Jungala Hotel at VidantaWorld Riviera Maya
685 US$
/nat
Gennemsnit for september
Vælg datoer for at se priser og tilgængelighed
685 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Jungala Hotel at VidantaWorld Riviera Maya ligger prisen pr. nat i gennemsnit på 297 US$ i den billigste måned (maj) og 1.005 US$ i den dyreste måned (juli), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 768 US$ |
| februar | 630 US$ |
| marts | 739 US$ |
| april | 744 US$ |
| maj | 297 US$ |
| juni | 622 US$ |
| juli | 1.005 US$ |
| september | 685 US$ |
| oktober | 688 US$ |
| november | 829 US$ |
| december | 665 US$ |
J
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sep. · 685 US$
S
O
N
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Dyrest: juli (ca. 1.005 US$)
Billigst: maj (ca. 297 US$)
Om dette overnatningssted
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Få lidt motion med en runde golf, eller nyd en doven dag på den private strand. Andre faciliteter på dette resort inkluderer g...
Faciliteter
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Få lidt motion med en runde golf, eller nyd en doven dag på den private strand. Andre faciliteter på dette resort inkluderer gratis trådløs internetadgang, concierge-tjenester og babysitning (tillægsgebyr). Med den gratis strandtransport kan du nemt komme til stranden.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til en computerstation, renseri/vaskeservice og en døgnåben reception.
Spisning
Få en bid mad på Chiringuito, som er en af 20 restauranter på dette resort. Du kan også blive på værelset og nyde godt af roomservice døgnet rundt eller hente en snack på stedets 3 kaffebarer/caféer. Besøg en af stedets 4 barer/lounger, 2 strandbarer eller 5 barer ved poolen, og nyd en forfriskende drink.
Værelser
Føl dig hjemme i et af de 52 aircondition-afkølede værelser, der indeholder køkken med kogeplade og mikrobølgeovn. Din seng er udstyret med dundyner og premium-sengetøj. Værelserne har privat balkon eller terrasse. Der er et 55-tommers LED-tv med kabelkanaler, som sørger for underholdningen, og med gratis Wi-Fi kan du altid komme på nettet. Værelset har et privat badeværelse med separat badekar og bruser og boblebadekar samt brusehoved med spredningseffekt.
Lokation
Jungala Hotel at VidantaWorld Riviera Maya i Playa del Carmen ligger kun 10 minutters kørsel fra Playa Paraiso Golfbane og Cirque du Soleil Boutique at Vidanta Riviera Maya. Dette resort ved stranden ligger 10 km fra Maroma Beach og 14,7 km fra Puerto Morelos Bytorv.
I nærheden
Maroma Beach(0.1 mil)
Paradise strand(0.1 mil)
Nicklaus Design Golf Course(0.2 mil)
Playa Paraiso Golfbane(1.1 mil)
Cirque du Soleil Boutique at Vidanta Riviera Maya(1.4 mil)
Dr. Alfredo Barrera Marins botaniske have(6.6 mil)
Esperanza Helligdom og Tidskapsel(6.6 mil)
Monumento Ruta de los Cenotes(7.8 mil)
Jungle Spa(8.9 mil)
Puerto Morelos Bytorv(9.1 mil)
San Jose Katolske Kirke(9.1 mil)
Ojo de Agua Strand(9.2 mil)
Det Skæve Fyr(9.2 mil)
Puerto Morelos Kunstneres Kooperativ(9.3 mil)
Tres Rios Økopark(9.3 mil)
Cozumel, Quintana Roo (CZM-Cozumel International)(35.6 mil)
Cancun, Quintana Roo (CUN-Cancun Intl.)(22.4 mil)
Tulum Intl. Lufthavn (TQO)(79.1 mil)
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Lokation
Playa del Carmen, Playa del Carmen, Quintana Roo, Mexico
Maroma Beach (0.1 mil)
Paradise strand (0.1 mil)
Nicklaus Design Golf Course (0.2 mil)
Playa Paraiso Golfbane (1.1 mil)
Cirque du Soleil Boutique at Vidanta Riviera Maya (1.4 mil)
Dr. Alfredo Barrera Marins botaniske have (6.6 mil)
Værelsesmuligheder
10
Luksus-suite
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
, 1 Sovesofa
og 1 Sovesofa
Sover 4
1109 ft²
Altan eller terrasseSeparat spiseområdeKlimaanlægWi-Fi (Gratis)Køkken
10
Luxury Suite + Jungala Aqua Experience
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
, 1 Sovesofa
og 1 Sovesofa
Sover 4
1109 ft²
Altan eller terrasseSeparat spiseområdeKlimaanlægWi-Fi (Gratis)Køkken
Gæsteanmeldelser
9.1
Fremragende!
Baseret på 341 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Jungala Hotel ved VidantaWorld Riviera Maya roser rejsende de rummelige, stilfulde suiter og den usædvanligt opmærksomme concierge-service, der er placeret i frodige, velholdte junglemiljøer. Familievenlige pools og en sjov nærliggende vandpark bidrager til afslappende ophold på trods af resortets store omfang.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Jungala Hotel ved VidantaWorld Riviera Maya roser rejsende de rummelige, stilfulde suiter og den usædvanligt opmærksomme concierge-service, der er placeret i frodige, velholdte junglemiljøer. Familievenlige pools og en sjov nærliggende vandpark bidrager til afslappende ophold på trods af resortets store omfang.
Det kræver golfvogne eller shuttlebusser at komme rundt, og flere gæster bemærkede ventetid og lange afstande inden for det store Vidanta-kompleks. Maden på hele ejendommen er bredt nydt, men priserne er ofte høje, og vandparken kræver ofte separat adgang. Stranden er naturskøn, men ofte ikke ideel til svømning på grund af sten eller tang, mens et par rejsende rapporterede problemer med indtjekning, fakturering eller vedligeholdelse. Forvent luksuriøse værelser, enestående service og familievenlige faciliteter i et smukt, men stortliggende resort.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Den tilstødende vandpark og de mange pools er højdepunkter, og gæsterne kan få adgang til faciliteterne på tværs af det større Vidanta-kompleks. Transport er afhængig af golfvogne/shuttlebusser med lejlighedsvis ventetid, og et par anmeldelser bemærkede ingen restaurant på stedet i denne bygning.
Relaterede gæsteanmeldelser
10
Andreia
9. jan. 2026
·
Overnattede 1 nat
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
10
Peter
5. jan. 2025
·
Overnattede 7 nætter
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
10
Joseph
4. jan. 2025
·
Overnattede 10 nætter
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
10
Markus
23. feb. 2026
·
Overnattede 1 nat
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
10
Oscar
28. nov. 2025
·
Overnattede 6 nætter
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
8
Daniel
17. jan. 2026
·
Overnattede 3 nætter
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
10
Jessica
11. feb. 2026
·
Overnattede 1 nat
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
10
Izhar
27. jan. 2026
·
Overnattede 4 nætter
We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen
We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen
8
NESTOR
25. nov. 2025
·
Overnattede 3 nætter
Jungala Hotel está en un complejo donde se encuentran otras cadenas hoteleras de lujo. A favor, la habitación prácticamente es un departamento (comedor, área de tv, cocina, baño secundario), un plus, el personal de concierge muy amables y atentos, te facilitan las cosas y el parque acuático está contigüo. En contra, no tiene vista a la playa ni restaurant en sitio, sin embargo, esto último no es problema porque todas las instalaciones del resto del grupo de hoteles se tienen disponibles. El club de playa muy agradable, buena comida en todos los sitios que asistimos. Definitivo, regresaríamos.
Jungala Hotel está en un complejo donde se encuentran otras cadenas hoteleras de lujo. A favor, la habitación prácticamente es un departamento (comedor, área de tv, cocina, baño secundario), un plus, el personal de concierge muy amables y atentos, te facilitan las cosas y el parque acuático está contigüo. En contra, no tiene vista a la playa ni restaurant en sitio, sin embargo, esto último no es problema porque todas las instalaciones del resto del grupo de hoteles se tienen disponibles. El club de playa muy agradable, buena comida en todos los sitios que asistimos. Definitivo, regresaríamos.
6
anna
6. jan. 2025
·
Overnattede 9 nætter
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Fællesarealer og suiter er generelt meget rene og velholdte. Et par gæster oplevede problemer som forsinket varmt vand, et oversvømmet tæppe eller manglende/ikke-fungerende ting, der dog efterfølgende blev løst.
Relaterede gæsteanmeldelser
10
thalita
21. feb. 2026
·
Overnattede 2 nætter
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
10
Dejan
21. jul. 2025
·
Overnattede 3 nætter
Service is out of this world. Staff is trained really well. Rooms are exceptional. Large great layout and modern and super clean. Very surprised on the level of service. It is expensive but you can get common food and drink items in their market store. The water park was nice to visit I wish we had more time to see the evening show
Service is out of this world. Staff is trained really well. Rooms are exceptional. Large great layout and modern and super clean. Very surprised on the level of service. It is expensive but you can get common food and drink items in their market store. The water park was nice to visit I wish we had more time to see the evening show
10
Joseph
4. jan. 2025
·
Overnattede 10 nætter
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
8
Leslie
24. feb. 2026
·
Overnattede 5 nætter
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
10
Jacqueline A
28. nov. 2025
·
Overnattede 1 nat
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
10
Ahrgren
3. nov. 2025
·
Overnattede 10 nætter
Great concierge service. Nice large rooms. Clean and well maintained. Good variety if different pools. A lot of activities for big and small people. We had a great stay and would love to come back again.
Great concierge service. Nice large rooms. Clean and well maintained. Good variety if different pools. A lot of activities for big and small people. We had a great stay and would love to come back again.
10
Jessica
11. feb. 2026
·
Overnattede 1 nat
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
10
Cecilia
1. maj 2025
·
Overnattede 5 nætter
todo! super bonita la recamara, todo nuevo, el servicio excelente, el water park super limpio y sin colas largas. Solo la comida muy cara!
todo! super bonita la recamara, todo nuevo, el servicio excelente, el water park super limpio y sin colas largas. Solo la comida muy cara!
6
BRIAN L.
1. jan. 2025
·
Overnattede 4 nætter
It has the potential to be amazing but little things got in the way. Transportation from airport was terrible and took many hours. We were quite tired when we arrived only to be placed in a suite that literally was missing the tvs from the wall. They quickly got new tvs hung up, my daughter slipped off her shoes and stepped on the rug to find it was saturated in water (completely flooded). Did no one inspect the room? An hour later we were in a new room and at this point we missed all dining options. In the new room the tv didn’t work at all but we reported it and moved in. It was never fixed during our stay. All of the restaurants were booked ahead so we had to wait in line at the one restaurant that didn’t require reservations. Room service was spotty. Overall the property was beautiful but these things really got in the way.
It has the potential to be amazing but little things got in the way. Transportation from airport was terrible and took many hours. We were quite tired when we arrived only to be placed in a suite that literally was missing the tvs from the wall. They quickly got new tvs hung up, my daughter slipped off her shoes and stepped on the rug to find it was saturated in water (completely flooded). Did no one inspect the room? An hour later we were in a new room and at this point we missed all dining options. In the new room the tv didn’t work at all but we reported it and moved in. It was never fixed during our stay. All of the restaurants were booked ahead so we had to wait in line at the one restaurant that didn’t require reservations. Room service was spotty. Overall the property was beautiful but these things really got in the way.
6
anna
6. jan. 2025
·
Overnattede 9 nætter
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
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Værelser
Suiterne er store, moderne og komfortable med familievenlige indretninger, separate områder og tekøkkener. De fleste vender ud mod junglen med begrænset udsigt.
Relaterede gæsteanmeldelser
10
Andreia
9. jan. 2026
·
Overnattede 1 nat
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
10
thalita
21. feb. 2026
·
Overnattede 2 nætter
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
10
Jasmina
13. apr. 2025
·
Overnattede 5 nætter
We just came back from our trip. We have nothing but a praise for the treatment we received during our stay. We were contacted via WhatsApp a week before the trip. Offered airport transfer and answered several questions we had. We arrived at night at chose to stay at the hotel near the airport. Transport was scheduled to pick us up there at 9 AM and by 10 we were already in our suite. Luggage was brought in and fruit and cheese platter awaited in a dining room. We travelled with 2 teenage boys that slept on living room sofas which are twin sized, but small but with a privacy sliding door. They had their own bathroom and we had an en-suite. There are robes and slippers and excellent line of cosmetics that I ended up buying in gift shop to bring home. I always bring my own but loved these. There were 4 concierges available during the day. They were all smiles, very helpful and friendly. There were several of them : Luisa, Jose, Melanie , Lizet and Viridiana. They went above and beyond anything we needed. Walked us into a beach club to reserve cabana, restaurants for best seats and we could txt them any time for anything. We like to walk so we learned the paths the first day to cut across large property for gym, pools, beach or restaurants. Boys tried the extreme rides in water park- fun! There is a choice of quiet pools like Grand Luxxe and Grand Mayan, beach club is newer and pretty but loud good service, Mayan pool available to all where service is lacking a little bit
We just came back from our trip. We have nothing but a praise for the treatment we received during our stay. We were contacted via WhatsApp a week before the trip. Offered airport transfer and answered several questions we had. We arrived at night at chose to stay at the hotel near the airport. Transport was scheduled to pick us up there at 9 AM and by 10 we were already in our suite. Luggage was brought in and fruit and cheese platter awaited in a dining room. We travelled with 2 teenage boys that slept on living room sofas which are twin sized, but small but with a privacy sliding door. They had their own bathroom and we had an en-suite. There are robes and slippers and excellent line of cosmetics that I ended up buying in gift shop to bring home. I always bring my own but loved these. There were 4 concierges available during the day. They were all smiles, very helpful and friendly. There were several of them : Luisa, Jose, Melanie , Lizet and Viridiana. They went above and beyond anything we needed. Walked us into a beach club to reserve cabana, restaurants for best seats and we could txt them any time for anything. We like to walk so we learned the paths the first day to cut across large property for gym, pools, beach or restaurants. Boys tried the extreme rides in water park- fun! There is a choice of quiet pools like Grand Luxxe and Grand Mayan, beach club is newer and pretty but loud good service, Mayan pool available to all where service is lacking a little bit
8
Leslie
24. feb. 2026
·
Overnattede 5 nætter
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
10
Jacqueline A
28. nov. 2025
·
Overnattede 1 nat
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
10
Markus
23. feb. 2026
·
Overnattede 1 nat
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
8
Daniel
17. jan. 2026
·
Overnattede 3 nætter
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
10
Jessica
11. feb. 2026
·
Overnattede 1 nat
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
8
NESTOR
25. nov. 2025
·
Overnattede 3 nætter
Jungala Hotel está en un complejo donde se encuentran otras cadenas hoteleras de lujo. A favor, la habitación prácticamente es un departamento (comedor, área de tv, cocina, baño secundario), un plus, el personal de concierge muy amables y atentos, te facilitan las cosas y el parque acuático está contigüo. En contra, no tiene vista a la playa ni restaurant en sitio, sin embargo, esto último no es problema porque todas las instalaciones del resto del grupo de hoteles se tienen disponibles. El club de playa muy agradable, buena comida en todos los sitios que asistimos. Definitivo, regresaríamos.
Jungala Hotel está en un complejo donde se encuentran otras cadenas hoteleras de lujo. A favor, la habitación prácticamente es un departamento (comedor, área de tv, cocina, baño secundario), un plus, el personal de concierge muy amables y atentos, te facilitan las cosas y el parque acuático está contigüo. En contra, no tiene vista a la playa ni restaurant en sitio, sin embargo, esto último no es problema porque todas las instalaciones del resto del grupo de hoteles se tienen disponibles. El club de playa muy agradable, buena comida en todos los sitios que asistimos. Definitivo, regresaríamos.
10
Eva
28. dec. 2025
·
Overnattede 4 nætter
Once we arrived we were treated like VIPs. Ariana, Jose and Liz as well as all the other staff we encountered were extremely courteous and welcoming. The rooms were very nice and the beds comfortable.
Once we arrived we were treated like VIPs. Ariana, Jose and Liz as well as all the other staff we encountered were extremely courteous and welcoming. The rooms were very nice and the beds comfortable.
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Service
Servicen er meget rost – concierge-personalet er proaktivt, venligt og hjælper ofte, før ankomsten via WhatsApp. Et mindretal rapporterede operationelle problemer med indtjekning, fakturering, transport eller roomservice.
Relaterede gæsteanmeldelser
10
Andreia
9. jan. 2026
·
Overnattede 1 nat
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
4
Joy
29. dec. 2024
·
Overnattede 4 nætter
READ the bill on checkout. There was ~500 USD worth of errors which took them 30 minutes to correct. 5 stars for Edgar (Jungala Park Hotel) and Arturo (Gong restaurant). These two went above and beyond. Melanie of Jungala Park Hotel was either super incompetent or untrained. On checkout we noticed ~10000 pesos (~500 USD) worth of incorrect charges (which took 30 minutes to resolve on checkout). That made us late for hotel arranged transportation (part of package) to airport to which the transportation staff not only gave us attitude but said they will not be able to transport us at all. Only after escalating to a manager did they honor their commitment. We felt tremendous inefficiency throughout the property (yes they had much staff but not efficient). Staff responses to queries many times seemed like they were LYING in order to take the easy way out. Our family of 5 made the package reservation which included aqua park access. On the day of access they randomly said only four park tickets were included, sucks to be the 5th family member. Bottom line, it was a ploy to extort an additional ticket which was supposed to be part of the package. All 5 laundry machines of the property were not functioning illustrating poor inspection and maintenance. When we pressed the issue their first response was just pay for hotel done laundry, and only after we pressed that its ridiculous that all 5 machines are non-functional they said "ok we will do your laundry for free".
READ the bill on checkout. There was ~500 USD worth of errors which took them 30 minutes to correct. 5 stars for Edgar (Jungala Park Hotel) and Arturo (Gong restaurant). These two went above and beyond. Melanie of Jungala Park Hotel was either super incompetent or untrained. On checkout we noticed ~10000 pesos (~500 USD) worth of incorrect charges (which took 30 minutes to resolve on checkout). That made us late for hotel arranged transportation (part of package) to airport to which the transportation staff not only gave us attitude but said they will not be able to transport us at all. Only after escalating to a manager did they honor their commitment. We felt tremendous inefficiency throughout the property (yes they had much staff but not efficient). Staff responses to queries many times seemed like they were LYING in order to take the easy way out. Our family of 5 made the package reservation which included aqua park access. On the day of access they randomly said only four park tickets were included, sucks to be the 5th family member. Bottom line, it was a ploy to extort an additional ticket which was supposed to be part of the package. All 5 laundry machines of the property were not functioning illustrating poor inspection and maintenance. When we pressed the issue their first response was just pay for hotel done laundry, and only after we pressed that its ridiculous that all 5 machines are non-functional they said "ok we will do your laundry for free".
8
Leslie
24. feb. 2026
·
Overnattede 5 nætter
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
10
Jacqueline A
28. nov. 2025
·
Overnattede 1 nat
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
10
maria antonieta
24. aug. 2025
·
Overnattede 4 nætter
El servicio de los concierge Melani, Edgar, Alejandro fue excelente. Un hotel muy cómodo, habitaciones amplias y bien decoradas, transportación privada en el complejo, prioridad de reserva en restaurantes y cabañas en las piscinas. Extraordinaria experiencia.
El servicio de los concierge Melani, Edgar, Alejandro fue excelente. Un hotel muy cómodo, habitaciones amplias y bien decoradas, transportación privada en el complejo, prioridad de reserva en restaurantes y cabañas en las piscinas. Extraordinaria experiencia.
10
Jason
4. aug. 2025
·
Overnattede 5 nætter
The concierges services that my family got from this resort is 5 stars. We already received the concierges services days before we arrive to the resort. During the stays, we always have a my teenager children felt very safe moving around by themself giving the adult have more time to ourself to enjoy the vacations. I would definitely look forward to back to this resort.
The concierges services that my family got from this resort is 5 stars. We already received the concierges services days before we arrive to the resort. During the stays, we always have a my teenager children felt very safe moving around by themself giving the adult have more time to ourself to enjoy the vacations. I would definitely look forward to back to this resort.
10
Oscar
28. nov. 2025
·
Overnattede 6 nætter
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
10
Devorah
21. aug. 2025
·
Overnattede 3 nætter
Incredible service, a true five star experience.
Incredible service, a true five star experience.
10
Bradley
23. mar. 2025
·
Overnattede 5 nætter
Service was on the highest level I can’t say enough about how great it was and the people were. Resort is also incredible. Any stigma with travelling to Mexico was abolished by coming here. Safe. Highest quality of everything. (VIP experience)
Service was on the highest level I can’t say enough about how great it was and the people were. Resort is also incredible. Any stigma with travelling to Mexico was abolished by coming here. Safe. Highest quality of everything. (VIP experience)
6
BRIAN L.
1. jan. 2025
·
Overnattede 4 nætter
It has the potential to be amazing but little things got in the way. Transportation from airport was terrible and took many hours. We were quite tired when we arrived only to be placed in a suite that literally was missing the tvs from the wall. They quickly got new tvs hung up, my daughter slipped off her shoes and stepped on the rug to find it was saturated in water (completely flooded). Did no one inspect the room? An hour later we were in a new room and at this point we missed all dining options. In the new room the tv didn’t work at all but we reported it and moved in. It was never fixed during our stay. All of the restaurants were booked ahead so we had to wait in line at the one restaurant that didn’t require reservations. Room service was spotty. Overall the property was beautiful but these things really got in the way.
It has the potential to be amazing but little things got in the way. Transportation from airport was terrible and took many hours. We were quite tired when we arrived only to be placed in a suite that literally was missing the tvs from the wall. They quickly got new tvs hung up, my daughter slipped off her shoes and stepped on the rug to find it was saturated in water (completely flooded). Did no one inspect the room? An hour later we were in a new room and at this point we missed all dining options. In the new room the tv didn’t work at all but we reported it and moved in. It was never fixed during our stay. All of the restaurants were booked ahead so we had to wait in line at the one restaurant that didn’t require reservations. Room service was spotty. Overall the property was beautiful but these things really got in the way.
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Lokation
Beliggende i et stort junglestils Vidanta-kompleks, føles det naturskønt, men udbredt, og det kræver typisk golfvognskørsel for at komme til pools, restauranter eller stranden. Strandområdet er attraktivt, men ikke konsekvent egnet til svømning.
Relaterede gæsteanmeldelser
10
YOSEF
21. apr. 2025
·
Overnattede 5 nætter
We have truly impressed by Jungala. I’ve never met such device level in Northern America, it would be possible to compare only with Mandatin Oriental in Dubai. A Jem in Jungle. We have stayed for 5 days during the Easter, we didn’t go to the same restaurant once, the Butler/concierge of Brenda and Jose service was always shifting expectations. There are now crowds, no lines, you feel this exclusive personal approach and enjoy your vacation. I am someone who lives Océan, and here it’s not really swimmable. But I have never regretted choosing this hotel and would gladly recommend it to picky clients and come back in the future. Absolute pleasure to be here
We have truly impressed by Jungala. I’ve never met such device level in Northern America, it would be possible to compare only with Mandatin Oriental in Dubai. A Jem in Jungle. We have stayed for 5 days during the Easter, we didn’t go to the same restaurant once, the Butler/concierge of Brenda and Jose service was always shifting expectations. There are now crowds, no lines, you feel this exclusive personal approach and enjoy your vacation. I am someone who lives Océan, and here it’s not really swimmable. But I have never regretted choosing this hotel and would gladly recommend it to picky clients and come back in the future. Absolute pleasure to be here
8
Zachary
6. jan. 2025
·
Overnattede 8 nætter
It was a beautiful resort, a little large, but transportation with the use of shuttles was good. Only issue was some things were a bit expensive, $6.00 CAD for a can of pop for example is a bit much imo.
It was a beautiful resort, a little large, but transportation with the use of shuttles was good. Only issue was some things were a bit expensive, $6.00 CAD for a can of pop for example is a bit much imo.
10
Andreia
9. jan. 2026
·
Overnattede 1 nat
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
10
thalita
21. feb. 2026
·
Overnattede 2 nætter
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
10
Peter
5. jan. 2025
·
Overnattede 7 nætter
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
10
Joseph
4. jan. 2025
·
Overnattede 10 nætter
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
10
Markus
23. feb. 2026
·
Overnattede 1 nat
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
8
Daniel
17. jan. 2026
·
Overnattede 3 nætter
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
10
Izhar
27. jan. 2026
·
Overnattede 4 nætter
We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen
We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen
6
anna
6. jan. 2025
·
Overnattede 9 nætter
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
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Spisning
Mange gæster nød maden og fandt mange forskellige muligheder på hele ejendommen. Priserne anses dog ofte for at være høje, reservationer kan være nødvendige, og opholdet er ikke all inclusive.
Relaterede gæsteanmeldelser
8
Zachary
6. jan. 2025
·
Overnattede 8 nætter
It was a beautiful resort, a little large, but transportation with the use of shuttles was good. Only issue was some things were a bit expensive, $6.00 CAD for a can of pop for example is a bit much imo.
It was a beautiful resort, a little large, but transportation with the use of shuttles was good. Only issue was some things were a bit expensive, $6.00 CAD for a can of pop for example is a bit much imo.
10
Michele
22. jun. 2025
·
Overnattede 3 nætter
Great property with good food. Service A++
Great property with good food. Service A++
6
Danny
12. aug. 2025
·
Overnattede 3 nætter
Los precios excesivamente caros en alimentos bebidas
Los precios excesivamente caros en alimentos bebidas
10
Peter
5. jan. 2025
·
Overnattede 7 nætter
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
10
Joseph
4. jan. 2025
·
Overnattede 10 nætter
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
10
Markus
23. feb. 2026
·
Overnattede 1 nat
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
10
LAURA D SALDANA
1. okt. 2025
·
Overnattede 4 nætter
Service was absolutely amazing! Food was delicious at all their restaurants. Had a blast at Jungala water park and Cirque du Soleil with dinner was awesome. The only downside during our stay was the sargassum but, we still enjoyed the other amenities.
Service was absolutely amazing! Food was delicious at all their restaurants. Had a blast at Jungala water park and Cirque du Soleil with dinner was awesome. The only downside during our stay was the sargassum but, we still enjoyed the other amenities.
10
Estrella
29. jun. 2025
·
Overnattede 2 nætter
Me encantó! Lo único, es que no estaba todo incluido.
Me encantó! Lo único, es que no estaba todo incluido.
10
Oscar
28. nov. 2025
·
Overnattede 6 nætter
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
4
Anh
3. okt. 2025
·
Overnattede 7 nætter
Its a nice hotel, and the staff are pretty helpful but we found our overall stay disappointing for a number of reasons. We booked because of the waterpark but our 2 year old was not allowed on a single slide, not even if we held him on the baby slide at the waterpark for babies. I’ve never been to a waterpark that strict. He got so upset that he wasn't allowed on anything, we left. The website boasts 20 restaurants, but for dinner we had 2 to choose from. Worst was the value. It cost almost $1000 cad a night, while its nice, its not that nice. And the food and drinks were all overpriced. They weren’t terrible but I’ve had $200 steak, that wasn’t it. The salmon sushi still had a bone in it, that shouldn't happen at a fancy restaurant. We paid for a week and even though we were told we wouldn’t get a refund, we left after 3 days and went and stayed at an all inclusive in Cancun were the food was just as good and the selection was better. I didn't want to waste a whole week there, I would rather pay for 2 vacations.
Its a nice hotel, and the staff are pretty helpful but we found our overall stay disappointing for a number of reasons. We booked because of the waterpark but our 2 year old was not allowed on a single slide, not even if we held him on the baby slide at the waterpark for babies. I’ve never been to a waterpark that strict. He got so upset that he wasn't allowed on anything, we left. The website boasts 20 restaurants, but for dinner we had 2 to choose from. Worst was the value. It cost almost $1000 cad a night, while its nice, its not that nice. And the food and drinks were all overpriced. They weren’t terrible but I’ve had $200 steak, that wasn’t it. The salmon sushi still had a bone in it, that shouldn't happen at a fancy restaurant. We paid for a week and even though we were told we wouldn’t get a refund, we left after 3 days and went and stayed at an all inclusive in Cancun were the food was just as good and the selection was better. I didn't want to waste a whole week there, I would rather pay for 2 vacations.
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2
Rafael
for 2 uger siden
·
Overnattede 1 nat
Pésimo el servicio Personal no resuelve Parque jungala cerrado y no avisaron Tardan los carritos de golf en recibirte
Pésimo el servicio Personal no resuelve Parque jungala cerrado y no avisaron Tardan los carritos de golf en recibirte
10
Todd
for 3 uger siden
·
Overnattede 2 nætter
Great place and good location in general
Great place and good location in general
10
Diego
for 4 uger siden
·
Overnattede 3 nætter
La playa tenía mucho sargazo
La playa tenía mucho sargazo
10
Lucie
for 4 uger siden
·
Overnattede 4 nætter
Très beau domaine dans la nature où on croise régulièrement des iguanes, coatis et capibaras (+ crocodiles dans des emplacement dédiés) Super qualité de service, avec un concierge (merci Sebastian !) et globalement tout le personnel toujours prêt à répondre à nos questions Chambre magnifique, très bien équipée De nombreuses piscines et plage (malheureusement beaucoup d’algues au mois d’août - la plage est propre mais l’eau était remplie de sargasses ) Petit déjeuner buffet (en supplément) génial avec énormément de choix Accès au parc aquatique super pour les enfants (pris en supplément au moment de la réservation) Tous les déplacements dans le domaine se font avec des petites voiturettes/navettes - y compris pour aller récupérer la voiture au parking - ce qui ralenti un peu les activités (on peut faire à pieds, mais difficile avec la chaleur), et il faut prendre en compte cette « contrainte »
Très beau domaine dans la nature où on croise régulièrement des iguanes, coatis et capibaras (+ crocodiles dans des emplacement dédiés) Super qualité de service, avec un concierge (merci Sebastian !) et globalement tout le personnel toujours prêt à répondre à nos questions Chambre magnifique, très bien équipée De nombreuses piscines et plage (malheureusement beaucoup d’algues au mois d’août - la plage est propre mais l’eau était remplie de sargasses ) Petit déjeuner buffet (en supplément) génial avec énormément de choix Accès au parc aquatique super pour les enfants (pris en supplément au moment de la réservation) Tous les déplacements dans le domaine se font avec des petites voiturettes/navettes - y compris pour aller récupérer la voiture au parking - ce qui ralenti un peu les activités (on peut faire à pieds, mais difficile avec la chaleur), et il faut prendre en compte cette « contrainte »
10
Luke
17. aug. 2026
·
Overnattede 6 nætter
We had an incredible time. The rooms are lovely and spacious. Everyone at the hotel and throughout the resort is so incredibly kind. The private shuttles for Jungala make it so easy to get around. Daily breakfast at Del Lago was amazing. We were traveling with a 6 year old, so having access to all of the pools at the resort and the water park was so great! Cirque du Soleil on site was definitely a highlight. Excited to return.
We had an incredible time. The rooms are lovely and spacious. Everyone at the hotel and throughout the resort is so incredibly kind. The private shuttles for Jungala make it so easy to get around. Daily breakfast at Del Lago was amazing. We were traveling with a 6 year old, so having access to all of the pools at the resort and the water park was so great! Cirque du Soleil on site was definitely a highlight. Excited to return.
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Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-16: 262.5382224102783USD
- 2026-09-17: 262.5382224102783USD
- 2026-09-18: 347.30946879791264USD
- 2026-09-19: 347.30946879791264USD
- 2026-09-20: 262.37559900169373USD
- 2026-09-21: 262.37559900169373USD
- 2026-09-22: 262.37559900169373USD
- 2026-09-23: 262.07267373107913USD
- 2026-09-24: 262.5382224102783USD
- 2026-09-25: 347.52473604217533USD
- 2026-09-26: 347.52473604217533USD
- 2026-09-27: 262.07267373107913USD
- 2026-09-28: 262.5382224102783USD
- 2026-09-29: 262.5382224102783USD
- 2026-09-30: 262.5382224102783USD
- 2026-10-01: 262.07267373107913USD
- 2026-10-02: 351.0554970013428USD
- 2026-10-03: 347.52473604217533USD
- 2026-10-04: 262.5382224102783USD
- 2026-10-05: 262.5382224102783USD
- 2026-10-06: 262.5382224102783USD
- 2026-10-07: 262.5382224102783USD
- 2026-10-08: 262.5382224102783USD
- 2026-10-09: 347.52473604217533USD
- 2026-10-10: 347.52473604217533USD
- 2026-10-11: 262.5382224102783USD
- 2026-10-12: 262.5382224102783USD
- 2026-10-13: 262.5382224102783USD
- 2026-10-14: 262.5382224102783USD
- 2026-10-15: 262.5382224102783USD
- 2026-10-16: 347.52473604217533USD
- 2026-10-17: 347.52473604217533USD
- 2026-10-18: 262.5382224102783USD
- 2026-10-19: 262.5382224102783USD
- 2026-10-20: 262.5382224102783USD
- 2026-10-21: 262.5382224102783USD
- 2026-10-22: 262.5382224102783USD
- 2026-10-23: 347.52473604217533USD
- 2026-10-24: 347.52473604217533USD
- 2026-10-25: 262.5382224102783USD
- 2026-10-26: 262.5382224102783USD
- 2026-10-27: 262.5382224102783USD
- 2026-10-28: 262.5382224102783USD
- 2026-10-29: 262.5382224102783USD
- 2026-10-30: 351.0554970013428USD
- 2026-10-31: 351.0554970013428USD
- 2026-11-01: 290.86519286407474USD
- 2026-11-02: 291.38093438560486USD
- 2026-11-03: 291.38093438560486USD
- 2026-11-04: 291.38093438560486USD
- 2026-11-05: 291.38093438560486USD
- 2026-11-06: 351.0554970013428USD
- 2026-11-07: 347.52473604217533USD
- 2026-11-08: 291.38093438560486USD
- 2026-11-09: 291.38093438560486USD
- 2026-11-10: 291.38093438560486USD
- 2026-11-11: 291.38093438560486USD
- 2026-11-12: 291.38093438560486USD
- 2026-11-13: 346.81860485885625USD
- 2026-11-14: 347.52473604217533USD
- 2026-11-15: 366.86927106307985USD
- 2026-11-16: 366.86927106307985USD
Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, mindst 48 timer før du ankommer, for at arrangere indtjekning. Gæster skal kontakte overnatningsstedet på forhånd for at få indtjekningsinstruktioner. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Gæster, som kører til overnatningsstedet, bør kontakte overnatningsstedet på forhånd for at få rutevejledning m.m. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer. Vandlandet på dette overnatningssted er lukket hver torsdag og fredag.
Indtjekning skal udføres af en person, på mindst 18 år.
Du skal betale følgende fuldt refunderbare depositum.
Deposit: USD 1000 per accommodation, per stay
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Adgang til poolen døgnet rundt
- Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette resort inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Gæster kan få adgang til deres værelser med en mobilenhed.
- Gebyr for parkeringsservice: USD 7 pr. dag (intet gebyr for indkørsel/udkørsel)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Aktiviteter
Swimmingpool
Tennisbaner
Privat strand
Have
Golfbane (i nærheden)
Strand - i nærheden
Udendørs pool
Livemusik
Evening Entertainment
Pool (Infinity)
Udendørs møbler
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Water Park
Serviceydelser
Forretningscenter
Turistservice
Renseri
Børnepasning
Rengøring
Beværtningsfaciliteter
Valutaveksling
Sikkerhedsboks
Hæveautomat
Opbevaring af bagage
Vaskeri
24-Hour Front Desk
Concierge Services
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Spa/Jacuzzi
Damprum
Massage
Spa og wellnesscenter
Barber/Skønhedssalon
Kropsbehandlinger
Ansigtsbehandlinger
Bar ved poolen
Pakkede frokostkurve
Morgenmad på værelset
Familierum
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parkering
Parkering
Transport til/Fra lufthavn
Overvåget parkering
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi