McHenry Inn

The outside of the property was very dirty, garbage everywhere

Parking lot in back full of beer cans

The place was disgustingly dirty. It was hyped online as a whirlpool in the room. It’s just a regular garden tub in the bathroom… The tub was covered in black mold, and red mold… There was no screen in the window. I couldn’t open the window, there was no battery in the smoke detector, I found a flea in the bed, there was hair everywhere on the floor in the bathroom and around the sink area, there were stains of brown stuff all over the pillowcases and the blanket. I took videos of everything.

Checked into our room about 8pm. The tv didn’t work. The girl at the front desk said she didn’t know anything about it and we would have to wait 2-3 hours for the shift change before someone could fix it. We said no, and she moved us to the room next door. The curtains in this room were tacked to the wall at the corners and hung so low in the middle that they covered the heater. We had to put our shoes against it on the sill to get heat in the room. There was no coffee pot, no cups and the ice machine was broken. The tub was disgusting, we put a towel down to stand on so we didn’t have to touch it. The towels were just slightly larger than a hand towel, there were only 2, and one was stained with a big hole in the middle. The wall by the sink looked like someone had torn the towel rack out and it was never repaired. The bed had one sheet and something that looked like a curtain on it. There was garbage in the hallway when we got there and it was still there when we left the next day, as was spilled coffee in the doorway of the breakfast area in front of the front desk. This hotel is dirty and rundown and the staff doesn’t care about customer service or comfort.

Being renovated, no working smoke alarms?! Only 3 other rooms occupied, the bathroom was absolutely disgusting. Urine on seat of toilet, fridge hasn't been on, inside smelly and moldy. Just gross.

No smoke detectors, dirty stained pillows and bedding, room was damp. No blankets, no TV or wifi the second day, no elevators.

This place should not even be open. They are doing some kind of renovations and the entire building is covered in materials, trash, water damaged furniture. It's gross! The parking lot has old water stained mattresses and other trash and furniture. They didn't have the room we ordered and did not offer any kind of apology either. My partner was unable to sleep due to some odd banging noises, maybe construction? that went on ALL NIGHT! I should have walked out the second we walked in but it was late and we were tired. Granted, barely slept.

The sheets and blankets had many stains. The breakfast was not kept full and the coffee machine did not work, only one cereal to choose from, oatmeal tasted old, bread only white. The first room they gave us smelled bad, they were kind enough to give us a new room. No ice buckets in rooms or coffee pot. Microwave didnt work in room. Refrigerator froze everything. All in all needs updates and more help.

If I could give no stars I would! STAY AWAY from this place , unless you like staying at a dirty shelter. My boyfriend and I tried to have a fun weekend downtown took the train into Chicago and wanted to stay somewhere before we drove hours home. Well we looked at THREE rooms and then decided to go home. By law rooms are required to have smoke detectors these rooms Do NOT !!! First room it was hanging open no battery, didn’t look 2nd room, third room it was wrapped in plastic wrap. The place is disgusting floors not vacumed, sheets had stains on them in multiple rooms, the first room the tables were still dirty stuff splattered on the headboard, chair was untouchable disgusting. Counters stained with pink stuff spilled all over. Elevator floors nasty everything about it was dirty. Then I upgraded for a jacuzzi tub and there’s one room and the tub was taped together with clear tape and moldy. I regret that I didn’t read the reviews first and went off the 6 rating, that’s a joke ! Now the manager is refusing to refund any of my money which was way too much for this place . obviously need that money more than I do and they enjoy scamming people so theres bad karma ! They should be embarrassed and ashamed!

There are no hangers in the room. Both the hairdryer and the TV are not working. In addition, the towels are yellowed and appear unhygienic. Additionally, the telephone to contact the front desk is not working.

We booked for two nights and left at 2am on the first night! Disgusting! Mold around tub, smelt like someone smoked 20 packs of cigarettes daily in the room for the last 20 years. Dirty bedding, carpet and chairs. Paper thin walls, could hear everything going on around us. Small flies everywhere. We tried to tough it out but could absolutely not. And ended up booking a hotel 30 minutes away. Luckily, the Holiday Inn. in Elgin understands what good customer service and clean accommodations are and let us check in at 6am that same morning. The hotel is refusing to issue a refund for the second night. Horrible business practice since all of these problems we encountered were a direct result of bad property management on their behalf. The pictures of the property must be photoshopped because they are a horrible representation of what this place actually is, and the good reviews must be fake.

Dirty ,bugs and dumpy rundown , needs a lot of maintenance

blood on the bed and toilet, bloody boogers all over the walls. room smelled and was wet to the touch (bed and carpet). shower curtain was broken, spider webs hanging from the door frame of the bathroom. there were little gnats flying around the room. our stay was disgusting.

Very clean

Our room flooded at the door after my shower, so we spoke with service who kindly gave us a new room. We’re now both sporting itchy bedbug wounds from our single overnight sleep experience.

Absolutely disgusting. We used to stay here a few times a year. This place went downhill quick. The bed was full of wet brown stains on the sheets UNDER the comforter. They offered to change sheets. Cool no thanks we left. Pillow cases were brown too, smelled like vomit in the room

Had a cockroach crawling on sink and stained blood on the sheets, the plastic on the mattress had dried up brown stuff on the sides where no bedding hung over, took pictures and showed to the check-out person. Didn’t see or hear any other staff, no housekeeping. Go somewhere cleaner.

The bathtub was disgusting and when we arrive at the police were there, it was just not a good experience

Bed bugs and dirty sheets

Check in was pretty standard. Zero personality or care from front desk guy so that was a bummer right off the bat. The second I opened the door to the room the smell of mold took over. It seemed to be mostly in the bathroom so kept that closed and went to open window to air out bed area and had no screen. Sheets and pillow cases were stained. Towels were yellow and smelled of mildew. Breakfast was crap. Not a fruit in site…would not stay here again.

This is the worst hotel ever. Don’t book here. It was dirty and stinky. Plastic mattress covers from when you were a child (in case you piss the bed) that grandma had on a rollaway when you stayed with her. Our tv did not work and our second room had no air conditioning on a 90 degree day. Also this hotel must do subsidized housing, lots of rando people around. Elevator does not work either.

Tv kept going off line

Room smelled bad, air conditioning didn’t work, and no screen in window. Left at 5:00 because it was too hot to sleep. Never again.

The TV in my room didn’t work so I had to get a new room. Bathroom door barely closed. Breakfast menu very sparse with

Checked into our room about 8pm. The tv didn’t work. The girl at the front desk said she didn’t know anything about it and we would have to wait 2-3 hours for the shift change before someone could fix it. We said no, and she moved us to the room next door. The curtains in this room were tacked to the wall at the corners and hung so low in the middle that they covered the heater. We had to put our shoes against it on the sill to get heat in the room. There was no coffee pot, no cups and the ice machine was broken. The tub was disgusting, we put a towel down to stand on so we didn’t have to touch it. The towels were just slightly larger than a hand towel, there were only 2, and one was stained with a big hole in the middle. The wall by the sink looked like someone had torn the towel rack out and it was never repaired. The bed had one sheet and something that looked like a curtain on it. There was garbage in the hallway when we got there and it was still there when we left the next day, as was spilled coffee in the doorway of the breakfast area in front of the front desk. This hotel is dirty and rundown and the staff doesn’t care about customer service or comfort.

No phone to call front desk, no Wifi, small ass tv

TV did not work upon check-in. Asked for maintenance to come and repair; then TV would not shut off next day on check-out. Plunger in sink not working so sink fills with dirty water. Coffeepot was filthy, looked as if it had never been cleaned.

Everything was clean. Bed is on a metal platform so when you sit on it or get into bed it sounds like hitting a filing cabinet loudly. Walls are super thin. Can’t walk to town because the sidewalk is incomplete.

Room was very musty smelling and super out dated

There are no hangers in the room. Both the hairdryer and the TV are not working. In addition, the towels are yellowed and appear unhygienic. Additionally, the telephone to contact the front desk is not working.

The property cancelled my reservation at 3 pm the day of my scheduled stay. Apparently because I had used some of my Expedia points to pay for $10 of the stay.

Property tried charging me more than reservation. They wanted cash payment only. Canceled my reservation and paid cash but would not give receipt. Please contact management prior to any email reply that you would send me

Friendly staff

Checked into our room about 8pm. The tv didn’t work. The girl at the front desk said she didn’t know anything about it and we would have to wait 2-3 hours for the shift change before someone could fix it. We said no, and she moved us to the room next door. The curtains in this room were tacked to the wall at the corners and hung so low in the middle that they covered the heater. We had to put our shoes against it on the sill to get heat in the room. There was no coffee pot, no cups and the ice machine was broken. The tub was disgusting, we put a towel down to stand on so we didn’t have to touch it. The towels were just slightly larger than a hand towel, there were only 2, and one was stained with a big hole in the middle. The wall by the sink looked like someone had torn the towel rack out and it was never repaired. The bed had one sheet and something that looked like a curtain on it. There was garbage in the hallway when we got there and it was still there when we left the next day, as was spilled coffee in the doorway of the breakfast area in front of the front desk. This hotel is dirty and rundown and the staff doesn’t care about customer service or comfort.

The staff was wonderful. Very responsive and passed information from shift to shift.

Our first room had a distinctive cat smell. We asked for another room and the front desk staff was visibly irritated by our request. Also indicated it was their last room so we couldn't move again if there was something wrong with the 2nd room. The 2nd room was not clean. Our feet were black after walking around 10 minutes. Mold on the wall where it looked like they fixed a plumbing leak. There was a spot of bird poop on the air conditioner. Perhaps a window was left open to air out while doing repairs. Towels were stained. New lamp shades still had the plastic on them - a fire hazard. The shower curtain was too short for the tub and the pole angles upwards, so the curtain fell to the middle each time it was adjusted. The was a lake of water on the floor after the shower. Breakfast was extremely limited. No protein offered. No napkins. A long line for the one waffle maker. The front desk also gave our room number out to someone who was not a hotel guest. They did not call our room first to see if it was okay. A safety issue. Another safety issue was the hallway door. It had a sign that said it was locked all the time and you had to use your key card. It was always unlocked. We haven't been disappointed by Super 8 or Wyndam in the past. We were not looking for fancy, just a place to sleep. But this location was dirty and had unsafe conditions. We were in town visiting family. We will not stay there again and we will tell our family to have other guests stay elsewhere.

Young lady at the front desk was very very helpful

Considering they cancelled my reservation 1 hour before check in, I’d say it was horrible!!!

Friendly staff

Check in was pretty standard. Zero personality or care from front desk guy so that was a bummer right off the bat. The second I opened the door to the room the smell of mold took over. It seemed to be mostly in the bathroom so kept that closed and went to open window to air out bed area and had no screen. Sheets and pillow cases were stained. Towels were yellow and smelled of mildew. Breakfast was crap. Not a fruit in site…would not stay here again.

The room was great, we had three queen beds but only two chairs at the small table, and tiniest coffee machine with one packet of coffee available. but the breakfast they did have was almost nonexistant and staff just said “sometimes that happens”. Coffee machine was broken- spit out grounds and didnt have water available, one sugary cereal option, microwave was ancient, toaster was over tosting/set on high for friends, they were fully stocked on yogurt and at least two types of oatmeal. They had a waffle machine that did work. Property was unsettling due to the amount of cop cars hanging out throughout the parking lot by the time we got back from finding dinner.

it was a great place to stay not far from peterson park for the concert we went too.

The hotel was not safe. I did not stay there. There were drunk patrons in the parking lot fighting. A man was pushing a woman around and swearing. It was not a safe place for a woman by herself!

It was close to a nice park the kids and i walked to. I booked this thinking i was traveling alone, last second the kids wanted in. First room obviously not cleaned properly. Desk clerk gave new room happily and quickly. On saturday night, 2am, yelling and running up and down halls, slamming doors. I woke kids and we drove home. It was inexpensive, likely fine for solo male traveler but i would not bring children here.

Enjoy my stay one night was quiet clean

Was easy to check in and out friendly staff good location

Everything was clean. Bed is on a metal platform so when you sit on it or get into bed it sounds like hitting a filing cabinet loudly. Walls are super thin. Can’t walk to town because the sidewalk is incomplete.

The bathtub was disgusting and when we arrive at the police were there, it was just not a good experience

Pulled into the parking lot… stayed 60 seconds and drove off.

I think the biggest complaint that I would have is that there were people living there who unfortunately seemed to be homeless. This was very offsetting and not what I pictured my getaway weekend would be like.

No coffee!!!

The room was great, we had three queen beds but only two chairs at the small table, and tiniest coffee machine with one packet of coffee available. but the breakfast they did have was almost nonexistant and staff just said “sometimes that happens”. Coffee machine was broken- spit out grounds and didnt have water available, one sugary cereal option, microwave was ancient, toaster was over tosting/set on high for friends, they were fully stocked on yogurt and at least two types of oatmeal. They had a waffle machine that did work. Property was unsettling due to the amount of cop cars hanging out throughout the parking lot by the time we got back from finding dinner.

When asked staff about breakfast they said it was to go but didn't see anything

The staff was very friendly howover the room smelled like cat urine. The breakfast was very limited.

I decided to pay more for the hot tub and other amenities, however the microwave was broken and the fridge froze my food. I did enjoy the hot tub :) I was also looking forward to the breakfast. Yet only cereal and waffles were offered and the orange juice was out. One last thing, my room wasn't cleaned. I obviously can do that myself, but was looking forward to that. I did like to view from my window.

The TV in my room didn’t work so I had to get a new room. Bathroom door barely closed. Breakfast menu very sparse with

I stayed at super 8 for today and payed for a 2 hour late check out which I think is a nice add to the hotel business as a whole, the breakfast could’ve been bigger and they didn’t have a vending machine or anything which is weird as for the pay for two days can’t complain would definitely recommend

Our first room had a distinctive cat smell. We asked for another room and the front desk staff was visibly irritated by our request. Also indicated it was their last room so we couldn't move again if there was something wrong with the 2nd room. The 2nd room was not clean. Our feet were black after walking around 10 minutes. Mold on the wall where it looked like they fixed a plumbing leak. There was a spot of bird poop on the air conditioner. Perhaps a window was left open to air out while doing repairs. Towels were stained. New lamp shades still had the plastic on them - a fire hazard. The shower curtain was too short for the tub and the pole angles upwards, so the curtain fell to the middle each time it was adjusted. The was a lake of water on the floor after the shower. Breakfast was extremely limited. No protein offered. No napkins. A long line for the one waffle maker. The front desk also gave our room number out to someone who was not a hotel guest. They did not call our room first to see if it was okay. A safety issue. Another safety issue was the hallway door. It had a sign that said it was locked all the time and you had to use your key card. It was always unlocked. We haven't been disappointed by Super 8 or Wyndam in the past. We were not looking for fancy, just a place to sleep. But this location was dirty and had unsafe conditions. We were in town visiting family. We will not stay there again and we will tell our family to have other guests stay elsewhere.

Check in was pretty standard. Zero personality or care from front desk guy so that was a bummer right off the bat. The second I opened the door to the room the smell of mold took over. It seemed to be mostly in the bathroom so kept that closed and went to open window to air out bed area and had no screen. Sheets and pillow cases were stained. Towels were yellow and smelled of mildew. Breakfast was crap. Not a fruit in site…would not stay here again.

The sheets and blankets had many stains. The breakfast was not kept full and the coffee machine did not work, only one cereal to choose from, oatmeal tasted old, bread only white. The first room they gave us smelled bad, they were kind enough to give us a new room. No ice buckets in rooms or coffee pot. Microwave didnt work in room. Refrigerator froze everything. All in all needs updates and more help.