Is parking available at the property?

Free self-parking is available on-site. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:30 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of EUR 21.5 per vehicle (one-way, maximum occupancy 8). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility should be confirmed with the property.

What is the location of the property in relation to key landmarks?

The hotel is located on the riverwalk in Sarajevo, within a 15-minute drive of Vrelo Bosne Park and Latin Bridge. It is approximately 5.8 km from Sarajevo International Airport and close to several attractions such as Ilidza Thermal Riviera (1.2 km) and the Sarajevo Tunnel Museum (3.3 km).

Does the property have a swimming pool?

Yes, the hotel features both an indoor pool and an outdoor heated pool, with access available from 7:00 AM to 11:00 PM.

What are the policies for guests staying with children?

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for an additional fee of EUR 20.0 per night, subject to availability. Advance request or confirmation is required.

Malak Regency Hotel in Sarajevo

Average nightly price at Malak Regency Hotel by month, last 12 months (USD)
Month	Average price
January	US$79
February	US$80
March	US$82
April	US$91
May	US$100
June	US$116
July	US$165
August	US$163
September	US$122
October	US$89
November	US$89
December	US$82

What guests think

Across recent reviews, Malak Regency Hotel is widely praised for friendly staff, clean spaces, comfortable rooms, and good food, while recurring downsides include occasional service lapses and some maintenance or comfort issues that affected in-room features during a few stays.

Guests like the convenient location near the airport, green surroundings, and easy access to Ilidza and public transport. Facilities feedback is mixed, with an excellent gym and large sports courts, but a cold pool and occasional closures or limited service in the spa and restaurant. Expect a comfortable stay with minor trade-offs depending on facilities and service timing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The fitness center and large sports courts stand out, but guests also mention a cold pool, spa closures or poor quality at times, and the pool and sauna on different floors being inconvenient.

Related guest reviews

6

Ayah

5 Oct 2025

·

Stayed 2 nights

Pool was cold and blunt staff

6

Leandro Rosa

25 Apr 2025

·

Stayed 2 nights

Fue un hotel de lujo. Hoy no sé qué pasó. El SPA cerrado, apenas un restaurante con lo básico, desayuno mejorable. Es un lugar de paso. Las habitaciones son muy buenas. Apenas recomiendo para dormir y salir (y para eso es caro)

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10

Aboubacar

9 Dec 2025

·

Stayed 1 night

Staff were nice and friendly, the cleanliness of the place was great and the amenities provided were excellent. The food tasted good, with a lot of local cuisine.

8

Tomas

25 Sept 2025

·

Stayed 2 nights

Rude staff at the reception. (Melissa) Poor quality of the spa

10

Ilija

12 Sept 2022

·

Stayed 1 night

Great luxurious hotel with excellent and very friendly service. Full amenities and had a very nice experience.

10

Ena

4 Jan 2022

·

Stayed 4 nights

Čisto, uredno i lijepo uređeno. Odličan doručak i predivan Spa.

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8

Anna

4 Jan 2022

·

Stayed 2 nights

The swimming pool and the sauna are on different floors, makes it a little inconvenient. However their fitness center is outstanding, well-equipped. And they have a huge basketball/football court: perfect for vacations with kids

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Cleanliness

Cleanliness is consistently praised, with tidy rooms and effective housekeeping.

Related guest reviews

10

Andreas

19 Oct 2025

·

Stayed 2 nights

Veldig fint og rent hotell. De som jobbet der var meget høflige og alltid imøtekommende. Vi stortrives på dette hotellet. De som vasket gjorde også en veldig god jobb. Vi takker for et hyggelig besøk.

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10

Kübra

21 Apr 2025

·

Stayed 2 nights

Güleryüzlü personel , temiz odalar, güzel kahvaltı biz çok sevdik

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10

Akram

30 Jul 2025

·

Stayed 3 nights

All the staff were nice and friendly. The room was clean.

8

Maysoun

7 Jul 2025

·

Stayed 1 night

The hotel is very nice and clean They charged me extra few Marks for city tax that I was not aware when I did reserve the hotel. The phone in the room was not working and they did not fix it after telling them..I had to go downstairs every time I needed something while in the hotel.

8

Adil ashraf

5 Jul 2025

·

Stayed 4 nights

Not too far from the airport and the hotel was clean and friendly staff.

10

Mahmud

16 Jul 2025

·

Stayed 1 night

Ich kann nur sagen es war das beste Hotel So sauber so gutes Essen so nette Leute

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10

Aboubacar

9 Dec 2025

·

Stayed 1 night

Staff were nice and friendly, the cleanliness of the place was great and the amenities provided were excellent. The food tasted good, with a lot of local cuisine.

10

Merjem

10 Feb 2025

·

Stayed 1 night

Sauber und angenehm, ruhig, gefällt mir sehr.

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8

Floor

30 Sept 2025

·

Stayed 7 nights

Harde bedden en soms wat gehorig bij bruiloften Ruime kamers en netjes schoon

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10

Ana Maria

5 Feb 2022

·

Stayed 5 nights

Predivan hotel, sve čisto i uredno, osoblje pristupačno.

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Rooms

Rooms are generally spacious and comfortable, with some enjoying views. However, several guests noted very firm beds, occasional noise from events, and sporadic in-room maintenance issues (e.g., fixtures or controls).

Related guest reviews

6

Leandro Rosa

25 Apr 2025

·

Stayed 2 nights

Fue un hotel de lujo. Hoy no sé qué pasó. El SPA cerrado, apenas un restaurante con lo básico, desayuno mejorable. Es un lugar de paso. Las habitaciones son muy buenas. Apenas recomiendo para dormir y salir (y para eso es caro)

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8

Zeyad

16 Jul 2022

·

Stayed 1 night

Very good hotel but the bed is not comfortable as 5 stars hotels

10

Darshana

30 May 2024

·

Stayed 1 night

Nice hotel, close to the airport. The room amenities were great—spacious, clean, and comfortable room. Even though checking is at 3:00pm they were kind enough to gave us early check-in.

4

Mohammed al

7 Oct 2022

·

Stayed 3 nights

I like the location,the distinguished shape of the building and the ease of accessibility. The quality of food and service in the breakfast room is very good. The TV in the room was not working during my stay even though it was reported several times. The A/C can’t be controlled from the room. I couldn’t understand why the man at front disk didn’t accept the payment through the C/C and insisted that it has to be in cash.

10

Joseph

1 Mar 2026

·

Stayed 4 nights

Beautiful Room, generally good staff.

10

H

26 Aug 2025

·

Stayed 5 nights

Lol the only negative was the bidet shower, it was either a trickle or blow your bits off.

8

Maysoun

7 Jul 2025

·

Stayed 1 night

The hotel is very nice and clean They charged me extra few Marks for city tax that I was not aware when I did reserve the hotel. The phone in the room was not working and they did not fix it after telling them..I had to go downstairs every time I needed something while in the hotel.

10

Senad

21 Sept 2025

·

Stayed 8 nights

Good location easy access, comfortable

8

Floor

30 Sept 2025

·

Stayed 7 nights

Harde bedden en soms wat gehorig bij bruiloften Ruime kamers en netjes schoon

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10

Lubna

5 May 2025

·

Stayed 1 night

Very nice hotel, big rooms and very comfortable beds. A lot of nature around and it's very close to restaurants and coffee shops. Staff are very nice and helpful.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and helpful. However, consistency varies, with reports of rude or unresponsive reception, booking or follow-up lapses (e.g., shuttle or lost-and-found), and payment or billing frustrations.

Related guest reviews

6

JAMES

17 Aug 2022

·

Stayed 1 night

No American Express accepted! Manager said they did but I called Amex and they did not receive or decline any charges!

6

Ayah

5 Oct 2025

·

Stayed 2 nights

Pool was cold and blunt staff

4

Mohammed al

7 Oct 2022

·

Stayed 3 nights

I like the location,the distinguished shape of the building and the ease of accessibility. The quality of food and service in the breakfast room is very good. The TV in the room was not working during my stay even though it was reported several times. The A/C can’t be controlled from the room. I couldn’t understand why the man at front disk didn’t accept the payment through the C/C and insisted that it has to be in cash.

10

Andreas

19 Oct 2025

·

Stayed 2 nights

Veldig fint og rent hotell. De som jobbet der var meget høflige og alltid imøtekommende. Vi stortrives på dette hotellet. De som vasket gjorde også en veldig god jobb. Vi takker for et hyggelig besøk.

Translate

8

Maysoun

7 Jul 2025

·

Stayed 1 night

The hotel is very nice and clean They charged me extra few Marks for city tax that I was not aware when I did reserve the hotel. The phone in the room was not working and they did not fix it after telling them..I had to go downstairs every time I needed something while in the hotel.

10

Aboubacar

9 Dec 2025

·

Stayed 1 night

Staff were nice and friendly, the cleanliness of the place was great and the amenities provided were excellent. The food tasted good, with a lot of local cuisine.

8

Tomas

25 Sept 2025

·

Stayed 2 nights

Rude staff at the reception. (Melissa) Poor quality of the spa

2

Majed

13 Aug 2024

·

Stayed 2 nights

Service rating : 0/10 The behavior of the reception staff : 0/10 Guest satisfaction : 0/10

6

Adis

14 Jul 2023

·

Stayed 3 nights

The location was decent, but the hotel's food prices needed to be lowered for this destination. Just a 5-minute walk to Ilidza Center, you could find similar food for a fraction of the price. I was surprised to discover that the hotel room lacked an iron, which was inconvenient as I needed to press my shirt. In all my travels across continents, it was the first time I encountered a hotel of this caliber without an iron. I had to pay an additional fee to pre-book ironing services, which was disappointing considering it was a 5-star hotel. The beds were excessively firm, making it feel like sleeping on the floor throughout my stay. In the end, I accidentally left some clothes behind and promptly contacted the hotel. Unfortunately, their response was sluggish. After a couple of days, they informed me that my belongings were found but insisted I collect them personally since they couldn't ship them to my location in Bosnia. I explained that I would return in a week after traveling to another destination, but they never replied to that email. Consequently, when I arrived back at the hotel the night before my flight, they informed me it was too late as it was after 17:00. They claimed that only one person had access to the lost and found area, and I needed to be present in the morning. The receptionist seemed apologetic but also tried to shift blame onto me for not arriving on time.

10

Petri

5 May 2025

·

Stayed 1 night

Everything was 5star and how it should be expect when I ordered airport shuttle. The receptionist never booked that. That's why I gave only 3 star of the service.

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Location

Convenient for the airport and Ilidza, with green surroundings, views, and walkable access to shops and transport; some note it is a bit out of the center but reachable by tram or taxi.

Related guest reviews

10

Darshana

30 May 2024

·

Stayed 1 night

Nice hotel, close to the airport. The room amenities were great—spacious, clean, and comfortable room. Even though checking is at 3:00pm they were kind enough to gave us early check-in.

10

Robert

5 Feb 2025

·

Stayed 2 nights

Väldigt trevligt hotell med fantastisk personal, bra läge i lugnt område. Lätt att även ta sig från området in till hjärtat av Sarajevo med spårvagn så slipper man taxi och köer. Kan varmt rekommendera hotellet

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8

Adil ashraf

5 Jul 2025

·

Stayed 4 nights

Not too far from the airport and the hotel was clean and friendly staff.

10

Senad

21 Sept 2025

·

Stayed 8 nights

Good location easy access, comfortable

10

Alan

2 Apr 2025

·

Stayed 11 nights

The hotel is very high class. A free breakfast is available and it is satisfying. The evening buffet is a very good bargain.its location is a bit outlying but cabs are available. All in all very nice.

10

Yara

15 Dec 2023

·

Stayed 5 nights

It was a lovely stay. Staff was very friendly, walkable distance to everything.

10

Abdulaziz

25 Apr 2025

·

Stayed 5 nights

Excellent location and views

10

Lubna

5 May 2025

·

Stayed 1 night

Very nice hotel, big rooms and very comfortable beds. A lot of nature around and it's very close to restaurants and coffee shops. Staff are very nice and helpful.

10

Mr Habibur

31 Jul 2025

·

Stayed 7 nights

Beautiful location. Especially for drivers who is ready to explore amazing Bosnia.

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Dining

Breakfast and overall food quality are widely praised, with several mentions of a generous buffet and tasty dishes; however, at times the restaurant was closed or options felt limited.

Related guest reviews

10

Abigail

12 Sept 2025

·

Stayed 3 nights

Breakfast was fantastic!

6

Leandro Rosa

25 Apr 2025

·

Stayed 2 nights

Fue un hotel de lujo. Hoy no sé qué pasó. El SPA cerrado, apenas un restaurante con lo básico, desayuno mejorable. Es un lugar de paso. Las habitaciones son muy buenas. Apenas recomiendo para dormir y salir (y para eso es caro)

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10

Abdulaziz

30 Oct 2025

·

Stayed 2 nights

Great hospitality Very good food

10

Abdulaziz

3 Sept 2025

·

Stayed 1 night

Wonderful service and great food

10

Kemal

5 Mar 2025

·

Stayed 10 nights

Nothing but excellent. Their stuffing go way above and beyond to meet your satisfaction. Highly recommended. Very clean,food is tasty and plenty full.

10

Sherry

21 Aug 2022

·

Stayed 2 nights

This is a lovely hotel. Super responsive staff I had an issue with a light bulb at night and they responded quickly. The breakfast buffet spread is huge and they have farm fresh food for sale. Would recommend!

10

Alan

2 Apr 2025

·

Stayed 11 nights

The hotel is very high class. A free breakfast is available and it is satisfying. The evening buffet is a very good bargain.its location is a bit outlying but cabs are available. All in all very nice.

10

Aboubacar

9 Dec 2025

·

Stayed 1 night

Staff were nice and friendly, the cleanliness of the place was great and the amenities provided were excellent. The food tasted good, with a lot of local cuisine.

10

cristian

10 Oct 2025

·

Stayed 1 night

All great. Quality of food and service

6

Sarjeet

5 Oct 2025

·

Stayed 1 night

The restaurant was closed and hence there was limited choice of food

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $163	9 $124	10 $111
11 $111	12 $109	13 $107	14 $109	15 $113	16 $111	17 $101
18 $108	19 $108	20 $110	21 $100	22 $111	23	24 $101
25 $98	26 $99	27 $99	28 $99	29 $99	30 $99	31 $99

Su	Mo	Tu	We	Th	Fr	Sa
1 $91	2 $92	3 $91	4 $91	5 $91	6 $92	7 $91
8 $91	9 $91	10 $95	11 $94	12 $96	13 $94	14 $95
15 $92	16 $91	17 $96	18 $95	19 $92	20 $92	21 $91
22 $96	23 $91	24 $91	25 $96	26 $91	27 $92	28 $91
29 $96	30 $92

Malak Regency Hotel

Prices for Malak Regency Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Apartment, 1 Bedroom, Ensuite, Corner

Luxury Double Or Twin Room, Balcony

Luxury Triple Room

Premium Double Room, Corner

Economy Double Room, 1 King Bed

Royal Apartment, 1 Bedroom, 2 Bathrooms

Deluxe Double Or Twin Room

Classic Double Room

Guest reviews of Malak Regency Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Malak Regency Hotel

Prices for upcoming dates