ULIV Cibeles

The location was great. The service was excellent, and we really appreciated the very clean facilities, including the gym in the patio.

Terrace was under construction

Nice room for group trip of 3 friends. Room was clean, sofa bed was comfortable, and staff was nice. Our shower had small problems with the temperature fluctuating even when we didn't move the handle. Annoying but tolerable for a couple days. Other facilities (gym, business center, game room) seemed nice as well. Free laundry! Could see this being a great place for a longer term stay.

Renovation ongoing on the terrace and also in the whole business center. This was addressed to me during one day before it started, when I already was staying at the property.

Hotel was great! Perfect location with plenty to do in the neighborhood felt very safe walking around the neighborhood as well. Lots of people around at all hours of the day hotel room itself was fine. Wasn’t the cleanest or Newest but absolutely no problems at all and would stay here again. We really appreciated having a refrigerator microwave in the room. The amenities like the gym, the laundry room and the deck were a really nice touch again. The price is great for what you get and would recommend to others.

This is a really nice, value for money hotel right in the heart of Roma Norte, waling distance from Place d'Angel de Independence. The room was spacious and has everything you need including a kitchinette and refigerator, the bathroom is big; the room is quiet. The hotel also had a gym which I used as well as a laundry room. I wish they would provide the detergent but that is a small thing

Very well located. Apartment is small but functional and with a great view outside. Building has gym and large patio. Check-in process was smooth. Parking is available. Overall great stay.

El edificio, zona y habitaciones muy bien. Únicamente las bicicletas y zapatillas para ciclismo del gimnasio no funcionaban correctamente.

Great location with some excellent cafe's and restaurants within walking distance. Staff was super friendly and the gym was a nice change from usual hotel gyms. Definitely recommend.

The property is very well located, walks, with lots of cultural and dining attractions near by. The staff is very friendly, helpful and always available to advice you with good suggestions of things you can do in the area around and throughout the city. The property has gym, laundry, parking and many other facilities that makes your stay safe and enjoyable. I would also like to thank to Edmundo, one of the staff guy who works in the lobby, he’s very friendly, and he gave me good recommendations of places to eat and visit during my stay.

Left after a few hours because it was dirty. Ate the cost and booked somewhere else.

This was an apartment style location. It was very clean, in a good location, and very calm. My only negative is that you have to pay fir your room to be cleaned. I would definitely stay again.

First I wanna highlight what a great location this place offers which it’s a shame cause the place is really neglected, at least on the room we stayed, there’s a smell of sewage that keeps coming back after they clean even in the hallways, walls can benefit from a fresh coat of paint and, the very cherry on top was the mold we found in the bathroom which was called a water stain by the staff, not even blaming them I think they tried to be as helpful as the could but management needs to step up. Don’t waste your money on this place we ended up leaving after the first night as they were unable to change us to another room, asked for a refund but nothing, not even an apology from the hotel.

We have stayed at this hotel almost exactly a year ago. We stayed for a whole week to explore Mexico City. This stay the room seemed extremely dirty. The walls in the room were dirty. Including the bathroom. Honestly I am rating this based off the bathroom. I am not exaggerating when I say the bathroom was disgusting. The shower had soap scum all over the tiles. The grout looked full of mold. The corners of the bathroom were black. And to top everything off the main light in the room didn’t work so it was very dark in the room. Our room was not once cleaned in our week stay. We were also not given any additional towels. Throughout the week. We loved the first time we stayed but this last time was horrible. Will not stay here ever again. Also when we checked in the front desk person was very rude. Only upside is that it’s in a great part of town

Overall, it was OK. The cassette A/C was located directly above the bed, which wasn’t ideal. There was no daily room cleaning, you have to pay housekeeping cost of 400 pesos if you want for each cleaning. Other than that, the location was good and the room was overall fine.

For the price this is an excellent choice and we would highly recommend. We walked or road bikes just about everywhere. Very near all we wanted to do. Neighborhood is great with many great resturants and things to do within a short walk. Front desk team were great. Wish they had cleaning more regularly scheduled. We stayed a week (7 nights) without a cleaner. Not really necessary as we didn't really spend much time in the room but would be nice. Had to ask for towels which were graciously provided while we were out. If looking for nice, clean, safe place to sleep, ULIV Cibeles is perfect.

The pictures look great, however in person the room (especially the bathroom) is not clean and not well maintained. The place could benefit from a deep clean. I believe the place used to be a Sonder, however the new management doesn't seem to have the same cleanliness standards. The location however is 10/10. Great neighborhood and close to many restaurants and shops. There is a 24 hour reception and a safe place to leave your luggage, which is very convenient.

Poor experience. Pros the location was excellent and the AC worked incredibly well. The floor in our room was incredibly dirty. Doors showed hand prints and smudges. When the kids ran around barefoot their feet would be black. The “game rooms” was a complete embarrassment for ULIV. A crappy TV, dart board and basketball game. None usable unless you went downstairs to the desk where they demanded two physical passports to get the equipment. What a ridiculous policy. My next stay will definitely NOT be a ULIV property.

The shower was dirty and the blankets had hair on them. The rooms are not sound proof and can hear extremely loud music until 3am the entire weekend.

Simple as this: some good, some bad. The location is great, the price is more than fair, the beds are firm and comfy, and the room seemed overall well maintained from the appliances and aesthetics. However, the bathroom was just extra gross and attempts to make it better went completely ignored, so it's hard to say that this place should have the 9.4 rating it has when I booked it. The shower was covered in a black mold/scum that was slippery. The bath mat had the same black stains, either from mold or from a footprint. There was white soap scum all over the sink counter and mirror. It just seemed like they skipped cleaning the bathroom altogether. Add that the hot water lasted all of 30 seconds or didn't even drip out of the shower head at all during our weeklong stay, it just wasn't a nice experience when using the restroom. When we asked them to come clean we were told we could book cleaning for a fee. When explaining that the bathrooms were not up to an initial cleanliness standard when we checked in, they said they would "send someone right away" while we were out, but no one ever came. Emailed management for help, no response. And when asking about how to get the hot water running the response was "turn on the tap." I don't know if every bathroom is as bad as ours, but if you value cleanliness, then I would consider paying a few extra bucks. I can overlook some comforter stains (which there were) but paying to wear sandals in the shower isn't cool with me.

Great location, steps away from bars and restaurants, the mattress felt a little hard for me, other than that no complaints

Great location. My son and I stayed in the two bedroom suite. It had a small kitchen but a full fridge which was nice for drinks. There is an OXXO across the street. Our unit did not have a common TV but there was streaming TVs in the bedrooms. Overall great stay. Walking distance to restaurants.

The room is spacious and clean. Area is pretty safe. Our first time in Mexico City, it’s very nice and walkable and friendly. They said the reception opens 24/7, we checked in at 5am and there’s staff there, easy and quick check in and check out. Friendly staff. Overall recommend. Water is a little unstable temperature, you need to find the right balance. Kitchen has everything, fridge, pots, plates and utensils, it’s nice to have but we didn’t cook.

This was our second stay at a ULIV in Mexico City (the first was in January at ULIVE Mexico City a few blocks away) and both have been excellent. They are a solid option for a very reasonable price. The ONLY thing I wish they had, which they do not, is an in-room safe. It is an odd omission for a place of this type/level. It would make me more comfortable to have a secure spot to leave our passports, extra cash, etc.

Just a wonderful. Hotel. The staff is great. The rooms are very large And we’ll equipt. I stay there for 1 month. Every year. It’s a bit loud but that goes with staying in the middle of any city. The neighborhood as everything you could possibly need.

The room was spacious and clean. We loved having the full kitchen. The location is absolutely fantastic. Walkable to many popular sights, cafes, bars, and restaurants.

Great location, spacious rooms and nice staff. We will stay again

Reliable internet, spacious apartment.

Overall it was a nice hotel in a very good location. There were just a couple of small issues: The balcony door doesn't lock. They said they took the locks off all the balcony doors to stop people getting locked out. However this wasn't ideal as the door didn't fully close and we could hear noise and draft from outside. The flat was also quite noisy - the fridge is super loud. And the fire alarm light flashes quite brightly all night.

Great stay, very comfortable. Only thing that was not optimal was the fridge being noisy, this being a studio and also lots of light coming into the room from the corridor. Still to recommend! Great area.

Roomy, clean, convenient, great value. Highly recommend. Edmundo also made sure we had everything we needed, he was very attentive, including switching us to a higher floor when it became available during our longer stay.

The staff was exceptional as I had left an important item in a previous hotel and they efficiently helped me to quickly retrieve it. The check in was also helpful as I was able to check in early. The service was personal and attentive.

The staff at this property was very professional and helpful, especially Daniel at the front desk. Any question that I had, he happily helped me with anything that I needed. This property is centrally located and close to anywhere you wanted to go to in Mexico City. Great view, great rooms and great people. Would definitely stay there again!

Check in and check out were a breeze. The room was spacious and adequate. We were on the 12th floor and the view was nice. The location of the property was the best part; walking distance to great shops & restaurants and a quick Uber ride to anywhere you'd wanna go. The staff were really friendly and made us feel welcome each day we were there. I would definitely stay here again.

The best treat about this place and why I always return is the staff. Everyone, from the security team to the maintenance and cleaning crew are the best. Front desk staff is the kindest and most helpful. Edmundo is top notch.

Poorly maintained and strong sewer smell from toilet. We complained few times. One time they just sprayed air-freshener. Edmundo (the attendee) was rude. Asked for a towel one day and he showed attitude and then gave me towels. Towels in this property are overused and needs change.

Excellent, warm and welcoming stay & service!

The property was in great condition. Everything worked great. The gym had more options than I have ever seen. My only complaint would be that while early checkin was an option we showed up 30 min after check in and our room was still not ready. The compost bin had not been emptied and some of the utensils were not properly washed. The staff was friendly and helpful.

The staff was incredible. They always greeted us, they were knowledgeable about the area, made great recommendations, and helped with obtaining a shuttle van on short notice. Edmundo, was just amazing, he was sweet, and very hospitable. The shower pressure was challenging. It would splatter throughout the shower.

The property is very well located, walks, with lots of cultural and dining attractions near by. The staff is very friendly, helpful and always available to advice you with good suggestions of things you can do in the area around and throughout the city. The property has gym, laundry, parking and many other facilities that makes your stay safe and enjoyable. I would also like to thank to Edmundo, one of the staff guy who works in the lobby, he’s very friendly, and he gave me good recommendations of places to eat and visit during my stay.

Good location in the quiet area and felt very safe here

Muy céntrica

Great space and location

Great location, clean, comfortable.

Excelente ubicación! Instalaciones muy limpias y personal muy amable! Múltiples lugares para comer en los alrededores! Me hospedaré aquí nuevamente!!

I really enjoyed my stay at this hotel. The location is great, especially being so close to the Cibeles roundabout. The rooms were very spacious, and the large windows made the view from the 9th floor beautiful. The price was also very reasonable. I loved the area and would definitely stay here again!

We had a great time. Uliv Cibeles is in a great location, close to everything. We felt very safe in this area even at night. The front desk staff is very friendly and helpful. We’ll definitely come again. Loved Mexico City. So much to do, such rich culture. A week only scratched the surface but we really enjoyed it.

Great location. Quiet street. Nice apartment well equipped.have stayed in other areas of cdmx, but this is the best

Excellect location. Hotel communication was great. Would stay again.

Excelente ubicación. Habitaciones espaciosas para familias.

Lo unico que les hace falta, y asi lo digo: lo unico, es poner botellas de agua para beber en la habitacion.

The location is perfect, near all the tourist attractions, surrounded by good restaurants, a convenience store nearby, very safe at night, luxurious rooms, extremely quiet despite the city's chaos, you can walk to almost all the historic sites from the hotel. The room was very comfortable and quiet, just by closing the balcony nothing could be heard from outside, very clean, the beds and pillows are very comfortable, and the small kitchen comes well equipped. There's no room service, that comes as a separate service. For any future travels to CDMX I no longer have to look any further for my stay, this hotel is my choice in the future, no doubt.

The apartment is very convenient with benefits like filtered water and an espresso machine. Apartment is spacious, clean, and comfortable. The staff was very friendly and helpful. They kept our luggage for us so we could have extra time to spend in the city. Overall it is a nice part of the city with many places walking distance and metro around the corner. Well recommended

I loved it! It is really nice, has a starbucks on property, very clean and really good AC! Beds, restroom, and kitchen were well equipeped. Loved the location as well, front desk staff was great! They were really nice and helped us with feeling safe and any questions we had! Muchas gracias siempre sonriente y salundado

The check in was seamless. Codes /wifi were sent ahead of time. We showed our ID and that was it. Check out the same, all electronic. Beds very comfortable, lots of pillows and an abundance of towels. We had an efficiency kitchen that was good for everything we needed. Coffee supplies for only the first morning, then you need to go shopping. Staff was very helpful and friendly.