few hours when we found another place to stay. In short STAY AWAY!

Where do I begin? I called several times to check in ahead of time to try the gate code and never received a response. Once we got to our room, we went to the bedroom and saw the bed just had a sheet over it with no comforter. We found two blankets that were balled on the bottom of the closet. Once we spread them out we saw that one blanket was dirty and the other had a large stain that looked like came from urine. We went into the living area and saw the couch also had a sheet over it. There was only one air conditioner there for the whole unit. Once we got to the kitchen we saw crumbs on the counter, stove and toaster. After that, we were so grossed out we had to call Expedia and ask for a refund or what to do. Expedia contacted the property manager who told them that they could not refund us. They told us to speak to the front desk regarding any kind of a refund. The front desk then contacted the property who told us the same thing. We were so frustrated at this point, we left and got a room at the Hyatt. My advise to you is to stay away!

This location absolutely delivers. I am Hilton Diamond member so please do not expect 5star hotel here, but if you are looking for a quite, centrally located, clean and friendly place, this is it! Raya - lovely front desk girl was absolutely gorgeous and helped me tremendously. Hotel did not have room available for one more night so Raya helped me find room at nearby hotel. Strongly recommend this place!

Cozy, peaceful, well-organized, clean apartment with a balcony under the embrace of the branches of a big tree and adjacent to a charming neighbouring garden. Very central and easy to take public transport.

Fuyez! Notre séjour a été très désagréable ! En arrivant nous avons du attendre 15min, la jeune fille n'était pas impolie (parle anglais) mais a vite expédié le check in (ne nous a pas proposé de carte de la ville, ne nous a pas accompagné jusqu'à l'appart, ne nous a même pas indiqué l'ascenseur). L'appartement était vraiment sale : poils et cheveux par terre, sur les oreillers, sur les draps, frigo dégoûtant, de la vaisselle des anciens locataires encore en train de sécher, grosse tâche de moisissure au dessus de la clim... En depliant nos serviettes, nous avons vu que l'une d'elles était tachée! Nous en avons demandé 2 nouvelles, propres, on a du insister pour en avoir au moins une car la jeune fille disait que ce n'était pas possible! La nuit, nous nous rendons compte que les draps sont beaucoup trop petits et dans la nuit on se retrouve à dormir directement sur le matelas! Le lendemain matin nous réexpliquons le problème des serviettes et des draps à la fille, qui nous dit que ce sera réglé pour 14h. Le soir, on se rend compte que le tapis de bain avait disparu (ce qui est dommage car la douche met de l'eau partout par terre) et le problème de drap est différent : un drap double mais toujours trop petits et un 2ème drap taché! On redemande un drap propre, on nous dit que ce n'est pas possible !!! Aucune photo ne correspondait à l'appartement loué (n°12), pas de micro onde, pas de table de chevet, terrasse petite,sale et encombrée de la clim. Personnel incompétent.

Struttura molto bene ma non ben pulita. Il primo giorno si è rotta la maniglia della porta e non ci hanno potuto cambiare stanza ma per fortuna il giorno successivo sono venuti a ripararla

I went for the deluxe option hoping to get a king size bed. There were two single beds put together. The place is in a quiet street. It is quiet overnight. Staff are friendly. The kitchen could do with a couple of wine glasses and a tea towel. The floor was dirty, the bathroom was dirty, as if nobody had been there for some time. There is no housekeeping service, despite what they advertise. I put the sign "please do my room" out twice and nothing was done. The rubbish just piled up while I was stayed in the apartment. They say there is a safe in the room. That's not true. The kitchen knife can hardly cut butter. The layout is great though. Spacious living room and dining area with an open plan kitchen. The air conditioning in the living room was great.There were items in the fridge and small freezer left by the previous guest. The one in the bedroom did not work. It made all the noises but it didn't do much and I tried all configurations in the remote. I would only stay at this property again if I could not find anything else.

very clean apartments. nice smell in the room and good service. They will always help and advice if you come for the first time.

The room was clean, well equipped and comfortable and the service was excellent, thank you :)

Eneste minus var, at ude på vejen var et kloak/vanddæksel, der hver gang en bil kørte på det, larmede gennem hele bygningen.

It's fine but loud. Walls are thin and it's under the flight path of the airport. Also reception is open limited hours so if you need anything early morning you are out of luck. The room itself was fine, bed was OK and it has a nice big balcony. Plus having a kitchen was good. Bathroom was clean and everything worked well (not a given in the Balkans)

Not sound proof - could hear everything from the room next door.

Overall a great place. Comfortable and clean, spacious and great price. The decor is nice to look at and functional, but cheap quality. The bed was soft and seemed like it had been used for a long time, and the sheet provided didn’t cover the mattress (couldn’t be tucked in on either side so came loose overnight, so you’re sleeping directly on the mattress). The walls were also very thin; not to the extent of being able to hear conversations but enough to be woken up by if you have noisy neighbours. The location is good and there are some cool places in the neighbourhood. It is less than a 20min walk to the city centre or (in the opposite direction) the central train/bus station; but I am a quick walker. It’s not very near public transport, about 15mins to nearest metro. I saw trams, trolleys and buses nearer but Sofia is a very walkable city so I didn’t use any public transport except to get to the airport. Serdika station (the nearest one) will take you to/from the airport (terminal 2 only; there is a free shuttle between terminals).

Communication with the stuff is none existent. Hard to get directions for checking in after hours. The appartment is very outdated. HORRIBLE mattress and pillows, still hurting days after trying to sleep. AC unit is pretty useless, being in living room, away from bedroom. They even changed for a coffee made in room. Would NOT recommend to anybody!to sleep ther t

Nice place to stay Great terrace

Grosse Zimmer sehr ruhig

Cozy and roomy. Wish we could have stayed longer. Receptionist was helpful and friendly, the kitchen was comprehensive and the little balcony was charming. The price and location were also excellent. It is not a major top tier hotel but for modest traveller will be more than enough

One bedroom unit was spacious, large closet in bedroom, high pressure shower in bathroom. It was sparsely furnished and had limited supplies in the kitchenette, a microwave should be included along with more dishes such as large mugs and bowls, tea or coffee pot and kitchen towels. The TV in the bedroom was very small and too far up on the wall to watch. The shower in the bathroom would leak onto the floor every time. Lack of storage space in the bathroom .

Specious, comfortable apartment, good location, clean and quiet. Gentleman at front desk was friendly and accommodating. My only complaints: Wifi was very weak (at least on 4th floor), shower was clogged, no microwave.

All was perfect !!! The room was clean and well furnish. The young woman at the reception was the kindness person of earth. She helped us for Sofia s visit and found vegan restaurant too!!!! Amazing!!!

Central location, the facilities were good enough. Reception works 9 to 5, and as we arrived after 5 we were given instructions on how to check in and which apartment to go to. When we went to that apartment, however, it was already occupied by other people 😁. In the end we managed to find the apartment they had prepared for us. Apart from this misunderstanding, the stay was fine. In the end we managed to find the ri

It's fine but loud. Walls are thin and it's under the flight path of the airport. Also reception is open limited hours so if you need anything early morning you are out of luck. The room itself was fine, bed was OK and it has a nice big balcony. Plus having a kitchen was good. Bathroom was clean and everything worked well (not a given in the Balkans)

Communication with the stuff is none existent. Hard to get directions for checking in after hours. The appartment is very outdated. HORRIBLE mattress and pillows, still hurting days after trying to sleep. AC unit is pretty useless, being in living room, away from bedroom. They even changed for a coffee made in room. Would NOT recommend to anybody!to sleep ther t

Nice location, about a 10 minute walk from the city centre. Nice and large apartment for a good price. Staff was friendly and willing to help where needed.

Where do I begin? I called several times to check in ahead of time to try the gate code and never received a response. Once we got to our room, we went to the bedroom and saw the bed just had a sheet over it with no comforter. We found two blankets that were balled on the bottom of the closet. Once we spread them out we saw that one blanket was dirty and the other had a large stain that looked like came from urine. We went into the living area and saw the couch also had a sheet over it. There was only one air conditioner there for the whole unit. Once we got to the kitchen we saw crumbs on the counter, stove and toaster. After that, we were so grossed out we had to call Expedia and ask for a refund or what to do. Expedia contacted the property manager who told them that they could not refund us. They told us to speak to the front desk regarding any kind of a refund. The front desk then contacted the property who told us the same thing. We were so frustrated at this point, we left and got a room at the Hyatt. My advise to you is to stay away!

This location absolutely delivers. I am Hilton Diamond member so please do not expect 5star hotel here, but if you are looking for a quite, centrally located, clean and friendly place, this is it! Raya - lovely front desk girl was absolutely gorgeous and helped me tremendously. Hotel did not have room available for one more night so Raya helped me find room at nearby hotel. Strongly recommend this place!

Specious, comfortable apartment, good location, clean and quiet. Gentleman at front desk was friendly and accommodating. My only complaints: Wifi was very weak (at least on 4th floor), shower was clogged, no microwave.

very clean apartments. nice smell in the room and good service. They will always help and advice if you come for the first time.

No communication. The worst possible service. Stay away from this place. Never ever have I seen host like that. STAY AWAY!!!

Central location, the facilities were good enough. Reception works 9 to 5, and as we arrived after 5 we were given instructions on how to check in and which apartment to go to. When we went to that apartment, however, it was already occupied by other people 😁. In the end we managed to find the apartment they had prepared for us. Apart from this misunderstanding, the stay was fine. In the end we managed to find the ri

Questa struttura è magnifica per quanto abbiamo. Abbiamo preso la stanza grande con cucina ed era fantastica, attrezzata con tutto quello che ci serviva. Supermercato Lidl a 5 minuti a piedi. Due fermate autobus per due diversi autobus a 3 minuti a piedi. Fermata metro a 10 minuti a piedi. Fermata tram a 10 minuti a piedi. Il centro lo si può raggiungere o a piedi a 15 minuti o con i mezzi come abbiamo fatto noi. L’aeroporto sta a circa 40 minuti e abbiamo preso la metro e un bus. Consiglio vivamente questo hotel

Located in city centre beautiful appartment

Excelent location, comfort and clean room friendly staff

Nice location, about a 10 minute walk from the city centre. Nice and large apartment for a good price. Staff was friendly and willing to help where needed.

This location absolutely delivers. I am Hilton Diamond member so please do not expect 5star hotel here, but if you are looking for a quite, centrally located, clean and friendly place, this is it! Raya - lovely front desk girl was absolutely gorgeous and helped me tremendously. Hotel did not have room available for one more night so Raya helped me find room at nearby hotel. Strongly recommend this place!

Cozy, peaceful, well-organized, clean apartment with a balcony under the embrace of the branches of a big tree and adjacent to a charming neighbouring garden. Very central and easy to take public transport.

Cozy and roomy. Wish we could have stayed longer. Receptionist was helpful and friendly, the kitchen was comprehensive and the little balcony was charming. The price and location were also excellent. It is not a major top tier hotel but for modest traveller will be more than enough

Specious, comfortable apartment, good location, clean and quiet. Gentleman at front desk was friendly and accommodating. My only complaints: Wifi was very weak (at least on 4th floor), shower was clogged, no microwave.

The stay was most pleasant. The apartment was spacious, clean and had everything needed. It is in a quiet area but near everything. The gentleman in the front desk is extremely professional. The only thing I missed was access to a microwave and a self laundry room. They do your laundry for a fee and it is fast.

All was perfect !!! The room was clean and well furnish. The young woman at the reception was the kindness person of earth. She helped us for Sofia s visit and found vegan restaurant too!!!! Amazing!!!

Communication with the stuff is none existent. Hard to get directions for checking in after hours. The appartment is very outdated. HORRIBLE mattress and pillows, still hurting days after trying to sleep. AC unit is pretty useless, being in living room, away from bedroom. They even changed for a coffee made in room. Would NOT recommend to anybody!to sleep ther t