WS Louvre - Casanova

Congested rooms. Smelly Bathroom, Stayed for 3 nights but No Room services.

Mauvaise insonorisation (on entend les conversations dans le couloir et dans la rue), serviettes sèches, matelas pas de bonne qualité, vitres sales et ventilateur au-dessus du lit rempli de poussières

Finding the property was confusing as the hotel name does not match the name displayed on the building. The room itself was clean and the cleaner was genuinely lovely, but the rooms are extremely small and inconsistent — some have full amenities, others don’t. Bedding was worn, and stairs and communal areas were dirty. The main issue was the first night. Guests above me were banging, shouting and screaming until around 3am. I contacted the WhatsApp support number and received the following exact response: “We apologize for this inconvenience. Please note that there is no team on-site at this time to speak with the person screaming upstairs. We will inform our manager about this situation immediately. Meanwhile, could you also go there and let them know? This building is in a quiet area, and no loud noise is authorized. We apologize again for the disturbance. Best regards, Jessy, Team WS” I was being asked to confront noisy guests myself, which is completely unacceptable. I replied saying I was not prepared to do this and asked for help — they refused. The noise continued all night. We had to be up early for Disney at 7am, making this even worse. I contacted Hotels.com, who were equally unhelpful and told me to go back and speak to the hotel, despite there being no on-site staff. The next day there was an apology note and chocolates, which doesn’t make up for a sleepless night. Great location, but no overnight support, poor management. I would never stay again

The location was great! Very safe & walkable. There was dining options, coffee shops and shopping near by. The property was fine, the room was clean enough, but there was a weird smell on the bathroom and the hallways.

Good location but I was sleeping on a bed with a lot of dust because the fan above me was so dirty!

The room was as expected in terms of size. It was modern and had a handy little kitchen. The drawbacks were that the floor wasn't clean enough in my view and the kitchen bin was full of rubbish. I let the staff know by WhatsApp which was an easy process and the issues were resolved immediately. The windows are dirty and there is a lack of love given in general to the standard of the room which could have been so much better with just a little attention. Very reasonable rate for Paris though!

Hotel hyper bruyant, chambre tres sale (cheveux dans le lit, draps tachés, traces partout sur les murs, ordeur nauséabonde d'égout dans la salle de bain...)

Die Unterkunft ist sehr gut gelegen, nahe an der Metro. Für einen Kurzaufenthalt ideal. Es war sauber, der Service war super. Das einzige Problem war, dass es sehr fest aus dem Abfluss gestunken hat, also duschen war eher weniger angenehm. Jedoch war dies ein generelles Problem und nicht mangels Sauberkeit. Wir würden wieder kommen.

Pas de réception, chambre sentant les égouts.

Établissement bien situé à deux pas de la Place Vendôme. C’était très propre , la chambrette était bien équipée : sèche cheveux et kitchenette. Matériaux de qualité. Petit bémol sur les serviettes un peu élimées

Congested rooms. Smelly Bathroom, Stayed for 3 nights but No Room services.

Mauvaise insonorisation (on entend les conversations dans le couloir et dans la rue), serviettes sèches, matelas pas de bonne qualité, vitres sales et ventilateur au-dessus du lit rempli de poussières

天井にFanがあるだけで、冷房がなかったので暑くて困りました。この設備でこの値段はOver priced だと思いました。

I recently stayed at WS Louvre – Casanova, on a girl’s trip to Paris. Three of us stayed comfortably, in one of their apartments which featured two sleeping areas (one room with a double & one room single), a small kitchenette and bathroom. The space was clean and comfortable. Location is great and very walkable to many of the key attractions. As mentioned in other reviews sound is a bit of an issue. This is a high traffic area (both foot and car) and you can easily hear horns, cars, and even the conversations of those walking by outdoors. Not to mention the incredibly loud overhead fans, that did little to cool the apartment, so eventually we just left turned off. These complaints were small though in the scheme of things, and the positives greatly outweighed. Check in was easy, and overall we were very happy with our stay. Would definitely book again for future trips to Paris.

Finding the property was confusing as the hotel name does not match the name displayed on the building. The room itself was clean and the cleaner was genuinely lovely, but the rooms are extremely small and inconsistent — some have full amenities, others don’t. Bedding was worn, and stairs and communal areas were dirty. The main issue was the first night. Guests above me were banging, shouting and screaming until around 3am. I contacted the WhatsApp support number and received the following exact response: “We apologize for this inconvenience. Please note that there is no team on-site at this time to speak with the person screaming upstairs. We will inform our manager about this situation immediately. Meanwhile, could you also go there and let them know? This building is in a quiet area, and no loud noise is authorized. We apologize again for the disturbance. Best regards, Jessy, Team WS” I was being asked to confront noisy guests myself, which is completely unacceptable. I replied saying I was not prepared to do this and asked for help — they refused. The noise continued all night. We had to be up early for Disney at 7am, making this even worse. I contacted Hotels.com, who were equally unhelpful and told me to go back and speak to the hotel, despite there being no on-site staff. The next day there was an apology note and chocolates, which doesn’t make up for a sleepless night. Great location, but no overnight support, poor management. I would never stay again

Nice and clean rooms. No air conditioning. Fan only

The room was as expected in terms of size. It was modern and had a handy little kitchen. The drawbacks were that the floor wasn't clean enough in my view and the kitchen bin was full of rubbish. I let the staff know by WhatsApp which was an easy process and the issues were resolved immediately. The windows are dirty and there is a lack of love given in general to the standard of the room which could have been so much better with just a little attention. Very reasonable rate for Paris though!

In an excellent position, close to Opera. The entry arrangements worked well. My apartment was small but had everything needed if only sleeping there. Plenty of plugs for the business users

Kitchen adequate, however toaster would be helpful and directions to operate electric cook top. Safe didn’t work, Netflix would be fabulous as no English speaking TV channels. Location was 10/10, apartment very clean.. note one lot of stairs from 4th floor to apartment.. All in all, would stay again and recommend.. thank you..

Great location, lovely room. Small but petfect for what we needed. Great communication. Only negative would be it was very hot in the room, the ceiling fan didn't really do much could benefit from air conditioning in the summer. Would book again though

lors de la réservation, je n'ai pas fait attention que l'hôtel est sans réception. c'était fatal pour moi. En plus je n'ai pas pu entrer dans l'hôtel puisque l'hôtel ne m'envoyait les codes d'accès que à 15h46min bien que l'accès est disponible à partir de 15h. J'ai perdu presque 1 heure devant l'hôtel. Sinon la chambre est très propre et cosy . Vous douvriez signaler Réception virtuelle sur la première page car il y des hotels professionnels avec réception. C'était très mauvaise expérience.

フロントが無いので荷物預かりや観光の相談が出来ない点が注意です。

Finding the property was confusing as the hotel name does not match the name displayed on the building. The room itself was clean and the cleaner was genuinely lovely, but the rooms are extremely small and inconsistent — some have full amenities, others don’t. Bedding was worn, and stairs and communal areas were dirty. The main issue was the first night. Guests above me were banging, shouting and screaming until around 3am. I contacted the WhatsApp support number and received the following exact response: “We apologize for this inconvenience. Please note that there is no team on-site at this time to speak with the person screaming upstairs. We will inform our manager about this situation immediately. Meanwhile, could you also go there and let them know? This building is in a quiet area, and no loud noise is authorized. We apologize again for the disturbance. Best regards, Jessy, Team WS” I was being asked to confront noisy guests myself, which is completely unacceptable. I replied saying I was not prepared to do this and asked for help — they refused. The noise continued all night. We had to be up early for Disney at 7am, making this even worse. I contacted Hotels.com, who were equally unhelpful and told me to go back and speak to the hotel, despite there being no on-site staff. The next day there was an apology note and chocolates, which doesn’t make up for a sleepless night. Great location, but no overnight support, poor management. I would never stay again

While there is no on-site management, I needed to call them and they immediately answered, answered all my questions and sent me an email with the info I needed. I was very impressed with the responsiveness. For the money, it was absolutely perfect and served my needs, which were very simple.

Propreté irréprochable, micro cuisine bien équipée. Super literie et fenêtre double vitrage, très bien insonorisée Emplacement parfait, à 2 min de la place Vendôme. Les instructions pour accéder à l’appartement sont claires, le seul reproche serait qu’il n’y ait pas de service de bagagerie

キッチンには道具が揃っていた。そしてバスルームも綺麗ではあったが、タオルなどはボロボロで特にすごく清潔なわけでもなかった。 アパートメントタイプなので仕方ないが、チェックインチェックアウト後の荷物の預かりサービスがなかったことが少し残念だった。 サポートチームは手厚く対応してくれたが、一回で終わるメール以外はメールの担当者が変わるため何度も繰り返し同じ情報を聞いてくるのが少し億劫だった。 しかし、サポートがここまでしっかりしていると安心できると思う。 個人的にアパートメントタイプは初めてだったので、合う合わないがあるとは思った。

Close to everything one might want to visit..walkable and handy to the Metro. Clean, quiet, shower was hot. Access to places to eat easily. Staff I met were welcoming.

The room was as expected in terms of size. It was modern and had a handy little kitchen. The drawbacks were that the floor wasn't clean enough in my view and the kitchen bin was full of rubbish. I let the staff know by WhatsApp which was an easy process and the issues were resolved immediately. The windows are dirty and there is a lack of love given in general to the standard of the room which could have been so much better with just a little attention. Very reasonable rate for Paris though!

This hotel has no reception, and the WhatsApp number was not working. They had a problem with the application, and my TV suddenly died with NO SIGNAL. Tried to call all day after I left many messages on WhatsApp. Using my American phone to call customer service was painful and costly Talking to 3 different people until they send technical support the next day!

Space was ok, but services were bad... It took more than 2 hours to get the code and be able to finally enter the room and start to rest....

Die Unterkunft liegt sehr zentral und es ist alles super zu Fuß zu erreichen.

I recently stayed at WS Louvre – Casanova, on a girl’s trip to Paris. Three of us stayed comfortably, in one of their apartments which featured two sleeping areas (one room with a double & one room single), a small kitchenette and bathroom. The space was clean and comfortable. Location is great and very walkable to many of the key attractions. As mentioned in other reviews sound is a bit of an issue. This is a high traffic area (both foot and car) and you can easily hear horns, cars, and even the conversations of those walking by outdoors. Not to mention the incredibly loud overhead fans, that did little to cool the apartment, so eventually we just left turned off. These complaints were small though in the scheme of things, and the positives greatly outweighed. Check in was easy, and overall we were very happy with our stay. Would definitely book again for future trips to Paris.

Finding the property was confusing as the hotel name does not match the name displayed on the building. The room itself was clean and the cleaner was genuinely lovely, but the rooms are extremely small and inconsistent — some have full amenities, others don’t. Bedding was worn, and stairs and communal areas were dirty. The main issue was the first night. Guests above me were banging, shouting and screaming until around 3am. I contacted the WhatsApp support number and received the following exact response: “We apologize for this inconvenience. Please note that there is no team on-site at this time to speak with the person screaming upstairs. We will inform our manager about this situation immediately. Meanwhile, could you also go there and let them know? This building is in a quiet area, and no loud noise is authorized. We apologize again for the disturbance. Best regards, Jessy, Team WS” I was being asked to confront noisy guests myself, which is completely unacceptable. I replied saying I was not prepared to do this and asked for help — they refused. The noise continued all night. We had to be up early for Disney at 7am, making this even worse. I contacted Hotels.com, who were equally unhelpful and told me to go back and speak to the hotel, despite there being no on-site staff. The next day there was an apology note and chocolates, which doesn’t make up for a sleepless night. Great location, but no overnight support, poor management. I would never stay again

Nice studio steps from place Vendôme

Close to everything one might want to visit..walkable and handy to the Metro. Clean, quiet, shower was hot. Access to places to eat easily. Staff I met were welcoming.

All good. Very nice located hotel at the shopping area. Very beautiful and comfortable place

Small room but location can not be better

Kitchen adequate, however toaster would be helpful and directions to operate electric cook top. Safe didn’t work, Netflix would be fabulous as no English speaking TV channels. Location was 10/10, apartment very clean.. note one lot of stairs from 4th floor to apartment.. All in all, would stay again and recommend.. thank you..

Établissement bien situé à deux pas de la Place Vendôme. C’était très propre , la chambrette était bien équipée : sèche cheveux et kitchenette. Matériaux de qualité. Petit bémol sur les serviettes un peu élimées

Was rather difficult to find a there was very little signage