Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Is there an airport shuttle service available?

Yes, airport shuttle services are available for a fee of EUR 15 per vehicle (one-way). Guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the property located in relation to key landmarks?

The hotel is located in Novo Sarajevo, within a 15-minute walk of Avaz Twist Tower and University of Sarajevo. It is approximately 1 mile from the National Museum of Bosnia and Herzegovina and the National and University Library of Bosnia and Herzegovina.

Hotel Grand Sarajevo - Comfortable Stay in Bosnia

Average nightly price at Hotel Grand by month, last 12 months (USD)
Month	Average price
January	US$48
February	US$39
March	US$44
April	US$48
May	US$46
June	US$48
July	US$49
August	US$50
September	US$56
October	US$50
November	US$47
December	US$49

What guests think

At Hotel Grand, travelers widely note a convenient location near the bus and train stations yet away from the old town, friendly staff, dated facilities under renovation, variable room comfort, and breakfast quality ranging from great to disappointing.

Cleanliness feedback is inconsistent, with some finding rooms clean while others report dirty areas and worn carpets. Amenities are basic, with a simple bar and on-site parking, and the property shows its age despite ongoing upgrades. Overall, expect a budget stay best suited to transit or value-focused travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Basic on-site features include a bar and parking. The property is older, with some renovation work noted.

Related guest reviews

4

Willem

21 Aug 2024

·

Stayed 2 nights

Vergane glorie, ze zijn het hotel aan het restaureren. Kamer 302 is gedateerd en stikt naar rook omdat er in het verleden gerookt werd in de slaapkamer. Dat is niet meer toegestaan, wat mij dus verbaasde dat er gerookt werd in de barruimte, zelfs aan de bar. Het enige wat nog goed was aan het hotel is de breakfast in de ochtend. Het hotel ligt achter het trein station en heeft zicht op het AVAS Twisted Tower. Met tramlijn 3 op 15 min loop afstand ben je zo in de Old Town.

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8

Tim

18 Aug 2024

·

Stayed 2 nights

What a memorable stay at the infamous Hotel Grand. Nice breakfast, excellent lounge. Professional and courteous staff.

8

Fiona

21 Aug 2023

·

Stayed 2 nights

Clean, comfortable, spacious accommodation. Very quiet with an excellent breakfast. Staff welcoming and efficient. Nice bar looking intro the trees.

10

Amer

1 Jul 2025

·

Stayed 1 night

Pleasant experience. Staff was very friendly and bar is nice with beautiful and spacious balcony with beautiful view.

6

Bülent

23 Jun 2025

·

Stayed 2 nights

girişte iyi karşıladık ancak yataklar çok eski idi kahvaltısı yeterli idi otoparkı vardı biraz eskimiş yenileme yapılmalı

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4

Pierre

3 Sept 2025

·

Stayed 4 nights

This hotel has a lot of potential but they have a lot of renovations to do. The rooms were not the cleanest. Breakfast was 5/10.

8

Gordon

15 Oct 2025

·

Stayed 3 nights

Restaurant service available until 9:00 p.m.

8

András - VITASPED KFT.

9 Mar 2022

·

Stayed 1 night

Kedvező áru szálloda a vasút és buszpályaudvar közelében! Helyben ingyenes parkolás lehetséges, a reggeli bőséges volt! Villamossal a belváros, éttermek és a látnivalók gyorsan megközelíthetőek! A recepciósok beszélnek angolul! Többször voltam itt, ajánlom!

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6

Hongliang

2 Feb 2025

·

Stayed 4 nights

This hotel is fairly old, it is under refurbishment, but it is clean and facilities are good.

8

Paul

1 Jun 2025

·

Stayed 3 nights

The hotel is very old, in a 1970 time warp. But its clean. Good price. Excellent value for money. Some people maybe put off by its age. But it is what it is. Near the bus/ train station. But about 2 km from the old town and sites.

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Cleanliness

Cleanliness is inconsistent: some guests reported clean rooms, while others mentioned dirty or worn interiors.

Related guest reviews

10

AYESHA

13 Apr 2025

·

Stayed 2 nights

Nice and clean hotel in a quiet location. It had a nice breakfast and friendly staff. I would highly recommend

2

Jasmina

12 Aug 2022

·

Stayed 1 night

This was the worse hotel I ever stayed at. no ac. The beds are so uncomfortable. The carpets are so dirty everything is dirty. Breakfast food looks like it’s 5 days old. The fridge in the room does not even work. It was extremely hard to sleep at night comfortably.

4

Pierre

3 Sept 2025

·

Stayed 4 nights

This hotel has a lot of potential but they have a lot of renovations to do. The rooms were not the cleanest. Breakfast was 5/10.

4

Phillip

16 Feb 2024

·

Stayed 2 nights

Bedbugs in my room. They Changed our rooms but whole building was old and run down. Convenient local for bus station was why I chose this spot and that was on point. Really good breakfast though.

4

Sahir

21 Oct 2023

·

Stayed 5 nights

Personal was kindly, information was less, room was dirty

10

Luka

14 Jul 2025

·

Stayed 1 night

Staff is super friendly, everything was clean and the value for money is great.

10

Thomas T

5 Apr 2025

·

Stayed 1 night

Good to get a good night's sleep. Near bus station and train station. Not really modern but clean and well kept.

6

Hongliang

2 Feb 2025

·

Stayed 4 nights

This hotel is fairly old, it is under refurbishment, but it is clean and facilities are good.

4

Johanna

10 Aug 2025

·

Stayed 1 night

Läget är mycket dåligt. Bodde enbart här för att det var relativt nära tågstationen. Slitet och smutsigt. Ett stort plus för bra service av receptionisterna och för att de ordnade frukostpåsar då vi skulle åka med ett tåg tidigt på morgonen.

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8

Paul

1 Jun 2025

·

Stayed 3 nights

The hotel is very old, in a 1970 time warp. But its clean. Good price. Excellent value for money. Some people maybe put off by its age. But it is what it is. Near the bus/ train station. But about 2 km from the old town and sites.

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Rooms

Rooms are dated with mixed comfort: some are spacious and quiet, while others have worn mattresses, small bathrooms, weak in-room Wi‑Fi, poor soundproofing, or issues like AC not working and showers flooding.

Related guest reviews

4

Alma

13 Aug 2024

·

Stayed 1 night

We had a room on the third floor, bed was horrible we felt all springs on the back, shower get flooded and no one could have a shower Definitely not coming back to this hotel

6

Edin

7 Aug 2022

·

Stayed 2 nights

Hotellet var gamelt og slitt. Fremstår som nedlagt da de tydligvis sparer på strøm også. Sengene var forferdelige.

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8

Fiona

21 Aug 2023

·

Stayed 2 nights

Clean, comfortable, spacious accommodation. Very quiet with an excellent breakfast. Staff welcoming and efficient. Nice bar looking intro the trees.

10

Ferenc

26 Jul 2023

·

Stayed 3 nights

Unfortunately the wifi in the room was very weak. But apart from that, everything was fine and the staff at the front desk were especially kind and helpful.

8

Peter

17 Apr 2023

·

Stayed 2 nights

A fairly quiet location near bus and train station, however far away from the city centre. Good breakfast buffet. The beds are quite worn out and very low. Not many sockets in the room for charging the devices one carries nowadays. Still worth the price.

6

JEONG SEOK

19 Apr 2025

·

Stayed 1 night

전반적으로 괜찮은 호텔이었으나 방음이 전혀 되질않아 복도에 새벽에 돌아다니며 떠드는 손님들 때문에 잠을 잘 자지 못했다. 아침식사는 좋았다.

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8

Adeel

2 Jun 2025

·

Stayed 2 nights

Good breakfast, nice room with comfortable beds, very spacious. Would be no e if the Aircon was working or if staff could show us how to use.

6

Hongliang

2 Feb 2025

·

Stayed 4 nights

This hotel is fairly old, it is under refurbishment, but it is clean and facilities are good.

6

Obaid

29 May 2025

·

Stayed 1 night

Room was not as nice as shown in pictures.

8

Paul

1 Jun 2025

·

Stayed 3 nights

The hotel is very old, in a 1970 time warp. But its clean. Good price. Excellent value for money. Some people maybe put off by its age. But it is what it is. Near the bus/ train station. But about 2 km from the old town and sites.

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Service

Service is often praised as friendly and efficient. Some guests reported lapses, including rude breakfast staff and housekeeping entering without knocking, or questionable check-in practices.

Related guest reviews

8

Tim

18 Aug 2024

·

Stayed 2 nights

What a memorable stay at the infamous Hotel Grand. Nice breakfast, excellent lounge. Professional and courteous staff.

6

Naim

21 Oct 2025

·

Stayed 1 night

The breakfast was ok, except the person manging the breakfast it was extremely rude. I tried to toast the whole wheat bread but the gentleman in black coat very rudely shouted that :don't you see the sign stating that only white breads can toasted:.

8

Fiona

21 Aug 2023

·

Stayed 2 nights

Clean, comfortable, spacious accommodation. Very quiet with an excellent breakfast. Staff welcoming and efficient. Nice bar looking intro the trees.

10

Muhamad

24 Nov 2025

·

Stayed 1 night

Staff were very courteous

10

MUTHUSAMY

27 Oct 2025

·

Stayed 1 night

Excellent service

6

david

1 Nov 2025

·

Stayed 2 nights

The reception staff were good. The maids entered without knocking while we were in the room and tried to another time as well. When we went to breakfast they saw us go out of the room and immediately started toward the room. We had to tell them we would be back after breakfast to get them to wait. This was our last morning and it was well before checkout time. The location was great and this hotel has potential but they have some things to work on.

10

Ferenc

26 Jul 2023

·

Stayed 3 nights

Unfortunately the wifi in the room was very weak. But apart from that, everything was fine and the staff at the front desk were especially kind and helpful.

10

Luka

14 Jul 2025

·

Stayed 1 night

Staff is super friendly, everything was clean and the value for money is great.

10

Pete

13 Oct 2025

·

Stayed 3 nights

This place was really good. The staff was excellent and a great breakfast.

6

Holly

31 Aug 2022

·

Stayed 1 night

There were cats everywhere in the lobby which I thought was a bit unsanitary. Dated decor and quite run down. Can’t complain too much for the price I paid and I was only there for a bit of sleep before an early morning flight. The receptionist tried to take my passport and said I could only have it back when I checked out which I refused apparently this is quite common so watch out.

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Location

Handy for the bus and train stations, but a long walk or ride from the old town and main sights. Surroundings are quieter and less polished than the center.

Related guest reviews

8

Rajive

20 Sept 2025

·

Stayed 2 nights

It was okay for just two nights. It’s on the edge of the town not close to attractions although the taxis are relatively cheap. But they require local currency. May be it’s the culture but the staff are not super friendly although they will help if you ask for something I.e booking taxis

6

david

1 Nov 2025

·

Stayed 2 nights

The reception staff were good. The maids entered without knocking while we were in the room and tried to another time as well. When we went to breakfast they saw us go out of the room and immediately started toward the room. We had to tell them we would be back after breakfast to get them to wait. This was our last morning and it was well before checkout time. The location was great and this hotel has potential but they have some things to work on.

6

amila

13 Aug 2023

·

Stayed 1 night

It is close to the bus station. If you are looking for a basic hotel this is it.

10

Enzo

15 Jul 2025

·

Stayed 3 nights

Nice and good location for the railway

10

AYESHA

13 Apr 2025

·

Stayed 2 nights

Nice and clean hotel in a quiet location. It had a nice breakfast and friendly staff. I would highly recommend

4

Fany

4 Jul 2024

·

Stayed 1 night

Para mí el hotel no tiene nada que me pusiera hacer repetir, creo que no el precio! Está súper alejado del centro, en una zona donde no llega ni el transporte público, tienes que caminar un montón y cruzar las vías del tren y luego volver a atrás. Encima cuando llegamos, aunque el hotel ya se veía decrépito, no tenían ni electricidad, encima de la moqueta del suelo del hotel todo de toallas y la habitación super pequeña. Lo único medianamente decente es que está relativamente bien si tienes intención de coger el tren.

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8

Peter

17 Apr 2023

·

Stayed 2 nights

A fairly quiet location near bus and train station, however far away from the city centre. Good breakfast buffet. The beds are quite worn out and very low. Not many sockets in the room for charging the devices one carries nowadays. Still worth the price.

10

Thomas T

5 Apr 2025

·

Stayed 1 night

Good to get a good night's sleep. Near bus station and train station. Not really modern but clean and well kept.

10

So wai

26 Jul 2023

·

Stayed 3 nights

For the price it is great. It has all the basic you needed, if you don’t want to stay in a hostel and want some privacy, pay a bit more to stay there. Staffs are very friendly. Although it is 35 mins walk away from the old town and attractions, it is only 15 minutes walk to central bus station and to central railway station. If Yiu come by bus or want to visit Mostar with the train this is the place.

8

Paul

1 Jun 2025

·

Stayed 3 nights

The hotel is very old, in a 1970 time warp. But its clean. Good price. Excellent value for money. Some people maybe put off by its age. But it is what it is. Near the bus/ train station. But about 2 km from the old town and sites.

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Dining

Breakfast is mixed, with many calling it good to excellent and others criticizing quality or variety. The bar is appreciated by some.

Related guest reviews

8

Tim

18 Aug 2024

·

Stayed 2 nights

What a memorable stay at the infamous Hotel Grand. Nice breakfast, excellent lounge. Professional and courteous staff.

10

Robert

15 Oct 2024

·

Stayed 4 nights

Ja das Hotel mag schon älter sein und die Ausstattung etwas in die Jahre gekommen, doch das Preis Leistung Verhältnis ist super und mach das wieder Wett. Wer einen hohen Standart beim Übernachten verlang darf sich nicht Beschweren wenn er eine günstige Unterkunft bucht. Frühstück Top, Personal Top sowie freundliche. Lage ist einfach Super, wer mag ist sogar ohne Auto schnell in der Altstadt.

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8

Fiona

21 Aug 2023

·

Stayed 2 nights

Clean, comfortable, spacious accommodation. Very quiet with an excellent breakfast. Staff welcoming and efficient. Nice bar looking intro the trees.

10

Amer

1 Jul 2025

·

Stayed 1 night

Pleasant experience. Staff was very friendly and bar is nice with beautiful and spacious balcony with beautiful view.

2

ERSAN

10 Jul 2025

·

Stayed 1 night

Bu otele asla gitmeyin berbat bir otel verdiğiniz paraya yazık olur ,kahvaltı çok kötü

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4

Pierre

3 Sept 2025

·

Stayed 4 nights

This hotel has a lot of potential but they have a lot of renovations to do. The rooms were not the cleanest. Breakfast was 5/10.

8

Peter

17 Apr 2023

·

Stayed 2 nights

A fairly quiet location near bus and train station, however far away from the city centre. Good breakfast buffet. The beds are quite worn out and very low. Not many sockets in the room for charging the devices one carries nowadays. Still worth the price.

10

Pete

13 Oct 2025

·

Stayed 3 nights

This place was really good. The staff was excellent and a great breakfast.

8

Adeel

2 Jun 2025

·

Stayed 2 nights

Good breakfast, nice room with comfortable beds, very spacious. Would be no e if the Aircon was working or if staff could show us how to use.

4

Ermina

8 Aug 2025

·

Stayed 1 night

Das Frühstück ist Katastrophe

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $47	12 $54	13 $47	14 $47	15 $51	16 $51	17 $52
18 $51	19 $53	20 $53	21 $51	22 $53	23 $60	24 $68
25 $53	26 $53	27 $53	28 $52	29 $53	30 $53	31 $52

Su	Mo	Tu	We	Th	Fr	Sa
1 $53	2 $53	3 $53	4 $53	5 $51	6 $53	7 $52
8 $51	9 $53	10 $53	11 $60	12 $60	13 $53	14 $52
15 $53	16 $53	17 $53	18 $53	19 $53	20 $53	21 $53
22 $53	23 $53	24 $53	25 $53	26 $53	27 $53	28 $53
29 $52	30 $53

Hotel Grand

Prices for Hotel Grand

Monthly average prices

About this property

Location

Room options

Deluxe Double Or Twin Room

Superior Twin Room, 2 Twin Beds, City View

Family Suite, Multiple Beds, City View

Classic Single Room, 1 Twin Bed

Deluxe Double Or Twin Room, City View

Junior Suite, Multiple Beds, City View

Standard Double Or Twin Room, City View

Superior Double Room, 1 Queen Bed

Economy Twin Room, 2 Twin Beds

Guest reviews of Hotel Grand

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Grand

Prices for upcoming dates

Business details