SureStay Hotel by Best Western North Myrtle Beach

Indoor pool present, but temperature often too cold or, at times, overly warm; the hot tub is frequently out of order. Parking is convenient outside rooms but can be limited; property has outside-entry rooms and no elevator, and a gym is not available despite mentions online.

Feedback is mixed: many note clean rooms and tidy common areas, while others report musty odors, stained or damp linens, pests, and occasional dirty pool or bathroom details. Housekeeping quality varies from thorough and friendly to missed cleanings.

Rooms are small, basic, and motel-style with outside entrances and some dated finishes; several mention awkward bathroom doors, noisy AC, thin walls, and high beds. A few upgrades or refreshed decor are noted, but issues like TV problems and maintenance quirks persist.

Staff are often described as friendly, helpful, and accommodating, with quick check-in and support during issues. However, guests also cite inconsistent communication, deposit/refund confusion, and occasional rudeness from specific employees or management.

Generally praised for being close to the beach, restaurants, shopping, and highway access; many felt safe. Convenient for quick stays and local attractions.

Breakfast is basic with limited variety and a small dining area; some found it adequate while many were disappointed. Coffee availability is appreciated, but hot options like eggs are often missing.