Emporio Cancun - Buy All Inclusive Option
94 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
94 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Emporio Cancun - Buy All Inclusive Option, les prix par nuit s'élèvent en moyenne à 94 $US pendant le mois le moins cher (septembre) et à 193 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 165 $US |
| février | 166 $US |
| mars | 161 $US |
| avril | 149 $US |
| mai | 128 $US |
| juin | 115 $US |
| juillet | 124 $US |
| août | 116 $US |
| septembre | 94 $US |
| octobre | 103 $US |
| novembre | 116 $US |
| décembre | 193 $US |
J
F
M
A
M
J
J
A
sept. · 94 $US
S
O
N
D
Le plus cher : décembre (env. 193 $US)
Le moins cher : septembre (env. 94 $US)
À propos de cet établissement
Laissez place à la détente en rejoignant les 3 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un toboggan aquatique et une salle de fitness ouverte 24 h/24. Ce complexe touristiq...
Équipements
Laissez place à la détente en rejoignant les 3 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un toboggan aquatique et une salle de fitness ouverte 24 h/24. Ce complexe touristique propose également un service de conciergerie, une salle de jeux vidéo et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et une consigne à bagages. Si vous devez organiser une réunion à Cancún, faites confiance à ce complexe touristique qui dispose d'espaces événements mesurant 770 mètres carrés et comprenant un espace de conférence et 5 des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Vous découvrirez de nombreuses spécialités Cuisine internationale proposée par CúA Culinary Artisans, l'un des 3 restaurants de ce complexe touristique ou profitez du service d'étage, idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. La journée a été harassante ? L'hébergement abrite un bar / salon et un bar en bord de piscine, idéal pour se détendre autour d'un verre de vin ou d'un cocktail rafraîchissant. Un petit déjeuner buffet est servi tous les jours de 07 h 00 à 12 h 00 moyennant un supplément.
Chambres
Les 545 chambres climatisées de l'hébergement vous invitent à la détente. L'accès Wi-Fi à Internet (en supplément) vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les salles de bain comprennent un sèche-cheveux et des brosses à dents et du dentifrice. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et une cafetière ou une bouilloire.
Emplacement
En choisissant Emporio Cancun Optional All Inclusive, vous profiterez d'un séjour à Cancún (Zona Hotelera), à moins de 5 minutes en voiture de Playa Delfines et Terrain de golf Iberostar Cancun. Ce complexe touristique au bord de la plage se trouve à 4,5 km de La Isla (centre commercial) et à 11,8 km de Plage de Langosta.
À proximité
Musée de la culture maya de Cancún(0.1 miles)
Lagune Nichupté(0.2 miles)
Départ du Sentier Museo Maya(0.3 miles)
Terrain de golf Iberostar Cancun(0.3 miles)
San Miguelito(0.5 miles)
Oasis Arena(0.5 miles)
Aquaworld(0.8 miles)
Playa Delfines(1.2 miles)
Ruines archéologiques El Rey(1.4 miles)
Départ du Sentier des Ruines El Rey(1.4 miles)
Plage Las Ballenas(1.5 miles)
Centre commercial Luxury Avenue(2.1 miles)
Centre commercial Kukulcan Plaza(2.2 miles)
Plage de Marlin(2.5 miles)
Plages de la Zone Hôtelière(2.5 miles)
Aéroport international de Cancún (CUN)(9.9 miles)
Aéroport international de Tulum (TQO)(105.2 miles)
Parking
Restaurant
Piscine
Baby-sitting/Services pour enfants
Service en chambre
Organisation d'excursions
Emplacement
Boulevard Kukulcan Retorno Gucumatz Km 17 L49 Zona Hotelera, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexique
Musée de la culture maya de Cancún (0.1 miles)
Lagune Nichupté (0.2 miles)
Départ du Sentier Museo Maya (0.3 miles)
Terrain de golf Iberostar Cancun (0.3 miles)
San Miguelito (0.5 miles)
Oasis Arena (0.5 miles)
Options de chambre
5
Suite Deluxe, 1 très grand lit et 1 canapé-lit
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
428 ft²
ClimatisationCanapé-litSalle de bain privée
8
Suite Deluxe, 1 très grand lit et 1 canapé-lit, vue partielle sur l'océan
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
428 ft²
ClimatisationBaignoire et douche séparéesSalle de bain privée
5
Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
428 ft²
ClimatisationCanapé-litSalle de bain privée
6
Deluxe Doble Room Oceanfront
Détails de la chambre
2 Lits Doubles
Couchages 4
381 ft²
ClimatisationSalle de bain privéeTélévision
6
Chambre Double Deluxe
Détails de la chambre
2 Lits Doubles
Couchages 4
381 ft²
ClimatisationSalle de bain privéeTélévision
5
Super Saver
Détails de la chambre
2 Lits Doubles
Couchages 4
381 ft²
ClimatisationSalle de bain privéeTélévision
5
Chambre Double Deluxe, vue partielle sur l'océan
Détails de la chambre
2 Lits Doubles
Couchages 4
381 ft²
ClimatisationSalle de bain privéeTélévision
12
Swim Up Double Oceanfront Only Adults
Détails de la chambre
2 Lits Doubles
Couchages 4
381 ft²
BalconClimatisationSalle de bain privéeTélévisionPiscine privée
17
Swim Up King Oceanfront Only Adults
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
428 ft²
BalconClimatisationSalle de bain privéeTélévisionPiscine privée
Avis des voyageurs
8.1
Très bien
Basé sur 3 302 avis vérifiés
Qui séjourne ici ?
Affaires
3%
Couples
31%
Familles
49%
Groupes
12%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Emporio Cancun - Buy All Inclusive Option, les clients apprécient souvent la large plage, la vue sur l'océan et le personnel serviable, mais mentionnent fréquemment des travaux en cours, de nombreux escaliers et une certaine confusion ou des frais supplémentaires concernant le contenu exact du forfait tout compris.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Emporio Cancun - Buy All Inclusive Option, les clients apprécient souvent la large plage, la vue sur l'océan et le personnel serviable, mais mentionnent fréquemment des travaux en cours, de nombreux escaliers et une certaine confusion ou des frais supplémentaires concernant le contenu exact du forfait tout compris.
Les chambres varient de spacieuses et confortables avec une vue magnifique à démodées ou mal entretenues, avec des signalements récurrents de climatisation faible, d'humidité et de problèmes de propreté occasionnels tels que de la moisissure ou des insectes. Les installations comprennent plusieurs piscines et des zones de plage, mais les clients signalent certaines fermetures, des jacuzzis ou des piscines froids, des enregistrements longs et des réservations de restaurant qui se remplissent rapidement. La qualité de la nourriture varie de l'excellent au répétitif ou limité, et l'ambiance animée et familiale signifie que l'hôtel n'est pas réservé aux adultes ; attendez-vous à un séjour axé sur la plage avec un bon rapport qualité-prix.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les installations comprennent plusieurs piscines et un accès direct à la plage, mais de nombreuses critiques mentionnent des travaux actifs avec des fermetures occasionnelles de zones, des piscines ou des jacuzzis froids, de nombreux escaliers et certains problèmes d'ascenseur, un divertissement limité le soir et une application incohérente des zones réservées aux adultes.
Avis de voyageur à ce sujet
10
Embert
17 nov. 2025
·
A séjourné 5 nuits
Food options were great from morning til night. Staff were very friendly and helpful. Hotel room was cleaned daily. Emporio was an overall great hotel. The only thing that would’ve helped was to be informed that two pools would be closed and that construction would be going on from 7am to 10pm daily.
Food options were great from morning til night. Staff were very friendly and helpful. Hotel room was cleaned daily. Emporio was an overall great hotel. The only thing that would’ve helped was to be informed that two pools would be closed and that construction would be going on from 7am to 10pm daily.
8
Arshak Andrew
15 nov. 2025
·
A séjourné 6 nuits
It was a nice resort with plenty of pools and a nice beach. The only drawback was evening entertainment was not that great, otherwise an excellent vacation at Emprio.
It was a nice resort with plenty of pools and a nice beach. The only drawback was evening entertainment was not that great, otherwise an excellent vacation at Emprio.
4
Alyson
26 févr. 2025
·
A séjourné 1 nuit
Extremely poor customer service, staff are unfriendly and do not care whatsoever about the experience they provide. Checkin and checkout was very poor with little information. Hot tub was very dirty full of dead bugs. Rooms old and not maintained well. Nowhere near enough chairs or umbrellas for guests. Many guests like myself had to sit on my ONE towel I got for the day for pool use. Seemed like a motel on the NJ shore where broke college kids go to. I would never recommend or go back there. Was cracky.
Extremely poor customer service, staff are unfriendly and do not care whatsoever about the experience they provide. Checkin and checkout was very poor with little information. Hot tub was very dirty full of dead bugs. Rooms old and not maintained well. Nowhere near enough chairs or umbrellas for guests. Many guests like myself had to sit on my ONE towel I got for the day for pool use. Seemed like a motel on the NJ shore where broke college kids go to. I would never recommend or go back there. Was cracky.
6
vanna
30 nov. 2025
·
A séjourné 4 nuits
Pros: Nice ocean view. Can walk from the resort to the beach. There were three consistent food options, the Cua buffet which was open for breakfast. It was okay, it was reliable but repetitive/ including same breakfast options if an omelette bar and waffles. Fasano, which was an Uruguayan sit-down restaurant was what my family liked the most. The octopus cracklings and carpaccio were good choices. Our servers there were always so kind and attentive and we loved them. Bacoli was the other restaurant that required a reservation- Italian restaurant- standard food such as Calamari, fettuccine, and a seafood pasta that I liked.! Entrees were so-so but the Dessert was delicious. *Make the reservations for the restaurants as soon as you can b/c it fills up Sunset grille/Cua were the two buffet options. Standard but breakfast was very repetitive. I enjoyed the unlimited smoothies through all-inclusive! Def worth all-inclusive. Cons: Construction was going on throughout my stay. The adult infinity pool was closed and the jacuzzi was not heated past room temp. When I checked in, there was a mishap with the check-in lady saying I didn’t have all-inclusive. This was eventually sorted out but def double check the booking to make sure you clicked the all-inclusive button! Overall, I had a good time but I think it could be better with more food options and less issues with staff/resort. This is a good starter resort for your first time in Cancun.
Pros: Nice ocean view. Can walk from the resort to the beach. There were three consistent food options, the Cua buffet which was open for breakfast. It was okay, it was reliable but repetitive/ including same breakfast options if an omelette bar and waffles. Fasano, which was an Uruguayan sit-down restaurant was what my family liked the most. The octopus cracklings and carpaccio were good choices. Our servers there were always so kind and attentive and we loved them. Bacoli was the other restaurant that required a reservation- Italian restaurant- standard food such as Calamari, fettuccine, and a seafood pasta that I liked.! Entrees were so-so but the Dessert was delicious. *Make the reservations for the restaurants as soon as you can b/c it fills up Sunset grille/Cua were the two buffet options. Standard but breakfast was very repetitive. I enjoyed the unlimited smoothies through all-inclusive! Def worth all-inclusive. Cons: Construction was going on throughout my stay. The adult infinity pool was closed and the jacuzzi was not heated past room temp. When I checked in, there was a mishap with the check-in lady saying I didn’t have all-inclusive. This was eventually sorted out but def double check the booking to make sure you clicked the all-inclusive button! Overall, I had a good time but I think it could be better with more food options and less issues with staff/resort. This is a good starter resort for your first time in Cancun.
6
Jose
24 nov. 2025
·
A séjourné 6 nuits
Swim up bar was closed and
Swim up bar was closed and
8
Allan
29 nov. 2025
·
A séjourné 6 nuits
Family of 4 (2A/2C) Pros: •Name brand alcohol included with the all inclusive I.e Hornito, Jose Cuervo, Jim bean. •Def go to the sunset grill for lunch probably •Hotel design. The hotel had different levels and lounge areas to hang out. Cons: •There was construction at the pool area and pool bar at the infinity pool. Personally it didn’t bother me and it was understandable being the off season. •Kids were not allowed at the infinity pool. I found this annoying because it had the best view and the kids enjoyed this pool the most. •There were 3 restaurants on the property. 2 that needed reservations that were had to get and the 3rd was a buffet style which was easily accessible. •No snack area(ice cream/cake/coffee) included in the all inclusive I had a good experience at Emporio Cancun. The hotel is beautiful, clean, and perfectly located right on the beach. The rooms were comfortable, and well-maintained. The staff was friendly. Great atmosphere, and the beach area was gorgeous with plenty of space to unwind. Overall, Emporio Cancun provided an excellent mix of comfort, service, and scenery. That being said the all inclusive amenities, pools/area need improvement. It seems a more adult/couple resort than a family resort. I would stay here again.
Family of 4 (2A/2C) Pros: •Name brand alcohol included with the all inclusive I.e Hornito, Jose Cuervo, Jim bean. •Def go to the sunset grill for lunch probably •Hotel design. The hotel had different levels and lounge areas to hang out. Cons: •There was construction at the pool area and pool bar at the infinity pool. Personally it didn’t bother me and it was understandable being the off season. •Kids were not allowed at the infinity pool. I found this annoying because it had the best view and the kids enjoyed this pool the most. •There were 3 restaurants on the property. 2 that needed reservations that were had to get and the 3rd was a buffet style which was easily accessible. •No snack area(ice cream/cake/coffee) included in the all inclusive I had a good experience at Emporio Cancun. The hotel is beautiful, clean, and perfectly located right on the beach. The rooms were comfortable, and well-maintained. The staff was friendly. Great atmosphere, and the beach area was gorgeous with plenty of space to unwind. Overall, Emporio Cancun provided an excellent mix of comfort, service, and scenery. That being said the all inclusive amenities, pools/area need improvement. It seems a more adult/couple resort than a family resort. I would stay here again.
8
Sandra paola
22 nov. 2025
·
A séjourné 4 nuits
Todo perfecto a excepción del agua fria en las piscinas
Todo perfecto a excepción del agua fria en las piscinas
6
Mathias
25 janv. 2026
·
A séjourné 3 nuits
Hotellet har fin plassering på stranden med flott utsikt over havet. Oppsummert hadde vi et fint opphold her, men det er noen ting vi ble skuffet over: - Hotellet var mer slitt enn vi så for oss, og deler av det har behov for oppgradering. Renholdet på hotellet og rommene kunne også vært bedre. - Gymmet var veldig lite, og hadde begrenset utstyr - Rommet hadde kun regnfall dusjhode - Begrenset til ingen glutenfrie alternativer på frokostbuffet. Kun en type kaffe som var veldig svak. - Servicen kunne generelt vært bedre og personalet snakket nesten ikke engelsk, noe som til tider var en utfordring
Hotellet har fin plassering på stranden med flott utsikt over havet. Oppsummert hadde vi et fint opphold her, men det er noen ting vi ble skuffet over: - Hotellet var mer slitt enn vi så for oss, og deler av det har behov for oppgradering. Renholdet på hotellet og rommene kunne også vært bedre. - Gymmet var veldig lite, og hadde begrenset utstyr - Rommet hadde kun regnfall dusjhode - Begrenset til ingen glutenfrie alternativer på frokostbuffet. Kun en type kaffe som var veldig svak. - Servicen kunne generelt vært bedre og personalet snakket nesten ikke engelsk, noe som til tider var en utfordring
8
janette
12 mai 2025
·
A séjourné 5 nuits
Didn’t like the kids in the adult pool
Didn’t like the kids in the adult pool
8
Sikiru Abiodun
12 août 2025
·
A séjourné 11 nuits
Construction on going
Construction on going
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires sont mitigés : de nombreux clients ont trouvé les chambres et les lieux propres, tandis que d'autres ont signalé des odeurs de moisi, des cafards, des balcons ou des parties communes sales et un entretien incohérent.
Avis de voyageur à ce sujet
10
Donald
1 déc. 2025
·
A séjourné 5 nuits
Very clean and beautiful hotel
Very clean and beautiful hotel
10
Daniela
28 août 2025
·
A séjourné 5 nuits
Food is so delicious and the personal is very nice. The thing that I didn’t like was the shower in my room had mold and the smell was strong. Everything was fabulous I definitely stay again with them.
Food is so delicious and the personal is very nice. The thing that I didn’t like was the shower in my room had mold and the smell was strong. Everything was fabulous I definitely stay again with them.
8
Alevtyna
13 mai 2025
·
A séjourné 5 nuits
We were a group of three, but the room we were given was only prepared for one person and was very dirty. The floor was unclean, there were stains on the tables and furniture, and a shocking amount of dust everywhere even on the alarm clock by the bed and the coffee-making equipment. We asked to change the room, and the new one was cleaner, though the floors still didn’t seem to be cleaned properly. On the positive side, the food was absolutely delicious, and the front desk staff were friendly and kind. However, we really hope the hotel starts paying more attention to cleanliness in the rooms. It’s something that has a huge impact on the overall experience and definitely needs improvement. To maintain its standards, the hotel should also consider renovating the common areas near the elevators and ensure more frequent cleaning in and around the elevators as well.
We were a group of three, but the room we were given was only prepared for one person and was very dirty. The floor was unclean, there were stains on the tables and furniture, and a shocking amount of dust everywhere even on the alarm clock by the bed and the coffee-making equipment. We asked to change the room, and the new one was cleaner, though the floors still didn’t seem to be cleaned properly. On the positive side, the food was absolutely delicious, and the front desk staff were friendly and kind. However, we really hope the hotel starts paying more attention to cleanliness in the rooms. It’s something that has a huge impact on the overall experience and definitely needs improvement. To maintain its standards, the hotel should also consider renovating the common areas near the elevators and ensure more frequent cleaning in and around the elevators as well.
8
Carolina
22 févr. 2026
·
A séjourné 3 nuits
You’ll notice it’s and old hotel but the room was very clean, spacious and comfortable. Loved the bed and pillow, got all the amenities you need. AC and fridge was good. The only feedback was the dirty balcony and windows, so much for getting an ocean view room. Besides that the view was really nice, the ocean is gorgeous but a bit rough. Also our fan in the shower was really dirty, so when we turned it on there where dust everywhere… but we had great service through out!
You’ll notice it’s and old hotel but the room was very clean, spacious and comfortable. Loved the bed and pillow, got all the amenities you need. AC and fridge was good. The only feedback was the dirty balcony and windows, so much for getting an ocean view room. Besides that the view was really nice, the ocean is gorgeous but a bit rough. Also our fan in the shower was really dirty, so when we turned it on there where dust everywhere… but we had great service through out!
4
MICHAEL
11 févr. 2026
·
A séjourné 3 nuits
There were roaches in the bathroom and bedroom.
There were roaches in the bathroom and bedroom.
4
SHAUN
18 avr. 2025
·
A séjourné 7 nuits
We had roaches in the toilet area of our room. We have a picture of a roach on the dinner table as the FaSona restaurant. It took three days to get our room cleaned and the bedding changed when we got there. The elevator access to our floor was very limited and the hotel seemed in need of a lot of maintenance. We couldn't even get a pot of coffee delivered for room service. Room service was pretty much useless.
We had roaches in the toilet area of our room. We have a picture of a roach on the dinner table as the FaSona restaurant. It took three days to get our room cleaned and the bedding changed when we got there. The elevator access to our floor was very limited and the hotel seemed in need of a lot of maintenance. We couldn't even get a pot of coffee delivered for room service. Room service was pretty much useless.
10
Julian
5 janv. 2026
·
A séjourné 5 nuits
Room was spotless, and the staff was great.
Room was spotless, and the staff was great.
6
Ana
7 mai 2025
·
A séjourné 4 nuits
When you walk in it smells moldy in the lobby and when you walk into your room moldy again the AC in the room barley works and kept turning off and we wouldn’t notice until we would start sweating from how hot it was getting. There is cockroaches in the room they would come out especially at night which was nasty. Food isn’t even all that if you’re expecting Mexican food you ain’t getting “Mexican” food. They have thousands of rooms but only a few beach chairs and umbrellas to offer so we obviously didn’t get a spot to sit at the beach. Over all I give this hotel a 3/5.
When you walk in it smells moldy in the lobby and when you walk into your room moldy again the AC in the room barley works and kept turning off and we wouldn’t notice until we would start sweating from how hot it was getting. There is cockroaches in the room they would come out especially at night which was nasty. Food isn’t even all that if you’re expecting Mexican food you ain’t getting “Mexican” food. They have thousands of rooms but only a few beach chairs and umbrellas to offer so we obviously didn’t get a spot to sit at the beach. Over all I give this hotel a 3/5.
6
Luis Martínez
22 août 2025
·
A séjourné 6 nuits
Instalaciones buenas, pero la limpieza deficiente
Instalaciones buenas, pero la limpieza deficiente
8
Ricky N
16 avr. 2025
·
A séjourné 2 nuits
It was very nice with two exceptions. The first room we were assigned the door did not lock. The attendant saw it and reported it. However when we went into the room there were cockroaches and this was disgusting. I complained and they moved us to another room. However I had requested feather free room due to my wife’s allergies. They did not have feather free and never communicated this with us. They finally gave here couch cushions and a pillow case. Not really to comfortable. Other than this everything was fine
It was very nice with two exceptions. The first room we were assigned the door did not lock. The attendant saw it and reported it. However when we went into the room there were cockroaches and this was disgusting. I complained and they moved us to another room. However I had requested feather free room due to my wife’s allergies. They did not have feather free and never communicated this with us. They finally gave here couch cushions and a pillow case. Not really to comfortable. Other than this everything was fine
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont souvent spacieuses avec des lits confortables et une vue imprenable sur l'océan, y compris certaines options avec accès direct à la piscine. Les problèmes récurrents incluent une climatisation faible ou limitée, de l'humidité, un mobilier démodé et des problèmes d'entretien.
Avis de voyageur à ce sujet
8
Justin
7 oct. 2025
·
A séjourné 2 nuits
This property was very nice we has a swim out King room. Not your ideal swim out as it is accessible by everybody else in the hotel. Food options were not the greatest for dinner we went off the resort for that but many amazing restaurants close by like Chambao. Room was nice and clean always. Staff were very friendly.
This property was very nice we has a swim out King room. Not your ideal swim out as it is accessible by everybody else in the hotel. Food options were not the greatest for dinner we went off the resort for that but many amazing restaurants close by like Chambao. Room was nice and clean always. Staff were very friendly.
6
Josh
3 juin 2025
·
A séjourné 8 nuits
Room is too hot. AC limited to 22°C but the room never reached past 23.5°C. Woke up in the middle of the night with the room temp at 24.5°C even though the AC was on at 22°C. The room also smelled like mildew. At first the pillows were a little moist but after room service changed the sheets and pillow cases they were dry. But the room still smelled the same. If you have all inclusive you do have access to the dining halls, and the restaurants you need reservations for. Most of it is included unless you get something out of their all inclusive menu. Buffet dining halls has basically the same stuff every day with little variations. If you're enjoying the pool they do have an area set up to get food without having to go inside a building. The alcohol is completely watered down. Even when they pour doubles. Shots of tequila burned like tequila but it didn't really have an effect like it should. It's all inclusive so you can drink as much as you want. Coconuts that grow right there on the trees they charge $10 usd for 1 and isn't included in all inclusive. Booked 8 nights and after 5 nights we were ready to leave. The walk to the dining halls are treacherous through the blazing sun and up multiple sets of stairs with no shade. Bring your own sun screen and after sun aloe vera if you plan on enjoying the pool, beach, jacuzzi, etc because the sun is ferocious. But do enjoy your stay it's vacation after all.
Room is too hot. AC limited to 22°C but the room never reached past 23.5°C. Woke up in the middle of the night with the room temp at 24.5°C even though the AC was on at 22°C. The room also smelled like mildew. At first the pillows were a little moist but after room service changed the sheets and pillow cases they were dry. But the room still smelled the same. If you have all inclusive you do have access to the dining halls, and the restaurants you need reservations for. Most of it is included unless you get something out of their all inclusive menu. Buffet dining halls has basically the same stuff every day with little variations. If you're enjoying the pool they do have an area set up to get food without having to go inside a building. The alcohol is completely watered down. Even when they pour doubles. Shots of tequila burned like tequila but it didn't really have an effect like it should. It's all inclusive so you can drink as much as you want. Coconuts that grow right there on the trees they charge $10 usd for 1 and isn't included in all inclusive. Booked 8 nights and after 5 nights we were ready to leave. The walk to the dining halls are treacherous through the blazing sun and up multiple sets of stairs with no shade. Bring your own sun screen and after sun aloe vera if you plan on enjoying the pool, beach, jacuzzi, etc because the sun is ferocious. But do enjoy your stay it's vacation after all.
10
Yaofang
21 nov. 2025
·
A séjourné 3 nuits
Overall a good resort experience. The room is decent with several eating options nearby. There are convenient stores in walking distance and easy to drive around in the resort area. The beach there is pretty and convenient. There’s a safe and clean area to play in the sea even though the waves are strong most of the days. The pools are easy to use and you can participate their pool dance event every noon. They also have different events each night for public. We got free breakfast buffet and the food is good. Just try to get up early and avoid weekends to avoid the long line. The main Italian restaurant in the resort is ok but slow so I recommend to eat outside. We ate twice at a restaurant called Xkat-Ik. Highly recommended. It’s across the main road from the hotel and they have some nice pet iguanas.
Overall a good resort experience. The room is decent with several eating options nearby. There are convenient stores in walking distance and easy to drive around in the resort area. The beach there is pretty and convenient. There’s a safe and clean area to play in the sea even though the waves are strong most of the days. The pools are easy to use and you can participate their pool dance event every noon. They also have different events each night for public. We got free breakfast buffet and the food is good. Just try to get up early and avoid weekends to avoid the long line. The main Italian restaurant in the resort is ok but slow so I recommend to eat outside. We ate twice at a restaurant called Xkat-Ik. Highly recommended. It’s across the main road from the hotel and they have some nice pet iguanas.
8
Shafaab
1 févr. 2026
·
A séjourné 4 nuits
It was a good stay. Our oceanfront room had one of the best views for sure. It was an amazing stay but would have loved it even more if the swimming pools were a little warmer and if it had some more activities alongside with some more food options. Overall a good stay.
It was a good stay. Our oceanfront room had one of the best views for sure. It was an amazing stay but would have loved it even more if the swimming pools were a little warmer and if it had some more activities alongside with some more food options. Overall a good stay.
10
Bryan
22 mars 2025
·
A séjourné 3 nuits
We stayed in the Oceanfront Swim-Up room and were not disappointed! View from the pool was great and the amenities were so accessible. Definitely coming back.
We stayed in the Oceanfront Swim-Up room and were not disappointed! View from the pool was great and the amenities were so accessible. Definitely coming back.
8
Carolina
22 févr. 2026
·
A séjourné 3 nuits
You’ll notice it’s and old hotel but the room was very clean, spacious and comfortable. Loved the bed and pillow, got all the amenities you need. AC and fridge was good. The only feedback was the dirty balcony and windows, so much for getting an ocean view room. Besides that the view was really nice, the ocean is gorgeous but a bit rough. Also our fan in the shower was really dirty, so when we turned it on there where dust everywhere… but we had great service through out!
You’ll notice it’s and old hotel but the room was very clean, spacious and comfortable. Loved the bed and pillow, got all the amenities you need. AC and fridge was good. The only feedback was the dirty balcony and windows, so much for getting an ocean view room. Besides that the view was really nice, the ocean is gorgeous but a bit rough. Also our fan in the shower was really dirty, so when we turned it on there where dust everywhere… but we had great service through out!
8
Herman
17 nov. 2025
·
A séjourné 3 nuits
The ocean front room was really the attraction
The ocean front room was really the attraction
6
Heather
3 juin 2025
·
A séjourné 2 nuits
Emporio staff was nice and helpful but the buildings were outdated and in disrepair. Much construction going on around the property added noise and ruined the views. The restaurant situation was confusing. Some days the upstairs restaurant was open and other days we were redirected to the downstairs restaurant. Doesn’t seem like a big deal but just a pain due to the many many stairs all over the property making any trip confusing. The room clean enough but still outdated and shower was moldy. We requested room’s together and got rooms in two different buildings at the last minute.
Emporio staff was nice and helpful but the buildings were outdated and in disrepair. Much construction going on around the property added noise and ruined the views. The restaurant situation was confusing. Some days the upstairs restaurant was open and other days we were redirected to the downstairs restaurant. Doesn’t seem like a big deal but just a pain due to the many many stairs all over the property making any trip confusing. The room clean enough but still outdated and shower was moldy. We requested room’s together and got rooms in two different buildings at the last minute.
6
Cindy L
25 juin 2025
·
A séjourné 8 nuits
Booked a swim up but was tool AC was broken, ended up on the 7th floor beach front. Room was nice but not cold enough. Dining room and buffet barely have AC. Buffet food was ok, restaurants were good but not great. Likes: pool to right at the beach.
Booked a swim up but was tool AC was broken, ended up on the 7th floor beach front. Room was nice but not cold enough. Dining room and buffet barely have AC. Buffet food was ok, restaurants were good but not great. Likes: pool to right at the beach.
6
Adrienne
2 févr. 2026
·
A séjourné 3 nuits
My stay at Emporio Resort came with a mix of highlights and frustrations. The room was clean enough, though not spotless. The bed and linens were genuinely nice, but the resort doesn’t seem to provide hand towels at all—which made basic routines a little confusing. When the temperature dropped outside, the room became chilly, and since there’s no heating system, it never really warmed up. The water only reached a lukewarm temperature, which didn’t help. Our patio door lock was also broken and had to be repaired, costing us about an hour and a half of our plans. Communication throughout the resort was difficult because very minimal English is spoken by staff, which made even simple requests more complicated. Based on my experience, travelers who don’t speak Spanish may feel out of place or struggle to navigate the stay comfortably. On the positive side, the view from our infinity‑pool room was absolutely beautiful. The food was delicious, and the Selena performer was a standout highlight. There are plenty of activities offered, so the resort stays lively. One thing to note: this is not a kid‑free environment in any way. Children and minors are everywhere throughout the property, so if you’re looking for an adults‑only or quiet atmosphere, this won’t be the right fit. Overall, Emporio has some bright spots, but there are several comfort and communication challenges that travelers should be aware of before booking.
My stay at Emporio Resort came with a mix of highlights and frustrations. The room was clean enough, though not spotless. The bed and linens were genuinely nice, but the resort doesn’t seem to provide hand towels at all—which made basic routines a little confusing. When the temperature dropped outside, the room became chilly, and since there’s no heating system, it never really warmed up. The water only reached a lukewarm temperature, which didn’t help. Our patio door lock was also broken and had to be repaired, costing us about an hour and a half of our plans. Communication throughout the resort was difficult because very minimal English is spoken by staff, which made even simple requests more complicated. Based on my experience, travelers who don’t speak Spanish may feel out of place or struggle to navigate the stay comfortably. On the positive side, the view from our infinity‑pool room was absolutely beautiful. The food was delicious, and the Selena performer was a standout highlight. There are plenty of activities offered, so the resort stays lively. One thing to note: this is not a kid‑free environment in any way. Children and minors are everywhere throughout the property, so if you’re looking for an adults‑only or quiet atmosphere, this won’t be the right fit. Overall, Emporio has some bright spots, but there are several comfort and communication challenges that travelers should be aware of before booking.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment amical et serviable, mais la qualité du service est incohérente, avec des enregistrements longs ou désorganisés, des réponses lentes, un anglais limité pour certains membres du personnel et un manque de courtoisie occasionnel.
Avis de voyageur à ce sujet
10
Pawel
19 nov. 2025
·
A séjourné 8 nuits
I was positively surprised by my stay at Emporio Cancun. The resort exceeded my expectations, and when I had a complaint about my room, it was resolved quickly and efficiently. The staff went above and beyond, always smiling and genuinely there to help. A big shout-out to the F&B and housekeeping teams—extremely hardworking people who made the stay even more enjoyable. Overall, a fantastic experience, and I would happily return.
I was positively surprised by my stay at Emporio Cancun. The resort exceeded my expectations, and when I had a complaint about my room, it was resolved quickly and efficiently. The staff went above and beyond, always smiling and genuinely there to help. A big shout-out to the F&B and housekeeping teams—extremely hardworking people who made the stay even more enjoyable. Overall, a fantastic experience, and I would happily return.
2
George
5 janv. 2026
·
A séjourné 5 nuits
Do not stay at this hotel. This was an incredibly disappointing 5 night stay for my family of four. Firstly, they told me our rooms would be connected (then denied ever saying it later) but were actually on different floors. So instead of staying with my wife on our anniversary, we were a floor away and sleeping with a child each. They could not care less about the situation. They said they would send some amenities as an apology which never happened. The food was difficult to swallow. I also got severe food poisoning from their buffet. The doctor that came to my room preemptively told me it was definitely not from the hotel's food even though we had only eaten there for the last 3 days. The hospital was lovely, actually, and much nicer than the ones in Boston in terms of amenities. The food there was so so so much better than the hotel. Last night, a family held a 2-430 am beach party blasting music right outside my balcony. I called the front desk 8 times during that stretch. I was told security was going out to stop them on the first call. It wasn't until the 8th call that I learned security hadn't been sent and now they would do it. Really highlights how little they care. The hotel intermittently smells like sewage. The balcony door to our room didn't lock. The towels were stained. The pillows need replacing. The hot tubs are cold. There is construction going on that is not disclosed anywhere. I should have listened to the other recent reviews! The serving and clean
Do not stay at this hotel. This was an incredibly disappointing 5 night stay for my family of four. Firstly, they told me our rooms would be connected (then denied ever saying it later) but were actually on different floors. So instead of staying with my wife on our anniversary, we were a floor away and sleeping with a child each. They could not care less about the situation. They said they would send some amenities as an apology which never happened. The food was difficult to swallow. I also got severe food poisoning from their buffet. The doctor that came to my room preemptively told me it was definitely not from the hotel's food even though we had only eaten there for the last 3 days. The hospital was lovely, actually, and much nicer than the ones in Boston in terms of amenities. The food there was so so so much better than the hotel. Last night, a family held a 2-430 am beach party blasting music right outside my balcony. I called the front desk 8 times during that stretch. I was told security was going out to stop them on the first call. It wasn't until the 8th call that I learned security hadn't been sent and now they would do it. Really highlights how little they care. The hotel intermittently smells like sewage. The balcony door to our room didn't lock. The towels were stained. The pillows need replacing. The hot tubs are cold. There is construction going on that is not disclosed anywhere. I should have listened to the other recent reviews! The serving and clean
10
Angelina Kweiba
30 nov. 2025
·
A séjourné 5 nuits
Emporio was worth every dollar. Staff are pleasant, food court buffet was 👌 The beach did not disappoint,it was beyond expectations. Calm and quiet spaces on Hotel ground was a good bonus. Excursions agents at lobby of Hotel was a good service 👍 In all..Will be planning another visit 💯✔️✨️
Emporio was worth every dollar. Staff are pleasant, food court buffet was 👌 The beach did not disappoint,it was beyond expectations. Calm and quiet spaces on Hotel ground was a good bonus. Excursions agents at lobby of Hotel was a good service 👍 In all..Will be planning another visit 💯✔️✨️
6
Anand
8 nov. 2025
·
A séjourné 6 nuits
Good and not so good things about this property: lets first list the good ones: nice beach, pool areas, we got an ocean front upgrade at good price. Food is ok, if you book fine dine, it will be a better experience. However if you are looking for an excellent service, polite staff this is not a place to go. Most of the people don't speak English, have to wait in restaurents line up, staff doesn't much care about the service. Sometimes at the entrance no one there to escort you for a table. Towel guys are rude at Aquaworld as they don't know what customer service and experience are. I visited with my family and probably will not go back to this property
Good and not so good things about this property: lets first list the good ones: nice beach, pool areas, we got an ocean front upgrade at good price. Food is ok, if you book fine dine, it will be a better experience. However if you are looking for an excellent service, polite staff this is not a place to go. Most of the people don't speak English, have to wait in restaurents line up, staff doesn't much care about the service. Sometimes at the entrance no one there to escort you for a table. Towel guys are rude at Aquaworld as they don't know what customer service and experience are. I visited with my family and probably will not go back to this property
10
Carlos
26 sept. 2025
·
A séjourné 3 nuits
Todos muy atentos y serviciales
Todos muy atentos y serviciales
4
Grecia Osiris Salas
18 juil. 2025
·
A séjourné 4 nuits
Te tardan horas en el check in son filas interminables
Te tardan horas en el check in son filas interminables
4
Shauna
30 nov. 2025
·
A séjourné 1 nuit
The room was clean and modern but very noisy and and cold, with no additional blankets. The room service experience was terrible and being refused to order wine with our meal was silly. Generally, the level of service at this hotel was poor.
The room was clean and modern but very noisy and and cold, with no additional blankets. The room service experience was terrible and being refused to order wine with our meal was silly. Generally, the level of service at this hotel was poor.
10
Julian
5 janv. 2026
·
A séjourné 5 nuits
Room was spotless, and the staff was great.
Room was spotless, and the staff was great.
6
Kayla
28 avr. 2025
·
A séjourné 3 nuits
Terrible service from staff, even when tipping. They would completely forget about our drink orders and never return. They were nice, but you have to work to get service. The check in process is crazy long. I really don’t understand why it’s such a process. Did not feel safe to venture off property, and even if I did there’s nothing to see anyways except a 7-11. Food…meh. Not great. Many things were not labeled so we had no idea what mystery meat was before us. For what it is, it’s ok. If you’re looking for a budget resort and only plan to sit poolside, it’ll do the job.
Terrible service from staff, even when tipping. They would completely forget about our drink orders and never return. They were nice, but you have to work to get service. The check in process is crazy long. I really don’t understand why it’s such a process. Did not feel safe to venture off property, and even if I did there’s nothing to see anyways except a 7-11. Food…meh. Not great. Many things were not labeled so we had no idea what mystery meat was before us. For what it is, it’s ok. If you’re looking for a budget resort and only plan to sit poolside, it’ll do the job.
10
Halima
7 févr. 2026
·
A séjourné 8 nuits
Lovely hotel and lovely staff
Lovely hotel and lovely staff
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé en bord de mer dans la Zone Hôtelière, avec accès aux bus et quelques boutiques à proximité, mais certains clients l'ont trouvé éloigné des restaurants et de la vie nocturne en dehors de l'hôtel.
Avis de voyageur à ce sujet
8
Justin
7 oct. 2025
·
A séjourné 2 nuits
This property was very nice we has a swim out King room. Not your ideal swim out as it is accessible by everybody else in the hotel. Food options were not the greatest for dinner we went off the resort for that but many amazing restaurants close by like Chambao. Room was nice and clean always. Staff were very friendly.
This property was very nice we has a swim out King room. Not your ideal swim out as it is accessible by everybody else in the hotel. Food options were not the greatest for dinner we went off the resort for that but many amazing restaurants close by like Chambao. Room was nice and clean always. Staff were very friendly.
10
Husam
1 janv. 2026
·
A séjourné 3 nuits
Bra läge
Bra läge
8
Filipe Tavares da Silva
13 nov. 2025
·
A séjourné 9 nuits
Great resort and great location! Fantastic beaches
Great resort and great location! Fantastic beaches
10
Zhe
5 avr. 2025
·
A séjourné 5 nuits
The beach is in good condition. Room is clean. Staff are nice and helpful. Location is only 5 mins away from Maya Museum. There are a 7-11 store and a Domino's across the street. (I didn't eat inside the hotel.) Overall price/quality balanced well.
The beach is in good condition. Room is clean. Staff are nice and helpful. Location is only 5 mins away from Maya Museum. There are a 7-11 store and a Domino's across the street. (I didn't eat inside the hotel.) Overall price/quality balanced well.
8
Laldhun
1 avr. 2025
·
A séjourné 4 nuits
The views is nice
The views is nice
8
Hélène
15 avr. 2025
·
A séjourné 3 nuits
Hello! We had a good time at this hotel. The room: very quiet a the 9th floor, bed very comfortable. At the beach, there were not enough parasols, they need to correct that since many chairs didn't have one. Also not enough chairs. The beach itself was amazing. The food at the beach was just ok. The breakfast restaurant was the best. The staff is so friendly and they are doing a great job.
Hello! We had a good time at this hotel. The room: very quiet a the 9th floor, bed very comfortable. At the beach, there were not enough parasols, they need to correct that since many chairs didn't have one. Also not enough chairs. The beach itself was amazing. The food at the beach was just ok. The breakfast restaurant was the best. The staff is so friendly and they are doing a great job.
10
Alice
3 mars 2025
·
A séjourné 2 nuits
Emporio is in an excellent location! Everything went well and the room was comfortable and had a good view
Emporio is in an excellent location! Everything went well and the room was comfortable and had a good view
10
David w
9 mars 2025
·
A séjourné 3 nuits
First stay in Cancun. Very nice property. Room and facilities excellent. Multiple pool and bars and food choices. Beach is cleaned nightly. Lots of beach activities, surf dependent. If you want shopping or dining off property, go down to the bus stop and flag down a bus. Less than $1 US each way. Bring cash
First stay in Cancun. Very nice property. Room and facilities excellent. Multiple pool and bars and food choices. Beach is cleaned nightly. Lots of beach activities, surf dependent. If you want shopping or dining off property, go down to the bus stop and flag down a bus. Less than $1 US each way. Bring cash
8
Aaron
28 nov. 2025
·
A séjourné 1 nuit
It's a mega resort hotel so if that's your jam, you'll love it. It's gorgeous, the facilities are great but it is on hotel road so there's nothing around there except hotels and beach. Its lovely though.
It's a mega resort hotel so if that's your jam, you'll love it. It's gorgeous, the facilities are great but it is on hotel road so there's nothing around there except hotels and beach. Its lovely though.
8
Guillermo
1 mars 2026
·
A séjourné 8 nuits
Clean, in front of beach, friendly staff, close to transportation, convenience store and some restaurants
Clean, in front of beach, friendly staff, close to transportation, convenience store and some restaurants
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La nourriture varie de l'excellente à la moyenne, avec des buffets répétitifs et des réservations pour le dîner qui peuvent être difficiles à obtenir ; le service au bar peut être lent et les heures d'ouverture ou les suppléments pour les boissons alcoolisées suscitent de la confusion dans le cadre du forfait tout compris.
Avis de voyageur à ce sujet
6
Jennifer
12 août 2025
·
A séjourné 5 nuits
We stayed for 5 nights and basically just used it as a home base that we explored from. The all-inclusive portion was not worth it in the end for us due to the VERY limited food options and super slow bar service (too few bartenders to keep up with the crowd). There’s a breakfast/dinner buffet that has pretty good food, but was only open until noon and then reopened at 6:30pm. One weird thing is that the lunch buffet hours didn’t overlap with the breakfast buffet, so there’s an hour from 12:00-1:00pm that we couldn’t get food unless it was room service but that’s an additional fee. There were 2 restaurants that you need reservations for that are open only in the evenings. The Italian restaurant had great food and service. The steakhouse was extremely slow and missed some of our orders, didn’t refill our drinks, etc. even though it was not busy at all. We even tried it twice with the same results. It was disappointing. Our room was pretty clean but was super hard to keep cool and often smelled like sewer. We ended up buying a box fan when we were out one day and it made a HUGE difference in our sleep. Oh and the beach. This is not their fault of course, but it was full of seaweed this time of year. I mean FULL. We went to Isla Mujeres 3/5 days and it was absolutely beautiful everywhere we went. Overall I would say it’s good enough if using it as a landing spot at night, but skip the all-inclusive option and eat great food somewhere else.
We stayed for 5 nights and basically just used it as a home base that we explored from. The all-inclusive portion was not worth it in the end for us due to the VERY limited food options and super slow bar service (too few bartenders to keep up with the crowd). There’s a breakfast/dinner buffet that has pretty good food, but was only open until noon and then reopened at 6:30pm. One weird thing is that the lunch buffet hours didn’t overlap with the breakfast buffet, so there’s an hour from 12:00-1:00pm that we couldn’t get food unless it was room service but that’s an additional fee. There were 2 restaurants that you need reservations for that are open only in the evenings. The Italian restaurant had great food and service. The steakhouse was extremely slow and missed some of our orders, didn’t refill our drinks, etc. even though it was not busy at all. We even tried it twice with the same results. It was disappointing. Our room was pretty clean but was super hard to keep cool and often smelled like sewer. We ended up buying a box fan when we were out one day and it made a HUGE difference in our sleep. Oh and the beach. This is not their fault of course, but it was full of seaweed this time of year. I mean FULL. We went to Isla Mujeres 3/5 days and it was absolutely beautiful everywhere we went. Overall I would say it’s good enough if using it as a landing spot at night, but skip the all-inclusive option and eat great food somewhere else.
10
Virginia
27 févr. 2025
·
A séjourné 5 nuits
The staff was extremely helpful. My wife is disabled and they accommodated us in every possible way including lending us a wheelchair for our entire stay. Friendly staff; good food; the other visitors were also friendly. Emporio Cancun is a beautiful property and well cared for. My Spanish speaking ability is limited at best, but that was not a hindrance, since many staff members know a little bit of English and quite a few staff members were fluent in English. I want to give special mention to a front office employee named Shadayci (I hope I spelled it correctly). She was my primary contact at the front desk & helped me on a daily basis. Her exceptional efforts made this trip enjoyable & quite honestly, touched me. This was my first vacation in 10 years, & it was a good one. I hope my wife & I go back again!
The staff was extremely helpful. My wife is disabled and they accommodated us in every possible way including lending us a wheelchair for our entire stay. Friendly staff; good food; the other visitors were also friendly. Emporio Cancun is a beautiful property and well cared for. My Spanish speaking ability is limited at best, but that was not a hindrance, since many staff members know a little bit of English and quite a few staff members were fluent in English. I want to give special mention to a front office employee named Shadayci (I hope I spelled it correctly). She was my primary contact at the front desk & helped me on a daily basis. Her exceptional efforts made this trip enjoyable & quite honestly, touched me. This was my first vacation in 10 years, & it was a good one. I hope my wife & I go back again!
10
Yaofang
21 nov. 2025
·
A séjourné 3 nuits
Overall a good resort experience. The room is decent with several eating options nearby. There are convenient stores in walking distance and easy to drive around in the resort area. The beach there is pretty and convenient. There’s a safe and clean area to play in the sea even though the waves are strong most of the days. The pools are easy to use and you can participate their pool dance event every noon. They also have different events each night for public. We got free breakfast buffet and the food is good. Just try to get up early and avoid weekends to avoid the long line. The main Italian restaurant in the resort is ok but slow so I recommend to eat outside. We ate twice at a restaurant called Xkat-Ik. Highly recommended. It’s across the main road from the hotel and they have some nice pet iguanas.
Overall a good resort experience. The room is decent with several eating options nearby. There are convenient stores in walking distance and easy to drive around in the resort area. The beach there is pretty and convenient. There’s a safe and clean area to play in the sea even though the waves are strong most of the days. The pools are easy to use and you can participate their pool dance event every noon. They also have different events each night for public. We got free breakfast buffet and the food is good. Just try to get up early and avoid weekends to avoid the long line. The main Italian restaurant in the resort is ok but slow so I recommend to eat outside. We ate twice at a restaurant called Xkat-Ik. Highly recommended. It’s across the main road from the hotel and they have some nice pet iguanas.
6
Misty
6 nov. 2025
·
A séjourné 7 nuits
Food was good but it seems they do not like serving drinks. It also seemed like everything good had an upcharge. I would not stay here again.
Food was good but it seems they do not like serving drinks. It also seemed like everything good had an upcharge. I would not stay here again.
6
vanna
30 nov. 2025
·
A séjourné 4 nuits
Pros: Nice ocean view. Can walk from the resort to the beach. There were three consistent food options, the Cua buffet which was open for breakfast. It was okay, it was reliable but repetitive/ including same breakfast options if an omelette bar and waffles. Fasano, which was an Uruguayan sit-down restaurant was what my family liked the most. The octopus cracklings and carpaccio were good choices. Our servers there were always so kind and attentive and we loved them. Bacoli was the other restaurant that required a reservation- Italian restaurant- standard food such as Calamari, fettuccine, and a seafood pasta that I liked.! Entrees were so-so but the Dessert was delicious. *Make the reservations for the restaurants as soon as you can b/c it fills up Sunset grille/Cua were the two buffet options. Standard but breakfast was very repetitive. I enjoyed the unlimited smoothies through all-inclusive! Def worth all-inclusive. Cons: Construction was going on throughout my stay. The adult infinity pool was closed and the jacuzzi was not heated past room temp. When I checked in, there was a mishap with the check-in lady saying I didn’t have all-inclusive. This was eventually sorted out but def double check the booking to make sure you clicked the all-inclusive button! Overall, I had a good time but I think it could be better with more food options and less issues with staff/resort. This is a good starter resort for your first time in Cancun.
Pros: Nice ocean view. Can walk from the resort to the beach. There were three consistent food options, the Cua buffet which was open for breakfast. It was okay, it was reliable but repetitive/ including same breakfast options if an omelette bar and waffles. Fasano, which was an Uruguayan sit-down restaurant was what my family liked the most. The octopus cracklings and carpaccio were good choices. Our servers there were always so kind and attentive and we loved them. Bacoli was the other restaurant that required a reservation- Italian restaurant- standard food such as Calamari, fettuccine, and a seafood pasta that I liked.! Entrees were so-so but the Dessert was delicious. *Make the reservations for the restaurants as soon as you can b/c it fills up Sunset grille/Cua were the two buffet options. Standard but breakfast was very repetitive. I enjoyed the unlimited smoothies through all-inclusive! Def worth all-inclusive. Cons: Construction was going on throughout my stay. The adult infinity pool was closed and the jacuzzi was not heated past room temp. When I checked in, there was a mishap with the check-in lady saying I didn’t have all-inclusive. This was eventually sorted out but def double check the booking to make sure you clicked the all-inclusive button! Overall, I had a good time but I think it could be better with more food options and less issues with staff/resort. This is a good starter resort for your first time in Cancun.
8
Danielle
8 févr. 2026
·
A séjourné 10 nuits
Value for money and for an all inclusive hotel the food and drink were far better than the average.
Value for money and for an all inclusive hotel the food and drink were far better than the average.
2
keyana
11 nov. 2025
·
A séjourné 3 nuits
MISLEADING! This hotel is far from all inclusive they charge for everything even if you select all inclusive package. They charge $20 per shot for and mixed drinks if you don’t order from their bottom shelf alcohol. If you want room service they charge $17 and they even made me pay for my Starbucks drink that’s onsite which should also be apart of all inclusive. There is no alcohol on the rooms and the staff at the Legacy bar is disgustingly rude and racist. They would not let us order food for spouses that were on the way because they said we might share with someone who didn’t get an all inclusive package, however the Latino and white customers were allowed to. This is a place I regret supporting and I will never return. I am telling anyone and everyone I know to STAY CLEAR because this place is a SCAM!!!!!!
MISLEADING! This hotel is far from all inclusive they charge for everything even if you select all inclusive package. They charge $20 per shot for and mixed drinks if you don’t order from their bottom shelf alcohol. If you want room service they charge $17 and they even made me pay for my Starbucks drink that’s onsite which should also be apart of all inclusive. There is no alcohol on the rooms and the staff at the Legacy bar is disgustingly rude and racist. They would not let us order food for spouses that were on the way because they said we might share with someone who didn’t get an all inclusive package, however the Latino and white customers were allowed to. This is a place I regret supporting and I will never return. I am telling anyone and everyone I know to STAY CLEAR because this place is a SCAM!!!!!!
6
Leah
31 oct. 2025
·
A séjourné 2 nuits
Likes the property a little like a maze but beautiful views, beach, pool, bars, and restaurants. The food was really good. We ate at the buffet decent options. dislikes all inclusive still have to sign receipts for stuff that’s included. Waste of paper. If you come in early which most people do all inclusive doesn’t start until 3. Only water provided in room no other drinks. Not a lot of staff just guest services speak English. Not a requirement we are in Mexico just an observation. Activities were a little weak.
Likes the property a little like a maze but beautiful views, beach, pool, bars, and restaurants. The food was really good. We ate at the buffet decent options. dislikes all inclusive still have to sign receipts for stuff that’s included. Waste of paper. If you come in early which most people do all inclusive doesn’t start until 3. Only water provided in room no other drinks. Not a lot of staff just guest services speak English. Not a requirement we are in Mexico just an observation. Activities were a little weak.
8
Frederick
1 déc. 2025
·
A séjourné 7 nuits
Staff were all amazing. Food was average. Rooms and room facilities were great. Exceptional value for money compared to other Cancun all-inclusives.
Staff were all amazing. Food was average. Rooms and room facilities were great. Exceptional value for money compared to other Cancun all-inclusives.
4
Paul
17 mars 2025
·
A séjourné 4 nuits
First time in Mexico... my fault but even family resorts have discos and performers, dancers, magicians etc. on a daily/hourly basis. Not many activities or advertising and enticing fun. Alcohol only 11am to 11pm. Bars should have more bartenders. Not many beach chairs, or umbrellas. They have seadoos for $100 USD for 30 mins. No available beach balls or fun beach toys, or sports/games. Property is old, but clean. Employees are great. Pools are clean. Lots of day beds. Buffet is decent. The 2 restaurants were good, and easy to reserve day before. But if young or fun, I wouldn't recommend this place. I won't go back until I'm an old man, unless they get a fun atmosphere before that! Lol
First time in Mexico... my fault but even family resorts have discos and performers, dancers, magicians etc. on a daily/hourly basis. Not many activities or advertising and enticing fun. Alcohol only 11am to 11pm. Bars should have more bartenders. Not many beach chairs, or umbrellas. They have seadoos for $100 USD for 30 mins. No available beach balls or fun beach toys, or sports/games. Property is old, but clean. Employees are great. Pools are clean. Lots of day beds. Buffet is decent. The 2 restaurants were good, and easy to reserve day before. But if young or fun, I wouldn't recommend this place. I won't go back until I'm an old man, unless they get a fun atmosphere before that! Lol
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
André
31 mai 2026
·
A séjourné 6 nuits
Une excellent personnel et bon restaurant
Une excellent personnel et bon restaurant
10
ROMAN
29 mai 2026
·
A séjourné 1 nuit
Bien
Bien
6
Loïc
27 mars 2026
·
A séjourné 3 nuits
Nous avons été très bien reçus et le personnel est très attentionné, avec sourire et sens du service ++. Cependant, notre chambre avait une très très forte odeur d’égouts qui nous a rendu malades deux nuits sur 3. Autrement, tout était parfait
Nous avons été très bien reçus et le personnel est très attentionné, avec sourire et sens du service ++. Cependant, notre chambre avait une très très forte odeur d’égouts qui nous a rendu malades deux nuits sur 3. Autrement, tout était parfait
10
LAURENT
7 mars 2026
·
A séjourné 5 nuits
Chambre spacieuse ( King swim up) décorée avec goût avec coffre fort ( simple d’utilisation !) douche et baignoire, télé câblée, donnant sur la piscine de bord de mer ( à 5 m de la terrasse de la chambre ! ) avec vue magnifique sur l’ocean ( attention la piscine n’est pas privée , simplement « adulte only »). Calme le soir et au matin. 4 super piscines. Les options de restaurations avec 4 restaurants principaux (dont 2 sur réservations avec service à table inclus dans le all inclusive) sont top avec nourriture variée et de qualité . Le service est impeccable avec un personnel multiple toujours avenant. Les balades sur la plage à l’infini sont très sympa . La baignade est surveillée avec une eau chaude…. On note l’arrivée d’algues ( réchauffement climatique …)non franchement gênantes et ramassées en permanence. Un bon resort pour les familles avec enfants. Vraiment une bonne surprise que ce All inclusive ou nous séjournerons à nouveau si nous revenons sur Cancún . ( ce séjour faisait suite à un tour du Guatemala superbe mais fatigant).
Chambre spacieuse ( King swim up) décorée avec goût avec coffre fort ( simple d’utilisation !) douche et baignoire, télé câblée, donnant sur la piscine de bord de mer ( à 5 m de la terrasse de la chambre ! ) avec vue magnifique sur l’ocean ( attention la piscine n’est pas privée , simplement « adulte only »). Calme le soir et au matin. 4 super piscines. Les options de restaurations avec 4 restaurants principaux (dont 2 sur réservations avec service à table inclus dans le all inclusive) sont top avec nourriture variée et de qualité . Le service est impeccable avec un personnel multiple toujours avenant. Les balades sur la plage à l’infini sont très sympa . La baignade est surveillée avec une eau chaude…. On note l’arrivée d’algues ( réchauffement climatique …)non franchement gênantes et ramassées en permanence. Un bon resort pour les familles avec enfants. Vraiment une bonne surprise que ce All inclusive ou nous séjournerons à nouveau si nous revenons sur Cancún . ( ce séjour faisait suite à un tour du Guatemala superbe mais fatigant).
10
Armando
2 mars 2026
·
A séjourné 4 nuits
Bien
Bien
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Considering this hotel for your Cancún trip?
Quel est le tarif habituel des chambres à l'Emporio Cancun - Buy All Inclusive Option à Cancun ?
Au cours des 60 à 90 prochains jours, le tarif des chambres à l'Emporio Cancun - Buy All Inclusive Option à Cancun se situe généralement autour de 137 $US par nuit pour deux personnes, allant de 132 $US à 158 $US.
Pourquoi l'Emporio Cancun - Buy All Inclusive Option est-il si abordable ?
L'Emporio Cancun - Buy All Inclusive Option à Cancun propose des tarifs inférieurs à la plupart des options à proximité : il est moins cher que 18 hôtels comparables sur 20, qui coûtent généralement environ 248 $US par nuit. L'emplacement de l'hôtel à Quintana Roo, près des plages de la Zone Hôtelière, et son attrait pour les familles et les couples expliquent sa bonne valeur par rapport à ses concurrents.
Quand puis-je trouver les tarifs les plus bas à l'Emporio Cancun - Buy All Inclusive Option ?
Septembre est le mois le moins cher pour séjourner à l'Emporio Cancun - Buy All Inclusive Option à Cancun, avec un prix moyen de 112 $US par nuit ; décembre est le mois le plus cher, à 236 $US. Les tarifs bas de septembre coïncident même si août est en réalité le mois le moins fréquenté, le mois le plus calme et le moins cher ne sont donc pas les mêmes.
Quel est le moment le moins fréquenté pour visiter l'Emporio Cancun - Buy All Inclusive Option ?
La demande à l'Emporio Cancun - Buy All Inclusive Option à Cancun atteint son apogée en décembre et diminue tout au long de l'été, août étant le mois le moins fréquenté pour visiter. Préférez le mois d'août pour éviter la foule et profiter d'une meilleure disponibilité.
Comment le prix par nuit à Emporio Cancun - Buy All Inclusive Option, à Cancún se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Emporio Cancun - Buy All Inclusive Option, à Cancún est de 104 $US par nuit pour 2 voyageurs, ce qui est bas pour cet hôtel : environ 30 % de moins que sa moyenne de 151 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 131 $US et 182 $US.
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-16: 104.15278632263184USD
- 2026-09-17: 104.01571126342775USD
- 2026-09-18: 104.15278632263184USD
- 2026-09-19: 104.15278632263184USD
- 2026-09-20: 104.01571126342775USD
- 2026-09-21: 104.15278632263184USD
- 2026-09-22: 104.15278632263184USD
- 2026-09-23: 103.78486458129883USD
- 2026-09-24: 104.01571126342775USD
- 2026-09-25: 104.15278632263184USD
- 2026-09-26: 104.15278632263184USD
- 2026-09-27: 104.01571126342775USD
- 2026-09-28: 104.15278632263184USD
- 2026-09-29: 104.15278632263184USD
- 2026-09-30: 104.15278632263184USD
- 2026-10-01: 119.03582744506836USD
- 2026-10-02: 119.03582744506836USD
- 2026-10-03: 119.03582744506836USD
- 2026-10-04: 119.03582744506836USD
- 2026-10-05: 119.03582744506836USD
- 2026-10-06: 119.03582744506836USD
- 2026-10-07: 143.64647375976563USD
- 2026-10-08: 143.84566081848146USD
- 2026-10-09: 143.84566081848146USD
- 2026-10-10: 119.03582744506836USD
- 2026-10-11: 119.03582744506836USD
- 2026-10-12: 119.03582744506836USD
- 2026-10-13: 119.03582744506836USD
- 2026-10-14: 119.03582744506836USD
- 2026-10-15: 119.03582744506836USD
- 2026-10-16: 119.03582744506836USD
- 2026-10-17: 119.03582744506836USD
- 2026-10-18: 119.03582744506836USD
- 2026-10-19: 119.03582744506836USD
- 2026-10-20: 119.24596721130372USD
- 2026-10-21: 172.61335828247073USD
- 2026-10-22: 172.61335828247073USD
- 2026-10-23: 172.61335828247073USD
- 2026-10-24: 160.55482971923828USD
- 2026-10-25: 192.45980427856446USD
- 2026-10-26: 172.82158219970705USD
- 2026-10-27: 124.9762103302002USD
- 2026-10-28: 124.9762103302002USD
- 2026-10-29: 124.9762103302002USD
- 2026-10-30: 124.9762103302002USD
- 2026-10-31: 124.9762103302002USD
- 2026-11-01: 124.9762103302002USD
- 2026-11-02: 125.19981352844239USD
- 2026-11-03: 131.92210775390626USD
- 2026-11-04: 131.92210775390626USD
- 2026-11-05: 131.92210775390626USD
- 2026-11-06: 131.92210775390626USD
- 2026-11-07: 131.92210775390626USD
- 2026-11-08: 131.92210775390626USD
- 2026-11-09: 129.95386597106935USD
- 2026-11-10: 129.95386597106935USD
- 2026-11-11: 124.9762103302002USD
- 2026-11-12: 125.12135994934083USD
- 2026-11-13: 129.94673621337893USD
- 2026-11-14: 129.94673621337893USD
- 2026-11-15: 129.94673621337893USD
- 2026-11-16: 129.94673621337893USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et des barrières de fenêtre
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Piscine accessible de 08 h 00 à 20 h 00.
- Le prix total affiché pour les séjours du 31 décembre inclut le tarif spécial du repas obligatoire du réveillon du Jour de l'An.
- L’hébergement est gratuit pour les enfants qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Le petit déjeuner buffet coûte environ 545 MXN par adulte et environ 370 MXN par enfant.
- Supplément en cas de départ tardif : 1800 MXN (sous réserve de disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Baby-sitting/Services pour enfants
Service en chambre
Organisation d'excursions
Activités
Piscine
Plage privée
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Karaoké
Billard
Aire de jeux
Piscine pour enfants
Piscine extérieure
Musique live
Bicycle Tour Information
Pool (Infinity)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Parking
Parking
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit
Services
Organisation d'excursions
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Massage
Spa et centre de bien-être
Club pour enfants
Bar de la piscine
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli