Hyatt Ziva Cancun All-Inclusive
486 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
486 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Hyatt Ziva Cancun All-Inclusive, les prix par nuit s'élèvent en moyenne à 486 $US pendant le mois le moins cher (septembre) et à 801 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 720 $US |
| février | 772 $US |
| mars | 778 $US |
| avril | 748 $US |
| mai | 575 $US |
| juin | 547 $US |
| juillet | 613 $US |
| août | 613 $US |
| septembre | 486 $US |
| octobre | 500 $US |
| novembre | 613 $US |
| décembre | 801 $US |
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sept. · 486 $US
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Le plus cher : décembre (env. 801 $US)
Le moins cher : septembre (env. 486 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs q...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 3 piscines extérieures, un court de tennis extérieur et un hammam. Cet hébergement propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément). Une navette payante vous conduit dans les principales destinations aux alentours de l'hébergement.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Vous découvrirez de nombreuses spécialités Cuisine asiatique proposée par Moongate, l'un des 8 restaurants de cet hébergement tout inclus ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 8 bars/lounges de l'hébergement.
Chambres
Les 547 chambres de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar et une machine à espresso. Les chambres sont dotées d'un balcon. Une télévision LED est à votre disposition et vous invite au divertissement. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette gratuits.
Emplacement
En choisissant Hyatt Ziva Cancun All Inclusive, vous profiterez d'un séjour à Cancún (Zona Hotelera), à seulement quelques pas de sites à ne pas manquer comme Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc et Plage de la Gaviota Azul. Cet hébergement au bord de la plage se trouve à 0,6 km de Cancún Center (centre de congrès) et à 0,7 km de Plage Forum.
À proximité
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc(0.1 miles)
Plage de la Gaviota Azul(0.1 miles)
Cancún Center (centre de congrès)(0.4 miles)
Terminal de Ferry UltraMar(0.4 miles)
Centre commercial Forum By The Sea(0.4 miles)
Plage Forum(0.4 miles)
Centre commercial Plaza Caracol(0.4 miles)
Plage de Caracol(0.5 miles)
Lagune Nichupté(0.5 miles)
Plage de Chac Mool Beach(0.8 miles)
Playa Ancha(0.9 miles)
Cancún Golf Club at Pok Ta Pok(1.6 miles)
Plage Tortuga(2.1 miles)
La Isla (centre commercial)(2.4 miles)
El Sol de Cancun(2.4 miles)
Aéroport international de Cancún (CUN)(14.8 miles)
Aéroport international de Tulum (TQO)(110.1 miles)
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier
Emplacement
Blvd. Kukulcan, Manzana 51 Lote 7, Punta Cancún, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexique
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc (0.1 miles)
Plage de la Gaviota Azul (0.1 miles)
Cancún Center (centre de congrès) (0.4 miles)
Terminal de Ferry UltraMar (0.4 miles)
Centre commercial Forum By The Sea (0.4 miles)
Plage Forum (0.4 miles)
Options de chambre
8
Suite, 1 très grand lit, accès piscine, en front de mer (Turquoize Sky Swim Up Ocean Front)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
695 ft²
BalconClimatisationSalle de bain privéeCafetière
6
Chambre Double Club, en front de mer
Détails de la chambre
2 Lits Doubles
Couchages 4
463 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Canapé-lit
5
Suite, 1 très grand lit et 1 canapé-lit (Dolphin view master)
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
598 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Canapé-lit
5
Suite (Dolphin view Master Double)
Détails de la chambre
2 Lits Doubles
Couchages 4
598 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Canapé-lit
6
Chambre Double, en front de mer
Détails de la chambre
2 Lits Doubles
Couchages 4
483 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Canapé-lit
7
Suite Club, en front de mer (Corner Suite)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
1087 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Canapé-lit
7
Chambre Double, vue établissement
Détails de la chambre
2 Lits Doubles
Couchages 4
483 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Canapé-lit
5
Chambre Double, accès piscine (Swim Up)
Détails de la chambre
2 Lits Doubles
Couchages 4
483 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Canapé-lit
8
Chambre, 1 très grand lit et 1 canapé-lit, en front de mer
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
483 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Canapé-lit
5
Suite, 1 très grand lit (Turquoize Sky Ocean Front Master)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
695 ft²
BalconClimatisationSalle de bain privéeCafetière
5
Chambre Club, 1 très grand lit, en front de mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
463 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Canapé-lit
5
Turquoize Ocean Front Master Double
Détails de la chambre
2 Lits Doubles
Couchages 4
694 ft²
BalconClimatisationSalle de bain privéeCafetière
7
Chambre Double, vue océan
Détails de la chambre
2 Lits Doubles
Couchages 4
483 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Canapé-lit
3
Turquoize Sky Swim Up Ocean Front Master Double
Détails de la chambre
Couchages 2
700 ft²
6
Chambre, 1 très grand lit et 1 canapé-lit, vue établissement
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
483 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Canapé-lit
7
Chambre, 1 très grand lit et 1 canapé-lit, vue océan
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
483 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Canapé-lit
5
Suite, 1 très grand lit et 1 canapé-lit, en front de mer (Pyramid Suite)
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
1316 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Salle de bain privée
5
Suite, 2 lits doubles, en front de mer (Turquoize Sky Ocean Front Master)
Détails de la chambre
2 Lits Doubles
Couchages 4
694 ft²
BalconClimatisationSalle de bain privéeCafetière
5
Suite, 1 très grand lit, en front de mer (Turquoize Ocean Front Master)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
694 ft²
BalconClimatisationSalle de bain privéeCafetière
5
Chambre, 1 très grand lit et 1 canapé-lit, accès piscine (Swim Up)
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
483 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Canapé-lit
Avis des voyageurs
9
Superbe
Basé sur 1 885 avis vérifiés
Qui séjourne ici ?
Affaires
3%
Couples
42%
Familles
42%
Groupes
11%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Hyatt Ziva Cancun All-Inclusive, les voyageurs apprécient régulièrement l'emplacement exceptionnel sur deux plages et le personnel chaleureux et attentionné, tout en notant une qualité de la restauration variable et quelques tentatives de vente additionnelles, ainsi que des travaux ou rénovations occasionnels et de légers désagréments d'entretien dans un complexe hôtelier par ailleurs impeccable.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Hyatt Ziva Cancun All-Inclusive, les voyageurs apprécient régulièrement l'emplacement exceptionnel sur deux plages et le personnel chaleureux et attentionné, tout en notant une qualité de la restauration variable et quelques tentatives de vente additionnelles, ainsi que des travaux ou rénovations occasionnels et de légers désagréments d'entretien dans un complexe hôtelier par ailleurs impeccable.
La propreté et le service de femme de chambre sont fréquemment soulignés, de nombreux clients décrivant les chambres et les espaces communs comme étant impeccables. Les chambres sont confortables avec une vue magnifique sur l'océan et des options réservées aux adultes comme Turquoize, bien que certaines soient jugées désuètes, signalent des problèmes de bruit ou de climatisation, ou rencontrent des délais à l'enregistrement. Les installations comprennent plusieurs piscines, un club pour enfants, des animations nocturnes et un spa, mais les transats et zones d'ombre peuvent être limités et certains extras comme les cabanas sont payants. Dans l'ensemble, attendez-vous à un séjour magnifique et riche en activités qui convient aux familles et aux couples.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines, deux plages, un club pour enfants, des animations nocturnes et un spa sont salués ; des cours de fitness sont également mentionnés. Les cabanas et certains extras sont payants, les transats/zones d'ombre peuvent être rares et des travaux ou problèmes de température de l'eau occasionnels sont signalés.
Avis de voyageur à ce sujet
8
Bita
17 oct. 2025
·
A séjourné 4 nuits
The property was very clean, though the rooms are a bit old. We had a small leak from the AC after it rained, but everything else was spotless. There are Pilates and yoga classes with really great instructors. The Kids Club was the highlight of my kids’ trip — they had nonstop activities and the friendliest staff! Marina was absolutely awesome and so kind to my kids. They made keychains and bracelets, had a tent party, movie time, and fun water activities. Frida was so funny, and Paola was caring and playful — truly amazing with the kids. There were lots of water activities — we went snorkeling, which was an incredible experience. Swimming with the dolphins and just watching them was beautiful. The resort has many pools and two sides. What I didn’t like was that the main tall building is adults-only, while the 5-floor building is for families with kids. The restaurants close for a few hours in the middle of the day, but you can go to Chevy’s or order room service during that time. There also aren’t many food options near the beach — just a few hours of grilled burgers service. Here’s your edited version with smoother flow and grammar, while keeping your personal tone: ⸻ The Steakhouse took an hour and a half to serve our food, and my kids were so hungry. Unfortunately, the sea bass wasn’t cooked properly. However, Lorenzo Italian Restaurant was excellent, and the coffee shop and cake store were awesome too. Room service was great as well. Overall, we had a wonderful ti
The property was very clean, though the rooms are a bit old. We had a small leak from the AC after it rained, but everything else was spotless. There are Pilates and yoga classes with really great instructors. The Kids Club was the highlight of my kids’ trip — they had nonstop activities and the friendliest staff! Marina was absolutely awesome and so kind to my kids. They made keychains and bracelets, had a tent party, movie time, and fun water activities. Frida was so funny, and Paola was caring and playful — truly amazing with the kids. There were lots of water activities — we went snorkeling, which was an incredible experience. Swimming with the dolphins and just watching them was beautiful. The resort has many pools and two sides. What I didn’t like was that the main tall building is adults-only, while the 5-floor building is for families with kids. The restaurants close for a few hours in the middle of the day, but you can go to Chevy’s or order room service during that time. There also aren’t many food options near the beach — just a few hours of grilled burgers service. Here’s your edited version with smoother flow and grammar, while keeping your personal tone: ⸻ The Steakhouse took an hour and a half to serve our food, and my kids were so hungry. Unfortunately, the sea bass wasn’t cooked properly. However, Lorenzo Italian Restaurant was excellent, and the coffee shop and cake store were awesome too. Room service was great as well. Overall, we had a wonderful ti
8
Scott
2 déc. 2024
·
A séjourné 4 nuits
The pools were not heated at all. The ocean is much warmer. So if you have small kids I’d recommend the beach side
The pools were not heated at all. The ocean is much warmer. So if you have small kids I’d recommend the beach side
10
Yukichi
13 sept. 2025
·
A séjourné 7 nuits
Came many times to Cancun but stayed at other hotels. Guarantee to say that Hyatt Ziva is the best resort for family in Hotel Zone. Nice and friendly staffs, always smile greeting with guests. All the restaurants offer great options and tasty food, also each restaurant has their own special drink menu. Beach is right in front and back of the hotel. No big waves there, so can see some fishes swim around.
Came many times to Cancun but stayed at other hotels. Guarantee to say that Hyatt Ziva is the best resort for family in Hotel Zone. Nice and friendly staffs, always smile greeting with guests. All the restaurants offer great options and tasty food, also each restaurant has their own special drink menu. Beach is right in front and back of the hotel. No big waves there, so can see some fishes swim around.
8
Chad
11 janv. 2025
·
A séjourné 5 nuits
The pools are NOT heated enough to swim in. Some of the buildings had large peeling paint and needed to be painted. The bathroom mirrors needed to be replaced. The edges were not discolored.
The pools are NOT heated enough to swim in. Some of the buildings had large peeling paint and needed to be painted. The bathroom mirrors needed to be replaced. The edges were not discolored.
10
Monica
11 août 2025
·
A séjourné 4 nuits
This was our 4th time staying here and had a fantastic time as always! We were during my son's birthday and the small details that they provided during the trip made it extra special. The last two days we rented a cabana and Alexis was our server and did an amazing job. All the ladies in the Kidz Club also were extremely friendly and did a wonderful job with keeping all the kids engaged. This resort really thinks of everything!
This was our 4th time staying here and had a fantastic time as always! We were during my son's birthday and the small details that they provided during the trip made it extra special. The last two days we rented a cabana and Alexis was our server and did an amazing job. All the ladies in the Kidz Club also were extremely friendly and did a wonderful job with keeping all the kids engaged. This resort really thinks of everything!
8
min
9 avr. 2025
·
A séjourné 3 nuits
I rented a cabana for $169, but I was very disappointed with the experience. Before purchasing, I highly recommend checking the official website for the price list and details of what’s included. Don’t just buy whatever the staff tries to sell you without verifying. According to the website, the cabana rental should include premium bottled water and champagne, but we didn’t receive either of those. If I’m paying $169, I expect to receive everything that’s promised. It felt like they just charged us without giving the full experience. Double check before you pay!
I rented a cabana for $169, but I was very disappointed with the experience. Before purchasing, I highly recommend checking the official website for the price list and details of what’s included. Don’t just buy whatever the staff tries to sell you without verifying. According to the website, the cabana rental should include premium bottled water and champagne, but we didn’t receive either of those. If I’m paying $169, I expect to receive everything that’s promised. It felt like they just charged us without giving the full experience. Double check before you pay!
6
indravaden
20 nov. 2025
·
A séjourné 3 nuits
Renovations on 4 th floor very disturbing!!
Renovations on 4 th floor very disturbing!!
10
GABRIELA
17 mai 2025
·
A séjourné 5 nuits
Excelente hotel e instalaciones de primera, diferentes opciones de restaurantes. La única observación que tengo es respecto a la falta de camastros en las albercas, me parece que no son suficientes para la cantidad de huéspedes. La atención del personal de 10, excepto en la zona de albercas
Excelente hotel e instalaciones de primera, diferentes opciones de restaurantes. La única observación que tengo es respecto a la falta de camastros en las albercas, me parece que no son suficientes para la cantidad de huéspedes. La atención del personal de 10, excepto en la zona de albercas
10
Candyce
17 mai 2025
·
A séjourné 3 nuits
The resort was gorgeous and well kept, staff was very nice and ready to serve you! Amenities were great, pools are nice and well kept. The spa and staff were excellent!
The resort was gorgeous and well kept, staff was very nice and ready to serve you! Amenities were great, pools are nice and well kept. The spa and staff were excellent!
10
Malka
2 févr. 2026
·
A séjourné 3 nuits
The room was spotless and service was impeccable. The pools were immaculate and absolutely stunning. Anything we asked for was immediately provided! Staff were friendly, polite, and always available.
The room was spotless and service was impeccable. The pools were immaculate and absolutely stunning. Anything we asked for was immediately provided! Staff were friendly, polite, and always available.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les clients qualifient régulièrement le complexe hôtelier et les chambres de très propres, avec un service de femme de chambre fréquent et des jardins bien entretenus. Quelques-uns notent des oublis isolés ou des odeurs/fuites liées à l'entretien.
Avis de voyageur à ce sujet
4
Omar
6 oct. 2025
·
A séjourné 1 nuit
Ocean view was nice, however we waited 2.5 hours to check in and were told our room would be ready in 30 minutes due to it being cleaned. Upon arriving in our room we noticed certain areas hadn’t been cleaned. There was the previous guest long black hair on shower glass door and shower wall.
Ocean view was nice, however we waited 2.5 hours to check in and were told our room would be ready in 30 minutes due to it being cleaned. Upon arriving in our room we noticed certain areas hadn’t been cleaned. There was the previous guest long black hair on shower glass door and shower wall.
8
Bita
17 oct. 2025
·
A séjourné 4 nuits
The property was very clean, though the rooms are a bit old. We had a small leak from the AC after it rained, but everything else was spotless. There are Pilates and yoga classes with really great instructors. The Kids Club was the highlight of my kids’ trip — they had nonstop activities and the friendliest staff! Marina was absolutely awesome and so kind to my kids. They made keychains and bracelets, had a tent party, movie time, and fun water activities. Frida was so funny, and Paola was caring and playful — truly amazing with the kids. There were lots of water activities — we went snorkeling, which was an incredible experience. Swimming with the dolphins and just watching them was beautiful. The resort has many pools and two sides. What I didn’t like was that the main tall building is adults-only, while the 5-floor building is for families with kids. The restaurants close for a few hours in the middle of the day, but you can go to Chevy’s or order room service during that time. There also aren’t many food options near the beach — just a few hours of grilled burgers service. Here’s your edited version with smoother flow and grammar, while keeping your personal tone: ⸻ The Steakhouse took an hour and a half to serve our food, and my kids were so hungry. Unfortunately, the sea bass wasn’t cooked properly. However, Lorenzo Italian Restaurant was excellent, and the coffee shop and cake store were awesome too. Room service was great as well. Overall, we had a wonderful ti
The property was very clean, though the rooms are a bit old. We had a small leak from the AC after it rained, but everything else was spotless. There are Pilates and yoga classes with really great instructors. The Kids Club was the highlight of my kids’ trip — they had nonstop activities and the friendliest staff! Marina was absolutely awesome and so kind to my kids. They made keychains and bracelets, had a tent party, movie time, and fun water activities. Frida was so funny, and Paola was caring and playful — truly amazing with the kids. There were lots of water activities — we went snorkeling, which was an incredible experience. Swimming with the dolphins and just watching them was beautiful. The resort has many pools and two sides. What I didn’t like was that the main tall building is adults-only, while the 5-floor building is for families with kids. The restaurants close for a few hours in the middle of the day, but you can go to Chevy’s or order room service during that time. There also aren’t many food options near the beach — just a few hours of grilled burgers service. Here’s your edited version with smoother flow and grammar, while keeping your personal tone: ⸻ The Steakhouse took an hour and a half to serve our food, and my kids were so hungry. Unfortunately, the sea bass wasn’t cooked properly. However, Lorenzo Italian Restaurant was excellent, and the coffee shop and cake store were awesome too. Room service was great as well. Overall, we had a wonderful ti
6
Christine
23 août 2025
·
A séjourné 4 nuits
Not super clean….room wasn’t ready until 3:45 and when we arrived, there weee o
Not super clean….room wasn’t ready until 3:45 and when we arrived, there weee o
10
Franca
15 oct. 2025
·
A séjourné 4 nuits
Clean room, friendly staff, excellent service, AC in room excellent, room service 24hrs and convenient when traveling with kids. Medical staff on site and quick to respond. Plan to return to this resort!
Clean room, friendly staff, excellent service, AC in room excellent, room service 24hrs and convenient when traveling with kids. Medical staff on site and quick to respond. Plan to return to this resort!
10
Jessica
24 janv. 2026
·
A séjourné 4 nuits
Every staff member was kind and courteous, and went above and beyond. Rooms were exceptionally clean service twice daily never had to wait for anything. Wonderful day very clean. Food was great. Felt very safe.
Every staff member was kind and courteous, and went above and beyond. Rooms were exceptionally clean service twice daily never had to wait for anything. Wonderful day very clean. Food was great. Felt very safe.
10
Hermine
23 juin 2025
·
A séjourné 5 nuits
The hotel is exceptionally clean throughout, with pristine common areas and well-maintained guest rooms. The staff members are incredibly friendly and attentive, always ready to assist with a smile. Additionally, the view from the hotel is breathtaking, offering a stunning panorama of the surrounding landscape that enhances the overall experience.
The hotel is exceptionally clean throughout, with pristine common areas and well-maintained guest rooms. The staff members are incredibly friendly and attentive, always ready to assist with a smile. Additionally, the view from the hotel is breathtaking, offering a stunning panorama of the surrounding landscape that enhances the overall experience.
10
Bruce
24 juil. 2025
·
A séjourné 5 nuits
Extremely clean and well kept property, beautiful location and the friendliest staff. Planning on staying at this property again.
Extremely clean and well kept property, beautiful location and the friendliest staff. Planning on staying at this property again.
10
Amy
28 nov. 2025
·
A séjourné 5 nuits
The room was indeed spotless, and the staff incredibly helpful, friendly and pleasant. My five days with my family on the property were perfect!
The room was indeed spotless, and the staff incredibly helpful, friendly and pleasant. My five days with my family on the property were perfect!
10
MARLISA
2 nov. 2025
·
A séjourné 4 nuits
Clean room, accommodating staff, clean resort.
Clean room, accommodating staff, clean resort.
10
Malka
2 févr. 2026
·
A séjourné 3 nuits
The room was spotless and service was impeccable. The pools were immaculate and absolutely stunning. Anything we asked for was immediately provided! Staff were friendly, polite, and always available.
The room was spotless and service was impeccable. The pools were immaculate and absolutely stunning. Anything we asked for was immediately provided! Staff were friendly, polite, and always available.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement confortables avec une vue magnifique sur l'océan et des options comme Turquoize et des suites avec accès direct à la piscine. Certaines sont jugées désuètes, signalent des problèmes de bruit ou de climatisation/odeurs, ou rencontrent des problèmes d'entretien et des retards à l'enregistrement.
Avis de voyageur à ce sujet
10
Jaymi
7 déc. 2025
·
A séjourné 4 nuits
Beautiful view from the hotel room. Witnessed a wedding as well. Was very impressed.
Beautiful view from the hotel room. Witnessed a wedding as well. Was very impressed.
6
ling yi
5 mai 2025
·
A séjourné 5 nuits
Resort rooms are old and need better maintenance
Resort rooms are old and need better maintenance
8
Francisco
16 janv. 2026
·
A séjourné 7 nuits
O quarto é amplo e confortável. Tivermos alguns detalhes de manutanção ma chegada, mmas trocaram o noss quarto e ficou tudo bem. A equipe é muito atenciosa, destaco o atendimento da Anna ( Butler) que não poupou esforços para tornar nossa estadia super agradável. A praia é maravilhosa e excelente para o banho. Achei a alimentação razoável. Apesar de all inclusive, o que era premium não estava incluso e precisava ser pago à parte. Comprei pensando que era uma propriedade somente para adultos,( pois assim tinha sido anunciado) mas apenas um dos edificios do complexo , o bloco Turquoise onde estava meu quarto é que era só para adultos. Se trata de um hotel resort para famílias cheio de crianças correndo e gritando felizes,
O quarto é amplo e confortável. Tivermos alguns detalhes de manutanção ma chegada, mmas trocaram o noss quarto e ficou tudo bem. A equipe é muito atenciosa, destaco o atendimento da Anna ( Butler) que não poupou esforços para tornar nossa estadia super agradável. A praia é maravilhosa e excelente para o banho. Achei a alimentação razoável. Apesar de all inclusive, o que era premium não estava incluso e precisava ser pago à parte. Comprei pensando que era uma propriedade somente para adultos,( pois assim tinha sido anunciado) mas apenas um dos edificios do complexo , o bloco Turquoise onde estava meu quarto é que era só para adultos. Se trata de um hotel resort para famílias cheio de crianças correndo e gritando felizes,
8
Michael
4 mai 2025
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A séjourné 3 nuits
I loved the amenities, and service. The staff was always helpful and nice. While the room was always clean, there was an awful smell coming from the bathroom vent. Like sewage, so bad we just kept the bathroom door closed. Management came out , but there's nothing much that could be done.
I loved the amenities, and service. The staff was always helpful and nice. While the room was always clean, there was an awful smell coming from the bathroom vent. Like sewage, so bad we just kept the bathroom door closed. Management came out , but there's nothing much that could be done.
10
Azaan
10 janv. 2026
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A séjourné 4 nuits
Room was comfortable, great ocean view, friendly and attentive staff, and the culinary concierge made our trip extra special with focused attention on our dietary restrictions. Beaches and pools were fun, there was a special pool and play area for the kids which was very useful for our family, and the food was very nice. Good variety of options for planing out meals within the resort.
Room was comfortable, great ocean view, friendly and attentive staff, and the culinary concierge made our trip extra special with focused attention on our dietary restrictions. Beaches and pools were fun, there was a special pool and play area for the kids which was very useful for our family, and the food was very nice. Good variety of options for planing out meals within the resort.
8
Zachary Tyler
23 avr. 2025
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A séjourné 4 nuits
Best staff and customer service. Beach was phenomenal. Food was hit or miss at times and the rooms aren’t sound proofed at all.
Best staff and customer service. Beach was phenomenal. Food was hit or miss at times and the rooms aren’t sound proofed at all.
10
Dorathy
5 mars 2025
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A séjourné 3 nuits
We stayed in a swim-up room and loved overlooking the ocean. The hotel's own beach is quite narrow, but it also connects to a large, wide public beach with a calm shallow lagoon. Between that and the two pools there are plenty of spaces to splash and sunbathe. To-go coffees at the coffee shop were friendly and efficient. Restaurants were better than your average all inclusive, and I really liked that there were extra themed snack carts that came out at different times of the day (churro, margarita, crepe). Cocktails were good. The self brewed beer was not good. In some resorts, the swim-up rooms have wait staff come by for drink orders, but they don't do that at this one.
We stayed in a swim-up room and loved overlooking the ocean. The hotel's own beach is quite narrow, but it also connects to a large, wide public beach with a calm shallow lagoon. Between that and the two pools there are plenty of spaces to splash and sunbathe. To-go coffees at the coffee shop were friendly and efficient. Restaurants were better than your average all inclusive, and I really liked that there were extra themed snack carts that came out at different times of the day (churro, margarita, crepe). Cocktails were good. The self brewed beer was not good. In some resorts, the swim-up rooms have wait staff come by for drink orders, but they don't do that at this one.
10
Scott
2 oct. 2025
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A séjourné 6 nuits
We just returned from a romantic getaway at Hyatt Ziva Cancun, and it was truly unforgettable. From the moment we arrived, Martin welcomed us with such kindness and efficiency at check-in, setting the tone for the entire trip. The resort itself is absolutely breathtaking. The pools are sparkling and beautifully laid out, and our swim-up room in the adults-only tower was perfect for a romantic escape. We loved being able to step right out into the pool and enjoy peaceful moments together with stunning ocean views. The beach is picture-perfect, with soft sand and turquoise water that felt like paradise. What really made our stay so special were the people. Omer, our butler, went above and beyond to make sure every detail of our stay was perfect—his thoughtful touches made it feel so personal. Hervik, who looked after us at the pool cabana, was outstanding—always attentive and ensuring we had everything we needed to relax and enjoy each other’s company. Uriel, poolside, and the bartender kept the atmosphere lively and fun while still making us feel cared for. We also appreciated the managers, who were visible, approachable, and clearly committed to creating an excellent guest experience. The restaurants were fantastic as well—every meal was delicious, with so many choices to fit our moods, whether we wanted a romantic dinner or a casual bite. Hyatt Ziva Cancun is not only a beautiful resort but also one of the most welcoming places we’ve ever visited. It was the perfect roma
We just returned from a romantic getaway at Hyatt Ziva Cancun, and it was truly unforgettable. From the moment we arrived, Martin welcomed us with such kindness and efficiency at check-in, setting the tone for the entire trip. The resort itself is absolutely breathtaking. The pools are sparkling and beautifully laid out, and our swim-up room in the adults-only tower was perfect for a romantic escape. We loved being able to step right out into the pool and enjoy peaceful moments together with stunning ocean views. The beach is picture-perfect, with soft sand and turquoise water that felt like paradise. What really made our stay so special were the people. Omer, our butler, went above and beyond to make sure every detail of our stay was perfect—his thoughtful touches made it feel so personal. Hervik, who looked after us at the pool cabana, was outstanding—always attentive and ensuring we had everything we needed to relax and enjoy each other’s company. Uriel, poolside, and the bartender kept the atmosphere lively and fun while still making us feel cared for. We also appreciated the managers, who were visible, approachable, and clearly committed to creating an excellent guest experience. The restaurants were fantastic as well—every meal was delicious, with so many choices to fit our moods, whether we wanted a romantic dinner or a casual bite. Hyatt Ziva Cancun is not only a beautiful resort but also one of the most welcoming places we’ve ever visited. It was the perfect roma
8
Syd
8 déc. 2024
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A séjourné 4 nuits
We requested a quiet room, but we were given a room on the 2nd floor above their dolphins pool and next door to a family with two little children who cried and made noise and cried all night long even though we were assured that they we’re giving us a quiet room. It seems their comprehension of English is not very good. That was the biggest problem we encountered in this resort.
We requested a quiet room, but we were given a room on the 2nd floor above their dolphins pool and next door to a family with two little children who cried and made noise and cried all night long even though we were assured that they we’re giving us a quiet room. It seems their comprehension of English is not very good. That was the biggest problem we encountered in this resort.
6
Mark Lambert
15 oct. 2024
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A séjourné 4 nuits
Hyatt Ziva was very nice nothing spectacular, however the beds where horribly uncomfortable ( hard mattress) .. We will not return to the Hyatt ziva Cancun
Hyatt Ziva was very nice nothing spectacular, however the beds where horribly uncomfortable ( hard mattress) .. We will not return to the Hyatt ziva Cancun
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement décrit comme aimable, attentionné et allant au-delà des attentes, avec des équipes de conciergerie et de majordome serviables. Les inconvénients récurrents incluent les approches de vente de temps partiel/montée en gamme, un service parfois lent au bord de la piscine/sur la plage et certains problèmes à l'enregistrement.
Avis de voyageur à ce sujet
10
Jessica
10 févr. 2025
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A séjourné 2 nuits
The staff was incredible. The service was incredible. They don’t know the word “no” whatever you ask for and whatever you need is instantly taken care of. The front desk manager, Braulio p was so accommodating and really took care of us. He was so accommodating. The cabana/pool/beach manager made our whole trip. Eduardo maybe his name was. The food was excellent too. But the staff and service made us fall in love with the place.
The staff was incredible. The service was incredible. They don’t know the word “no” whatever you ask for and whatever you need is instantly taken care of. The front desk manager, Braulio p was so accommodating and really took care of us. He was so accommodating. The cabana/pool/beach manager made our whole trip. Eduardo maybe his name was. The food was excellent too. But the staff and service made us fall in love with the place.
10
david
29 nov. 2025
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A séjourné 3 nuits
Fantastic property, excellent service. Great restaurants and food choices. The staff was over the top attentive and friendly. The arrival however was confusing as the first person we met acted like he was with the hotel. Come to find out his job was to sell us on timeshare.he was hard to shake
Fantastic property, excellent service. Great restaurants and food choices. The staff was over the top attentive and friendly. The arrival however was confusing as the first person we met acted like he was with the hotel. Come to find out his job was to sell us on timeshare.he was hard to shake
10
Karen
28 oct. 2025
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A séjourné 2 nuits
The beach is beautiful but there wasn't not enough staff by beach or the pool. Loved the oacean view. I had asked to get move to a higher floor because the view from the first floor was minimal. I did asked to get upgrade because that's what it said to do on the Expidia app. They said they didn't show that. I showed them where it said it but still they said I would have to pay extra. I brought a friend with me because I been there before and I like it. They were suppose to call her about her room when it was ready around 3:30 and they didn't so I called them and they said it's been ready but no one called.
The beach is beautiful but there wasn't not enough staff by beach or the pool. Loved the oacean view. I had asked to get move to a higher floor because the view from the first floor was minimal. I did asked to get upgrade because that's what it said to do on the Expidia app. They said they didn't show that. I showed them where it said it but still they said I would have to pay extra. I brought a friend with me because I been there before and I like it. They were suppose to call her about her room when it was ready around 3:30 and they didn't so I called them and they said it's been ready but no one called.
10
Jeffrey
26 oct. 2025
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A séjourné 4 nuits
Friendly workers treat you like part of the family. They remember you when you return and it is Great!! It is truly Paradise!!
Friendly workers treat you like part of the family. They remember you when you return and it is Great!! It is truly Paradise!!
8
Aliahmed
6 août 2025
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A séjourné 4 nuits
Bar Service was a little slow. Drink service around the pool was rare at best. There was a lack of staff quantity. The asain restaurant had very slow service. they bought out the main entree and then starters. At check in they dropped the ball and didnt hand me off to anyone after i checked in at the front counter. i just waited and went to the room and my tags didnt work then i had to come back to the front counter and they fixed my tags and then they got someone to bring my bags to thre room. Cabo Hyatt Ziva was very high end experience compared to this one.
Bar Service was a little slow. Drink service around the pool was rare at best. There was a lack of staff quantity. The asain restaurant had very slow service. they bought out the main entree and then starters. At check in they dropped the ball and didnt hand me off to anyone after i checked in at the front counter. i just waited and went to the room and my tags didnt work then i had to come back to the front counter and they fixed my tags and then they got someone to bring my bags to thre room. Cabo Hyatt Ziva was very high end experience compared to this one.
2
Mikhal
28 juin 2025
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A séjourné 2 nuits
Check in staff was unkind, mean, uncommunicative and unhelpful. They also uncharged me for my son when I clearly entered his age when I reserved the room. Didn’t even allow me to speak to a manager about it. Not ok! Such a bad check in experience. Not to mention gives a bad rap for Expedia and doesn’t make me trust my reservation through them!
Check in staff was unkind, mean, uncommunicative and unhelpful. They also uncharged me for my son when I clearly entered his age when I reserved the room. Didn’t even allow me to speak to a manager about it. Not ok! Such a bad check in experience. Not to mention gives a bad rap for Expedia and doesn’t make me trust my reservation through them!
10
Marni
12 févr. 2026
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A séjourné 4 nuits
The staff, the food, the amenities- this was really beyond expectations! We will be back.
The staff, the food, the amenities- this was really beyond expectations! We will be back.
10
Stephanie
26 oct. 2025
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A séjourné 5 nuits
Exceptional Service and Unforgettable Stay at Hyatt Ziva Cancun 🌴✨ From the moment we arrived at Hyatt Ziva Cancun, we were amazed by the outstanding service and attention to detail. Every staff member went above and beyond to make our stay special, always greeting us with warm smiles. Our room was spotless and comfortable. Dining at the resort was an absolute highlight — every restaurant delivered delicious food and exceptional service. A special thank-you to Alfonso, Elli, Hugo, Ricardo, and Rafael from Habaneros — we ate there every day because of their amazing hospitality and wonderful personalities. Efrain and Ailin from Moongate, thank you for a dining experience full of fun and laughter. And Alfredo and Viviana from La Bastille, your service and warmth made our evening unforgettable. We also want to thank Nayeli from concierge for helping our family plan a great trip to Isla Mujeres and for going the extra mile to help us find our missing hat — and Juan from security, thank you for making sure it got back to us! You all made us feel truly valued and at home. We’ve stayed at many resorts, but Hyatt Ziva Cancun stands out for its warm, attentive staff and world-class service. We can’t wait to return and highly recommend it to anyone seeking a luxurious getaway with a personal touch. 🌺
Exceptional Service and Unforgettable Stay at Hyatt Ziva Cancun 🌴✨ From the moment we arrived at Hyatt Ziva Cancun, we were amazed by the outstanding service and attention to detail. Every staff member went above and beyond to make our stay special, always greeting us with warm smiles. Our room was spotless and comfortable. Dining at the resort was an absolute highlight — every restaurant delivered delicious food and exceptional service. A special thank-you to Alfonso, Elli, Hugo, Ricardo, and Rafael from Habaneros — we ate there every day because of their amazing hospitality and wonderful personalities. Efrain and Ailin from Moongate, thank you for a dining experience full of fun and laughter. And Alfredo and Viviana from La Bastille, your service and warmth made our evening unforgettable. We also want to thank Nayeli from concierge for helping our family plan a great trip to Isla Mujeres and for going the extra mile to help us find our missing hat — and Juan from security, thank you for making sure it got back to us! You all made us feel truly valued and at home. We’ve stayed at many resorts, but Hyatt Ziva Cancun stands out for its warm, attentive staff and world-class service. We can’t wait to return and highly recommend it to anyone seeking a luxurious getaway with a personal touch. 🌺
10
faraz
7 août 2025
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A séjourné 6 nuits
Heidi in Concierge is the best. She was super responsive. The service is excellent overall.
Heidi in Concierge is the best. She was super responsive. The service is excellent overall.
10
Alexa
9 août 2025
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A séjourné 3 nuits
The property was amazing and what helps is the super friendly staff. Natasha and Marie from the guest services area were our concierge and they were amazing. They went above and beyond to make our stay the best and make us feel welcomed. We celebrated my wife’s birthday and they made it extra special for her by decorating the room and providing small gifts. Luis from the moongate teppanyaki restaurant was also very good. He made sure the food was great and made that dinner for us very memorable. Overall the resort was really nice. We loved that is was a family resort but it had the adult side if we wanted peace and quiet.
The property was amazing and what helps is the super friendly staff. Natasha and Marie from the guest services area were our concierge and they were amazing. They went above and beyond to make our stay the best and make us feel welcomed. We celebrated my wife’s birthday and they made it extra special for her by decorating the room and providing small gifts. Luis from the moongate teppanyaki restaurant was also very good. He made sure the food was great and made that dinner for us very memorable. Overall the resort was really nice. We loved that is was a family resort but it had the adult side if we wanted peace and quiet.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Excellent emplacement pittoresque dans la zone hôtelière, avec un accès facile aux boutiques et à la vie nocturne, ainsi que deux plages sur place. De nombreux clients se sentent en sécurité et apprécient la vue.
Avis de voyageur à ce sujet
10
Ronaldo
22 sept. 2025
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A séjourné 1 nuit
Excellent location and the amenities were amazingly clean. There were great options for dinning and transportation to and from the hotel.
Excellent location and the amenities were amazingly clean. There were great options for dinning and transportation to and from the hotel.
10
Agim
20 mars 2025
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A séjourné 4 nuits
Location
Location
10
Mathews
26 mai 2025
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A séjourné 5 nuits
Overall, the Hyatt Ziva was a very good stay for our group. The location is excellent, there is a wide variety of restaurants/bars, the staff is excellent and they delivered great value for the money. Other than the opportunities with the pool entertainment staff and the food at Tradewinds, everything else was great. You won’t be disappointed!
Overall, the Hyatt Ziva was a very good stay for our group. The location is excellent, there is a wide variety of restaurants/bars, the staff is excellent and they delivered great value for the money. Other than the opportunities with the pool entertainment staff and the food at Tradewinds, everything else was great. You won’t be disappointed!
10
Juliano B
16 févr. 2026
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A séjourné 4 nuits
Hotel ÓTIMO!!! Diria que a melhor localização da zona hoteleira de Cancún. Muito seguro, com acesso a duas praias a norte que é privativa (linda e ótima para banho, e a sul que também é bonita e comprartinha com os demais hotéis.
Hotel ÓTIMO!!! Diria que a melhor localização da zona hoteleira de Cancún. Muito seguro, com acesso a duas praias a norte que é privativa (linda e ótima para banho, e a sul que também é bonita e comprartinha com os demais hotéis.
10
Jagjit Singh
26 déc. 2024
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A séjourné 4 nuits
The location of the property with two beaches was awesome.
The location of the property with two beaches was awesome.
10
daniel
16 mars 2025
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A séjourné 3 nuits
Great resort for familys with kids and babymoon! Lively but not wild. Beautiful beaches and easily accessible to the shopping area in front of hotel
Great resort for familys with kids and babymoon! Lively but not wild. Beautiful beaches and easily accessible to the shopping area in front of hotel
10
Judith
23 août 2025
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A séjourné 5 nuits
The staff were really attentive and the food was amazing everything is walkable to the nearest markets and clubs. The hotel is really calm, clean and really family friendly.
The staff were really attentive and the food was amazing everything is walkable to the nearest markets and clubs. The hotel is really calm, clean and really family friendly.
10
Sue
19 sept. 2025
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A séjourné 7 nuits
Such a wonderful place to stay. Relaxing, safe and can forget about the world outside
Such a wonderful place to stay. Relaxing, safe and can forget about the world outside
10
Jason
21 déc. 2024
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A séjourné 5 nuits
This was just a great resort....they have every detail covered. We've been to Cancun a number of times, and this was probably my favorite resort....they have everything you could want in a resort, and service from everyone was just great! Location is perfect as well!
This was just a great resort....they have every detail covered. We've been to Cancun a number of times, and this was probably my favorite resort....they have everything you could want in a resort, and service from everyone was just great! Location is perfect as well!
10
Alexandre
16 déc. 2024
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A séjourné 4 nuits
LOCATION
LOCATION
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Beaucoup saluent la variété des restaurants et la qualité globale de la cuisine, avec quelques établissements et options de boissons exceptionnels. Cependant, certains signalent également des tentatives de vente/suppléments, un service parfois lent ou des options limitées, une qualité variable des boissons et quelques cas de problèmes liés à l'alimentation.
Avis de voyageur à ce sujet
6
Martin
8 févr. 2026
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A séjourné 4 nuits
Amenities are good, beach is good, service at the restaurants terrible, food ok
Amenities are good, beach is good, service at the restaurants terrible, food ok
6
Kim
21 juin 2025
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A séjourné 4 nuits
Overall it was good except the last meal we had got my family sick when we got back home. It was not very pleasant and I was glad I didn’t have to work the next few days to recover from food poisoning.
Overall it was good except the last meal we had got my family sick when we got back home. It was not very pleasant and I was glad I didn’t have to work the next few days to recover from food poisoning.
8
Bita
17 oct. 2025
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A séjourné 4 nuits
The property was very clean, though the rooms are a bit old. We had a small leak from the AC after it rained, but everything else was spotless. There are Pilates and yoga classes with really great instructors. The Kids Club was the highlight of my kids’ trip — they had nonstop activities and the friendliest staff! Marina was absolutely awesome and so kind to my kids. They made keychains and bracelets, had a tent party, movie time, and fun water activities. Frida was so funny, and Paola was caring and playful — truly amazing with the kids. There were lots of water activities — we went snorkeling, which was an incredible experience. Swimming with the dolphins and just watching them was beautiful. The resort has many pools and two sides. What I didn’t like was that the main tall building is adults-only, while the 5-floor building is for families with kids. The restaurants close for a few hours in the middle of the day, but you can go to Chevy’s or order room service during that time. There also aren’t many food options near the beach — just a few hours of grilled burgers service. Here’s your edited version with smoother flow and grammar, while keeping your personal tone: ⸻ The Steakhouse took an hour and a half to serve our food, and my kids were so hungry. Unfortunately, the sea bass wasn’t cooked properly. However, Lorenzo Italian Restaurant was excellent, and the coffee shop and cake store were awesome too. Room service was great as well. Overall, we had a wonderful ti
The property was very clean, though the rooms are a bit old. We had a small leak from the AC after it rained, but everything else was spotless. There are Pilates and yoga classes with really great instructors. The Kids Club was the highlight of my kids’ trip — they had nonstop activities and the friendliest staff! Marina was absolutely awesome and so kind to my kids. They made keychains and bracelets, had a tent party, movie time, and fun water activities. Frida was so funny, and Paola was caring and playful — truly amazing with the kids. There were lots of water activities — we went snorkeling, which was an incredible experience. Swimming with the dolphins and just watching them was beautiful. The resort has many pools and two sides. What I didn’t like was that the main tall building is adults-only, while the 5-floor building is for families with kids. The restaurants close for a few hours in the middle of the day, but you can go to Chevy’s or order room service during that time. There also aren’t many food options near the beach — just a few hours of grilled burgers service. Here’s your edited version with smoother flow and grammar, while keeping your personal tone: ⸻ The Steakhouse took an hour and a half to serve our food, and my kids were so hungry. Unfortunately, the sea bass wasn’t cooked properly. However, Lorenzo Italian Restaurant was excellent, and the coffee shop and cake store were awesome too. Room service was great as well. Overall, we had a wonderful ti
4
Raixa
30 août 2025
·
A séjourné 6 nuits
Debo empezar diciendo que el hotel es semi inclusive y no todo inclusion, en todos los restaurants te ofrecian langosta a un precio que empezaba en 129$, el buffet lo estan prepared por lo que no existia, solo disponible un area en el desayuno, en el almuerzo tenias qué conformarte con el restaurant Italiano, el de hamburgers y papas frutas o el de un restringido menu de comida mexicana que se llama cerveza donde la comida es de malisima calidad y pica variedad, el restaurant de mariscos igual de muy mala calidad. En el area de la piscina te niegan traerte un hamburger o algo de comer, tienes que irlo a buscar tu mismo pues solo tienes este beneficio si pagas una cabaña que te Cuesta 183$ el dia, terrible. Para todas las comidas te ofrecen una activists en el area de la playa pero esto también requiere un costo adicional. Pagan con un carrito con agua de coco y cada uno por un precio adicional de 11 dolares. Todo inclusion? Pues no se dejen engañar. Yo pague un costo adicional por una habitacion con vista al mar que incluia una botella gratis, la cual tuve que reclamar en el area del front desk pidiendo que por favor, fuera un Cabernet aunque fuera el mas barata, y la respuesta fue que era imposible pues solo podian ofrecerme un vino espumoso. A pesar de estar alojada en el hotel te cobran por la actividad con los delfines empezando en 112$ por persona, no se me hace justo el precio, deberia ser cuando mas 50$. Y ahora les pregunto: tengo razon o no?
Debo empezar diciendo que el hotel es semi inclusive y no todo inclusion, en todos los restaurants te ofrecian langosta a un precio que empezaba en 129$, el buffet lo estan prepared por lo que no existia, solo disponible un area en el desayuno, en el almuerzo tenias qué conformarte con el restaurant Italiano, el de hamburgers y papas frutas o el de un restringido menu de comida mexicana que se llama cerveza donde la comida es de malisima calidad y pica variedad, el restaurant de mariscos igual de muy mala calidad. En el area de la piscina te niegan traerte un hamburger o algo de comer, tienes que irlo a buscar tu mismo pues solo tienes este beneficio si pagas una cabaña que te Cuesta 183$ el dia, terrible. Para todas las comidas te ofrecen una activists en el area de la playa pero esto también requiere un costo adicional. Pagan con un carrito con agua de coco y cada uno por un precio adicional de 11 dolares. Todo inclusion? Pues no se dejen engañar. Yo pague un costo adicional por una habitacion con vista al mar que incluia una botella gratis, la cual tuve que reclamar en el area del front desk pidiendo que por favor, fuera un Cabernet aunque fuera el mas barata, y la respuesta fue que era imposible pues solo podian ofrecerme un vino espumoso. A pesar de estar alojada en el hotel te cobran por la actividad con los delfines empezando en 112$ por persona, no se me hace justo el precio, deberia ser cuando mas 50$. Y ahora les pregunto: tengo razon o no?
10
Ryan
22 sept. 2025
·
A séjourné 3 nuits
The Hyatt Ziva Cancun resort was beautiful and you can’t beat the ocean views surrounding the property. All of the staff was incredibly friendly and the food choices were excellent. We couldn’t be happier with our stay.
The Hyatt Ziva Cancun resort was beautiful and you can’t beat the ocean views surrounding the property. All of the staff was incredibly friendly and the food choices were excellent. We couldn’t be happier with our stay.
8
Predrag
4 août 2025
·
A séjourné 5 nuits
The beach is a 10 very clean no sea weed and white sand. The food was on point best was Mexican and Hibachi, the steakhouse we left for last but was not the best. I wish they had more grill options for afternoon snacks. The rooms were ok nothing to complain about or rave about. We did stay in the Dolphin view. Drinks were a miss, make sure to ask for the better alcohol when ordering cause they use cheap liquor when making drinks especially by the pool bar. Joel on the beach always brought drinks fast and was super nice.
The beach is a 10 very clean no sea weed and white sand. The food was on point best was Mexican and Hibachi, the steakhouse we left for last but was not the best. I wish they had more grill options for afternoon snacks. The rooms were ok nothing to complain about or rave about. We did stay in the Dolphin view. Drinks were a miss, make sure to ask for the better alcohol when ordering cause they use cheap liquor when making drinks especially by the pool bar. Joel on the beach always brought drinks fast and was super nice.
10
Deep
28 nov. 2025
·
A séjourné 2 nuits
I recently stayed at Hyatt Ziva, and it was an absolutely amazing experience. The hotel is beautiful, the beaches are stunning, and the entire property is kept spotless. The food was excellent across all the restaurants, and the hospitality from every staff member truly stood out. The Italian restaurant was especially impressive — the dishes were delicious and perfectly prepared. Their liquor and beer selection was also one of the best I’ve seen at an all-inclusive resort. Honestly, for an all-inclusive stay, you really can’t ask for anything better than this. Everything was spectacular, and I highly recommend Hyatt Ziva to anyone looking for a relaxing and enjoyable getaway.
I recently stayed at Hyatt Ziva, and it was an absolutely amazing experience. The hotel is beautiful, the beaches are stunning, and the entire property is kept spotless. The food was excellent across all the restaurants, and the hospitality from every staff member truly stood out. The Italian restaurant was especially impressive — the dishes were delicious and perfectly prepared. Their liquor and beer selection was also one of the best I’ve seen at an all-inclusive resort. Honestly, for an all-inclusive stay, you really can’t ask for anything better than this. Everything was spectacular, and I highly recommend Hyatt Ziva to anyone looking for a relaxing and enjoyable getaway.
6
Xhuliano
10 août 2025
·
A séjourné 10 nuits
The food and drinks not a good quality
The food and drinks not a good quality
10
Armando
8 sept. 2025
·
A séjourné 5 nuits
Excellent choice of restaurants and food. Habaneros was our favorite our waiters Alfonso, Rafael, Angel were extra helpful. Victor from Lorenzo’s also super awesome. The hibachi place was great as well our cooks fun and entertaining.
Excellent choice of restaurants and food. Habaneros was our favorite our waiters Alfonso, Rafael, Angel were extra helpful. Victor from Lorenzo’s also super awesome. The hibachi place was great as well our cooks fun and entertaining.
6
Danyu
2 sept. 2025
·
A séjourné 4 nuits
Service and staff were excellent. Beaches and pools were excellent. Food was very hit or miss. Drinks were subpar. Buffet was being renovated and that is my favorite dining option. Facility itself showing its age as rooms were already looking tired, beat up and dated. I was constantly being upsold services, food, and experiences even though its supposed to be an apl inclusive property. It felt like the base dining experience was being skimped on to force you to pay extra for premium dining options.
Service and staff were excellent. Beaches and pools were excellent. Food was very hit or miss. Drinks were subpar. Buffet was being renovated and that is my favorite dining option. Facility itself showing its age as rooms were already looking tired, beat up and dated. I was constantly being upsold services, food, and experiences even though its supposed to be an apl inclusive property. It felt like the base dining experience was being skimped on to force you to pay extra for premium dining options.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Jean michel
9 avr. 2025
·
A séjourné 3 nuits
Allez y les yeux fermés
Allez y les yeux fermés
10
Matthew
16 oct. 2024
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A séjourné 4 nuits
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8
yong mo
10 oct. 2024
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A séjourné 3 nuits
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10
Susan
24 sept. 2024
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A séjourné 4 nuits
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10
Francisco Jose
22 juin 2024
·
A séjourné 3 nuits
Bien
Bien
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 22:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Considering this hotel for your Cancún trip?
Quel est le tarif habituel des chambres au Hyatt Ziva Cancun All-Inclusive à Cancun ?
Au cours des 60 à 90 prochains jours, les tarifs des chambres au Hyatt Ziva Cancun All-Inclusive à Cancun s'élèvent généralement à environ 610 $US par nuit pour deux personnes, allant de 532 $US à 1 352 $US aux dates de pointe.
Quel est le meilleur moment pour visiter le Hyatt Ziva Cancun All-Inclusive afin d'éviter la foule ?
Juin est le mois le plus calme pour visiter le Hyatt Ziva Cancun All-Inclusive à Cancun, tandis qu'août est le mois le plus fréquenté. Si vous préférez moins de monde autour de la piscine et sur la plage, prévoyez plutôt le début de l'été que la fin de l'été.
Quel mois est le moins cher pour réserver le Hyatt Ziva Cancun All-Inclusive ?
Septembre est le mois le moins cher pour séjourner au Hyatt Ziva Cancun All-Inclusive à Cancun, avec un prix moyen de 493 $US par nuit ; décembre est le mois le plus cher, avec un prix moyen de 811 $US.
Quelles sont les attractions à proximité et quels types de voyageurs conviennent au Hyatt Ziva Cancun All-Inclusive ?
Le Hyatt Ziva Cancun All-Inclusive à Cancun est situé à Quintana Roo, près du centre commercial Forum By The Sea, de la plage Playa Chac Mool (Playa Chac Mool) et du terminal de ferry UltraMar. L'hôtel est idéal pour les familles et les couples et met l'accent sur les thèmes de la plage et du luxe, tels que la relaxation au spa.
Comment le prix par nuit à Hyatt Ziva Cancun All-Inclusive, à Cancún se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Hyatt Ziva Cancun All-Inclusive, à Cancún est de 482 $US par nuit pour 2 voyageurs, ce qui est bas pour cet hôtel : environ 25 % de moins que sa moyenne de 659 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 543 $US et 915 $US.
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-15: 574.7302674966431USD
- 2026-09-16: 504.6268659640503USD
- 2026-09-17: 510.74182777404786USD
- 2026-09-18: 527.3298000390625USD
- 2026-09-19: 527.3298000390625USD
- 2026-09-20: 484.59680972076416USD
- 2026-09-21: 482.47090571655275USD
- 2026-09-22: 510.88517166809083USD
- 2026-09-23: 506.4032460183716USD
- 2026-09-24: 539.0719953555298USD
- 2026-09-25: 569.9470450912476USD
- 2026-09-26: 620.3391474926758USD
- 2026-09-27: 519.6163707583619USD
- 2026-09-28: 539.6548051565552USD
- 2026-09-29: 513.4831037359619USD
- 2026-09-30: 506.4032460183716USD
- 2026-10-01: 532.6072983816529USD
- 2026-10-02: 553.1453594714355USD
- 2026-10-03: 532.6936497009277USD
- 2026-10-04: 539.0719953555298USD
- 2026-10-05: 518.6958649908447USD
- 2026-10-06: 518.6958649908447USD
- 2026-10-07: 518.6958649908447USD
- 2026-10-08: 546.5187669747925USD
- 2026-10-09: 616.429787765503USD
- 2026-10-10: 635.7021490246582USD
- 2026-10-11: 584.5709384701538USD
- 2026-10-12: 554.5918936791992USD
- 2026-10-13: 492.57812874450684USD
- 2026-10-14: 528.0205049862672USD
- 2026-10-15: 506.86731835510255USD
- 2026-10-16: 546.5187669747925USD
- 2026-10-17: 584.2689024655151USD
- 2026-10-18: 546.5187669747925USD
- 2026-10-19: 507.6247669229126USD
- 2026-10-20: 492.57812874450684USD
- 2026-10-21: 492.57812874450684USD
- 2026-10-22: 532.6181054974365USD
- 2026-10-23: 562.5863079702759USD
- 2026-10-24: 546.5187669747925USD
- 2026-10-25: 506.86731835510255USD
- 2026-10-26: 492.57812874450684USD
- 2026-10-27: 523.4013254458619USD
- 2026-10-28: 533.3088104446412USD
- 2026-10-29: 588.2099794934082USD
- 2026-10-30: 550.5119786557007USD
- 2026-10-31: 545.5042709820557USD
- 2026-11-01: 487.3221742288208USD
- 2026-11-02: 486.64227639739994USD
- 2026-11-03: 575.0971813983155USD
- 2026-11-04: 629.1781713244629USD
- 2026-11-05: 704.1700502337646USD
- 2026-11-06: 727.2383493078613USD
- 2026-11-07: 763.7748492163087USD
- 2026-11-08: 635.4917094866944USD
- 2026-11-09: 563.0635811813355USD
- 2026-11-10: 522.732199527893USD
- 2026-11-11: 615.9789867077637USD
- 2026-11-12: 730.7523164471436USD
- 2026-11-13: 727.2383493078613USD
- 2026-11-14: 775.5718545629883USD
- 2026-11-15: 682.0826993304444USD
Conformément à sa politique, Hyatt entre dans chacune des chambres occupées au moins une fois toutes les 24 heures, même si le client a expressément demandé à ne pas être dérangé. Hyatt fait tout son possible pour avertir le client enregistré avant d'entrer dans la chambre occupée. Le personnel de la réception vous accueillera sur place. La carte de crédit utilisée pour effectuer la réservation doit être présentée par le titulaire de la carte à l’arrivée, accompagnée d’une pièce d’identité avec photo. Toute autre disposition doit être prise en accord avec l’hébergement avant l’arrivée. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Tous les voyageurs, y compris les enfants, doivent présenter une pièce d’identité officielle en cours de validité à leur arrivée.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Les clients doivent contacter cet hébergement à l'avance pour réserver un lit supplémentaire/lit d'appoint
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Le Hyatt a pour habitude d'accéder à toute chambre occupée au moins une fois par 24 heures, même si un client a demandé de l'intimité. Les efforts nécessaires sont faits pour prévenir préalablement le client enregistré avant de pénétrer dans une chambre occupée.
- Formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier
Services
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Courts de tennis
Jardin
Plage (à proximité)
Billard
Aire de jeux
Piscine pour enfants
Piscine extérieure
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Navette aéroport
Service de voiturier
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit