Quality Inn Detroit Downtown

Room was clean good parking and they had a shuttle to ballpark.

Booked the room 2 1/2 weeks in advance. Drove from out of state. Had to wait 20min for a room with no reason as to why. They had no available restroom we were able to use, had to wait until we got in the room. Property, especially the side I stayed on looks derelict. Was not aware the shuttle service is only available on Fridays and Saturdays. Room was freezing, no thermostat to adjust. Coffee pot in room didn’t work.

It appears that the place is very understaffed. We arrived at 5pm to check in to go to a concert. We had called in advance to request a room for 5 people- 2 adults and 3 kids, so we reserved a room with two double beds and one sofa bed. When we got into the room, there were no blankets or pillows for use on the sofa bed. I went to the front desk to ask for a blanket, and she said she would have to bring one up later. When we arrived back from the concert at 11pm, there was still no blanket, so I went to the front desk again and she said she would have to bring the blanket up to my room. At that point, I had very sleepy kids, so they just went to bed. My son had to sleep in his clothes with nothing but a sheet to cover up with and he was cold all night. I woke up in the morning to find a voicemail on my cell phone from 1:30AM! It was the front desk saying that they came to my room at 1:30am to bring my son a blanket and no one answered the door. Well, of course not, it's 1:30 in the morning. The couch in the room was gross with so much skin oil on the arms of the couch that it was severely discolored. The shuttle drivers were rude and the shuttles smelled of cigarette smoke. Would not stay here again.

Ok for the one night. Annoying to have to wait for rooms

it’s definitely a motel! staff were very nice.